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THE MAGAZINE FOR CONSUMER -ELECTRONICS SERVICING PROFESSIONALS
Se vC &Tec o ogy JANUARY 1989/$2.50
So you want to service personal computers...
Servicing Sharp's small color TVs Automate your service testing
AN INTERTEC PUBLICATION
With Just One Probe Hookup You Can Confidently Analyze Any Waveform To 100 MHz, 10 Times Faster,
10 Times More Accurately, Absolutely Error Free, Guaranteed Or Your Money Back , .
tJTENSITY
Promises of increased productivity from other oscilloscopes fade fast when compared to the speed and accuracy of the SC61. ELminate the confusir g menus, cursors and complexity cf regular oscilloscopes t the push of a button. Here's what the S1 does for you:
Analyze Waveforms Easily
Accurate Waveform Display - 60 MHz Bandwidth (use- able To 100 MHz) To Test The Latest Digital Circuits.
Rock -Solid Sync - ECL Logic Circuits And Differential Amplifiers Give Fiddle Free Operation.
Four Times The Measuring Range - Measure From 5 mV To 2000 Volts (3000 Volts Protection) For Ex- panded Signal Handling.
AutotrackingTM Digital Readings Analyze The Whole Signal
Autoranging DC Volts Through Single Probe, Even With AC Coupled.
Automatic Peak -To -Peak Volts - Even If Variable Con- trol Is "Out Of Cal".
Automatic Frequency Measurements Without Sensi- tivity Adjustment Or Range Switching.
DIGITAL READOUT
VERTICAL POSITION
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CHANNEL A INPIS
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Digital Delta Tests Analyze Any Part Of The Signal.
Delta Peak -To -Peak Volts - Peak -To -F aak C olts Of Any Part Of The Signal.
Delta Time For Any Time Reading- Iroludiag Delay Between Traces
1/Delta Time - Frequency Of Part Of The Signal -
Finds Sources Of Interference Or Ringing.
Frequency Ratio Test - Tests Multiplier And Divider Circuits
Easy To Use - Human Engineered Controls And Virtually No Graticule Counting Or Calculations
The SC61 is designed to give you the measurements you need -
fast. We make one claim:
"Try the SCSI on your bench for 30 days. If is doesn't cut your present scope time in half, send it back for a com- plete refund, no questions asked."
Try the SC61 for 30 days, and discover true troubleshooting speed.
Call 1-800-843-3338 In Canada Call 1-800-851-8866
momCi 'cle (1) on Reply Card
Projection TV Service can be a work-out both physically and financially. The routine is tough. You want to complete the repair on the spot, without the heavy equipment, or the hassle of pick-up and delivery.
The Mitsubishi Projection TV In -Home Service Guide is the answer.
This compact (6" x 9") 3 -rind binder is packed with the help you need to repair
any Mitsubishi Rear Projection television ever produced...
PC Board Layouts Major Component Locations and Part Numbers Voltage Test Points Convergence and Adjustment Procedures Common Symptoms &
Causes
In full color, and INDEXED BY MODEL.
Now the only muscle you'll use is your arm, waving good-bye to your happy customer.
$29.95 PART NO. T/M VSS101 C.O.D. Orders accepted (800) 533-7278 FAX (800) 825-6655 VISA/MC ACCEPTED
LIG AND EASY.
mMITSUBISHI ELECTRIC SALES AMERICA, INC
National Parts Department P.O. Box 6007.5757 Plaza Drive Cypress, CA 90630-0007
Circle (3) on Reply Card
Contents
Page lo
FEATURES 10 So you want to service
personal computers... By Dan Evans With all the new consumer electronics technology out there, electronics servicers don't have to confine their interests to the traditional service areas. One area you might like to get into is computer servicing, but taking the plunge can be a bit daunting. Here's an overview of the factors to consider-getting the right training, finding sources of information and replacement parts, and understanding the equipment itself.
17 Using a personal computer to automate your service testing-Part I By Greg Carey Last time you were watching for an intermittent glitch, did it start to feel like you were waiting for certain southerly areas to freeze over? Then, suddenly it's there, it's gone-and you missed it. Wouldn't it be nice if someone else could do all the watching, waiting and catching for you? Someone else can-your friendly personal computer is the perfect sentinel to set on these irritating failures.
The magazine for consumer -electronics servicing pmfessionais
EIECTROAiC
Page 17
42 Servicing Sharp's small color TVs-Part H By Homer L. Davidson If you were tuned in to Part I of this series, you now know the basics of how these small -screen TVs work. Now, let's get down to some specifics, such as what tends to fail and what approaches you should take for certain problems.
50 1988 article index You need an article on automobile electronics, or a book on ICs? No problem: Here's a list of just about everything we covered in 1988.
DEPARTMENTS
4 Editorial Make a New Year's resolution-We did.
6 News
7 Business Corner The business side of things
16 Feedback
25 Symcure
26 Troubleshooting Tips
27 Books/Photofact
28 Test Your Electronics Knowledge
Volume 9, No. 1 January 1989
Page 42
31 Profax
47 Products
54 What do you know about electronics? Some ideas that work...and some that don't
57 Audio Corner Servicing the compact disc player- Part N
60 Computer Corner Understanding the effects of software
62 Video Corner Troubleshooting VCR front loading systems-Part I
64 Technology Breakthroughs pave the way for superconductor devices
65 Literature
66 Readers' Exchange
68 Advertisers' Index
ON THE COVER As is the case with any new servicing opportunity, PC servicing can require new knowledge, new information and parts sources, and new test equipment. (Photo courtesy of Specialized Products Company, Irving, TX.)
2 Electronic Servicing & Technology January 1989
CARVER DENON harman/kardon (6) HITACHI
NEC orrKYo. Qr) PIONEER' "SANSUI SHARP SONY. TEAC. YAMAHA'
These leaders specify Leader. When servicing electronics, depend on Leader for your test equipment needs.
Leader meets the standards of so many, because we set such high standards in design.
Equip your bench with our stan- dard test equipment as required by manufacturers. Leader continually consults manufacturers and their service facilities to determine what products and features you'll need. The unique features on Leader equipment help you work smarter and increase efficiency.
You'll tind hard -to -beat capabilities and valu3 throughout the Leader line.
See all there is to Leader's leader- ship, and benefit from our more than 34 years of experience. Phone now to discuss your equipment require- ments, for a copy of our catalog, and for the name of your nearest "Select" Leader Distributor. All Leader equip- ment is backed by a TWO-YEAR WARRANTY, and factory service on both coasts.
1. LCG-400S NTSC Pattern Generator 2. LVS-5850B NTSC Vectorscope 3 LDC-823S 250 -MHz Frequency Counter 4. LMS-238 TV Stereo Generator 5. 3216 AM/FM Stereo Generator 6. LHM-808 High Voltage Meter
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r Information Circle (4) on Reply Card Demonstration Ciq¡le (5) on Reply Card
7. LSW-333 TV Sweep Generator 8. LAG -126S Audio Generator 9. LMV-185A AC Millivoltmeter
10. LFM-39A Wow & Flutter Meter
Call toll -free
1800 645-5104 In NY State
516 231-6900 Leader Instruments Corporation
380 Oser Avenue, Hauppauge, New York 11788 Regional Offices:
Chicago, Dallas, Los Angeles, Boston, Atlanta In Canada call Omnitronix Ltd. 416 828-6621
LEADER FOR PROFESSIONALS WHO KNOW
THE DIFFERENCE
11. LDM-171 Distortion Meter 12. LTC -906 Transistor Checker 13. LDM-853A Digital Multimeter 14. LPS-152 DC Power Supply 15. LPM-8000 Laser Power Meter 16. LBO -2060 CRT Readout Oscilloscope
The above logos are registered trade marks or trade names of specific companies and or corporations and reproduction of their logos is prohibited unless explicit written permission is obtained Fran them.
Editorial
Make a New Year's resolution -
We did.
For some time now, consumer - electronics servicing has been experi- encing a decline. The introduction of highly reliable semiconductors a number of years ago dramatically re- duced the incidence of failures in such products as TVs and stereos and caused serious financial problems to many servicing operations. This change was a welcome eventuality for consumers, but it created difficulties for servicing. Many businesses failed. For a while things looked grim indeed.
The situation has not yet improved to the point where anyone feels Polyanna- ish, but there are bright signs wherever you look. Sales of all kinds of consumer -electronics products are con- tinuing strong, and many of the products the consumers are buying are expensive: high -end VCRs, camcorders, large screen TVs.
But in addition to interest in entertain- ment products, as prices come down there seems to be increased interest in products that have traditionally been business-oriented-personal computers, facsimile machines, cellular telephones. These products are also highly reliable, which is a good thing for us as con- sumers, but the sheer numbers of them being bought and put into use mean that there will be considerable opportunities for servicing them.
Of course, when you consider any new product as a potential for servic- ing business, there is a downside. If you want to service these products, you'll have a lot to learn. In the case of com- puters, which we talk about in a special report in this issue, you have to learn about software as well as hardware. (See Computer Corner in this issue.) You may have to buy some new test equip- ment. You will have to establish lines of supply for servicing information and replacement parts.
The important fact, though, is the op- portunities are there. The consumer - electronics field is broadening. Where the average home at one time had a
radio or two and maybe a TV, it's not uncommon to find homes with several color TVs, a VCR, a microwave oven, a stereo with turntable, cassette and compact -disc inputs. Many people own their own telephones, and many of these are portable. Personal computers are becoming increasingly common, and it looks like fax and cellular telephones are coming on.
It would probably be to the advantage of most servicing technicians and managers to make a New Year's resolu- tion for 1989 to at least look into all of this new technology and see if any of it fits in with their particular situation. Some of it may make sense for you and some of it may not, but you'll never know what you're missing unless you at least take a look at it.
For our part, we intend to have a look at much of this new technology in 1989,
and we'll report on it in these pages. For starters, there's a special report in this issue on personal computer servicing. In fact, we look at both sides of personal computers: servicing PCs and using the PC as a servicing tool. In February we're going to report on the current state of fiber optics. In May we'll be report- ing on video cameras and camcorders, followed by an update on extended - definition and high -definition TV.
Finally, in October we'll be bringing you a special report on compact -disk servicing, and we'll be taking an in- depth look at some of the new technolo- gies that are providing new servicing opportunities: computers, facsimile machines, copiers, phones and home automation.
Of course, many of these technologies may not be for you, but any one of them might be a good opportunity if you keep an open mind. We hope our reports dur- ing the year will at least give you some food for thought.
Happy New Year.
4 Electronic Servicing & Technology January 1989
FLUKE AND PHILIPS - THE GLOBAL ALLIANCE IN TEST & MEASUREMENT
FLUKE PHILIPS
PM 3070 100Mtr£ PHfLi
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Introducing a whole new way to look at oscilloscopes. Operation that's instinctively, unbe- lievably clear. Information that's detailed, yet free of errors. And intel- ligence that will speed your work. Philips' micro -computer controlled medium -frequency Smart Series. They could change forever the way you look at oscilloscopes.
HIGH PERFORMANCE WITH A VIEW
LCD window. Large digital indications note all selected functions, instrument settings and parameter values. Instantly. Precisely. With no mistakes. And right where you need them-next to the CRT. Not hidden in crowded frontpanels. Not wasting critical waveform display area. It's a revolutionary idea that facilitates the use of an oscillo- scope like nothing else. And it's only from Philips. Once again.
16kV CRT. Higher acceleration voltage and advanced electron optics assure bril- liance and spot quality that outshines any- thing else in this class.
Pushbutton simplicity. Quick, one -function buttons have replaced knobs for faster, surer, more reliable operation.
Instant -action AUTOSET Philips' intelligent beamfinder automatically selects channel, amplitude, timebase and triggering for error -free display of any input signal. Great for troubleshooting!
"Clever" cursors and delayed sweep. Stan-
dard on the PM 3070, "clever" cursors supply immediate amplitude and timing measurements with direct CRT readout. And an exclusive cursor -operated ZOOM function offers the most efficient use of delayed sweep available in analog scopes.
Auto -Triggering intelligence. Provides fast, stable triggering up to 150 MHz.
Probefactor compensation in LCD. It auto- matically adjusts all readouts for the probe you're using.
IEEE compatibility For fast computer hook- up and automated production test and calibration.
Choice of four models: Single and dual timebase; 60 or 100 MHz bandwidths.
SUPPORTING VIEW
Philips' medium -frequency instruments come with a 3 -year warranty, a 30 -day money -back guarantee and all the tech -
Circle (6) on Reply Card
nical and service assistance you need.
From Fluke-the people who believe that extraordinary technology deserves extra-
ordinary support.
POINT OF VIEW
Call Fluke today at 800 -44 -FLUKE ext. 77. And find out how easy it is to
change the way you look at oscilloscopes.
Ask for your free copy of our new guidebook, Basic Principles of Oscilloscopes.
John Fluke Mtg. Co., Inc., P.O. Box C9090, MIS 250C, Everett, WA 98206 U.S.: 206-3565400 CANADA: 416-890-7600 OTHER COUNTRIES: 206-356-5500
© Copyright 1988 John Fluke Mtg. Co., Inc. All rights reserved. Ad No. 0481.13065170
SMART SERIES OSCILLOSCOPES 60 &10O MHz
FLUKE
The magazine tor consumer -electronics servicing p,olesalonsls
News NASD plans January school
The National Association of Service Dealers (NASD), a division of the Na- tional Association of Retail Dealers of America, will sponsor the 30th annual School of Service Management (SSM) in San Diego, CA, Jan. 28-31, 1989.
Topics will include: "Increase Your Negotiating Skills" "A Financial Plan for Profits" "Computer Servicing as a Profit Center"
"Planning For the Future" "Profitable Product Refurbishing" "Service Contracts Hows and Whys" "Home Office Product Servicing" "Hiring and Firing" "Explanation of Laws Important to
Service Business Owners" The 1989 SSM will also sponsor the
Best Idea Contest, which features ideas for improving a service business, and the Certified Service Manager (CSM) examination will be presented during the 4 -day school.
For more information, contact NASD at 10 E. 22nd St., #310, Lombard, IL 60148; 312-953-8950.
Company offers "smart -home" technology
Nineteen rural electric cooperatives in 12 states have begun the introduction of new "smart -home" technology, which will provide efficient electrical control and automatic, precise meter reading.
The device, called ACCESS 21, is also designed to provide home security and fire systems, pay -per -view TV and home shopping as they become available through local utilities. The system uses a computerized module that records the use of electricity.
The new technology was developed by
Access Corporation, Nashville, and is marketed through an exclusive national agreement between Access and the Na- tional Rural Telecommunications Cooperative (NRTC), an organization of 500 rural electric and telephone cooperatives throughout the United States.
Access projects that approximately 50,000 rural U.S. households will have the system within the next two years.
HDTV shows bright future Market penetration of high -definition
television (HDTV) is expected to reach 25% of U.S. households by the end of the century. According to a report by
Robert R. Nathan Associates (RRNA) for the Electronic Industries Association (EIA), HDTV will penetrate the marketplace rapidly, with 10% of U.S. households owning one HDTV set four years after introduction and 25 % own- ing one by the end of the 20th century.
The first part of the report examines the impact of U.S. color TV manufac- turing on the economy and assesses the potential impact of HDTV on U.S. col- or TV manufacturing and sales.
Other highlights of the report include: HDTV will be a substitute product for
NTSC sets rather than a unique, entire- ly new product.
About the same number of workers will be employed in TV manufacturing whether or not HDTV is introduced.
Annual industry sales volume of col- or TVs will not be affected by the in- troduction of HDTV-only the product mix.
The large screen size of HDTV makes a U.S. production highly likely because virtually all large -screen sets intended for U.S. consumption are produced here.
92% of the 13 million HDTV sets sold in 2003 will be manufactured in the United States.
The report is a product of the HDTV Information Center established by the EIA. The center was established to col- lect and disseminate timely and accurate information on all aspects of the emerg- ing HDTV industry. Specific activities of the center will be to collect and disseminate information pertaining to the status of HDTV in the United States; to provide data on U.S. manufacturing capabilities; to track regulatory and legislative proposals concerning HDTV; to provide technical information; and to commission studies on industry effects and the market outlook.
For a copy of the report, contact the EIA HDTV Information Center at 1722 Eye St. N.W., Suite 200, Washington, DC 20006; 202-457-4992.
EDITOR'S NOTE: In the October issue, ES&T ran an article by Dan C. Anderson called "Locating ESD Hazards." If you would be interested in borrowing the ESD-prevention videotapes mentioned at the end of the article, contact Anderson Effects, P.O.
Box 657, Mentone, CA 92359; 714-794-3792.
ESA,
ELEOTRODiG Electronic Servicing & Technology is the "how-to" magazine for technicians who service consumer
electronics equipment. This includes service techni-
cians, field service personnel and avid servicing en-
thusiasts who repair and maintain audio, video,
computer and other consumer electronics equipment.
EDITORIAL Nils Conrad Persson, Editor Carl Babcoke, Consumer Servicing Consultant
Tom Cook, Senior Managing Editor
Alisa Carter, Associate Editor
Pamela S. Fleener, Editorial Assistant
CONSULTING EDITORS
Homer L. Davidson, TV Servicing Consultant Christopher H. Fenton, Circuit Fabrication Consultant Victor Meeldijk, Components Consultant Kirk G. Vistain, Audio Consultant Sam Wilson, Electronics Theory Consultant
ART
Kevin Callahan, Creative Director Barbara Miles, Graphic Designer
BUSINESS Cameron Bishop, Group Vice President Eric Jacobson, Publisher Greg Garrison, Sales Manager Stephanie Hanaway, Promotions Manager Kelly Hawthorne, Promotions Coordinator Dee Unger, Advertising Business Manager Catherine Grave, Advertising Coordinator
ADVERTISING Regional advertising sales offices are listed in
classified pages.
ADMINISTRATION R.J. Hancock, President Chuck Rash, Corporate Circulation Director Jane J. Powell, Circulation Director Jo Ann DeSmet, Fulfillment Manager Barbara Clare, Reader Correspondent
® MP
Member, Audit Bureau of Circulation
Member, American
Business Press
Member, Electronic Servicing Dealers
Association
CORRESPONDENCE
Editorial, advertising and circulation correspondence should
be addressed to: P.O. Box 12901, Overland Park, KS
66212-9981 (a suburb of Kansas City, MO); 913-888-4664.
Home office fax: 913-888-7243. Home office telex: 42-4156 INTERTEC OLPK
SUBSCRIPTION PRICES: one year, $19.49; two years, $32.98
in the USA and its possessions. Foreign countries: one year,
$23.49; two years, $36.98. Single copy price: $2.50; back
copies, $3.00. Adjustment necessitated by subscription ter-
mination to single copy rate. Allow 6 to 8 weeks for new
subscriptions.
PHOTOCOPY RIGHTS: Permission to photocopy for internal
or personal use is granted by Intertec Publishing Corp. for
libraries and others registered with Copyright Clearance Cen-
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is paid directly to CCC, 21 Congress St., Salem, MA 01970.
Special requests should be addressed to Eric Jacobson,
publisher. ISSN 0278-9922 $2.00 + 0.00
Eleebouic Servicing & Technology (ISSN 0278-9922) is pub-
lished monthly for $19.49 per year by Intertec Publishing
Corp., 9221 Ouivira Road, Overland Park, KS 66215. Second-
class postage paid at Shawnee Mission, KS and additional
mailing offices. POSTMASTER: Send address changes to
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©1989 All rights reserved. e/NTERTEC
6 Electronic Servicing & Technology January 1989
Business Corner
The business side of things By William J. Lynott
Life as your own boss is terrific. No time card to punch. Freedom to make your own decisions. The chance for a big income and financial independence.
Right? Well, not always. As any electronics
servicer knows, there are lots of headaches, not the least of which is the ever-present risk of failure. Figures published by the Small Business Ad- ministration (SBA) indicate that about half of all newly formed small businesses are liquidated or sold within two years, and four out of five will have bitten the dust within ten years. As if that weren't scary enough, it turns out that service -type businesses do even more poorly than the general averages.
Just another statistic? With statistics such as these to face
up to, every service dealer (or techni- cian thinking of going into business for himself) ought to be well-informed about the underlying causes of business failure and what steps can be taken to avoid them.
You may be inclined to think that in a technically oriented business such as electronics servicing, the biggest reason for failure would be lack of technical ex- pertise. Definitely not so. SBA studies and independent studies have clearly established that the greatest single cause of small business failure, by far, is poor management.
Dun & Bradstreet agrees. This venerable old firm analyzed more than a million business failures over a hundred -year period. Their conclusion was pointed: Lack of managerial ex- perience and aptitude accounted for some 90% of all failures.
Small service companies provide a good example. I seriously doubt that many fail because of a lack of technical expertise on the part of the owners. I
Lynott is president of W.J. Lynott, Associates, a manage- ment consulting firm, and publisher of the Service Dealer's Newsletter.
know for a fact, though, that many disappear every year simply because the founders had neither sufficient interest in, nor aptitude for, the business side of running a business.
That's not so hard to understand, I suppose, when you stop to consider that the very qualities that inspire some peo- ple to declare their independence through entrepreneurship might also lead them to look unkindly at the pros- pect of being tied down by the sort of mundane chores required to run a small business.
Be that as it may, those service dealers who are willing to face up to the facts and do something about them will still be in business long after others have failed.
Increasing your odds When I write on this subject, I always
think of a technician friend of mine who failed in his first attempt at business. He decided to switch the odds to his favor and enrolled in business administration classes in night school. His new service business is thriving now and he is ac- tively planning for diversification and growth.
Of course, not everyone can go to col- lege while running a business, nor is it necessary. What is necessary is a will- ingness to recognize that reasonable management skills are a prime requisite for business success. The good news is that those skills can be developed by almost anyone willing to devote the necessary time and attention to the task.
For example, studies attempting to pin -point the exact management defi- ciencies that cause so many small- business failures usually reveal a failure io keep adequate records as one of the chief villains. That's doubly unfortunate because recordkeeping is not only a simple job, it's absolutely essential for optimum business success.
Furthermore, records that are proper- ly designed and maintained actually
assist the service dealer. In the long run, they make his job easier and his business more profitable. Good records allow the dealer to see where he's been, but even more important, they allow him a peek at where he may be headed in the future.
As you know, Uncle Sam requires every business to maintain certain records. Such things as wage/hour and profit/loss statistics are required in order to establish tax liability. But please remember that requirements of this sort were not conceived as a help to the business owner; they are intended solely to provide evidence that the laws of the land are not being violated. Unfor- tunately, these mandatory records are the only ones kept by many small serv- ice dealers.
Basic recordkeeping One of the records that I find is often
shunned with a vengeance is the basic business budget. Keeping and using a budget is a simple job that provides the service dealer with an operating tool of immense value. In its most basic form, a workable budget can be committed to a single piece of paper in less than an hour. I don't believe I have ever known a service dealer to abandon the prepara- tion and use of a budget once he became convinced to give it a try.
That's the sort of thing this monthly column will be all about. In coming issues of ES&T, we're going to be discussing management techniques that can be put to work to help make your business grow and prosper-lots of facts, very little theory.
It's no accident, you know, that some dealers continue to grab an increasing share of the electronics -servicing market each year while others are caught up in a continual struggle to pay the bills. Helping you become one of the former and not one of the latter will be our pur- pose in bringing you Business Corner.
E5n January 1989 Electronic Servicing & Technology 7
An affordable portable Price/Bandwidth
$4995 100 MHz 2230 DSO,' 20 MS/s, 4K Record Length, 100 ns Glitch Capture, Cursors, CRT Readout, GPIB or RS -232-C Option
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4 $2795 100 MHz 2247A Four Channel, Counter/Timer, Store/Recall of 20 Front Panel Setups, Auto Setup, Smart Cursors - $2395 100 MHz 2246A Four Channel, Store/Recall of 20 Front Panel Setups, Auto Setup, Smart Cursors;" Dual Time Base
$2395 50 MHz 2210 DSO, 20 MS/s Sample Rate, 4K Record Length
,e $1495 20 MHz 2201 DSO, 10 MS/s Sample Rate, 2K Record Length, Hard Copy (RS -232-C) Option
$1795 100 MHz 2245A Four Channel, Auto Setup, Cursors, Dual Time Base
$1595 100 MHz 2235 Two Channel, Dual Time Base
$1095 50 MHz 2225 Two Channel, Horizontal Magnification (x5, x10, x50)
$695 20 MHz 2205 Two Channel
'Digital Storage Oscilloscope
( Check the prices ji and performance. You'll find the best measure of both in Tek 2200 Series Oscillo- scopes. Twelve scopes with bandwidths ranging from 20 to 100 MHz. Two and four channels. Analog and digital. And prices starting at just $695.
Select for such features as automatic setup, time and voltage cursors, built-in DMM functions, Counter/Timer and dual analog/digital capabilities at the push of a button.
