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Site Survey. Introduction. This section instructs you on how to perform a thorough site survey. Objectives. After completing this module, you should be able to: List the steps to conduct a proper site survey - PowerPoint PPT Presentation
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1
Site SurveySite Survey
2
IntroductionIntroduction
This section instructs you on how to perform a thorough site survey.This section instructs you on how to perform a thorough site survey.
3
ObjectivesObjectives
After completing this module, you shouldbe able to:
List the steps to conduct a proper site survey
Explain the installation plan to the customer (mounting locations, cable routing, etc.)
Keep the customer informed of any revisions, if they occur
After completing this module, you shouldbe able to:
List the steps to conduct a proper site survey
Explain the installation plan to the customer (mounting locations, cable routing, etc.)
Keep the customer informed of any revisions, if they occur
4
Site Survey Work SheetSite Survey Work SheetSITE SURVEY WORK SHEET
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 1 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
ODU Mounting (mark location) Cable Routing (mark route)
Any Trees in the ODU LOS
Any New Construction in the ODU LOS
Will the ODU location be obtrusive
Y___
Y___
Y___
N___
N___
N___
ODU Mount to be Used:Wall ___Roof ___Pole ___ Fascia ___ Soffit ___ Non-Pen___
Surface used for mounting:Brick___Wood___Asphalt Shingle___Cinder Block___
Grounding Location
List Ground Location to be used:
_______________________________
ODU Pointing
Azimuth __________
Elevation __________
Tilt __________
Notes
NorthSouthEast WestCircle One
NorthSouthEastWestCircle One
Front
Side
Front
Side
Back
Technicians Signature __________________________________________ Customers Signature ______________________________________________
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 4 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 3 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 2 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
5
Determine the ODU Pointing Coordinates
• DIRECTV receiver
• Azimuth – left and right
• Elevation – up and down
• Tilt – clockwise and counter-clockwise
Determine the ODU Pointing Coordinates
• DIRECTV receiver
• Azimuth – left and right
• Elevation – up and down
• Tilt – clockwise and counter-clockwise
Site Survey Pre-ArrivalSite Survey Pre-Arrival
6
Site SurveySite Survey
ODU Pointing CoordinatesODU Pointing Coordinates
7
Site Survey ArrivalSite Survey Arrival
Observe the Site
• Look for obstructions, trees, buildings, future construction, etc
• Look for the type of construction of the home, roof pitch, etc.
Observe the Site
• Look for obstructions, trees, buildings, future construction, etc
• Look for the type of construction of the home, roof pitch, etc.
Do not walk around the home until you introduce yourself to the customer.
Do not walk around the home until you introduce yourself to the customer.
• Look for power and phone entry points to the residence
• Look for power and phone entry points to the residence
8
Site Survey ArrivalSite Survey Arrival
• State who you are and who you are with
• Show your badge
• Greet the customer by Mr. or Mrs. and their last name
• Confirm that the customer is over the age of 18
• Ask about animals and children
• State who you are and who you are with
• Show your badge
• Greet the customer by Mr. or Mrs. and their last name
• Confirm that the customer is over the age of 18
• Ask about animals and children
9
Site SurveySite Survey
Customer Communication
• Confirm with the customer the services and equipment ordered
• Show the customer the protection plan paper work, customer satisfaction checklist and receiver manuals
• Look for items that could be damaged by you or your tools
• Explain that you will be performing an internal and external site survey
Customer Communication
• Confirm with the customer the services and equipment ordered
• Show the customer the protection plan paper work, customer satisfaction checklist and receiver manuals
• Look for items that could be damaged by you or your tools
• Explain that you will be performing an internal and external site survey
10
Internal Site SurveyInternal Site Survey
11
Internal Site SurveyInternal Site Survey• Receiver location
• Current television picture quality (benchmark)
• Customer equipment configuration
• Telephone jacks
• Ask the customer if the have DSL service
• Operating electric outlet > (Is this a switched outlet?)
• Internal cable routing
• Potential safety issues, pets, inaccessible parts of the property, etc.
