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Skills Frameworkfor Sea TransportA Guide to Occupations and Skills
Contents
The information in this publication serves as a guide for individuals, employers and training providers. SkillsFuture Singapore (SSG), Workforce Singapore (WSG), and Maritime and Port Authority of Singapore (MPA) provide no warranty whatsoever about the contents of this
document, and do not warrant that the courses of action mentioned in this document will secure employment, promotion, or monetary benefits.
PUBLISHED IN APRIL 2017
About the Skills Framework 1
Sea Transport: Charting Growth and Opportunities 2
Key Statistics 3
Future Developments 4
Desired Attributes and Skills in Demand 6
Take Your Career Further 7
Realise Your Potential - Take the Next Step Forward 10
Skills Maps
• Port 12
• Shipping and Maritime Services 48
Overview of Technical Skills and Competencies 107
Overview of Generic Skills and Competencies 112
Supporting Organisations and Acknowledgments 115
Wage Information 117
Skills Framework for Sea Transport:Career Pathways 118
1 2
About the Skills Framework
The Skills Framework is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning. Jointly developed by SkillsFuture Singapore (SSG), Workforce Singapore (WSG) and Maritime and Port Authority of Singapore (MPA), together with employers, industry associations, education and training providers and unions, the Skills Framework for Sea Transport provides useful information on:
Sector and Employment Opportunities
Assess Career Interests
Prepare for Desired Jobs
Find Avenuesto Close Skills Gap
Renew, Upgrade and Deepen Skills
CareerPathways
Occupations and Job Roles
Existing and Emerging Skills
Training Programmes for Skills Upgrading
and Mastery
With the Skills Framework, individuals are equipped to make informed decisions about career choices, as well as take responsibility for skills upgrading and career planning.
• Discover employment opportunities
• Understand career pathways
• Recognise personal attributes required
• Understand skills and competencies required
• Identify relevant training programmes to equip oneself with the required skills and competencies • Participate in on-the-job training opportunities provided by companies
• Plan for career development / transition
• Recognise skills and competencies required for the intended job role
• Identify training programmes to upgrade and deepen skills
1 2 3 4 5
Sea Transport is an important driving force of the world economy with around 90 per cent of world trade carried by sea. As one of the leading maritime nations in the world today, Singapore is a vital node within the global sea transport network.
The Sea Transport sector is an important pillar of the Singapore economy contributing to 7 per cent of Singapore’s GDP and employing more than 170,000 people. Singapore’s Sea Transport sector is anchored on the twin growth engines of global hub port and International Maritime Centre (IMC).
Our global hub port is an icon of Singapore’s economic vitality and a critical driver of Singapore’s connectivity. We are the world’s busiest transhipment hub by container throughput handled, and the top bunkering port. The port sector is rapidly transforming as we develop our Next Generation Port in Tuas, which will be one of the world’s largest and most technologically-advanced ports.
Beyond the port, Singapore has grown to be a vibrant IMC with more than 5,000 maritime establishments based here. Singapore is home to more than 140 international shipping groups and a diverse spectrum of maritime service providers conducting key business functions and operational activities. Leading players in both commercial and technical services, such as finance, insurance, broking, surveying, engineering, legal and arbitration, are based here.
The combination of hub port and vibrant IMC ecosystem forms a unique value proposition for Maritime Singapore. Our diverse and interconnected maritime cluster enhances Singapore’s position as a choice destination for global maritime business. As our Sea Transport sector continues to grow, Singaporeans will be presented with rewarding and enriching maritime career opportunities.
Sea Transport: Charting Growth and Opportunities
3 4
Singapore Maritime Cluster contributes 7% of Singapore’s GDP and employs over 170,000 people
Home to more than 140 international shipping groups
More than 30.9 million Twenty-foot Equivalent
Units (TEUs) of container throughput in 2016
Record total bunker sales of 48.6 million
tonnes in 2016
In 2016, vessel arrival tonnage reached 2.66
billion gross tonnes (GT)
Over 593.3 million tonnes of cargo handled in 2016
Total fleet size registered under Singapore Registry of Ships (SRS) reached 88
million GT in 2016
7%
Key Statistics
2.66
The global maritime industry is set to undergo significant changes in the next two decades. The rise of Asia will see new markets more deeply plugged into the global economy. Intra-Asia regional trade is expected to grow. Logistics patterns will change with the rise of e-commerce and emergence of new trade routes. However, Singapore remains an indispensable node in the global supply chain. We are committed to investing in our port and IMC to maintain a leading position in the global maritime industry.
The operationalisation of Pasir Panjang Terminal Phases 3 and 4 in 2017 will increase Singapore’s overall container handling capacity to 50 million Twenty-foot Equivalent Units (TEUs). Looking ahead, the future Next Generation Port in Tuas, which is expected to be able to handle up to 65 million TEUs, will leverage on technologies such as Automated Guided Vehicles and Just-in-Time arrival systems to raise productivity. We are investing in a next generation vessel traffic management system to handle higher vessel traffic volumes safely, securely and efficiently.
Beyond our port, we will continue to strengthen Singapore’s position and competitiveness as a leading IMC. The Maritime and Port Authority of Singapore (MPA), the lead agency championing the growth of Singapore’s maritime industry, will work closely with other agencies to foster a pro-business environment for shipping lines, cargo owners/traders and commercial and technical maritime services.
Future Developments
5 6
The advent of digital technologies, such as cloud computing, Internet-of-Things, Big Data and robotics, will help Singapore capture new growth opportunities. MPA will collaborate with key industry partners and relevant agencies to develop a vibrant and innovative cluster comprising maritime companies, maritime technology providers, researchers, academia and venture capitalists. MPA will support companies in investing in maritime research and development and facilitate the use of Singapore’s port and maritime facilities as a test-bed for their innovations.
As we work on improving our physical and digital infrastructure, we will also have to train our talent pool to address future challenges and capture new growth opportunities. MPA works closely with the Institutes of Higher Learning to ensure that our maritime pipeline of over 1,000 graduates every year is equipped with industry-relevant skills and a global mindset. To encourage lifelong learning, MPA’s Maritime Cluster Fund supports maritime companies in the training and development of employees to ensure they are updated with the latest knowledge and skills.
To position the Sea Transport sector for the future economy, MPA is spearheading the development of an Industry Transformation Map (ITM) which will encompass key strategies and initiatives to support the sector’s innovation and productivity improvement drive as well as its jobs and skills and internationalisation efforts. The ITM for the Sea Transport sector will be a blueprint which will steer our future development as a globally-competitive hub port and leading IMC.
A career in the Sea Transport sector provides diverse opportunities in the port, shipping and maritime services sub-sectors to individuals seeking rewarding and enriching careers. Whether you are a person who excels in negotiation, enjoys working outdoors or at sea, loves working with people or delights in engineering solutions, the Sea Transport Sector offers opportunities to develop your passion and grow your career.
As the sector continues to transform, these are some examples of skills in demand now and in the future. Those seeking successful careers in the Sea Transport sector can set themselves apart by developing these attributes and acquiring the skills in demand.
Desired Attributes and Skills in Demand
Meticulous – Pays attention to fine details and accuracy
Decisive – Takes appropriate action after studying potential outcomes in unique scenarios
Automation Skills – Acquire Systems Engineering skills to play a part in new port technologies and automation efforts
DESIRED ATTRIBUTES SKILLS IN DEMAND
Leadership and Management Skills – Acquire leadership andmanagement skills to grow Singapore as an International Maritime Centre
Green Shipping Skills – Keep abreast of new developments in green shipping
Transdisciplinary Skills – Make connections across disciplines to solve complex problems
Resilience – Highly adaptive to handle transformative changes
Team player – Understands that each person is part of a larger team working together to bring about success
Analytical – Enjoys analysing things from all angles and thinking of ways to solve problems
Data Analytics and Cyber Security Skills – Generate business insights and upkeep cyber security of the fleet and automated systems
87
MaritimeONE ScholarshipsThe MaritimeONE Scholarship, offered by the Singapore Maritime Foundation, grooms young talents for the maritime industry and opens up opportunities to be a part of a skilled workforce. Sponsors include Singapore-based global maritime companies committed to nurturing young talent.
Tripartite Maritime Scholarship (TMSS)The TMSS aims to attract and groom high-achieving locals through the Diploma in Nautical Studies and Diploma in Marine Engineering courses at Singapore Polytechnic. Co-sponsored by the Maritime and Port Authority of Singapore (MPA), maritime companies, the Singapore Maritime Officers’ Union (SMOU) and the Singapore Organisation of Seamen (SOS), it aims to train individuals to become seafaring professionals and eventually fill leadership positions within the industry.
MPA Global Internship Award (MPA-GIA)Open to high-achieving students in their penultimate year of local university studies, the MPA-GIA offers students a fully-paid internship of up to 10 weeks to learn and network with industry practitioners and their partners in both the local and overseas offices of leading global maritime companies. It seeks to raise students’ awareness of the maritime industry and increase their appreciation of the rewarding and enriching maritime career opportunities available.
Tripartite Engineering Training Award (TETA)The TETA is a place-and-train programme that enables Singapore Citizens and Permanent Residents to be trained as Marine Engineers (under the Certificate of Competency [CoC] Class 5) to join the maritime industry and work on board ocean-going ships. The initiative is funded and supported by Workforce Singapore (WSG), SMOU, Singapore Shipping Association (SSA), Employment and Employability Institute (e2i) and shipping companies.
SkillsFuture Study AwardA monetary award of $5,000 for adults in their early- and mid-career to develop and deepen their skills in future growth clusters.
Take Your Career Further
A skilled workforce is essential to support the Sea Transport sector in delivering high quality services and is a critical factor in sustaining Singapore’s competitiveness as a global hub port and International Maritime Centre.
A wide range of initiatives, schemes and programmes are available for individuals and employers:
SCHOLARSHIPS AWARDS
FOR STUDENTSFOR INDIVIDUALS
FOR STUDENTSFOR EMPLOYERS
Tripartite Nautical Training Award (TNTA)The TNTA enables Singapore Citizens and Permanent Residents to be trained as CoC (Class 3) Deck Officers to join the maritime industry and pursue their careers as Nautical Officers on board ocean-going ships. The initiative is funded and supported by WSG, SMOU, SSA, e2i and shipping companies.
SkillsFuture Earn and Learn Programmes (ELP) for Maritime Sector Jointly developed by SSG, Singapore Polytechnic and participating companies, the SkillsFuture ELP for the maritime sector gives graduates from the Polytechnics a headstart in their careers and to deepen their skills through facilitated training, in-house structured programmes and mentorship. To date, three ELPs have been launched – Seafaring Deck Officer, Seafaring Marine Engineer and Port Operations Officer.
Career Support ProgrammeCompanies can receive up to $42,000 in salary support for up to 18 months when they hire eligible professionals, managers, executives and technicians (PMETs) who are retrenched and/or unemployed for six months or more, in jobs that pay at least $3,600.
WorkProWorkPro encourages employers to implement progressive employment practices through job re-design, age management practices and flexible work arrangements. Companies can receive grants of up to $480,000 to support the implementation of these initiatives.
PROGRAMMES, SCHEMES AND INITIATIVES
Maritime Singapore Connect (MSC) OfficeThe MSC office was started in 2016 and aims to help individuals access important education and career decisions, such as maritime education, training and job opportunities available. In addition, it helps to link up maritime employers with job seekers.
Career Support ProgrammeSingapore Citizens who have been retrenched or actively searching for jobs in the past six months or more can gain access to jobs that pay at least $3,600 and undergo structured on-the-job training.
MySkillsFutureMySkillsFuture is a one-stop online portal that enables Singaporeans to chart their own career and lifelong learning pathways, through access to industry information and tools to search for training programmes to broaden and deepen skills. It incorporates the national Jobs Bank, presenting an integrated platform for users to access resources related to jobs, education and skills training.
SkillsFuture Singapore Workforce Singapore Maritime and Port Authority of Singapore
Initiatives and Schemes by:
9 10
For more information on the initiatives and schemes, please visitwww.skillsfuture.sg | www.wsg.gov.sg | www.mpa.gov.sg | www.maritimesgconnect.com
SkillsFuture Singapore Workforce Singapore Maritime and Port Authority of Singapore
Initiatives and Schemes by:
Realise Your Potential -Take the Next Step Forward
Use the Skills Framework for Sea Transport tofind out about careers in the sector
Use the Skills Framework for Sea Transport tofind out how to chart your career
NEW ENTRANTS
TRAINING PROGRAMMES
EXPERIENCED PROFESSIONALS
UNDERSTAND the career pathways and the attributes needed to take on a particular occupation in the sector
PLAN for vertical career progression within the track that you are currently in, or for lateral career moves across the tracks
UNDERSTAND the skills and competencies required for the job role and identify relevant Training Programmes to help you become a qualified personnel
IDENTIFY skill gaps that you are lacking in your current or next job role
IDENTIFY relevant Training Programmes
Programmes that equip new entrants with skills and knowledge for specific
occupations in the sector at their respective entry levels
Programmes for experienced employees or individuals to broaden or deepen
specific skills and knowledge for various occupations in the sector
Lifelong learning for skills deepening to meet existing and emerging demands of the sector
Embark on your career in Sea Transport
For a list of Training Programmes available for the Sea Transport sector, please visit: www.skillsfuture.sg/skills-framework/sea-transport
Now that you have some idea of what a career in the Sea Transport sector can offer and the available government initiatives and schemes to support your career goals, you are ready to take the next step!
In-Employment UpgradingThe In-employment Upgrading Programme enables Deck Officers and Marine Engineers to upgrade their CoC (Special Limit) from Class 5 to Class 4. Course fee funding and absentee payroll for the 2½ months’ upgrading programme is provided.
Jobs BankThe Jobs Bank, administered by WSG, is a free service provided to all Singapore-registered companies and Singapore Citizens and Permanent Residents. It helps to facilitate online job matching between local job seekers and employers.
Maritime Cluster Fund – Manpower Development (MCF-MD)To support maritime employees and employers’ efforts in continuing education and training, MPA’s MCF-MD can be tapped on when taking up maritime-related short courses, overseas attachments and developing training programmes, such as management associate programmes. The MCF-MD provides support for both shore-based and seafaring jobs.
P-MAXSingapore Citizens and Permanent Residents can gain access to career opportunities with small and medium-sized enterprises (SMEs), and benefit from workshops and progressive human resource practices designed to help them adapt to the working environment in an SME. Employers can tap on training support and develop human resource capabilities to manage newly hired PMETs and receive a $5,000 grant upon completion of training and retention of the PMET employee for at least six months.
Work TrialIndividuals can gain experience through a short term work trial and be offered employment to receive incentives of up to $5,100. Employers can assess a jobseeker’s fit via a cost-free short term work stint before offering employment.
Private Providers Placement ProgrammeSingaporeans who are unemployed for six months and beyond can tap on specialised career advisory and placement services provided by appointed private search and placement firms to widen their employer network. Employers can tap on private recruitment services to reach out to a ready pool of experienced PMETs aged 40 and above.
FOR INDIVIDUALS AND EMPLOYERS
1211
Port Page 13-48
Maritime and Shipping Services
Skills Maps
Page 49-106
Port
OCCUPATIONS JOB ROLES PAGE
Port Equipment Engineer
Technician/Senior Technician 14
Assistant Engineer 15
Engineer/Senior Engineer 17
Lead Engineer 19
Head, Engineering 21
Port Operations Manager
Equipment Specialist 24
Senior Equipment Specialist 25
Port Operations Supervisor 26
Port Operations Manager 28
Head, Port Operations 30
Port Limit Seafarers Port Limit Engine Driver 32
Special Limit Seafarers2nd Engineer (Special Limit) 34
Chief Engineer (Special Limit) 36
Port Limit Seafarers
Port Limit Steersman 37
Port Limit Helmsman 38
Port Limit Tug Master 39
Special Limit SeafarersChief Mate (Special Limit) 41
Master (Special Limit) 43
Harbour PilotHarbour Pilot 45
Harbour Pilot Manager 46
1413
Technician/Senior Technician
The Technician/Senior Technician maintains, troubleshoots and repairs port equipment while ensuring minimum disruption to port operations. He/She also participates in equipment modification projects to improve the reliability of the port equipment, while monitoring vendors in their work. He proposes improvements to the organisation’s workflow, is a meticulous person who is able to work under pressure and at various heights.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Implement preventive maintenance plans • Carry out preventive maintenance in accordance with preventive maintenance schedules
• Highlight areas of non-compliance to supervisor for follow-up • Ensure proper housekeeping of tools after maintenance
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work
Perform corrective maintenance and troubleshooting
• Schedule equipment for repair, fault-finding and troubleshooting
• Coordinate with operations teams and contractors for corrective maintenance work
• Reinstate machine and equipment back to operation to reduce downtime
• Comply with WSH policies, procedures and regulations when carrying out work
• Arrange logistics and prepare tools for component replacement or repair work
• Create work orders to document repairs
• Monitor status of equipment after repairs
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
JOB DESCRIPTION
“With the adoption of automation and technology, there is an increased convergence and need for cross-disciplinary knowledge.”
Senior Manager, Terminal Development Ho Wen Yao PSA Singapore
THE JOY OF SEEING ONE’S WORK COME TO LIFE
Back in 1998, Ho Wen Yao accepted the PSA Overseas Scholarship to study Computer Engineering at Carnegie Mellon University (CMU). With an interest in computer studies, he looked forward to a related career upon graduation – but as it turned out, his time at CMU would alter the course of his career with PSA Singapore.
“During my studies at CMU, I became interested in, and eventually did a third major on “Human-Computer Interaction (HCI)”, which focuses on the science of making computers and machines usable and enjoyable for humans to use,” shares Wen Yao.
As he expanded his career over the years – both in breadth and depth – Wen Yao shares that he has also observed several key shifts in the requirements for new manpower within the sector.
“In the past, individual domains were, and are still relatively silo-ed – for instance, Mechanical Engineers only did mechanical-related functions; Electrical Engineers only electrical stuff; Systems people only systems, Operations people only operations; and so on.
However, with the adoption of automation and technology, there is an increased convergence and need for cross-disciplinary knowledge,” explains Wen Yao.
For example, he says, there is a greater need for Engineers to have knowledge on IT governance and cybersecurity issues, as cranes and other port equipment become increasingly sophisticated with sensors and IT sub-systems.
Software Analysts, in comparison, will benefit from learning more about engineering concepts such as signals, states and controls as they design systems to interface with smart equipment.
He also offers advice to those who are seeking a long-term, robust career within the sector: “It is important to keep up-to-date in skills and methodologies to continuously improve oneself, and to stay on top of today’s complex business world,” says Wen Yao.
The Skills Framework provides clear guidance on skills and competencies to help structure skills upgrading, which will help keep one on track for skills mastery.
At the end of the day, he believes that seeing one’s work come to life is the greatest reward of all. “I get great satisfaction from seeing the workflows and processes that my team has designed on paper being executed in real life, with systems, equipment, technology and users working alongside seamlessly, productively and happily,” shares Wen Yao.
