Smart Classroom Training & Troubleshooting Presented by, Amber Kutny, ITTS Media Technician

Smart Classroom Smart Classroom Training & Training & TroubleshootingTroubleshooting

Presented by,

Amber Kutny, ITTS Media Technician

WelcomeWelcome

Amber Kutny, Media TechnicianFAYETTEVILLE STATE UNIVERSITY

Office: (910) 672-2123

Mobile: (910) 237-0760

Fax: (910) 672-1916

E-mail: akutny@uncfsu.edu

Video IP: 152.6.18.194

WelcomeWelcome

ITTS Website: http://www.uncfsu.edu/itts/

SMART Classroom Website: http://www.uncfsu.edu/itts/smart_classrooms/

Interact with meInteract with me

What does it mean to be What does it mean to be educated in the 21educated in the 21stst century? century?

What makes education so different now?What makes education so different now?

Interact with meInteract with me

Who is currently using A/V technology in their teaching? What do you use the most?

Comments, positive & negative, regarding the technology?

Contents of SMART Contents of SMART ClassroomsClassrooms SP Control Panel Projector Electronic Screen (or Smart Board) Computer VCR Document Camera Sympodium Monitor (or Smart Board) Audio Amplifier & Speakers

Overview of SetupOverview of SetupProjectorProjector

SympodiumSympodium

VCRVCR

AmplifierAmplifier

DocumentDocumentCameraCamera

ComputerComputerTowerTower

ControlControlPanelPanel

Controlling the System:Controlling the System:SP Control PanelSP Control Panel

All SMART Classrooms have oneAll SMART Classrooms have one

built into the podiumbuilt into the podium

SP ControlsSP Controls

Turn the Turn the PROJECTOR PROJECTOR

““on” or “off”on” or “off”

Volume Volume ControlsControls

VCR VCR ControlsControls

Display OptionsDisplay Options

Select the output you wish to view through the Select the output you wish to view through the projectorprojector

Additional PlugsAdditional Plugs

Control all equipment from one panel 2 additional plugs

S-Video (video camera, microscope) Laptop

Bring your own cables Select “Laptop” (where applicable) Select “Computer” (where applicable)

Scroll Lock Scroll Lock 2 – Secondary Input Scroll Lock Scroll Lock 1 – Primary Input

Set your laptop to project out of the VGA port “Fn” key and “F#”

Additional PlugsAdditional Plugs

Laptop HookupLaptop Hookup S-Video HookupS-Video Hookup

(ex. Microscope, (ex. Microscope, video cameras, etc.)video cameras, etc.)

ComputerComputer

Plays DVDs 2 USB ports on front Audio out & Line in

on front Log in & Log out

ONLY Rebooting is rather

time consuming

VCRVCR

(DVDs play through the Computer)(DVDs play through the Computer)

For your VHS videosFor your VHS videos

VCRVCR

Controlled on SP Control Panel Controls may not work if IR sensor is damaged

Use the controls on the VCR

Volume Controls On SP Control Panel

Audio Amplifier must be On, Speaker A, Volume Up

Document CameraDocument Camera

Displays anything you put on it If LIQUID or ALIVE

put in a container PLEASE

Uses Take notes; project

books / pictures / transparencies; demonstrate skills, etc.

Document CameraDocument Camera

Turn Document Camera “on” Switch is on the

Document Camera Select the Document

Camera input On SP Control Panel Note the image is on

the projector AND on the monitor

Sympodium MonitorSympodium Monitor

Write on majority of applications Exceptions are playing videos

ID 250ID 250 ID 350ID 350

Sympodium MonitorSympodium Monitor

Writing controls located at top of monitor Pointer / Black / Blue / Red / Eraser

Sympodium MonitorSympodium Monitor

Eraser tips Circle section and tap in middle – erases section Change to pointer and tap once to delete ALL

writing

Audio AmplifierAudio Amplifier

MUST Be “on” (Green) Select “Speaker A” (Red) Volume knob turned up

Classroom Classroom TroubleshootingTroubleshooting

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Most common problems in A/V classrooms? ITTS Help Desk – Here to Help You

Ext. 2085 In-room phone – direct line FootPrints Work Order Ticket

https://helpdesk.uncfsu.edu

Please… remember your manners Many students man the phone lines

FootPrints TicketsFootPrints Tickets

Important information to include Contact Information & preferred method of contact Location of problem

In body AND in subject Specifics of the problem

What doesn’t work? How do you know this?