• Receiver location
• Current television picture quality (benchmark)
• Customer equipment configuration
• Telephone jacks
• Ask the customer if the have DSL service
• Operating electric outlet > (Is this a switched outlet?)
• Internal cable routing
• Potential safety issues, pets, inaccessible parts of the property, etc.
12
Internal Site SurveyInternal Site Survey• Check the electrical outlets
• It is advised to not install the IRD under the following conditions:
Open ground
Open hot
Open neutral
Hot ground reversed
Hot neutral reversed
• Advise the customer of any problems
• Check the electrical outlets
• It is advised to not install the IRD under the following conditions:
Open ground
Open hot
Open neutral
Hot ground reversed
Hot neutral reversed
• Advise the customer of any problems
13
Site Survey Work SheetSite Survey Work SheetSITE SURVEY WORK SHEET
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 1 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
ODU Mounting (mark location) Cable Routing (mark route)
Any Trees in the ODU LOS
Any New Construction in the ODU LOS
Will the ODU location be obtrusive
Y___
Y___
Y___
N___
N___
N___
ODU Mount to be Used:Wall ___Roof ___Pole ___ Fascia ___ Soffit ___ Non-Pen___
Surface used for mounting:Brick___Wood___Asphalt Shingle___Cinder Block___
Grounding Location
List Ground Location to be used:
_______________________________
ODU Pointing
Azimuth __________
Elevation __________
Tilt __________
Notes
NorthSouthEast WestCircle One
NorthSouthEastWestCircle One
Front
Side
Front
Side
Back
Technicians Signature __________________________________________ Customers Signature ______________________________________________
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 4 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 3 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 2 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
14
External Site SurveyExternal Site Survey
15
• Locate house utility ground
• Locate power entry
• Locate phone entry (NID – Network Interface Device)
• Line of sight
– Obstructions
– Future obstructions
• ODU mounting
• Type of home construction
• Cable routing
• Determine installation requirements
• Locate house utility ground
• Locate power entry
• Locate phone entry (NID – Network Interface Device)
• Line of sight
– Obstructions
– Future obstructions
• ODU mounting
• Type of home construction
• Cable routing
• Determine installation requirements
External Site SurveyExternal Site Survey
16
Site Survey Work SheetSite Survey Work SheetSITE SURVEY WORK SHEET
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 1 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
ODU Mounting (mark location) Cable Routing (mark route)
Any Trees in the ODU LOS
Any New Construction in the ODU LOS
Will the ODU location be obtrusive
Y___
Y___
Y___
N___
N___
N___
ODU Mount to be Used:Wall ___Roof ___Pole ___ Fascia ___ Soffit ___ Non-Pen___
Surface used for mounting:Brick___Wood___Asphalt Shingle___Cinder Block___
Grounding Location
List Ground Location to be used:
_______________________________
ODU Pointing
Azimuth __________
Elevation __________
Tilt __________
Notes
NorthSouthEast WestCircle One
NorthSouthEastWestCircle One
Front
Side
Front
Side
Back
Technicians Signature __________________________________________ Customers Signature ______________________________________________
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 4 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 3 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
Existing Cable-Approved RG-6
DVR / Dual RG-6
Standard / Single RG-6
Distance to Multiswitch/ODU
Phone Jack within 25'
Electrical Outlet Tested OK
Access Point Needed FromWall (W) Attic (A) Basement (B)
Unfinished Basement
Existing DIRECTV Service
Receiver # 2 Location
Y___
Y___
Y___
___ft
Y___
Y___
___
Y___
Y___
N___
N___
N___
___ft
N___
N___
___
N___
N___
17
External Site SurveyExternal Site Survey
CompassAzimuth -
0° to 360°
InclinometerElevation – 0° to 90°
Locating the SatellitesLocating the Satellites
18
External Site SurveyExternal Site Survey
Practice Exercise
• Locate the azimuth coordinates using the compass
Practice Exercise
• Locate the azimuth coordinates using the compass
19
External Site SurveyExternal Site Survey
Practice Exercise
• Locate the elevation coordinates using the inclinometer
Practice Exercise
• Locate the elevation coordinates using the inclinometer
20
• Dial 360 degrees
• 0 degrees is magnetic North
• Needle points North
• Align needle on 0 degrees, or North
• Locate the azimuth degrees on the dial
• Dial 360 degrees
• 0 degrees is magnetic North
• Needle points North
• Align needle on 0 degrees, or North
• Locate the azimuth degrees on the dial
External Site SurveyExternal Site Survey
Using Another Type of CompassUsing Another Type of Compass
21
External Site SurveyExternal Site Survey
Clear Line of Sight
• Obstructions
• Tree growth
• Foliage in the spring
• Buildings
• New construction
Clear Line of Sight
• Obstructions
• Tree growth
• Foliage in the spring
• Buildings
• New construction
22
External Site SurveyExternal Site Survey
Clear Line of Sight?Clear Line of Sight?