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Innovation Level 3 Teamwork Basic
Port Equipment Maintenance Level 2 Interpersonal Skills Basic
Service Excellence Level 2 Communication Skills Basic
Work at Heights Level 1 Managing Diversity Basic
Global Mindset Basic
15 16
Assistant EngineerAssistant Engineer
The Assistant Engineer assists in overseeing the maintenance and servicing regime of port equipment, while adapting and applying engineering techniques in trouble-shooting and repairing port equipment. He/She supervises maintenance teams, ensures compliance with maintenance schedules, and works closely with others in the implementation of Automated Guided Vehicles (AGVs) technology in the ports. He demonstrates initiative in assigned tasks and is able to work well with others in a team environment while providing inputs to propose improvements to the organisation’s workflow.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Implement preventivemaintenance plans
• Ensure routine maintenance is carried out in accordance with preventive maintenance plans
• Supervise the work of maintenance teams and vendors
• Assist with the development of preventive maintenance plans
• Support and initiate enhanced maintenance systems and procedures to improve maintenance efficiency
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work
Perform corrective maintenance and troubleshooting
• Coordinate repair and maintenance functions
• Track cost of repairs and maintenance
• Provide technical support and knowledge for service recovery team in rectifying fault tracing and diagnosing breakdown problems
• Certify modifications on the basis of design implications
• Plan implementation of projects by determining specifications, installation schedules and planned shut-downs
• Work closely with consultants or designers to ensure project objectives are met and budget adhered to
• Control project quality to ensure project objectives are met
• Comply with WSH policies, procedures and regulations when carrying out work
Oversee the implementation and maintenance of Automated Guided Vehicles
• Participate in simulations of Automated Guided Vehicles (AGVs) within the ports
• Assist in data collection of AGVs simulations
Oversee port engineering operations • Prepare documentation for purchase of resources
• Work with suppliers and vendors on the delivery of resources
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Teamwork Intermediate
Business Continuity Management Level 3 Interpersonal Skills Intermediate
Business Negotiation Level 3 Communication Skills Intermediate
Cash Flow Reporting Level 3 Managing Diversity Intermediate
Condition-based Monitoring Level 3 Global Mindset Intermediate
Crisis Management Level 3
Financial Analysis Level 3
Financial Management Level 3
Innovation Level 3
Networking Level 3
Organisational Strategy and Policy Realisation Level 3
Port Equipment Maintenance Level 3
Resource Management Level 3
Systems Engineering - Architecture Design Level 3
Systems Engineering - Configuration Management Level 3
Systems Engineering - Interface Management Level 3
Systems Engineering - Systems Integration Level 3
Work at Heights Level 3
17 18
Engineer/Senior Engineer Engineer/Senior Engineer
The Engineer/Senior Engineer is responsible for developing and overseeing maintenance regimes for port equipment and is the first point of contact for complex repairs. He/She minimises disruptions and risks to port operations, while monitoring the team’s performance and their key performance indicators. He is a team player with strong leadership skills, who is able to work under pressure, multi-task, work irregular hours, as well as at various heights.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port equipment performance and maintenance
• Ascertain equipment performance requirements
• Measure equipment efficiency to propose improvements
• Monitor maintenance and repair schedules to ensure compliance
• Conduct audits on maintenance of equipment
• Oversee complex repairs of port equipment
• Ensure adherence to Workplace Safety and Health (WSH) policies, procedures and regulations when carrying out work
Oversee the implementation and maintenance of Automated Guided Vehicles
• Participate in the design and detailing for Automated Guided Vehicles (AGVs)
• Specify system components or direct modification of products to ensure conformance with engineering design and performance specification
• Develop, coordinate, or monitor all aspects of installation and commissioning
• Prepare specifications and drawings installation
• Perform structural design analysis and calculations
Oversee port engineering operations • Review financial data to identify performance improvement opportunities
• Manage tenders and evaluate bidders for resource management
• Manage engineering resources and budget
Manage business risks • Manage compliance with risk management frameworks, policies and processes
• Analyse risk management data
Lead improvements to enhance efficiency
• Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Manage staff development • Oversee the deployment of staff to maintenance functions
• Assist in the recruitment and development of staff
• Develop training roadmaps to address competencies of port engineering team
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Leadership Intermediate
Business Continuity Management Level 4 Interpersonal Skills Intermediate
Business Negotiation Level 4 Communication Skills Intermediate
Cash Flow Reporting Level 3 Managing Diversity Intermediate
Condition-based Monitoring Level 4 Global Mindset Intermediate
Crisis Management Level 4
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Learning and Development Level 4
Manpower Planning Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Port Equipment Maintenance Level 4
Resource Management Level 4
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Systems Engineering - Architecture Design Level 4
Systems Engineering - Configuration Management Level 4
Systems Engineering - Interface Management Level 4
Systems Engineering - Systems Integration Level 4
Work at Heights Level 3
19 20
Lead Engineer
The Lead Engineer oversees the installation and commissioning of new equipment or technology and ensures compliance to regulatory requirements, while mitigating risks. He/She has oversight over maintenance while training staff in the maintenance and troubleshooting of new equipment. He establishes systems and practices to encourage workflow improvements thereby enhancing the organisation’s productivity, and has excellent problem-solving and analytical skills, strong leadership and communication skills and is able to negotiate with vendors.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port equipment performance and maintenance
• Perform quality control checks to ensure the safety and efficiency of the port equipment
• Monitor the lifecycle of the port equipment to introduce end-of-life measures
• Coordinate communication with external and internal stakeholders across disciplines
• Set milestones, communicate project status and identify/address setbacks
• Create technical specifications, test plans and documentation
• Submit reports on port equipment performance and efficiency
Oversee the implementation and maintenance of Automated Guided Vehicles
• Validate the selection of core Automated Guided Vehicles (AGVs) components based on system and organisation requirements
• Specify AGV and AGV related-equipment in form of project specifications and requirements
• Support the layout and system design process for AGV systems including the modelling and simulation to determine AGV vehicle counts, congestion and bottle necks
• Initiate and lead the design and development of AGV vehicles and AGV related equipment which includes concept development, prototype testing, engineering design
• Collaborate with third parties on system build and integration testing
• Support troubleshooting during installation and start-up
Oversee port engineering operations • Develop strategic plans and roadmaps based on business drivers
• Oversee resource management for engineering teams
• Establish budget for the business unit and financial statements and performance reports
• Provide technical advice on feasibility, cost, and timeline of port equipment projects
Manage business risks • Develop framework and processes to manage business risk in chartering operations
• Ensure compliance with business risk procedures
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Manage staff development • Oversee the development of training roadmaps for engineering teams
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Leadership Advanced
Business Continuity Management Level 5 Interpersonal Skills Advanced
Business Negotiation Level 5 Communication Skills Advanced
Condition-based Monitoring Level 5 Managing Diversity Advanced
Crisis Management Level 5 Global Mindset Advanced
Financial Analysis Level 5
Financial Management Level 5
Innovation Level 5
Learning and Development Level 5
Manpower Planning Level 5
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Port Equipment Maintenance Level 5
Resource Management Level 5
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Systems Engineering - Architecture Design Level 5
Systems Engineering - Configuration Management Level 5
Systems Engineering - Interface Management Level 5
Systems Engineering - Systems Integration Level 5
Lead Engineer
21 22
Head, EngineeringHead, Engineering
The Head, Engineering is at the forefront of new technology, and directs the use of new technology and equipment in the ports. He/She contributes to the overall organisation strategy, and works with external parties to align technology solutions with the ports’ business objectives and budgetary needs. He is also a core member of the management team, inspires a culture of process improvement to enhance workflow and efficiency, while mentoring others in their work.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port equipment performance and maintenance
• Oversees the overall equipment efficiency to assess the performance of equipment
• Explore new technologies in the maintenance of port equipment
• Build and manage project schedules based on product requirements, technical challenges, tooling lead-times and business needs
Oversee the implementation and maintenance of Automated Guided Vehicles
• Explore and evaluate current Automated Guided Vehicles (AGVs) and identify their ability to meet the port requirements
• Research and evaluate mechanical products, equipment, systems and processes to meet requirements
• Act as a subject matter and industry expert in technology selection
Oversee port engineering operations • Establish strategic long-term technology goals, policies and procedures for the organisation based on business objectives and budget requirements
• Design and oversee the implementation of technological solutions
• Oversee and deploy new applications and enhancements to existing equipment
Lead improvements to enhance efficiency
• Drive organisation’s port equipment efficiency management
• Build a culture of innovation within the organisation to encourage continuous improvement
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 6 Transdisciplinary Thinking Advanced
Business Continuity Management Level 6 Sense Making Advanced
Business Negotiation Level 6 Leadership Advanced
Crisis Management Level 6 Communication Advanced
Financial Management Level 6 Interpersonal Skills Advanced
Innovation Level 6
Networking Level 6
Organisational Strategy and Policy Realisation Level 6
Port Equipment Maintenance Level 6
Risk Compliance and Governance Level 6
Risk Control and Response Planning Level 6
Systems Engineering - Configuration Management Level 6
Systems Engineering - Interface Management Level 6
23 24
Equipment Specialist
The Equipment Specialist operates equipment to move cargo while ensuring compliance with Workplace Safety and Health (WSH) regulations. He/She is responsible for inspecting the equipment and work site prior to equipment set-up and is aware of the equipment capacity, limits and corresponding load weights to prevent overload. He is organised and physically fit with good hand-eye coordination, who works in all weather conditions in the course of work.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Plan loading and unloading of cargo • Operate equipment to move cargo
• Control equipment movement in response to hand signals or radio commands by supervisor or signaller
• Conduct pre and post-operation checks on equipment
• Prepare worksite for cargo operations
• Handle gantry operations
• Propose initiatives to enhance workflows and productivity
Ensure compliance with Workplace Safety and Health policies, procedures and regulations
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations
• Ensure use of Personal Protective Equipment (PPE) when operating equipment
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Confined Space Work Level 1 Communication Basic
Bulk Cargo Operations Level 1 Interpersonal Skills Basic
Documentation and Administration Level 2 Managing Diversity Basic
Innovation Level 3 Teamwork Basic
Mobile Equipment - Heavy Duty Prime Mover and Trailer Operation Level 1 Digital Literacy Basic
Mobile Equipment - Prime Mover Defensive Driving Level 1
Port Call Planning Level 2
Quality Systems Level 2
Rigging and Signalling Level 1
Ship Operations Level 1
Work at Heights Level 1
Workplace Safety and Health for Crane Operations Level 1
“A container terminal is an extremely dynamic environment... a strong eye for detail and the ability to adapt quickly are key traits that yard planners should possess.”
Senior Operations SupervisorMuhammad Dinie Bin Abdul Aziz PSA Singapore
BALANCING TECHNOLOGY AND A ‘HUMAN TOUCH’
While serving his National Service, Muhammad Dinie chanced upon an article outlining Singapore’s achievements as a world-leading port – and the rest, as they say, is history. Inspired by the write up, he made it a career goal to be a part of the winning team behind the world’s busiest container transhipment port. He applied for a job and is now a Senior Operations Supervisor in PSA Singapore.
“Singapore is the world’s biggest container transhipment hub,” he shares, explaining the sheer scope of the amount of planning that goes on in a day. Together with his fellow planners, he decides where each container should be stacked, ensuring that every single one is accounted for.
“We have sophisticated and increasingly intelligent systems to help us manage our complex operations around the clock – 24 hours a day, seven days a week,” shares Dinie, explaining that the sector relies on technological advancements to help run and manage the complex operational processes involved. However, he adds that the ‘human touch’ is still very much essential to ensuring smooth flow in the container terminal.
“Besides systems, we still need a sound understanding of standard operating procedures, and we need to apply these effectively to achieve high levels of service efficiency, quality and output. A container terminal is an extremely dynamic environment – a strong eye for detail and the ability to adapt quickly are key traits that yard planners should possess. They also need to be flexible and adapt quickly to changes such as vessel arrival times and assigned berths,” he says.
Looking back, however, he recalls when he first entered the sector, with no prior knowledge of what yard planning entailed. “My initial impression of it was simply slotting containers into any available yard space,” he laughs. Now that he has experienced the role firsthand, he readily admits that he had underestimated the amount of planning involved in the entire process. “But there are actually many considerations involved, chief of which is safety. For example, containers holding Dangerous Goods (DG) must be kept in a separate yard from other General Purpose (GP) containers,” he shares.
At the end of the day, it’s all in a day’s work for Dinie. “I find it very gratifying when I deliver a sound and efficient yard plan,” he says, sharing that it is not only the best reward for him, but also his operations colleagues. “A good yard plan will allow them to carry out their operational processes smoothly – so it makes the entire process seamless,” he shares.
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Port Operations Supervisor
The Port Operations Supervisor oversees the planning and sequencing of cargo loading and unloading from ships, and the placement of cargo in the yard. He/She also supervises lashing operations and large-scale operations, while proposing workflow improvements to enhance the productivity and efficiency of port operations. He is a well-organised person, who assists in resource planning and manpower deployment, and is able to multi-task under pressure.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port operations • Allocate resources to carry out vessel loading and unloading plan
• Report on port performance and key performance indicators
• Assist in managing crises within the port
Ensure compliance with Workplace Safety and Health policies, procedures and regulations
• Oversee cargo handling operations to ensure compliance with Workplace Safety and Health (WSH) requirements
• Conduct audits on compliance with WSH requirements
Plan loading and unloading of cargo • Perform daily planning for berths, yard and stowage planning
• Monitor ship arrival and discharge to coordinate cargo loading and unloading
• Oversee operations to ensure cargo is loaded and unloaded in accordance with cargo handling plans
• Supervise lashing operations
Oversee the management and development of port team
• Deploy staff to match operational needs and demands
• Monitor performance of the team in the use of equipment
Lead improvements to enhance efficiency
• Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
The Senior Equipment Specialist is proficient in the use of multiple types of equipment for cargo movement, and ensures that the work site is safe to facilitate the efficient transfer of cargo. He/She coaches junior colleagues in the use of equipment, oversees the implementation of Workplace Safety and Health (WSH) practices, and proposes workflow improvements to enhance the productivity and efficiency of port operations. He is physically fit and has good hand-eye coordination, and should be adept at handling multiple tasks.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Plan loading and unloading of cargo • Operate equipment to move cargo • Control equipment movement in response to hand signals or radio commands by supervisor or signaller• Conduct pre and post-operation checks on equipment• Prepare worksite for cargo operations • Handle gantry operations • Propose initiatives to enhance workflows and productivity
Ensure compliance with WorkplaceSafety and Health policies, procedures and regulations
• Comply with Workplace Safety and Health (WSH) policies, procedures and regulations• Ensure use of Personal Protective Equipment (PPE) when operating equipment
Oversee the management and development of port team
• Coach others in the correct use of equipment
• Monitor performance of Equipment Specialists in the use of equipment
Lead improvements to enhance efficiency
• Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Bulk Cargo Operations Level 2 Communication Basic
Cargo Loading and Unloading Level 2 Interpersonal Skills Basic
Confined Space Work Level 3 Managing Diversity Basic
Container Operations Level 2 Teamwork Basic
Documentation and Administration Level 3 Digital Literacy Basic
Innovation Level 3
Mobile Equipment - Heavy Duty Prime Mover and Trailer Operation Level 2
Port Call Planning Level 2
Quality Systems Level 3
Rigging and Signalling Level 3
Ship Operations Level 2
Single Stack Medium Forklift Operation Level 3
Work at Heights Level 1
Workplace Safety and Health for Crane Operations Level 2
Senior Equipment Specialist
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Port Operations Supervisor Port Operations Manager
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Bulk Cargo Operations Level 3 Communication Intermediate
Budgeting Level 4 Interpersonal Skills Intermediate
Business Continuity Management Level 3 Teamwork Intermediate
Cargo Loading and Unloading Level 3 Managing Resources Basic
Cash Flow Reporting Level 4 Leadership Basic
Claims Processing Level 4
Container Operations Level 3
Crisis Management Level 4
Documentation and Administration Level 4
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Lashing Operations Level 3
Mobile Equipment - Heavy Duty Prime Mover and Trailer Operation Level 3
Organisational Strategy and Policy Realisation Level 4
Port Call Planning Level 3
Quality Systems Level 4
Resource Management Level 4
Ship Operations Level 3
Work at Heights Level 3
The Port Operations Manager oversees the smooth operations of port and cargo operations, and manages resources and expenditure. He/She works closely with key stakeholders including regulatory authorities, port operations and shipping lines to ensure compliance with regulatory requirements, and prepares reports on the ports’ performance. He also oversees the implementation of workflow improvements to optimise the organisation’s resources. He is an organised individual who is able to multi-task under pressure, and may be called upon to attend to emergencies outside of office hours.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port operations • Develop ship loading and discharge plans
• Conduct briefings on standard operating procedures for vessel loading and discharge • Adapt services and functions to respond to changing commercial requirements
• Monitor vessel operations and productivity
• Analyse expenditure and submit reports to management
Ensure compliance with WorkplaceSafety and Health policies, procedures and regulations
• Oversee compliance with Workplace Safety and Health (WSH) policies, procedures and regulations
• Propose enhancements to WSH policies, procedures and regulations to enhance safety at work
Plan loading and unloading of cargo • Oversee daily planning for berth, yard and stowage
• Oversee overall ship operations within the port
• Ensure performance targets for port operations and efficiency are met
Manage business risks • Develop a framework and processes to manage business risk in ship sales and purchases operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency
• Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Oversee the management and development of port teams
• Develop processes for implementing manpower planning strategy
• Monitor and review manpower planning processes
• Conduct interviews and recommend hiring of candidates
• Manage staff performance
• Develop and implement in-house training roadmaps
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Head, Port Operations
The Head, Port Operations works closely with management and external stakeholders in strategic planning, and formulating the organisation’s risk management strategy and mitigation measures. He/She keeps abreast of the latest developments in the organisation and industry and inspires a culture of process improvement to enhance efficiency. He is a well-organised person with excellent planning skills, and mentors a team.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee port operations • Formulate strategic business plans of the port and its functions
• Oversee allocation of resources and equipment, and the infrastructure supporting port operations
• Oversee budget and expenditure of port operations
• Collaborate with business partners to maintain and strengthen existing business relationships
• Network to establish new partnerships
Oversee the management and development of port teams
• Monitor and review market trends
• Review manpower planning requirements
Manage budget and expenditure • Evaluate the organisation’s financial performance
• Establish key performance indicators for financial performance
Grow organisation’s shipping and chartering business
• Explore new opportunities and areas of collaboration to expand the organisation’s business and networks
• Keep abreast of key trends and best practices in shipping and chartering business
Manage business risks • Formulate the organisation’s risk management strategy
• Detect new and emerging risk areas and formulate pro-active steps to address them
Lead improvements toenhance efficiency
• Drive organisation’s port efficiency management
• Build a culture of innovation within the organisation to encourage continuous improvement
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Communication Intermediate
Business Data Analysis Level 4 Interpersonal Skills Intermediate
Cargo Loading and Unloading Level 4 Leadership Intermediate
Crisis Management Level 5 Managing Diversity Intermediate
Employee Relations Level 5 Digital Literacy Intermediate
Financial Analysis Level 5
Financial Management Level 5
Innovation Level 5
Learning and Development Level 5
Manpower Planning Level 3
Organisational Strategy and Policy Realisation Level 5
Port Call Planning Level 4
Quality Systems Level 4
Resource Management Level 5
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Ship Operations Level 5
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 6 Leadership Advanced
Business Continuity Management Level 6 Interpersonal Skills Advanced
Business Negotiation Level 6 Communication Advanced
Crisis Management Level 6 Managing Diversity Advanced
Financial Management Level 6 Virtual Collaboration Advanced
Innovation Level 6
Maintenance Strategy Level 6
Networking Level 6
Organisational Strategy and Policy Realisation Level 6
Risk Compliance and Governance Level 6
Risk Control and Response Planning Level 6
Port Operations Manager
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Port Limit Engine Driver
“The training broadened and deepened specific technical knowledge while complementing hands-on work in my everyday duties.”
Port Limit Engine DriverHairulnizam Bin Hassan Tian San Shipping (Pte) Ltd
CONSTANT UPGRADING TO STAYING RELEVANT
Holding an ITE Nitec Automotive Technology certificate, Hairulnizam sought a career that would put his experience and knowledge to good use – a search that led him to his current role at Tian San Shipping.
“I had no experience in the sector or job before this. I was welcomed by Tian San Shipping (Pte) Ltd to be trained from a Marine Assistant up to my current role as a Port Limit Engine Driver,” recalls Hairulnizam.
The higher class within Port Limit, a 2nd Class Engine Driver is responsible for ensuring the good efficient running condition of engines and machineries, required in ensuring that vessels operate smoothly.
His role often requires him to work in tight confined spaces with motors or engines – posing challenging physical conditions that add to the role’s challenges. For Hairulnizam, however, it has been a natural progression that takes advantage of his hands-on skills and background in Automotive Technology.
The Port Limit Engine Driver is licensed to operate within port limits for smaller sized harbourcrafts and acts as an assistant in larger ones. He/She is required to maintain and service the ships’ engines while ensuring compliance with regulatory requirements and organisational procedures. He maintains a high level of safety awareness at all times and ensures engineering records are up-to-date. He must pass a colour vision test and fulfil the requirements of the Port Limit Engine Driver examinations administered by the Maritime and Port Authority of Singapore (MPA).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Operate ship machinery • Complete engine room tasks
• Operate engine equipment and associated propulsion plants
• Operate and maintain boilers
• Undertake basic maintenance of electrical systems
In accordance with:
Port Limit Manning Licence- Port Limit 2nd Class Engine Driver- Port Limit 3rd Class Engine Driver
Contribute to watchkeeping duties • Contribute to monitoring and controlling safe watches
Respond to emergencies on board ships • Apply basic survival skills in the event of ship abandonment
• Follow procedures to minimise and fight fires on board ships
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Electrical, Electronic and Control Engineering Level 2 Interpersonal Skills Basic
Fire Prevention and Fire Fighting Level 1 Teamwork Basic
Maintenance and Repair Level 2 Problem Solving Basic
Personal Survival Techniques Level 1 Decision Making Basic
Propulsion, Plant and Machinery Level 2 Managing Diversity Basic
Ship Seaworthiness and Pollution Prevention Level 2
Survival Craft and Rescue Boats Level 1
“I took on the SkillsFuture Study Awards, and joined Tian San Shipping, who sponsored all of my courses that allowed me to climb the ranks,” says Hairulnizam. Offering a structured skills upgrading and on-the-job training program in tandem with promotion, Tian San Shipping created a career pathway for him. As a result, even without any prior knowledge of the sector, he was able to progress within his chosen career track.
