Solutions Overview

Solutions Overview

Premier Motorola Two-way Radio Application Provider

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Teldio Partners

Motorola Applications Provider

Mitel Affiliate Company

Member of the Wesley Clover Group

Global Distribution Partner for Zonith

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Two-Way Radio Telephony Radio-to-Radio Recording Intelligent Alarm Control System

Man Down Notifier Centralized Lone Worker Application Bluetooth Indoor Positioning System

Teldio’s Suite of Applications

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MOTOTRBO Radios

Two-Way RadioTelephony

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Two-Way Radio Telephony

Phone User to All Radios

Phone User to Security Talkgroup

A. Dial Into Radio Talkgroups from Any Phone

B. Make & Receive Private Calls

Radio to Phone Call

Phone to Radio Call

RBX +Plus User License &

MOTOTRBO Expansion

Card Required

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RBX +Plus Features

RBX +Plus FeaturesPremium Options

Make & Receive Private Phone

Calls on MOTOTRBO

Radios

Dial Into Radio Talkgroups from

Any PhoneAuto-Attendant Configuration

TX Interrupt Support

+ RBX Radio GUI

+ Integrated Phonebook

+ Display Caller ID

+ Speed Dialing

+ Call History and Missed Call

Notification

+ Call Transferring

+ Do Not Disturb

+ Auto Answer Mode

Call Recording

User Provisioning

Password Protection for

Channels

IP Site Connect Roaming

+ MOTOTRBO Expansion Card Required

Group call hang-up (from

radio)

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RBX Architecture

MOTOTRBO Radio Network Telephony World

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Two Voice Path Example Radio Interfacing

Teldio RBX Signaling/Voice Control Stations

Web Interface & Configuration

Software ApplicationLoaded on the RBX Server

Radio RequirementsFor Each Voice Path (concurrent call)1 Signaling/Voice Control Station is required per required Voice path

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Telephony Integration Options

Customized Cable

IP PBXTelephone System

Cellular GSM Network

Internet SIP Trunk (ITSP)

PSTN Analog Line

(POTS)

LAN

Analog PBX Telephone System

Analog to SIP Gateway

(Mediatrix)

Analog to SIP Gateway

(Mediatrix)

Teldio RBX

GSM to SIP Gateway

(PORTECH)

MOTOTRBO Radios

2. Analog PBX1. IP PBX 3. PSTN 4. ITSP 5. GSM Gateway

SIP Trunk

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Common Use Cases

Com

mon

Use

Cas

es

Placing/receiving calls to customers/suppliers from a radio

Direct extension (4-5 digit) dialling to PBX desk phones from a radio

Calling into an overhead pager from a radio

Extension twinning so both desk phones and radios receive the same calls.

Supervisors/Managers can dial into radio talkgroups from any phone, any where.

After-hours call forwarding to security guard radios

Why MOTOTRBO Telephony?

Private radio infrastructure = Guaranteed coverage

MOTOTRBO Impres Noise Cancelling = Clearer phone

conversations

Radio-2-Radio Recording

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R2R Recording

• Radio-to-radio recording• Phone-to-radio recording

• Sorted by Talkgroup

• Web Playback Feature

• Download in .wav format

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R2R Features & Benefits

FEATURES

Enhanced Audit Trails

IncreasedAccountability

Customer Service Assurance

Improved TrainingEfficiencies

Automatic, Intelligent Alarm Notification

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Intelligent, Automatic Alarm Routing

Time of Day

CompetencyUser Device

Multiple Alarm Sources• Fire Alarms• Pressure Sensors• Secure Areas

MOTOTRBO Radios

Cell Phones

Email

Pagers

ASCII, I/O, RS232, SMTP, OPC SMS etc.

Alarm escalation (Closed loop)

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Logging & Reporting

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Architecture Overview

Receiver

DataCable

RS232/ LAN etc.

E-mail/ XML

Fire Panel

Pumps

Cell Phones

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Panic Button Interfacing

LAN

Reception Area

Patient rooms

Panic Button Interface Box

Emergency alarm sent toSDS, SMS & e-mail

SMS

TRBO

Email

ASCII

Man Down Notifier

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Man Down Notifier

Proactive Lone Worker Monitoring

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Man Down Detection Modes

• Stillness – No movement• Motionless• Default 60 seconds - customizable

• Tilt – No movement• In tilt zone and motionless• Default 15 seconds - customizable

• Tilt – Movement• In tilt zone and moving• Default 45 seconds - customizable Console based parameter configuration

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Customizable Point of Origin

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MDN FeaturesPre-Alarm Mode• Allows the user to clear the detected

man event down before the MDN alarm is raised.

• Prevents false-alarms.• Timer configurable from 0 – 240

seconds ( 4 min ).

Sleep Mode• If user goes on break or into meeting,

MDN can be put to sleep for a set amount of time (1 – 60 min)

• Once Sleep timer expires, MDN is automatically re-enabled.

