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August 2016Inside This Issue
Resources 2
Economic Indicators 3
New Members / Welcomes 4
Upcoming Ribbon Cuttings 4
A Word From the Board 5
Soap Box Derby 6
Business Tools 7
Networking & Events 8
Chamber Shout Outs 9
Business of the Month 10
Upcoming Events 11
0.4558
Route 30 Soap Box Derby September 10 & 11th
FUNSUMMER
IN
THE DALLESNeon Classic Cruise August 12Show in The Shade Car Show August 13Dallesport Drag Races August 14
Dufur Threshing Bee August 13 & 14Wasco County Fair August 18-21
Farm-2-Fork August 27
Bones, Beans & Brews September 10
Gorge Country Radio’s Free Community Concert September 17
The Dalles Country Club Fairway Follies August 27
Arts in the Park August 20
404 West 2nd St. The Dalles, OR 2 541-296-2231
Mission Statement
“To prov ide va lue
to our members through
advocacy and leadersh ip ,
p r o m o t i n g a v i g o r o u s
e c o n o m i c c l i m a t e f o r
b u s i n e s s , c o m m u n i t y,
tour ism, and educat ion .”
U.S. Senator Jeff Merkley
107 Russell
Senate Office Building
Washington D.C. 20510
www.merkley.senate.gov
U.S. Senator Ron Wyden
223 Dirksen
Senate Office Building
Washington D.C. 20510
Phone 202.224.5244
senator@wyden.senate.gov
www.wyden.senate.gov
U.S. Representative Greg Walden
1282 Rayburn
House Office Building
Washington D.C. 20515
Phone 202.225.6730
www.walden.house.gov
Oregon Governor Kate Brown
160 State Capitol
Salem, OR 97301-4047
Phone 503.378.4582
Fax 503.378.6827
www.governor.oregon.gov
Oregon Senator Ted Ferrioli
900 Court St NE S-323
Salem, OR 97301
Phone 503.986.1950
sen.tedferrioli@state.or.us
OR Representative Dist. 59 John Huffman
900 Court St NE H-476
Salem, OR 97301
Phone 503.986.1459
Rep.johnhuffman@state.or.us
Oregon Senator Bill Hansell
900 Court St. NE, S-423
Salem, OR 97301
Phone: 503-986-1729
Sen.BillHansell@state.or.us
OR Representative Greg Smith
900 Court St. NE, H-482
Salem, OR 97301
Phone: 503-986-1457
Rep.GregSmith@state.or.us
Chamber Staff
Lisa Farquharson President/CEO
E-mail: lisa@thedalleschamber.com
Tiffany Hardin Marketing & Communications Coordinator
E-mail: tiffany@thedalleschamber.com
Camille Terry Membership & Events Coordinator
E-mail: camille@thedalleschamber.com
Paula Webb Office Manager
E-mail: paula@thedalleschamber.com
Michelle Harmon Tourism Coordinator
E-mail: michelle@thedalleschamber.com
Mary Caldwell Accounting
E-mail: accounting@thedalleschamber.com
2016 Board of DirectorsChairman - Nan Wimmers - Columbia Gorge Real Estate,
thedallesrealty@gmail.com 541.296.5500
Chairman-Elect - Mindy McHale - Hire Electric Inc.