“I started off undergoing on-the-job training for about six to 12 months before attending formal classroom training. The training broadened and deepened specific technical knowledge while complementing hands-on work in my everyday duties,” shares Hairulnizam.
After another work rotation, he was deemed eligible for the next stage of training to obtain the Port Limit Engine Driver Course - 2nd Class certification. Similarly, this required him to undergo examinations – this time, both a written and oral exam. Upon passing, he had to obtain several addi-tional certifications before being accorded with the licence, meant to ensure that all engine drivers are competent in basic safety procedures.
“Obtaining the 2nd Class Engine Driver Manning Licence has been the proudest achievement of my career so far. I had basic knowledge for fixing and maintaining machinery, navigation light, and other equipment, but it was the structure and stability of the sector and training that allowed me to progress from a Marine Assistant,” shares Hairulnizam.
As he continues to forge his career path within the sector, he intends to share his knowledge and passion with newer staff. “I’m planning to obtain further certification like the Certificate of Competency (CoC) and looking forward to mentoring staff with the knowledge I have gained through my own experiences so far. Boats can only teach you so much. There are some things you can only learn from those who have experienced doing it,” he says.
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2nd Engineer (Special Limit)
“Initiative, a sense of responsibility, and a keen interest to learn are all important. The constant upgrading and training of skills has undoubtedly contributed towards my career success.”
Marine Engineer(Special Limit)Sheik Ismail Bin Mydin Pitchai Sea Hub Tankers Pte Ltd
SUCCEEDING IN THE FACE OF CHALLENGES
For Sheik Ismail, a career in the Sea Transport sector is a childhood dream come true. “It has always been my passion to work on board a ship,” he shares. Now, at 29, he assumes the role of a Marine Engineer, where he provides assistance to the Chief Engineer for maintenance and operation of the ship’s machinery, ensuring personal safety for the entire crew.
“I began my career with a cadetship,” recalls Sheik. “I progressed onto the cadet officer role, and soon became 3rd Engineer after completion of my Certificate of Competency (CoC) Class 5 Oral. The following progression was to a 2nd Engineer, my current role that I have been in for over a year. During this time, I have been upgrading my skills to prepare myself and acquire new skills needed for a promotion,” shares Sheik, adding
that his employer, Sea Hub Tankers Pte Ltd, has plans to send him for the CoC Class 4 Chief Engineer Course.
Indeed, skills upgrading and training have been the core propelling force behind his career progression thus far. Holding a Nitec in Mechanical Engineering, he was selected for the SkillsFuture Study Awards – an initiative by SkillsFuture, that subsidises training and courses in order to equip locals with relevant skills to enter and succeed in various sectors. Sheik attended the SkillsFuture Study Awards – CoC Class 5 Marine Engineer (Special Limit) programme, which provided him with the required certification to assume his current role in the Sea Transport sector.
In addition, he has also undergone additional skills upgrading and training courses throughout his career – including Medical First Aid, Advanced Fire Fighting, and Oil Pollution Control, which help to ensure he is well-equipped for working towards safety at sea.
“Initiative, a sense of responsibility, and a keen interest to learn are all important. The constant upgrading and training of skills has undoubtedly contributed towards my career success,” shares Sheik.
“Many seem to believe that progression might not be easily available, or schedules may change at any time, with increasing sailing durations making it difficult to complete an engineering certification.
For anyone looking to join the sector, he has some parting words of advice: “It is common to make assumptions on our live-in conditions, sea travel duration and schedule flexibility. However, success is never easily attained, it is through hard work, diligence, consistency, mental readiness and patience that you will be able to succeed in overcoming any challenges you may face in your journey as a Marine Engineer.”
The 2nd Engineer (Special Limit) manages ships powered by main propulsion machinery of less than 3,000 kW operating within Singapore’s ‘Special Limit’ or about 30 nautical miles from Singapore’s port. He/She is responsible for the ship’s mechanical propulsion, the operation and maintenance of its mechanical and electrical installations. He must pass a colour vision test and must fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Maintain safe engineering watch • Relieve, maintain and handover watch in accordance with practices and procedures and established safety rules and regulations
• Acknowledge and carry out orders as given by the officer of the watch
• Maintain proper records of movements and activities relating to ships’ engineering systems
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Operate electrical, electronic and control systems
• Plan and carry out operations in accordance with operating manuals, established rules and procedures
• Ensure safety of operations
• Monitor machinery in accordance with schedules, operating conditions and instructions
Exercise personal survival techniquesin emergency situations
• Take appropriate action in compliance with established procedures upon identifying muster signals
• Ensure timing and sequence of actions is appropriate to emergency situations
• Ensure initial actions after leaving ships minimise threat to survival
Fight and extinguish fires • Ensure timing and sequence of actions is appropriate to the prevailing circumstances and conditions
• Effect rescues in a smoke-filled space
Handle survival crafts inemergency situations
• Take charge of survival crafts or rescue boats during and after launch
• Manage survivors and survival crafts after abandoning ship
• Use locating devices, including communication and signalling apparatus • Apply first aid to survivors
35 36
Chief Engineer (Special Limit)
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Electrical, Electronic and Control Engineering Level 2 Communication Basic
Engineering Watch Level 2 Interpersonal Skills Basic
Fire Prevention and Fire Fighting Level 1 Teamwork Basic
Personal Survival Techniques Level 1 Problem Solving Basic
Ship Medical Care Level 1 Decision Making Basic
Ship Security Level 1
Survival Craft and Rescue Boats Level 1
The Chief Engineer (Special Limit) is responsible for all operations and maintenance of engineering equipment on board ships powered by main propulsion machinery of less than 3,000 kW operating within Singapore’s ‘Special Limit’ or about 30 nautical miles from Singapore’s port. He/She maintains the main engine room and determines the consumables required for the voyage. He must pass a colour vision test and fulfil the requirements under the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Maintain safe engineering watch • Maintain engineering watch in accordance with practices and procedures and established safety rules and regulations
• Ensure compliance to rules and regulations, flag state administration, International Maritime Organisation (IMO) and port state authority
• Lay down standing orders in accordance with routine maintenance schedules
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Operate electrical, electronic and control systems
• Oversee maintenance of machinery in accordance with schedules, operating conditions and instructions throughout normal operation
• Ensure availability of consumables for voyage
Exercise personal survival techniquesin emergency situations
• Oversee conduct of shipboard emergency drills
• Manage emergency situations in compliance with procedures
Fight and extinguish fires • Inspect ship emergency and personal safety equipment
• Maintain communications with Master and Chief Mate during emergency situations
Handle survival crafts in emergency situations
• Provide guidance to crew in emergency situations
• Manage survivors and survival crafts after abandoning ship
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Electrical, Electronic and Control Engineering Level 3 Communication Basic
Engineering Watch Level 3 Interpersonal Skills Basic
Fire Prevention and Fire Fighting Level 2 Teamwork Basic
Personal Survival Techniques Level 1 Problem Solving Basic
Ship Medical Care Level 2 Decision Making Basic
Ship Security Level 2
Survival Craft and Rescue Boats Level 2
2nd Engineer (Special Limit)
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Port Limit HelmsmanPort Limit Steersman
The Port Limit Steersman is responsible for ferrying ship agents and seafarers between ships and shore, ferrying harbour pilots to board commercial ships, and transporting and supplying ship stores and provisions to ships at anchorages. He/She works within the Port Limit of Singapore Territorial Waters, should be able to use the craft’s navigational, fire-fighting and safety equipment, appreciate weather conditions, tides and tidal currents, and has the ability to think ahead and follow through on instructions. He must pass a colour vision test and fulfil the requirements of the Port Limit Steersman Licence issued by the Maritime and Port Authority of Singapore (MPA).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Respond to emergencies on board ships • Apply basic survival skills in the event of ship abandonment
• Follow procedures to minimise and fight fires on board ships
In accordance with:
Port Limit Manning Licence- Port Limit SteersmanExecute ship manoeuvring • Apply seamanship skills to secure
vessels at anchor and berth
• Check condition and seaworthiness of ships
• Conduct refuelling operations
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Chartwork Level 1 Communication Basic
Fire Prevention and Fire Fighting Level 1 Teamwork Basic
Personal Survival Techniques Level 1 Problem Solving Basic
Ship Anchoring, Mooring and Securing Level 1 Interpersonal Skills Basic
Ship Medical Care Level 1 Managing Diversity Basic
Ship Security Level 1
Steering and Helmanship Level 1
Survival Craft and Rescue Boats Level 1
The Port Limit Helmsman manoeuvres and handles boats or crafts operating within the Port Limit of Singapore Territorial Waters. He/She is able to use the craft’s navigational, fire-fighting and safety equipment and appreciate weather conditions, tides and tidal currents. He also performs basic chartwork, monitors and anticipates potential problems that may arise during daily operations and alerts the relevant authorities to them. He must pass a colour vision test and fulfil the requirements of the Port Limit Helmsman Licence issued by Maritime and Port Authority of Singapore (MPA).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Exercise personal survival techniques in emergency situations
• Take appropriate actions in compliance with established procedures upon identifying muster signals
• Ensure timing and sequence of actions are appropriate to emergency situations
• Ensure initial actions after leaving ships minimise threat to survival
In accordance with:
Port Limit Manning Licence- Port Limit Helmsman
Fight and extinguish fires • Ensure timing and sequence of actions are appropriate to the prevailing circumstances and conditions
• Effect rescues in smoke-filled spaces
Handle survival craft in emergency situations
• Take charge of survival crafts or rescue boats during and after launch
• Manage survivors and survival crafts after abandoning ship
• Use locating devices, including communication and signalling apparatus
• Apply first aid to survivors
Steer, manoeuvre and operate boats and crafts
• Apply helmanship skills to steer and manouvre boats or crafts within port waters
• Apply seamanship skills to secure vessels at anchor and berth
• Check condition and seaworthiness of boats or crafts
• Conduct refuelling operations
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Chartwork Level 2 Communication Basic
Fire Prevention and Fire Fighting Level 2 Interpersonal Skills Basic
Personal Survival Techniques Level 1 Managing Diversity Basic
Ship Anchoring, Mooring and Securing Level 2 Teamwork Basic
Ship Medical Care Level 2 Service Orientation Basic
Ship Security Level 2
Steering and Helmanship Level 1
Survival Craft and Rescue Boats Level 2
39 40
Port Limit Tug Master
The Port Limit Tug Master handles crafts and towage operating within the Port Limit of Singapore Territorial Waters, and in compliance with maritime laws, rules and regulations within Singapore’s territorial waters and outside port limits. He/She assists with hazard identification, fire-fighting, pollution control and rescues, and is able to perform basic chartwork. He works well in a team, and adapts by making quick and sound judgements. He must pass a colour vision test and fulfil the requirements of the Port Limit Tug Master Licence issued by the Maritime and Port Authority of Singapore (MPA).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Exercise personal survival techniques in emergency situations
• Take appropriate actions in compliance with established procedures upon identifying muster signals
• Ensure timing and sequence of actions are appropriate to emergency situations
• Ensure initial actions after leaving ships minimise threat to survival
In accordance with:
Port Limit Manning Licence- Tug Training Assessment and Certificate
Fight and extinguish fires • Ensure timing and sequence of actions are appropriate to the prevailing circumstances and conditions
• Effect rescues in smoke-filled spaces
Handle survival crafts in emergency situations
• Take charge of survival crafts or rescue boats during and after launch
• Manage survivors and survival crafts after abandoning ship
• Use locating devices, including communication and signalling apparatus
• Apply first aid to survivors
Handle tug operations • Manoeuvre tugs in accordance with operational plans
• Maintain communications with Vessel Traffic Information System (VTIS), Harbour Pilot on vessels towed
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Chartwork Level 2 Communication Basic
Fire Prevention and Fire Fighting Level 2 Interpersonal Skills Basic
Personal Survival Techniques Level 1 Managing Diversity Basic
Ship Medical Care Level 2 Service Orientation Basic
Ship Mooring, Anchoring and Securing Operations Level 2 Lifelong Learning Basic
Ship Security Level 2
Steering and Helmsmanship Level 1
Survival Craft and Rescue Boats Level 2
Tug Operations Level 2
“As a team player on board a vessel, there’s a need for everyone to work well together, using their individual skills and self-determination to persevere towards a goal despite any obstacles.”
Deck Officer (Special Limit) Nur Hidayah binte BohariOxalis Shipping Pte Ltd
THE IMPORTANCE OF TEAMWORK
As a Deck Officer on board a tanker vessel, it is tradition for Hidayah to stand a “12-4” watch, from midnight until 4am and noon until 4pm. This is just one of several other key tasks, which range from safe cargo handling, updating nautical charts, performing maintenance of equipment and more.
The nature of the job might seem more suited to men who are used to physically demanding work, but for Hidayah, these were what drew her into the sector. “My interest in this sector sparked from seeing my brother in Maritime Engineering. When I read up more about the sector, I understood that there are female officers around the world in the deck and engine department. I picked this sector due to the hands-on job that is physically demanding and challenging,” she says.
To prepare herself for her role on deck, Hidayah took on several specialised courses, key of which, was the Certificate of Competency (CoC) Class 5 (Special Limit).
A programme specially developed by Employment and Employability Institute (e2i), then Workforce Development Agency (WDA) and Maritime and Port Authority of Singapore (MPA), the CoC Class 5 (Special Limit) was designed to provide a route for locals to work as CoC (Special Limit) Deck Officers on board vessels plying within the Special Limit, or about 30 nautical miles from Singapore’s port.
In addition, she also underwent several short courses, including those relating to safety and security – as her role includes responsibilities such as safe handling, stowing and securing of cargo, including cargo that is dangerous and hazardous.
“I’m in charge of Life Saving Appliances, Fire Fighting Equipment, and Publications. As officers, we have special responsibilities to keep the ship, the people on board and the environment safe,” shares Hidayah.
In addition to technical skills and qualifications, she highlights certain personal attributes that are crucial to succeed in her role. “As a team player on board a vessel, there’s a need for everyone to work well together, using their individual skills and self-determination to persevere towards a goal despite any obstacles,” she says. “To encourage other crew members, as well as the ability to make good decisions, one has to have a sense of leadership.
The sector was totally new to me when I first started. My capabilities now, as well as the work that my crew is doing, demonstrates growth and change. It is amazing to see the milestones we have reached,” shares Hidayah.
41 42
Chief Mate (Special Limit)
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Cargo Handling and Stowage Level 3 Communication Intermediate
Fire Prevention and Fire Fighting Level 3 Decision Making Basic
Navigation and Position Determination(Special Limit) Level 2 Global Mindset Basic
Navigation Watch (Special Limit) Level 1 Interpersonal Skills Intermediate
Personal Survival Techniques Level 1 Managing Diversity Basic
Search and Rescue Operations Level 3
Ship Medical Care Level 1
Ship Security Level 3
Survival Craft and Rescue Boats Level 1
The Chief Mate (Special Limit) performs bridge navigation and deck watch duties, and voyage planning on board a ship operating within Singapore’s ‘Special Limit’ or about 30 nautical miles from Singapore’s port. He/She assists in search and rescue operations, and is responsible for maintaining the bridge navigational and communications, fire-fighting and life-saving equipment. He must pass a colour vision test and fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Execute ship navigation • Plan and conduct passage and determine position
• Maintain safe navigational watch
• Maintain safety of navigation using radar and Automatic Radar Plotting Aid (ARPA)
• Use International Maritime Organisation (IMO) Standard Maritime Communication Phrases
• Transmit and receive information by visual signalling
• Manoeuvre ships
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Respond to search and rescue operations • Respond to distress signals at sea
• Respond to emergencies
Execute cargo handling and stowage operations
• Monitor the loading, stowage, securing, care during the voyage and unloading of cargoes
• Inspect and report defects and damage to cargo spaces, hatch covers and ballast tanks
Execute ship operations • Ensure compliance with pollution- prevention requirements
• Maintain seaworthiness of ships
• Apply medical first aid on board ships
• Supervise and encourage teamwork amongst the crew
• Prevent, control and fight fires on board ships
• Operate life-saving equipment and apply medical first aid on board ships
• Monitor compliance with legislative requirements
• Contribute to the safety of personnel and ships
Chief Mate (Special Limit)
43 44
Master (Special Limit)Master (Special Limit)
The Master (Special Limit) has command and control of the navigation, manoeuvring, cargo handling and stowage, communications and safe handling of a ship operating within Singapore’s ‘Special Limit’ or about 30 nautical miles from Singapore’s port. He/She ensures that the ship complies with local and international laws, as well as the port state and flag state policies, and ensures voyages are completed efficiently. He also manages the ship’s crew and oversees search and rescue operations in the event of emergencies. He must pass a colour vision test and fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Manage navigation of ships • Plan voyages and conduct navigation
• Determine positions and accuracy of resultant position fix by any means
• Determine and allow for compass errors• Establish watch-keeping arrangements and procedures
• Manage safe navigation through the use of information from navigation equipment and systems to assist command decision making
• Maintain communications with relevant coastal states as per navigational passages
• Forecast weather and oceanographic conditions
• Manoeuvre and handle ships in all conditions • Operate remote controls of propulsion plant and engineering systems and services
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Manage search and rescue operations and navigational emergencies
• Coordinate search and rescue operations • Respond to navigational emergencies
Manage cargo handling and stowage • Plan and ensure safe loading, stowage, securing, care during the voyage and unloading of cargo
• Assess reported defects and damage to cargo spaces, hatch covers and ballast tanks and take appropriate action
• Manage carriage of dangerous goods
Control the operation of ships and care for persons on board
• Control trim, stability and stress • Monitor and control compliance with legislative requirements and measures to ensure safety of life at sea, security and protection of the marine environment
• Maintain safety and security of the vessel, crew and passengers and the operational condition of life-saving, fire-fighting and other safety systems
• Lead and manage ships’ crew • Organise and manage the provisions of medical care on board
• Develop emergency and damage control plans and handle emergency situations
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Cargo Handling and Stowage Level 4 Communication Advanced
Fire Prevention and Fire Fighting Level 4 Leadership Intermediate
Navigation and Position Determination (Special Limit) Level 3 Interpersonal Skills Intermediate
Navigation Watch (Special Limit) Level 2 Managing Diversity Intermediate
Personal Survival Techniques Level 1 Problem Solving Intermediate
Search and Rescue Operations Level 4
Ship Medical Care Level 2
Ship Security Level 4
Survival Craft and Rescue Boats Level 2
45 46
Harbour Pilot ManagerHarbour Pilot
The Harbour Pilot provides pilotage and berthing services, ensures the safe and expedient movement of ships entering and departing the port, while complying with port regulations and emergency response plans. He/She must pass a colour vision test and hold a Harbour Pilot Licence issued by the relevant authority of the Flag State. He is analytical and organised with the ability to manage relationships and maintain rapport with personnel at all levels.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Oversee pilotage, navigation and berthing • Assist with coordinating all arrangements for ship arrivals, anchoring, berthing, unberthing, shifting and departure
• Complete pilotage documentation and provide accurate information for charging
• Liaise with pilot boat crew, linesmen and coordinate towage requirements
• Liaise with and advise hydrographic office with regard to notice matters, navigational warnings and hydrographic reports
• Interface with port personnel during pilotage movements
In accordance with:
Harbour Pilot Licence Class A/B/C
Handle port operations and vessel management
• Ensure all port berthing and navigations are compliant and in line with relevant marine regulations
• Provide advice and expertise in marine related matters including planning, construction and maintenance of navigational aids and marine structures
Maintain relationships with key stakeholders
• Maintain positive relations with the Port Master and other senior port management personnel
• Advise and assist port management with operational, technical and environmental matters
Handle health, safety, security and environment
• Act as port emergency coordinator in the event of emergencies
• Assist with investigations of any breaches of health, safety and security
• Assist the Port Master with the implementation of marine, security and emergency duties
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Networking Level 5 Communication Advanced
Pilotage Emergencies Level 4 Interpersonal Skills Advanced
Pilotage Planning Level 4 Managing Diversity Advanced
Tug Operations Level 4 Problem Solving Advanced
Decision Making Advanced
The Harbour Pilot Manager oversees the day-to-day pilotage operations, and manages the pilotage team while ensuring compliance to pilotage and port regulations and smooth port operations. He/She investigates reports of marine incidents and initiates workflow improvements to enhance efficiency and productivity. He monitors the budget and expenditure of the business unit and maintains the emergency response plan. He possesses excellent communication skills and remains calm under pressure.