23
The DIRECTV FleetThe DIRECTV Fleet
24
External Site SurveyExternal Site Survey
Clear Line of Sight
• Programming required
• Satellite locations
• Determine satellites used based on ODU types from the work order, (99°, 101°, 103°, 110°, and119°), as well as second ODUs for satellites at 95° and 72.5°
• 10° on each side
• Future upgrades
Clear Line of Sight
• Programming required
• Satellite locations
• Determine satellites used based on ODU types from the work order, (99°, 101°, 103°, 110°, and119°), as well as second ODUs for satellites at 95° and 72.5°
• 10° on each side
• Future upgrades
25
External Site SurveyExternal Site Survey
Clear Line of SightClear Line of Sight
26
External Site SurveyExternal Site Survey
Clear Line of SightClear Line of Sight
27
External Site SurveyExternal Site Survey
Clear Line of SightClear Line of Sight
28
External Site SurveyExternal Site Survey
Bore Sight
• What is bore sight?
Bore Sight
• What is bore sight?
29
External Site SurveyExternal Site Survey
30
External Site SurveyExternal Site Survey
Bore SightBore Sight
31
Site Survey – Line of SightAzimuth
Site Survey – Line of SightAzimuth
119° 110°103° 101° 99°
Los Angles, CA Azimuth required to see the 101° satellite “bore sight” = 137°
Los Angles, CA Azimuth required to see the 101° satellite “bore sight” = 137°
Denver, Colorado Azimuth required to see the 101° satellite “bore sight” = 166°
Denver, Colorado Azimuth required to see the 101° satellite “bore sight” = 166°
Orange, NJ Azimuth required to see the 101° satellite “bore sight” = 231°
Orange, NJ Azimuth required to see the 101° satellite “bore sight” = 231°
32
Line of Sight - Elevation
• The satellites orbit 22,300 miles from Earth near to the equator line
• North America is between 26° N and 71° N above the equator
Line of Sight - Elevation
• The satellites orbit 22,300 miles from Earth near to the equator line
• North America is between 26° N and 71° N above the equator
External Site SurveyExternal Site Survey
33
Site Survey:Review the PlanSite Survey:Review the Plan
Customer Communication
• ODU location
• Cable route
• Receiver locations
• Additional charges
• Get approval
Customer Communication
• ODU location
• Cable route
• Receiver locations
• Additional charges
• Get approval
34
SummarySummary
Now that you have completed this section you should be able to:
List the steps to conduct a proper site survey
Explain the installation plan to the customer (mounting locations, cable routing, etc.)
Keep the customer informed of any revisions, if they occur
Now that you have completed this section you should be able to:
List the steps to conduct a proper site survey
Explain the installation plan to the customer (mounting locations, cable routing, etc.)
Keep the customer informed of any revisions, if they occur
35
ExerciseExercise
• Written Exam– Place site survey steps in the correct order
• Hands-on – Use a DIRECTV receiver to locate the azimuth,
elevation and tilt of the ZIP codes provided
– Locate utility ground
– Use the compass and inclinometer
• Role Play: Customer Communication
• Written Exam– Place site survey steps in the correct order
• Hands-on – Use a DIRECTV receiver to locate the azimuth,
elevation and tilt of the ZIP codes provided
– Locate utility ground
– Use the compass and inclinometer
• Role Play: Customer Communication
36
Thank you!Thank you!
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