mmchale@hireelectric.com, 541.296.5574
Vice-Chairman - Carol Friend - Friend & Reagan, PC,
carol@friendreagan.com, 541.296.2000
Past Chairman - Charla Fraley - Rivermark Community Credit Union,
cfraley@rivermarkcu.org, 503.906.9781
Secretary - Addie Case - Cousins' Country Inn,
addie@cousinscountryinn.com, 541.298.5161
Treasurer - Fritz Ellett- Ellett’s Green Ridge Tree Farm,
fellett@cgcc.edu, 541.296.3036
Directors
Kim Johnson/Renken Farms, renkenfarms@gmail.com, 541.296.3024
Dean Dollarhide/State Farm Insurance, dean.dollarhide.ud33@statefarm.com, 541.298.3276
Dave Adams/Adams Design Center; dave@adamsdesigncenter.com, 541.296.0074
Dan Manciu/Haystack Broadcasting, dan@haystackbroadcasting.com, 541.296.9102
Marty Hutchinson/Oregon Cherry Growers, mhutchinson@orcherry.com, 541.288.6752
Tina Springsted/Columbia Gorge Title, tina@columbiagorgetitle.com, 541.370.1293
John Newcomer/Google, jnewcs@google.com
Sherry DuFault/Independent Consultant, sherdufault@gmail.com
Lisa Rundell/Washington Federal, lisa.rundell@wafd.com, 541.298.5585
Ex Officio Directors
Scott Hege - Wasco County, scotth@co.wasco.or.us, 541.506.2524
David Griffith - Port of The Dalles, david@griffithmotors.com, 541.296.2271
Julie Krueger - City of The Dalles, jkrueger@ci.the-dalles.or.us, 541.296.5481
How To Contact Your Elected Officials…
DIAMOND INVESTOR
GOOGLEPLATINUM INVESTORMID COLUMBIA MEDICAL CENTER
FRED MEYER
GOLD INVESTOR HIRE ELECTRIC
SILVER INVESTORBROWN ROOFING
CITY OF THE DALLES
COLUMBIA GORGE COMMUNITY
COLLEGE
COLUMBIA STATE BANK
DISCOVER RENTALS
FRED MEYER
GREATER OREGON
BEHAVIORAL HEALTH
INSITU
LA CABANA BISTRO
RIVERMARK COMMUNITY
CREDIT UNION
SPRINGLEAF FINANCIAL
THE SPRINGS AT MILL CREEK
UNION PACIFIC RAILROAD
WASHINGTON FEDERAL
Resources
Sun Mon Tue Wed Thu Fri Sat 1
On the Air with Gorge Country Media
7:00am
Y102, 103.1, KLCK 1400
2
Googlefest 10-5 Ft. Dalles
Readiness Center
3 4
Government Affairs
7-8am
5
On the Air with Randy Haines & Tiffany
93.5fm 8:00am EVERY FRIDAY!
6
7 8
Food, art and Wine committee meeting
8am TDACC
9
Marketing Committee Meeting
10am Riverenza
Event Committee Meeting
12pm Montiras
10
Thirsty Woman Ribbon Cutting
904 2nd Ave. Mosier
5pm
11
Government Affairs
7-8am
12 13
14 15
Chamber on the Air
8:35 KIHR Mark Bailey
10:10 KODL Al Wynn
16
S&E Transport Ribbon Cutting
714 E 1st St. 8:15am
SBDC Ribbon Cutting
CGCC Building 1
12:15pm
Membership Meeting
3:30pm TDACC
17
Ambassador Meeting
7:00am TDACC
Ship Focus Group
10:00am TDACC
18
Government Affairs
7-8am
Cycle Focus Group
12:00pm TDACC
Business After Hours
Crestline Construction
5-7pm
19 20
21 22
Food, art and Wine committee meeting
8am TDACC
23 24
History and Heritage
Group meeting
8:00am TDACC
John and Jean Thomas Children’s Wing
Ribbon Cutting
722 Court St. 12:00pm
25
Government Affairs
7-8am
Oregon Food Bank
Ribbon Cutting
2121 Dry Hollow Rd. 8:30am
26 27
Farm 2 Fork
Dahle Orchard
4:00pm
28 29 30
Coffee Connecton
Opportunity Connecri-ons / The 506 Gallery
7:30am - 8:30am
31
August 2016
404 West 2nd St. The Dalles, OR 3 541-296-2231
Chamber Business Statistics June 2016 Chamber Walk-In Count 522 Incoming Phone Calls 360Facebook Impressions 67,975 Email 397 Relocation Packets 2Brochures to Ships 674
Local Tourism Counts June 2016Columbia Gorge Discovery Center 4,513Maryhill Museum of Art 4,991 Old St. Peter’s Landmark 832Wonderworks Children’s Museum 811 School District Museum 28 The Dalles Wasco County Library 13,202 Sunshine Mill -TD Farmers’ Market 2903 Rorick House - Lodging Report (June) 2015 2016 % of Occupancy 80.1% 86.1%
Residential Building Permits 2015 2016
New Construction 3 5 Additions 2 5 Alterations 7 5 Construction Value $731,944 $2,969,191.14 Commercial Building Permits 2015 2016