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS KEY TASKS
CRITICAL WORK FUNCTIONS AND KEY TASKS
Oversee pilotage, navigation and berthing
• Oversee the day-to-day management of ship movements
• Manage teams of harbour pilots, including allocation of duties and competency training
• Maintain the Port Facilities Security Plan in compliance with relevant legislation and guidance
Handle port operations and vessel management
• Review, create and implement harbour operations procedures in compliance with regulatory requirements
• Assist with the coordination and management of port incidents and emergency situations, including performing ‘on call’ duties
Maintain relationships with key stakeholders
• Foster positive relations with Port Masters and other senior port management personnel • Develop new business opportunities and servicing provision for existing users
• Ensure continuous improvement of customer service and quality standards
Manage budget and expenditure • Evaluate the organisation’s financial performance
• Establish key performance indicators for financial performance
Lead improvements to enhance efficiency
• Drive organisation’s ship efficiency management
• Build a culture of innovation within the organisation to encourage continuous improvement
Manage business risks • Formulate the organisation’s risk management strategy
• Detect new and emerging risk areas and formulate pro-active steps to address them
Handle health, safety, security and environment
• Ensure compliance with health, safety, security and environmental issues
• Ensure all accidents and incidents are reported and investigated in consultation with relevant authorities
47 48
OCCUPATIONS JOB ROLES PAGE
Marine Surveyor (Class)
Marine Surveyor (Class) 50
Principal Marine Surveyor (Class)/ Senior Marine Surveyor (Class) 52
Foreign-going Seafarers3rd/4th/5th Engineer 54
Chief Engineer/2nd Engineer 55
Technical Manager
Technical Superintendent/Senior Technical Superintendent 58
Technical Manager 60
Foreign-going Seafarers2nd/3rd/4th Mate 63
Ship Captain/Chief Mate 65
Marine Manager
Marine Superintendent/Senior Marine Superintendent 68
Marine Manager 70
Operations Manager
Ship Operator 73
Operations Manager 74
Senior Operations Manager 76
Ship Agency Manager
Shipping Clerk (Documentation) 79
Boarding Officer/Ship Agent (Operations) 80
Ship Agency Manager 81
Post Fixture ManagerPost Fixture Executive 84
Post Fixture Manager 85
Ship Charterer
Charterer 88
Senior Charterer 89
Chartering Manager 91
Chartering Broker
Assistant Chartering Broker 94
Chartering Broker 95
Senior Chartering Broker 97
Sales and Purchase Broker
Assistant Sales and Purchase Broker 100
Sales and Purchase Broker 101
Senior Sales and Purchase Broker 103
Managing Director/General Manager/Chief Operating Officer/Fleet Director 105
Harbour Pilot Manager
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 6 Communication Advanced
Business Continuity Management Level 6 Interpersonal Skills Advanced
Business Negotiation Level 6 Managing Diversity Advanced
Business Planning Level 5 Problem Solving Advanced
Employee Relations Level 5 Decision Making Advanced
Financial Analysis Level 5
Financial Management Level 6
Learning and Development Level 4
Manpower Planning Level 5
Networking Level 6
Organisational Strategy and Policy Realisation Level 6
Pilotage Emergencies Level 5
Pilotage Planning Level 5
Resource Management Level 5
Risk Compliance and Governance Level 6
Risk Control and Response Planning Level 6
Shipping and Maritime Services
47 48
5049
“We are seeing greater technological evolution within the sector, which changes the way we work… and with the greater digitisation comes a new set of skills for us to learn.”
Marine Surveyor (Class)Zhang Fan DNV GL
ADAPTING TO TECHNOLOGY
For Zhang Fan, his job as a Marine Surveyor (Class) is a childhood dream come true. “My parents named me Fan, which translated from Mandarin means ‘sailboat’,” he explains. “When I was younger, I was very proud of my name, and I developed a strong interest in boats and ships. Naturally, when the opportunity for a scholarship from ASMI (Association of Singapore Marine Industries) presented itself, I grabbed it as my chance to work with ships,” he shares.
Fan graduated with a Bachelor’s in Mechanical Engineering at Nanyang Technological University (NTU) with a Specialisation in Marine and Offshore Engineering in 2013. Desiring to be more involved in technical activities, he applied for the Global Technical Trainee Programme at DNV GL. Under this programme, he received rotational trainings in Singapore, Norway, Netherlands and South Korea.
As a Marine Surveyor (Class), his role is to provide classification and verification services to ensure that ships continuously meet regulatory requirements in accordance with class rules and International Maritime Organisation (IMO) conventions, which allow them to sail and trade in various parts of the world. His work often involves him going on board various vessels, and assessing the design, construction and maintenance of each. “It is physically demanding work,” he shares. “Often, you need to climb into the tank, which poses its own risk. The onboarding process, where you move from a small boat onto the ship, is also dangerous. You need to be fit and agile,” he says. Often, he is also faced with unexpected situations on board, and, away from his colleagues or superiors, has to make crucial decisions on his own.
Fan also observes that the sector as a whole is constantly evolving, with significant impact on his role. “More and more, we are seeing greater technological evolution within the sector, which changes the way we work.” And with the greater digitisation comes a new set of skills to learn. Currently, he shares, DNV GL surveyors have been sent to Poland to learn how to use drones in their work.
He plans to spend the next decade building up on his experience and knowledge in his role as a Surveyor, and he hopes to eventually transit to a managerial role.
“My long-term plans would ideally involve some form of business development,” he ponders. “Perhaps Marine Advisory, or Consultancy, would allow me to draw on my experiences as a Surveyor while I work on the betterment of vessels for the Sea Transport sector.”
The Marine Surveyor (Class) undertakes inspections of ships for the purpose of classification and may also carry out statutory ship surveys on statutory items on behalf of the Flag State. He/She has two roles - one as a representative of the classification society; and the other as an inspector on behalf of the country with which the ship is registered (the Flag State), and upon inspection makes recommendations to the relevant classification society and/or the flag state. He is expected to execute his duties with fidelity and maintain impartiality when dealing with all parties and be physically fit to work in confined spaces and from height while adhering to a tight schedule.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Conduct marine surveys (class) • Survey ships to ascertain condition of hull, machinery and equipment • Inspect condition of propellers, rudders and sea valves
• Examine underwater section of hull to ascertain conditions that indicate repairs are required
• Prepare reports on surveys conducted and recommend actions
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update clients on status of class surveys
• Identify and solicit prospective clients
• Maintain relationships with ship owners
JOB DESCRIPTION
Marine Surveyor (Class)
5251
Principal Marine Surveyor (Class)/Senior Marine Surveyor (Class)Marine Surveyor (Class)
The Principal Marine Surveyor (Class)/Senior Marine Surveyor (Class) oversees the conduct of classification surveys of ships, which may include new construction and ships in service. He/She ensures deficiencies have been rectified and analyses data obtained from surveys to formulate recommendations for classification. He possesses expert knowledge of a ship’s hull, machinery, materials, equipment and safety systems of ships, and should be physically fit to work in confined spaces and from height.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Conduct marine surveys (class) • Validate findings on the condition of ships’ hull, machinery and equipment
• Confirm rectification of identified deficiencies in ships
• Observe operating tests on components, machinery, equipment and cargo gear • Validate and approve reports
Manage business risks • Develop framework and processes to manage business risk in ship sales and purchases operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
• Review purchasing performance to identify shortcomings
Service client accounts • Develop and maintain the organisation’s portfolio of clients • Foster and deepen relationships with clients
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Service Orientation Advanced
Business Planning Level 3 Interpersonal Skills Advanced
Confined Space Work Level 1 Communication Advanced
Financial Analysis Level 3 Creative Thinking Advanced
Financial Management Level 3 Problem Solving Advanced
Hull Inspections Level 4
Innovation Level 3
Marine Incident and Accident Investigation Level 4
Marine Survey Reporting Level 4
Networking Level 3
Organisational Strategy and Policy Realisation Level 3
Resource Management Level 3
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 3
Ship Safety Management System Audit Level 4
Ship Propulsion Inspections Level 4
Work at Heights Level 1
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Service Orientation Advanced
Financial Analysis Level 4 Interpersonal Skills Advanced
Financial Management Level 4 Communication Advanced
Hull Inspections Level 5 Leadership Advanced
Innovation Level 4 Creative Thinking Advanced
Marine Incident and Accident Investigation Level 5
Marine Survey Reporting Level 5
Networking Level 4
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 4
Ship Propulsion Inspections Level 5
Ship Safety Management System Audit Level 5
Work at Heights Level 3
5453
3rd/4th/5th Engineer
“To me, patience, attention to details, and a keen interest to learn are the most important personal attributes… Interest to learn is crucial to growth as an engineer, and hands-on skills that can’t be taught in school.”
4th EngineerTan Hui Xian Pacific International Lines (Pte) Ltd
SEIZING EVERY OPPORTUNITY
Growing up, Tan Hui Xian loved physics, hands-on work and traveling, all of which led her to seek a career in the Sea Transport sector. Now a 4th Engineer taking care of the ship’s machinery, Hui Xian shares that she gets daily job satisfaction from seeing the various machinery run smoothly as a result of her care and attention.
“I have sailed 18 months as a 4th Engineer,” shares Hui Xian. “I carry out operations, inspections and maintenance of various machinery on a daily basis. My personal responsibilities cover the air compressor, purifier, pumps, fresh water generators, and more. I also assist senior engineers,” she adds.
The role involves a level of technical knowledge that needs to be constantly upgraded through on-the-jobtraining and skills upgrading. “I graduated with a
Diploma in Marine Engineering (DMR) and underwent cadetship for my Certificate of Competency (CoC) Class 5 Engine Oral Exam. In addition, I have taken various compulsory courses that are required for all seafarers. Maritime and Port Authority of Singapore (MPA) and my employer are currently helping to subsidise my CoC Class 1 and Class 2 certification course fees,” shares Hui Xian. The CoC endorsement in particular certify her as having an acceptable standard of skills or competence to perform required tasks on board ships, complying with the International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW).
“To me, patience, attention to detail, and a keen interest to learn are the important personal attributes. Most of the time, seafarers work completely independently out at sea without shore service to assist us, so we have to diligently inspect and maintain our machineries ourselves in order to prevent problems. Interest to learn is crucial to growth as an engineer, and hands-on skills that can’t be taught in school,” elaborates Hui Xian.
Looking back, Hui Xian shares that the positioning of Singapore as one of the top shipping hubs in the world was also a huge drawing sector. “Back when I first entered the sector in 2012, shipping was doing relatively well,” she reflects. At the same time, she adds that maritime and shipping are two sectors that have been core to Singapore’s development, and upcoming developments – such as the upcoming Tuas mega port mean more opportunities and challenges.
Armed with her work experience, and in the process of attaining her CoC Class 1 and Class 2 certification, Hui Xian is poised to build her career within the sector, ready to make the most of the potential opportunities that the sector is able to offer moving forward.
The 3rd/4th/5th Engineer acts as an Engine Watch Officer in a manned engine-room or as designated duty engineer in a periodically unmanned engine-room of ships powered by main propulsion machinery of 750 kW or more. He/She oversees the operation, maintenance and repairs of the engine-rooms and is responsible for the maintenance of the ship’s safety and emergency equipement. He is an organised person who is able to multi-task at times and is cognisant of the regulatory requirements of manning engine-rooms. The 3rd/4th/5th Engineer must pass a colour vision test and fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Control the operation of the ship and care for persons on board
• Ensure compliance with pollution- prevention requirements
• Prevent, control and fight fires on board
• Operate life-saving equipment and apply medical first aid on board ships
• Monitor compliance with legislative requirements
• Contribute to the safety and security of personnel and the ship
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Execute maintenance and repairs • Carry out fabrication and repair on board ships
• Maintain and repair shipboard machinery and equipment
Execute electrical, electronic and control engineering operations
• Operate main and auxiliary machinery and associated control systems
• Maintain and repair electrical and electronic equipment
Execute marine engineering operations • Maintain a safe engineering watch
• Operate fuel, lubrication, ballast and other pumping systems and associated control systems
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Electrical, Electronic and Control Engineering Level 3 Communication Intermediate
Fire Prevention and Fire Fighting Level 3 Decision Making Basic
Maintenance and Repair Level 3 Global Mindset Basic
Personal Survival Techniques Level 1 Interpersonal Skills Intermediate
Propulsion, Plant and Machinery Level 3 Managing Diversity Basic
Ship Medical Care Level 1
Ship Seaworthiness and Pollution Prevention Level 3
Ship Security Level 3
Survival Craft and Rescue Boats Level 1
5655
The Chief Engineer/2nd Engineer oversees the marine engineering department on the ship and is responsible for the maintenance and operation of all engineering equipment on board ships powered by main propulsion machinery of 3,000 kW propulsion power or more. He/She ensures that the engine-room is suitable for inspection by port authorities and maintains an inventory of fuel and spare parts. He is highly organised and is able to work under pressure and time constraints during an emergency. The Chief Engineer/2nd Engineer must pass a colour vision test and fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Control the operation of the ship and care for persons on board
• Control trim, stability and stress
• Monitor and control compliance with legislative requirements and measures to ensure safety of life at sea, security and protection of the marine environment
• Maintain safety and security of the ship, crew and passengers and the operational condition of life-saving, fire-fighting and other safety systems
• Develop emergency and damage control plans and handle emergency situations
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Manage maintenance and repairs • Manage safe and effective maintenance and repair procedures
• Detect and identify the cause of machinery malfunctions and correct faults
• Ensure safe working practices
Manage electrical, electronic and control engineering operations
• Manage operation of electrical and electronic equipment
• Manage troubleshooting and restoration of electrical and electronic control equipment to operating condition
Manage marine engineering operations • Manage the operation of propulsion plant and machinery
• Plan and schedule operations
• Manage the operation, surveillance, performance assessment and maintaining of safety of propulsion plant and auxiliary machinery
• Manage fuel, lubrication and ballast operations
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Electrical, Electronic and Control Engineering Level 4 Communication Advanced
Fire Prevention and Fire Fighting Level 4 Decision Making Intermediate
Maintenance and Repair Level 4 Global Mindset Intermediate
Personal Survival Techniques Level 1 Interpersonal Skills Intermediate
Propulsion, Plant and Machinery Level 4 Leadership Intermediate
Ship Medical Care Level 2
Ship Seaworthiness and Pollution Prevention Level 4
Ship Security Level 4
Survival Craft and Rescue Boats Level 2
Chief Engineer/2nd Engineer Chief Engineer/2nd Engineer
5857
Technical Superintendent/Senior Technical Superintendent
The Technical Superintendent/Senior Technical Superintendent oversees the safe, economic and efficient operation of ships assigned, and ensures ships are managed and operated in accordance with organisational policies, operating procedures and management systems. He/She analyses risks and ensures that all procedures are adhered to and comply with International Safety Management (ISM) Code and classification rules. He is well organised, is able to work in a team and may occasionally be required to sail on-board ships.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee ship compliance to regulatory requirements and legislation
• Ensure ships comply with International Maritime Organisation (IMO), Flag State and Port State rules and regulations
• Ensure ships maintain class at all times
• Ensure timely execution of surveys and certificates renewals and placement of documents on board ships
Oversee crew management matters • Brief crew on organisational policies, documentation and procedures
• Conduct appraisals of crew members
• Ensure team members are trained, coached and mentored as required
Manage maintenance of ships to ensure seaworthiness
• Coordinate with service engineers and contractors for ship repairs and maintenance issues • Consult with manufacturers for specialist advice and guidance in complex ship repairs and maintenance issues
• Ensure ships’ condition and maintenance standards adhere to organisation procedures • Prepare specifications and evaluate tenders
• Monitor ship defects list and ensure follow-up is carried out to address defects
• Analyse nature and causes of serious breakdowns and damages
Manage ship budget and expenditure • Monitor operating costs and submit quarterly budget follow-up reports
• Submit reports on budget, monthly key performance indicators and targets
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
• Ensure ships maintain adequate supply of critical and spare parts
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data to identify gaps and propose corrective measures
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Service client accounts • Update clients on ship status
• Maintain relationships with ship owners
• Analyse market data to identify business opportunities
JOB DESCRIPTION
“...Especially in the areas of environment, safety and security. This means we have to constantly keep up to date with vessel compliance standards...”
Technical SuperintendentWang Xin JunCMA CGM International Shipping Company
COMBINING EXPERIENCE AND TECHNOLOGYTO CHART NEW DIRECTIONS
With 16 years of seafaring experience under his belt, including five years as a Chief Engineer in APL, a world-leading ocean carrier under the CMA CGM Group, Wang Xin Jun brings his broad knowledge and experience of ship engineering and operations to his current role as a Technical Superintendent for the past three years.
Responsible for managing the technical operations of APL vessels, Xin Jun ensures that the vessels operate safely, securely and efficiently in compliance with company procedures and the International Safety Management (ISM) Code.
This includes overseeing daily vessel operations, from maintenance and repair, budgeting, survey schedules to docking and going on board vessels to inspect and assess their conditions, performances and to interact with seafaring crews.
“To be successful in this role, you need an extensive expertise of the overall ship systems, as well as the shipping industry’s regulatory standards and compliance requirements,” shares Xin Jun. It is also a role that goes hand-in-hand with good leadership and management skills, as well as the ability to stay focused and collected at all times.
“A positive work attitude and collected mindset certainly help on the job, especially when I am coordinating with the seafaring crew and various stakeholders to resolve incidents or technical issues on board the vessel. Quite literally, seafarers see us as “the calm amidst the storm” as we are their first point of contact when they experience issues while out in open sea,” shares Xin Jun.
Technical skills and know-how aside, the veteran’s vast experience in the sector has also honed a keen insight for trends and changes in the sector, which he applies to his every day decisions for the overall betterment of the Group.
Aside from performance goals and better management strategies, he also observed a continuous shift towards greener practices – something he hopes will impact not only the environment, but also the sector in a positive way moving forward.
“Global shipping regulations have also become stricter over the years, especially in the areas of environment, safety and security. This means we have to constantly keep up to date with vessel compliance standards pertaining to carbon emission controls and ballast water among others,” says Xin Jun.
The Skills Framework provides guidance on emerging skills and key tasks that will help individuals and employers acquire such skills. Looking ahead, Xin Jun believes that technology will be the one thing that will steer the sector in a new direction.
6059
Technical ManagerTechnical Superintendent/Senior Technical Superintendent
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Service Orientation Advanced
Business Continuity Management Level 4 Interpersonal Skills Advanced
Business Planning Level 4 Communication Intermediate
Cash Flow Reporting Level 3 Creative Thinking Intermediate
Crisis Communication Level 4 Problem Solving Advanced
Crisis Management Level 4
Dry Dock Project Management Level 4
Employee Relations Level 3
Financial Analysis Level 3
Financial Management Level 3
Fleet Procurement Level 4
Innovation Level 4
Learning and Development Level 3
Manpower Planning Level 3
Market Research Level 3
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Resource Management Level 3
Risk Compliance and Management Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
Ship Compliance Management Level 4
Ship Cyber Security Level 4
Ship Maintenance and Repair (Dock) Level 4
Ship Repair Management Level 4
The Technical Manager has the ultimate responsibility and accountability for the safe, efficient and cost-effective performance of ships assigned. He/She advises on the ship’s maintenance to ensure its seaworthiness and compliance to regulatory and organisation risk management procedures and requirements. He possesses good analytical, problem-solving, time management, project management and decision-making skills.
CRITICAL WORK FUNCTIONS KEY TASKS
CRITICAL WORK FUNCTIONS AND KEY TASKS
Oversee ship compliance to regulatory requirements and legislation
• Implement strategies to maintain and monitor certification of ships
• Monitor results of vetting inspections
• Ensure follow-up on findings from vetting inspections
• Monitor reports to ensure ships meet requirements and possess the relevant documentation
• Evaluate effectiveness of systems and strategies to monitor compliance
Oversee crew management matters • Endorse crew assigned to ships
• Develop and implement in-house training roadmap
• Conduct interviews and make recommendations on new hires
• Set goals, expectations and coach crew in line with organisation’s competence and performance management objectives
Manage maintenance of ships to ensure seaworthiness
• Oversee execution of repairs and dry docking activities and yard supervision
• Check status of pending defects, inspection findings and audit findings
• Prepare ship condition reports for management
• Ensure dry dockings are effectively prepared and executed
Manage ship budget and expenditure • Analyse budget and expenditure reports
• Formulate budgets for ships and oversee costs
Manage business risks • Develop framework and processes to manage business risk
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
• Maintain relationships with clients
JOB DESCRIPTION
6261
Beaturit lantin noneTechnical Manager
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Leadership Advanced
Business Continuity Managmeent Level 4 Interpersonal Skills Advanced
Business Planning Level 5 Communication Advanced
Cash Flow Reporting Level 4 Creative Thinking Advanced
Crew Management Level 5 Problem Solving Advanced
Dry Dock Project Management Level 5
Employee Relations Level 4
Financial Analysis Level 4
Financial Management Level 4
Fleet Procurement Level 5
Innovation Level 5
Learning and Development Level 4
Manpower Planning Level 4
Market Research Level 4
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Response and Response Planning Level 5
Service Excellence Level 4
Ship Compliance Management Level 5
Ship Cyber Security Level 5
Ship Energy Efficiency Level 4
Ship Maintenance and Repair (Dock) Level 5
Ship Repair Management Level 5
“Individual traits, such as the ability to think rationally under stress, as well as the ability to be assertive, will go a long way towards determining the overall success...“
3rd MateBaby Tan Shi Ni Pacific International Lines (Pte) Ltd
KEEPING UP WITH THE TRENDS
Baby Tan Shi Ni is a 3rd Mate with Pacific International Lines, a privately incorporated shipping company in Singapore ranked 15th amongst the top containership operators in the world.
