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CONCORD UNIVERSITYPO Box 1000
Athens, WV 24712-1000Phone: 304-384-3115 • Fax: 304-384-5165
E-Mail: president@concord.edu • Web: www.concord.edu
Strategic Plan 2015-2020
FINAL REPORT
September 29, 2014
EX
Bac Cre Stru Sce Alig The Prio App App App
XECUTIV
ckground
ating a Sh
ucture and
narios/Fr
gnment w
e Strategic
oritization
pendix A -
pendix B -
pendix C –
VE SUMM
hared Fut
d Process
ramework
ith State
c Plan and
n
- Committ
Summary
– Five Yea
MARY CO
ture Vision
s
k
Master Pl
d the Con
tee Memb
y of Comm
ar Busines
ONTENT
n (SFV)
lan
ncord Busi
bership
mittee Me
s Model P
TS:
iness Mod
eetings
Projection
del
n
STRAT
Page 2
Page 2
Page 4
Page 4
Page 10
Page 10
Page 14
Page 16
Page 18
Page 20
TEGIC PLAN1
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N 1
Bac
HighThe outcconnbusiFinarespwill It is grouconnrecoConcfutu Ultimgoalon, is onlear
Cre The visioplanfutu
ckground
her educati expectatiocomes basenecting to tness mode
ally, new deponsibilities occur.
within thisunded on a nection of oonsider whecord’s busi
ure and our
mately, thils and meetand reconsnly in this wn and work
ating a Sh
success of on; simply pnning proceure vision sh
Studentadditionrecruit a
Locationbeyond studentstown leareducing
on faces a ons of studeed view, wittheir careel away fromelivery vehis within col
s environme refocusingour liberal ere and howness model student’s s
is strategic ting the nesider how oway that Cok.
hared Fut
any instituput, to answess with thishould inclu
t Success – n, the Univeand retain s
n – Concordthe currents, faculty, sadership. Tg deferred
period of gents, parenth a renew
er and acadm governmeicles for lealleges and u
ent that Co of the “jo arts foundaw learning wl to ensure success.
plan will seds of our
our time, taoncord can
ture Vision
ution depenwer the qus critical qude these co
Student suersity is levstudents.
d is physicat campus. staff and aThe faciliti maintenan
great disrupnts, legislat
wed emphasemic goalsental suppoarning are universities
oncord Univb to be donation to thewill occur f that we wi
erve as our students walent and tr support th
n
nds upon anestion “whuestion. Tomponents
uccess is imveraging its
ally located The town orea busineses on campce.
ption, fromtors and govsis on suppo. This focusort and a reemerging ws, and chan
versity’s nene” for Cone world of for our studill have the
r road map will require reasure arehe needs of
n ability to here are wehe strategi.
mproved, incs institution
d in Athens,of Athens iss, due in ppus are imp
m stakeholdvernors havorting studes on outcomeliance on swhich are cnging stude
ew strategicncord’s stud work. We dents. Finae resources
for the ne the courage used in th the State
create ande going?” Cc planning
cluding retnal aid reso
, but with as a more atpart to the proved, wit
ers both inve shifted sents in commes occursstudent-drichallenging ent expecta
c plan was dents, and build off oally, the pls necessary
ext five yeage to face the service oand region
d communicConcord beg team felt t
tention andources more
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nternal and strongly tow
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TEGIC PLAN2
external. ward an degree andhift of the ue streams
ow learning
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al Health – es generatesation, and
s Communiem/us”. Td to work t
– The Univeon done ef
– Chief am
Data is readtorytelling ty is high.
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these param
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ement of st
ms and sero from a bric partnerss.
, Concord wt its high qestment in
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ty – CultureThe campustogether to
ersity emplffectively, a
ong our att
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right tools
meters, the
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mes such astudent care
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will be morquality pro its future.
rsity’s finae a larger rinvestment
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tributes is a
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rd Universi
a distinctivnts. With uccess in tes graduatioeer, educa
be offeredtual and ofbe forged
re financiagrams and.
ncial healtreserve funt in new ini
niversity refty understauccess.
ht number ts people w
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y ultimately
ity Shared
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to offer qu
ally self-sud services,
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d commitm
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ort the wo
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TEGIC PLAN3
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TEGIC PLAN4
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re 1
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he Strategic following:
position
iberal Arts” Recognizins to studeneach degreebeginning i
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rged from cand from son, the Comstudents tor or as soon
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everal scen
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TEGIC PLAN5
als Concorde
markets; ion” was y students,
arrowed list
Concord’s to provide eating calaureate Concord. for each
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anding Into
3. “Enhancmain cafaculty aofferingmore ro
ancing Reli
4. “Earn Othe Univgeneratefundraison inves
xt Steps – D
a next step,mmittee andling down mvant data,
tics are inclritization C
Current Ma
ess Educatioclude strenmunity colclude share
d could movonal pathwdergraduatgraduate incord graduan its value p
o New Mark
cing the Campus and tand staff. more progbust “virtu
iance on Se
ur Own Waversity will ed by the Using. In addstment from
Due Diligen
, the Steerid the campmore deeply conductingluded in theConsolidate
arket
on Pathwayngthened stlege and oted servicesve beyond m
ways, allowite and gradnstitutions,ates. Finalproposition
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ys” – The Cotrategic pather 4 years models to mere articung student
duate exper, including ly, the Univ
n, and the s
anding the nding Athenn, the Unive-campus angs.
