Social Housing Enterprise Durham Being Radical pdfs/Presentations... · 2013-05-28 · Social...

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Social Housing Enterprise Durham

Being Radical

About Us Own and manage 6,800 homes

Independent Company limited by guarantee

Large Scale Voluntary Transfer in 2006

Registered Social Provider / not for profit organisation / registered with charity commission

Prince Bishop Homes subsidiary set up in 2008

What we do SHED

NHF ‘Transforming Places’ SHINE award – November 2011 NHF North East Community Impact Award 2012

The Store

UK Housing Awards 2012 Community Initiative of the Year

FINCAN Awards 2012 – Excelling in Financial Inclusion – Older Persons Category

Prince Bishops Homes UK Housing Awards 2013 Innovation of the Year finalist

Silver Talk

Derwentside Homes

UK Housing Awards 2012 Company of the Year

NEBusiness Awards 2013 Heart of the Community Award, Finalist in Company of the Year

Established February 2011

Operating Base

Employees – March 2011

Decoration Service

Estate Maintenance Service

Gardening Service

Training - NVQs

Objectives Reduce high level of worklessness among Derwentside residents.

Build skills, confidence and aspirations of local community to enhance employment prospects.

Provide training resources to all residents.

Improve local environment.

Offer low cost services to the community.

Progress so far 10 Full time operatives

2 Supervisors

1 Operations Manager

1 Employability coordinator

6 Trainees

2 Business Admin Trainees

33 from BTCV / Work Programme

22 NVQ's

55 Employability Courses

22 CSCS Cards

Good links with JCP

Over 6000 Private Jobs

Work for DH

Registered Charity

Awards

• NHF North East Shine Transforming Places 2011

• NHF North East Community Impact Award 2012

Case Studies

Case Studies

A tenants perspective

“I’m in touch with a lot of older people living on their own and they have difficulty getting jobs done… SHED is available for all these kinds of work and at a reasonable cost too.”

Jean Fullerton Derwentside Homes Tenant

SHED 2 East Durham

Partnership with

Sponsored by

SHED 2 East Durham

Started March 2013 8 apprentices

2 supervisors

Long term unemployed

Painting & Decorating

Capital Works

Satisfaction Levels

Very

poor Poor Average Good Excellent

1

How do you rate the notice

given to you before works

commenced?

1 2 3 4 5 6 7 8 9 10

2 How do you rate the

helpfulness of the staff? 1 2 3 4 5 6 7 8 9 10

3

How do you rate the

advice and information

given to you?

1 2 3 4 5 6 7 8 9 10

4

How do you rate the time

taken to complete the

work?

1 2 3 4 5 6 7 8 9 10

5 How easy was it to order

painting materials? N/a

Satisfaction Levels

Very

poor Poor Average Good Excellent

6

How do you rate the conduct of

the trainee? e.g. attitude,

friendliness, I.D. shown

1 2 3 4 5 6 7 8 9 10

7

How do you rate the care taken to

protect your property? e.g.

dustsheets and floor coverings?

1 2 3 4 5 6 7 8 9 10

8

How do you rate the way your

home was left after the work was

finished daily? e.g. clean & tidy.

1 2 3 4 5 6 7 8 9 10

9 How do you rate workmanship of

the painting carried out? 1 2 3 4 5 6 7 8 9 10

10 Overall how do you rate the

service you received? 1 2 3 4 5 6 7 8 9 10

The Apprentice Offer Range of NVQ’s

City & Guilds Functional Skill in Maths Level 1: Qualification

City & Guilds Functional Skill in English level 1: Qualification

EAL Level 2 Technical Certificate in Industrial Environment Awareness

CSCS Cards

NCFE Level 1 Certificate in Painting & Decorating

Building CV’s, Confidence and Employability Prospects

The Future Apprentice Training Academy (ATA)

100 apprentices in 1 year

Local employers

Admin fee

Work experience

No liability to employer

Partnership between

Contacts Phillip Curran – 01207 524216

p.curran@derwentsidehomes.co.uk

www.socialenterprisedurham.biz

info@socialenterprisedurham.biz

www.derwentsidehomes.co.uk

@SHEDhandyhelp

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