These are scopes you'll appreciate for their well - proven reliability, achieved through simplified, practical internal design. They come
Copyright ©1988, Tektronix, Inc. M rights reserved. TAD -903-8-1
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right within your range.
Industrial -quality test instrumentation starting at $295.
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LISTED
For easy ordering or more information, call Tek direct:
complete with probes and comprehensive Tek warranty that includes the CRT
Ask those who own, use and rely on one-on the bench or in the field. There's just no substitute for genuine Tek quality. At any price. And at these prices, all the better.
Order one to go. Ask your Tek representative to set up a demo. Or call Tek direct. No need to settle for less when there's a top quality Tek portable with perform- ance and price right within your range.
1-800-426-2'L00
TéktronixJ COMMITTED TO EXCELLENCE
Circle (7) on Reply Card
So you
want to service
personal computers...
By Dan Evans
If you're thinking about getting into personal computer maintenance, or if you've recently taken the plunge into handling personal computer repairs, this article is for you.
The items to be examined here will include training, finding sources of parts and information, approaches to fault - isolation, details on some very helpful diagnostic tools, and the fixes for a sampling of specific problems. The focus of this material will be technical, but before we get to the nuts and bolts, let's step back and take a look at some of the forces at work in the personal computer industry.
This is an immature industry, now just ten years old. And it has only been in the last five years that large numbers of third -party service companies have emerged.
So what is third -party service? Think of it this way-the manufacturer of a product is the first party and the distributor or reseller is the second party. If a company is servicing the product but is not connected to a par- ticular manufacturer or reseller, that company is a third -party service com- pany. In turn, fourth -party maintainers are those companies that rework (repair) the boards or modules that aren't re- turned to the manufacturer for repair/replacement or that aren't fixed at some other level.
Evans is vice president of marketing for National Ad- vancement Corporation.
To the extent that they don't do their own rework of boards and modules, third -party service tends to use field - service techs who do most of their repairs at the customer site. Fourth - party maintainers primarily use bench techs who rarely need to see or talk to a customer. Although some people can do both kinds of technical work well, it is usually helpful to classify service people as bench techs (task -oriented problem solvers) or field techs (people - oriented problem solvers).
A significant proportion of the peo- ple now at work in the service side of the industry have been in it less than three years. There may be a lot of computer -servicing technicians out there, but many of them have not yet had the time or the training to achieve a high level of expertise.
The same thing is true of service pro- viders in general. There seems to be a tremendous amount of competition for computer service business, especially in larger cities, but surveys of computer owners reveal the belief that it is difficult to find quality service at a reasonable cost. This is a major factor in the cur- rent trend toward self -maintenance, especially at corporations and institu- tions where there are larger numbers of personal computers.
Another trend in the works is for organizations using outside maintenance to have the work done on a pay-as-you- go basis (time and materials billing) rather than paying a monthly or annual
10 Electronic Servicing & Technology January 1989
fee in advance for a traditional service contract.
IBM itself accounts for more than half of all the personal computers that have been sold to the Fortune 1500. The vast majority of corporate and institutional computers are IBM or IBM-compatible. Compatible means different things to different people, and it is important to distinguish degrees of compatibility.
To be called IBM-compatible, a machine should be able to run most of the programs that an IBM PC can run. A machine that is software -compatible may have little hardware compatibility. The best example of a compatible is a machine that runs virtually all of the software that an IBM can run and can also use the same modules, cards and peripherals (devices that add functions to a computer system) as the corres- ponding IBM system.
Apple computers, mainly the Apple II and Macintosh series, account for a relatively small portion of the computers installed in businesses and institutions. Other systems that are neither Apple II - nor IBM-compatible make up no more than a few percentage points of the business/institutional marketplace.
Although IBM has the biggest installed base numbers, there are good opportunities to repair the machines that are not as well known because there is less competition for that service bus- iness. The printer marketplace is not dominated by one manufacturer, and service on printers in general (especially
level tech, and some of them would be regarded as inadequate even for the per- son with little experience in any kind of electronics repair.
In evaluating the potential of any class, a high priority is to check the references. Talk to others who have at- tended the class or sent people to the class. Ask specific questions based on your needs.
Is the training hands-on? Research on how we learn shows that seeing a demonstration of a skill or technique is far more effective than reading or hear- ing about it. When a student then gets to practice the technique with the super- vision of an instructor, the highest level of learning and retention occurs.
Find out how much component -level information there will be in a prospec- tive class. Ask about class size and the ratio of participants to systems for hands-on instruction and practice. What kind of documentation comes with the training? Does the training include any help in finding sources of replacement parts? Is there any provision for
on the less common printers) is harder to find in some areas.
Now, with some of the commonly used terms and background information out of the way, let's look at some specific issues.
Training In a business where there is a constant
flow of new machines, new peripherals, new diagnostics and test equipment, plus new failure trends in particular types of components, there is a compell- ing need for training from a variety of sources.
On top of this, personal computer manufacturers are often very stingy with technical information, sometimes as a matter of oversight, sometimes because they want to reserve rework for themselves, and sometimes because of their concerns about clones or knock- offs. A computer service business must institute regular training if it is to grow and succeed long term.
Many of the computer manufacturers offer entry-level maintenance training on their products, but these training pro- grams may be difficult to get into unless you are an authorized reseller of the product. In some cases, you may also find the content less than satisfying.
One symptom of any new industry is that there is more than the usual share of opportunists. There are a number of third -party training companies that claim to teach computer repair. Most of these classes are oriented to the entry -
January 1989 Electronic Servicing & Technology 11
technical support or continuing educa- tion after the class is over? Does the training come with any guarantees or assurances of satisfaction? Is there a
penalty for cancelling or rescheduling a class? Getting the answers to these questions will help eliminate risks and assure the value of your selection.
Parts and information sourcing Each service operation needs to
develop its own database of sources, but
there are some good places to start. One publication that many computer repair operations are not aware of is Data Sources, a biannual directory of virtual- ly all computer companies and their products (whether hardware, software or services) from Ziff -Davis Publishing. Subscription information is available from Data Sources in Cherry Hill, NJ (609-354-4999).
The D.A.T.A. Books series from D.A.T.A. in San Diego, CA (619-
11XX Asynchronous (COM 1)
communications adapter
12XX Alternate async (COM 2) communications adapter
13XX Game control adapter
1301 Adapter test failed 1302 Joystick test failed
These tests are only accurate for the IBM async adapter. Wrap plugs must be installed when testing. U5 must be set for RS -232 (pin 1 at top) or adapter will fall.
Versions 2.12 and 2.20 of diagnostics due to a bug In the software will occasionally show a
failure on an operational adapter.
If using 2.06 IBM diagnostics and no game controller Is Installed, ignore this error. It Is a
bug In the software.
Figure 1. For many errors that occur in an IBM personal computer, the screen may flash
a message that gives the operator or the servicing technician an idea of what went wrong- if they know the numeric code. This is a sample of some of the numeric codes and what they mean.
SYSTEM (DTE) PRINTER (DCE)
(TXD) 2 (TXD) 2 XON XOFF J
(RXD) 3 3 (RXD)
(RTS) 4 5 (CTS)
^ 6 (DSR) (CTS) 5
-- 20 (DTR) (DSR) 6
8 (CD)
7 (COMMON) (COMMON) 7
DENOTES AN OUTPUT PIN
578-7600), is a good guide to replacements and alternate sources for various types of components.
The Electronics Engineers Master Catalog series from Hearst Business Communications in Garden City, NY (516-227-1300), may already be familiar to people now repairing other kinds of electronic devices.
Although they can be frustrating to
deal with, the hardware manufacturers are an essential source of information. Many service vendors don't try to con- tact manufacturers because they assume that they won't be helped. Others make a few attempts and then quit because they don't get the information they need.
One secret of success in this area is
to start by just getting the name of a per- son who can help you. This person may not always be in the technical support area. It may be someone in engineer- ing, or it may be a knowledgeable salesperson.
Develop a telephone relationship with these people and treat them well, even when they can't help you. Perhaps there will be times when you can give them information. Find out if they have direct or private phone numbers, and ask when it's easiest to reach them.
As mentioned before, some training companies may help with parts and in- formation sourcing. National Advance- ment Corporation, for example, pro- vides its graduates with a toll -free technical help line, a database of parts suppliers, and regular mailings of technical updates on computer service.
Approaches to fault -isolation A computer -servicing technician, like
any other kind of technician, needs to understand the equipment well enough to know the logically correct sequence of tests needed to isolate the fault.
In actual practice, however, many repairs do not require a great deal of fault isolation. All technicians or mechanics tend to learn the common failures of the equipment they work on a great deal. The best ones keep records of particular failures and how they were handled.
Here are some examples of solutions to personal computer problems that are part of National Advancement's 30 -hour, hands-on class. Much of this material is taken almost verbatim from the NAC Reference Manual.
Figure 2. For a computer to send data to the printer in an RS -232 system, pins 2 and 3 must Device: IBM monochrome monitor
be flip-flopped as shown by the interconnecting cable. (5151)
12 Electronic Servicing & Technology January 1989
Problem/Solution 1: A blank screen in- dicates a bad fuse, probably caused by a shorted transistor (location TR23; this can be a BÚ406, BU407 or BU408). Do not use a cross-referenced component.
To disassemble the monitor, discon- nect the power and signal cables from the system. To remove the two screw covers on top of the monitor, use a small, flat -blade screwdriver and pry up the back of each cover. Next, remove the two Phillips screws from the top of the monitor and turn it face down. Remove the six screws on the bottom of the case. Don't remove the feet or the two screws next to where the cables enter the monitor. Pull both cables from behind the plastic flange. You can now lift off the case.
If you still do not have a picture after replacing the fuse and the transistor, check for a glow in the back of the CRT. (This will tell you if you have power.) If there is no glow and the fuse is still good, the main power transformer prob- ably has an open primary and needs to be replaced. Take care to avoid getting shocked while the power is on.
If you have no picture but you do have a glow in the back of the CRT after replacing the fuse and the transistor, quickly turn off the monitor. Check the heat sink at the transistor you just replaced (location TR23), being careful not to burn yourself. If it is getting hot, the flyback transformer is shorted and needs to be replaced. This part is available from Computer Parts Ex- change (CPX), Chatsworth, CA; 818-709-4003. CPX also has a facility in New Jersey (201-389-8333). Another source for this part is Acetron Data - products, Van Nuys, CA; 818-786-9789.
Problem/Solution 2: The symptom here is full brightness unaffected by the brightness control. This indicates a bad resistor (location R515i its value is 180k4 at 1/2W).
Problem/Solution 3: The symptom of a third frequent failure on the 5151 is a horizontal line across the screen. This indicates a bad chip (location IC401; it is a TDA1170 IC).
Device: Seagate ST -225, ST -238 or ST -213
Problem: Drive loses data and format (more noticeable with temperature changes). Solution: The problem is caused by ex -
The Philips ECG DT -200 Temperature Adapter turns your digital multimeter into a thermometer! Our DT-200Temperature Adapter can turn your digital multimeter into a direct -reading thermometer for minimal additional cost. Take a look:
uses K -type thermocouple (included) temperature to voltage converter with a linear
1.0mV DC/degree output with >_ 10MS2 input impedance meters O 6 output jacks assure perfect fit with almost any digital multimeter D measurement range of -50° to -2372°F and -50° to 1300°C Contact one of our more than 900 distrib- utors, or call 1-800-225-8326 for the name of the distributor nearest you. It just might be the smartest call you make all week.
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Circle (8) on Reply Card
The ECG pocket -sized DM -51 Multimeter is packed full of features! The ECG® DM -51 Multimeter is part of our new line of compact mul- timeters that combine small size with big features. The DM -51 can easily be carried in a repair kit, bag or even your shirt pocket!
measures up to 200 MS2
up to 10 amps DC test batteries -9V, 1.5V transistor hFE test
D diode test continuity beeper
Contact one of our more than 900 distribu- tors, or call 1-800-225-8326 for the name of the distributor nearest you. It just might be the smartest call you make all week.
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The Smart Choice.
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ECG Replacement parts keep VCR's in top shape! To replace VCR mechanical parts look no further than Philips ECG.® Our new line can replace mechanical parts for most major brands of VCR's and our catalog contains the most accurate cross-references by part number and model number. Other features: D line includes 13 pinch rollers, 33 idler wheels and assemblies, 4 idler replacement tires and 46 belt kits
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January 1989 Electronic Servicing & Technology 13
pansion of the chassis as the drive warms up. The board mounted on the chassis does not allow the case to ex- pand normally, and the drive goes out of alignment. To solve this problem, just loosen the screw that fastens the board to the chassis at the front of the drive and leave it a little loose. Then refor- mat the drive (both controller level and DOS format). Be sure you have an up- to-date backup of the drive before start- ing this procedure.
Device: Floppy disk drive
Problem/Solution: A floppy disk drive is the device on the personal computer that is most likely to fail. In the field, floppy problems are most easily handled
by replacing the drive with a unit that is known to be good. And here's a catch-many service organizations do not do their own floppy -drive alignments or repairs. They replace with new drives or drives that have been fixed by a supplier. As a result, they don't know for sure if their replacement is
properly adjusted and aligned. The usual justification for depending
on outside sources is that new floppy disk drives are inexpensive or that align- ment procedures are too time- consuming to do in-house. Often we have had technicians tell us that they throw "bad" disk drives in the trash. When we hear that, we ask them if they have any they want to throw our way.
Over the last few years, we've been
YOU HAVE DISCOVERED A FAILING MONITOR.
REFER TO THE COMMON FAILURES SECTION OF THIS MANUAL FOR A
POSSIBLE CAUSE AND CURE FOR THIS PROBLEM.
YES
YOU HAVE DISCOVERED A BAD MONITOR ADAPTER.
[YOU HAVE DISCOVERED A BAD SYSTEM BOARD.] SEE COMMON FAILURES
SECTION OF THIS MANUAL FOR A POSSIBLE
CAUSE AND CURE FOR THIS PROBLEM.
FROM PAGE 1
PART
DOES THIS SOLVE THE PROBLEM?
NO
GO TO PAGE 1
PART C
ON PC OR XT, CHECK SWITCHES 45 AND #6
FOR PROPER CONFIGURATION FOR THE TYPE OF MONITOR YOU ARE USING. SWITCH I/1
IN THE CASE OF THE AT.
ON FOR MONOCHROME, OFF FOR COLOR.
REPLACE THE MONITOR ADAPTER BOARD AND
RETEST. [REPLACE THE SYSTEM BOARD
AND RETEST FOR THE PS/2 ONLY.]
YES DOES THIS SOLVE THE PROBLEM?
i REPLACE THE SYSTEM BOARD AND RETEST. [ON THE PS/2 ONLY, IF THIS DOES NOT
SOLVE THE PROBLEM, GO TO PAGE 4 PART L.
GO TO PAGE 5
PART E
NO
FROM PAGE 5
PART \M/
FROM PAGE 3
PART
NO
REFER TO POST ERROR CODES SECTION OF THIS MANUAL FOR POSSIBLE N
CAUSE AND CURE. IF
THE SYSTEM IS AN XT AND POST IS LOOPING, TURN OFF SWITCH 1.
PRESS THE Fl KEY, THEN GO TO STEP 2.
REPLACE THE DIAGNOSTICS DISKETTE WITH A KNOWN -GOOD
DIAGNOSTICS DISKETTE.
DID THE SYSTEM
DISPLAY THE DIAGNOSTICS
MENU?
NO
GO TO PAGE 3
PART G
FROM PAGE 1
PART D
EITHER A FLASHING
CURSOR ON A PC OR A DISPLAY OF MEMORY ON
XT, AT OR PS/2?
YES
DOES THE SYSTEM COMPLETE ITS POST WITHOUT
AN ERROR?
STEP 2
NO
YES
YES
DID THE SYSTEM
DISPLAY THE DIAGNOSTICS
MENU?
YES
PRESS 0 AND ENTER KEY
TO RUN DIAGNOSTICS
ROUTINES
GO TO PAGE 6
PART
Figure 3. This is an example of the kind of fault -isolation flowcharts that are available to help in diagnosing problems in personal computers.
given lots of "bad" floppy disk drives, and we've purchased many as_ scrap for $5 or less per unit. We've had hundreds of "bad" drives brought to our classes.
Typically we find that about 35 % are in perfect working order, and do not need any adjustment or alignment. About 50% need only three to five minutes of attention to get the alignment right. About 15 % need a read/write head, motor or chip (usually a pre -amp or stepper driver chip).
But the issue here is not just cost- effectiveness, it's quality control. Unless there is someone in the organization who can check drive alignments and ad- justments, there will be solutions where one problem drive is traded for another or where good drives are routinely replaced because a particular tech can't think of anything else to do with sticky problems.
It is also important to remember that when someone declares something unrepairable, it may simply mean they don't know how to fix it. Repair is not always the cost-effective solution, but we've fixed a lot of "unrepairable" devices for a fraction of the replacement cost. Recently, a student brought in an IBM monochrome monitor deemed "unrepairable" by a fourth -party main- tainer. It was fixed in a few minutes with pennies in parts.
Device: IBM PC or PC/XT
Problem/Solution: System appears not to be getting power although the fan is running. There is no display, no beep and no error message when power is turned on. Replacing the power supply doesn't help a bit. Replacing the system boards fixes the problem, but what's wrong with the system board?
To understand this one, we need an explanation of how the power -on self test (POST) works. The IBM POST routine, located in the BIOS ROM, runs numerous tests of the system board and add-on boards. If any of the first 11 of these tests fails, no cursor and no error message will appear. The system ap- pears dead, even if the failure is simply a bad chip in the first 16K (critical bank) of RAM.
Because the IBM POST checks critical bank RAM during the first 11 of its tests, it will not continue if a failure is detected there. This problem with a bad RAM chip in the first 16K accounts for about 50% of all "dead" system boards. Failure of any of the other first
14 Electronic Servicing & Technology January 1989
Proper alignment can save a floppy disk drive that would otherwise be scrapped.
11 tests will also result in an apparently dead system board.
In the case of the IBM PC, some com- patibles and sometimes the IBM PC/XT, the critical bank of RAM is soldered in, making it impractical to troubleshoot by systematically replacing chips. The most typical solution for this kind of failure has been to replace the system board and send the "dead" board to IBM or a third- or fourth -party maintenance company for repair or ex- change at a cost of $70 to $225 or more. Labor and shipping costs, the supplier's turnaround time, and spares inventory add to the cost of having boards repaired outside.
There are two very useful tools for dealing with system -board problems. One is the WindsorPOST diagnostic ROM module, made by Windsor Technologies of San Rafael, CA (415-456-2200). It can be used on the IBM PC, the IBM PC/XT and most compatibles that closely adhere to the IBM video standards. Windsor has just released a version for the AT.
To use the WindsorPOST, the socketed BIOS ROM is removed (this is the ROM that contains the IBM POST), and the WindsorPOST module is installed in its place. The Windsor - POST ROM performs 36 diagnostic tests on power up and will pinpoint the problem in an otherwise "dead" board about 70% of the time.
The second tool is the RACER diagnostic card from Ultra -X of Santa Clara, CA (408-988-4721). The RACER card will find a few problems that the WindsorPOST ROM will not, and it comes with ROM sets that allow it to be used on the IBM PC, IBM PC/XT, IBM PC/AT (286), compatible or 386
Use care when replacing integrated circuits. Carefully pry out the faulty chip and make sure all pins are properly aligned before installing a replacement.
machines. The acronym RACER stands for real-time AT/XT computer equipment repair.
Informal statistics from graduates of the NAC training programs indicate that at least 70% of all system -board failures can be isolated to the component (chip) level with the WindsorPOST module and/or the RACER diagnostic card, without the use of an oscilloscope or logic probe. Suggested retail for the IBM PC/XT version of the Windsor - POST ROM module is $295, and sug- gested retail for the AT version is $395. The RACER card has a suggested retail of $579.
Another 15 % of system -board failures can be attributed to the clock circuit, non-maskable interrupt (NMI) circuit, or a data/address line failure. These problems can often be isolated with an oscilloscope and the following procedures:
1. Jumper pin 10 to pin 20 on the DMA (direct memory access) controller (loca- tion U35 on the IBM PC, U28 on the IBM PC/XT) and turn on the system to test. If this solves the problem, replace the DMA Controller.
2. Check for a 4.77MHz clock on pin 8 of the clock chip (location Ull on the IBM PC, Ul on the IBM PC/XT). If no clock is detected, possible causes are the clock chip or the crystal.
3. Check for 4.77MHz clock at pin 8 of the 74LSO4 (location U51 on the IBM
PC, U89 on the IBM PC/XT). Replace the chip if there is no clock.
4. Check for 4.77MHz clock on pin 4 of the time delay (location TD2 on the IBM PC or the IBM PC/XT). If no clock is present, remove the time delay and replace with a 4709 resistor across pins 1 and 4 on the system board.
5. Check the signal at pin 9 of the 74LS74 (location U96 on the IBM PC, U86 on the IBM PC/XT) for a high or floating signal. If a high or float is found on this pin, replace the chip. This signal is the ALLOW non-maskable interrupt (NMI).
6. Try replacing the 8088 processor, which is socketed.
These steps have been found to be ef- fective for troubleshooting about 85 %
of all system -board failures within five minutes. Most of the other 15 % are usually attributed to an address or data line being pulled high or low. In many cases, these problems can also be spot- ted with an oscilloscope. It is recom- mended that inexperienced technicians not attempt to remove or replace chips that are not socketed.
If you have questions, please feel free to contact National Advancement Corp., 2730-J South Harbor Blvd., Santa Ana, CA 92704; 714-754-7110. Personal com- puter repair material was developed by Don Doerr, NAC's director of technical services. CISET,
January 1989 Electronic Servicing & Technology 15
Symcure guidelines
ES&T is now paying $60 per page for accepted Symcure submissions.
The term Symcure is a contraction of two words: symptom/cure. Problems that are published in the Symcure department are those that have occurred more than once. This is the kind of problem you can solve without even a second thought because you've already seen so many of that particular brand and model of set with those symptoms. In almost every case, it will be the same component that fails or the same solder joint that opens. Submissions must follow these rules:
Each submission must consist of seven individual symptom/cure units on a single brand of TV set.
If there is no Sams Photofact on the unit, we cannot accept the submission.
Troubleshooting Tips guidelines ES&T is also paying $25 per item for
accepted Troubleshooting Tips. A Troubleshooting Tip describes a pro-
cedure used to diagnose, isolate and cor- rect an actual instance of a specific prob- lem in a specific piece of equipment. Its value, however, lies in the general methods described.
A good Troubleshooting Tip has the following elements:
It should be a relatively uncommon problem.
The diagnosis and repair should pre- sent something of a challenge to a com- petent technician.
It should include a detailed, step-by- step description of why you suspected the cause of the problem and how you con- firmed your suspicions-anything that caused you to follow a false trail also should be included.
It should describe how the repair was performed and any precautions about the possibility of damage to the set or injury to the servicer.
For Symcures and Troubleshooting Tips, please also include:
the manufacturers name; the model and chassis number; the Sams Photofact number; a sketch of the schematic area where
the fault was found. (Include a major component such as a transformer or tran- sistor to provide a landmark.)
Feedback
The photo credit for the November cover was inadvertently left off the table of contents. Our thanks to Belden Electronic Wire and Cable, Richmond, IN, for providing us with the November cover.
A mistake to disregard errors? I read Sam Wilson's "What Do You
Know About Electronics?-Thevenin's Theorem" in the October issue. I would like to give you my opinion on the next - to -last paragraph-"You make a bad mistake if you reject a book on the basis of a few errors."
If you're reading a book for an educa- tion, how do you know which are er- rors and which are not? It might take quite some time for a novice to realize an error has been made.
In my opinion, very careful editing of new book material is a must and is an obligation to the reader. After all, he's the one paying the bill and trying to learn. He shouldn't have to waste his time looking up errors. If he accepts the error and does not know it is an error, his mind is now impressed with this er- ror as a fact. Raymond McCoy Fort Worth, TX
Dear Mr. McCoy: In an ideal world, a new car comes
off the assembly line with absolutely no problems, airplanes never crash and technical books have absolutely no er- rors. That is the world we strive for.
In the real world, there are errors and problems. We never get to the point where we accept them without com- plaint, but we don't let these things
bring us to a complete halt. People still buy cars, books and airplane tickets.
Your point about errors in books is well -taken. Certainly, the authors and editors must make every effort to get the errors out. In my experience, they do a good job. It is very rare to have a glar- ing technical error in an article or book.
Errors in spelling, punctuation or even math do creep in, however. Recent- ly I saw a new book with Ohm's law written as I=VR. The printer had ob- viously left out the slant bar for the frac- tion. It should have been I=V/R.
That error should not bother the novice because the equation is written correctly a number of times in the book, and the only way you can get the answers given in the answer sheet is to use the correct equation.