ted Resourc
nizing the crepare for atself. This University resources.
veloping Ta
ttee vettednity at largscenario to testing, and matrix for).
ommittee frtnerships w
r public and reduce cosulation agres to move frience at C professionaversity willsupport stru
Borders” – ns area a mersity wouldnd in Beckle
ces
current dowa financial includes tu will likely
actics
d these scene. The Stee perform itd developinr the strate
felt that a with area ed private prst and increeements tofluidly betw
Concord. Thal schools tl increase ructures in p
This scenaore vibrantd look to gey, and bey
wnward tre future thatuition and f need to pa
narios, obtaering Commts due diligeng tactics. egic plan (se
robust futueducation eroviders. Tease servic
o create truween instithese partnethat can prretention raplace at th
ario focusedt environmerow its cur
yond Athens
end in Statet is more defees, auxiliaay more att
aining inpumittee begaence. This Details regee “Concor
STRAT
ure for Conentities, incThese partnce levels. Iuly integrattutions and erships mayrovide a seaates as a ree Universit
d on makingent for stud
rrent markes and Beckl
e-funding sependent oary revenuetention to t
ut from the an the proc included cgarding therd Matrix fo
TEGIC PLAN6
cord wouldcluding K-nerships n addition,ted complete y also amless pathesult of its ty.
g Concord’sdents, et by ley via
support, on revenue e, and the return
full cess of ollecting
e specific or Strategic
N 6
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h
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c
11. Demons
This scethe incrgoals pothat woutheir frerequirem The Steeand for The defiempowehelps stucommunknowledevery Cothe Progtheir maregardedpracticaopen to Concordespecialwill alsothat we or profe
After pefollowin
1
2
3
strate Valu
nario emereased dem
ost-graduatuld expose eshman yeaments for e
ering Commbranding/minition is “Aers individuudents devnication, andge and skiloncord edugram of Genajor or progd as being
al ways to m them, and
d will prepally in our pro prepare st will prepa
essional sch
erforming itng areas:
. Create acampus
. Establishroles in a
. Identify propositi
ue Proposit
rged from cand from sion, the Co students toar. These peach degree
mittee definmarketing eA liberal aruals by prepvelop strongnalysis and lls in real-wcation andneral Studigram. In adamong the
make stude to begin d
are its studerofessional tudents forre studentsool) or self
ts due dilig
tangible, e
h clear goalachieving asuccess stoion
tion
conversatiotudents an
ommittee do career an
pathways coe, networki
ned “careeexternally arts educatioparing themg and trans problem-soworld settin provide thes, which addition, Co Liberal Art
ents aware odoing so verents for a l programs,r potential s for a lifetf-administe
ence, the C
easily acce
ls and expeand supportories, event
ons around d parents tiscussed cr
nd post-bacould includeing with alu
er focused land shared on providesm to deal wferable intolving skillsngs. The Libhe foundatiall Concordoncord offets and Scienof the carery early in tlifetime of an initial jcareer cha
time of furtered.”
Committee
ssible Cent
ectations foting the newts and appr
Concord’s vto provide creating patccalaureatee mandatoumni, and c
liberal arts it with thes students w
with compleellectual as, and to deberal Arts aon for succ
d students mrs majors inces. Concoeer options their time a professionajob after gr
anges later ther educat
e developed
ter for Care
or student, w value proropriate ma
value propoclear opporhways for ee educationry experiencareer asse
”, both fore Full Commwith broad exity, diversnd practicaemonstrateare an essecess in a camust compln a varietyord will pro which theiat Concordal work. Traduation, in life. It ition, both f
d tactics fo
eer Focused
faculty andoposition arketing to
STRAT
osition. Rertunities toeach degren options bential learniessment.
r internal pmittee for d knowledgesity, and chal skills suce the abilityential compareer. Theylete, regard
y of fields tovide concrir course(s)
d. Through his may inc but all ouris also undeformal (e.g
cused on th
d Liberal Ar
d staff rega
promote th
TEGIC PLAN7
ecognizing o student ee program eginning inng
urposes discussion. e and hange. It ch as y to apply
ponent of y inform dless of raditionallyrete ) of study this effortclude, r programs erstood g. graduate
he
rts on
arding their
he value
N 7
y
,
r
2
2. Deepen
The Comstrategicother 4 models tmere arstudentsgraduateincludinUniversiutilizingretentiocurrent and staf
a. S
After pedevelop
1
2
3
b. C
1
2
c. In
1
the Curren
mmittee felc partnershyear publicto reduce cticulation as to move fe experiencg professioty will also
g its new vaon goal. Fin town/gownff.
