State of Alaska Division of Retirement and Benefits Introduces WebEx™

State of AlaskaDivision of Retirement and Benefits

Introduces WebEx™

Division of Retirement and Benefits

What is WebExWhat is WebEx™™??

WebEx™ is an interactive software that lets you connect with anyone, anywhere, in real time. It combines desktop sharing through a web browser with phone conferencing and video, so everyone sees the same thing.

Why WebExWhy WebEx™™??

With Web Ex™ we can increase communications while reducing our expenses, enabling us to reach out to rural areas that we normally cannot visit due to travel costs.

RequirementsRequirements

• Email address (for invitation)• A computer or wireless device with internet

connection • Phone or computer headset with microphone•Webcam (optional)

Benefits of WebExBenefits of WebEx™™

• Live interactive meetings or counseling(group or individual)•Webinars •Web-based training that can be accessed any

time• Interactive training (groups or individual)• Remote support •Worldwide access

Benefits of WebExBenefits of WebEx™™

• Save collaborative work• Print shared documents• Co-hosting•Minimum downloading times (about one to

two minute installation for the reader)• User friendly

WebExWebEx™™ Use to Date Use to Date

As of today we have utilized WebEx™ for:• In-house training• Small group presentations• Individual appointments

Goals – Efficiency and EducationGoals – Efficiency and Education

• Cost-effectively increase outreach to members (one-on-one counseling and presentations to remote and urban areas)• Improve and expand employer training

(e-reporting, verifications, claims)

Goals – Efficiency and EducationGoals – Efficiency and Education

• Continuing education and troubleshooting (desktop sharing)• Collaborative assistance (participation

agreements, amendments, specific issues)

Member CommentsMember Comments

• “Its strength was the ability to schedule a time that is convenient to both parties – and getting personal attention.”

• “It was great to view the forms while discussing the contents. I so enjoyed this personalized session. I would recommend it to all.”

Member CommentsMember Comments

• “It was helpful to navigate the website ‘together’. This was a very informative way of providing ‘hands on’ retirement information. It was much better than just talking it out over the phone.”

Questions?