Relatively new to the sector, Baby has sailed 12 months as a Deck Officer with the company, a role that she explains helps ensure safe operation of the vessel. Her day-to-day responsibilities range from navigating the vessel safely while at sea and during cargo operations while in port, to ensuring that life-saving and fire-fighting appliances are well maintained. These duties, she shares, require key skills and attributes in addition to specific technical knowledge and training.
Baby’s pursuit of these skills and training took on several paths. She attended numerous courses before obtaining her Certificate of Competency (CoC) Class 3 for Deck Officer – these included the Global Maritime
Distress and Safety System (GMDSS) course, which certifies her as a Radio Operator. In addition, she has since obtained a CoC Class 2, with the help of the SkillsFuture Study Award.
However, she shares that being effective in her role requires more than just technical skills and training. “One of the key skills while navigating a ship is situational awareness. We have to maintain a proper lookout at all times to be aware of our surroundings, in order to make the best decision in changing conditions.”
Mastering these traits, and using them to complement her technical expertise, help her ensure that her job is well done – something that gives her pride when adhoc inspections, such as port state control result in a ‘nil’ deficiency status. This means that everything is done according to protocol. “To have nil deficiency for whatever I am in charge of gives me a great sense of satisfaction,” she beams.
Although her journey in the Sea Transport sector is just beginning, Baby has already identified several trends that ripple through the sector. “One of the changes that I have observed since I have started sailing would be the improvement of welfare for seafarers. The Maritime Labour Convention (MLC) was implemented in 2013 and it sets out the seafarers’ rights to decent conditions of work. For example, under the MLC, each seafarer is required to get a certain amount of rest in a certain period,” she elaborates. The implications of this are evident especially for someone in her role – as they would be better equipped to handle the stress of ensuring the vessel’s safety.
“Individual traits, such as the ability to think rationally under stress, as well as the ability to be assertive, will go a long way towards determining the overall success and career progression of a Deck Officer,” shares Baby.
6463
2nd/3rd/4th Mate2nd/3rd/4th Mate
The 2nd/3rd/4th Mate is responsible for maintaining the bridge navigational and communications equipment and safety equipment related to saving lives and fighting fires on board. He/She reports to the Captain and is primarily responsible for safe route planning, maintaining charts and publications. He also assists in emergencies by responding to search and rescue operations, while exercising sound judgment during emergencies and crises. The 2nd/3rd/4th Mate must pass a colour vision test and must fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Execute ship navigations • Plan and conduct a passage and determine position
• Maintain a safe navigational watch
• Maintain safety of navigation using radar, Automatic Radar Plotting Aid (ARPA) and Electronic Chart Display and Information System (ECDIS)
• Use International Maritime Organisation (IMO) Standard Maritime Communication Phrases
• Transmit and receive information by visual signalling
• Use of ECDIS to maintain the safety of navigation
• Manoeuvre the ship
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Respond to search andrescue operations
• Respond to a distress signal at sea
• Respond to emergencies
Execute cargo handling and stowage operations
• Monitor the loading, stowage, securing and care during the voyage and unloading of cargoes
• Inspect and report defects and damage to cargo spaces, hatch covers and ballast tanks
Execute ship operations • Ensure compliance with pollution- prevention requirements
• Maintain seaworthiness of the ship
• Apply medical first aid on board ship
• Supervise the crew and encourage teamwork amongst the crew
• Prevent, control and fight fires on board
• Operate life-saving equipment and apply medical first aid on board ships
• Monitor compliance with legislative requirements
• Contribute to the safety of personnel and the ship
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Cargo Handling and Stowage Level 3 Communication Intermediate
Fire Prevention and Fire Fighting Level 3 Decision Making Basic
Navigation and Position Determination Level 3 Global Mindset Basic
Navigation Watch Level 3 Interpersonal Skills Intermediate
Personal Survival Techniques Level 1 Managing Diversity Basic
Search and Rescue Operations Level 3
Ship Medical Care Level 1
Ship Security Level 3
Survival Craft and Rescue Boats Level 1
6665
Ship Captain/Chief MateShip Captain/Chief Mate
The Ship Captain/Chief Mate has overall command and control of the ship’s crew, navigation, manoeuvring, cargo handling and stowage, communications and safe handling of the ship while ensuring compliance with the local and international laws, as well as the port state and flag state policies. He/She must adhere to the budget assigned for the voyage, and is responsible for delivering the cargo safely. He oversees search and rescue operations, and is an organised person with a strong eye for detail. The Ship Captain/Chief Mate must pass a colour vision test and fulfil the requirements stipulated in the Standards of Training, Certification and Watchkeeping for Seafarers (STCW) issued by the International Maritime Organisation (IMO).
JOB DESCRIPTION
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Manage navigation of ship • Plan a voyage and conduct navigation
• Determine position and accuracy of resultant position fix by any means
• Determine and allow for compass errors
• Establish watch-keeping arrangements and procedures
• Manage safe navigation through the use of information from navigation equipment and systems to assist command decision-making
• Maintain the safety of navigation through the use of Electronic Chart Display and Information System (ECDIS) and associated navigational system to assist command decision-making
• Maintain communications with relevant coastal states as per navigational passage
• Forecast weather and oceanographic conditions
• Manoeuvre and handle a ship in all conditions
• Operate remote controls of propulsion plant and engineering systems and services
In accordance with:
Standards of Training, Certification and Watchkeeping for Seafarers (STCW)
Manage search and rescue operations and navigational emergencies
• Coordinate search and rescue operations
• Respond to navigational emergencies
Manage cargo handling and stowage • Plan and ensure safe loading, stowage, securing and care during the voyage and unloading of cargoes
• Assess reported defects and damage to cargo spaces, hatch covers and ballast tanks and take appropriate action
• Manage carriage of dangerous goods
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Cargo Handling and Stowage Level 4 Communication Advanced
Fire Prevention and Fire Fighting Level 4 Decision Making Intermediate
Navigation and Position Determination Level 4 Global Mindset Intermediate
Navigation Watch Level 4 Interpersonal Skills Intermediate
Personal Survival Techniques Level 1 Leadership Intermediate
Search and Rescue Operations Level 4
Ship Medical Care Level 2
Ship Security Level 4
Survival Craft and Rescue Boats Level 2
CRITICAL WORK FUNCTIONS, KEY TASKS AND PERFORMANCE EXPECTATIONS
CRITICAL WORK FUNCTIONS KEY TASKS PERFORMANCEEXPECTATIONS
Control the operation of the ship and care for persons on board
• Control trim, stability and stress
• Monitor and control compliance with legislative requirements and measures to ensure safety of life at sea, security and protection of the marine environment
• Maintain safety and security of the ship, crew and passengers and the operational condition of life-saving, fire-fighting and other safety systems
• Lead and manage the ship’s crew
• Organise and manage the provisions of medical care on board
• Develop emergency and damage control plans and handle emergency situations
6867
Marine Superintendent/Senior Marine Superintendent
The Marine Superintendent/Senior Marine Superintendent ensures the safe operation of ships and compliance to the statutory requirements of the International Safety Management (ISM) Code and International Ship and Port Facility Security (ISPS) Code. He/She assists in the implementation and upkeep of the Safety Management System, analyses risks and ensures compliance to the organisation’s risk management framework. He provides guidance to the Master on board for nautical matters and also conducts incident investigation on board the ship, while promoting a culture of continuous improvement.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee ship compliance to regulatory requirements and legislation
• Ensure ships maintain class at all times
• Ensure timely execution of surveys and certificates renewals and placement of documents on board ships
• Ensure ships comply with International Maritime Organisation (IMO), Flag State and Port State rules and regulations
• Ensure compliance to International Safety Management (ISM) code, International Ship and Port Facility Security Code (ISPS), Maritime Labour Convention (MLC) and International Standards Organisation (ISO) compliance to minimise Non Conformity Notes (NCN)
Oversee crew management matters • Brief crew on organisational policies, documentation and procedures
• Conduct appraisals of crew members
• Ensure team members are trained, coached and mentored as required
Manage maintenance of ships to ensure seaworthiness
• Maintain Safety Management System (SMS) updates to ensure quality, accuracy, and efficient procedures
• Manage Planned Maintenance System (PMS), repairs and maintenance activities
Manage ship budget and expenditure • Monitor operating costs and submit quarterly budget follow-up reports
• Submit reports on budget, monthly key performance indicators and targets
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
• Ensure ships maintain adequate supply of critical and spare parts
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data to identify gaps and propose corrective measures
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Service client accounts • Update clients on ship status
• Maintain relationships with ship owners
• Analyse market data to identify business opportunities
JOB DESCRIPTION
“...The sector constantly challenges him, ensuring that he never stops learning and adapting along the way... The Skills Framework helps guide him in acquiring new skills to adapt to the challenge.”
Marine SuperintendentWu Yong Sheng PACC Ship Managers Pte Ltd
EXPANDED OPPORTUNITIES BECAUSE OF LEARNING
A Marine Superintendent, Wu Yongsheng – otherwise known as Captain Wu to his colleagues – is in charge of implementing, monitoring, maintaining, and reviewing his organisation’s policies, procedures and processes related to shipboard health, safety, security, quality, environmental pollution control and energy management systems, in compliance with international and national regulatory requirements.
It is indeed a comprehensive list of responsibilities. Holding a Class 1 Master Certificate issued by the Maritime and Port Authority of Singapore (MPA), Captain Wu certainly has the required endorsement to handle it all. Yet, the 46-year old readily admits that the sector constantly challenges him, ensuring that he never stops learning and adapting along the way.
Over the course of his 15 years at sea, he progressed up the ranks to sail as a Master – an impressive career progression for the diploma holder from Singapore
Polytechnic. In the span of his career, he constantly underwent upgrading courses and certification that allowed him to expand his scope and breadth, which in turn opened up greater opportunities for career progression.
As a result of his constant journey of upgrading and advancement, he found himself climbing to the top rank – a position that enabled him to gain firsthand experience in managing all aspects of the vessel as a Master. It was this journey that greatly contributed to his ability to perform his present role well. “Navigational skills, shipboard management skills, seamanship, pollution prevention board, environmental protection and so on – all of these really help me now,” shares Captain Wu.
The wealth of experience and knowledge he brings with him ashore also demonstrates the potential for career shifts from sea to land, and he encourages others to consider constant upgrading and perseverance within their careers in order to achieve success within the sector. One way, he says, is to take advantage of grants and sponsored training or study programmes to further upgrade one’s skills, like the SkillsFuture Study Awards, which provides financial support to both seafarers as well as those working ashore.
Looking forward, Captain Wu shares that he has plans to continue building on his future career with academic pursuits to bolster his experience, citing the need to adapt and grow to better fit the current economic climate. The Skills Framework helps guide him in acquiring new skills to adapt to the challenge.
Although he is focusing on a bright future on land, the memories and relationships forged at sea continue to live on. “I am very proud to have sailed on board a ship as a Master,” he says. “I continue to keep in touch with my ship and crew on board the vessel and I take great pleasure in assisting them on any matter, be it work or personal.” After all, he says, the time spent at sea has left an indelible, personal mark.
7069
Marine ManagerMarine Superintendent/Senior Marine Superintendent
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Service Orientation Advanced
Business Continuity Management Level 4 Interpersonal Skills Advanced
Business Planning Level 4 Communication Intermediate
Cash Flow Reporting Level 3 Creative Thinking Intermediate
Crew Management Level 4 Problem Solving Advanced
Crisis Communication Level 4
Crisis Management Level 4
Employee Relations Level 3
Financial Analysis Level 3
Financial Management Level 4
Fleet Procurement Level 3
Innovation Level 4
Learning and Development Level 3
Manpower Planning Level 3
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Resource Management Level 3
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
Ship Cyber Security Level 4
Ship Maintenance and Repair (Dock) Level 4
Ship Repair Management Level 4
Ship Safety Management System Audit Level 4
The Marine Manager provides marine-related input and advice, coordinates ships managed by the organisation and liaises with others to achieve annual key performance indicators. He/She develops a framework to manage risk in the organisation and oversees the implementation of workflow improvements. He manages and motivates a team of Marine Superintendents/Senior Marine Superintendents and is a self-starter in the improvement of marine operations and management of the organisation’s ships.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee ship compliance to regulatory requirements and legislation
• Coordinate safe and efficient operation of the ships in accordance with standards of international ship management, relevant legislation and quality standards
• Evaluate effectiveness of systems and strategies to monitor compliance
• Monitor reports to ensure ships meet requirements and possess the relevant documentation
• Evaluate emergency crisis management plans
• Ensure adherence to organisational Operations, Technical and Health, Safety, Quality and Environment (HSQE) policies and practices
Oversee crew management matters • Endorse crew assigned to ships
• Develop and implement in-house training roadmap
• Conduct interviews and make recommendations on new hires
• Set goals, expectations and coach crew in line with organisation’s competence and performance management objectives
Manage maintenance of ships to ensure seaworthiness
• Establish the Planned Maintenance System (PMS) for the business
• Oversee ship inspections, audits and dry dockings
Manage ship budget and expenditure • Analyse budget and expenditure reports
• Formulate budgets for ships and oversee costs
Manage business risks • Develop framework and processes to manage business risk
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency
• Drive a culture of innovation and efficiency to ensure processes are productive • Monitor the effectiveness of workflow improvements
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
• Maintain relationships with clients
JOB DESCRIPTION
7271
Marine Manager
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Service Orientation Advanced
Business Continuity Management Level 5 Interpersonal Skills Advanced
Business Planning Level 4 Communication Advanced
Cash Flow Reporting Level 4 Leadership Intermediate
Crew Management Level 5 Creative Thinking Advanced
Crisis Communication Level 5
Crisis Management Level 5
Employee Relations Level 4
Financial Analysis Level 4
Financial Management Level 5
Fleet Procurement Level 4
Innovation Level 5
Learning and Development Level 4
Manpower Planning Level 4
Market Research Level 4
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 4
Ship Cyber-Security Level 5
Ship Energy Efficiency Level 4
Ship Maintenance and Repair (Dock) Level 5
Ship Repair Management Level 5
Ship Safety Management System Audit Level 5
“At my current stage, I only seek to learn – I will see where the tide takes me… the Skills Framework will be a useful guide on skills that can be acquired to continue my learning journey.”
Ship OperatorEunice LimK Line (Singapore) Pte Ltd
THE PURSUIT OF LEARNING
At just 24, Eunice is a relatively young newcomer to the Sea Transport sector, working as Ship Operator for K Line Pte Ltd Tanker Division. She holds a large amount of responsibility, as she works to ensure smooth operations of vessels round the clock.
Managing Aframax tankers trading in the North area (i.e. North China en route to Japan), Eunice is responsible for sending out important directions for the tankers once voyages are confirmed.
In addition, she also takes on several other responsibilities, including post-fixture matters such as providing freight, demurrage, and other claims to the Charterers. “As we are a small team, I also assist to cover chartering duties whenever necessary,” says Eunice. It may sound like an overwhelming scope for a fresh graduate, but Eunice is well equipped to take on the role and excited about building her career in the sector.
Upon completion of her diploma, Eunice sought a degree certification, graduating from Plymouth University witha BSc in Maritime Business with Logistics (First Class).Currently, she is pursuing a Master’s in Maritime Studies at Nanyang Technological University with the help of the SkillsFuture Study Awards.
Eunice’s work experience gave her the opportunity to put the concepts taught in the classroom into action in real-world scenarios. “I returned to Singapore in July 2014 upon graduation from Plymouth University. I joined K Line in August 2014, where I worked in the Regional Containers Control Centre for one year and four months,” she shares.
A year later, having built up a set of key operational skills, she joined the tanker department as an operator, where she was given the opportunity to attend to a dry dock of a vessel in China. The experience paid off. “Even though I did not know much of the technical terms of the vessel, I managed to learn basic knowledge of loading and discharging operations through this experience,” she recalls.
The experience has been rewarding so far, and she is eager to uncover what the future holds. “I guess the most enjoyable thing would be the satisfaction from fixing a deal or solving a problem, since matters are constantly changing, the Skills Framework will be a useful guide on skills that can be acquired to continue my learning journey” she says.
“At my current stage, I only seek to learn – I will see where the tide takes me. I have met many wonderful people along the way, such as my mentor (a Captain) during my internship days, my professor in the UK and many more successful and passionate people. I guess it is this passion that motivates not just me, but everyone else in the Sea Transport sector, to keep going” shares Eunice.
7473
Operations ManagerShip Operator
The Ship Operator acts as the primary communications link with the ship’s crew and is accountable for the monitoring of ship movements and cargo transfer operations. He/She assists with the planning of cargo intakes, liaises with regulatory bodies, maintains customer contact, and responds to problems that may arise in the course of executing shipping operations. He has excellent communication skills and is able to juggle the demands of multiple parties at any one time.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee shipping operations • Prepare ship position updates
• Ensure the ship voyage is performed efficiently and that costs are kept to a minimum
• Arrange and manage advance payments from charterers and final settlements when the voyage is complete
• Coordinate the day-to-day operational activities and liaise with external parties to ensure efficient commercial operations
• Coordinate shipping requirements under Contracts of Affreightment
• Assist with commercial analysis, preparation of organisation operational and annual reports and lay time and off-hire statements on completion of each voyage
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update clients on ship activities, personnel, refinery and fleet changes
• Update customer databases
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Communication Advanced
Business Data Analysis Level 3 Decision Making Advanced
Cargo Loading and Unloading Level 3 Teamwork Advanced
Cash Flow Reporting Level 3 Problem Solving Advanced
Documentation and Administration Level 2 Resource Management Advanced
Financial Analysis Level 3
Financial Management Level 3
Innovation Level 3
Networking Level 3
Ship Operations Level 3
The Operations Manager provides advice to ships and management on cargo requirements, tank cleaning, stability and stress and maintains all statutory requirements for the ships. He/She analyses operational data to help improve inefficiencies and to predict operational problems and develops action plans for resource utilisation. He is a good communicator, has strong problem-solving and analytical skills and may be required to work irregular hours.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee shipping operations • Coordinate day-to-day ship operational activities under supervision
• Coordinate ship movement and fleet operational activities in port and at sea • Monitor ship schedules
• Support Health, Safety, Security, Environment and Quality (HSSEQ) department in ensuring ship operations are in compliance with internal company procedures
• Minimise costs of ships’ voyage
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
• Maintain relationships with clients
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
JOB DESCRIPTION
7675
Operations Manager
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Communication Advanced
Crisis Communication Level 4 Interpersonal Skills Advanced
Crisis Management Level 4 Decision Making Advanced
Business Data Analysis Level 4 Problem Solving Intermediate
Business Planning Level 4 Sense Making Intermediate
Cash Flow Reporting Level 4
Cargo Loading and Unloading Level 4
Documentation and Administration Level 3
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Resource Management Level 3
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
Ship Operations Level 4
The Senior Operations Manager oversees ship operations, as well as the safe and efficient operations of ships while ensuring operational costs are kept to a minimum and compliance to regulatory requirements. He/She develops departmental plans, oversees risk management for the business and manages resources. He establishes systems and practices to encourage workflow improvements to enhance the business unit’s productivity, and is able to work independently.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee shipping operations • Manage a team handling ship operations
• Liaise with key stakeholders on industry requirements and regulations
• Develop standard operating procedures for shipping operations
• Set key performance indicators for team and business unit
• Monitor and manage shipping operations business performance to optimise revenue for the business
• Support Health, Safety, Security, Environment and Quality (HSSEQ) department in ensuring ship operations are compliant with industry regulations
Manage business risks • Develop framework and processes to manage business risk in shipping operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Service client accounts • Develop and maintain the organisation’s portfolio of clients
• Foster and deepen relationships with clients
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
JOB DESCRIPTION
Senior Operations Manager
7877
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Communication Advanced
Business Continuity Management Level 5 Interpersonal Skills Advanced
Business Data Analysis Level 5 Resource Management Advanced
Business Planning Level 5 Developing People Advanced
Crisis Communication Level 5 Leadership Advanced
Crisis Management Level 5
Financial Analysis Level 5
Financial Management Level 5
Innovation Level 5
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 5
Ship Operations Level 5
Service Excellence Level 5
Ship Operations Level 5
“... a career in the sector requires fast reflexes and a general knowledge of personal safety and emergency techniques. As such, the Skills Framework will be a useful guide on the skills and competencies to acquire in order to better oneself.”