New Construction 1 25 Alterations 5 9 Additions 0 0 Construction Value $139,265 $,236,885.92 Source: Building Code Service Department
Wasco County Labor Force June 2015 June 2016 Labor Force Status Civilian Labor Force 18,428 17,708 Unemployment Rate Seasonally Adj. 5.5 4.7
Non Farm Payroll EmploymentTotal Non-farm 10,440 10,710 Trade Transportation & Utilities 1,950 1,970 Leisure and Hospitality 1,440 1,500
GovernmentFederal Government 290 290
State Government 380 390
Local Government 1,670 1,670 Source: Oregon Employment Department
Economic Impacts
Chamber of Commerce Visitors
JuneStates: Idaho, Oklahoma, Ohio, Florida, Missouri, Illinois, Colorado, Washington, California, Georgia, New Hampshire, Michigan, Indiana, Minnesota, New Mexico, Alabama, Massachusetts, Arizona, Texas, Iowa, North Dakota, North Carolina, New York, Maryland
Countries: New Zealand, Canada, Tasmania, Netherlands, Switzerland, Germany
Website Statistics
June Total Page Views 20,905
Most Viewed Pages
Events, Events Calendar, Attractions, Annual Events
404 West 2nd St. The Dalles, OR 4 541-296-2231
Ribbon CuingsThe Thirsty Woman
Aug. 10th - 5:15pm
904 2nd Ave., Mosier, OR
S&E Transport
Aug. 16th - 8:15am
714 E 1st St., The Dalles, OR
CGCC SBDC - New oice Aug. 16th - 12:15pm
400 E Scenic Drive, Bldg. 1
The Dalles, OR
John and Jean Thomas Children’s Wing
Aug. 24 - 12:00pm
722 Court St., The Dalles, OR
Oregon Food Bank
Aug. 25th - 8:30am
2121 Dry Hollow Rd., The Dalles, OR
New MembersKeller Williams Sunset Corridor
2418 E 17th St.The Dalles, OR 97058
(503) 930-8880
Insitu118 East Columbia River Way
Bingen, WA 98605
JD Audio2937 East 2nd St., Unit #8
The Dalles, OR 97058(541) 340-0037
La Cabana Bistro400 E. 2nd St. ,
he Dalles, Oregon
Welcome to The Chamber!
Joyous Mouthful Personal Chef Service
www.joyousmouthful.com
Darcy Long Curtiss - Northwestern Mutual
541-980-7184
he Dalles Transit Center802 Chenowith Loop Rd., he Dalles, OR
404 West 2nd St. The Dalles, OR 5 541-296-2231
A
New Membership Advertising
Opportunity
We value you as our member and are always looking for ways to improve your exposure.
We have added a business card holder to the wall next to our brochure rack. We would like to invite
you to display your business card here.
PLEASE NOTE: his is on a irst come irst serve basis. It will be your responsibility to maintain your
cards on the wall.
A Word From The Board
Summer is in full swing – I hope you’re enjoying some fun adventures in this beautiful weather! We have so many great events and gatherings coming up, here are just a few added to my calendar.
In just a couple weeks, the City
of The Dalles Summer Celebration is sure to be a fun family time starting Friday evening, August 12th, with the Neon Cruise in downtown The Dalles. On Saturday, August 13th, join the Mid-Columbia Car Club for Show in the Shade at Sorosis Park. Saturday evening brings the Neon Classic Weekend concert at Lewis and Clark Festival Park featuring three bands: Stone in Love, The Sceptre Brothers and Ants in the Kitchen. (Don’t forget your tickets, available at The Dalles Chamber or on-line at www.thedalleschamber.com.) The weekend wraps up on Sunday, August 14th, with the Dallesport Drags.
Saturday, August 20th, offers a full day at the Arts in
the Park Festival. Come to City Park and enjoy live music, local artists, craft vendors, food vendors and an art gallery. Something fun for the whole family!
Sure to be great fun, come see the 1st Annual Soapbox
Derby on September 10-11. The Aluminum Man
Triathlon & Duathlon is held Saturday, September 10th, at Riverfront Park. Bones, Beans & Brews, at Route 30 Bottles and Brews, is sure to offer great food, beverages, and entertainment.