trategic Pa
erforming ited tactics f
. Identifyidual admprofessio
. Creating feeder in
. Identifyi
Creating Se
. Determintransferrassessme
. Focus on
ncrease Re
. Develop baseline,
nt Market
lt that a rohips with arc and privatcost and incagreementsfluidly betwce at Conco
onal schoolso need to inalue proposnally, invesn relationsh
artnerships
ts due diligfocused on
ng partnersmissions proonal develo opportunitnstitutions ng partners
amless Edu
ne and corrring and moent, flexibin top progra
etention
better data, projection
bust futurerea educatite providercrease servs to create ween instituord. Theses, to providncrease retsition and ntment will hip with th
s
ence regar the follow
ships with oograms, coropment, andties to show
s to suppor
ucational P
rect possibloving throulity in geneams of tran
a analysis sn and moni
e for Concoion entitiesrs. These pvice levels. truly integutions and e partnershde a seamleention rate
new student need to bee goal of at
rding stratewing areas:
other institre course ad shared 'spwcase Conc
rt student “
Pathways
le “pain pough their Coeral educatnsfer into C
structures fitoring of re
ord would lis, includingpartnership In additiograted educcomplete tips may als
ess path fores to achievt support se made on ttracting a
egic partne
tutions of hrticulationspecialty' facord and fo
“career foc
oints” in theoncord caretion and advConcord and
for determietention ta
ikely includg K-12, comps could incon, Concordcational patheir underso include gr Concord gve its stratetructures tthe main cnd retainin
rships, the
higher educs, 2+2 agre
aculty ocus on stak
cused” need
e student eeer, includivising d facilitate
ining and dargets
STRAT
de strengthmmunity colclude shared could movathways, allrgraduate agraduate ingraduates. egic growth
to accompliampus and
ng students
Committee
cation in theements, sh
keholders a
ds
experience ng prior lea
the transfe
disseminatin
TEGIC PLAN8
hened llege and d services ve beyond lowing and nstitutions,The h goals, ish this in the , faculty
e
e form of hared
at likely
with arning
er process
ng
N 8
3
4
23
4
5
d. O 1
2
e. To1
3. Expand
This sceand beyadditionPlanningConcord
a. Off S
12
4. Enhance
Recognizto prepagenerateaddition
. Establish
. Reactivapractice
. Expand ssupport s
. Continuetheir car
On Campus,
1. Increasequality
2. Create afacilitiecommun
Town Gown1. Establis
offering
d Into New M
nario focusond Athens
nal investmg Committed beyond th
Site and Vir
. Increase
. Increase
e Reliance
zing the cuare for a fines on its ow
n, the Unive
h retention te a comm services to services e/expand oreer-focus
, including
e resourcesof student a plan of fi
es and to prnity
h joint eve
gs for stude
Markets
sed on grows and Becklents in Bec
ee did not rhe Athens a
rtual
number of number of
on Self-Ge
urrent downnancial futuwn. This incersity will l
targets at ittee to foc
Veterans, t
n-campus e
g Housing a
s for studen activities anance to a
romote util
ents with thent, faculty
wing Concoey via more
ckley to caprecommendnd Beckley
f full prograf on-line off
enerated R
nward trendure that is cludes tuitilikely need
the divisiocus on rete
transfer stu
employmen
and Residen
nt activitiesand create ddress capiization of C
he Town of Ay, staff and
rd’s markete robust “vpture mored the creatiy campuses
ams at the ferings
Resources
d in State f more depeion and fee to pay mo
n/departmention issue
udents, and
nt opportun
ntial Life
s in order t a more vibital needs fConcord fac
Athens to e town resid
t by offerinvirtual” offee of the maion of any .
current Be
funding supendent on res, auxiliaryre attentio
ment level es and impl
d those in n
nities for st
to enhance brant campfor studentcilities by t
enhance sodents
ng more proerings. Whrket there,new physic
eckley site
pport, the Urevenue why revenue aon to the re
STRAT
ementation
need of aca
tudents alig
the quantius life t housing anthe greater
ocial and cu
ogramminghile support, the Stratecal location
University mhich the Uniand fundraieturn on inv
TEGIC PLAN9
n of best
ademic
gned with
ity and
nd campus r Athens
ultural
g in Beckleyting egic ns for
may need iversity ising. In vestment
N 9
y
ALIG Throof W“focimpo
Thisfit s THE Onerelia
from exi Throughusing ta
1
2
GNING WI
oughout CoWest Virginical areas” –ortant way
s close aligneamlessly i
E STRATEG
of the fouance on sel
isting resou
h the due dirgets for St
. Conduct for servic
. Conduct increased
ITH THE S
ncord Univa’s Master
– access, sus.
nment withinto the Sta
GIC PLAN
r areas of ff-generate
urces.
iligence protate suppor
a review oce enhance an academd productiv
STATE MAS
versity’s str Plan (Leaduccess and i
Ac
Su
Im
h the State ate goals.
AND THE
focus underd resources
ocess, the rt, tuition a
of the admiement and mic portfoliovity; and 2)
STER PLA
rategic planding the Waimpact. Co
ccess RevDevExp
uccess IncDevAca
mpact Conval
Master Pla
CONCORD
r the strates”. The inte
Committeeand fees, e
nistrative scost savingo review in) examine t
N
nning proceay 2013-18)oncord’s str
view of finavelopment pansion of o
rease in revelopment ademic por
nnection toue proposit
n ensures t
D BUSINES
egic plan is ent of the
e created metc.