Customizable Point of Origin• Allows users to be monitored based

on their current habits• Prevents false-alarms

Adjustable Detection Timers• Stillness, Tilt, Tilt-Move• Configurable from 0 – 240 seconds on

administrator console• Setting a timer to 0 disables it from

raising a man down alarm

Access Code to Turn Off MDN Alarm Beacon• Using DTMF keypad enter “1397” then

“OK” to clear Man Down alarm.• Ensures alarms are not mistakenly

deactivated

Graphical User Interface • Easy to use menus• User notifications confirming the MDN

application state

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ACS Plus Integration

Additional alarm sources: Fire Alarms,

Pressure sensors, Door Alarms, etc.

• Multiple Alarm Sources• Multiple Communication Devices• Automatic, Intelligent, Alarm Filtering• Receipt Acknowledgement

Centralized Lone Worker

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Centralized Lone Worker

Activate30 minutes interval Alive Check Message 2 minutes to respond User Accepts

User Doesn`t Respond Alarm escalated through to ACS

Three ways to activate/deactivate CLW• Manually using the Radio• Schedule based• Location based

Radios, Cell phones and/or e-mail accounts

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CLW System Architecture

CLW sends a message to Lone Worker

Lone worker receives message on mobile device

If OK, he responds to the message

If not OK, CLW automatically sends an alarm notification via

ACS to the appropriate response group

Bluetooth Indoor Positioning System

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MOTOTRBO Radios

Smartphones

Bluetooth Tags

Bluetooth Indoor Positioning

Track Any Bluetooth

Device

Asset Tracking

Human Capital Management

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Bluetooth Beacons

Control Room Display Interface

LAN

192.168.0.1-

192.168.0.-n

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Comprehensive Positioning

Entrance Control

Critical/Safe Area Protection

Multiple Use Cases

Multiple Applications

A

B

C

A

B

C

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More beacons, more granularity.

Customizable Floor Plans

Logging & Reporting

Customizable Solution

Customized for your

environment

√

√

√

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Panic Alerting with location data

Location Based Lone Worker

Area Entrance Notification

Solution Integration

Location based

integration

Case Studies

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Case Study: Utilities

We EnergiesWisconsin, USA

Significant cost savings per site compared to iDen solution with

greater coverage

• Services 2M+ customers in Wisconsin & Michigan• 13 Power generation sites: Coal, N. Gas, Oil

Company Profile

• Staff carry PTT cellular devices which result in high reoccurring expenses with little coverage inside buildings

Problem

• 1700 MOTOTRBO radios across Wisconsin in Capacity Plus and IP Site Connect modes

• Teldio RBX +Plus installed at each power generation site (13 total)

Solution

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Case Study: Manufacturing

Bridor Inc.Montreal, Canada

Gives managers the ability to move through facility without missing

calls

• Bridor manufactures bread products that are shipped globally

• 4 plants in Canada/France

Company Profile

• Shift supervisors are frequently not at their desk and miss calls

• In building coverage issue with cell phonesProblem

• MOTOTRBO XPR6550 radios in Repeater mode

• Teldio’s RBX +Plus to allow radio to telephone interconnect, with extension twinning for all supervisors

Solution

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Case Study: FinancialHSBC Data CenterUnited Kingdom

• Receive engineering and security alarm messages on MOTOTRBO radios.Need

• ZONITH ACS receives alarms from a TAC Schneider Electric BMS. The alarm details are checked against a scheduler and action filter. ZONITH software despatches the alarm to MOTOTRBO digital radios.

Solution

• Faster response times for critical alarms.• 24/7 Automatic alarm messaging.• Audit trail of alarm history

Benefits

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Case Study: EducationCommunity College of Baltimore CountyMaryland, USA

Faster emergency response times

A safer campus environment.

• Community College of Baltimore County• 3 campuses

Company Profile

• Emergency calls not reaching its appropriate destination. • Need for a dispatcher to relay information from the phone

user to campus security (communication barrier)Problem

• Emergency phone calls are directly re-routed to security’s digital radios on any of the 3 campuses

• Personnel can place and receive phone calls from their two-way radios

Solution

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The Value of Teldio’s SolutionSecurity• Secured Private Assets• Enhanced Asset Management

Situational Awareness• Improved Response Times• Location Consciousness

Cost Reduction• Low Infrastructure Costs• No Recurring Fees

Safety• Increased Worker Safety• Employee Alertness

Leveraging the Power of yourMOTOTRBO Digital Two-way Radio Network.

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One Company, One Solution

Alarms

Telephony World

Asset / Employee Location

MOTOTRBO Radio Networks

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Teldio CustomersUtilities Education

Hospitality

Manufacturing

Natural Resources

Other

* Teldio & Zonith Customers

Teldio Sales TeamTel. 613.271.5980 x3Fax. 613.271.9810

sales@teldio.com