It is not a good idea to get all of your learning from one source. By reading other sources, you will easily spot a minor error. Sam Wilson
A warning for microwave servicers I enjoyed the article in the October
issue about microwave ovens by Donald Hopkins. He stressed the danger of the high voltage and its lethal current capability, but he didn't stress the nasty shock you can get if you don't properly discharge the capacitor in some ovens. This capacitor can hold a potential across both terminals, and discharging from one terminal to the other will still leave the potential to the case of the capacitor. I ran into this on an older commercial microwave oven. The shock I got produced a burn on my finger. I knew the capacitor had been discharged one terminal to the other, but shorting either terminal to ground after shorting one terminal to the other still produced a hot spark. Since that time, I always clip -lead my shorting bar to ground when I discharge the capacitor, and I never trust bleeder resistors to do that job. Vic Hemmersbach Morris, IL
Thanks for the safety tip. As you know, electronics servicing can sometimes be downright dangerous if you don't follow recommended safety procedures. A lit- tle extra caution never hurts. Shocks of this magnitude, however, can. Editor eStlfvw
16 Electronic Servicing & Technology January 1989
Using a personal computer to
Automate your service testing -Part
By Gregory D. Carey, CET
Did you know that if you have a per- sonal computer and test equipment with the appropriate interface hardware, you can hook it up to a consumer product that has an intermittent failure, go away, and have the computer store test values? With this setup, if the problem occurs while you're away, you can interrogate the computer and determine what the nature of the problem is.
The personal computer has more capability in electronic testing and serv- icing than most people realize. It can be connected to many test instruments to make some testing automatic. This ar- ticle explains the two different methods of interconnecting a computer and test equipment. In Part II, which will appear in a future issue, we will cover some typical uses for this marriage.
The computer interface There are two types of computer in-
terface systems used to connect test in- struments and computers: IEEE -488 and RS -232. The IEEE -488 format is also called the general purpose interface bus (GPIB) or the Hewlett Packard in- terface bus (HPIB). RS -232 is the stan- dard serial interface used on many com- puters. The two interface systems have advantages for different uses.
Both approaches to computer inter- facing let you connect a computer to ex- ternal devices. Both are bidirectional, which allows the computer to either send information out or receive it back from the outside world. A few very ex- pensive test instruments have both built- in, but by far most test instruments with computer interface have either one or the other, based on how the instrument will be used.
Carey, an application engineer at Sencore, has mn more than 800 seminars for service dealers.
Test instruments with GPIB greatly outnumber those with RS -232. Several thousand test instruments are available with GPIB interfacing as an option. A few plotters and printers also use GPIB, but they usually are intended to be used in a system that already uses the GPIB format for test instruments.
By comparison, RS -232 is more com- mon than GPIB in computers. Printers,
struments that have RS -232 typically are those used for remote sensing, such as RF signal -strength meters.
Neither RS -232 nor GPIB is "ideal" for every instrument application. Each protocol works very well in some uses, marginally in others, and poorly in still others. Table 1 shows the relative advan- tages and disadvantages of the two pro- tocols. Notice that the only advantage
plotters, scanners and modems often use the standard serial interface, which is another name for RS -232. (Some printers use a third protocol known as the Centronics parallel standard. This parallel format is used when data flows in only one direction, from the com- puter to the printer.) The only test in -
common to both is the ability to move data in both directions. After that, the two look very different. The decision of which system is to be used for a par- ticular application must be based on what the system needs to do. Because RS -232 is already built into personal computers, many users want to use it for
January 1989 Electronic Servicing & Technology 17
automation. Yet GPIB is the preferred protocol for most test equipment applications.
The biggest differences Although it has several secondary ad-
vantages, RS -232's single biggest advan- tage is that it can easily send signals over longer distances. It can directly send signals about 1,000 feet in one run of cable. A device called a line extender lets the run go even farther. For exam- ple, many mainframe computers use RS -232 to send data to printers located in many locations of a business. Inex- pensive twisted -pair cables interconnect the computer and printer.
If data must be sent over longer distances, a modem (a word meaning modulator/demodulator) can convert RS -232 signals into a form that can be fed over a standard telephone line. GPIB signals must first be converted to RS -232 if a modem is needed.
By contrast, GPIB's single biggest ad- vantage is that it can work with several instruments simultaneously. This capa- bility is essential when an automated test requires more than one item to be under computer control. For example, a manu- facturer might use GPIB to automate several pieces of test equipment at the end of a production line. Up to 15 dif- ferent units can be connected simultaneously when GPIB is used.
The reason for these differences is the way the signals are fed to and from the computer. RS -232 is a serial system, which means the ones and zeros of in- formation must follow each other down a single wire, like a string of cars
through a tunnel. RS -232 uses two such wires: one leading from the computer out and one from the outside world in, allowing data to flow in both directions simultaneously. RS -232 standards also allow for 21 other wires to be used for various functions for controlling and supporting the two main signal lines.
GPIB is a parallel format. Eight separate wires carry the data into or out of the computer, allowing an entire byte (eight data bits) to move at one time. If all things were equal, this would make GPIB eight times faster than RS -232. (GPIB can actually transfer data about 260 times faster than the fastest RS -232 data rate because of other electrical dif- ferences in GPIB.)
One additional feature of the eight data lines is that they provide a standard way to address any of the external units, either one at a time or in groups, allow- ing connection of several units. RS -232 needs expensive or complicated mechanical or electrical signal switching to work with multiple instruments.
Availability of interfaces RS -232 interface ports are either in-
cluded as part of a personal computer or easily added with a low-cost ac- cessory board. RS -232 will interface with many printers (RS -232 is sometimes called a serial printer port) and is the only standard that works directly with modems.
Third -party manufacturers make ac- cessories to add GPIB to IBM and Ap- ple Macintosh computers. Similar ac- cessories were available for Apple H,
Commodore and Radio Shack TRS-80
INSTRUCTIONS
READINGS
computers earlier, but most manufac- turers have discontinued making these cards. Some specialized computers, such as those from Hewlett-Packard and Fluke, are designed as instrument con- trollers and use GPIB as their main in- put/output port.
Because RS -232 is common on com- puters but GPIB is often needed for test equipment automation, several manufacturers make devices called pro- tocol converters. The computer connects to the RS -232 side of the converter, which, in turn, converts the signals to GPIB. These converters let you take ad- vantage of the benefits of both com- munications protocols for even more versatility. (In the final installation of this 2 -part series, we'll show some ex- amples of using one of these converters.) The main advantages of a GPIB board inside the computer are higher -speed data transfer and fewer internal cables and boxes.
Both RS -232 and GPIB are based on industry -wide standards, but only GPIB is a true standard. RS -232 has hundreds of variations to make direct connection more difficult. Let's look at a few of these variations.
Various RS -232 schemes The RS -232 standard specifies voltage
levels and polarity so that one RS -232 feeds another directly. However, the many variations in RS -232 make it notoriously difficult to work with when you are connecting two devices for the first time. The difficulty comes from variations in data transfer rates, data for- mats and electrical connectors. Once
/ l IST/ürli1i® i; __. -"-- -- , O' -"es -- \ i : _
L :... ._ .... ... _. __.. ..,.......
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..,.,.
O 0 ` O°O - .. - _- ' a -:>- _..._ ,...w...,,,. :::. .....:7...--.7. ,..:..._ ._ _..
I ._ O O °i ,,-----, O O`Ö¡Ö I ' _®.
Figure 1. Automation calls for bidirectional communications. The computer must set the in-
strument to the correct function, and the results must feed from the instrument back to the computer.
18 Electronic Servicing & Technology January 1989
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1 1 1
0 1 0 1 o o
1 1 - 0 0 00 01 1 1
i )
1
1
--00 SERIAL PATHWAY 1 0
01 11 10
WAITING DATA BYTES
11 10 01 11 01 10 00
REFORMED BYTES
ü n
11
)
10 01 11 1 0
10 01 01
01 10 DATA DATA
BYTES BYTES
Figure 2. The serial RS -232 protocol must send data one bit at a time down the serial line; the parallel GPIB sends eight parallel bits at once.
All four of these connectors are used for RS -232, depending on the brand and model of computer. The 25 -pin connector (far right) is used most often.
There is only one type of GPIB connector used. Most have a male and a female con- nector on each cable end, allowing the con- nectors to be stacked on top of each other.
you get it running, it generally works well from then on unless you add or change some part of the system.
First, RS -232 encompasses 15 dif- ferent data transfer rates. The rate of data transfer is measured in baud. One baud is the transfer of one data bit per second. For example, a 300 -baud device transfers data at 300 bits per second. It takes about 10 bits (seven or eight data bits plus two or three control bits) to form one character (byte), so the data transfers at one -tenth the baud rate. A baud rate of 300 yields about 30 characters per second, and the fastest RS -232 baud rate of 19,200 sends data at about 1,900 characters per second.
The computer and the external device must use the same baud rate to com- municate. If the two rates are different, each character is garbled and all data are lost. Most RS -232 devices have switches, sometimes inside or on the back panel, that let you set the baud rate to match the computer system.
Aside from speed variations, there are nearly a dozen data format variations. Data bytes can either be seven or eight
bits long. RS -232 then adds extra pulses called stop bits and parity bits, which help ensure accurate data transfer. There can be one or two stop bits, and parity can be none, even, odd, mark or space for even more variations. The number of stop and parity bits must also match in order for data to move from one device to the other. Again, switches on the unit let the user match an instrument to the computer system.
Finally, RS -232 uses at least four dif- ferent physical connectors with five, eight, nine and 25 pins. The 25 -pin ver- sion has been the most common, but it
has dozens of different wiring varia- tions. Luckily, the main data and ground pins are always the same. Table 2 shows the four pins that are always the same.
The data -out and the data -in pins in- terchange, depending on whether you're considering the computer end or the other end of the cable. The "out" of the computer must feed the "in" of the ex- ternal device and vice versa. There's a
50-50 chance that an RS -232 cable will connect the inputs and the outputs cor- rectly. Some devices have switches or
Sources of GPIB interface products or software Black Box P.O. Box 12800 Pittsburgh, PA 15241
412-746-5530 (RS-232/IEEE-488 converters)
Connecticut microComputer Box 186
Brookfield, CT 06804 800-426-2872 (RS-232/GPIB converters)
ICS Electronics 2185 Old Oakland Road San Jose, CA 95131
408-432-9009 (RS-232/GPIB converters)
IOtech Box 391344 Cleveland, OH 44139 216-439-4091 (RS-232/GPIB converters, IBM plug-in boards, Macintosh adapters, software)
MetraByte 440 Myles Standish Blvd. Taunton, MA 02780 617-880-3000
(IBM plug-in boards, software)
National Instruments 12109 Technology Blvd. Austin, TX 78727 800-531-GPIB (RS-232/IEEE-488 converters, IBM plug-in boards, Macintosh adapters, software)
Scientific Solutions 6225 Cochran Road Solon, OH 44139 216-349-4030 (IBM plug-in boards)
Tektronix P.O. Box 500 Beaverton, OR 97077 800-835-9433 (IBM plug-in boards, software)
Wavetek San Diego Box 85265 San Diego, CA 92138 619-279-2200 (Software)
Ziatech 3433 Roberto Court San Luis Obispo, CA 93401 805-541-0488 (IBM plug-in boards, Macintosh adapters)
20 Electronic Servicing & Technology January 1989
CHEMTRONICS ANNOUNCES
jumpers to let the user exchange the wir- ing of the "in" and "out" pins when the output of the computer connects to the output of the other device.
If there is no way to internally switch the pins, there are two solutions: custom wired cables or an adapter plug that reverses the connectors. This adapter plug is called a null -modem, modem eliminator, cable switcher or line reverser. The null -modem has a female connector on one side and a male con- nector on the other with the wires ex- changed between them (pin 2 on one side connects to pin 3 on the other and vice versa). The null -modem also ex- changes the pins used for the handshak- ing functions explained later.
GPIB standard connections All GPIB connections and signals are
the same. You can connect any GPIB device to any GPIB computer, and you can be confident the signals electrical- ly match each other. If the two devices don't work with each other, the problem is in the software or in the device setup because there are no variations in the electrical performance.
GPIB does not need settings for baud rate, stop bits and parity bits because of its standard data format. The format uses the same pins for all data going to or coming from the computer. In addi- tion, the system automatically adjusts its data transfer speed. GPIB can transfer data at any speed from less than one character per second to 500,000 characters per second, making it up to 260 times faster than an RS -232 system operating at 19,200 baud. Few in- struments supply data that fast, but the system is capable of this speed without modification.
The GPIB connector, cable and signals are always the same. A standard 24 -pin connector hooks one piece to the other, and the signals and connections are always the same, no matter which manufacturer made the unit. Each con- nector has both a male and a female connector, allowing them to be stacked on top of each other. Some systems may have every cable coming to a single point, forming a star arrangement; others may loop from one to the next forming a daisy chain. You can also mix stacking and chaining for any connec- tion scheme you like.
There is a limit of about 2 meters per connection, however, which limits GPIB to short runs. Longer runs cause capacitive loading, which may cause
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January 1989 Electronic Servicing & Technology 21
ADVANTAGES
Table 1
RS-232/GPIB comparison
RS -232 GPIB
Bidirectional data transfer Works with long cables Sends data by phone Included in most computers Inexpensive cables and connectors Controls one to 15 units Fast data transfer Standard to most test equipment Automatically adjusts speed Plug -together compatibility One standard connector Advanced software available
DISADVANTAGES
X X X X X
X
X X X X X X X
Only controls one unit Speed of computer must match controlled unit Many data formats Many wiring variations Several connector styles Higher cost to add Short cable runs only Expensive multiconductor cable
X X X X X
X X X
1
o
k 7 OR 8 DATA BITS
LSB
1
START BIT
o 1 1
MSB 1 OR 2 STOP BITS T I I
21_ 1 1 0
PARITY BIT (EVEN, ODD OR NONE)
I
Figure 3. The computer and the external device must have identical data formats for them to communicate with RS -232.
PROCESSOR
OUTPUT CIRCUITS
"WAIT'
INPUT CIRCUITS
/INSTRUCTIONS
HANDSHAKE
SIGNAL PROCESSING
"BUSY"
"BUSY"
DATA
I/ HANDSHAKE
MEASURING CIRCUITS
COMPUTER INSTRUMENT
WAIT
Figure 4. The handshaking signals halt the data flow if the device at either end of the cable is busy. Both RS -232 and IEEE -488 use handshaking.
distortion of high-speed data.
Handshaking There must be some method for the
external device to tell the computer to temporarily halt its data transfer if the device is busy doing something else. Similarly, the computer must halt in- coming data if it cannot immediately
Table 2 Four standard pins of the
RS -232 connector
FUNCTION Safety ground Data out Data in Data ground
-k
PIN 1
2 or 3 3 or 2
7
1
process the information. Handshaking provides a means to properly control data transfer. If handshaking is not used (or is not timed correctly), individual characters of data will be lost. In ex- treme cases of poor handshaking, hun- dreds or thousands of characters may disappear.
GPIB takes care of handshaking with a single, standard method, so there is really nothing to consider in the design of a unit-it either meets GPIB stan- dards and works, or it doesn't. RS -232 uses two methods of handshaking, with variations on each.
Transferring data by telephone calls for a method of handshaking that can be encoded on a standard phone line. The only method that works here is software handshaking. In this mode, the in- dicators to start and stop data transfer are sent as special characters with the other data. The most commonly used software handshake is called the X- ON/X-OFF (also called the DC1/DC3) system. Sending a special character (called a Control -S) to the device send- ing data causes it to stop. Sending another special character (a Control -Q) causes it to start again.
A second, less common system is called the ETX/ACK protocol. This is a complex system that eliminates the need for the sending device to constantly monitor the returning line for a busy signal. It is often used when data is sent between mainframe computers. The data are grouped into blocks with the same number of characters. Control characters embedded with the other data mark the end of blocks. The receiving device must be able to store entire
22 Electronic Servicing & Technology January 1989
blocks of data until it can be processed. RS -232 systems that don't involve
modems might use software handshak- ing or a hardware handshaking system. With hardware handshaking, two more wires connect between the computer and the external device. One signals the computer to stop sending characters if the external device is busy; the other serves the same function in the opposite direction.
Several pins are used for hardware handshaking. The most common are pins 6 and 20. Others, however, might use pin 11 or 19; still others use pins 4 and 5 for different handshaking purposes.
A breakout box is a special tester with lights that show which pins are active when an RS -232 system is connected. This tester often saves time when a device is first connected to a computer. After the connections have been deter -
New units extend RS -232 uses
The biggest advantage of IEEE -488 compared to RS -232 is its ability to con- trol more than one unit at the same time. An innovation by Connecticut micro - Computer brings RS -232 closer to GPIB abilities.
The new system, called CMCNET II, lets one RS -232 computer port control up to 40 devices. If more than 40 devices are needed, each of the 40 devices can control up to 40 more devices for a theoretical limit of 1,600 devices.
An adapter (priced about $50) connects to the computer's RS -232 port, and dif- ferent adapters (priced about $200 each) connect to each controlled unit. The device on each unit has an addressing scheme similar to IEEE -488 to let the computer work with each unit in turn. Each unit adapter has its own microprocessor and buffer memory, which converts the baud rate of the com- puter to the baud rate needed by each unit. Systems like this may make RS -232 even more useful for test equipment in the future.
mined, the breakout box is removed and a cable is connected in its place.
Software considerations Before you can automate a system,
you must have a computer program that will do the necessary job. This specification once required someone to write a different computer program for
each task. Because every application is different from every other one, this pro- gram was custom written for each specific job. The program can be writ- ten in BASIC, FORTRAN, PASCAL or machine language. Complex tasks often need involved programs.
This problem is now being overcome by several companies who are selling software that, in effect, writes software. The user enters the codes needed by each automatic instrument. (For exam- ple, the Sencore SC61 has 11 different
functions that the computer can choose.) The purchased program then puts the final software together after the user answers several questions on the com- puter screen. The purchased software then looks up the specific codes needed for each instrument and prepares soft- ware that does the needed tests..
This generation of computer pro- gramming greatly reduces the need to have highly skilled programmers on staff. Once installed in the computer, the programming becomes as simple as fit -
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January 1989 Electronic Servicing & Technology 23
What automation can do What can you do with test equipment
after connecting it to a computer? There are three general uses of computer con- trolled instruments: data gathering, automatic testing and guided -probe testing. All depend on the correct soft- ware to control the instruments. The first two applications are available today and require moderate computer programming skills. The third is used by some large corporations and government agencies to- day and may find its way to other areas as personal computers gain in power.
Data gathering This application can often be ac-
complished with a computer and a single instrument. The computer collects dozens or hundreds of readings until some event happens. This event may be a preset length of time or the occurrence of some condition at a test point, such as exceeding a preset voltage or dropping below a preset voltage.
For example, intermittents may be tested this way. Every reading from one or two test points may be stored in the computer. Because the computer's memory is not infinite, when the memory storing these values becomes full, it will discard the first item stored in order to make room for the next item coming in.
Here's an example of how testing automation can help in problem diagnosis. You can set the system up so that, when the circuit voltage being monitored drops below a preset value, the computer will stop gathering data and hold the readings it has taken up to that point. Then, at any time in the future, you can play back the previous 100 readings to examine the behavior of the parameter being measured just before the unit malfunctioned. It can also record the time of day the fluctuation happened and other conditions such as the line -voltage level at that time.
Another use for data gathering is extended performance testing. For exam- ple, the audio output power of a stereo amplifier can be recorded for an hour to show that it does not drift as the circuit warms, or an MATV amplifier can be tested for a 24 -hour period to confirm that the signal levels remain constant.
Automatic testing The computer performs a number of
tests that are difficult to perform manual- ly. The computer may control several test instruments such as power supplies, generators, meters and frequency counters to perform the test. For exam- ple, an audio amplifier can be
automatically tested for power output, frequency response and separation. The data can then be printed for the customer to show that the unit meets original specifications.
Another possibility is a diagnostic test that can be made before repairs, just as computers are used to test automobiles in service centers. This test tells the customer what needs to be fixed and also gives the technician a head -start.
Guided -probe testing Fully automated diagnostic testing is
still a dream for most people. The com- puter directs the operator to connect to a test point. Based on that reading, it determines which test point needs to be tested next. After several tests, the com- puter determines which stage or compo- nent is defective.
This method is currently used by a few governmental agencies and a few large manufacturers who service thousands of identical units or circuit boards. The limitation is the extremely complicated computer programs needed to do the job correctly. A breakthrough in computer software development is needed before this level of automation comes to the general servicer. However, the future may hold just such a breakthrough.
Figure 5. Connecting an RS -232 unit to a computer is easier when special testers are used. A breakout box (to the left) identifies which of the 25 wires have signals. A data tester (to the right) identifies different baud rates, parity and stop bits.
ting graphic symbols together on the screen. This may be the breakthrough needed to bring automation out of the factory and design lab and into the smaller company, such as a servicing organization.
This type of software is more com- mon for GPIB than for RS -232. It is available for the IBM-compatible com- puters and Apple Macintosh systems. Once installed, it can be operated by someone with minimal training about computers.
Both RS -232 and GPIB will continue to exist in the computer and instrument world. RS -232 is needed whenever measurements must be taken from a distance. It also lets the average com- puter owner add testing automation with minimum investment because the com- puter probably already has an RS -232 connector. GPIB interfacing is used for any application needing more than one instrument. The new advanced GPIB software will make it easier for the average user to put together sophisti- cated programs, even if there is not a skilled programmer available.
24 Electronic Servicing & Technology January 1989
Symc u re Symptoms and cures compiled from field reports of recurring troubles
Samsung CT 501AL Photofact 2055
R905 330k4
R499 33162
R908 800V 560k4
BOOST
R911
470k4
TO PIN 10
CRT
OPEN
Symptom: Bright screen with heavy retrace lines. Cure: Replace R908 or R911.
1
Samsung CT501AL Photofact 2055
Q306
2SC2073 VERT OUT
D308 1S1887
123V
C315 3.3p F
2
Symptom: Insufficient height with retrace lines at the top of the picture. Cure: Replace open C315.
Samsung CT 501AL Photofact 2055
3
11.84V
Symptom: Has high voltage and raster but no video and no audio. Voltage at pin 5, IC 102 measures 4.5V. Cure: Replace open L103.
Samsung CT501AL Photofact 2055
C503
T 0.01NF
LEAKY
Symptom: No color, voltage low on pin 14, IC501. Cure: Replace leaky C503.
4
Samsung CT501AL Photofact 2055
2SC1195 VOLT REG
Q801
Q802 VOLT REG
AMP
R803 12k4
R805 240k52
SHORTED
Symptom: Picture pulled in on sides. Cure: Check for shorted D802.
5
Samsung CT501AL Photofact 2055
R815 560Q
FUSIBLE
OPEN
M602
C417 33µF
6
123V SOURCE
n
Fi 105V SOURCE
Symptom: No sound. Cure: Check R815. Replace if open. Also check for shorted Q6o3
ti
January 1989 Electronic Servicing & Technology 25
Troubleshooting Tips
Symptom: No raster Set ID: Magnavox 19C120A Sams Photofact: 2376-2
As received, this set had high voltage and audio but no raster. The master screen control was turned up, showing only a thin horizontal line, which initial- ly indicated a lack of vertical sweep.
The first things checked were the two vertical output transistors. Although dc voltages on them suggested that one or both might be bad, they proved to be normal. The coupling capacitor (C229)
was also checked, as well as C227, but both of these capacitors were also good. R20, did seem to be operating quite hot, but I ignored this symptom at first. That was a mistake.
Next, I injected a vertical signal at the base of the vertical driver transistor, Q202, which resulted in the return of vertical sweep. This cleared everything after IC200, leading to the suspicion that the problem might be the IC or that one of the inputs might be absent. One thing revealed by injection of the vertical sweep signal was that there was also no video.
Checking the voltages at the pins of
FIGURE 2
R72í 705 1.32W 184-1
C707 P16 ñ 8 (.001500V P165 8
R618 220
SEE POWER
SLPPLY PAGE 5
R200 56 2w
P/J11
228-1
R201 e Q20418v REG P13
7.5
F8200 e 2201
40
C2+0_
50ÖV11 W
R256
C36Ó
e 100pF
1t-11
1---7 18
a l odVt 1aX
PART OF IF TUNER MCCIA.E J
te.5vao =ROE
-r 192-2 1º oV u.oV w
C318 200 C201 10
. 001 C2361 2200iì 100µf 10opF¡'P/J1 5 1oX
.000236,_,17200 oot* i ws 10Xtse12ov m u.orm
1101411778
IC200 revealed that pin 18 had a voltage of only 1.25V, although it was specified to be at 12V. Tracing this voltage back to its source showed that the voltages at the regulator, Q204, were correct, but somewhere along the line something was causing it to drop.
Further checking revealed that zener diode Z200 was shorted. This short was
causing R200 to overheat. Replacement of Z200 restored the set to proper operation.