services pogs n phases tothe portfoli
ess, careful. The Statrategic pla
ancial aid a of new straoff-site and
tention of seamlesrtfolio revie
o the worldtion – “Care
that Concor
SS MODEL
Concord’s business m
multi-year f
rtfolio to id
: 1) identifio mix
l attention e Master Pln aligns wi
allocation aategic partd virtual of
ss pathwaysew
of work theer Focuse
rd’s strateg
L
business model recon
STRAT
funding sce
dentify opp
fy opportun
was paid tlan focusesth the Stat
and yield tners fferings
s
hrough Concd Liberal A
gic investm
model – “enfiguration w
TEGIC PLAN10
enarios
portunities
nities for
o the States on three te Plan in
cord’s newArts”
ments will
hancing was
N 0
e
w
threcrea To teyear Concenroself-
Figu
eefold: 1) toate a reserv
est Concordr pro forma
cord’s busiollment and-generated
Annual nstudents
Tuition p Resident Increase Annual 2 Continue
ure 1, Reve
o develop ave fund for
d’s ability ta model of
ness modeld pricing, c resources.
net enrollms price increat enrollmene in annual 2% increaseed decline
enue by So
18%
a balanced the Univer
to achieve revenue an
l projectioncombined w. The mode
ment growth
ase of 5% ant of 950 giving to the in salaries in State su
ource
22%
14%
3%
Revenu
State Governm
Auxiliary Reve
Pell Grants
budget morsity; and 3
these threend expense
ns are builtwith a changel specifica
h of approx
annually
he institutis and benef
upport, from
25%
18%
ue By Sour
ment Appropri
enue
odel that re3) to fund t
e business . This mod
t upon a fouge in the mally assume
ximately 2%
ion to reachfits m 25% to 19
rce (%) - F
ations Tuitio
Grant
Other
State %
educed relihe strategi
model goaldel is shown
undation ofmix of resoues the follow
% to reach a
h $200,000
9% of total
FY 13 and
on & Fees
ts, Contracts &
r
ance on Staic plan.
ls, the Univn in Append
f conservaturces from wing:
an FY 2019
0
revenue
d FY 19
& Other
STRAT
ate funding
versity creadix C.
tive growth State-prov
goal of 2,8
TEGIC PLAN11
g; 2) to
ated a five
h in ided to
800 FTE
N 1
In reeme
1
2
3
Givereseinstiday-resemillia 10
Despbe aapprConcacadgeneiniti
eviewing therge:
1. Concordallocatio
2. A restrureserve
3. Funding
en the oppoerve for theitution, how-to-day opeerve of 10% ion reserve
0% target.
pite the poable to generoximately cord will nedemic portferating proatives that
he five year
d continues on in order cturing of r of $1 millio for investm
ortunities fe Universitywever, deperations and for an inst
e by FY 201Even at thi
sitive featuerate new $4 million eed to initifolios. The
ograms, effit would bet
r projected
to adjust t to providerevenue anon; and ment in the
or additiony may be chends in pard seasonal titution. Th9 – far less s lower tar
ures of the resources t over the piate severae goal of thiciencies, atter support
d revenue a
to the chane a balancednd expense
e strategic
nal investmhallenged inrt on the ab cash flowshe current than the arget, Conco
business mto fund its slan’s five yl reallocatiese studies
and the reat Concord’s
and expense
nging externd budget; could furth
plan is limi
ent in Concn some parbility to pro. Best prac business mapproximateord will be w
model projestrategic p
year life (Taion studies s would be allocation os mission an
e model for
nal environ
her allow fo
ited.
cord’s operrts of the caovide sufficctice would
model projeely $4 milliwell served
ection, it aplan initiativable 1). Gi for its adm to identify
of existing rnd the succ
r Concord,
nment in St
or the crea
rations and ampus comcient liquidd suggest cction looksion that mid by enhan
ppears unlives, estimaven this lac
ministrativey opportuniresources tocess of its s
STRAT
several fin
tate resourc
ation of a li
facilities, mmunity. A d resources reating a ms to achieveight be realcing its liqu
kely that Cated to be ck of new r
e services aties for incoward strastudents.
TEGIC PLAN12
ndings
ce
mited cash
creating a healthy to support
minimum e a $1 lized underuidity.
Concord wil
resources, and come tegic
N 2
h
t
r
ll
Tabl
P
WhilalloccapiConcor dto coincre
V
S
S
R
T
S
N
B
T
le 1
Projected S
le significacated over ital spendincord’s retuecreased aome from rease in tot
Value Propos
Strategic Part
Seamless Pat
Retention
Town Gown
Student Hou
New Market
Business Mo
TOTAL
Strategic P
nt, the tota time, allowng at an aprn on inves
as those retreallocatedal spending
sition
tners
thways
sing
s
odel
Plan Five Ye
al five yearwing the inpropriate pstment (enrturns are red resourcesg at Concor
ear Investm
r investmenstitution to
pace. Secorollment grealized. Fin. As such, trd.
