Student IT Induction Tuesday 3rd September Dominic Bown Alex Clark

Student IT Induction

Tuesday 3rd September

Dominic BownAlex Clark

Welcome

The IT Department, made up of the IT Manager, Dominic Bown, and the IT Officer Alex Clark.

– Ground floor Lankester Building– e-mail it-support@gtc.ox.ac.uk – or phone (01865 284796) during office hours.

Out of office hours assistance by the Computer Scholar(s) scholars@gtc.ox.ac.uk. Phone no. available from lodge.

Interviews for this post will commence early in Michaelmas Term.

Computer room in ASC

• Networked PCs, colour printers / scanner copier, wifi.

• Office, Endnote, SPSS and other software.

• 24 hour access. • UserID and password are your SSO /

email login format : grte0123@OX.AC.UK • College fob required for access.

Printing• Printing is via Papercut, our managed

print solution, offering colour printing, remote printing, copying and scanning up to A3.

Personal computers

• Support provided on a goodwill basis where time allows, and at your own risk.

• Very limited hardware support.

• All users (including Mac Users) MUST:– have up-to-date antivirus software;– have a firewall;– have the latest security patches

Internet in your room

• There is wireless access in all College accommodation, via OWL and Eduroam.

• You’ll need to activate your Remote Access account to gain access from

http://register.oucs.ox.ac.uk• Configuration guides on GTC or

OUCS website.

Sophos Anti-virus

Free to all students. Installation instructions at:http://www.gtc.ox.ac.uk/college-life/it-information/obtaining-antivirus-software.html

Virus infected machines will be blocked from network access by OUCS, and have to be checked by IT before access can resume.

Please try and keep you machines virus free.

VPN

• Remote access to the university network + OWL Wireless

• Useful for online library access

granted only to the university network.

• Activate Remote Access account, setup a password, and download the VPN client software

Where to get software

• OUCS online shop (including discounted Endnote) http://www.oucs.ox.ac.uk/shop

• http://software4students.com

• Microsoft Office Home and Student 2013 £94.95

• SPSS, Nvivo are free, media available from IT Department

Email Accounts

Computing services will have sent your Oxford Username / SSO and activation code to your registered email address

It is essential that you activate this account.

The activation code is valid for 30 days

Email Accounts

Your SSO provides access to :• Nexus email• Personal webspace• Weblearn - online course materials

In most cases, Nexus will receive mail sent to both :

firstname.lastname@gtc.ox.ac.ukfirstname.lastname@department.ox.ac.uk

Students at the business school will receive separate details for accessing your departmental email account.

Email Accounts

• Essential to test your GTC email address to receive mail.

• Your College bills (Battels), and most College information is distributed to your GTC email address, so it must be active and regularly checked.

Network Security

Read and implement the security advice found at: http://www.gtc.ox.ac.uk/college-life/it-information/network-security.html

• Some initial time spent on securing your machine may save many hours of recovery work later.

• If you have trouble with any of the above procedures, book a time with IT Support

Network Support

• Spy-trojan zbot – keylogger (captures banking details). Web drive by hijack

• Identity theft – Email and Facebook - money requests

• Phishing

• Fake Anti-virus messages

Banned Software

• Most peer to peer (file sharing) software.

• Illegal music / video sharing software.

• Examples include:

Vuze, LimeWire, eDonkey, Kazaa, Napster, Bittorrent and uTorrent

The University will pursue any legal notices

Peer to Peer Software

• Use will result in loss of access from the University network.

• Breech of copyright is a legal matter– Illegal downloads of music, video and other data.– knowingly or unknowingly acting as a distribution

node on illegal networks.

• Minimum penalty is a loss of internet access until the matter is resolved, and a fine. 

• Infringements may result in disciplinary action.

More details can be found at :http://www.ict.ox.ac.uk/oxford/rules/p2p.xml

Backing up your Data

• USB memory sticks, email, external hard disks

• TSM backup software Details for set up can be found on

the OUCS website.

• College filestore in the computer room

University IT Services

Oxford University IT Services, 13 Banbury RoadTel : 01865 (2)73200Email : help@it.ox.ac.uk

Offer a wide range of facilities :• Helpdesk• Good quality, free IT courses including Apple

certified and self-teach materials, including ECDL – book online

• Mac Warranty Repairs• Colour Printing, Photocopying, scanning• USB stick support and file recovery• Video editing• Video Conferencing Booth

IT Services Hardware Repairs

Charged hardware repair service.http://www.oucs.ox.ac.uk/helpcentre/pcsupport/repair.xml

Apple warranty repairs

Laptop insurance. – strongly recommended. • Approx £30 • Hardware repairs / replacements. • Recommended for laptops out of warranty

http://www.oucs.ox.ac.uk/pcms/sld.xml.ID=Introduction

IT Services Online

• iTunesU - http://itunes.ox.ac.uk/• Smart phones – http://m.ox.ac.uk

Questions?