Michael B. Danish Aberdeen Proving Ground, MD
Steven D. Ashcraft Edgewood, MD WW1 w-
FIGURE 1
OV 7.6V
1 18 C210
C209100K
R209 10K
R248 22K
6.0V 2
1 .2V
4/
C2051-.R245 100V I¡ R208 e 10X G 18RK R229
I VR207 1
C2061 VERT 10XTHOLD
200K
VR235 10 VERT (SIZE)
R236 12.OVW HE181n 1.6M i 5 yM
680
P/121' 8 1.2V VERT W2
81771
10K 3.4V Weltft
12.0V O6) -1
R221 3900
R220 e 428-1 7000 0202 VERT DRIVER
/ 161 .60V
. 60V
1.6V
31
12.OV
R244 474 2s
C2251.100V . 0O22j10X
.6V
5 C224
O1
100V
02261 .015 100V
C2311 .033T 1oovl
15.OV
VERT
, L 12.0V vE1tT
e R252 30K 2%
110299102-3 22P237
O.OV VERT
421-9 0200 VERT OUTPUT
TP43
R241 1
15.OV
P16 P165
4 4¿
15.2V
421-4 0201 VERT OUTPUT
6.- J.,
1.0V 1fON1Z
tCr29 470,0
26 Electronic Servicing & Technology January 1989
Books/Photofact
Microprocessor Digest; D.A.T.A. Business Publishing; 544 pages; $110 for annual subscription, $60 for quarterly updates (total annual subscription, including three quarterly updates, $170).
This digest describes more than 16,000 devices from more than 110
manufacturers. Information covered in- cludes pinout information; product in- formation by function, technical characteristics, generic part number and specific manufacturer part numbers; the most valuable electrical parameters for every part number covered; packaging information; identification of discon- tinued devices; and alternate sources and replacements for all listed devices. D.A.T.A. Business Publishing, 9889 Willow Creek Road, P.O. Box 26875, San Diego, CA 92126; 619-578-7600.
The Cellular Telephone Installation Handbook, by Michael Losee; Quantum Publishing; 237 pages; $49.95 plus $3 shipping.
This step-by-step guide teaches the latest and most effective installation, troubleshooting and repair techniques. The book explains antenna theory, selection, placement and installation and includes complete sections about cellular system theory; test equipment and tools; telephone selection, place- ment and installation; and marine and rural installations. Quantum Publishing, Box 310, Mendocino, CA 95460; 707-937-4488.
Microcomputer Troubleshooting & Repair, by John G. Stephenson and Bob Cahill; Howard W. Sams; 354 pages; $24.95.
This book describes the nuts -and - bolts reality of microcomputer equip- ment and provides a practical approach to computer troubleshooting and repair. The beginner can learn how to do sim- ple repairs and how to determine whether to call a repair shop. The elec- tronics student can get an introduction to troubleshooting, including the tricks and shortcuts the pros use. Howard W. Sams & Company, 4300 W. 62nd St., Indianapolis, Indiana 46268; 800 -428 -SAMS.
Learning Electronics: Theory and Experiments with Computer -aided Instruction for the Apple, by R. Jesse Phagan and Bill Spaulding; TAB Books; 370 pages; $16.60
paperback, $24.95 hardbound. This book combines theory, hands-on
practice and computer exercises to make this book suitable as a student text or a home self -teaching guide for hob- byists. The authors assume no special knowledge on the part of the reader- engineering notation, basic math, in- strumentation principles, soldering
techniques, terminology, tools, magnetism and more are covered. Quizzes and two exams allow students to assess their progress, and computer programs for almost every chapter are included.
TAB Professional and Reference Books. Blue Ridge Summit, PA 17294-0850; 717-794-2191.
ESA,
All the technical data of 83 Hitachi TV Manuals-in just two volumes
HITACHI Our new Hitachi TV Schematic Manuals give you the best of both worlds- With the compact storage of 32X microfiche and full -view hard copies of the items you use the most. Organized by year and model number in both formats, these volumes give you everyhing you need -83 models from 1975-1981. They're neatly packaged, easy to use, and economically priced.
You'll get hard copies of: Schematic Diagrams Block Diagrams Printed -Circuits Board Layouts Part
Lists Mechanical Part Exploded Views
And get the works on microfiche: Service Manuals with Technical Data and
Information Troubleshooting Tips Revised or Supplemental Manuals Instruction
Circle (12) on Reply Card
January 1989 Electronic Servicing & Technology 27
Manuals Parts and Service Bulletins
Volume I covers: 54 models from 1975-1978 Volume Il covers: 29 models from 1979-1981.
That's a lot of service data for a low $54.95 per volume! About what you would expect to pay for information on only two models. Or save even more by getting both volumes for just $104.00. Take advantage of these savings now. It's a simple, cost-effective way to increase proficiency and increase profit. Also available are our VCR Volumes I, Il and Ill.
Call toll -free 1-800-447-2882 for your nearest Authorized Hitachi Distributor
HSC Service Company division of Hitachi Sales Corporation of America
Test your electronics knowledge By Sam Wilson, CET
Most of the subjects in this quiz have been covered in previous quizzes, so you should be able to get a grade of 70% or better. It is the fill- in answers (rather than multiple choice) that make the test difficult.
1. To increase the frequency of the output signal in the circuit in Figure A, move the arm of R A. toward the end marked A. B. toward the end marked B.
2. The electronic component used for switching in the circuit in Figure A is marked with an X. What is the
Wilson is the electronics theory consultant for ES&T.
name of this component?
3. Which of the following com- ponents could be used in place of X
in the circuit in Figure A? A. a neon lamp. B. a zener diode. C. either could be used. D. neither could be used.
4. Draw the waveform of the output signal for the circuit in Figure A.
5. What 2 -terminal component is represented in Figure B?
6. Draw the symbol for the compo- nent represented in Figure B.
7. The tiny component in Figure C is made of ferrite. What is it used as?
8. If the component in Figure C doesn't quite accomplish its task, you would A. increase the size of the component. B. use two instead of one.
9. What do the initials HDTV stand for?
10. What do the initials TVRO stand for? (Used in satellite receiver systems.)
Answers are on page 41.
28 Electronic Servicing & Technology January 1989
HITACHI CT1955, NP85XA CHASSIS
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3038 Hitachi CT1955 NP85XA chassis
color TV
Product safety should be considered when component replacement is made in any area of a receiver. Components marked with a !
and shaded areas of the schematic diagram designate sites where safety is of special significance. It is recommended that only ex- act cataloged parts be used for replacement of these components.
Use of substitute replacement parts that do not have the same safety characteristics as recommended in factory service information may create shock, fire, excessive x-radiation or other hazards.
This schematic is for the use of qualified technicians only. This instrument contains no user -serviceable parts.
The other portions of this schematic may be found on other Profax pages.
Reprinted by permission of the Hitachi Corporation of America Copyright 1989, Electronic Servicing & Technology, RO. Box 12901, Overland Park, KS 66212.
3038 PROFAHMhfers satturersPR© R schematics 3038
HITACHI CT1955, NP85XA CHASSIS
Product safety should be considered when component replacement is made in any area of a receiver. Components marked with a !
and shaded areas of the schematic diagram designate sites where safety is of special significance. It is recommended that only ex- act cataloged parts be used for replacement of these components.
Use of substitute replacement parts that do not have the same safety characteristics as recommended in factory service information may create shock, fire, excessive x-radiation or other hazards.
This schematic is for the use of qualified technicians only. This instrument contains no user -serviceable parts.
The other portions of this schematic may be found on other Profax pages.
MAIN P W B
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Reprinted by permission of the Hitachi Corporation of America Copyright 1989, Electronic Servicing á Technology, P.O. Box 12901, Overland Park, KS 66212.
FYI YM1
Reprinted by permission of the Hitachi Corporation of America Copyright 1989, Electronic Servicing & Technology, P.O. Box 12901, Overland Park, KS 66212.
3039 PROFNK GSM, Manufacturers schematics
NAP 19C2 SERIES (MAGNAVOX) Menuledurers'plivnniH schematics
3039
AC TONE
TONE TO TONE CONT
J2S
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211284
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R701 R700 R719
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5.56V
SOURCE
COMP 0700
006V
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R726 2
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110V
.0030
313711 4700
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2- ̂ -- HORIZONTAL OUflUT )Ek
6.4 VAC TM
C703 1000 TP22 VD 32V C712
I0Y 001
SOOV -iF '
022R712
R7073
24K 30X
5900 IS 100V
31 VAC
TPIB 8714 TPI9
2 109V 711
0703 Rro
si vw C704 ^ .22
13
10
25.5KV(+/-1.5KV )
8.86V(+/ -517V) R715 +25v 1000 .
4VIMA7P23 10.6v
1 R707 . R704 200V I 3 75K
8702 8200
C 702 + wt
5311rD 35V
R723 4.3 2W
1N YAC C707
C710
001 500V
A(Y
1 SOURCE
1+/-1.3V)
0711 N
R706 27K
9705 1800 112W
SHUT DOWN
= 0702
9725 8.2 2W
C709 18070V
800
0706
0710 +25V
R717 22K
701
R718 8200
33Ó ,gz7011 AiD IBY
LNU
+39V ISOURCE
(+/-2.4V)
R726 C713 Z700 L704 D710 0702 1700
MAO
D702 R702 C701 C704 C708 L703
L403 330184
190V
VAL,
FOCUS LEAD
R3
P/J26 I BOARD
R7 CRT 5.11(6
I 1
R9
«; 330K
« Ì
/zw
IOV e 33OK '
1 1/2W CRT 9.5V
SET-UP
R4
NAP 19C2
chassis (Magnavox)
color TV
>
P/J17
7KV 1
1001#300K (+/-.SKV) Inv 1/2W
R6 -_ SS
MG L.P. J 2700 I/2W ONLY
TP2 TPI
211285
1/2W 360V
T C3 001 SKY
ADJ
NAP 19C2 SERIES (MAGNAVOX)
Product safety should be considered when component replacement is made in any area of a receiver. The shaded areas of the schematic diagram designate the com- ponents in which safety is of special significance. It is recommended that only ex-
act cataloged parts be used for replacement of these components.
Use of substitute parts that do not have the same safety characteristics as recommended in factory service information may create shock, fire, excessive x-radiation or other hazards.
This schematic is for the use of qualified technicians only. This instrument contains no
user -serviceable parts.
The other portions of this schematic may be found on other Profax pages.
Reprinted by permission of NAP Consumer Electronics Corporation Copyright 1989, Electronic Servicing & Technology, P.O. Box 12901, Overland Park, KS 66212.
Reprinted by permission of NAP Consumer Electronics Corporation Copyright 1989, Electronic Servicing & Technology, P.O. Box 12901, Overland Park, KS 66212.
3039 PROF1111 low MAnutecturers schemhcs
NAP 19C2 SERIES (MAGNAVOX) Menuneri pmvonn sch9m6tic9
3039
NAP 19C2 SERIES (MAGNAVOX)
Product safety should be considered when component replacement is made in any area of a receiver. The shaded areas of the schematic diagram designate the com- ponents in which safety is of special significance. ft is recommended that only exact cataloged parts be used for replace- ment of these components.
Use of substitute parts that do not have the same safety characteristics as recom-
mended in factory service information may create shock, fire, excessive x-radiation or other hazards.
This schematic is for the use of qualified technicians only. This instrument contains no user -serviceable parts.
The other portions of this schematic may be found on other Profax pages.
Manufacturers' pROFAH schematics
ESAw
NOVEMBER 1988 SCHEMATIC
Hitachi CT1955 color TV, NP85XA chassis color TV 3038
NAP Series 19C2 chassis (Magnavox) color TV 3036
TO NCO
BR
OR
YEL
> 3(
4
BLU
< 6
VIO 7
GR
TO KU
120V AC 80HZ
C
J8
J7
o JUG
0 CLIP OUT
T .047
l JI TPA
r s 11-1-4 +190V
U KEY L-4 +24V )
5 AFTR I
6 AFT 1
AOC
B
PBJ
DC VOLUNE
4.5 WIZ OUT
KEY
+0V
3.5V (38V)
ó 4
I1 li .
L_ PI
I.F.
R202 WOK
2V +240 -.IV (-.3V) IO SYNCII
R262 DET R26 100KA 0204 h 3h 56K6 22661
R2634
S
RI02 1000
IST VIDEO 0100
2.8V )3.5V)
C242 001
V0.
VERT YOKE
BD. DR
Q205
C241 IOIFD
1130V t150V p B 0 -*R241 /\ - 1/2W
+12V
RI03 000 1020 R104 200 IOUH 1220 S18D
CLIP -0U
2.8V l 3.58 (ä4V) 2ND
WZ 0101 TRAP
0 0 JU2 CLIP -OUT
1322 10
6P0 UO2 33UH
I( 00421V
( 2.7v) R123
2.1 1800
12.7) R122 560
A I
(3.3Y) I
Ó ICI03U.3v)
z
1
arv T.o47
7.BV)_ te. , 12V 10Y 220
R114
.25419 >IIA +(12V) 120 t I----+
p09 008 012 (3.2V)
TióDV 1000 = 47 1_ IFL IED
B 14 35V 25Y
VOL VCC
IFIN ICI00 SOUND
DET OCT
1113 47NFD 23r
15 (12V) 9
FEEDBACK
COW AUDIO OUT DE -01
3RD 14V VIDEO (2V) 0102
200
019
820
RI05 = 160
4 5 13 7 6 3 )132V)
^^ ñO1
II
p"pp RII3 22K
015
(})1( 1.111 T.001
6(11.9V)1
RITI (12V)
CI17 ze (-
R116
22K
AUDIO OUT
TO SPKR
014 22011F0 II J10
35v
.}--(-- 2 f I ) PIO
C207 +12V R210 47 IFD 510 25V i 470 1ó0o Y
= 2.20 21 TP3
O Q R203 1 C203
470 T:O22 0202
0203 I WO
= D205 n.
R204 R205 1000
18K
14
.] R206 IOOK
/19
sV
R252 R244 30K
I2% 1.1
VIDEO OUT SYNC IN
VIDEO IN
V HOU) VR207 R208 200K 180K
6.I V (6.4V)
RZI2 00
cm
ri C204 C206 C205 C210I C211 I R213
I L 100 560 .-. .01--.1(-6.0 -._ 2V 5600
10 01
25Y IOOY F---w.8.4V IONI ,6V
C236 R20º (BVt -^-C 4V _ .001 IOK \ _R242 2 n E r J = IOOK
I
2.6 17-V27`
VERT OSC VCC BURST
IC200 SYNC PROCESSOR
VERT BIAS VERT VERT AFC HORIZ
IN OUT SAW OUTPUT OSC HORIZ OUT VCC
VERT SYNC 12 GATE SYNC OUT
TIMING IN HORIZ '2V
SYNC IN
BURST I3 BLNK GATE N SAW OUT OUT IWUT
+39V R239 680 I/2W
R240
203 3300
R230 390 I/2W
R231
C219 -.05
100V
VERT T
VERT OUT
0201
3
.227 C231 C22E 100 033 .015
S T 5SS R238 - = C225
680 2200 1
0202 100V
R237I6V RT 22 (14.5V
\1R2S8 33K
11214 11610204
T033 R233 IOt 100V 27K
R232 IC220 vn
91K .1
?iDOV
5 4
C224
-0202 Tióóv
180 R223 = =
T 560 R229
1U2 +2'2 iFD
14 16 6.8 _ IO 6.7V
C244 19 R24 O R225
.001 27K 390K
)x1C217 C216I C2R1
WI.
5 +IIFD T .01 T 5600
R246 ISK 2s
9 II 8 3V1 7 4.3V C232 C234 C233 LOU 8220
82 .001 120 3.6911 1000
21 ( I(-4-) R228 illh-.---w.- R221 1 K TP4 R222 R251 3900
2200 IDK _
13 ()g
R214 4700 4 25V
R243 1 C240 1011 T 01
500V
5602S R215
R2I8 9100
I
rn
1 s6'O6o
3.8V
ROOK226
I
R234
Sw &SIST R249 24 330K R236 # IOOK R8
TIOOV m - +39V .221 CW C223 .47 01
100V ÌI00V
HORIZ HOLD VR227 4700
R253 2000
HORIZ PRE -DRIVER 0203
C233 56
R255 ISO
10.7V -- 100 R2509
0212 .022 100V
R217 13K
R219 56 C213
T .015 = 10V
0W Fl
3 Alf 11102
IKIY 500
6 L500 5
^P19 4
é KEY
< 5
3
[(GAMING r-i/J20 COIL
L « N.L i«
RI 1.8 I5W
0500
6103
9104
o C500 .22 í25V
TH
90 VAC
8500 C501
I idE%
%r.i 12W
149V
START-UP
8T
-04--'.
C50', 900 TIEDXI
200V
TP10 24V
R507 3 330K
> 220K RSIS
m 5I50K
3.7V
0V
m OSC 0502
0504 N
OSC 0501
0501
N FR503 820
23V
R509 9.6V 3000
c C507 5100
R5I0 10K
jRSI4 10K
22.50
C506 T 330
44 REGULATOR SCR500
Ó750I 4
TA
CSO 470 500V;;
9V
C508
3r 500V
109V
D503
.;» %516
R5I8 R520 8322 2%%%0% I WEG 2 MEG 19.6K
IY
R517 ;319
IE6 11E6
45
D502
m O
%521 7.5 NEG
147V
47Ö0 I ;ö 630V TUN
IIOY I ~90URCE
(+h1V)
TP24 II0V
12.2V
-1t0
+i003 _
TP12 TPI3 r8V L501
VAC
(2.5V) RI220K9 (2.5V) 6108 á 7
006
- 8 roo- _--o(i 1.047
Reprinted by permission of NAP Consumer Electronics Corporation Copyright 1989, Electronic Servicing & Technology, P.O. Box 12901, Overland Park, KS 66212.
Reprinted by permission of NAP Consumer Electronics Corporation Copyright 1989, Electronic Servicing & Technology, P.O. Box 12901, Overland Park, KS 68212.
Answers to the quiz Questions are on page 28.
1. A-toward A. You want to decrease the time constant (by decreasing the resistance) in order to decrease the time for each cycle. Decreasing the time for each cycle increases the frequency (f=1/T).
2. A 4 -layer diode. It will not con- duct until the voltage across it has reached a predetermined value called the breakover voltage.
3. A-a neon lamp. When the breakover voltage is reached, the operating voltage must drop to a lower value as shown in Figure D. (Only the first quadrant is shown in this illustration.)
4. See Figure E.
5. A constant -current diode. It con- ducts the same amount of current regardless of the amount of current through it (within the manufacturer's specifications).
6. See Figure F.
7. An inductor. The component is a ferrite bead. It acts like an inductor and is used to eliminate parasitic oscillations.
8. B-Using two is the same as con- necting two inductors in series.
9. High -definition TV.
10. Television-receive only.
With and without parts boxes, this is the fast -selling, great utility, CORDURA CARRYING CASE SE- RIES. Innovative, new, designed especially for professional execu- tives and technicians. So many features: soft handle for easy car- rying, double/lockable zippers and pockets inside and outside; sturdy; attractive; with unique options.
Two models to purchase; one in- cludes compartmented parts box for components, fuses, parts, etc.
Get the facts on THE 2X1 CASE SERIES from your manufacturers' sales representative or, communi- cate with us for informative, color- ful, sales literature.
hicago Case Co. (312) 927-1600 FAX: (312) 927-2820
Circle (16) on Repe Cara
January 1989 Electronic Servicing & Technology 41
Servicing Sharp's small color TVs -Part II
By Homer L. Davidson
Although servicing a small -screen col- or receiver is quite similar to servicing its large -screen counterpart, the tight quarters inherent in miniaturization can cause special problems and slow down your troubleshooting. To buy back that extra time, you need to have a good idea what to check with a particular symp- tom before you open up the receiver.
Davidson is the TV servicing consultant for ES&T.
0
Part I, which appeared in the Decem- ber 1988 issue, described basically how Sharp's small -screen TVs work. In Part II, we'll get into the specifics-what tends to go wrong and how you should approach certain problems.
No raster-normal HV and sound When there's no raster, check the high
voltage, screen voltage, focus voltage and video circuits. If the high voltage
FLYBACK SCREEN FOCUS SCREW CONTROL CONTROL
Arrows show the locations of several important components in the model 9H102 receiver with an H5 chassis. To remove a defective horizontal -output transformer (flyback), remove several screws from the side panel, then desolder the transformer connections at the circuit board.
is normal, check the video circuits and the picture tube.
One 9H102 H5 -chassis Sharp portable had no raster but nearly normal HV. The focus and screen voltages measured very low. The schematic showed that both voltages are developed inside the horizontal -output transformer, and both adjustment controls are integral parts of the T603 horizontal flyback, as shown in the photograph (to the right).
Installation of a new T602 flyback transformer restored the high voltage and provided a normal picture. If a flyback must be removed in this model, desolder flyback connections on the cir- cuit board and take out the side mount- ing screws that hold the flyback to the metal panel.
Insufficient height Perhaps because much of the 9H100
vertical -deflection circuit is out of sight (inside IC801), the circuit is more dif- ficult to analyze. The following brief description of the circuitry (see Figure 5) and its operation should be helpful during troubleshooting.
IC801 terminals 26 through 31 and the many components connected to them comprise the total vertical -deflection system except for the two vertical -output transistors, their necessary small com- ponents and the deflection yoke.
Vertical sync enters IC801 at terminal 31. The vertical -oscillation frequency is determined by a time constant set by the circuit consisting of the 0.22µF C504 in conjunction with the total resistances of the R505 vertical -hold control (maximum 300kS2) plus 180Q R506. If C504 must be replaced, select a new one with care- the original is a tantalum type. Any drift caused by heat will make the vertical roll. The narrow positive -going inverted and amplified vertical -sync pulses of terminal 31 lock the vertical oscillator to the sync pulses (when R505 hold con- trol is correctly adjusted) with oscillator sawteeth appearing at terminal 30.
Positive feedback to produce oscilla -
42 Electronic Servicing & Technology January 1989
tion at the vertical rate comes from a sample of the vertical output at the yoke, applying it through 0.68µF Csos and 8,2004 Rso9 to the low end of 20k4 Rso7
and finally through the 10k4 R5o4 to ter- minal 29 of IC801. Adjusting R507, the vertical -size control, varies the height of pictures on the CRT (it also varies the amplitude of sawteeth at terminal 30) by changing the amount of positive feed- back. To improve the vertical linearity and make a linearity control un- necessary, negative feedback from the vertical yoke current is applied to the in- ternal vertical -driver stage through ter- minal 27.
The base -drive signal for vertical out- put transistor Q5o2 comes from terminal 26 and the vertical -driver stage inside IC801. Notice that IC801 does not pro-
duce any drive for Qsoi, the other ver- tical power -output transistor. Instead, Q501 receives drive from Q502 by con- nection of the Qso2 collector through R519 to the Q501 emitter. So, Q502 is base driven while Q501 is emitter driven. (See Figure 1.) R519 functions as a normal resistor, but it also can operate as a safe- ty fuse because an overload easily burns open the small 5.6Q 1/W resistor. Other resistors, capacitors and diodes are placed in the vertical -output stage for various reasons, such as reducing distor- tion or eliminating transient voltages. The circuit can operate without them. However, all should be replaced before the repair is completed.
An excellent first step of troubleshooting is trying to scope a ver- tical waveform at IC$01 terminal 26 and
continuing to scope all available in- termediate stages until the waveforms at Q502 and Q501 are viewed. Remember that a correct waveform is impossible to obtain at any stage unless two conditions are met: The positive feedback path (between the vertical -size control at ter- minal 29) and the vertical -output signal (at the emitter of Qso,) are normal, and terminal 27 shows the negative -feedback yoke -current waveform. In brief, all stages of the vertical -signal path (in- cluding those inside IC801) must operate correctly before valid waveforms can be obtained anywhere and everywhere in the entire vertical -sweep system. Com- pare your scoped waveforms with the ones published by Sharp.
Insufficient vertical height can be caused by any of these components:
'21 DEFECTIVE
IC801 VERTICAL OSC AND DRIVER f
42' 32 31 30 29 28 27 26' 22
VERT SYNC
1 0.24F
TA
10k4
,. VERT y,
I OLD
00k4
1350fe
80kO
+12V
R,, 3,300Q
VERT SIZE R,,
20k4
R 3300
Ro LEAKY 3304
SCOPE FOR C ^
WAVEFORM 47µF DRIVE r
r PIN 27 HAS YOKE-
-1....."CURRENT NEGATIVE FEEDBACK
f D502
LEAKY
R,, 8,2000
C,
0.68µF
3' - POSITIVE FEEDBACK TO PIN 29 FOR VERTICAL OSCILLATION
R 1000
+28.5V
C,,, 22µF
D +11.9V TO VERT YOKE
5.6Q
BURNED
OPEN
VERT. OUTPUT
R,: 33Q
VERT. OUTPUT
Figure 1. Vertical deflection can be traced from its beginning at IC801 pin 26 through power transistors Q,,, and Q,°, to the vertical -yoke coils. Start troubleshooting by scoping IC801 pin 26, looking for the vertical drive waveform. If the proper waveform of correct amplitude is present at pin 26, the loss of vertical sweep must be in the output stage.