Total
6
2
4
2
2,3
4,0$
ment Costs
nt envisioneo absorb neondly, the arowth, net nally, muchthe strategi
Pers
656,500
219,872
469,000
25,000
230,000
8,000
390,600 2
80,000
078,972 3$
s
ed under thew positionallocation orevenue, g
h of the funic plan inve
sonnel Op
656,500
149,872
365,000
‐
‐
‐
2,071,600
‐
3,242,972 $
he strategis, operatin
of these resgiving, etc.)nding for thestments m
perating C
‐
70,000
104,000
25,000
200,000
8,000
186,000
80,000
673,000$
STRAT
c plan woung investmesources can) and eithehe plan is amay not rep
Capital
‐
‐
‐
‐
30,000
‐
133,000
‐
163,000$
TEGIC PLAN13
uld be ents and n be tied toer increasedanticipated present an
N 3
o d
PRIO The impathe real Valu
Stra
Seam
ORITIZATI
Committeeact. Thesestrategic plocation st
ue Proposit
1. Csein
2. Rim
3. Id4. D
lecineAa
5. Ua
ategic Partn
1. Idin
2. Cag
3. Cto
mless Path
1. Cp
ION
e focused ie phase 1 i
plan could brategies fo
tion
Create a Ceervices cennformation Revise job dmplement tdentify exaDevelop theearning expareer focusnclude intemployment
Advancemenppropriate
Utilize existcademic pr
ners
dentify eduncludes feeCreate partnrticulationsraduate pro
Create Memo prepare n
ways
Conduct polathways; in
ts phase 1 nitiatives wbe built, whr the FY 20
nter for Canter, trainin distributio
description the Univers
amples of ae requiremeperience prsed, experi
ernships, ext that relatnt), researc for individting career rograms.
ucational ineder high scnerships w/s, 2+2s, shaograms.
morandums onon-traditio
licy audit tonvolve stak
recommenwere felt tohile allowin016 budget
areer Focusng site for fon/sharing. for VP/Acasity's careelumni in alents for all rior to gradential lear
xternships, tes to possich opportundual discipli fair to show
nstitutions tchools and /other instiared profes
of Understaonal studen
o determinkeholders in
dations on o create a fng Concord and beyond
ed Liberal Afaculty and ademic Dear focused lil major fiel students touation. All ning as par student teable career nities, and ines. wcase care
to maintaincommunityitutions of ssional deve
anding withnts for bett
e policies tn designing
initiatives foundation time to imd.
Arts on camd staff, spac
an to refleciberal arts lds who havo have an i students wrt of their caching exp paths (e.g other simi
eer focused
n contact vy colleges. higher eduelopment,
h area Adulter college
that may p acceptable
that had n upon whic
mplement it
mpus, whicce for stude
ct a primary value propve had succnternship o
will participcurriculum.periences, c., graphic alar activitie
d liberal art
ia mail, em ucation with shared 'spe
lt Basic Edu success.
rohibit/lime alternativ
STRAT
o cost or ah the futurts strategic
ch includes ent meetin
y responsibposition. cessful careor experienpate in 6 "u. These uncampus studarts for Admes that are
ts througho
mail, visits.
h core courecialty' facu
ucation (AB
mit seamlessves.
TEGIC PLAN14
lower costre work of c
the careerngs and
bility to
eers. ntial nits" of its may dent missions or e
out all
This
rse ulty, and
BE) centers
s
N 4
t
r
Rete
Tow
Off
Busi
2. Csese
ention
1. Cim
2. R3. E
wn/Gown
1. Cb
2. C3. In
p
Site/Virtua
1. Id2. Id
iness Mode
1. C2. E
Conduct focervices/proervices are
Conduct neemprovemenRevive the Rstablish div
Co-sponsor aands; stree
Create an acncrease awrovided on
al
dentify acadentify aca
el
Complete anstablish ba
cus groups/ograms, and needed).
eds assessmnt. Retention Cvision/depa
an event wet fair in faction plan fareness of campus an
demic progdemic prog
n Academicseline and
surveys to d perceptio
ment and on
Committee artment lev
with Athens all and sprinfor improve the benefind within th
grams for fugrams for o
c and Admin targets for
identify paons of curre
ngoing data
to utilize avel retentio
and Concong. ed customets of living he residenc
ull programon line offer
nistrative Pr deferred m
ain points, aent service
a analysis t
and assess bon goals an
rd, e.g. loc
er service t on campusce halls.
m offering aring.
Program andmaintenanc
awareness s/programs
to determin
best practicd strategie
cal micro-b
to studentss as well as
at Beckley s
d Service Rce.
STRAT
of s and what
ne needs an
ces. es for reten
beer and wi
. s the facilit
site.
Review.
TEGIC PLAN15
other
nd areas of
ntion.
