Sunir Kapoor Vice President Oracle Collaboration Suite Oracle Corporation Steven Levine Vice...

Sunir KapoorVice PresidentOracle Collaboration Suite Oracle Corporation

Steven LevineVice PresidentOracle Collaboration Suite MarketingOracle Corporation

Strategic Road Map To Enterprise Collaboration

Session id: 40219

Agenda

Collaboration Challenges Today Collaboration Trends Vision for Collaboration Release Roadmap Next Steps

Collaboration Challenges Today

• Fragmented ApplicationsFragmented Applications

• Information ProliferationInformation Proliferation

• Cost of CollaborationCost of Collaboration

Collaboration Trends

It’s More Than Email It’s Growing It’s Growing More Important

It’s The Right Time to Think It’s The Right Time to Think About The Right ArchitectureAbout The Right Architecture

It’s More Than Email

Types of CollaborationTypes of Collaboration

EmailEmail

Electronic DocumentsElectronic Documents

Instant MessagesInstant Messages

Chat Room LogsChat Room Logs

VoicemailVoicemail

Calendar EntriesCalendar Entries

Web ConferencesWeb Conferences

And More…And More…

It’s More Than Email

Business Systems (ERP, CRM)

Collaborative Assets: Customer records, Contracts, Email,

Voicemail, Memos, Web Conferences, Data Sheets, Instant Messages, Planning

Documents, Forecasts, Quotes, etc.

Transactions, Legacy Applications

70%

30%

It’s Growing

IDC Numbers 2001 – 2007– Conferencing Applications – 17.7% CAGR – Team Collaborative Applications – 19.8% CAGR– Messaging Applications – 22.4% CAGR

Radicati Numbers 2003 – 2007– Enterprise Messaging Seats

316M growing to 562M – Enterprise Messages every day

45.4B growing to 111.4B – Corporate Instant Messaging

52M growing to 349M

It’s Growing More Important

More worker choose Email (44%) over Phone (26%) or Face-to-Face Meetings (17%) as the most often used communication tool at work

68% of companies say users get irate within as little as 30 minutes without e-mail access

33% of CIOs and IT managers surveyed say a week without e-mail is more traumatic than stressful life events such as getting divorced

It’s Growing More Important

RegulationsRegulations Are you at risk?Are you at risk?

Sarbanes-Oxley ActSarbanes-Oxley Act ??

SEC & NYSE regulationsSEC & NYSE regulations ??

HIPAAHIPAA ??

USA Patriot ActUSA Patriot Act ? ?

DOD 5015DOD 5015 ??

Food and Drug Admin., title 21Food and Drug Admin., title 21 ??

NASD 3010, 3110NASD 3010, 3110 ??

Freedom of Information ActFreedom of Information Act ? ?

European Data Privacy ActEuropean Data Privacy Act ? ?

It’s Growing More Important

Types of CollaborationTypes of Collaboration Discoverable?Discoverable?

EmailEmail YesYes

Electronic DocumentsElectronic Documents YesYes

Chat Room LogsChat Room Logs YesYes

Instant MessagesInstant Messages SoonSoon

VoicemailVoicemail SoonSoon

Calendar EntriesCalendar Entries SoonSoon

Web ConferencesWeb Conferences SoonSoon

And More…And More… ????????

The Right Architecture

“Enterprises need to start considering collaboration as a platform component, and not simply as a set of tools for facilitating communication. This means collaboration software should be tied tightly to database,middleware, portal and operating system (OS) acquisitions.”

Enterprise Collaboration: Time to Consider an Enterprise PlatformDan Rasmus – June 16th

Oracle Collaboration Suite The Right Architecture

Source: Radicati GroupSource: Radicati Group

Benefits of the Right Architecture

• Reduce Total Cost of Reduce Total Cost of OwnershipOwnership

• Improve Reliability & Improve Reliability & SecuritySecurity

• Enhance End User Enhance End User ProductivityProductivity

• Better Manage Your Better Manage Your Unstructured InformationUnstructured Information

