Social Media Marketing with Stacey Jaffe Developing A Plan That Works

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Social Media Market-ing

with Stacey Jaffe

Developing A Plan That Works

Stacey Jaffe | Twitter: @staceyjaffe

Social media is one giant focus group.

Stacey Jaffe | Twitter: @staceyjaffe

Social Media: forms of electronic

communication through which users

create online communities to share

information, ideas, personal messages, and other content

(like videos)

Stacey Jaffe | Twitter: @staceyjaffe

Why is social media important for non-profits?

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Stacey Jaffe | Twitter: @staceyjaffe

What’s marketing got to do with it?

Social Media for Marketing: aims to

improve the user experience while achieving

business goals.

Stacey Jaffe | Twitter: @staceyjaffe

Getting A Community To Act

Build a community that trusts you…And you’ve earned the right to ask the community to do something for you.

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Ask

Trust

This Is How We Do It

Stacey Jaffe | Twitter: @staceyjaffe

Content

Content: the information, resources, and materials that you want to communicate to your audience

Stacey Jaffe | Twitter: @staceyjaffe

Content

Stacey Jaffe | Twitter: @staceyjaffe

Tone

Honest Humble Human

Marketing Tone of Voice

Stacey Jaffe | Twitter: @staceyjaffe

Marketing Tone of Voice

Voice

Stacey Jaffe | Twitter: @staceyjaffe

Good Content Ratio

80%

20%

Everyday content

The Ask!

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Stacey Jaffe | Twitter: @staceyjaffe

Conversation

Stacey Jaffe | Twitter: @staceyjaffe

Conversation

Ask Questions

Stacey Jaffe | Twitter: @staceyjaffe

Conversation

Participate

Stacey Jaffe | Twitter: @staceyjaffe

Conversation

Dad!

Stacey Jaffe | Twitter: @staceyjaffe

Conversation

People feel heard, then they feel special

Talk To People!

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Stacey Jaffe | Twitter: @staceyjaffe

Community

Community

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Trust

Stacey Jaffe | Twitter: @staceyjaffe

Building Trust

Creating content that is valuable to your audience

Your audience knows what to expect and when

Consistency

Quality

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Ask

Trust

Stacey Jaffe | Twitter: @staceyjaffe

The Ask!

Donation Ask

Stacey Jaffe | Twitter: @staceyjaffe

The Ask!

“Give Email” Ask

Stacey Jaffe | Twitter: @staceyjaffe

The Ask!

Application Ask

Stacey Jaffe | Twitter: @staceyjaffe

The Ask!

Event Ask

Stacey Jaffe | Twitter: @staceyjaffe

Give more than you ask.Use your asks wisely.

Stacey Jaffe | Twitter: @staceyjaffe

Good Content Ratio

80%

20%

Everyday content

The Ask!

Stacey Jaffe | Twitter: @staceyjaffe

Putting It All Together

Stacey Jaffe | Twitter: @staceyjaffe

Creating A Content Calendar

Who are you talking to?

What are you talking about?Topics

Audience

Stacey Jaffe | Twitter: @staceyjaffe

Making The Ask!

Determine your

audience

Choose your

content

Create a calendar

Stacey Jaffe | Twitter: @staceyjaffe

Creating A Content Calendar

Audience Topics

Camp FamiliesDonors

Supporters

Camp ValuesCamper

ExperienceRecruitment

Capital Campaigns

Stacey Jaffe | Twitter: @staceyjaffe

Create A Content Calendar: Facebook

Monday: (CAMP FAMILY): Top 10 Tips for Making New Friends At Camp

Tuesday: (SUPPORTERS): Why You Should Always Take a Ukulele on a Canoe Trip or How I Found My Future

HusbandWednesday: (SUPPORTERS): Incredibly proud to see our Alumni Joe win a basketball leadership award

Thursday: (RECRUITMENT): Come to our recruitment event this Thursday evening! Hot dogs and a 5k!

Friday: (CAMP FAMILY): Camp Pranks and Digital Breaks

Stacey Jaffe | Twitter: @staceyjaffe

To Series Or Not To Series?

Stacey Jaffe | Twitter: @staceyjaffe

Best Practices: Minimum Posts

Channel Post Frequency Number of Asks Per Week

Facebook 1 per business day

1

Twitter Originate 5 per business day

5

Instagram 1 (Brand Awareness)

LinkedIn 1 1

Stacey Jaffe | Twitter: @staceyjaffe

Key Takeaways

Stacey Jaffe | Twitter: @staceyjaffe

Content

Conversa-tion

Community

Ask

Trust

Stacey Jaffe | Twitter: @staceyjaffe

Good Content Ratio

80%

20%

Everyday content

The Ask!

Stacey Jaffe | Twitter: @staceyjaffe

Give more than you ask.Use your asks wisely.

THANK YOU

Stacey Jaffe | Twitter: @staceyjaffe