Ship Agent (Operations)Mervin Yeo Tze KangMeridian Port Agencies Pte Ltd
FORWARD THINKING AS A KEY TRAIT TOWARDS SUCCESS
Handling operations at Meridian Port Agencies, Mervin Yeo is the main contact point between customers and vessels. His daily responsibilities include organising and coordinating vessel requirements, and ensuring each vessel’s compliance with port formalities as part of port agency services.
“I have been in this role for 11 years,” shares Mervin. “I picked this sector and this role in particular because it was one of the key growing sectors in the world, offering a challenging, non-routine work environment.
“My job scope includes rendering specific port services to vessels. We are the designated party responsible for
the general interests of vessels that call into Singapore on behalf of our principals (mainly consisting ship owners, managers, and charterers).
Acting as the local representative for our principal, we provide local knowledge and expertise to ensure our principal’s instructions are carried out smoothly,” explains Mervin.
He shares that his greatest source of satisfaction is derived from being able to assist vessels to resolve problems, thereby minimising their stay in the ports and saving time and costs. He also enjoys the flexible working hours.
“Due to our flexible working hours, it is important to balance time spent in the office for paper work, attendance on board the vessels, and the rest of the tasks to be completed,” he explains.
“You also need to be dedicated. As we are dealing with the principal from different parts of the world we have to be able to reply to their urgent enquiries 24/7,” adds Mervin.
Having worked for over a decade in the sector, he has cultivated the necessary habits to suit the environment. However, he shares that a career in the sector requires fast reflexes and a general knowledge of personal safety and emergency techniques. As such, the Skills Framework will be a useful guide on the skills and competencies to acquire in order to better oneself.
At the end of the day, he believes that issues can be readily taken care of simply by thinking ahead to analyse problems that may arise. “In doing so, you will be able to ensure that everything goes smoothly – which is what it takes to succeed in Operations,” he says.
Senior Operations Manager
8079
Boarding Officer/Ship Agent (Operations)
The Shipping Clerk (Documentation) coordinates operational activities at the port, while ensuring compliance with customs and immigration procedures, port and flag state regulations. He/She liaises with location agencies and conducts negotiations with a view to addressing differences and resolving straightforward issues. He is detailed oriented and is expected to provide high levels of customer service to key stakeholders.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Coordinate port calling activities • Monitor ship arrivals and departures
• Liaise with regulatory authorities on cargo documentation clearance
Manage cargo operations and documentation • Handle cargo documentations, invoices and inwards shipments
• Verify records on incoming and outgoing shipments
• Update and maintain shipment records
• Handle customs clearance procedures related to cargo documentation
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update databases on ship arrivals, ship departures and cargo documentation
• Update clients on ship activities and status of cargo clearance
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Cargo Loading and Unloading Level 2 Service Orientation Basic
Documentation and Administration Level 2 Problem Solving Basic
Innovation Level 3 Sense Making Basic
Port Call Planning Level 2 Communication Basic
Service Excellence Level 2 Interpersonal Skills Basic
The Boarding Officer/Ship Agent (Operations) is the first point of contact for ships arriving at the port and processes all formalities and declarations to ensure smooth entry and departure of ships assigned, while ensuring compliance to regulatory requirements. He/She proposes workflow improvements enhance efficiency and is an organised person who is able to juggle the demands of paperwork and on-site work.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Coordinate port calling activities • Solve problems arising from ship arrivals and departures
• Monitor ship arrivals and departures
• Prepare quotations and proforma disbursements as required by clients, ship-owners and shipping lines
• Supervise and guide Shipping Clerks (Documentation)
Manage cargo operations and documentation • Handle cargo documentation, invoices and inwards shipments
• Attend at sites to monitor cargo loading and unloading operations
• Liaise with local agencies on daily work matters
• Ensure compliance to statutory formalities and factual declarations
• Ensure key performance indicators are met
• Process all formalities and declarations in a timely manner to ensure smooth entry departure of ships assigned
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
Service client accounts • Liaise with clients on status of cargo clearance
• Update clients on ship activities and status of port clearance
Grow ship agency business • Identify and solicit prospective clients
• Identify clients’ needs and expectations
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Business Planning Level 3 Service Orientation Intermediate
Cargo Loading and Unloading Level 3 Sense Making Intermediate
Claims Processing Level 3 Teamwork Basic
Documentation and Administration Level 3 Problem Solving Intermediate
Innovation Level 3 Communication Basic
Networking Level 3
Port Call Planning Level 3
Proposal Writing Level 3
Resource Management Level 3
Service Excellence Level 3
Shipping Clerk (Documentation)
8281
Ship Agency ManagerShip Agency Manager
The Ship Agency Manager liaises with port officials and terminal operators to plan husbandry works and/or cargo operations, and is responsible for the ship’s interest when the ship is in port. He/She has a sound knowledge of customs and immigration procedures, and port and flag state regulations, and is able to anticipate potential disruptions to work plans. He oversees a team and possesses strong interpersonal skills to establish strong relationships with the industry.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Coordinate port calling activities • Plan where ships are to berth to facilitate cargo loading or discharge
• Coordinate with port authority, terminal operators and statutory boards via the online platforms to ensure all regulatory requirements are complied with for ships calling into port
Manage cargo operations and documentation
• Manage issues arising from cargo operations and customs clearance
• Keep abreast of updates in regulatory requirements relating to cargo clearance and documentation
• Oversee resolution of issues arising from cargo operations and documentation
• Analyse reports on ship agency activities
• Monitor the targets achieved against key performance indicators
• Develop business unit plans
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
Grow ship agency business • Analyse market data to identify business opportunities
• Evaluate recommendations for potential business opportunities
• Analyse risks of potential business opportunities
Service client accounts • Oversee billings to and voyage accounts of clients, ship owners and shipping lines
• Liaise with freight forwarders, hauliers, ship-owners, shipping lines/ agents and customers
• Develop close working relationships with the Port regulator, Port Health, Singapore Customs and Immigration Authorities
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Leadership Advanced
Business Planning Level 4 Problem Solving Advanced
Cargo Loading and Unloading Level 4 Creative Thinking Intermediate
Cash Flow Reporting Level 4 Service Orientation Advanced
Claims Processing Level 4 Developing People Advanced
Documentation and Administration Level 4
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Port Call Planning Level 4
Resource Management Level 4
Risk Compliance and Governance Level 4
Risk Control and Respond Planning Level 4
Service Excellence Level 4
8483
Post Fixture Executive
“In order to succeed, you need to be able and willing to adapt to changes... With the Skills Framework in place, I can now make informed choices on my career development and skills upgrading.”
Post Fixture ExecutiveVivien HuangIMC Industrial Group
THE IMPORTANCE OF LIFELONG LEARNING
It took Vivien Huang a couple of rotations before she found her calling at her current role as a Post Fixture Executive.
“I have been working in a different department every two years,” she shares, outlining her experience within the sector. “I’ve done Sales, Transhipment, Customer Service, Operations, and now, Post Fixture. The opportunity to try different things really helped me figure out what I enjoy the most. I’ve been in the Post Fixture department for close to six years.”
Her duties include performing laytime calculations, handling disputes, negotiating claims, ensuring that fixtures are concluded according to the proper interpretation of charter party clauses and shipping terms and practices.
“You could describe my role as something similar to Credit Management – we react fast to changing situations and look for ways to persist in collecting what is owed to us by charterers/owners,” explains Vivien.
One of her proudest moments was being able to claim back all outstanding money owed by charterers/owners. “The role is challenging,” says Vivien. “In order to succeed, you need to be able and willing to adapt to changes.”
Her past experience, she says, has also contributed to her success in her current role. “Each department is completely different. For example, in Customer Service I was mainly facilitating container bookings and processing. During my stint with Marketing, I assisted the Sales Managers by providing them with updated information to help them with their work.
All of the skills and attributes involved – such as the attention to detail, communication, and swift reaction – contribute to my current role. I think that you need to be adaptable and have a willingness to learn, if you want to explore the opportunities available in this sector,” shares Vivien.
“With the Skills Framework in place, I can now make informed choices on my career development and skills upgrading,” she adds.
Similarly, she is a strong supporter of constant learning and upgrading, especially due to the fast-paced nature of the sector.
“It could be technology advancements, or even the threat of piracy. For instance, while working in a container line, one of our vessels was hijacked by pirates. Such events are unexpected, yet we need to be ready to react swiftly. That’s how continuous learning makes a difference,” she says.
She is also encouraging of more newcomers to the “other side” of the Sea Transport sector – the desk-bound roles away from the sea and ports. “The sector needs capable people to perform certain key roles, such as managing the finances and budgets for vessels, liaising with customers, and so on. We are equally important.”
The Post Fixture Executive monitors a ship schedule and its status before arrival at the ports, the delivery and re-delivery notices for ships and arranges for hire payments. He/She ensures timely payment of receivables and oversees the processing of brokering commissions to brokers. He has strong organisational skills and possesses strong analytical and numerical skills, complemented with good communication skills.
CRITICAL WORK FUNCTIONS KEY TASKS
CRITICAL WORK FUNCTIONS AND KEY TASKS
Manage post fixture operations • Monitor ship schedules before arrival and discharge at port
• Serve the relevant delivery and re-delivery notices for ships
• Prepare reports on post-fixture activities
• Issue hire/freight invoices to charterers and follow up on timely receipt of payments
• Liaise with clients on resolution processes for post-fixture issues
Oversee claims, billings and invoice processing
• Perform processing and invoicing of hire payments, including bunker calculations, deductions and off-hire time and bunkers and other deductions
• Assist in negotiation of laytime disputes
• Process brokering commission to brokers
• Handle laytime calculations
Service client accounts • Update clients on ship activities
• Update customer databases
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Creative Thinking Intermediate
Business Data Analysis Level 3 Problem Solving Intermediate
Business Negotiation Level 3 Sense Making Intermediate
Cash Flow Reporting Level 3 Transdisciplinary Thinking Intermediate
Claims Processing Level 3 Communication Intermediate
Credit Risk Management Level 3
Financial Analysis Level 3
Financial Management Level 3
Innovation Level 3
Service Excellence Level 3
8685
Post Fixture ManagerPost Fixture Manager
The Post Fixture Manager monitors the timely issuance of invoices and collection of receivables and is responsible for the achievement of the department’s key performance indicators. He/She has a sound understanding of operational issues and their implications and serves as the contact point for complex claims, handling disputes related to them, and ensuring adherence to the organisation’s risk management procedures. He is adept at negotiations and has excellent analytical and problem-solving skills, with the ability to communicate with various stakeholders.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage post fixture operations • Oversee resolution of issues arising from post-fixture issues
• Analyse reports on post-fixture activities
• Monitor the targets achieved against key performance indicators
• Develop business unit plans
• Handle disputes and manage arbitration with Protection and Indemnity (P&I) club over claim issues
• Ensure fixtures are concluded according to the proper interpretation of charter party clauses and shipping terms/practices
Oversee claims, billings and invoice processing
• Verify accuracy of invoices, calculation costs and laytime claims
• Ensure timely receipts of hire, freight, reimbursement claims and other outstanding amounts
Service client accounts • Maintain good customer relations with charterers, brokers, agents, P&I, legal department and ship staff
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
Manage business risk • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data
Lead workflow improvements • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support post-fixture activities
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Creative Thinking Advanced
Business Data Analysis Level 4 Problem Solving Advanced
Business Negotiation Level 4 Sense Making Advanced
Cash Flow Reporting Level 4 Transdisciplinary Thinking Advanced
Claims Processing Level 4 Communication Advanced
Credit Risk Management Level 4
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Resource Management Level 4
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
8887
Charterer
“You need certain skills and attributes to succeed. Sea Transport is a sector where it’s simply impossible to learn everything at one go... The Skills Framework is a good guide on the skills to complement my core skill set to make me a well-rounded contributor.”
Chartering ExecutiveTen Zhi YongBW Pacific Pte Ltd
KEEPING UP WITH CHALLENGES THROUGH DETERMINATION AND PATIENCE
Just two weeks after graduating from Nanyang Technological University with a Bachelor’s degree in Maritime Studies with a Business major, Zhi Yong joined BW Pacific as a Chartering Executive, where he quickly learned the vast scope and depth of the Sea Transport sector. “When I first started, I experienced a very steep learning curve,” shares Zhi Yong. “That was when I truly understood how broad shipping is – what you learn in school is just scratching the surface. The amount of knowledge you really need to know to succeed is immense,” he recalls.
His interest in the sector was piqued from a young age. “My father worked in this sector and held an engineering-related role,” shares Zhi Yong. “I grew up being interested in big vessels, machines, and so on.
Sea Transport is a major part of Singapore’s economy, so when I saw the Maritime course at NTU, I thought, why not?” Zhi Yong explains that the main aim of Charterers such as himself and his team, is to maximise revenues through charter parties, or contracts with clients to move cargo. “Our role is to find clients, negotiate the rates, terms and conditions,” says Zhi Yong.
To help him succeed in his role, his company also sent him for several courses, including one to improve his negotiation skills. This, he shares, is helpful when talking to clients and satisfying the interests of both parties. “You need certain skills and attributes to succeed,” says Zhi Yong. “Sea Transport is a sector where it’s simply impossible to learn everything at one go. Experience counts, and you need both determination and patience to get there,” he says.
In addition, he believes that the flexibility to adapt to changes, react fast, make quick decisions, and the abilityto develop trust will set one apart. When asked about his proudest moment so far, Zhi Yong says, “The first is always the most memorable, so it has to be the first fixture I did in my career. It was never easy to get the first one starting but with the support and guidance from my team, I managed to take the first big step forward.” He adds, “Often, customers are more willing to do business with you only after you have gained their trust.”
Moving forward, he intends to broaden his knowledge in the sector, specifically in the technical and operational aspects. “The Skills Framework is a good guide on the skills to complement my core skill set to make me a well-rounded contributor. Newer technologies are constantly being adopted – I want to be able to keep up,” he says. “I am constantly looking to my bosses and management. In 10 to 15 years, my aim is to attain a similar level – that’s what pushes me forward.”
The Charterer supports the organisation’s chartering operations to ensure that ships deliver the cargo safely in the most cost-effective manner. He/She also supports client account management by addressing issues arising in the pre- and post-fixture process, and gathers data for potential business opportunities. He proposes workflow improvements, and has initiative and a flair for numeracy and accuracy.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage ship chartering business • Prepare reports on sales and freight earnings
• Liaise with stakeholders on resolution processes for pre- and post-fixture issues
• Monitor and analyse market directions
• Assist in the negotiation and finalisation of contract details
Grow ship chartering business • Identify and solicit prospective clients
• Identify clients’ needs and requirements and keep abreast of shipping trends and patterns
• Report findings for business development
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update clients on chartering activities, personnel, refinery and fleet changes
• Update chartering and customer databases
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Communication Advanced
Business Negotiation Level 3 Interpersonal Skills Advanced
Business Planning Level 3 Teamwork Advanced
Cash Flow Reporting Level 3 Service Orientation Advanced
Chartering Level 3 Sense Making Advanced
Financial Analysis Level 3
Financial Management Level 3
Innovation Level 3
Market Research Level 3
Networking Level 3
Proposal Writing Level 3
Service Excellence Level 3
9089
Senior ChartererSenior Charterer
The Senior Charterer handles all aspects of chartering activities and ensures the profitable employment of operated ships, while monitoring adherence to the organisation’s risk management procedures. He/She analyses market research, identifies business development opportunities for the business unit and has a sound understanding of the ship chartering market with a strong drive to succeed. He has excellent analytical and problem-solving skills, with the ability to communicate with various stakeholders.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage ship chartering business • Oversee resolution of issues arising from pre- and post-fixture issues
• Analyse reports on ship chartering
• Find ships for specific employment
• Negotiate the terms and finalise details of contract and sale
• Monitor the targets achieved against key performance indicators
• Develop business plans
Grow ship chartering business • Analyse market data to identify business opportunities
• Evaluate recommendations for potential business opportunities
• Analyse risks of potential business opportunities
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data to identify gaps and propose corrective measures
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
• Maintain relationships with clients
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Communication Advanced
Business Negotiation Level 4 Interpersonal Skills Advanced
Business Planning Level 4 Teamwork Advanced
Cash Flow Reporting Level 4 Service Orientation Advanced
Chartering Level 4 Problem Solving Advanced
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Market Research Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Proposal Writing Level 4
Resource Management Level 4
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
9291
Chartering ManagerChartering Manager
The Chartering Manager manages the chartering function and oversees a team of Charterers and Senior Charterers in the execution of the organisation’s chartering business, which includes conducting complex negotiations. He/She evaluates potential business development opportunities and is able to synthesise complex concepts and information to distil them into actionable propositions. He is a self-motivated individual who works independently to lead a team and support their efforts in accomplishing goals, and provides guidance where necessary.
CRITICAL WORK FUNCTIONS KEY TASKS
CRITICAL WORK FUNCTIONS AND KEY TASKS
Manage ship chartering business • Monitor and manage chartering business performance to optimise revenue for the business
• Analyse the freight market to review existing trends and develop new strategies based on supply and demand
• Set key performance indicators for team and business unit
• Oversee negotiations relating to ship chartering
Grow ship chartering business • Formulate business growth proposals for fleet expansion
• Exercise judgement in down-sizing fleet expansion plans during downturns
• Build and develop new business pipelines to increase the organisation’s market share
Manage business risks • Develop framework and processes to manage business risks in chartering operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Service client accounts • Develop and maintain the organisation’s portfolio of clients
• Foster and deepen relationships with clients
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Communication Advanced
Business Negotiation Level 5 Interpersonal Skills Advanced
Business Planning Level 5 Leadership Advanced
Chartering Level 5 Problem Solving Advanced
Financial Analysis Level 5 Service Orientation Advanced
Financial Management Level 5
Innovation Level 5
Market Research Level 5
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 5
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 5
9493
“I am confident that the sector is set to grow. I am already looking forward to expanding my horizons. The Skills Framework provides a good reference to the various job roles and key tasks within the sector.”
Handling post fixture means that she has to constantly monitor vessels to ensure that she receives up-to-date information pertaining to various matters – such as when a vessel is due to depart or arrive. She has to obtain this information from various parties, some of whom are less forthcoming than the others.
“The most challenging part of my role lies in getting timely and detailed information,” she explains. “The thing that surprised me most about this job are the relationships I’ve built over the years. I never expected how much these would make a difference. When an issue arises, with good relations, it will definitely get solved quickly and more amicably,” she says.
These new bonds have also helped her navigate the sector, through its various flows and ebbs over the years. “There are some trends that I have observed within the Sea Transport sector,” she shares. “The economic crisis in 2008 led to a downward trend, with many companies being forced to shut down and an increasing number of mergers and acquisitions.
More recently, there have been more newbuilds (i.e. newly constructed ships) delivered in the past year. Oil prices have remained low, contributing to low freight rates. The combination of increased supply and decreased demand tend to result in lower earnings for ship owners,” she says.
“I am confident that the sector is set to grow. I am already looking forward to expanding my horizons. The Skills Framework provides a good reference to the various job roles and key tasks within the sector,” says Sheryle. “I was privileged to go on a short training tour to our London office, where I observed how business and operations are conducted. It was definitely a broadening experience. I’m also in the process of applying for the Skillsfuture Study Awards to pursure the NTU Masters in Maritime Studies, which will further deepen my knowledge in order to progress in my career.”