Last, but certainly not least, Chamber Members are invited to the Annual Chamber Member BBQ. All Chamber members, employees and family are welcome to enjoy fresh-off-the-grill hamburgers (grilled by your Chamber Board of Directors) along with salads and side dishes from local caterers and restaurants. Join us on the tree-shaded lawn at the Chamber, September 22nd, from 5-7 pm.
404 West 2nd St. The Dalles, OR 6 541-296-2231
Soap Box Derby
The Dalles Area Chamber of Commerce is excited to partner with Oregon Soap Box Derby Club and present the first annual Route 30 Soap Box Derby.The “Acorn” qualifier race will take place September 10th and 11th on Court Street between 3rd
and 6th streets in The Dalles. This race will bring families from Oregon, Washington, California and Idaho into The Dalles for the weekend.
There will be numerous family activities adjacent to the race, such as the Zucchini 500 (a spinoff of pine box derby racing, using zucchinis from our local abun-dance of the vegetable this time of year) and art activ-ities from The Dalles Art Center. Families are encour-aged to check out the local fare at The Dalles Farmer’s Market taking place in the city park just a block away, or explore our Historic Downtown. While there, they may catch a glimpse of the 28th Annual Aluminum Man Triathlon, hear some local music from City of The Dalles Summer Celebration, or catch some great local food at Route 30’s Bones, Beans & Brews.
Although we have been able to partner and pool our resources, we are still in need of a few things to accommodate our guests: electricity, security, a sound system, porta-potties, t-shirts and a whole slew of used tires and volunteers.
Sponsorship opportunities are available, the levels of monetary donation are:
• Stock Sponsor for $100
o Complementary vendor space on 4th Streeto Business/Organization recognized during
announcementso Space available for banners
• Super Stock Sponsor for $250
o Complementary vendor space on 4th Streeto Business/Organization recognized during
announcementso Space available for bannerso Square website ad on TDACC website for 3
months
• Master Sponsor for $500
o Complementary vendor space on 4th Streeto Business/Organization recognized during
announcementso Space available for bannerso Square website ad on TDACC website for 6
months
There are many opportunities for In-Kind Sponsorship also. We will need:
• used tires• someone willing to print and sell t-shirts/
stickers• a sound system with wireless mics
Volunteer Needs:• Set up and tear down of tents, tires, Zucchini
500 track• Lifters to help put SBD cars on the trailers to
return to the start line, 10am to 5pm both days• Clean up and break down• Truck to go to Goldendale and pick up the
Zucchini 500 track, store and return track• 2 Emcees for start and finish line• Workers for the Zucchini 500 races• A truck to pick up used tires and return them
after the races
We would like to invite car, motorcycle and other vehi-cle clubs to join us. There will be streets blocked off for your group to gather, show off your vehicles and talk to the racers about your vehicles.We are also looking for a food and beverage vendor. Vendors must be open and available by 7am both days.
ROUTE 30Soap B�
30
The Dalles
404 West 2nd St. The Dalles, OR 7 541-296-2231
A note from CGCC Small Business Development Center
confident we would live up to that value statement if we were better prepared.
That took us to the next process improvement. We prepped much more ingredients. This went beyond just making more product. We had a real small kitchen and so we showed up early to reorganzie our work station to make our most needed ingredients close at hand. Often referred to as “mise en place,” we put together a better assembly line to get orders prepared quicker. We also improved how we labeled and sorted the backup ingredients in our refrigerator so our employees would know right away where to find something if we asked for help.
The final, and most important, step was to hold a “pre-shift” with our team members. As soon as they came in, we explained that this day was going to be much better. We talked about getting through the orders quicker, suggesting our signature items of sale and explained how to better deal with common issues that slowed us up the day before. Our employees shared their own ideas and we incorporated some of their suggestions into our plans.
We were fortunate that the next day’s sales were higher than the day before. Our team felt as if we had half the amount of customers. In reality, we had the same number of orders, but we were just much more prepared. By no means was it a perfect day, but it was a huge relief and it certainly lifted our spirits.