Integrated Suite

Calendar

E-mail

Voicemail

Files

Search

OutlookOutlookFaxFax VoiceVoice

WirelessWirelessWebWeb

Web Conferencing

Oracle Collaboration Suite & Oracle 10g

Leverages– Oracle

Enterprise Manager 10g

– Oracle Application Server 10g

– Oracle Database 10g

Reduce Cost While Providing Scalability & Reliability– Take advantage of clustering & automated storage

management

Improve Service Levels & Control– Dynamically share resources across multiple applications

with workload management

– Manage the entire suite of applications with a single interface through Enterprise Manager 10g

Improve End User Experience– Monitor performance from an end user perspective &

enforce application service levels

Oracle Collaboration Suite & Oracle 10g Benefits

Oracle’s Strategic Direction for Collaboration

Deliver an integrated suite of collaborative applications

Provide application services for contextual collaboration

Enhance E-Business Suite collaboration

Open Standards-Based Collaboration

IM Next

Oracle Collaboration Suite The Right Architecture

Portal & WirelessPortal & WirelessPortal & WirelessPortal & Wireless Client ApplicationsClient ApplicationsClient ApplicationsClient Applications

9i Database & 9i Application Server9i Database & 9i Application Server9i Database & 9i Application Server9i Database & 9i Application Server

Oracle Collaboration SuiteOracle Collaboration Suite

Foundation ServicesFoundation Services

Collaborative ApplicationsCollaborative Applications

APIs & ToolsAPIs & Tools

Content Communications

Oracle Collaboration Suite Foundation Services

Context Process

Oracle Collaboration SuiteOracle Collaboration Suite

APIs & ToolsAPIs & Tools

Foundation ServicesFoundation Services

Collaborative ApplicationsCollaborative Applications

Contextual Collaboration

Embedded WebConferencing

Custom e-mailclient

Oracle Collaboration Suite & Oracle E-Business Suite Leverage Collaboration Suite

Oracle Web Conferencing

OracleeMailOracle

Files

Project Collaboration

InteractionCenter

iSupport

Oracle Collaboration Suite & Oracle E-Business Suite

ApplicationLevel Interfaces

Calendar & tasksynchronization

Shared pagesWith portlets

Oracle Collaboration Suite & Oracle E-Business Suite

Project Collaboration Module

Oracle Collaboration Suite & Oracle E-Business Suite

Project Collaboration Module

Concept.PDF

Project Collaboration Module

File Workflow

ReleaseRoadmap

July 2002 June 2003 2004 2005

• First enterprise class solution on a database

• Integrated suite

• Lower TCO

• Improve reliability

• Enhance user productivity

R1 • Web conferencing

• New features across the Suite

• Improved Suite installation & configuration

• Open standards-based collaboration platform

R2

• Complete collaboration & content management solution

• Task & project capabilities

• Business process management

• Full web services / J2EE platform for RAD

Next Release +

Next Release

• Extending real- time collaboration & content management

• Threaded discussions

• Instant messaging & presence

• Extensible platform with APIs & customizable UI

• Integrated content management

• Rich document & records management

Outsourcing

Applications

Support

Implementation

Apps Admin

DB/AS Admin

Sys Admin

HW Admin

Traditional

®®

Customer

Customer

Customer

Customer

Customer

CustomerManages:

AvailabilitySecurity

PerformanceChange

Problems

Outsourcing

®®

®®

®®

®®

OracleManages:

AvailabilitySecurity

PerformanceChange

Problems

•Better Service Better Service •Faster ServiceFaster Service•Predictable CostPredictable Cost•Focus on CompetenceFocus on Competence

Next Steps….

Recommended Sessions– Collaboration Suite Track– Listen to Customers & Analysts

EPL 40381Hays Medical 40341 Infopia (outsourcing) 40142,

40009Sara Radicati 36409UNC Chapel Hill 40372Xerox 36367

– OtherOracle University 40120OCS in Government 40336

Guru Sessions– Sunir Kapoor – Tues 12:00– Bill Maimone – Wed 12:00– Steve McAdams – Thurs 11:00

OTN Chalk Talks– Pemco Aeroplex – Wed 12:30– Phone Directories – Thurs 11:30

Exhibit Hall– DEMOgrounds – Partner Pavilion – Booth 726

Hands-on Sessions– Marriott Hotel – room C2

AQ&Q U E S T I O N SQ U E S T I O N S

A N S W E R SA N S W E R S