neries, and
ties
N 5
d
AppeListin
SWOTChucMohaAlece Stee CharCharMarshRick ChucMarjiKevinJacqAmy Jane SarahSusan
Full SThe Findiv Mem AliceDavidCherySarahKevinCodyCaroFredeChar Tom RyanElliotSally Gary TracyJosepCathy
endix A ng of SWOT a
T Committeeck Elliott an Pokharel ea Standlee
ring Committ
les Becker les Brichford hall Campbel Dillon ck Elliott ie Flanigan n Garrett ueline Nottin Pitzer Smith h Turner n Williams
Strategic PlaFull Strategicviduals listed
ber
e Hawthorne-Ad Ball yl Barnes h Beasley n Bennington y Boone lyn Cox erick Davidsolotte Davis
Ford Hallows t Hicks Howard Hylton y Luff ph Manzione y Matherly
and Strategic
e
tee
ll
ngham
anning Commc Planning Cobelow:
Allen
on
c Planning Co
Chief InfoAssistant Assistant
Vice PresProfessor
Director Vice PresChief InfoVice PresAthletic DChief EnrEditorial Vice Pres
Director Associate
Faculty S
mittee mmittee incl
Represe
Sciences,Fine ArtsDean’s ORetentionFine ArtsStudents ClassifiedBusiness Business
Sciences,HumanitiChairmanSocial SciClassifiedSocial SciHumanitiClassified
ommittee Me
ormation Tec Professor of Professor of
sident of Busir and Chair ofof Human Resident of Admormation Tecsident of StudDirector rollment Mana Assistant/Resident and Acof Alumni Aff
e Professor anSenate Preside
udes all the m
enting
, Mathematic ffice & Divisin and the Aca d Staff Division Division
, Mathematicies n of Board of iences d Staff and BOiences ies d Staff
embers
chnology Offic Management Sociology
ness & Financf the Divisionsources, Chai
ministration &chnology Officdent Affairs &
agement Offipresentative
cademic Deanfairs and Execnd Chair of thent/Director
members of t
s and Health
on of Educatiademic Succe
s and Health
Governors
OG Member
cer t
ce of Humanitieir of the Stra
& Associate Decer
& Dean of Stu
icer of the Classi
n cutive Directhe Division of of the Beckle
the Steering C
ion ess Center
es tegic Planninean of Studen
dents
fied Staff
or of the CU f Social Sciencey Center
Committee in
STRAT
ng Committeents
Alumni Assocces/
n addition to
TEGIC PLAN16
es
ciation
the
N 6
Full S Mem TammDavidBraceTerrySusieChelsConnGerryPam
Strategic Pla
ber
my Monk d Moore e Mullett y Mullins e Rogers sey Rowe nie Shumate y VonVille Wallace
anning Comm
mittee - Conti
Represe
AdvancemStudents BOG memEducationBoard of Students Library Physical PStudents
inued
enting
ment and Car mber n Governors m
Plant Directo
reer Services
ember
or
STRATTEGIC PLAN17N 7
AppeSumm OctoThe Pand sConcestabproceproce The afinanenhato aid A fraand a FebrThe Sagenbusinand c FebrThe CUnive FebrThe Sfinali MarcThe Sto pl MarcThe Sand sinstitPresidiffe MarcThe Sfocus AprilThe Spartnthe c
endix B mary of Stra
ober 10, 2013President orgstudents examcord’s responsblished deliveess, and timeess and other
attendees dencial situationanced transpad in student r
amework for aa Steering Co
ruary 4, 2014Strategic Planda. The full S
ness models tconfirm a com
ruary 5, 2014Campus Wideersity campus
ruary 25, 201Steering Comize a descript
ch 4, 2014 – SSteering Coman the meeti
ch 13, 2014 –Steering Comscenarios, inctutions are deident of Businrent financia
ch 27, 2014 –Steering Comsed liberal ar
l 4, 2014 – StSteering Comnerships and wcampus-wide
ategic Plannin
3 – Strategicganized a retrmined the cuse to that enverables undereline for a strr planning init
veloped a shan, an integratarency and darecruitment a
accomplishingommittee whi
4 – Strategic nning SteerinStrategic Planto test the futmmunication
4 – Campus We Launch mees, shared the
14 – Strategimmittee met ttion of the sc
Strategic Plammittee met t
ng schedule g
– Strategic Pmmittee begancluding deterefining themsness and Finaal scenarios.
– Strategic Cmmittee contirts” and discu
trategic Commmittee conti
ways to impr update meet
ng Committe
Planning Rereat on Octobrrent externavironment, inr a proposed srategic plannitiatives at Co
ared vision ofted campus cata availabilitand retention
g these goals ch would exp
Planning Steg Committeenning Committure vision st plan.
Wide Launch eting presente planned proc
ic Planning Sto discuss reficenarios defin
anning Steerito finalize thegoing forward
lanning Steen to plan the mining what selves as “carnce agreed to
ommittee Stnued to perfo
ussing how to
mmittee Steenued to perfoove retentionting.
ee Meetings
etreat ber 10, 2013, al environmennitiated the dstrategic planing process, aoncord Univer
f the Universiulture, more ty, improved n.
was establishplore the inte
eering Comme met to devettee met in oatements, co
Meeting ed the findingcess with the
teering Commining the shaned by the Str
ing Committe description d.
ering Commit due diligence is financially reer focused o create a fin
teering Commorm its due d create seam
ring Commitorm its due dn. It also pla
at which attent of higher edevelopment nning processand examinedrsity.
ity which incl faculty with technology, a
hed includingerests express
mittee and Fuelop a plan oforder to develonfirm proces
gs of the Strae campus com
mittee Meetred future visrategic Plann
ee Meeting of the shared
ttee Meeting e that it need feasible. Thliberal arts”
nancial spread
mittee Meetiiligence on thless educatio
ttee Meeting iligence on thnned for the
endees compeducation nat of Concord’s s, determinedd the relation
luded an exp an improvedand improved
g the creationsed by the St
ull Committef action for inlop a shared sses, delivera
ategic Planninmmunity, and
ting sion statemen
ning Committe
d future visio
g ded to perforhe Committee and, if so, hodsheet that a
ing he goals and onal pathways
he goals and upcoming me
prised of admtionally and r shared visiond stakeholdernships betwee
anded virtuad “fit”, contind deployment
n of a Strategrategic Plann
ee Meeting nvestigating tfuture vision
ables, and tim
ng Committee answered qu
nt and to schee on Februa
on and the sc
rm to test ande also agreedow they are dallows the ins
scenarios, ins for Concord
scenarios, ineeting with t
STRAT
inistrators, faregionally, ann of the futurr engagementen the strateg
l presence, anued quality ot of Universit
gic Planning Cning Committe
the full Comm statement, i
melines for th
e to the Concuestions.