For all businesses, every day offers an opportunity for process improvement. Often referred to as “lean” principles, this simply revolves around providing a message of value, improving organizational systems and engaging in communication with your team. Most often, business improvement results from incremental enhancements. Think about what you can do tomorrow that will make a difference in the value you add to your customers.
Getting Better Every Day
Ever have that day in business where you got what you wished for and it turned into a nightmare? My wife and I experienced that when we had a small restaurant in upstate
New York. We had been open for a few months and sales weren’t quite at the level we hoped for. Then a local reporter wrote a nice feature on our place in his column. The day the article appeared, there was a line outside our door at lunch time. We started running out of key ingredients and we couldn’t keep up with the orders. We were stressed, our employees were frazzled and we made mistakes with orders. We really let our customers down and it is difficult to put in to words that helpless feeling you have when you are given a great opportunity and you fail to capitalize on the moment.
That evening, we had to put in some extra hours to clean up from that crazy day. We kept dwelling on all the things that went wrong at lunch. We were plagued by the thought that “you never get a second chance to make a good first impression.” That may be true, but we decided that all we could do is work for a better tomorrow. To make the next day better, we focused on three things.
1. Keep true to our message (value proposition)2. Improve our prep and organization 3. Communicate better with our team member
Our promise to customers was that we could offer healthier, fresh ingredients in our unique grilled wraps, with the same prompt service as the fast food joints in town. We got on social media and reiterated that message. We knew we were taking a chance to promote that after the disaster of the day before, but we were
404 West 2nd St. The Dalles, OR 8 541-296-2231
September 9, 2016Trella Boone-Coy - CGCC Bldg. 2, Floor 3
7:00am-8:00am
Fun
Prizes
Networking
Thank you to Helping Hands Homecare and 4C’s Catering for hosting July’s Business
After Hours
Food
Networking & Events
404 West 2nd St. The Dalles, OR 9 541-296-2231
Chamber Shout-Outs
We’re proud to announce that Oregon Cherry Growers is one of the irst agricultural cooperatives
in the world to earn the third-party B Corporation certiication in recognition of our environmentally responsible operations, progressive employment policies, quality products and community engagement. With this certiication, we join other like-minded businesses that share a desire to make a positive, sustainable impact in our communities. It’s an honor!
We would like to congratulate Troy Crowe, of Fairield Inn and Suites on receiving General Manager of the Year!
Oregon Food Bank, Polehn Farms and The Dalles Area Chamber of Commerce invite you to join us for a ribbon cutting at Polehn Farms, 2121 Dry Hollow Road, The Dalles
on August 25th at 8:30 AM. The event celebrates a new dedicated truck that expands our abilities to quickly and efficiently move local donations to 16 food distribution organizations that provide food boxes, meals, backpacks, fresh produce and other supplemental food in Wasco, Hood River and Sherman counties.
Oregon Food Bank has been operating an inter-im regional food bank for this community since last November. We are actively engaged with local partners and community members in the development of a new regional food bank to serve the three county region in the future. This work is currently focused on identifying additional organizations that would benefit from receiv-ing food, expanding the quantity and variety of quality fresh produce distributed, and providing better services to donors in the region. Inquiries may be directed to Sharon Thornberry, Rural Communities Liaison, Oregon Food Bank, sthornberry@oregonfoodbank.org or 541-609-8903.
he Pioneer Cemetery got some TLC from the National Guard during a drill weekend in mid-July, and the local unit plans to
“adopt” the historic site and care for it.With donated equipment from Home Depot, about 30 guardsmen spent four hours sprucing up the place.
We would like to thank the Guard for taking the time to clean up the grounds and make the cemetery accessible. We have a lot of historical tourism throughout he Dalles and this is a true gem.
Cecil, N. (2016, July 27). Guard adopts cemetery. he Dalles Chronicle, pp.A1,A5.
he Dalles Main Street presents Downtown Pub Crawl beneiting Wonderworks Chidren’s Museum. Sept.17 from 2pm-8pm
404 West 2nd St. The Dalles, OR 10 541-296-2231
Business of The Month
his month we would like to
recognize Gary Denney Floor
Covering.