January 1989 Electronic Servicing & Technology 43
R50, (the 2k52 vertical -size control might be open or erratic).
R508 (a 3,3002 resistor connecting to the size control might have changed value).
R519 (the 5.6Q '/2W resistor between the Q501 emitter and the Q502 collector).
C509 (a 11.1F capacitor for negative - feedback from the cold end of the yoke).
Q501 and Q502 (the vertical -output transistors-check them every time).
If the screen shows a single white horizontal line in the center, check Q501 and Q502 , test for an open R521 (a 33Q resistor in the +28.5V supply), test R518 (a 3,900Q resistor for yoke -current balancing), and check the DY601 deflec- tion yoke. Replace all of the components that tests show are defective. High leakage or shorts in both output tran- sistors often overload 5.6Q R519, badly burning or opening it. Check R519 in - circuit each time the output transistors are replaced. If one of the vertical - output transistors is defective, leaky or open, replace both transistors at the same time.
Sound distortion Before the sound signal in the Sharp
9H100 is separated from the composite video, 24 -pin IC201 has performed several picture and video functions such as supplying picture -IF amplification, picture detection, AFT and AGC for IF
and tuner. Next are the sound (audio) functions, including sound -IF amplification, sound detection, an ac- tive audio attenuator and one audio pre- amplifier that produces an audio output at terminal 3. Notice that the +12V supply connects to terminal 20 with ground at terminal 12. Terminal 1 con- nects on the inside of IC201 to the elec- tronic audio variable-attenuator. Ter- minal 1, however, connects on the out- side of IC201 to a 50k4 variable con- trol on the front panel, where the viewer can adjust the sound volume.
The sound output at IC201 terminal 3 is sent to Q303 sound driver, a small transistor. Q303 then drives Q301 (an NPN-type power transistor) and Q302 (a PNP-type power transistor) with the two power -transistor bases paralleled and the two emitters paralleled. Q303 driver's collector is connected directly to the paralleled Q302 and Q301 bases. When the driver collector becomes more positive, the NPN Q30, draws increased C/E current, but the PNP Q302 passes decreased C/E current. Therefore, on- ly one of the sound -output transistors draws current at a time, producing push- pull class B output. The signal for T301,
the sound -output transformer, comes through C302, a 2.2µF capacitor from the paralleled emitters of Q30, and Q302. R301 powers the built-in speaker or ex- ternal headphones.
Those components comprise the en- tire sound system circuitry except for the important B+ source. +125V passes through 2,7002 R301, which reduces it to +114V, connected to one end of the T30, primary and the collector of Q301.
During audio troubleshooting, you can locate the sources of most weak or distorted sound problems by perform- ing accurate dc -voltage measurements, dependable transistor tests and audible tracing that uses an external audio amplifier and speaker. In this repair of another model 9H100, I found only +67.2V at the collector (+114V is nor- mal) and +64.1V at the emitter of Q301.
R301 (2,700Q 2W) was dissipating ex- cessive power and therefore producing too much heat. (See Figure 2.) Remember, there are no components between +125V and the Q301 collector except R301. Therefore, the low voltage at Q30,'s collector and the hot resistor indicate excessive current.
An in -circuit transistor test of Q301
and Q302 indicated both were leaky. After I removed them from the circuit and checked them out -of -circuit, Q301
tested leaky but Q302 checked normal. Both were replaced. Q303 was tested in - circuit and found to be normal.
When the receiver was switched ON, the sound was better but music was distorted at louder volume. At first I suspected the speaker, but the distortion
TO 50kQ R0
VOLUME CONTROL
R 8200
Q,,,, NPN \41/4 SOUND OUTPUT
R 330Q
R,o 18k4
O,, PNP SOUND OUTPUT
+114V
PNP
R, 2,7000
+125V
l i l 47NF
JACK
Figure 2. Try the easy things first is good troubleshooting advice for a 9H100 audio circuit without sound or with low -volume sound: measure the dc voltage at 0301's collector, expecting a normal +114V. Low voltage there must be investigated and the cause repaired. Past experience shows that distorted sound often is caused by a defective 0301 , 0302 , R302 or IC201.
44 Electronic Servicing & Technology January 1989
was more noticeable when earphones were plugged in and listened to intent- ly. By signal -tracing with an external audio amplifier and speaker, I proved that the audio quality was normal at IC201 pin 3. A number of voltage and resistance readings of the audio -output circuits revealed that 18kS2 R302 had in- creased to about 58kQ. Replacement of the resistor (plus the two transistors formerly replaced) brought normal sound.
Capacitors have been troublemakers in the 9H100. For example, C309 (0.49µF) coupling capacitor and C303
(47µF) emitter bypass capacitor always should be tested when the complaint is weak sound.
Loss of video IC801, which has 42 terminals, per-
forms functions for the video, sync, chroma, vertical and horizontal oscillators and the x -ray -protection cir- cuits. Consequently, defects inside IC801 can produce a bewildering list of possible symptoms. For example, IC801 defects can cause a black screen, incor- rect video, loss of color, insufficient ver-
tical height, a very dim picture and many more symptoms.
An adjustable dc voltage from the pic- ture (or contrast) control connects to IC801 terminal 5, so the customer can vary the contrast. The output of the brightness control connects to 41. An in- crease of the terminal 41 voltage (through the IC801 internal circuitry) reduces the dc voltage at terminal 22. Terminal 22 drives emitter follower Q403, which in turn drives all emitters of the three color -output transistors to less positive, producing a brighter picture.
Adjustable positive voltage from the tint control connects to terminal 8, and terminal 1 receives the variable dc voltage from the color control. Signals from various taps of the 3.58MHz oscillator can be scoped at terminals 16,
17 and 18. Outputs for the bases of the three color -amplifier transistors are at terminals 19, 20 and 21. Supply voltage of +12V enters at terminal 3, and ter- minal 32 is grounded. As stated before, the vertical waveform exits at terminal 26, and the horizontal waveform exits at terminal 24.
O t Highlight this
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Technical Training and Certification Management Seminars & Trade Show $60 Registration Discount thru Jan. 30.
For a registration form and more information, rush the following to NESDA:
Name
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City State
Zip
Phone
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NESDA Service Dealers Association
2708 W. Berry St. Ft. Worth TX 76109
(817) 921-9061
"One of a series.
Because many separate functions are performed by IC801, a large number of failures can be predicted. Servicing over a longer period of time has shown this to be true. Several IC801s have been replaced in my shop because of video or color problems.
IC801 has the same part number and uses the same replacement in both the H4 chassis 9H100 and in the H5 chassis 9H102, although the video and chroma circuitry around IC801 is not identical for the two models. IC801 is located under the bell of the picture tube-a very inconvenient place to work. Sometimes the CRT must be moved temporarily, as described previously. Order IC801 from the manufacturer or an authorized service depot.
Interrupted video Color on a dim raster without black -
and -white parts of the picture usually in- dicates a loss of -Y video. First, test by turning the brightness and contrast controls to maximum. If the video is missing while the color control is turned to maximum, a negative -looking picture will appear. But before you begin a long
y
/x / Ft1ENOlV
SE<VICE
PUgC/TypnnIS
-- _ -^
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A PREMIER Company Source No. ES -41
Circle (13) on Reply Card
January 1989 Electronic Servicing & Technology 45
search through the complex video cir- cuitry, check something simple that has caused trouble in many 9H100 and 9H102 models.
When switch SW85, is open, it discon- nects the color -output emitters from the video driver, thus removing the video from the picture and reducing the brightness. Also, the low brightness that remains cannot be varied by the brightness control. (The switch ap- parently is added to make faster and more accurate screen -color adjustments during the set-up procedure.)
Switch SW85, is mounted on the CRT - socket board B (on the wiring side, it is in the lower -right corner). This is a 2 -position switch, with the knob on the components side sliding up or down, but it easily might be bumped and changed
to the OFF position when a technician is working on something else in the area.
Slide the switch to the ON position and notice if the video returns. Moving the switch might be the only repair necessary to bring back the video. However, these switches can develop corroded contacts that cause intermittent operation or no video. If the problem is erratic contacts, use some kind of non -corrosive cleaner on them. A short puff of canned tuner -cleaner spray might meet with some success, but do not use too much, and wipe away all surplus cleaner so it does not drip.
Another potential trap for the unwary in model 9H102 includes video and audio inputs (from an external VCR) and another sliding switch for selecting TV. or VTR. If this SWSoo, switch is ac- cidentally moved to the VTR position, there might be no picture or sound, only a dim raster. First, test the operation of
SWsooi switch. This switch, the video input, the audio input and the UHF/VHF antenna connectors are located on the PSB-I board where they are accessible.
A majority of the receiver's circuits are operated normally during the play- ing of a VCR tape, after the video and audio inputs are connected and the switch moved to the VTR position. (Note: VTR is the Sharp acronym for videotape recorder, but VCR is the usual American acronym for videocassette recorder. Therefore, VTR and VCR have the same meaning.)
Switching between TV and VTR functions is performed by two integrated circuits. IC302 electronically switches the audio signals. IC401 electronically switches the video signals. The circuitry is somewhat complex, involving pre- amplifiers for audio and video. My recommendation is that you don't per- form a lot of testing of the switching cir- cuit without the correct schematic.
Anyway, the point for all of us to be careful about is the position of the SW500, sliding switch that selects VCR video and audio inputs. If you want TV operation, make certain the switch is in the TV position.
Adjusting the sub -brightness During troubleshooting, the sub -
brightness control often is rotated in an attempt to produce sufficient brightness for a raster or to make the raster bright enough for evaluation. Other controls also might have been turned during various preliminary tests. Of course, these controls require accurate readjust- ment after all repairs are made. The sub -brightness control needs careful ad- justment because it is not a customer - accessible control. Separate instructions are provided here for the two Sharp models.
For 9H100 receivers, tune in a nor- mal color program and adjust the pic- ture (contrast) control maximum clockwise. Adjust the brightness control to its center of rotation. Now turn the sub -brightness control (R43,) as required to provide normal brightness of the picture.
For 9H102 receivers, the method is only slightly more complicated. Tune in a normal color program. Rotate the pic- ture control to maximum clockwise position and turn the brightness control to the midpoint of its rotation. With short clip leads, connect the positive ter- minal of a 47µF capacitor to TP404
(video at the base of Q4o6) and the negative terminal to ground at TP405. This eliminates the video. Adjust the sub -brightness control until a dim white raster is obtained. Remove the capacitor and the clip leads and test for normal brightness using the viewer -operated brightness control.
Servicing techniques for small -screen color TV portables should be similar to the methods used on larger -screen or console models. However, some shifts of mental attitude are required. In- creased finger dexterity and less brute strength are needed. Many components are much smaller and placed nearer to each other. At times, a large component or circuit board must be moved tem- porarily. In these Sharp portables, for example, you can save time by sliding the CRT forward when replacing IC801 or the components around it.
One last tip: Do not forget to pull out the ac power plug from the interlocked socket when changing from 120Vac to +12Vdc operation with the 9H102. At the other extreme, remember to pull out the interlocking 12V plug when battery power is not in use and 120Vac opera- tion is desired. Sometimes a simple mistake of this nature can cause a technician more time and trouble than many serious defects.
Always use an isolation 120Vac transformer for powering a color receiver. This provides acV safety for all ac -operated test equipment, the TV receiver and you, the technician.
If your isolation transformer is part of a variable -output ac transformer, you have the best possible combination. Variable line voltage from zero to 130Vac has many valuable uses, par- ticularly when you are troubleshooting shut -down circuits and low -voltage power supplies.
Circuits in these small color TV receivers probably are as complicated as those in many full-sized color models. Of course, the smaller receivers are more difficult to trace visually, elec- tronically and physically. Therefore, schematics with detailed information (such as Photofacts) are more essential for the tiny models than the full-sized models. If you have access to service in- formation and replacement components, accept these small color receivers for repairs without hesitation. Except for the crowded area inside the TV, testing and replacing defective parts are almost identical to the same activities in large - screen color receivers.
46 Electronic Servicing & Technology January 1989
Products Service diagnostics kit
The SuperSoft service diagnostics kits, available from Jensen Tools, is a diskette -based, full -system diagnostic software that runs on IBM/PCs, IBM/PC-XTs and IBM/PC-ATs or com- patibles. The program locates and reports on all peripherals in the system. The kit also includes two ROM POST modules, which allow the user to test systems that won't boot; wrap -around plugs for the parallel and serial ports; and two digital test diskettes for floppy drive testing.
Circle (75) on Reply Card
Oscilloscopes The 2400B Series from Tektronix fea-
tures automatic, push-button measure- ment and 400MHz bandwidth. Options include a GPIB interface, built-in count- er/timer/trigger with word recognizer, a DMM and a video waveform measure- ment system. The 2467B has 4cm/ns visual writing speed and, combined with the DCS01 digitizing camera sys-
tem, becomes a real-time waveform dig- itizer able to capture single -shot events up to 400MHz.
Circle (76) on Reply Card
Oscilloscope calibrator B&K-Precision's model 1400 oscil-
loscope calibrator generates voltage and time calibration signals as well as an un - calibrated sine -wave output signal. The voltage range is from 1mV to 100V peak square waves in a 1-2-5 sequence. Ac- curacy into a standard 1M11 oscilloscope input is 0.5%. The time output is also controlled in a 1-2-5 sequence, ranging from 0.5 seconds to lOns, with 0.015 %
accuracy. Rise time is less than Ins, and the sine -wave output is fixed at 1kHz.
Circle (77) on Reply Card
Portable oscilloscope The model 1010 from HMC is a port-
able oscilloscope that offers internal and external triggering, dc to 10MHz band- width, 12 sensitivity ranges and 21 time - base ranges. Vertical sensitivity can be selected from lomV/div to 50V/div, and time base can be varied from 0.lis/div to 0.5s/div. Coupling modes include ac, dc, TV frame and TV line.
Circle (78) on Reply Card
Angled desoldering tips PACE has introduced a new range of
angled desoldering tips that make surface -mount pads and conductors more visible during desoldering. The tips can be used with any PACE solder extractor and desoldering systems. Solder clogging does not occur in the tips because the angle is very close to
Continued on page 48.
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REPAIR TRAINING NAC offers the highest quality advanced training available for PC technicians. The course and its documentation focus on the IBM personal computer lines, from PC to PS/2, peripheral devices, and compatibles such as Compaq and AT&T. Network maintenance training is also available.
Diagnose more quickly and accurately, complete repairs faster, and reduce costs. Discover better diagnostics, parts sources, and new trouble -shooting tools and test units. Toll -free technical help and parts -locator line, free technical and vendor update service. Used by GTE, ITT, Rockwell, Xerox, SoCal Edison, regional Bell companies, the U.S. Dept. of Commerce, and many others.
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Circle (14) on Reply Card
January 1989 Electronic Servicing & Technology 47
Products
Continued from page 47 the heater assembly, keeping the tips far above solder melt temperature.
Circle (79) on Reply Card
Digital tester interface pod The 9100A digital test system from
John Fluke Mfg. now supports advanced 32 -bit designs with the 9132A memory interface pod, which will enable the test system to test 80386 and 68020 microprocessor -based boards. The in-
terface pod incorporates the HyperTEST RAM test algorithm, which can test 1Mbyte of the unit under test's RAM in one second. In addition to ROM and RAM tests, the 9132A pro- cessor support package includes a
microfloppy of 9100A programs pro- viding the capability for isolating bus faults, and a sync module adapter helps speed up the fault-finding process.
Circle (80) on Reply Card
Hand-held DMM The model 2200, Triplett's hand-held
digital multimeter, features a 31/2 -digit LCD readout and overload protection of up to 450V on all ohmmeter circuitry. The multimeter provides 200mVdc to 1,000Vdc in five ranges; 200Vac to 750Vac in two ranges; 200mAdc to 2Adc in five ranges; 20012 to 2M(2 in five ranges; diode test and FE measurements.
Circle (79) on Reply Card
Soldering stations Contact East has introduced the
models EC1000ESD and EC2000ESD soldering stations, which are ESD-safe and temperature -controlled. The sys- tems use thyristor power control with 0.0V thyristor drive. The tip temperature is controlled to within ± 10°F through the range 350° to 850°F.
Circle (80) on Reply Card
Computer -controlled DMMs Two computer -controlled, hand-held
DMMs have been introduced by Chenesko Products. The SK -6130 and SK -6135 feature a sampling rate of 20 times per second for min/max captur- ing of 50mS transients; a BCD data out- put; data hold; continuity and diode tests; auto/manual ranging; and 0.1% basic dcV accuracy. The model SK -6135
features true rms measurements. Circle (81) on Reply Card
Service tool set A 20 -piece precision tool set, the
model K-600 from Jonard Industries, includes three pliers, two screw drivers, a magnifier, a soldering iron, two tweezers, a solder aid, an alignment tool, needle files, a burnisher, a pin vise, a solder core, two nut drivers and miniature screw drivers.
Circle (82) on Reply Card
Floppy drive repair tool AVA Instrumentation has introduced a
floppy drive repair tool, the MacIntosh adapter card (p/n 10371). This adapter
card allows testing and alignment of the MacIntosh 400K and 800K drives with any AVA floppy drive tester products.
Circle (83) on Reply Card
Buyer's guide Design Solutions' Electronic CAD
Buyer's Guide for personal computers features more than 150 items, including worksheets for vendor comparison. The guide was designed for both first-time buyers and experienced workstation CAD users.
Circle (84) on Reply Card
Hardware console The BOA, from Global Specialties,
transforms IBM/PCs and compatibles into microcomputer applications work- stations while allowing all normal ap- plications to continue. The hardware
console includes D/A and A/D con- verters, a digitally programmable gain circuit, built-in sine/TTL output func- tion generator, microphone and audio amplifiers, a solderless breadboarding socket area, a switch -selectable I/O decoder and more.
Circle (85) on Reply Card
Surge suppressor The model PTD 209 Fax -Line surge
suppressor from Perma Power Elec- tronics protects facsimile equipment and computers with modems against surges on power lines and telephone lines. The unit employs a 3 -element gas tube and three MOVs to reduce the levels of tran- sient surge energy to a safe level. Automatic shut -down disconnects the equipment if the power -line surge sup- pressor element wears or burns out.
Circle (86) on Reply Card
Coaxial cable kit L-COM has introduced a kit that in-
cludes an assortment of cable types to solve interfacing problems. Each cable is made up of a 3 -foot length of RG58A coax with 5012 impedance. The eight cables included mate with other SMA, BNC, TNC and N -type receptacles. The SMA connectors have a gold-plated body and center pins with Teflon insulators.
Circle (87) on Reply Card
Multimeters Beckman Industrial has introduced
the models HD151, HD152, and HD153 3' -digit, heavy duty, auto -ranging
digital multimeters, which offer hands - free operation and audible signaling. The DMMs feature dc voltage ranges of 200mV, 2V, 20V, 200V and 1,500V with a resolution of 100µV. The HD150 has ac voltage ranges of 200mV, 2V, 20V, 200V and 1,000V with a resolution of 100µV. Current ranges (ac and dc) for the HD153 and HD152 are 20mA,
48 Electronic Servicing & Technology January 1989
200mA and 10A. The HD151 current ranges are 20mA and 200mA. All three have lOpA resolution.
Circle (88) on Reply Card
Power -line interrupter Electronic Specialists has introduced
the model PI -15-0/U (over- and under - voltage) and PI -15-U (under -voltage on- ly) Power Line Interrupters, which disconnect power from controlled ap- paratus when ac line voltage is disrupted or exceeds user -selectable limits. The interrupters, which can accommodate a 15A resistive load or a l0A inductive load, feature voltage -interrupt level selection, power reset, integral spike/ surge suppression, and response delay to prevent false interrupts.
Circle (89) on Reply Card
Battery tester The Universal battery tester from Per-
formance Electronic Products allows users to determine the condition of deep -cycle, high -capacity storage bat- teries. The hand-held tester shows the internal impedance of a battery sub- jected to a 96A electronic load for ten seconds, and indicates if the tester is connected to an excessive voltage or if the leads are reversed.
Circle (90) on Reply Card
Computer service kits Davie Tech has introduced models
CKS-8 and CKS-16 computer service kits. The CKS-8 basic kit includes a chip inserter and extractor, a 3 -claw holder, tweezers, four screwdrivers, two nutdrivers and a torque screwdriver. The CKS-16 includes additional soldering tools.
Circle (91) on Reply Card
Test probe kits The ETK520 series SMD circuit -test
probe kits from OK Industries are designed for probing SMD and dense- ly packed circuits. The series features a test probe with a tip that is extendible to 2 inches. The L and X models in the series have gold-plated banana connec- tors. All models are rated for 1,000V and 5A maximum.
Circle (92) on Reply Card
Spike -sag -surge recorder Amprobe Instrument's model
LAS -800, a spike -sag -surge recorder,
monitors and records voltage dips; voltage increases, and high -frequency impulses. Ranges are OV-220V/440V/ 880V, full scale, 50Hz or 60Hz. Nominal voltage ranges are average responding, calibrated in terms of rms. Voltage ranges are peak -sensing, but scaled in terms of rms.
Circle (103) on Reply Card
Field service software MAGIC Solutions' ServiceMagic ver-
sion 1.4 field service management soft- ware, written in C and Btrieve, is a ful- ly integrated, menu -driven microcom- puter program that tracks service per- sonnel schedules, on -site service, depot repair and hot-line telephone support. The software maintains service contracts and customer histories, creates work orders and return authorizations, and manages shipping and inventory.
Circle (94) on Reply Card
Inventory control system The P -Tracer from Management
Technix is a computerized parts inventory -control system that offers a tiered -menu user interface, search/dis- play algorithms that locate parts/requisi- tion data, and bar-code label generation. The software is designed for use on IBM-compatible PCs.
Circle (95) on Reply Card
Acoustics meter The Subliminal Annoyance Meter
(SAM) from Electron Processing detects and measures acoustic waves in the fre- quency range of 10kHz to 40kHz. The meter includes a receiving probe at- tached via a 5 -inch cable.
Circle (96) on Reply Card mew
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Circle (15) on Reply Card
January 1989 Electronic Servicing & Technology 49
_ _ _ _ _ __ __ _
Index Compiled
of 1988 by Pamela S. Fleener
articles
I iÌ Articles listed by alphabetically arranged subjects. For are the month and page number of the article, look to the right of each column.
- I .
ARTICLES ANTENNA SYSTEMS Choosing the right satellite antenna system, by James
Kluge Aug. .10 What are earth are kelvins?, by James E. Kluge Jul...22
AUDIO SERVICING That dreaded drift, by Joseph J. Carr, CET Mar...78
AUTOMOBILE ELECTRONICS Electronics and automobiles: A revolution in the making, by Mike Ergo Sep. .26
BATTERIES Battery problems in electronic equipment, by Joseph
J. Carr, CET May...10
CIRCUITS/COMPONENTS Creating resistor values, by Art H. Meyerson Mar.. .58 Troubleshooting the op -amp, by Christopher H. Fenton Mar...62
Circuit analysis and troubleshooting quiz-Part II, by Bert Huneault, CET May...42
A build -it -yourself signal injector, by Gregory Lettera Jun. .52
Simplifying electronic circuit schematics, by Robert G Mousseau J u 1... 8
Unusual uses for varactor diodes, by Joseph J.
Carr, CET Aug.. .46
COMPUTER SERVICING Special report introduction, Computer Servicing, by
Conrad Persson Jan. .15 Servicing the Apple II+ computer, by Michael J.
Zoiss Jan...24 Servicing the Commodore 1541 disk drive, by Andy
Balogh Jan ... 49 Servicing the Commodore 1541 disk drive, Part II, by
Andy Balogh Feb...26 Preventive maintenance: Cleaning supplies for computer
maintenance, by Gil O'Brien Oct...46 Computer servicing: Troubleshooting cable related
problems Nov...10
EQUIPMENT Break-out boxes: Active vs. passive, by Manfred R. Will
and Cindi L. Kemper Jan...52 Logic probes: Troubleshooting to the component level,
by Conrad Persson Jan...54 An oscilloscope update, by Conrad Persson Apr...22 The digital oscilloscope: Providing the competitive edge,
by Brad Harris Jun.. .20 Using the logic analyzer, by David J. Blakemore Jun ...16 The new breed of multimeters, by Conrad Persson Sep...14 Build your own microwave oven test bottle, by Donald
P. Hopkins Oct...53 A homemade high -vacuum desoldering system, by
William L. Call Nov...22 Choosing a hand-held test instrument, by George
Gore Dec...8
EQUIPMENT MODIFICATION Extending DVM ohmmeter ranges, by Art H.