hedule future ary 4th.
enarios to be
d further def to research
doing it. The stitution to co
cluding defind’s students.
cluding possihe Full Comm
TEGIC PLAN18
aculty, staff nd consideredre, t, structure, gic planning
a healthier of education,ty resources
Committee ee.
mittee’s introduce e project,
cord
meetings to
e vetted and
fine the goalsif other Vice ompare
ning “career
ble mittee and
N 8
d
,
AprilThe SFull Cheld, AprilThe S“towwereStude AprilThe Sscena May The Sstudeeach May The Vto coand p May The Sscena May The Sreaso JuneThe B July The Sstrat July The S AuguThe S AuguThe Fthe p SepteThe Fraise
l 9, 2014 – FuSteering ComCommittee p, updating ca
l 21, 2014 – SSteering Com
wn/gown” sube also schedulent Governme
l 30, 3014 – SSteering Comarios of the s
6, 2014 – StrSteering Coments. The To strategic goa
13, 2014 – SVice Presidenonsider the efpersonnel exp
20, 2014 – SSteering Comarios of the s
29, 2014 – StrSteering Comonable metric
e 10, 2014 – SBoard of Gove
14, 2014 – SSteering Comegic goals.
28, 2014 – SSteering Com
ust 15, 2014 Steering Com
ust 21, 2014 Full Committplan, includin
ember 9, 20Full Committ
ed by their co
ull Strategicmmittee updat
rovided commmpus constit
Strategic Plammittee met tbgroup was crled for the Chent Associatio
Strategic Plammittee heard
trategic plan
rategic Plannmmittee worke
wn/Gown woal into a form
Strategic Plannt of Businessffect of differpenses. Addi
Strategic Planmmittee heard
trategic plan
rategic Plannmmittee reviewcs and assign
Strategic Plaernors receiv
Strategic Planmmittee met t
Strategic Planmmittee met t
– Strategic Pmmittee met t
– Full Strateee reviewed
ng its scenario
14 – Full Straee discussed nstituent me
Planning Coted the Full Cments and suguents and dis
anning Steerto hear and dreated. The Shair to again on.
anning Steerd reports from. A work gro
ning Steeringed on Retentiork group gavm matrix prov
nning Steerins and Financerent financialtionally, the
nning Steerind reports from. It also disc
ning Steering wed the matr responsibiliti
anning Reporved an inform
nning Steerinto review the
nning Steerinto review and
Planning Steeto discuss the
egic Planningthe draft straos and tactics
ategic Planni questions raimbers.
ommittee MeCommittee onggestions for scussing any q
ing Committiscuss a “dueSteering Com report out to
ing Committm the variousoup was also e
g Committeeion tactics an
ve a report onvided by Rick
ng Committee presented a l variables su Retention wo
ng Committem the variouscussed the var
Committee Mrices for the vies for these
rt to Board omational repor
ng Committee proposed tac
ng Committed discuss the a
ering Commie amended ma
g Committee ategic plan, rs.
ing Committeised after hav
eting n the goals, s planning andquestions or c
ee Meeting e diligence” r
mmittee also po the Classifie
ee Meeting working grouestablished fo
e Meeting nd possible pan its discussio Staisloff.
ee Meeting financial strach as total enork group rep
ee Meeting working grourious tactics d
Meeting various strate tactics.
of Governors rt on the stat
ee Meeting ctics listed on
ee Meeting amended con
ttee Meetingatrices and th
Meeting received a re
ee Meeting ving reviewin
scenarios, andd moving forwconcerns.
report on careplanned milesed Staff Coun
ups about proor possible of
artnerships thons. The Com
ategic plan spnrollment, hoported on its
ups about prodeveloped by
egic goals for
tus of strateg
n the consolid
nsolidated ma
g he draft strat
port from the
ng the draft st
d the status oward. A camp
eer focused lstone dates f
ncil, the Facu
oposed tacticff-site and vir
hat would bemmittee also p
preadsheet thousing and didiscussions a
oposed tacticy the work gr
r a gap assess
ic planning.
dated matric
atrices regard
tegic report.
e Steering Co
trategic plan
STRAT
of the due dilpus-wide mee
iberal arts. Afor going forwlty Senate, a
cs to achieve rtual opportu
nefit Concordplanned to lis
hat allows thning numbersnd recommen
cs to achieve roups for the
sment, to det
ces regarding
ding the strat
ommittee, and
, including qu
TEGIC PLAN19
ligence. The eting was
A ward. Dates nd the
the goals andunities.
d and its st tactics for
e University s, tuition, ndations.
the goals andmatrices.
termine
the various
tegic goals.