The Assistant Chartering Broker monitors the freight, ship hire and cargo rates closely, identifies ships available for charter and prepares contracts aligned to the client’s requirements. He/She sustains the organisation’s relationships with existing clients by ensuring that service standards are met, and assesses market data to identify potential clients to management. He has initiative and with a flair for numeracy and accuracy.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage chartering operations • Prepare reports on sales and freight earnings
• Find ships for specific employment
• Ensure compliance with flag state and port regulations
• Monitor and analyse market directions, and supply and demand of ships
• Assist in the negotiation and finalisation of contract details
Grow ship chartering business • Identify and solicit prospective clients
• Identify clients’ needs and requirements
• Report findings for business development
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update clients on chartering activities, personnel, refinery and fleet changes
• Update chartering and customer databases
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Communication Advanced
Business Negotiation Level 3 Interpersonal Skills Advanced
Business Planning Level 3 Teamwork Advanced
Cash Flow Reporting Level 3 Service Orientation Advanced
Chartering Level 3 Sense Making Advanced
Credit Risk Management Level 3
Financial Analysis Level 3
Financial Management Level 3
Innovation Level 3
Market Research Level 3
Networking Level 3
Proposal Writing Level 3
Service Excellence Level 3
Chartering BrokerSheryle Leong Gibson Shipbrokers Singapore
FORGING BONDS, BUILDING SMOOTH-SAILING RELATIONSHIPS
As a Chartering Broker, Sheryle Leong is in charge oftanker operations and tanker claims, including post fixture operations. “I monitor vessels’ itinerary, check stow plans and pre-arrival information requirements, respond to and suggest solutions to problems that mayarise during the voyage, and assist in demurrage calculations as well as the billing of commission invoices.” she elaborates.
It is a role suited to an organised, responsible individual, especially since it balances relationships between principals (the ship owners and charterers) involving significant sums of money underlined in key contracts. As such, being methodical and alert are basic prerequisites.
Assistant Chartering Broker
9695
Chartering BrokerChartering Broker
The Chartering Broker acts as an intermediary between charterers and cargo owners and is responsible for arranging the best possible deal for cargo rates, while ensuring compliance with legal and regulatory requirements. He/She assess the viability of new business opportunities and maintains a strong working relationship with existing clients and customers to ensure service standards are adhered to. He solves issues and oversees the implementation of workflow improvements, guides and provides on-the-job coaching to junior colleagues.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage chartering broking activities • Find ships for specific employment
• Analyse reports on sales and earnings
• Ensure compliance with port and flag state regulations
• Analyse reports on chartering activities and supply and demand of ships
• Negotiate spot fixtures/time charters to facilitate chartering operations
• Monitor the targets achieved against key performance indicators
• Develop business unit plans
Grow ship chartering business • Analyse market data to identify business opportunities
• Evaluate recommendations for potential business opportunities
• Analyse risks of potential business opportunities
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Communication Advanced
Business Negotiation Level 4 Interpersonal Skills Advanced
Business Planning Level 4 Teamwork Advanced
Cash Flow Reporting Level 4 Service Orientation Advanced
Chartering Level 4 Problem Solving Advanced
Credit Risk Management Level 4
Financial Analysis Level 4
Financial Management Level 4
Innovation Level 4
Market Research Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Proposal Writing Level 4
Resource Management Level 3
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Service Excellence Level 4
9897
The Senior Chartering Broker oversees the chartering business, develops department and resource plans, and oversees risk management for the business while monitoring and managing the business’ performance. He/She undertakes research and competitor analysis to create a market advantage and demonstrates a sound understanding of business imperatives to offer solutions with real competitive advantage. He is a self-motivated individual who works independently to lead a team and provides guidance. He possesses excellent communication and interpersonal skills, and leverages on them to conduct complex negotiations.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage chartering operations • Monitor and manage chartering business performance to optimise revenue for the business
• Review existing and develop new strategies for chartering operations
• Set key performance indicators for team and business unit
• Oversee negotiations relating to chartering operations
Grow chartering business • Formulate business growth proposals
• Build and develop new business pipelines to increase the organisation’s market share
Manage business risks • Develop framework and processes to manage business risks in chartering operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Service client accounts • Develop and maintain the organisation’s portfolio of clients
• Foster and deepen relationships with clients
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Communication Advanced
Business Negotiation Level 5 Interpersonal Skills Advanced
Business Planning Level 5 Leadership Advanced
Chartering Level 5 Problem Solving Advanced
Credit Risk Management Level 5 Service Orientation Advanced
Financial Analysis Level 5
Financial Management Level 5
Innovation Level 5
Market Research Level 5
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 5
Senior Chartering Broker Senior Chartering Broker
10099
Sales and Purchase BrokerOng Rong Seng Simpson, Spence and Young
KEEPING UP WITH THE TRENDS
As a Sales and Purchase Broker, Ong Rong Seng sources, negotiates, and drafts contracts for the buying and selling of ships. It is a client-facing role that involves not only good communication and interpersonal skills, but which also requires persistence, boldness, and the analytical ability to research and study the market in order to capture the best deals for clients. “My job is similar to that of a housing agent, except I’m dealing with ships instead of houses,” quips Rong Seng.
Rong Seng was drawn to the Sea Transport sector because of the vast opportunity for sea-related trading.
As he entered the sector with little prior technical or market knowledge, he was eager to learn. He picked up hands-on knowledge and exposure from working within the sector, which soon led him to gain a deeper appreciation for the work in the sector. With the Skills Framework this is now readily available and accessible. In 2011, he graduated from a one-year course at Singapore Polytechnic, which earned him a Specialist Diploma in Shipping Operations and Management. “The course was very useful in giving me a better understanding of the technicalities involved in the shipping industry, which has been very beneficial in my endeavour towards ship broking,” shares Rong Seng.
Rong Seng admits that his career journey is unique. “Luck definitely had something to do with it,” he says, explaining that he was at the ‘right place and time’ to land the opportunity to gain hands-on experience in shipbroking. However, he adds that just like any other career, regular skills and knowledge advancement, as well as a specific set of attributes, are what had allowed him to progress to a full-time ship broking role. “It’s important to study the market so that you understand the trends and traits,” he says, “Understanding the sector will definitely help you progress. Just like a housing agent needs to understand the market before being able to propose the ideal home for a buyer, I do the same thing for my clients.”
As for those eager to embark on a career in ship broking, he cautions that shipping is not for the “faint-hearted” as one would need resilience and a positive attitude to ride out the challenges involved. However, he also believes that the right set of personal traits can take one far in the role, even if one has little prior technical knowledge of the sector. “You need to work hard, but the rewards are sweet,” shares Rong Seng.
The Assistant Sales and Purchase Broker identifies potential clients for the sales and purchase of ships and assists in the finalisation of the sale and contract. He/She may be required to propose options to finance the sale and purchase of the ship and review ship valuation reports, and ensure adherence to legal and regulatory requirements. He also assesses market data to identify potential clients to management, while monitoring trends and developments in the shipping market. The Assistant Sales and Purchase Broker has initiative and a flair for numeracy and accuracy and is able to work in a fast-paced environment to close sales.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage sales and purchase brokering operations
• Propose ship financing options
• Review ship valuation reports and make recommendations
• Monitor and analyse market trends in ship sales and purchases
• Report on sales and earnings
• Assist in the negotiation and finalisation of sales and purchases of ships
Grow sales and purchase brokering business
• Identify and solicit prospective clients
• Identify clients’ needs and requirements and keep abreast of global trading patterns and supply and demand of ships
• Report findings for business development
Lead improvements to enhance efficiency • Propose workflow improvements to improve efficiency
• Assist with implementation of workflow improvements to improve efficiency
Service client accounts • Update clients on chartering activities, personnel, refinery and fleet changes
• Update chartering and customer databases
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 3 Communication Advanced
Business Negotiation Level 3 Interpersonal Skills Advanced
Business Planning Level 3 Teamwork Advanced
Cash Flow Reporting Level 3 Service Orientation Advanced
Financial Analysis Level 3 Sense Making Advanced
Financial Management Level 3
Innovation Level 3
Market Research Level 3
Networking Level 3
Proposal Writing Level 3
Service Excellence Level 3
Ship Financing Level 3
Ship Sale and Purchase Level 3
Ship Valuation Level 3
“The course was very useful in giving me a better understanding of the technicalities involved in the shipping industry, which has been very beneficial in my endeavour towards shipbroking.”
Assistant Sales and Purchase Broker
102101
The Sales and Purchase Broker acts as an intermediary between buyers and sellers of ships and is responsible for overseeing the sale and purchase of ships while ensuring compliance with legal and regulatory requirements. He/She assesses the viability and risks of pursuing new business opportunities and analyses risk management data to highlight potential areas of concern to management. He guides and provides on-the-job coaching to junior colleagues in their daily work.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage sales and purchase brokering operations
• Analyse ship valuation reports and recommendations
• Analyse reports on sales and earnings
• Advise on finance options for ship sales and purchases
• Negotiate the terms and finalise details of sales and purchases of ships and contracts
• Monitor the targets achieved against key performance indicators
• Develop business plans
Grow sales and purchase brokering business
• Analyse market data to identify business opportunities and understand global trading patterns and supply and demand of ships
• Evaluate recommendations for potential business opportunities
• Analyse risks of potential business opportunities
Manage business risks • Manage compliance to risk management frameworks, policies and processes
• Analyse risk management data to identify gaps and propose corrective measures
Lead improvements to enhance efficiency • Oversee implementation of workflow improvements to improve efficiency
• Assess viability of workflow improvements
Service client accounts • Manage contracts with ship owners, cargo owners and brokers
• Manage issues arising from servicing client accounts
• Manage information exchange between clients and business
• Maintain relationships with clients
Manage resource planning • Optimise utilisation of resources
• Acquire and allocate resources to support operations
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 4 Communication Advanced
Business Negotiation Level 4 Interpersonal Skills Advanced
Business Planning Level 4 Teamwork Advanced
Cash Flow Reporting Level 4 Service Orientation Advanced
Financial Analysis Level 4 Problem Solving Advanced
Financial Management Level 4
Innovation Level 4
Market Research Level 4
Networking Level 4
Organisational Strategy and Policy Realisation Level 4
Proposal Writing Level 4
Risk Compliance and Governance Level 4
Risk Control and Response Planning Level 4
Resource Management Level 3
Service Excellence Level 4
Ship Financing Level 4
Ship Sale and Purchase Level 4
Ship Valuation Level 4
Sales and Purchase Broker Sales and Purchase Broker
104103
Senior Sales and Purchase BrokerSenior Sales and Purchase Broker
The Senior Sales and Purchase Broker oversees the ship sales and purchase brokering business, develops department and risk management plans while monitoring and managing the business’ performance. He/She oversees compliance to all legal and regulatory requirements, and possesses an in-depth knowledge of ships while recognising potential business opportunities and clients in order to grow the business. He manages a team and instils a culture of innovation to encourage workflow improvements.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Manage sales and purchase brokering operations
• Monitor and manage ship sales and purchases brokering business performance to optimise revenue for the business
• Analyse the ship sales and purchases market to review existing trends and explore new trends and its impact on the business
• Develop new strategies for sales and purchases brokering operations
• Set key performance indicators for team and business unit
• Oversee negotiations relating to sales and purchases of ships and ensures compliance to regulatory requirements
Grow sales and purchase brokering business
• Formulate business growth proposals
• Build and develop new business pipelines to increase the organisation’s market share
Manage business risks • Develop framework and processes to manage business risks in ship sales and purchases operations
• Ensure business risk procedures are complied with
Lead improvements to enhance efficiency • Drive a culture of innovation and efficiency to ensure processes are productive
• Monitor the effectiveness of workflow improvements
Service client accounts • Develop and maintain the organisation’s portfolio of clients
• Foster and deepen relationships with clients
Manage resource planning • Develop strategies for resource planning and utilisation
• Review the utilisation of resources
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 5 Communication Advanced
Business Negotiation Level 5 Interpersonal Skills Advanced
Business Planning Level 5 Leadership Advanced
Financial Analysis Level 5 Problem Solving Advanced
Financial Management Level 5 Service Orientation Advanced
Innovation Level 5
Market Research Level 5
Networking Level 5
Organisational Strategy and Policy Realisation Level 5
Resource Management Level 4
Risk Compliance and Governance Level 5
Risk Control and Response Planning Level 5
Service Excellence Level 5
Ship Financing Level 5
Ship Sale and Purchase Level 5
106105
Managing Director/General Manager/Chief Operating Officer/Fleet Director
Managing Director/General Manager/Chief Operating Officer/Fleet Director
The Managing Director/General Manager/Chief Operating Officer/Fleet Director oversees the organisation’s strategic priorities in shipping, chartering and fleet management. He/She inspires the organisation towards achieving business goals and fulfilling the vision, mission and values, while inspiring a culture of innovation and process improvement. He is a strategic thinker who solves highly complex problems with informed, timely and decisive actions.
CRITICAL WORK FUNCTIONS AND KEY TASKS
CRITICAL WORK FUNCTIONS KEY TASKS
Oversee ship compliance to regulatory requirements and legislation
• Ensure compliance to regulatory requirements and legislation and keep abreast of changes in compliance requirements
• Institute compliance systems and practices to monitor adherence to regulations
• Set directions, goals and targets to ensure achievement of organisational vision, mission, goals and objectives
• Review and refine organisation strategies and targets for endorsement
• Oversee the organisation’s Planned Maintenance System, ship inspections, audits and dockings
Oversee crew management matters • Oversee crew management policies and procedures
• Promote engagement strategies to improve crew performance
Manage budget and expenditure • Evaluate the organisation’s financial performance
• Establish key performance indicators for financial performance
Grow organisation’s shipping and chartering business
• Explore new opportunities and areas of collaboration to expand the organisation’s business and networks
• Keep abreast of key trends and best practices in shipping and chartering business
Manage business risks • Formulate the organisation’s risk management strategy
• Detect new and emerging risk areas and formulate pro-active steps to address them
Lead improvements to enhance efficiency • Drive organisation’s ship efficiency management
• Build a culture of innovation within the organisation to encourage continuous improvement
JOB DESCRIPTION
SKILLS AND COMPETENCIES
TECHNICAL SKILLS AND COMPETENCIES GENERIC SKILLS AND COMPETENCIES (TOP 5)
Budgeting Level 6 Leadership Advanced
Business Continuity Management Level 6 Interpersonal Skills Advanced
Business Negotiation Level 6 Communication Advanced
Business Planning Level 5 Teamwork Advanced
Chartering Level 5 Resource Management Advanced
Crisis Management Level 6
Financial Analysis Level 5
Financial Management Level 6
Fleet Procurement Level 5
Innovation Level 6
Manpower Planning Level 5
Networking Level 6
Organisational Strategy and Policy Realisation Level 6
Resource Management Level 5
Risk Compliance and Governance Level 6
Risk Control and Response Planning Level 6
Ship Cyber Security Level 6
Ship Energy Efficiency Level 5
107 108
Technical Skills and Competencies (TSCs)
TSC Category TSC Title TSC Description
Proficiency Levels 1 2 3 4 5 6
Ship Operations Coordinate and support ship operations, including berthing, resupplying, and cargo loading and unloading
Single Stack Medium Forklift Operations
Operate single stack medium forklift for container operations
Workplace Safety and Health for Crane Operations
Carry out port crane operations in compliance with Workplace Safety and Health (WSH) legislative requirements
Customer Experience
Service Excellence Create a positive customer experience to enhance the organisation’s customer experience
Enterprise Risk Management
Business Continuity Management
Develop and implement business continuity plans for organisational preparedness of disruptive events
Crisis Communication Establish and execute crisis communication plans to relay essential messages to stakeholders within the broader context of business continuity and crisis management
Crisis Management Develop and implement crisis management plans for organisational preparedness of disruptive events within the broader context of business continuity management
Risk Compliance and Governance
Enforce corporate governance and risk compliance within the organisation through the establishment of policies, compliance programmes and management systems
Risk Control and Response Planning
Establish and manage enterprise risk control and response activities to suit the organisation’s risk appetite and strategic organisational goals
Fleet Management
Crew Management Manage crew staffing for ships by hiring, training, assigning duties to the crew members and evaluating their performance
Dry Dock Project Management
Apply technical ship and maritime knowledge to manage dry dock-based repair and maintenance of ship assets, by specifying repair requirements, selecting suitable dry docks and overseeing the actual repair work
Fleet Procurement Acquire ship fleets, either through purchase or charter, for the organisation as business assets to fulfil operational needs and shipping orders
Ship Compliance Management
Maintain validity of ship assets’ certifications and fulfilment of requirements for new or renewed certification to facilitate continued ship deployment for business operations
Ship Cyber Security Maintain the cyber security of the organisation’s fleet
Ship Energy Efficiency Optimise ships’ efficient energy utility while in operation through the formulation and implementation of Ship Energy Efficiency Management Plans (SEEMP)
Ship Maintenance and Repair (Dock)
Manage scheduling, resources and engineering work methods at the docks for maintenance on ships’ equipment and systems to achieve renewal and extension of classification certificates
Ship Repair Management Manage repair and maintenance operations on ship assets
Human Resource
Employee Relations Manage and enhance employee relations, which include investigating claims and managing negotiations
Learning and Development
Implement learning and development frameworks to facilitate the learning needs of the organisation
Overview of Technical Skills and Competencies
TSC Category TSC Title TSC Description
Proficiency Levels 1 2 3 4 5 6
Business Finance
Budgeting Prepare organisational budgets to support short- and long-term business plans through forecasting, allocation and financial policy setting
Cash Flow Reporting Maintain business units’ cash flow reports by consolidating data and monitoring cash inflow and outflow transactions
Claims Processing Manage claims processing to ensure accurate and timely payment on laytime and demurrage billing.
Credit Risk Management Establish the organisation’s financial and credit policies to assess the organisation’s credit risk exposure
Financial Analysis Manage the financial performance of the organisation and its business units using financial analysis techniques and tools
Financial Management Facilitate strategic decision-making on the organisation’s business finances by collating, verifying and analysing financial data in reports
Business Development
Business Data Analysis Implement data analytics within the organisation to generate business insights and intelligence through the use of statistical and computational techniques and tools, algorithms, predictive data modelling and data visualisation
Business Negotiation Conduct negotiations to establish win-win outcomes for the organisation
Business Planning Identify, evaluate, strategise and seize new business opportunities to grow the organisation’s business operations
Market Research Plan and conduct market research to support the organisation’s business strategies and needs.