Meyerson M ar...60 Repair that digital DMM, by Victor Meeldijk Jun. 42
LOCATING REPLACEMENT PARIS The case of the missing diode, by Conrad Persson Dec... 22
MANUFACTURERS Buyer's Guide 88, by the ES&T staff Mar... 8
MICROPROCESSORS Troubleshooting microprocessor circuits-Part I, by Zbm
Allen Jan ...16 Troubleshooting microprocessor circuits-Part II, by
Tom Allen Feb...42 Isolating microprocessor -related problems, by Gregory
d. Carey, CET Jun ... 8
POWER CONDITIONING Power conditioning: Protecting your electronics
investment N ov...18
SOLDERING Hand soldering surface -mount components, by
Christopher H. Fenton M ay...18
STATIC The basics of static control, by Mike Voss Jul. 44 Locating ESD hazards, by Dan C. Anderson Oct...42
50 Electronic Servicing & Technology January 1989
.... 111..111111 .. 1111111111111111111111111111111111111111111111 a ... N Ii MI
,cc
ammo.... ......r` .. v' . t
..m. ma... TRAINING AND LITERATURE Continuing your electronics education, by Conrad
Persson Aug...42
TV SERVICING Servicing voltage regulators, by Greg Carey, CET ..Jan ...8 Critical sound problems, by Homer Davidson Feb...48 Servicing J.C. Penney vertical problems, by Homer L
Davidson Mar. .68 TV servicing and the composite video waveform, by
Conrad Persson Apr...10 Quick tests for B&W TVs, by Homer Davidson May...22 Solving the TV shutdown puzzle, by Bert Huneault Aug. .18
Unusual lines in the picture, by Homer L. Davidson, CET Sep. 49
Troubleshooting low -voltage IC regulators, by Homer L. Davidson Nov. 46
Servicing Sharp's small color TVs -Part I, by Homer L Davidson Dec. .14
VCR SERVICING Special report introduction, VCR servicing, by Conrad
Persson Feb. .13 Isolating head -related failures, by Gregory D. Carey,
CET Feb...14 A VCR repair case history, by Victor Meeldijk Feb.. .20 A VCR repair case history-the sequel, by Victor
Meeldijk Oct...10 Servicing VCR servo systems, by Stephen J.
Miller Oct ...18
DEPARTMENTS BOOK REVIEWS Advanced Digital Troubleshooting, by Alvin J.
Evans Jul. .20 Alarms: 55 Electronic Projects and Circuits, by Charles
D. Rakes Sep.. .25 Application Notes Digest; D.A.T.A. Business
Publishing, 33rd edition Nov.. .53 Amplifiers Simplified, with 40 Projects, by Delton T
Horn May...59 Basic Electronics Course, 2nd ed., by Norman H
Crowhurst Apr...46
The Benchtop Electronics Reference Manual, by Vic- tor F.C. Veley May...58
Beyond the Transistor: 133 Electronics Projects, by Rufus P. Turner & Brinton L. Rutherford May...59
Bob Middleton's Handbook of Electronic Time savers and Shortcuts, by R.G. Middleton Sep...25
Cable Television Technology, by Kenneth T. Deschler Sep...21
CET Exam Book, by Ron Crow & Dick Glass Feb...8 The CET Study Guide, 2nd ed., by Sam Wilson Apr...46 Commodore 128 Troubleshooting & Repair, by John
Heilborn Apr...46 Compact Disc Troubleshooting & Repair Guide, by Neil
R. Heller and Thomas Bentz Feb... 8 Complete Guide to VHS Camcorder Troubleshooting
and Repair, by John D. Lenk Sep...21 Crash Course in Electronics Technology, by Louis E
Frenzel, Jr Jun...26 Digital Electronics Troubleshooting, 2nd ed., by Joseph
J. Can May...58 Digital IC Digest; D.A.T.A Sep...25 Digital IC Handbook, by Michael S. Morley Oct...52 Electronic Conversions, Symbols and Formulas, 2nd ed ,
by Rufus P. Tbrner & Stan Gibilisco May...58 Electronic Databook, 4th ed., by Rudolf F Graf Jul... 2 0 Electronic Display Devices, by Richard A. Perez May...58 Electronic Servicing Data and Procedures, by Robert C
Genn, Jr Sep...21 Enhanced Sound -22 Electronics Projects for the
Audiophile, by Richard Kaufman Oct...52 500 Electronic IC Circuits with Practical Applications,
by James A. Whitson Apr...46 44 Power Supplies for Your Electronic Projects, By
Robert J. Traister & Jonathan L. Mayo May...59 Fundamentals of Automotive Electronics, by V.A.W
Hillier Apr...46 Handbook of Polyphase Electric Motors, by John E
Traister Oct...52 Handbook of Radio Communications Servicing &
Maintenance, by Harry L. Helms Dec...59 Handbook of Standardized Terminology for the Power
Sources Industry Ju1...20 Handbook of Video Camera Servicing and Trouble
shooting Techniques, by Frank Heverly Aug...27 How to Become a Successful Consultant in Electronic
Servicing, Alt Books Feb... 8
January 1989 Electronic Servicing & Technology 51
How to Design Solid -State Circuits, 2nd ed., by Man - nie Horowitz and Delton T. Horn J u 1...21
How to Read Electronic Circuit Diagrams, 2nd ed., by Robert M. Brown, Paul Lawrence and James A. Whitson Apr... 46
How to Test Almost Everything Electronic, 2nd ed., by Jack Dan and Delton T. Horn May...58
IC User's Casebook, by Joseph J. Carr May...58 IBM PC Advanced Troubleshooting & Repair, by Robert
Brenner May...58 IBM PC Peripheral Troubleshooting & Repair Guide,
by Charles J. Brooks Feb. . 8
The Illustrated Dictionary of Electronics, 4th ed., by Rufus P. Turner & Stan Gibilisco Ju1...20
The illustrated Home Electronics Fix -It Book, 2nd ed ,
by Homer L. Davidson May...59 Interface ICs Digest, Ed.24, D.A.T.A Sep.. .25 Learning Electronics: Theory and Experiments, with
Computer -aided Instruction for the Commodore 64/128, by R. Jesse Phagan and William Spaulding Ju 1... 20
Master Guide to Electronics Circuits, by Harry L. Helms Oct ... 52
Master Handbook of 1,001 Practical Electronic Circuits-Solid-state ed., edited by Kendall Webster Sessions Sep... 21
Meters and Scopes: How to Use Test Equipment, By Robert J. Traister May. .59
Microcomputer Hardware, Operation and Trouble shooting with IBM PC Applications, by Byron W.
Putnam Feb... 8
New Handbook of Electronic Data, by Martin Clifford Oct... 52
1988-89 Technical Guide and Cross Reference Manual, NTE Electronics May...58
Printer Troubleshooting & Repair, by John Heilborn J u 1... 20
Radio Manufacturers of the 1920's, by Alan Douglas May...58
Rework and Repair for Electronics Ju1...20 Solid State Electronics Theory with Experiments, by
M.J. Sanfilippo Feb...8 Troubleshooting & Repairing Your Commodore 64, by
Art Margolis Jul.. .20 Troubleshooting with the Oscilloscope, 5th ed., by
Robert Middleton, revised by Joseph J. Carr May.. .58 Turbo C Programming for the IBM, by Robert
Lafore Apr. .46 Turbo Prolog Primer, revised ed., by Dan Shafer Apr. .46
20 Innovative Electronics Projects for Your Home, by Joseph O'Connell Jul... 20
Understanding and Repairing CB Radios, for the Pro- fessional Technician, by Lou Franklin Dec.. .59
Understanding Automotive Electronics, 3rd ed., by William B. Ribbens J u 1... 20
Understanding Data Communications, 2nd ed., by Gilbert Held Jun.. .26
Understanding Satellite Television Reception, by S.E. Sutphin Aug...27
Using the Triggered Sweep Oscilloscope, by Robert L. Goodman May...58
VCR Model Cross -Reference and Parts Cross Reference; ISCET Nov...53
PROFAX Profax number month
GENERAL ELECTRIC 1VCR2006W model, VCR 3027 Jul
1VCR2018W model, VCR 3019 Feb NC-05X3/06X1 chassis, color TV 3032 Sep Projection TV 8-4500 3020 Mar PW chassis, model 40PW3000KA01
projection TV receiver 3037 Dec
HITACHI CT1344 chassis, color TV 3029 Aug CT1358 chassis, color TV 3018 Jan CT2647/CT2648/CT2649 chassis,
color TVs 3025 Jun CT2652, CT2653 color TVs 3024 May CT3020W/CT3020B 3033 Oct VHS VCR, model VT -63A 3035 Nov
NAP E51-56 chassis, color TV 3030 Aug E54-10 chassis, projection TV 3021 Apr E54-15 chassis, projection TV 3026 Jun RD4502SL/RLC312SL color TV monitors ..3036 Nov
RCA PVM035 chassis, color TV 3031 Sep PVM050, color TV 3023 May
ZENITH CM -139/B-0 (B) chassis, color TV 3028 Jul CM -139/B-3 (I) SD2511G/SD2581H 3034 Oct C2020H chassis, color TV 3022 Apr PV800 color monitor 3017 Jan
SYMCURE RCA CTC39X chassis; frequent failure of 6ME6 horiz. ouput
tube Jul...19 CTC46H chassis; horizontal hold won't sync picture, HV
won't adjust Dec...26 CTC46H chassis; grainy picture and multiple ghosts after
warm-up Dec...26 CTC46H chassis; low brightness, no service line Dec...26 CTC46H chassis; HV arcing, no raster Dec...26 CTC46H chassis; retrace lines on screen Dec...26 CTC46H chassis; low brightness, dim service line . .Dec...26 CTC48 chassis; vertical might collapse when brightness
is increased Aug...26 CTC48 chassis; no control of brightness Aug...26 CTC52, 52 and 53 chassis; vertical misconvergence of
bottom half of picture Aug...26 CTC53 chassis; no green in color Aug...26 CTC58 chassis; edges of picture not straight Jul...19 CTC58 chassis; vertical lines at edges are
crooked Mar...76 CTC58 chassis; poor gray tracking, green smear on right
of video Aug.. .26 CTC58 chassis; video smear to the right Aug...26 CTC68 chassis; vertical at right side compressed Mar...76 L1L: 71 chassis; varying color intensity Jul ...19 C112l1 chassis; picture too far to left, blanking bar at
right Jul...19 C;10:í2 chassis; intermittent or no raster, intermittent or
no CRT heater voltage Jul. 19 Lit../4 chassis; intermittent height, roll or loss of ver-
tical sweep Mar...76 C:1U /6 chassis; intermittent width change or loss of
regulation Jul...19 CTC81 chassis; no video, excessive brightness with
retrace lines Mar...76 CTC81 chassis; no vertical sweep Mar...76 CTC81 chassis; not locked horizontally, has squeal and
perhaps foldover with low HV Mar...76
52 Electronic Servicing & Technology January 1989
ZENITH 9HB1X chassis; loss of contrast and locking Apr. .18 13GC10 chassis; no vertical height May...56 I3HC10 chassis; no HV, RX234 open and Q204 shorted.. Apr. .18
16DB12X chassis; loses horiz. lock after warmup Apr...18
17EC45, 19EC45 chassis; low brightness May... 56 17FC45, 19FC45 chassis; narrow picture with foldover May... 56
17FC45, 19FC45 chassis; out -of -sync color at edges, no color at center of screen May...56
19ED45 chassis; intermitten horiz. foldover at right edge Apr. .18
19BC45 chassis with zoom; height excessive without zoom, normal with zoom May...56
19GC45 and 19GC48 chassis; low brightness May...56 23HC45 chassis; HV is zero, Q202 has no drive Jun...58 23HC45 chassis; HV is zero, Q202 collector has
OVdc Jun...58 23HC45 chassis; insufficient height Jun... 5 8 23HC45 chassis; narrow picture, low HV Jun. .58 25FC45 chassis; no set-up horiz line; dim
picture Apr. .18 25FC45 chassis; dim picture without color, video out-
put bases had less than normal +voltage Apr. .18 SM1961W chassis; HV is excessive, QX3326's life too
short Jun.. .58 Z1310Á chassis; intermittent high voltage or
no HV Jun.. .58
TECHNOLOGY
Audiotape gets rapid transit Jun.. .28 Computer -aided design tool for microchips Sep...24 Doubling the frame count Aug.. .28 The 16Mbit DRAM Oct.. .16 Sound and image-from one flat screen May.. .8 Taking your VCR with you Nov... 28 Three dimensional camcorder Feb.. .10 The ultimate in easy listening Apr ... 8
TROUBLESHOOTING TIPS
ADMIRAL 9M45, vertical deflection reduced with red raster and
retrace lines, no video May. .54
CURTIS MATHES
AV725 VCR, dead tuner Dec.. .48
FISHER
FVH-805 VCR, no video, muted sound Dec.. .48
GENERAL ELECTRIC 8-1304 (NF chassis), incomplete vertical deflection,
unstable horiz. hold, low -volume audio Sep ... 6 VCR model 9-7115, VCR stays in Pause/Still Jun.. .54
MITSUBISHI CS1952R, vertical foldover Aug.. .16
RCA CTC 110, dark screen Jun.. .54 CTC 120A, dead set, makes slight ticking sound J u l... 5 9
SEARS 528.4188005, no sound Oct.. .49
SHARP 19J65, dead set Jul... 5 8
SONY KV -1513, sound almost inaudible May...54
AUDIO CORNER CD channel frames May...60 The CD data structure Mar...87 CD digital error correction Apr...56 DAT: Where's it at7 Feb...64 Knowing your specs Aug...60 More about decibels Sep...70 More on audio servos Jan...6 8 Servicing the compact disc player-Part I Oct...60 Servicing the compact disc player-Part II Nov...56 Servicing the compact disc player-Part III Dec...60 Setting up a shop log-by computer Jun...60 Some basics about frequency response Jul...60
COMPUTER CORNER Accessing read-only memory Jan...70 Basic flip-flop design Mar...84 Clean met Nov...64 Common hard -disk problems Dec...62 House wiring provides the path Feb...62 Interfacing computers to the analog world-
Part I Jun ...62 Interfacing computers to the analog world-
Part II Jul...64 Interfacing computers to the analog world-
Part III Aug...62 Interfacing computers to the analog world-
Part IV Sep...72 Interfacing computers to the analog world-
Part V Oct.. .62 Interfacing computers to the analog world-
Part VI Nov...62 Interfacing computers to the analog world-
Part VII Dec...52 Those mysterious glitches May...62 The ripple counter Apr...58
VIDEO CORNER Audio high-fidelity in VCRs Mar...90 The automatic search function Jun.. .64 Elements of video optics-Part I Aug...64 Elements of video optics-Part II Sep...68 Elements of video optics-Part III Oct.. .64 Elements of video optics-Part IV Nov...60 High fidelity in VCRs-Part II Apr...60 Noise in the picture on playback Nov...58 Operation of the Newvicon pickup tube Jan.. .72 The playback story May...64 Servicing VCR mechanical problems Dec...64 Troubleshooting recording problems Feb...60 The 2 million -pixel CCD image sensor Jul. .62
WHAT DO YOU KNOW ABOUT ELECTRONICS Backward transistors-An update May...50 Four -terminal networks Sep...58 Hall -controlled motors Jun...48 Kirchhoffs voltage law Dec...42 Magnetostriction Feb...56 Modulating pulses Jul. .48 Network theorems and laws Aug...54 The Norton generator Nov...42 Thermistor bridges Apr...52 Thevenin's theorem Oct...50 We get letters Jan...54
January 1989 Electronic Servicing & Technology 53
What do you know about electronics?
Some ideas that work...and some that don't By Sam Wilson, CET
"Every bum in town has an idea that won't work."-Lester Sumrall, TV preacher.
At first, I was insulted by that quota- tion. However, after thinking it over, I
realized he did say an idea. I've have a lot of ideas that won't work.
Perpetual motion When I was very young, I had an idea
for running an electric motor by using self -generated power. It is illustrated in Figure 1. The motor turns the generator, and the output of the generator supplies the electric power for operating the motor.
The idea is ridiculous, of course, but you would be surprised at the large number of students who have come to me with the same thought.
Candle power Another of my ideas that wasn't so
wacky is shown in Figure 2. A candle heats a thermocouple and produces a dc output. The output is used to operate a radio.
I actually went to the point of mak- ing a prototype, and it works. However, before I was able to get it on the market,
Wilson is the electronics theory consultant for ESBtr.
WIRES
MOTOR GENERATOR
Figure 1. Here's a not -so -good idea for run- ning an electric motor by using self -generated power. The motor turns the generator, and the output of the generator supplies the electric power for operating the motor.
I read about an improved version that was being used in north Sweden. The improved version used a kerosene lamp to heat the thermocouple. As with my version, the dc voltage was used to operate the radio. I decided to abandon my project because it wasn't new. (Another bad idea.)
I know that somewhere out there, an innovative reader is going to take this idea and turn it into millions. It would be an excellent emergency radio during hurricanes and other disasters when electricity has been shut off. You might even consider making it a small 2 -way radio that could be used to get help.
Stopping corrosion I once knew a guy who went to a lot
of trouble to restore a 1940 Chevrolet. In those days, it wasn't for making money-he wanted to use the car. He had to replace the back fenders and he decided to use aluminum bolts. (I'm not the only one who has had bad ideas.)
In Akron, OH, they use a lot of salt on the streets in the winter. As you might expect, the aluminum and steel combination produced a galvanic action that ate the fenders.
That started me on the road to another great idea: If you could supply a reverse current to cancel the galvanic action,
you could stop the corrosion. This idea won't be needed for aluminum bolts in Chevy fenders. However, think about the problem of welds, hangers for mufflers...
Don't rush to your workbench with this one. It has already been done. At least, that's what I've heard. But maybe just maybe-you can still get in on this idea.
The Thompson effect The Thompson effect is illustrated in
Figure 3. If you heat one end of a long conductor, there is a voltage across its ends. In a car, the exhaust system is made with a long conductor of electrici- ty and is heated at one end. Can you use that electricity to provide the bucking current? It might be used to prolong the life of the exhaust system.
The linear modulator A few years ago, I was sitting at the
work bench of a good friend in Youngstown. He had a test going that was curious to say the least. His setup is shown in Figure 4.
He wanted a modulated signal. Without thinking about what he was do- ing, he connected two signal generators across a linear resistor. I asked him what was going on, and as he started to ex -
THERMOCOUPLE
CANDLE
O O
RADIO
Figure 2. One idea that could come in handy during a power outage is using a candle to heat a thermocouple and produce a dc output. The output is used to operate a radio. An improved version used a kerosene lamp to heat the thermocouple.
54 Electronic Servicing & Technology January 1989
plain, he immediately saw the error. We both had a good laugh. Another bad idea, but this time it wasn't mine.
Of course, you cannot heterodyne or modulate signals in a linear device. You must have a non-linear device or circuit. A transistor would have worked.
Let's take a look at amplitude modula- tion and one circuit that might be used to amplitude -modulate an audio fre-
Figure 3. This figure illustrates the Thomp- son effect. If you heat one end of a long con- ductor, there is a voltage across its ends. In a car, the exhaust system is made with a long conductor of electricity and is heated at one end. Can you use that electricity to provide the bucking current? It might be used to pro- long the life of the exhaust system.
quency signal. Figure 5 is a block diagram of an amplitude modulation system. The oscillator produces a high - frequency signal that will be used as the carrier frequency. The AF could be the voice information from a microphone in a radio studio. The two signals are com- bined in an amplitude modulator and then transmitted as a radio signal.
Figure 6 is a simple schematic
SIGNAL GENERATOR
° b' SIGNAL
GENERATOR B .
CARBON RESISTOR
Figure 4. In this setup, the desired outcome was a modulated signal. Without thinking about what he was doing, the experimentor connected two signal generators across a linear resistor. The problem is, you cannot heterodyne or modulate signals in a linear device. You must have a non-linear device or circuit. A transistor would have worked.
diagram of how amplitude modulation is achieved. The audio frequency infor- mation is coupled to the collector of the transistor via transformer T1. The audio signal induced in the secondary of the transformer adds to or subtracts from Vcc. The result is a collector supply voltage that varies in step with the audio signal.
Capacitor C, and resistor R1 make up the transistor input circuit, and the com- bination of capacitor C2 and transform- er T2 forms a resonant circuit with values chosen so that it is resonant at the frequency of the RF input.
The combination of a supply voltage varying at the RF frequency and the col- lector supply voltage varying at the audio frequency rate results in an out- put of a radio frequency signal, com- monly called a carrier, that is amplitude -modulated by the audio signal.
Actually, the output consists of three frequencies. Let's say that the RF signal input is 1,000kHz and the modulating audio frequency is 5kHz. The output will then consist of a signal at 1,000kHz, one at 1,005kHz, and one at 995kHz.
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Servicing &Technology
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January 1989 Electronic Servicing & Technology 55
LOWER CARRIER SIDEBAND 1,000kHz
997kHz UPPER SIDEBAND 1,003kHz
FREQUENCY
HIGH -FREQUENCY SIGNAL
OSCILLATOR
RF MODULATED
RADIO WAVE
AMPLITUDE MODULATOR
AF
AUDIO INFORMATION
RF+AF
MODULATED SIGNAL
Figure 5. Combining an RF signal with an audio frequency signal in a modulator produces an RF signal that is modulated by the audio frequency.
Figure 7. Amplitude modulation actually pro- duces three frequencies: the carrier signal, the sum of the carrier and modulating signals, and the difference between the car- rier and modulating signals.
Figure 8. A diode may be used as the key element in a demodulating or detection circuit.
Figure 7 shows what a spectrum analyzer would display if this signal were used as input to it. The upper and lower frequencies are called the upper and lower sidebands, respectively, and the frequency difference between the two is the bandwidth of the signal.
For you to hear the audio signal at the receiver, it must first be demodulated or detected. Just as you can't use a linear device to perform modulation, you can't
use a linear device for demodulation. Any non-linear circuit component such as a diode or a transistor can be used to perform the detector. Figure 8 shows one possible circuit used for demodulating a modulated signal.
Self -powered radio I once designed a circuit that worked
very well. What made it a bad idea is the fact that it doesn't seem to have any
Figure 6. One way to achieve amplitude modulation is to use the RF signal as the in- put signal to a transistor amplifier and to vary the supply voltage of the circuit with the audio signal. The output will be an amplitude - modulated signal.
Figure 9. In this circuit, radio A is a crystal radio tuned to a strong local station. The signal is rectified and filtered. The resulting dc voltage is used to operate radio B, a
1 -transistor radio.
practical use. This circuit is illustrated in Figure 9.
Radio A is a crystal radio. It is tuned to a strong local station. The signal is rectified and filtered. The resulting dc voltage is used to operate radio B, a
1 -transistor radio. If there is no strong local station, the
probes can be stuck into a lemon or a glass of 7 -up. That gives enough voltage to operate radio B. EISYf
56 Electronic Servicing & Technology January 1989
Audio Corner
Servicing the compact disc player -Part IV By Martin Clifford
This is the fourth part in a series on servicing compact disc players. Part III described trouble symptoms and some simple cures. Part IV will cover modification procedures.
From time to time, manufacturers will issue modification procedures, which are suggested in order to enhance some feature or function of a specific model of a CD player. Figure 1 is a modifica- tion for enhancing tracking stability. Such changes can be made when the CD player is brought in for servicing.
Failure of parts Given enough time, all parts may fail
and there are no exceptions. There are different kinds of failure. A part may become completely defective, or it may change its electrical characteristics so that operation becomes intermittent. All parts are considered as having a figure
Clifford, a freelance writer, has published more than 75 books on electronics.
of merit, a determination based on a statistical analysis of a previous history of failure. This type of analysis allows manufacturers to anticipate player operating problems and is also an aid in controlling parts inventory. The figure of merit is sometimes referred to as the mean time between failures and is ab- breviated as MTBF. Transformers have the highest failure rate, followed by quartz crystals, transistors, capacitors, ICs and variable resistors.
Failures of CD players do not follow a straight-line graph. Most failures oc- cur when the item is either brand new or when it has been used for a long time.
Failure of brand new units may be caused by the use of parts that have bare- ly passed electrical inspection tests in the factory. It does not take much of a change in electrical characteristics to result in compact disc -player failure or poor operation. Old -age failure occurs because some parts inevitably will wear out due to temperature, humidity, vibra- tion and improper handling.
Cie, ,800pF
C1ºs 1,800pF_
R15o 220kí2
R,ae 22k11
C1as C,,, TRACKING 22pF ®0.024F GAIN
R1a9 A
R15, 220kft
R,52 100kí1
EF BALANCE
ADJ.