d discussed
uestions
N 9
d
d
AppeFive
AppeConcthe Ufundconsrese
Concord
Busines
7/7/201
Assump
Enrollme
Tuition &
State Ap
Payroll C
Utilities
Other C
Auxiliary
Enrollme
Occupan
Tuition &
OPERAT
Operati
State Go
Tuition &
Auxiliary
Grants,
Pell Gra
Advance
Other
Total O
% Reven
Operati
Salaries
Benefits
Supplies
Utilities
Student
Depreci
Total O
endix C Year Business
endix C is prcord realizesUniversity. Tding and inveservative apprve of at lea
d University
ss Model Projection fo
14
ptions
ent Change
& Fee Increase
pprop Unrestricted
Costs (Mercer Scale, In
osts
y Revenue Increase
ent (Fall FTE)
ncy Headcount
& Fees (In‐State per se
TING FUNDS GROUP
ing Revenue
overnment Appropriatio
& Fees
y Revenue
Contracts & Other
nts
ement
perating Group Reven
nue Growth
ing Expenses:
& Wages
s
s & Other
Financial Aid (Increase
ation
perating Expenses
Net Surplus or (Def
Reserves Goal ‐ To
Annual Addition t
Net Surplus or (De
s Model Proje
esented as as growth aboThe spread sestments in tproach, in orst $1 million
or Stategic Planning P
Fiscal Year
ncrement & Promotions
emester)
ons
nue
ed by .005% each yr)
icit)
otal
o Reserves
eficit)
ection
a sample tooove the conssheet as shothe Universirder to test tn over 5 year
roject
s)
ol and providservative estown here refity. The Comthree key gors; and 3) pr
FY 13
Actual
‐0.63%
5.00%
0.42%
5.10%
‐3.40%
1.94%
‐1.34%
2,689
875
2,858
10,206,804
7,387,881
8,974,995
7,213,903
5,546,051
‐
1,169,468
40,499,102
0.94%
17,968,908
4,251,667
9,742,315
1,721,759
4,654,007
2,526,360
40,865,016
(365,914)
‐
(365,914)
‐
des an abilitytimate depicflects a consemmittee felt oals: 1) creaoviding fund
FY 14
Budget
‐1.25%
5.00%
‐9.94%
‐2.33%
1.00%
2.00%
4.00%
2,656
875
3,001
9,192,692
7,660,634
8,427,000
6,848,000
5,573,781
40,000
1,058,893
38,801,000
‐4.19%
16,809,000
4,210,000
9,632,000
1,519,000
4,308,000
2,263,000
38,741,000
60,000
‐
60,000
‐
y to test varcted, additioervative takit was impo
ating a balanding for the
FY 15 FY
Budget Bu
‐2.50% 1.9
7.00% 5.0
‐1.66% ‐3.
1.00% 2.0
1.00% 1.0
2.00% 2.0
2.00% 2.0
2,589 2,
900 9
3,211 3,
8,838,000 8
7,991,956 8
8,841,127 9
6,848,000 6
5,601,650 5
50,000
1,064,187 1
39,234,921 39
1.12%
16,977,090 17
4,252,100 4
9,824,640 10
1,534,190 1
4,351,080 4
2,217,740 2
39,156,840 39
78,081
50,000
50,000
28,081
‐
rious assumponal investme on possiblortant to be nce budget; 2strategic pla
Y 16 FY 17
dget Budge
93% 1.89%
00% 5.00%
32% ‐3.43%
00% 2.00%
00% 1.00%
00% 2.00%
00% 2.00%
639 2,689
925 950
372 3,540
8,500,000 8,20
8,553,609 9,15
9,268,448 9,70
6,848,000 6,84
5,629,658 5,65
75,000 10
1,069,508 1,07
9,944,223 40,74
1.81%
7,316,632 17,66
4,337,142 4,42
0,021,133 10,22
1,549,532 1,56
4,394,591 4,43
2,173,385 2,12
9,792,415 40,44
151,809 29
150,000 45
100,000 30
51,809
‐
STRAT
ptions underent will be pe enrollmenaware of thi2) creating aan.
7 FY 18
et Budget
% 1.86%
% 5.00%
% 0.00%
% 2.00%
% 1.00%
% 2.00%
% 2.00%
9 2,739
950
0 3,717
00,000 8,000,00
51,446 9,787,68
09,326 9,903,5
48,000 6,848,00
57,807 5,686,09
00,000 200,00
74,856 1,080,23
41,434 41,505,52
2.00% 1.8
62,964 18,016,22
23,885 4,512,36
21,555 10,425,98
65,027 1,580,67
38,537 4,482,92
29,917 2,129,9
41,886 41,148,09
99,548 357,43
50,000 750,00
00,000 300,00
(452) 57,43
‐
TEGIC PLAN20
r the plan. Ipossible for nt, state is a cash
FY 19
Budget
2.00%
5.00%
0.00%
2.00%
1.00%
2.00%
2.00%
2,794
950
3,903
00 8,000,000
84 10,482,609
12 10,101,582
00 6,848,000
96 5,714,526
00 200,000
30 1,085,631
22 42,432,349
8% 2.23%
24 18,376,548
63 4,602,610
87 10,634,506
77 1,596,484
22 4,527,751
17 2,129,917
90 41,867,817
32 564,532
00 1,000,000
00 250,000
32 314,532
‐ ‐
N 0
f
0
9
2
0
6
0
1
9
%
8
0
6
4
1
7
7
2
0
0
2
‐
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