Networking Identify and establish industry stakeholder relationships at all levels of business operations to further the organisation’s strategies and objectives
Proposal Writing Research, strategise and draft business proposals to respond to business opportunities
Cargo Operations
Bulk Cargo Operations Perform loading and unloading of bulk cargo
Cargo Loading and Unloading
Perform loading and unloading of cargo to and from ships by planning cargo operations with due consideration for safety precautions, cargo types and proper use of equipment
Container Operations Perform container cargo loading and unloading through the use of quay cranes and coordination between wharves and container yards
Documentation and Administration
Manage and maintain shipping documents (e.g. cargo import and export documents, shipping permits, bills of lading, booking lists, shipping permits and, delivery orders) which are necessary to commence the loading and unloading operations
Lashing Carry out lashing operations with proper adherence to Workplace Safety and Health (WSH) requirements and coordination of lashing teams
Mobile Equipment - Heavy Duty Prime Mover and Trailer Operation
Support loading and unloading of cargo at wharves and yards through the use of heavy duty prime movers and trailer
Mobile Equipment - Prime Mover Defensive Driving
Apply defensive driving rules in operating prime movers at the port
Rigging and Signalling Execute load-lifting operations on cargo with proper adherence to Wworkplace Ssafety and Hhealth (WSH) requirements, signalling and communication protocol and diligent care for lifting equipment
109 110
TSC Category TSC Title TSC Description
Proficiency Levels 1 2 3 4 5 6
Manpower Planning Develop and implement manpower plans to support the organisation’s operational needs
Marine Engineering
Electrical, Electronic and Control Engineering
Manage and monitor electrical, electronic and control engineering systems
Engineering Watch Maintain and contribute to an engineering watch
Maintenance and Repair Manage and oversee shipboard maintenance and repairs
Propulsion, Plant and Machinery
Manage propulsion plant and machinery and transfer, bilge and ballast operations
Ship Seaworthiness and Pollution Prevention
Ensure ship stability and compliance to pollution-prevention measures
Marine Surveying
Hull Inspections Conduct hull inspections to determine hulls’ integrity and seaworthiness
Marine Incident and Accident Investigations
Investigate different types of marine incidents and accidents in collaboration with other relevant agencies, where necessary, to determine their causes and recommend preventive measures
Marine Survey Reporting Prepare and approve marine survey reports to set out technical findings and recommendations
Ship Propulsion Inspections Inspect ship propulsion systems as part of marine surveys
Pilotage Pilotage Emergencies React and respond to problems and emergency situations in the course of pilotage
Pilotage Planning Plan an act of pilotage
Tug Operations Carry out tug operations and work with tugs during pilotage operations
Port Equipment
Condition-based Monitoring
Perform engineering and equipment maintenance with condition-based monitoring techniques and tools
Port Equipment Maintenance
Diagnose and service faults in crane mechanisms for lifting and moving cargo loads
Port Operations
Port Call Planning Organise, oversee and coordinate all aspects of the port call, from booking of berth allocations and services before arrival to finalising of accounts after departure
Quality Systems Apply quality considerations and practices in port operations
Ship Broking and Chartering
Chartering Drive the organisation’s chartering business and monitor key performance indicators
Ship Financing Coordinate finance options for the sale and purchase of ships
Ship Sale and Purchase Execute the sale and purchase of ships in the organisation and ensure adherence to legislative requirements and organisation procedures
Ship Valuation Gather and analyse information on ship valuation
Ship Emergency, Occupational Safety and Survival
Fire Prevention and Fire Fighting
Minimise the risk of fire and maintain a state of readiness to respond to emergency situations involving fire
Personal Survival Techniques
Survive at sea in the event of ship abandonment
Ship Medical Care Provide medical first aid and take charge of follow-up medical care on board ships by taking immediate action in the case of accidents and illnesses likely to occur on board ships
Ship Security Execute security duties on board ships to ensure safety and security
Survival Craft and Rescue Boats
Launch and take charge of a survival craft or rescue boat in emergency situations
Technical Skills and Competencies (TSCs)
TSC Category TSC Title TSC Description
Proficiency Levels 1 2 3 4 5 6
Ship Handling and Seamanship
Chartwork Using charts, chartwork instruments and position-fixing techniques to create voyage plans
Steering and Helmsmanship
Manoeuvring of vessels, which covers securing, anchoring and mooring gear on completion, securing the vessel prior to departure and preparing for heavy weather
Ship Mooring, Anchoring and Securing Operations
Steer and manoeuvre ships safely while complying with helm orders
Ship Navigation
Navigation and Position Determination
Plan voyages and perform navigation
Navigation and Position Determination (Special Limit)
Plan a voyage and perform navigation within the Special Limit
Navigation Watch Conduct navigational watches to ensure ships’ safe passage
Navigation Watch (Special Limit)
Conduct navigational watches within the Special Limit to ensure safe passage of ships
Search and Rescue Operations
Manage and respond to search and rescue operations at sea
Shipboard Operations
Cargo Handling and Stowage
Handling and stowage of cargo and ensuring its care during the voyage
Shipboard Safety Management Systems
Ship Safety Management System Audit
Carry out audits of shipboard safety management systems to ensure compliance with regulatory requirements
Strategic Planning
Innovation Foster a culture of innovation across the organisation through ideation thereby enhancing efficiency and productivity
Organisational Strategy and Policy Realisation
Making management decisions to establish, review and refine strategic organisational objectives and policies through collation and analysis of relevant organisational and business information
Resource Management Plan and allocate resources to ensure optimisation of resources and sustainability of business operations
Systems Engineering
Architecture Design Synthesise system architecture baselines that satisfy stakeholder requirements
Configuration Management
Establish consistency in performance, functional, and physical attributes throughout a system’s life cycle
Interface Management Perform interface management activities to integrate systems
Systems Integration Realise the system-of-interest by progressively combining system elements in accordance with architectural design requirements and the integration strategy
Workplace Safety and Health
Work at Heights Perform the duties of an entrant and attendant, with proper supervision and safety precautions, when working in confined spaces
Confined Space Work Maintain Workplace Safety and Health (WSH) standards and practices when working at heights by establishing safety protocols and complying with regulatory and other Work at Height (WAH) and WSH requirements
Overview of Technical Skills and Competencies
111 112
General Descriptors for Technical Skills and Competencies (TSCs)
Level Responsibility(Degree of supervision and accountability)
Autonomy(Degree of decision-making)
Complexity(Degree of difficulty of situations and tasks)
Knowledge and Abilities (Required to support work as described under Responsibility, Autonomy and Complexity)
6 Accountable for significant area of work, strategy or overall direction
Empowered to chart direction and practices within and outside of work (including professional field/ community), to achieve/ exceed work results
Complex • Synthesise knowledge issues in a field of work and the interface between different fields, and create new forms of knowledge
• Employ advanced skills, to solve critical problems and formulate new structures, and/or to redefine existing knowledge or professional practice
• Demonstrate exemplary ability to innovate, and formulate ideas and structures
5 Accountable for achieving assigned objectives, decisions made by self and others
Provide leadership to achieve desired work results; Manage resources, set milestones and drive work
Complex • Evaluate factual and advanced conceptual knowledge within a field of work, involving critical understanding of theories and principles
• Select and apply an advanced range of cognitive and technical skills, demonstrating mastery and innovation, to devise solutions to solve complex and unpredictable problems in a specialised field of work
• Manage and drive complex work activities
4 Work under broad direction Hold accountability for performance of self and others
Exercise judgment; Adapt and influence to achieve work performance
Less routine • Evaluate and develop factual and conceptual knowledge within a field of work
• Select and apply a range of cognitive and technical skills to solve non-routine/abstract problems
• Manage work activities which may be unpredictable
• Facilitate the implementation of innovation
3 Work under broad direction May hold some accountability for performance of others, in addition to self
Use discretion in identifying and responding to issues, work with others and contribute to work performance
Less routine • Apply relevant procedural and conceptual knowledge and skills to perform differentiated work activities and manage changes
• Able to collaborate with others to identify value- adding opportunities
2 Work with some supervisionAccountable for a broader set of tasks assigned
Use limited discretion in resolving issues or enquiries. Work without frequently looking to others for guidance
Routine • Understand and apply factual and procedural knowledge in a field of work
• Apply basic cognitive and technical skills to carry out defined tasks and to solve routine problems using simple procedures and tools
• Present ideas and improve work
1 Work under direct supervisionAccountable for tasks assigned
Minimal discretion required. Expected to seek guidance
Routine • Recall factual and procedural knowledge
• Apply basic skills to carry out defined tasks
• Identify opportunities for minor adjustments to work tasks
Overview of Technical Skills and Competencies
GSC GSC Description Proficiency Levels
Basic Intermediate Advanced
Communication Convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
Communicate information with others to respond to general inquiries and to obtain specific information.
Articulate and discuss ideas and persuade others to achieve common outcomes.
Negotiate with others to address issues and achieve mutual consensus.
Computational Thinking
Develop and use computational models, tools and techniques to interpret and understand data, solve problems and guide decision-making.
Use computational models, tools and techniques to identify patterns in a problem and develop a solution.
Modify existing computational models, tools and techniques to develop different solutions.
Develop and create computational models, tools and techniques to implement new solutions and apply to other problems.
Creative Thinking
Adopt a fresh perspective to combine ideas or information in new ways and make connections between seemingly unrelated fields to create new ideas and applications.
Connect ideas or information from related fields or applications to address an immediate issue.
Connect or combine ideas or information from unrelated fields or applications to generate multiple ideas to bring about a specific outcome.
Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness.
Decision Making
Choose a course of action from various alternatives using a reasoned process to achieve intended goals.
Make decisions of simple or routine nature to achieve intended goals using given information and guidelines.
Make decisions in a complex setting to achieve intended goals using a structured process and multiple sources of available information.
Make decisions in a volatile and ambiguous setting using a structured process and limited sources of available information to achieve intended goals.
Developing People
Help others to learn and develop their capabilities to enhance their performance and achieve personal or professional goals.
Use demonstration and explanation to teach a familiar task to inexperienced co-workers.
Provide coaching to others to develop their skills and knowledge on their jobs to enhance performance.
Provide mentorship to help others in their professional and personal development to improve performance and further their careers.
Digital Literacy Use ICT tools, equipment and software to create, evaluate and share information digitally with others.
Perform basic functions using software programmes pertaining to computer operating systems and file management, and search online information.
Use available software features to create and edit documents, customise templates and reports and evaluate online information.
Use available software features to enhance documents, analyse and manipulate data, and use ICT to organise, share and communicate information clearly and coherently.
Global Mindset Awareness of diversity across global cultures and markets. Seek opportunities to adopt successful practices and ideas.
Demonstrate understanding of global challenges and opportunities and how to transfer best practices across cultures. Respect cultural differences and needs of a diverse workforce.
Develop global networks and manage virtual relationships while balancing both local and global perspectives. Adopt a local and global perspective when making decisions.
Build the organisation’s capabilities to compete in a global environment. Manage tension between corporate requirements, global and cultural differences.
Generic Skills and Competencies (GSCs)
Overview of Generic Skills and Competencies
113 114
Interpersonal Skills
Manage relationships efficiently and communicate with others effectively to achieve mutual consensus and outcomes.
Recognise own internal feelings and emotional states to manage interpersonal relationships in social situations.
Detect and decipher emotions of others to manage interpersonal relationships in social situations.
Influence, guide and handle others’ emotions to build instrumental relationships and manage conflicts and disagreements.
Leadership Lead others to achieve objectives in the most effective way. Provide an inclusive workplace that cultivates workplace relationships and teamwork, and foster the development of others.
Demonstrate professionalism to set a good example at peer level. Support others through own initiative and enthuse others through own positive and energetic approach.
Lead by example at team level. Encourage and guide others to adopt a point of view, make changes or take action. Provide a team environment that facilitates relationships building, teamwork and the development of others.
Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation.
Lifelong Learning
Seek out opportunities to enhance one’s knowledge and skills. Access and acquire new knowledge and skills actively for continual learning.
Organise and manage own learning by setting learning targets. Identify learning approaches to achieve work or career goals.
Engage in collaborative learning by discussing one’s learning with others and soliciting feedback to continually improve oneself.
Conduct self-reflective practices to review one’s learning to facilitate continual growth in one’s career or profession.
Managing Diversity
Work well with people from different ethnic, social, cultural and educational backgrounds and understand the concerns and interests of diverse work groups.
Demonstrate sensitivity to the cultural characteristics, values, beliefs, and behaviors of another ethnic or cultural group.
Build relationships with different ethnic or cultural groups by engaging in cross-cultural cooperative projects.
Manage conflicts arising from different ethnic or cultural groups and work effectively in cross- cultural settings.
Problem Solving
Generate feasible and efficient solutions to solve problems and capitalise on new opportunities.
Identify easily perceivable problems and follow given guidelines and procedures to solve the problems.
Identify less perceivable problems and use problem solving tools and techniques to solve the problems.
Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities.
Resource Management
Efficient and effective deployment and allocation of resources when and where they are needed. Include planning, allocating and scheduling of resources to tasks, which typically include manpower, machines, money and materials.
Use resources to ensure optimum and efficient use of resources.
Deepen insights into the planning, allocation and deployment of resources to anticipate needs. Plan the allocation and deployment of resources efficiently and effectively.
Establish strategies for the allocation and deployment of resources efficiently and effectively.
GSC GSC Description Proficiency Levels
Basic Intermediate Advanced
Overview of Generic Skills and Competencies
Sense Making Organise and analyse data and information accurately to identify relationships and detect patterns and trends to gain insights for decision-making.
Identify relationships and linkages within different components of data.
Interpret data to uncover patterns and trends between various sources of data.
Analyse data relationships, patterns and trends to gain important insights and make informed decisions.
Service Orientation
Commit to exceeding both internal and external customers’ needs. Proactively identify customer needs and sustain a culture of service excellence within the organisation.
Exceed customer needs and expectations and handle service challenges with a positive mindset. Demonstrate an understanding of the organisation’s service vision, mission and values.
Anticipate customer needs and expectations and elicit feedback from customers to improve service. Build relationships with customers to create and sustain customer loyalty.
Model, lead, train and motivate staff with a focus on sustaining a culture that encourages commitment to service excellence and high performance.
Teamwork Work collaboratively and effectively with others to contribute to group efforts to achieve identified objectives.
Contribute to a positive and cooperative working environment by fulfilling own responsibilities and providing support to co-workers to achieve team goals.
Facilitate work team activities, provide assistance and support needed by team members and promote ownership and commitment among team members to work goals to improve team performance.
Establish teams, design and assess tasks to continually improve team effectiveness and cultivate a sense of organisational ownership and a cooperative working environment.
Transdisciplinary Thinking
Understanding of concepts across multiple disciplines,with the capacity to synthesise the knowledge and insights to guide decisions and foster cooperation.
Research and adapt concepts from outside one’s field of expertise to supplement one’s core knowledge and proficiency.
Co-relate material from diverse knowledge bases to guide decisions and policy making. Participate in reflective and trans-disciplinary communities within and outside the organisation.
Synthesise knowledge and insights across disciplinary boundaries to aid strategic decisions and foster cooperation within and outside of the organisation.
Virtual Collaboration
Use online collaborative communication tools to work as teams to accomplish tasks or projects.
Participate and contribute in a virtual team. Set up appropriate online collaborative tools and supporting equipment.
Use interactive collaborative tools to foster cohesion and commitment among virtual team members to achieve goals. Keep up-to-date with innovative online collaborative tools and applications to enhance one’s proficiency in engaging in virtual collaboration.
Leverage on diverse team talent, latest online collaborative technologies and virtual platforms to produce collaborative behaviour and achieve technological savviness in virtual collaboration.
Generic Skills and Competencies (GSCs)
GSC GSC Description Proficiency Levels
Basic Intermediate Advanced
115 116
Supporting Organisations and Acknowledgements
American Bureau of Shipping
American President Lines (APL) Singapore
Apex Ship Management Pte Ltd
Aries Shipbroking (Asia) Pte Ltd
Bancosta (Oriente) Pte Ltd
Barry Rogliano Salles
BP Singapore Pte Ltd
BRS Group
Bureau Veritas Marine (Singapore) Pte Ltd
BW Pacific Pte Ltd
Cheng Xin Shipmanagement Pte Ltd
DNV GL
Emas Offshore Limited
Evergreen Shipping Agency (Singapore) Pte Ltd
Gibson Brokers Pte Ltd
Grindrod Shipping Pte Ltd
Hong Lam Marine Pte ltd
Howe Robinson Partners Pte Ltd
IMC Shipping Co Pte Ltd
Inge Steensland Singapore Pte Ltd
Jurong Port Pte Ltd
K Line (Singapore) Pte Ltd
Lloyds Register Asia
Maersk Broker Asia
Maersk Singapore Pte Ltd
Mercator Lines (Singapore) Limited
Meridian Port Agencies Pte Ltd
Mitsui O.S.K. Lines
MSI Ship Management Pte Ltd
Neptune Orient Lines Limited
NYK Group South Asia Pte Ltd
Ocean Tankers (Pte) Ltd
Odjfell Singapore Pte Ltd
OOCL (Singapore) Pte. Ltd.
Oxalis Shipping Pte Ltd
PACC Ship Managers Pte Ltd
Pacific International Lines (Pte) Ltd
Pacific Radiance Group
PSA Singapore
Regional Container Lines
Rickmers Shipmanagement (Singapore) Pte. Ltd.
Sea Hub Tankers Pte Ltd
Seamaritime Agency Pte Ltd
Simpson, Spence and Young
Singapore Shipping Association
Singapore Maritime Foundation
Singapore Maritime Officers’ Union
Singapore Port Workers Union
Singunion Shipping Pte Ltd
Sovereign Shipping Global Pte Ltd
Stolt-Nielson Singapore Pte Ltd
Swire Pacific Offshore Services Pte Ltd
Thurlestone Shipping (Singapore) Pte Ltd
Thome Group
Tian San Shipping (Pte) Ltd
Tokyo Marine Asia Pte Ltd
Wallem Shipping (S) Pte Ltd
Winning International Group Pte Ltd
We would like to thank the following organisations and partners for their support and contributions in the development and validation of the Skills Framework for Sea Transport:
In addition, we would like to express our gratitude to the following stakeholders and partners for their contribution to the development of the Skills Framework for Sea Transport:
• Individuals who have agreed to share their personal career stories• The Unions who have provided their views and support on behalf of their members• The Industry Association and Professional Bodies for sharing their business and members’ perspectives• Various Government and Government-Linked Agencies for their assistance• Education and Training Providers for the inputs on skills and competencies development
Notes
117
OCCUPATIONS JOB ROLES INDICATIVE SALARY RANGE*
Foreign-going Seafarers
3rd/4th/5th Engineer $ 3,200 - $ 7,100
2nd Engineer $ 7,100 - $10,600
Chief Engineer From $11,300
2nd/3rd/4th Mate $ 3,200 - $7,100
Chief Mate $ 7,100 - $10,600
Captain/Ship Master From $11,300
Technical ManagerTechnical Superintendent/Senior Technical Superintendent $ 6,500 - $12,200
Technical Manager $ 9,200 - $11,200
Marine ManagerMarine Superintendent/Senior Marine Superintendent $ 7,800 - $11,700
Marine Manager $10,000 - $13,400
Marine Surveyor (Class) Principal Marine Surveyor (Class) $ 7,000 - $14,200
Ship Operations Officer
Ship Operator $ 2,800 - $ 5,200
Operations Manager $ 7,600 - $12,700
Senior Operations Manager $12,500 - $16,300
Ship Agent
Shipping Clerk (Documentation) $ 2,100 - $ 2,500
Boarding Officer/Ship Agent (Operations) $ 2,400 - $ 3,500
Ship Agency Manager $ 5,100 - $ 9,200
Post Fixture ExecutivePost Fixture Executive $ 3,000 - $ 5,900
Post Fixture Manager $ 7,300 - $10,000
Ship Charterer
Ship Charterer $ 8,600 - $15,700
Senior Charterer $ 6,100 - $11,500
Charterer $ 3,100 - $ 6,500
Chartering Broker Chartering Broker $ 5,900 - $12,600
OCCUPATIONS JOB ROLES INDICATIVE SALARY RANGE*
Port Equipment Engineer
Technician/Senior Technician $ 2,400 - $ 4,500
Assistant Engineer $ 3,500 - $ 5,500
Lead Engineer/Senior Engineer $ 5,000 - $ 7,000
Lead Engineer $ 6,500 - $ 9,500
Port Operations Executive
Equipment Specialist $ 2,500 - $ 4,500
Senior Equipment Specialist $ 3,800 - $ 4,500
Port Operations Supervisor $ 4,500 - $ 6,000
Port Operations Manager $ 6,500 - $15,000
Special Limit Seafarers
2nd Engineer (Special Limit) $ 2,500 - $ 3,500
Chief Engineer (Special Limit) $ 4,500 - $ 5,000
Port Limit Engine Driver $ 1,500 - $ 2,500
Port Limit Seafarers
Port Limit Steersman $ 1,500 - $ 2,500
Port Limit Helmsman $ 2,000 - $ 3,000
Port Limit Tug Master $ 2,000 - $ 3,000
Port
Shipping and Maritime Services
Source: Data from industry surveys conducted by Maritime and Port Authority of Singapore (MPA). * The above data reflects the indicative monthly basic pay and excludes fixed bonuses, variable bonuses, overtime pay and allowances. Actual salaries may differ due to market conditions and company/organisation policies.
Wage Information
2
Port Shipping and Maritime Services
SKILLS FRAMEWORK FOR SEA TRANSPORTCareer Pathways
Port LimitSteersman
Port LimitEngineDriver
Port LimitHelmsman
Port LimitTug Master
Chief Mate(Special Limit)
Master(Special Limit)
2nd Engineer(Special Limit)
EquipmentSpecialist
Chief Engineer(Special Limit)
SeniorEquipmentSpecialist
Port OperationsSupervisor
Senior Technician/Technician
AssistantEngineer
PortOperationsManager
Principal/Senior Marine
Surveyor (Class)
Senior TechnicalSuperintendent/
TechnicalSuperintendent
Senior MarineSuperintendent/
MarineSuperintendent
Engineer/Senior
Engineer
LeadEngineer
HarbourPilot
Port Limit Seafarers
Special Limit Seafarers
Ship Captain/Chief Mate
2nd/3rd/4th
Mate3rd/4th/5th
Engineer
Marine Surveyor(Class)
Post FixtureExecutive Charterer
AssistantChartering
Broker
Assistant Salesand Purchase
Broker
SeniorCharterer
CharteringBroker
Sales andPurchase
Broker
CharteringManager
SeniorChartering
Broker
Senior Salesand Purchase
Broker
Post FixtureManager
Chief Engineer/2nd Engineer
MarineManager
SeniorOperationsManager
OperationsManager
ShipOperator
Ship AgencyManager
BoardingOfficer/
Ship Agent (Operations)
Shipping Clerk(Documentation)
TechnicalManager
Foreign-going Seafarers
Managing Director / General Manager / Chief Operating Officer / Fleet Director
Denotes vertical career progression
Denotes lateral (cross-functional) career progression
Denotes Ship Captain/Chief Mates'career progression from seafaring to shore-based jobs
Denotes Deck Officers' career progression fromseafaring to habour pilot jobs
Denotes Chief Engineer/2nd Engineers' career progression from seafaring to shore-based jobs
Head,Port
Operations
HarbourPilot
Manager
Head,Engineering
118
PUBLISHED IN APRIL 2017
Jointly developed by
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