IVR1oeI
Cno
O
R157 10kf2
R1eo
R153
+13 100kft
s IC1o4A
S
R1sa Pn5 1509 15k9
R,se 2.2Mí2
-13 +13 -13 R,14
VR107 15k4
B10 kfl TRACKING OFFSET
IC1068
2.2kí2
'TERI
FRF
VR,oS B100kf2
R12a
8.2kf2
IC104B NJM20435
ITGAI
STEP 1: REMOVE RESISTOR R,52 (100kf2) AND INSTALL A VARIABLE RESISTOR VR1oe
STEP 2: ADD A NEW RESISTOR R,52 (150kí2) IN PARALLEL WITH VR,ee (ON THE PATTERN SIDE).
Figure 1. Manufacturers sometimes issue modification procedures to enhance a feature or function. This modification enhances tracking stability. (Courtesy of Yamaha Electronics Cor- poration, USA.)
Often enough, the servicing problems of a CD player are simple and are of the type described in the preceding articles. These troubles do not require opening the player, which is a waste of time if the difficulty is caused by something ex- ternal to the unit.
Flowchart analysis Every CD player can be considered
to be a 2 -part component. One section is involved with data flow (by data we mean the audio signal, whether that signal is in binary form or analog). The other part of the CD player consists of circuits in the control -signal flow path.
Narrowing a servicing problem to one of these areas involves making a number of decisions to find the defect through a process of elimination. This task can be accomplished with the help of a flowcharting technique, a method com- monly used by computer programmers as an initial step in the preparation of a computer program.
Figure 3 is a flowcharting worksheet. It is a preprinted form available in some art stores or computer servicing outlets and consists of 50 blocks of five rows and 10 columns. Each block is identified by a letter followed by a number, so any block can be quickly identified.
A flowchart of all the possible prob- lems that could occur in a CD player would be complicated. The one shown in Figure 2 is just a small portion of an overall flowchart.
Not all servicing flowcharts are alike. Those followed by factory servicing technicians (see Figure 2) make strong use of part number or reference numbers. These charts are intelligible only to those supplied with lists of such numbers identifying what these numbers represent. For in -factory serv- ice technicians, servicing is much easier than for those who do general electronic repairs. They can identify the parts, the
Continued on page 58.
January 1989 Electronic Servicing & Technology 57
Audio Corner
4 IC109 IN ¡3 PIN
\4 PIN ¡(2 PIN
OUT \8 PIN
IC105 IN (3 PIN \8 PIN ¡ 1 PIN
OUT \10 PIN
DISC MOTOR M101 FORWARD
ROTATION
4 IC109 IN (3 PIN
4 PIN ¡¡2 PIN
OUT \ 8 PIN i IC105 IN ( 3 PIN
\ 8 PIN /1 PIN
OUT \10 PIN
DISC MOTOR M101 STOP
Figure 2. This portion of a flowchart shows the difference between flowcharts followed by factory servicing technicians and those used by general servicing technicians. This flow- chart uses part numbers or reference numbers and is intelligible only to factory servicing technicians supplied with lists iden- tifying what these numbers represent.
Table 1
Flowcharting abbreviations
AFC
DD DM DT EFM FCS
FEO FES FRT
FCZ H
PLL SL SVC SYNC T TEO TG TH TR TROF VCO
automatic frequency control disc detection disc motor disc tracing 8-14 modulation focus -in operation signal focus -error output focus -error signal focus -error -on confirm signal (focus refraction) focus -zero correction H voltage phase -lock loop slice level servo controller synchronization clock pulse tracking -error output tracking gain tracking hold transistor tracking servo off voltage -controlled oscillator
FLOWCHARTING WORKSHEET
PROGRAMMER. PROGRAM NO.: CHART ID CHART NAME:
PAGE: PROGRAM NAME:
r Ctt---1 I I
+ t
--+- -J rD1+--, rD2+ + +
rA3{---I I I
+ t I
rB3-4--1 1
+ -t I
__4__J
r C3 f--, I t t i I
Figure 3. Blank flowcharting worksheets, which are often available in art stores or computer servicing outlets, consist of 50 blocks of five rows and 10 columns. Each block is identified by a letter followed by a number, so any block can be quickly identified. (Courtesy of Pro-
gramming & Systems.)
Continued from page 57 replacement units are readily available and a servicing procedure is set up for them. They also work only on CD players made by their company.
The type of flowchart used by general service technicians is quite different because each block is more clearly identified. (See Figure 4.) These flowcharts often use abbreviations such as D/A, PLL, Sync, AF, RF, but most of these are either well-known or can be interpreted. If a service technician's flowchart does use part numbers, they are often supplied as supplementary in- formation to allow easy ordering of replacements.
Flowchart symbols About 20 different symbols are used
by computer programmers for the
DM REVOLUTION AFC TO PLL.
PLL OPERATION SYEQ IS H.
READ OUT THE LEAD-IN
INFORMATION.
PLAY TO 1st PROGRAM
TOTAL NUMBER OF MUSIC PROGRAM AND PLAY TIME ARE INDICATED.
( STOP 1
AUTO PLAY PLAY TURN ON NORMAL PLAY.... PLAY TURN OFF
Figure 4. In flowcharts for service technicians not factory associated, each block is more clearly identified. These flowcharts often use abbreviations that are either well-known or can be interpreted. If a service technician's flowchart does use part numbers, they are often supplied as supplementary information to allow easy ordering of replacements.
58 Electronic Servicing & Technology January 1989
(A)
<>" Y
(B)
(C)
o (D)
Figure 5. About 20 different symbols are used by computer programmers for the prepara- tion of their flowcharts, but for the most part, a CD -player flowchart requires only these four.
preparation of their flowcharts, but for the most part, a CD -player flowchart re- quires only four (Figure 5).
The top symbol is a terminal symbol used to indicate the start or end of an action. It could represent turning a com- pact disc player on; later, in the same flowchart, it might indicate turning the CD player off. It can also be used to in- dicate the start of any action, such as the beginning of play of a particular track. The terminal symbol is often the first and last symbol used in a CD player servicing chart, but occasionally it can be found elsewhere.
The second, diamond -shaped symbol is the decision symbol and is accom- panied by the letters Y (yes) and N (no). With a no answer, the flow of action follows one path; with a yes answer, a different path is followed.
The third symbol has the outline of a rectangle and is a processing symbol. The wording inside this symbol in- dicates some action. This action could be focus search, disc rotation or an in- dicator turning on, among others.
The final symbol, a small circle, is known as a connector. A letter general- ly is written inside the circle to indicate a connection to another part of the CD - player servicing flowchart. (See Figure 6.) The connector marked A on the left side is joined to the other connector,
Figure 6. A connector symbol indicates a connection to another part of the CD -player servicing flowchart. The movement or flow in this figure is from A on the bottom left to A at the top right.
also marked A, on the right side. Each symbol is connected by a
straight line called a flowline. These lines indicate the path to be followed in a servicing procedure.
The symbols used in a servicing flowchart can be drawn free -hand, but a better method is to use a template. Because not all compact disc players are alike, it is helpful to prepare a servic- ing flowchart for all the CD players you service. Even if you can depend on your memory, having a set of flowcharts handy can shorten servicing time.
Flowcharting abbreviations Room within each flowcharting block
is limited, so abbreviations are com- monly used. Unfortunately, there is no standardization for these abbreviations, and those used in the servicing flowchart of one manufacturer may not corre- spond to those used by other manufac- turers. The list of abbreviations in Table 1 is typical.
The question of which flowchart to use will depend on the specific trouble symptoms. Based on these, the flowchart may be simple or detailed and lengthy. In some instances, more than one flowchart may be required if the symptoms are in different areas of the CD player. The faults may or may not be related. BOW
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January 1989 Electronic Servicing & Technology 59
Computer Corner
Understanding
the effects of software
By Conrad Person
Troubleshooting a computer has many of the same elements as troubleshooting any other consumer -electronic product. There are the circuit components, the power supplies, the electromechanical devices like switches, motors, etc. A computer is unique in one respect, though, in that it uses software pro- grams. In fact, a computer is said to be nothing but a worthless pile of tran- sistors without software.
Actually, come to think of it, any consumer -electronic product is worth- less without "software." If you turn on a TV set when there are no programs on, you get a blank screen. If you turn on a stereo system when there's no radio station on or record or tape playing, you get nothing. The broadcast program or the videotape is the software.
In the case of most consumer - electronics products, there are sometimes occasions where a problem with programming is not obvious-a broken wire at the antenna or an inter- ruption of the cable service-and the first indication may be that the problem is in the hardware. Usually, though, a little program substitution like switching to another station, hooking up a VCR or changing over from the cable to an antenna for local broadcast will isolate the problem to the TV or stereo or the program source.
Unfortunately, in the case of a per- sonal computer, when a software prob- lem poses as a hardware problem, the solution to the problem is often not as straightforward as it is when it's a soft-
Persson is editor of ES&T.
ware problem with an electronics enter- tainment product.
Asking the right questions The point has often been made that
the servicing technician should always ask the customer or operator for a description of the problem, including exactly under which conditions the problem occurs. This is especially true
Questions to ask
Does this problem occur no matter
what software you are using or only with
a specific program or programs?
What software'?
Under what conditions does the prob-
lem occur?
If the program is not operatiind showy u ng, have the
operator load the program rob -
exactly what he was doing when the prob-
lem occurred.
with computer problems. Before begin- ning any diagnostic procedure, the technician should ask the following questions, or variations of them:
What exactly is the nature of the problem?
Does it occur with all software or only with certain programs?
Exactly what sequence of keystrokes were you going through when the prob- lem occurred?
One of the benefits of this kind of questioning is that, if the problem resulted in an apparent loss of data, the computer technician may be able to help the operator retrieve the data as well as saving himself hours of futile troubleshooting.
If it turns out that the problem occurs only with certain software programs, this symptom tends to indicate that it's a software or operator problem. This is where a familiarity with software is im- portant. Of course, the fact that a prob- lem only occurs with certain software doesn't necessarily rule out a hardware problem; it could be that the program exercises the hardware in a manner in which no other software used by the operator does. This is a less likely possibility than that the problem is software -related or caused by operator error.
Here are a couple of examples of soft- ware glitches that have occurred in the ES&T offices. The glitches might have caused a servicing technician a problem and resulted in loss of data if he wasn't somewhat familiar with the software. For example, when using the XyWrite word processing program by XyQuest, some of the editors would suddenly find themselves with a blank screen. Because most of them had not yet gotten used to saving their work frequently, they thought that somehow their hard work had just evaporated.
In this type of situation, if a servic-
60 Electronic Servicing & Technology January 1989
ing technician with no knowledge of software considerations had come onto the scene and began hardware troubleshooting, he would not have found the problem (it was not a hard- ware problem). Even worse, he would have irretreivably lost the data as well.
On the other hand, a careful question- ing of the operator in this case led not only to the retreival of the information but also to the conclusion that there real- ly was no problem at all.
Here's what had happened: The operator had intended to press the con- trol (CTRL) key and, while holding it down, also press the 7 key. In XyWrite, this combination of keys causes characters subsequently typed in to be superscripts. However, the SHIFT key is directly above the CTRL key on the IBM PC/XT keyboard, and it is very easy to accidentally press both the SHIFT and the CTRL key at the same time. In the XyWrite program, when the operator presses SHIFT -CTRL and a number between 1 and 9, the computer presents another "window."
XyWrite allows the user to operate on as many as nine documents separately at the same time. Each document is in RAM memory, but only one shows up on the screen at a time. The operator can switch from document to document. Each document is said to occupy its own "window." What had happened is that, by pressing SHIFT -CTRL -7, the operator had, instead of calling for a subscript, moved to window 7. There is no evidence on the screen that this has happened. All the words just disappear as if by magic.
CMsa PRMPT
1 2 3
Vertical F Restore to
H Horizontal X Make blank window spilt NOT IN USE
N New Window C Cancels Borders A Abandons this menu 1-9 selects a window. Available Memory 250 1 C:XYWRITE/DOLIST 2 C:XYWRITE/COMPCOR.JAN 3 4 NOT IN USE 5 NOT IN USE 6 NOT IN USE 7 8 NOT IN USE 9 NOT IN USE
4 5
To Change BOUNDARY: T (Top) or B (Bottom)
6 7
L (Left) or R (Right) Use or o reposition
(ENTER) enters boundary selection
Memory (K) Disk 2 9
Figure 1. In XyWrite, a screen that goes blank unexplainably may mean the operator has accidentally entered another window. CTRL -F10 brings up the window menu. A highlighted number shows you what window you're in.
CMsa PRMPTSave edits (Y/N), or ignore (I) NMWRITE\COMPCOR.JAN P -L1-27
1 2 3 4 5 6 7 8
Figure 2. In the XyWrite software program, pressing ALT -N accidentally instead of SHIFT -N brings up this prompt. If you press N again, the document disappears.
In this case, the operator was for- tunate: The technician was familiar with the program. Before turning the com- puter off, he carefully questioned the operator. "What were you doing just before the information on the screen disappeared?" Knowing that there is a menu that shows the status of the win- dows, the technician pressed CTRL -F10. The fact that the number 7 was em- phasized told him that the computer was in window 7. Simply pressing the number 1 in the menu mode returned the program to window 1, where the original document had been all the time.
Another problem has occurred using this particular software. Pressing ALT and the letter N causes the message "SAVE EDITS (Y/N), OR IGNORE (I)." If the operator actually intended to type an upper-case N by typing SHIFT - N, he probably wouldn't even notice the message up on the command line and
will press SHIFT -N again. Now there's a problem. When the operator pressed N again, which signifies "no" for this operation, the program doesn't save the document but does erase it from memory. Again, only careful question- ing of the operator and familiarity with the software can let the servicing techni- cian know that this is an operator prob- lem, not a hardware problem.
So when you are called to service a computer, part of the problem is to determine if the problem is a hardware problem or a software problem. The source of the problem frequently is ob- vious, but in those cases where it is not obvious, it can be a real bear.
In those cases, it's important that you be passingly familiar with the general ideas of programming and some of the most popular software programs as well as DOS.
EISW, January 1989 Electronic Servicing & Technology 61
Video Corner
Troubleshooting VCR front loading systems -Part This series describes procedures for servicing the front loading system on a specific brand and specific models of VCRs. However, the methods discussed, the operation of the device and the precautions mentioned should have ap- plications to almost any brand or model of VCR. This first part gives an overview of the circuitry and its operation. Next month's installment will describe the ac- tions that take place when a cassette is loading and the troubleshooting pro- cedures to use when loading doesn't oc- cur properly.
All Mitsubishi 1985 front -loading VCRs use the same basic tape deck and cassette/tape loading mechanism. The drive for cassette loading is supplied by the capstan motor, and the loading motor supplies drive for tape loading. Both processes are monitored by two status switch assemblies: the FL switch assembly, which monitors the cassette loading operation (drawing the cassette into the VCR until it is seated on the reel
This information was adapted with permission from the article "WR Front Loading Troubleshooting:' which ap-
peared in Volume I of The Best of the Expander, pub- lished by Mitsubishi.
hubs); and the mode switch, which monitors the tape -loading operation.
The cassette- and tape -loading opera- tion is the responsibility of two in- dividual motors; two status switch assemblies; a mechanical mechanism, which actually moves the cassette and withdraws the tape from the cassette; the cassette housing; and the mechanical control circuitry that generates the ap- propriate control commands from data furnished by the status switches. Because the operation involves so many different parts, a problem in this area of the VCR may create some confusion. Remember that the capstan motor sup- plies drive for cassette loading, so a defect in the capstan motor/drive cir- cuitry, which would simply result in no tape movement on earlier model VCRs, will first appear as a cassette -loading problem on current model VCRs.
Capstan motor drive If you encounter a cassette -loading
problem, the capstan motor and capstan motor drive circuit should always be checked before you become involved in the status switches and the mechanical mechanism. A defect that renders the
FL STATUS EXPANDER SWITCH FL -1
"FL -2 I IC5A11
22 ZERO
/ /
I IC5A0J
NP
/
04N1
R4P1
SW 12V o
Davo
R4Pº
0402
CP-REV - SERVO j CONTROL )R4P5
CP-FWD lT
32
R400
04N2 0401
040
2
CAPSTAN DRIVE
FWD
REV
/-FG
Figure 1. This simplified version illustrates the capstan drive circuitry and the circuits involved in generating the required commands for the model HS -4000R.
Table 1
Nomenclature for the STK-6962 IC
Model
HS-306UR HS-316UR HS-317UR HS -4000R HS-71OUR
Capstan drive IC
IC5A5 IC5A4 IC5A4 IC5A4 IC5A5
capstan motor inoperable will first ap- pear as an inability to load a cassette.
All the 1985 Mitsubishi VCRs use an STK-6962 IC as the capstan motor drive IC. The schematic nomenclature for this IC does vary, however, from model to model. Table 1 lists the various models involved and the nomenclature of the capstan drive IC used for each model.
Capstan drive circuitry Figure 1 illustrates a simplified ver-
sion of the capstan drive circuitry and the circuits involved in generating the required commands for the model HS-400UR. IC5A4 is the capstan motor drive IC. When no drive is directed to the capstan motor, both of the IC out- puts at pins 3 and 6 are low. When a high is generated at pin 3, the capstan motor rotates in a forward direction and a high at pin 6 results in reverse rota- tion. Forward drive is input to the IC at pin 7; reverse drive is input at pin 2.
In a mode that requires no capstan rotation, such as when a cassette is not loaded into the VCR or when a cassette is loaded but the VCR is in the stop mode, both the inputs at pins 7 and 2
are held low by the conduction of Q4N1 and Q4N2, respectively. The two capstan directional command lines from the mechanical control, microprocessor IC5A0, CP-FWD and CP-REV are nor- mally high, holding Q4N1 and Q4N2 in conduction.
If an operational mode requires for- ward capstan rotation, the mechanical
62 Electronic Servicing & Technology January 1989
control microprocessor must be con- stantly informed as to the status of capstan motor rotation. To achieve this, a sample of the capstan FG signal is directed via Q4J0 to the ZERO input of the expander, IC5A1, in the mechanical control circuitry. Because the FG signal is generated only if the capstan motor is rotating, the presence or absence of the FG signal effectively informs the microprocessor as to the status of the capstan motor.
If the microprocessor IC5A0 generates a capstan rotation command and for some reason the capstan motor does not rotate, no FG signal will be generated. The absence of an FG signal at the ZERO input of the expander, IC5A1, is sensed by the microprocessor, which responds by removing the drive command to the capstan drive circuitry. Should this occur, the microprocessor will not generate a second capstan rota- tion command unless IC5A0 is reset by completely disconnecting the VCR from the power source, then reapplying power.
Due to this characteristic, if the VCR will not accept a cassette due to the in- ability of the capstan motor to rotate, the commands and drive to the capstan motor circuitry will be momentary only. Therefore, when troubleshooting the circuitry, the technician has approx- imately three seconds in which to monitor capstan drive commands and voltages when a cassette is manually in- serted. To regenerate the commands, the microprocessor must be reset by discon- necting the VCR from the power source, then reapplying power. After resetting the microprocessor, the commands may be regenerated once by inserting and holding the cassette in the VCR.
Cassette loading To aid in isolating a defect in the
capstan drive circuitry, the sequence of events occurring during a normal cassette -loading operation are described here.
1. As the cassette is manually inserted, the FL status switch assembly rotates.
2. Rotation of the FL switch generates a low in the FL -1 status line, which has no significance at this point-it is mere- ly a presetting action.
3. Continued rotation of the FL switch causes the FL -2 status line to go low, and the microprocessor responds by generating a low on the CP-REV line.
4. The low on the CP-REV line turns off Q4N1, allowing forward drive at pin 7 of IC5A4 from the 12V supply via R4P1.
5. The positive voltage at pin 7 generates an output at pin 3, driving the capstan motor in a forward direction.
6. The rotation of the capstan motor drives the front loading mechanism, and the cassette is drawn into the VCR.
7. Because an FG signal is generated when the capstan motor rotates, the microprocessor does not remove the low on the CP-REV line, and the motor drive continues.
8. The FL switch continues to rotate as the cassette is drawn into the VCR.
9. When the cassette is resting on the reel hubs, the FL switch generates a high on the FL -1 status line.
10. The microprocessor responds by driving the CP-REV line high, remov- ing drive to the capstan motor. Remember that if the capstan motor does not rotate, the drive commands will only be generated once. To reproduce the drive commands, the VCR must be disconnected from the power source, then reconnected to reset the microprocessor. This makes tracing the capstan drive somewhat more time consuming, but it is necessary to deter- mine where the drive command is lost.
The expander is a monthly publication published by Mitsubishi and sent to its authorized service centers. It is not available to other servicers. The annual volumes of The Best of the Expander are available for general sale, however. If you would I_ke more information on these volumes, write to:
Mitsubishi Electric Sales America Technical Services Department 5757 Plaza Drive PO Box 6007 Cypress, CA 90630-0007 elseirw
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Send one "Study Guide for the Associate Level CET Test" Enclosed L is $5 1+ $1 postage). J
January 1989 Electronic Servicing & Technology 63
Technology
Breakthroughs pave the way for superconductor devices
Researchers at Toshiba have recently achieved three breakthroughs in super- conductor technology, paving the way for
future superconductor devices. The tech-
nology, although experimental, will help
expand the prospects of superconductor applications.
A little history Since the beginning of this century,
scientists have known that some materials completely lose electrical resistance when cooled to a temperature of almost absolute zero, or minus 273°C. This phenomenon is called superconductivi- ty, and scientists have tried to apply it to
various equipment. During the last two years, researchers
have made major advances by creating new materials that become superconduc- tive at temperatures far higher than had
been thought possible. These materials
become superconductive when cooled by
liquid nitrogen, which is much cheaper and easier to handle than liquid helium, the coolant previously used. These high - temperature superconductors make prac- tical applications more feasible.
One of the most challenging targets of this technology is the application of these materials to new electronic devices that would surpass present semiconductors in
speed while consuming much less power.
Applying the technology The most fundamental and important
technology in applying superconductors to electronics is to make flat, uniform thin films and join them with other materials. However, there are many problems with present high -temperature superconductors processed into thin films: uneven surface, heat required dur- ing the production stage, and surface
A superconductive thin film coated with silver. (Courtesy of Toshiba)
deterioration. These problems have led to a loss of superconductivity.
As a step toward the future application of superconductors in electronics, Toshiba researchers have recently achiev- ed three breakthroughs:
a new technology to make a flat and uniform layer of superconductor thin film without annealing.
a solution to the problem of deteriorating surface of superconductor thin film.
an experimental junction of insulator and lead on the surface of superconduc- tor thin films, through which supercon- ducting tunnel effect has been observed.
Eliminating annealing Until now, superconducting thin films
have been made using an annealing pro- cess, which reaches a temperature of ap- proximately 900°C and results in a rough surface that is difficult to join to other thin-film materials. Also, the supercon- ducting properties of the surface of the film deteriorate due to contact with air and moisture.
Toshiba has developed a new fabrica- tion method called "multi -target reactive sputtering," which makes annealing un- necessary. In this method, yttrium, ceramic materials of barium and copper, and metallic copper are targets that are bombarded with an argon -oxygen gas mixture. The argon ions are excited by
electrical energy, which strikes atoms from the target and forms layers of thin film up to 700 millionths of a millimeter onto substrates preheated to 560°C.
By controlling the energy of argon ions, the method can accurately control the amount of atoms of yttrium, barium and copper in a 1:2:3 proportion to form the optimum compound. Because of the proportions, the newly formed material requires no annealing to become superconductive.
Protecting the thin-film surface To prevent the surface of the thin film
64 Electronic Servicing & Technology January 1989
from losing its superconducting proper- ties and thus make the junction with other materials possible, the researchers added a layer of silver to the surface. The silver layer is formed on the supercon- ducting thin film through vacuum evaporation, after which it is annealed at 500°C while being supplied with ox- ygen. This creates an oxidized silver layer that prevents oxygen from escap- ing from the thin film and prevents the effect of water vapor in the air.
The researchers have discovered that the silver layer on the film also exhibits superconductivity, although silver is not a superconductor itself. This effect is called proximity effect, and the two materials in conjunction can work as a single superconductor.
Fabricating the tunnel junction The experimental tunnel junction,
which showed superconducting tunnel ef- fect, was fabricated using this supercon- ducting thin film and lead (another superconducting material).
When two superconductors (in the form of thin films) are joined with an in- sulator between them (a tunnel junc- tion), there is a flow of electric current through the layers in spite of the in- sulator. This is called superconducting tunnel effect, a phenomenon peculiar to superconductors. The most prominent characteristic of this tunnel effect is that, when electric current flows beyond a cer- tain level, a large resistance suddenly ap- pears, generating electric voltage. If the electric current decreases, the resistance gradually diminishes to zero, losing voltage. This characteristic can be used as a switch, digitally counting the ap- pearance and disappearance of voltage as 1 and 0. Because electrons can move much faster in the superconductors, unhindered by resistance, the switching function is expected to work 10 to 100 times quicker than that of present silicon or gallium arsenide semiconductors.
