SMM - The destin Solution

The destin® SolutionStrategic Meeting Management

It’s been four years since the Great Recession ended, but organizations are still recouping losses, adapting to evolving business practices and pressures,or preparing for an uncertain future. Understandably, the need to reduce costs and save wherever possible remains paramount. To this end,organizations feel pressured to improve visibility into all aspects of their business, including meetings management (51%). With or without greatervisibility, organizations feel pressured to see a return-on-investment (ROI) for their strategic meetings (44%). If strategic meetings are not helping theorganization grow, they’re missing an opportunity and need to be re-tuned. Finally, organizations need to integrate all aspects of meetings managementinto the process (42%), as an organization is only as strong as its weakest link.

Problem - Strategic Meetings Management (SMM) / Solution - destin

Financial Reports

Operations

Sales

•Complete Audit Trail •Transparency on Pricing

•Online Registration•Automatic Transportation Scheduling

• Instant Proposals•CRM

destin is an Unmatched SMM Solution

• Can manage their supplier relationships & track meeting costs from a centralized system• Can manage their spend globally for all meetings • Can hold the accountability line on the entire meetings spend

Corporate Application

• Can capture the guest spend• Can build the loyalty program • Can promote & purchase hotel’s services online

Pre-Arrivals for Every Hotel

• Can provide a superior service• Can monetize the concierge department• Can offer customized unique experiences

Concierge Services

• Hotels can capture the spend for all the other destination purchases• Meeting planners can offer full service• Corporations & associations can minimize and control costs

Meetings/Weddings/Groups

• Agents can expand what they offer their leisure guests• Agents can expand into the group business• Agents can easily increase their bottom line by increasing service offerings

Host Travel Agency Model

Market Segment Application Summary

Hotel Dashboard to track RFP Processing & Lead

GenerationsSales Assigns RFPs

destin® creates an Audit Trail

Hotels access

RFP’s via Dashboard

Captured Groups ProcessedTrack Capture RatesClient Contact

destin® centralizes RFP

Process

RFPs Processed by each Hotel

All Communication Takes Place Within destin®. Complete Sales & Operational Efficiency

RFP Now Has Accountability & Tracking

The SMM destin Dashboard Platform

SMM & Knowing Your Spend

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One Interactive Website Easy to build e-Proposals online Clients’ can submit RFP’s directly into the destin® system Planner Portal provides real time valuable reports – always up to date

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Immediate e-Proposal from Shopping Cart Each DESTINATION has proprietary suppliers that can offer local goods & services Clients’ can simply Register and receive a e-proposal Attractions, Tours, Transportation, etc. are all available via destin®

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Building a Shopping Cart Every activity is priced per guest for easy decision making Rich Media options help buyers make selections Selections are placed and saved into a shopping cart

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The e-Proposal Small to midsize groups make up 80% of all meetings. Corporations can offer AMEX gift cards so participants

can select and purchase their selections directly online. Banner advertising opportunities Complete description of every selected activity Client can pay once they accept the terms & conditions from the e-proposal.

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Hi Tech│Hi Touch Revenue Source Saves significant time Provides clients with accurate information faster than current methods Organizing and capturing the group spend has never been easier

Arrival & Departure Vehicle Scheduling Saves hundreds of man hours per group – hosted (welcome reception) or non-hosted

(Golf outing). Service has never been easier to provide Provides clients with accurate information faster than current methods Online connection with all group participants through customized URL portal

One Platform – Multiple Solutions