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Supervisor Competency Guide
Mike Breward CRSP
Penn West Energy
Supervisor CompetencyPresentation Agenda
• Development Process for the Guide
• Overview of Supervisor Competency Guide
• Benefits & Reasons for a Supervisor Competency Guide
• Legislative Requirements
• Supervisor Competency Model
• Competency Assessment Process
• Next Steps
• Questions
2
Development Process for Guide
3
CAPP Draft
Document
Cross-Industry
Support and
Expertise
Completed documents that have been
created
BY INDUSTRY FOR INDUSTRY
The Overview
The Guide:
• Describes supervisory competency assessment process
• Based on competency model– Leadership– Communications– Planning– Performance– Measurement– Improvement
• Provides templates, charts and definitions
4
The Guide:
• Is neither prescriptive nor all inclusive
• Is not an attempt to define or imply a singular training standard
• Provides sample supervisor competency assessment tools
5
The Overview
The Overview
Who is it for?
• Individuals responsible for site management and leadership
• Individuals that supervise site management personnel
6
The Immediate Benefits – What’s in it for you!
• A process-based performance management practice that helps build continual improvement
• Sustains success
• Builds and maintains operational integrity
– Improved heath and safety performance
– Improved performance – efficient, safe and cost effective
• Common system for industry
– Improved relationships between companies / service providers
7
TIME – Maturing Safety Management Systems
10
1
5
3
0
1979 – Sage Report Safety in the Oilfields identifies lack of training as a major injury contributor
1988 – Upstream Petroleum Industry Task Force on Safety (UPITFOS)
6 of 42 recommendation related to improving supervisor competencies (17, 18, 19, 20, 22, & 29)
2010 Supervisor Competency Guide –
Administered and Maintained by Enform
1991 – Industry and PITS develop Supervisor - Fundamentals of Safety Course
2002 - 2003 – DACC & CPSC sanction IRP 7
Standards for Wellsite Supervisor of Drilling, Completion & Workovers
2003 Apprenticeship Certification ProgramsIndustry Recognizes a
Continual Focus on
Competency of
Leadership is
Required to Achieve
Desired Downward
Trend
Why Develop a Supervisor Competency Guide?A Historical Perspective
8
Legislative Requirements
• British Columbia: Section 117 (1)(2) WCB Act– Section 117 General duties of supervisors (1)(2) Details what every
supervisor must do
• Saskatchewan: Section 61, 412 (1)(2)(3) OHS Act / Section 17 OHS Regulations
– Section 61 Vicarious liability Any act or neglect on the part of a supervisor of the accused is deemed liable.
– Section 412 Supervisors (1) Details that employers, owners or contractors shall appoint a competent person to supervisor any oil and gas operation. (2) Lists areas that supervisors need to be knowledgeable about and experienced in.
– Section 17 Supervision of Work supervisors have sufficient knowledge of all of the following…
• Alberta: Section 2(1)(2) OHS Act– Section 2 Obligations of employers, workers etc. details responsibilities
9
• Knowledge
• Skill
• Desire
… are critical to ensuring competence of leadership and each member of the workforce.
Three Critical Components of Competency
10
Supervisor Competency Model
11
Elements of Competent Supervision
12
Planning
• Operations
• Safety Management
• Environmental Management
• Emergency Response Management
Performance
• Operations
• Incident Management and Investigation
• Documentation and Record Keeping
Measurement
• Assessment
Improvement
• Continuous Improvement Cycle
Le
ad
ers
hip
& C
om
mu
nic
ati
on
s
Pre-qualification
1. Candidate screening
2. Candidate evaluation
3. Orientation
Onsite Evaluation
4. Start work
5. Evaluation begins
6. Ongoing evaluation
Measurement
Six Step Supervisor Competency Assessment Process
13
Supervisor Competency Assessment Process
2) Candidate Evaluation
High level
screening
using training
matrix and
hiring criteria
No
Line
Managers
endorse
1) Candidate Screening
Determine knowledge, skills
and desire to lead (how
they lead safety in the work
site)
No
3) Candidate Orientation
& Competency Training
Candidate
supervisors meet
Company
standards
No
Yes YesYes
Develop based
on Evaluation
Develop based
on Evaluation
Develop based
on results
continued
Pre-qualification
14
Supervisor Competency Assessment Process
4) Starts Work
Supervising
Retention based on
demonstrated:
- leadership
- ability to achieve /
create a safe work
site where “Zero
Harm” occurs
No
5) Ongoing
Evaluation begins
Develop based
on Evaluation
Retention based on
demonstrated:
- leadership
- ability to achieve /
create a safe work
site where “Zero
Harm” occurs
Yes
No
6) Continual
Improvement
Yes
continued
Onsite evaluation
Develop based
on Evaluation
15
SOLUTION
Leadership
Accountability
Right Decisions
Consistency
Culture Change
+
+
+
=
Supervisor Competency
16
Supervisor Competency is Good Business
• Sends a strong message about the importance of meeting expectations and the desire to deliver
• Builds intellectual capital – Maintaining core competencies is critical to
achieving sustained success
• Provides focus to specific knowledge, skills andbehaviours that deliver value to stakeholders
• Supports strategic and systematic selection and development of leadership and employees
17
Next Steps
• Enform Communications Plan – Q2 / Q3, 2010
• Industry Engagement – Q2 / Q3, 2010 & Onward
Most important:
• Look at your company’s internal systems
• Bench mark with the Industry Guide
• Commit to improving your leadership competency systems
18
Supervisor Competency
The Key to Success:
19
Questions?
20
THANK YOU
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