BusinessMonth
of theBusinessMonth
he small business of the month program is designed to recognize the dedication, innovation and entrepreneurial spirit displayed by small businesses within he Dalles. he goal of the monthly award is to highlight a small business and give them extra marketing exposure to aid in growing their business. We have asked Crestline Construction, as our Business of the Year, to select the Business of the Month.
he business will be selected based on overall customer service, their willingness to go above and beyond, and their overall impact in our community.
We recently worked with Gary Denney Floor Covering to re-carpet several of our oices and our conference room. heir staf, especially Wendy and Marcus, were extremely knowledgeable and helpful throughout the entire process. hey assisted our Oice Manager, Lucy Johnson, with selection of the correct product for our use. hey helped select a design installation pattern that would keep our loors looking classy yet withstand the everyday arrival of dirt clumps that is the nature in our civil construction ield. Installation was planned and executed with eiciency and the end result is spectacular. In addition, we are also working with them on blinds for the overhead garage doors in our oice. Marcus has been so helpful with that process as well, and has come up with a creative solution to cover these large windows. We appreciate their guidance through both of these purchases, we highly recommend them to others and will deinitely use them again in the future. PS. Come see their delightful end products — new carpet and the new blinds — at our Business Ater Hours this month.
404 West 2nd St. The Dalles, OR 11 541-296-2231
Upcoming Events
he second “Farm to Fork” dinner sponsored by he Dalles Area
Chamber of Commerce, Orchard Stroll Farm 2 Fork is being held on Saturday, August 27, 2016 and will feature the best of the best
in he Dalles.
Experience the farm-fresh food and wine of the eastern Columbia River Gorge including delectable local “goods” prepared by Local Renowned Chefs
Mark Linebarger and Tamara Hufman. his limited-ticket dinner will include a six course al fresco meal on the picturesque family-operated Dahle Orchards, each course paired with local wines from Maryhill
Winery, he Pines 1852, Sunshine Mill Winery, Analemma Wines, and Wy’East Vineyards.
Limited tickets are currently available online at thedalleschamber.com/event-farm-2-fork/ for $100
per person.
Route 30 Bottles and Brews presents: Bones, Beans &
Brews.he event will feature a Rib Cook-Of, Chili Cook-Of and Homebrew Competition. his is
a beneit for Tough Enough to Wear Pink.Sept. 10, 2016, 9:00am-9:00pm317 E 2nd St., he Dalles
Cruise he Gorge Classic Car Show
and Neon Classic Weekend!August 12 -August 14
Friday, August 12: 7pm Neon Cruise 2nd & 3rd Streets Featuring special guest, Dennis Gage of My Classic Car TV.
Saturday, August 13: 9am-4pm Show in the Shade Car ShowSorosis Park, cars must be registered to participate.Register at midcolumbiacarclub.org
7pm City of he Dalles Summer Celebration presents “he concert formerly known as... Neon Nights” Featuring Journey tribute band, “Stone in Love.” More information and tickets available at thedalleschamber.com.
Sunday, August 14:8am he return of the “Dallesport Drag Races”Columbia Gorge Regional Airport
9am Dufur hreshing Bee Car ShowDufur City Park - Dufur, Oregon
Farm Fork2
Wasco County Fair & RodeoAugust 18-21 Tygh Valley, Oregonhttp://co.wasco.or.us/county/visitors_fair.cfmFamily friendly music and entertainment all day long, two nights of exciting rodeo action, demolition derby excitement, and 4-H fun every day. Don’t forget to support our local youth with the Wasco County Youth Livestock Auction.
404 West 2nd Street • The Dalles, OR 97058
Affiliated with:• Associated Oregon Industries
• Oregon State Chamber of Commerce
• Oregon Festivals and Events Association
• Travel Oregon
• Columbia Gorge Visitors Association
• Oregon Tour & Travel Alliance
• Columbia Gorge Arts & Culture Alliance
• US Chamber of Commerce
• Association of Chamber of Commerce Executives
Business After Hours
Coffee Connections
Power Breakfast
August 18, 2016Crestline Construction
3600 Crates Way #100, he Dalles5:00pm - 7:00pm
August 30, 2016
Opportunity Connections506 Gallery
506 E 2nd St. he Dalles, OR7:30am - 8:30am
September 9, 2016Trella Boone-Coy
CGCC Bldg. 2 Floor 3
Yo-ProsYoPros Resumes in September
August Member focus
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