Visuals / messages / beeps? What did YOU try?

https://helpdesk.uncfsu.edu

FootPrints TicketsFootPrints Tickets

Importance Please state… (and be honest)

Please fix at some point within the semester Please fix at your earliest convenience MUST have fixed ASAP (Emergency)

FootPrints Ticket - FootPrints Ticket - ExampleExample

https://helpdesk.uncfsu.edu

Computer ProblemsComputer Problems

Cannot log onto the domain! Is UNCFSU selected? Is your password correct? Is the Caps Lock on? Is the Num Lock on? Is the internet cable SECURELY plugged into the

wall port? If visible – are there blinking lights where the cable is

connected into your computer?

Computer ProblemsComputer Problems

Cannot access webpage(s)! Were you able to log onto the domain? Can you access any webpage?

Inside domain – www.uncfsu.edu Outside domain – www.google.com, www.yahoo.com

Is a red X over your Comp-to-Comp icon? Can you access your network drives?

Network drives (O:/, P:/ and T:/ )

Computer ProblemsComputer Problems

Projector won’t turn on! Is the SP Control Panel blinking red?

Wait 60 seconds (for cool down) and try again

Computer ProblemsComputer Problems

Projector says “no input” & displays blue! Which input is selected?

Document Camera, VCR, S-Video, and Laptop if NOT ON and selected will display this

If laptop plugged in… Has main computer idled too long and is displaying a

screen saver? Move the mouse

Computer ProblemsComputer Problems

No audio! Is the projector on? Is the SP Control Panel’s audio turned up? Is the computer audio unmuted and turned up? Is the program audio unmuted and turned up? Is the audio amplifier on?

Speaker A selected? Volume knob turned up?

Computer ProblemsComputer Problems

Cannot locate my T:/ Drive! Steps for ALL computers:

My Computer > P:/ > Apps > Scripts > employee-t.bat

Computer ProblemsComputer Problems

Computer ProblemsComputer Problems

Computer ProblemsComputer Problems

Computer ProblemsComputer Problems

Computer ProblemsComputer Problems

Computer ProblemsComputer Problems

Advanced Advanced SMART SMART Software Software SectionSection

SMART Classroom SMART Classroom SoftwareSoftware SMART’s license allows any faculty member, staff

member, or current student to have a copy of the SMART software loaded onto their computer.

Software RequestSoftware Request

Put in a FootPrints Ticket A member of ITTS will come to your office to

install the software

Unique to SMART Unique to SMART ClassroomsClassrooms SMART Control Panel

Where to locate/activate

Double Click Icon

ContentsContents Notebook Recorder Video Player Keyboard Pen Tools Settings BridgeIt Help More

SMART NotebookSMART Notebook

Similar to PowerPoint Can add slides Note take

on the screen

SMART NotebookSMART Notebook

Gallery Essentials for Educators

SEARCH & DISCOVER! Make presentations

In class Before Class

SMART NotebookSMART Notebook

Capture Tool 4 Options

Click & Drag Frame Capture Capture Screen Freehand Capture

NOTE: To capture outside of SMART Software

“Print Scrn” key – Copies screen to clipboard “Alt” with “Print Scrn” – Copies selected window only

SMART NotebookSMART Notebook

Export 4 Options

Web Page Image File (.jpeg) PDF PowerPoint

NOTE: May shift images

SMART RecorderSMART Recorder Can record audio and video of desktop!

Great to accompany online courses! WILL slow down computer

Close unused applications No editing capabilities

Recommend purchasing microphone for verbal instructions

SMART Recorder - SMART Recorder - ExampleExample

Click to play.

SMART Video PlayerSMART Video Player

Can write on video files as they play DOES NOT play DVDs

I still recommend WinDVD or Windows Media Player

Onscreen KeyboardOnscreen Keyboard

Use in classroom when using Sympodium Tethered Pen Not recommended for password typing! Not recommended for long phrases

Pen ToolsPen Tools

Convenient Visual reminder of pen options Access other tools

Change Color Size Transparency Pattern

SettingsSettings

Realign SMART Board Sympodium

Monitor

Bridge-it, Help, and MoreBridge-it, Help, and More

Bridge-it We do not have a license for the full

version Similar to Windows Live Meeting

Help More

Hidden tools Geared towards K-12

Document Camera Capture Document Camera Capture ProgramProgram Capture Document Camera images

as .jpeg image files Different program for each model Slim Promax’s programs

Have some bugs; may not work

Final Final Thoughts…Thoughts…

Keep the Equipment SafeKeep the Equipment Safe

Report suspicious activity IMMEDIATELY to campus police Ext. 1295

Close doors securely behind you Close windows at the end of the day Leave NO unauthorized person alone in a

technology rich classroom

When We All Pitch When We All Pitch InIn

WWEE A ALLLL WWININ!!

THANK YOU!THANK YOU!

For additional assistance please email or call me.