Software Centric Unified Communications

Software Driven Unified Communications

Oscar TrimboliMicrosoftoscartr@microsoft.com

The Future of Productivity

Let’s start with your questions

Microsoft Business Productivity Infrastructure

The Cloud On Your TermsBest Productivity Experience Across PC, Phone, and Browser

On-premises

Online

Unified Communications

Business Intelligence

Enterprise Content

ManagementCollaboration Enterprise

Search

Unified Business Platform

Lync 2010 Connects People in New WaysInstant Messaging

and PresenceEnterprise Voice

and TelephonyAudio, Video,

Web Conferencing

Commonwealth Bank Australia

Video of 32,000 users on Lync

2.5 years after implementing OCS stopped maintaining the phone list

Deskphones and extensions were the only thing restricting mobility

60% User Adoption in 24 hours

Only think keeping workers at their desk was their phone

Lync Works Across Platforms and Devices

PCToday

MacToday

Browser MobileToday 2011

Desk PhonesToday

demo

CONTACT CENTRE CUSTOM APPLICATIONS

WORKFLOW & LOB INTERGRATIONEMBEDDING PRESENCE

SINGLE SET OF APIs AND TOOLS

SINGLE PLATFORM

Lync is an Extensible Platform for Others

INDUSTRY STANDARDS

SIP/SIMPLE, XMPP, VoiceXML

CyDesk Communicator

Lync 2010 Connects People in New WaysInstant Messaging

and PresenceEnterprise Voice

and TelephonyAudio, Video,

Web Conferencing

What do you do next? Step 1

• Install Lync in your own organisation• Federate your Lync with IPL, Telstra and Microsoft

Step 2• Install Lync in your customers• Federate your customers Lync server with your Lync

server Step 3

• Become a Lync certified Microsoft partner• Start earning rebates for influencing Microsoft Lync

revenues

Software Driven Unified Communications

Oscar TrimboliMicrosoftoscartr@microsoft.com

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows Lync and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation.  Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and

Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.  MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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