Segovia Overview 2009

Segovia Overview

2009

Segovia Proprietary Information

About

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Managed Network Services

Mobile Satellite Services

Professional Services

Integrated Communications Solutions

Customer Lifecycle Management

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Offerings / Suite of Services

Internet ServiceProvidersTelecom

ProvidersVolP

Large IT Mgt.Companies

Local IT SupportVSAT CPESupport

SpaceSegment

SatelliteOperators

TeleportOperators

Net

wor

kPr

ovid

ers

Sego

via Business Applications (Converged Voice, Video, Data)

IP Internetworking Services

End-To-End Distribution Path

WideArea

Network

Services

Content

Headquarters Teleport/ Gateway VSAT Indoor

Unit FirewallRouter

DatabaseServer

Wireless

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Segovia Terrestrial Network

Redundant “MPLS”Multi Protocol Label Switching

Private Backbone

Illinois Network Ctr.

New York Network Ctr.Virginia Network Ctr.

HeadquartersNode

Public Internet

PublicSwitch Telephone

Network(PSTN)

Redundant High Speed Private Connections

Netherlands Network Ctr.

Segovia has provided an information exchange environment for DoD and other US Government customers since 2002

Headquarters and Network Operations and Security Center are located in Herndon, VA

Segovia’s IP network solutions combine voice, data, and video delivering synchronicity of operations, overarching security, redundancy, and scalability in a cloud computing environment

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Segovia Satellites/ Coverage

California Maryland New Jersey Netherlands Australia

Segovia Constellation – Ka – Ku – C – L and X Band

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End-to-End Network

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Managed Network Services

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Premier Suite of Services

Segovia Managed BGAN (SMB) – “Take it with you” concept allows both the IP address and telephone number to roam world wide • Full Life Cycle Support – Differentiated Services

Segovia Global Net (SGN) – Allows mobile users to seamlessly reach back to legacy systems with minimal SATCOM training or expertiseSegovia Private Net (SPN) – Secure and exclusive infrastructure within Segovia’s existing infrastructure• Closed network

Segovia Dedicated Net (SDN) – Turnkey end-to-end solution that Segovia builds for and transfers ownership to the client

Network Access Options

Support Services VOIP NIPR / Open

Net AccessSIPR / Class Net Access

Exclusive Infrastructure

Bandwidth On-Demand

Customer-Owned / Segovia

OperatedSMB

SGN

SPN

SDN

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Network Operations Security Center

Responsible for the service assurance, delivery, availability and the integrity of the networkProvides 24/7/365 proactive monitoring of the customer NetworkCommissions remote terminals Distributes Status and Event notificationsCoordinates Network maintenance

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Technical Assistance Center

24/7/365 first call support and case management90% first call resolution goal (97% actual)ReportingOperations escalation Program subject matter experts

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Personal Security Clearances• National up to TOP SECRET• NATO up to COSMIC

National Industrial Security Program (NISP) Security Certificates• Facility Clearance up to US TOP

SECRET and NATO COSMIC• Authorized to store up to US and

NATO SECRET• COMSEC Account

Department of Defense Information Assurance Certification and Accreditation Process (DIACAP) • All networks are accredited• Fully participate or assist with

network accreditation

Clearances & Certifications

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Mobile Satellite Services

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Segovia Managed BGAN

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US Privately Owned and Secure Network• Directly Connected to the Inmarsat Core BGAN Network• Segovia’s Private Access Point Name (APN)• Segovia’s MPLS Backbone Network• Segovia’s Global Infrastructure• Segovia Managed RADIUS Access and IP addressing

Single Point for Total BGAN Service Support• Segovia BGAN Quality Assurance • User Terminal Support• BGAN Service Support• BGAN Account and Billing Support• End to End IP Network Support • Customer available BGAN Dashboard and Global Management System• One call 24/7/365 Technical Support from Segovia’s Technical Assistance

Center• 24/7/365 Network Management from Segovia’s Network Operations

Security Center

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Segovia Iridium Services Iridium Satellite

Constellation Constellation comprises 66 satellites

in a near-polar Low Earth Orbit (LEO) at 780 km (485 mi) altitude

Satellite-to-satellite links create a secure mesh network in space

Iridium Portable Phone Small handheld unit talks directly to

satellite Carries its own Subscriber

Information Model (SIM) which identifies the subscriber’s specific account

Iridium Advantages Ubiquitous coverage, including the

polar regions, oceans & air Portability and ease of use

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Integrated Communications Solutions

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VelocityIP/ ICE / BGAN

L BandSAS

Netherlands

L BandSAS

Italy

MPLS Extension

L BandSAS

Hawaii

AOR / IOR AOR / IOR

ICE Kits (Voice / Data / Video)

Checkable SecureFlexible SolutionSmall Team / Executive Crisis Comms.

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Scalable VSat TerminalsMobile & FixedSecureScalable

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Customer Lifecycle Management

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Lifecycle Management

Provide End-to-End (E2E) integrated global IP communications support:

Requirements definitionEngineering and planningService Level AgreementsService Oriented ArchitectureNetwork managementInformation assuranceAsset managementConfiguration managementFull life cycle support

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Service Level AgreementsCustomer SLA reports are obtained and compiled via the Segovia Global Management System (SGMS)SGMS consolidates all Network data from various sources and presents data in predefined reporting formats• Ticket Reports• Total Network Elements• Customer Remote modems

up/down• Network Utilization• Device Utilization• RF Network Availability• IP Network Availability

Service Level Management by SGMS

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Program ManagementProfessional Organization• Cleared (S & TS),

Certified (PMP)• 100 years of combined

experience, military and professional

Supporting 56 service based customers LNO Organization• Embedded network

resourcesFort Dix / NRRCAPG / 20thFort Sam / ARNORTH

Segovia Program Management

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US Army North20th Support CommandArmy Space Command’s SATURN networkArmy Corp of Engineers PEO EIS (CSS SATCOM)National Guard (LA, NC, MS) Developmental BGAN net in support of PEO C3T Special Projects Office

Major Customers

TRADOC NGB 1BCT, 1ID 3/2nd ID (SBCT- 1) 81st BCT30th IN BCT 82nd ABN Div

3rd Div

101st Div NorthCom 20th Support Command

2nd FSSG 3rd ACR

NTC

172nd SIB (SBCT-3) 134 COSCOM

FORSCOM

2nd CR (SBCT-4) 1st COSCOM

44th MED GP 1/25th (SBCT-2)

1st CAV Div

56th BCT (SBCT- 6)

USASOC

39th INF BCT 4/ 25th ID

25th ID Div (-) 7th Signal

352nd Civil Affairs

US Army Corpsof Engineers

PEO EnterpriseInformation Systems

Space and Missile DefenseCommand Battle Lab

Air National Guard Department ofHomeland Security USARNORTH

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Contract Vehicles

Encore II (DSA)DSTS-GSATCOM II – GSA IDIQ ($2B)TIGER Contract (ACoE IDIQ)DITCOWWSSBOSSU

Seaport-eS3R2TXMASSEWP IVITES-2HITES-2SDirect Contract: BPA or IDIQ

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Segovia Military Solution

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Teleport

Web EOC

Command

Segovia MPLS Infrastructure

VA Data CenterIL Data Center

Public Internet

DS 3Connection

Optional Dedicated T1 Line

Forward Operating Location

Deployed battle units depend on assured, always-on IP network communications to access strategic resources. Their mission success depends on information that guides decisions on where, when, and how resources must be applied. Segovia’s secure managed network solutions provide mission-critical communications, actionable intelligence, and secure reach back, ensuring warfighters are securely connected, with one IP address virtually anywhere in the world and in any environment.

Segovia Proprietary Information

End-to-End Network

26www.segoviaIP.com 703-621-6450

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Contact

Bob YakeleyNavy Business Developmentbob.yakeley@segoviaip.com

(703) 673-0894 (office)(571) 216-7262 (cell)