Literature
Instruments catalog A supplement to Contact East's
general catalog offers test and measure- ment instruments from many top com- panies. Products included in the catalog are DMMs, oscilloscopes, probes and accessories, BOBs, capacitance meters, VOMs, EPROM programmers, solder- ing supplies, inspection aids, precision hand tools and more.
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Test equipment catalog Anasco has released its latest catalog
of peak performance test and measure- ment equipment. The 48 -page publica- tion offers technical information, com- plete specifications and selection guides for hundreds of test, service and measurement products, including multimeters, calibrators, power sup- plies, frequency counters, function generators, chart recorders, scopes, break-out boxes and service supplies.
Circle (126) on Reply Card
Hand-held multimeter brochure An 8 -page brochure is available
describing the next generation of Fluke hand-held multimeters. The brochure highlights the three new Fluke 80 Series multimeters: the full -featured 83, the higher -accuracy 85 and the top -of -the - line true-rms 87.
Circle (127) on Reply Card
Products catalog The Tek Direct Catalog for In-
struments, Accessories, and Services from Tektronix describes a sampling of the company's products and features the 200 and 2200 series portable oscilloscopes, the 1205 logic analyzer, accessories, software and training aids. Purchases made through the catalog are covered by a 30 -day guarantee of satisfaction and are shipped postpaid within 24 hours.
Circle (128) on Reply Card
Components catalog The 1988 American Design Com-
ponents catalog provides information on thousands of items, including the com- pany's full line of electronic/electro- mechanical components and computer parts and peripherals.
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asin,
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January 1989 Electronic Servicing & Technology 65
Readers' Exchange Editor's Note: Readers' Exchange items are published in the order they are received. We are happy to offer this service at no charge to you, our readers, but we ask that:
Items are typed (or legibly written). You include your name and address on the same
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You limit any ad to no more than three items. If space demands, ads will be edited to roughly four lines in the magazine.
WANTED
Case and keyboard for Commodore 64 (a junk C64 or one in pieces is acceptable); a C64 Rev.; an operational motherboard; schematic (unavailable from Sams); and a VIC1540, 1541 or equivalent drive, need not be operational. Thomas Radigan, 264 Addison Road, Riverside, IL 60546.
Good, used yoke for Sharp model SKC-1910A, part #RCILH11310EZZ or equivalent. Amado D. Ramos, 428 Wolford Drive, Spring Valley, C4 92077; 619-267-7673.
Silvania GTE, Sams 1503, model SD2769W; flyback trans. 5039287-1, D445 triad or 550 Thor- darson. Luis Buiatti, 70171/2 Seville Ave., Hun- tington Park, C4 90255; 213-585-7020.
Knight 83YX137 AF generator with manual; Knight 83YX123 sweep generator; probe assembly for Knight 83Y135 signal tracer; Supreme's TV manuals 1, 2 and 11; and Tekfax volumes 100, 102,
and 115-117. Charles T Huth, 229 Melmore St. ,
Tiffin, OH 44883; 419-448-0007.
A copy of the schematic and any other informa- tion pertaining to the Unimetrics Sea -Corn 55 VHF transceiver. This chassis may be the same as the old Lafayette Radio discontinued model. Walt Perna, 403 Apple Road, Neward, DE 19711;
302-368-3266.
Hollow solder tips for Permax QRVPN. Also want to trade a B&K 1077B analyst for an RCA WV98C Volt Ohmst. Paul Ashour, Rucker's Radio & TV 5208 Pershing at Camp Bowie, Fort Worth, 7X 76107; 817-738-6568.
Schematic/service manual for a NUMARK model DM -1000 disco audio mixer, or address of com- pany. Will buy or copy and return. Jerry's Radio Service, 409 Oklahoma St., Shamrock, 7X 79079; 806-256-3405.
Power transformer for a Lectrotech TO -55 oscilloscope (or a TO -55 scope with good power transformer for parts). Alvin Searles, 13057 Ban - field Road, Battle Creek, MI 49017.
Sony TC -250 reel-to-reel tape recorder for parts. Dave LaPlante, 13A Walnut St., Potsdam, NY 13676; 315-265-4735.
Schematic, cartridges and printer for Atari XL600. Must be cheap. Will pick up in Kenosha County, WI, and Lake and Cook Counties in Illinois. Charles M. Kelly, 3336 Chatham, Waukegan, IL 60087, 312-623-2597
Hitachi V-509 or Tektronix 321/321A oscilloscope (these models only). Marvin Loftness, 115 West 20th Ave. , Olympia, WA 98501; 206-357-8336.
Front and rear cabinet for RCA model JGR955W hotel TV. Hawaiian TV, 1250 S. King St. ,
Honolulu, HI 96814; 808-521-3838.
Amperite ballast tube number 7H-10. Paul Capito, 637 W. 21 St. , Erie, PA 16502.
Schematic for a Turner Plus 3 CB power mike. Call 517-224-8179. John Teems, 407 W Sickles, St. Johns, MI 48879.
FM signal generator, 25MHz to 500MHz with OkHz to 15kHz, Modulation Measurements 560, Motorola T1034B or similar. Thomas L. Hanke, Hanke Electronics, 705 E. Kings Road, Tomahawk, WI 54487, 715-453-3256.
Late -model CRT tester and rejuvenator capable of testing the late -model tubes; also with charts still available. B.L. Blackmore, Blackmore TV
50155 Smiths Ferry Road, E. Liverpool, OH 43920.
FOR SALE
Beckman 310 DVM, $100; Sencore equipment: SC -60 scope, $795; PR -57 Powerite, $250; TF -46 transistor tester, $125; LC -53 Z -meter, $495; DVM-56 digital voltmeter, $395; FC -51 frequen- cy counter, $625; SS100 desoldering station, $125; VA -48 video generator, $595. Daniel Murphy, 1460 Croce Meadow Road, Taylors, SC 29687; 803-895-3410.
Large quantity of radio and TV tubes, new and used, will sell in assorted boxes of six tubes each for $10 plus $2 shipping and handling or $1 each plus $3 shipping for boxes of 25 or more; large quantity of Sams from 2,000 down to 100, most are below 1,800-for list and special pricing for quantity, send SASE; also have a lot of test equip- ment. Dave Merrell, 1123 Knollwood, Jackson, MI 49203; 517-787-4873 or 789-6717.
Three Heathkit electronics courses (electronic communications, semiconductor and solid state, and test equipment), all brand new, include all parts for the experiments and a factory -wired trainer, never used, $250 for all; 30 electronic books in excellent condition, $100 for all. Add UPS. Daniel Seidler, 3721 W. 80 St., Chicago, IL 60652; 312-284-8221.
Wurlitzer 12FQ8 organ tubes, about 20 pulled from damaged, working organ, $3 each or all for $45. Walter Schwartz, 621 Eastview St., Elgin, IL 60120; 312-679-5668.
Sencore SC61, used less than 50 hours, has all manuals, probes and adapters, in like -new condi- tion, $2,000. Gary Hoppe, Box 7091, Spenser, IA
51301; 712-262-5949.
Start your own business with our selection of near- ly new test eqipment, service manuals, parts, etc. Everything needed for TV, VCR, CB and miscellaneous repairs. Good offer could take all. Call collect for more info and ask for Jeff or Deb, 717-677-6014. Cramer Electronics, P.O. Box 322, Bendersville, PA 17306.
TV parts from A to Z, let me know what you need. Send post card. Gary Batzily, 84 -39120th St., Kew Gardens, NY 11415; 718-847-7965.
RCA video disc player, $50; Stanley model 1205 garage -door opener, $50; A.W. Sperry model 620-C 20MHz dual -trace scope, $250; Heath IM -2400 frequency counter, $75; Heath GS -4500 video organizer, $25; Heath IPA -5280-1 ac power supply, $15; Heath IG -5282 audio generator, $20; Heath EE -3201 digital techniques course, $75; Heath EE -3105A electronic test equipment course, $75; Mark W-C Subber TV tuner, $20; Philmore model FS45 SWR bridge & field -strength meter, $10; Radio Shack model 22-124A 12V reg. power supply, $15; Adam computer system, $100; FCC commercial radio operator license course, $50. T.W. Kennedy, P.O. Box 156, Dayton, OH 45428; 513-263-2586.
Brand-new Quasar H.V. transformer #24D70809A04 for TS -931 chassis, replacement for 24D70148A09 and sub for 24D70148Á07, $25. Jasper Vitello, 717 B West Mahoning St., Punx- sutawney, PA 15767.
Simpson Electric model 467 DMM, measures up to 1,000Vdc, 750Vac (true RMS), 2A ac/dc, 20Mf1, includes leads and battery, $100; HP model 130C scope, 500kHz bandpass, identical vertical and horizontal amplifiers from 0.2mV/CM to 20V/CM, internal and external triggering, 21 linear sweep times from 11.6/CM to 5s/CM, magnifier, inter- nal calibrator, $195; Tektronix model RM504 scope, 450kHz bandpass, single vertical input from 5MV/CM to 20V/CM, internal and exter- nal triggering, 18 linear sweep times from 11.6/CM
to 0.5s/CM, horizontal amplifier, internal calibrator, $165. COD or add $10 for insured UPS shipping. Fred Jones, 407 Morningbird Court, Niceville, FZ 32578; 904-678-1803.
Sencore VCR test equipment: VA62 analyzer, VC63 VCR test accessory, NT64 NTSC pattern generator and EX231 acc. expander, $2,600 or best offer. Dick Leach, Davis Communications, 117 S.
Chestnut St., Jefferson, OH 44047; 216-576-1177.
TV test equipment; Sams; new TV modules with caddies, some tubes-Zenith, GE, Motorola, Quasar and Magnavox. Send SASE for list. Ed- ward Roberts, Route 716, Millpoint Road, Achilles, VA 23001; 804-642-3613.
Sony Beta alignment tapes, $10 each or four for $25; RCA WR -99-A crystal calibrated signal generator, $20; RCA WG -300B oscilloscope probe, $10. Add shipping. J. Cruz, P.O. Box 3974, Langley Park, MD 20787.
Sams Photofacts #80042292, includes metal files, $2,500 or best offer. Add shipping. Calvin Bod- die, 660 E. Yucca St., Oxnard, C4 93030; 805-486-1071 after 4 p.m.
Belden 8718 12 -gauge, 2 -conductor shielded cable in Unreel 475, $225; SME type 3 tonearm, new with original packing/paperwork, never mounted, $150; Winegard AT -2000 antenna, new in box, $28. All prices include shipping. Doug Dornbos, 4293 Eaglecrest, Williamsburg, MI 49690; 616-938-2767.
Sams Photofacts, TV series #1300 through #1829, $850; CB series over 100, $300 for all or $8 each;
66 Electronic Servicing & Technology January 1989
older AR series. Frank iiblf, 6 White St., Top- sham, ME 04086; 207-729-0566 after 5 p.m.
Transistors (approx. 235) for IF, VID, AGC, SYNC, audio, horizontal and vertical. No reasonable offer refused. Jerry Finkel, 4924 NW 54th Court, Fort Lauderdale, FL 33319.
Lampkin 107C service monitor with all accessories and manual. Jerry's Radio Service, 409 S. Oklahoma St., Shamrock, 7X 79079; 806-256-3405.
Motorola model S1056A portable test set for 2 -way repair, freq. 25-960MHz, $200; B&K model 466 CRT tester, $50; B&K model 1246 digital generator, $45. J. Driscoll, 220 Marshall St. , Des Plaines, IL 60016; 312-593-1074.
Vacuum tube grab box: about 180 tubes, boxed and numbered, about 40% new, $20 plus shipping and handling. John Elias, 3525 Sage Road, #310, Houston, TX 77056; 713-622-4764.
Sencore CR161 rejuvenator/tester, $70; Heathkit model IT -17 tube tester, $25; Heathkit model IM -17 solid-state voltmeter, $15. All with manuals, ship- ping extra. Jonathan R. Kiser, 295 Hooker Ave. , Poughkeepsie, NY 12603; 914-473-1118.
Realistic DX100 solid-state general coverage receiver, 520kHz to 30MHz, $50; Teac V360C stereo cassette deck, $50; Bose 550 stereo receiver,
40W rms per channel, $185. All prices include prepaid UPS to any street address in the continen- tal United States. Donald Nash, 1444 Pulaski St. ,
Port Charlotte, FL 33952.
NAP chroma, deflection, IF modules for sale at 60% retail plus shipping-all new, mostly for E40 and E50 chassis; tubes 60% off list: 19VBR (two available), 23EGP22A, 25AP22, 25AUP22, C22UP22, 25UP-22, $20 for B&W, $35 for col- or plus shipping. R.N. Nuko, Fremont 7V & Elec- tronics, 407 E. Main St., Fremont, WI 54940; 414-446-2239.
Rider manual, etc., early Sams Photofacts, two lots about 2,000 in file cabinets, all for $200. Tony Kray, Main St., Putney, VT 05346.
Wollensak T-1515 7 1/2 -inch reel-to-reel stereo tape recorder with cables, microphone and reels, in original box; Sencore TF -1662 auto. transistor analyzer, 71 -inch meter, in original box with leads and manual; Lafayette base CB Telesat 23 with mike, cords and manual; Eico model 221 VTVM, 4'4 -inch meter, leads and manual; Mercury model 1101 tube tester with manual. Good deals. Pat
LoSquadro, 157-29 82 St., Howard Beach, NY 11414; 718-641-4501.
Sacrifice from a business that never really got started-Sencore equipment, used less than 100 hours: VA 48, $450; SG -165, $350; B&K 1248 color -bar generator, $75. All excellent, with
manuals, cables, extras, in original boxes. Tom Sherman, 182 River Loop Road, Tonasket, WA
98855; 509-486-2839.
B&K model FE 21 FET, $195; Sams Photofacts, #1000 to #1500, $3 each; semiconductors, 50% off wholesale-send SASE. George Pullen, 8601 Tem- ple Hills Road, Lot 122, Temple Hills, MD 20748; 301-397-9374.
JVC model PUJ48075-2 VCR torque gauge, like new, in original shipping package, $150. Clarence G. McKee, 9516 Zion Road, Rives Junction, MI 49277, 517-569-3139.
Metal detector, Compass X-100 Challenger, like new, with accessories. Joseph Zambri, RD 4 Box 216, Towanda, PA 18848; 717-265-4825.
Sams Photofacts, #160 to #1000, $4 each; many older -type receiving tubes. Wes Woods, Rt. 1 321-34 Road, Palisade, CO 81526.
Sencore SC61, VA62 and more complete setup, all in excellent condition. Pat Montague, Teelax, 422 Wilson St., Santa Rosa, CA 95401.
Will trade Fluke 8050A DMM for Sencore VA48; sell/trade B&K 1601 power supply, $125, B&K 1077, $85, Sencore DVM32, $45, Beltron 2972E, $200 WANTED B&K520B or 530. Make offer. Slim Goodwin, 1712 Alvarado NE, Albuquerque, NM 87110; 505-265-9359.
Classified Advertising rates in the Classified Section are $1.65 per word, per insertion, and must be accompanied by payment to insure publication.
Each initial or abbreviation counts as a full word.
Minimum classified charge $35.00.
For ads on which replies are sent tous for forwarding (blind ads), there is an additional charge of $40.00 per insertion to cover department number, processing of replies, and mailing costs.
Classified columns are not open to advertising of any pro- ducts regularly produced by manufacturers unless used and no longer owned by the manufacturer or distributor.
FOR SALE
TV TOUGH DOGS: 300 symptoms and cures. Send $7.95 to DAVIS TV, 11772 Old Fashion Way, Garden Grove, CA 92640. 10-87-tf n
CB RADIO REPAIRS/MODIFICATIONS: Books, plans, kits, high-performance accessories since 1976. Catalog $2. CBCI, Box 31500E, Phoenix, AZ 85046. 10-88-4t
TVNCR REPAIR TIPS VOWMES I AND II. Each with 1,000 up-to-date problems/cures listed by model and chassis for quick easy lookup. $29.95 per volume. Add $2.50 postage and handling. Computer Assistance, Box 232026, Anchor- age, AK 99523. 11-88-3t
MATTER CONVERTER? Would you like to build one? For more information send $10.00 & SASE to Donald M. Scott, Dept. 1, P.O. Dwr. 1180, Verona, MS 38879. 12.88-2t
COMPUTER TVNCR REPAIR TIPS DATABASE PROGRAM (IBM Compatible w/hard drive). Scan symptoms and cures by model or chassis. Add, change, delete, print out. $49.95 for program. $69.95 includes database with over 1,000 up- to-date repair tips. Add $2.50 postage and handling. Com- puter Assistance, Box 232026, Anchorage, AK 99523.
11-88-3t
INTEGRATED CIRCUITS-Lowest prices on Admiral, G.E., NAP, Philco, RCA, Sears, Sylvania and Zenith types. Write PEC, Box 894, Union, N.J. 07083. 11-88-41
PHOTOFACTS: Folders under #1400, $4.00. Above #1400, $6.00. Sent same day first-class postpaid. Loeb, 414 Chestnut Lane, East Meadow, NY 11554. 12-88-3t
TVNCR TUFF TIPS listed by mfg. & model. Over 400 tips. $21.95. TV Tips only $11.95, VCR Tips only $13.95. VCR CROSS-REFERENCE listing for electronically similar manufacturers, RCA, GE, Sylvania, Panasonic, Quasar, Magnavox, Philco, & J.C. Penney, $19.95. TVNCR FAILURE HISTORIES. Multiple cures for most problem areas. Send $7.95 with mfg. and model number. Money will be refunded with free sample if model Is not on database. Add $1.50 postage and handling. TECH CURES, 4825 Fredericksburg Road, San Antonio, Texas 78229.12-88-TFN
TV TROUBLESHOOTING: 300 PROBLEMS/SOLUTIONS. 3 VOLUME SET. NOTHING OLD LISTED. $12.00 PER SET OR $5.00 PER VOLUME. JONES, BOX 702, NICEVILLE, FLORIDA 32578 01-89-TFN
VHS -VCR Repair Solutions Volumes I, II, Ill, IV. Each con- tains 150 symptoms and cures, cross reference chart, free assistance. Each $11.95, any two $19.95, any three $29.95, all $39.95. Eagle Electronics, 52053 Locks Lane, Granger, IN 46530. 01-89-TFN
REDUCED 75%, Diehl Mark V scanner $249, Diehl Mark IÌ1 scanner $99. New. 2805 University Ave., Madison, Wis. 53705, 608-233-9741, 608-238-4629. 01-89-21
BUSINESS OPPORTUNITIES
AVALON, NEW JERSEY: TV sales and service store and shop with duplex. Excellent Investment at South Jersey Shore. 2 blocks from beach. Authorized franchise for SONY, QUASAR, SYLVANIA, PHILCO, ZENITH. Established business founded in 1957. Gross sales in excess of $300,000 yearly. Contact Leahy Realty, Inc. 609-967-5070.
01-89-1t
TV, VCR, APPL. SALES, SERVICE AND RENTAL BUSINESS WITH 3 STORES $25,000 buys service depart- ment and you manage $100K in rental contracts for com- mission. Or will sell all stores for $250K. Financing available for qualified buyer. Located in Northern Virginia. Call after 7:00 p.m. est. 703-972-7027 01-89-TFN
TCNCR SALES and SERVICE: Maryland, 20 miles south of Washington, DC. With or without real estate. Establish- ed 25 years. 301-7433153 01.89-1t
4 SALE TV Sales & Service with Post Office Contract sta- tion in So. Ca. coastal town. Call (805) 646.5818.01-89-1t
BOCA RATON FLORIDA TV -VCR Sales -Service. Small shop 16 years profitable. Call 407-392-8759 or write 127 E. Palmetto Pk. Rd. Boca Raton, FI 33432. 01-89.1t
OPEN YOUR OWN Electronics parts store, over $70,000, acquisition cost, Inventory, asking $15,000. Call Bill, 305/232-6349 for information. 12-88-2t
January 1989 Electronic Servicing & Technology 67
FIX VCR's Ad Index/Hotline 3 out of 4 VCR breakdowns are due to
mechanical problems.
Do you have the tools to find these problems?
TENTEL' Does! Call Tall Free
(800)538-6894 In Calif -(408) 379-1881
IENTEL Circle (21) on Reply Card
HAND REMOTE REPAIR LA GUARDIA ENT
5882 Rich HI! Way Yorba Linda, CA 92686
(714) 579-1276 Call for pacing 24 hr. turnaround time Return freight pre -paid
Circle (23) on Reply Card NEW LOW PRICE S39.95
TEST/CLEAN/RESTORE with a UNIVERSAL CRT ADAPTER that fits all CRT testers and quickly hooks - up to all CRT's on the market (now or in the future). Guarantees profit & total CRT servicing. Used by TV Repair, US Govt., Airlines, Computer Serv., Dept. of Defense. Patented Adaptor -Sockets -CRT Reference/ Setup book-Only $39.95 plus $2.50 postage & han- dling. Our 6th year. Over 15,000 sold. Chargecards/ Checks/COD. Money Back Guarantee.
FREE CALL 1-800-331-9658 DANDY MFG. CO./RANDALL ELECTRONICS
(918) 882-4288, 2323 Olbson St., Muskogee, OK 74403
Circle (22) on Reply Card
Tech's Guide
To Pricin
Jl
"Tech's Guide To Pricing" updated new 5th edition ..a framework for setting rates that apply to Hi -Tech pro- ducts ...a formula that guarantees SUCCESS'
'tall Toll Free for details 8/5 1-800-228-4338 CST
Circle (24) on Reply Card
i i i MOVING?
Take us with you.
Just peel off your subscription mail- ing label and attach it to the address change card inside this issue. Please allow 6-8 weeks to process your address change.
Page Reader Service Advertiser
Company Number Number Hotline
Chemtronics, Inc. 21 10 800/645-5244
Chicago Case Co 41 16
Consolidated Electronics, Inc. 65 18 800/543-3568
Dandy Mfg. Co 68 22 800/331-9658
ETA 65
Fluke, John Mfg. Co., Inc 5 6 800/227-3800
Hitachi Sales Corp. of America 27 12 516/921-7200
Iscet 63
Laguardia Enterprises 68 23 714/579-1276
Leader Instrument Corp. 3 4,5 800/645-5104
MCM Electronics 45 13 800/543-4330
Mitsubishi 1 3 800/553-7278
National Advancement Corporation 47 14 714/754-7110
Nelda 45,47
Parts Express Intl., Inc 49 15 513/222-0173
Philips ECG 13 8 800/225-8326
Prime Electronics 63 20 414/473-4727
Sencore, Inc IFC 1 800/843-3338
Simpson Electric Co. 23 11 312/697-2260
Sperry Tech, Inc. 68 24 800/228-4338
Tektronix, Inc. 8-9 7 800/835-9433
Tektronix, Inc 8A -8B 800/835-9433
Tentel 68 21 800/538-6894
Tronix, Inc. 55 17 313/939-4710
U -Can -Do VCR Educational Products Co. 59 19 513/548-6113
Windsor Technologies, Inc. 19 9 415/456-2200
Zenith BAC
ADVERTISING SALES OFFICES
ELEOTIIOflI Seharg&16dnwlogy
KANSAS CITY, MISSOURI Greg Garrison, Sales Manager P.O. Box 12901 Overland Park, KS 66212 Phone: (913) 888-4664 Fax: (913) 888-7243 Telex: 42-4156 INTERTEC OLPK
OXFORD, ENGLAND Nicholas McGeachin Roseleigh House, New Street Deddington, Oxford OX5 4SP
Phone: (0869) 38794 Telefax: (0869) 38040 Telex: 837469 BES G
TOKYO, JAPAN Haruki Hirayama, EMS, Inc. Sagami Bldg., 4-2-21, Shinjuku, Shinjuku-ku, Tokyo 160, Japan (03) 350-5666 Telex: 2322520 EMSINCJ Cable: EMSINCPERIOD
FREWVILLE, SOUTH AUSTRALIA John Williamson Hastwell, Williamson, Rep. Pty. Ltd. 109 Conyngham Street Frewville 5063 South Australia Phone: 799-522 FAX: 08 79 9735 Telex: AA87113 HANDM
68 Electronic Servicing & Technology January 1989
Service market penetration.
Times two. 13
The Service Manager's
Handbook
ÇiflODjÇ
MSM magazine delivers the computer service industry's buyers -32,000 service managers.
ES&T magazine delivers the consumer electronic service industry's buyers -43,000 service professionals.
Together, they round out your market penetration to the entire service industry spectrum.
And here's the best part of this ideal media mix: Generous combination frequency ad rate discounts mean twice the market reach for you...at substantially reduced rates in both magazines!
Why settle for only half of your marketing potential? Put your advertising on double -duty in MSM and ES&T... and increase your sales to the entire service industry.
Call (913) 888-4664 for more information.
P.O. Box 12901, Overland Park, KS 66212 (913) 888-4664 Fax: (913) 541-6697
For your own reputation and in your customers' best interest
always insist on
Gthiüine Zenith
Remanufactured Replacement Parts
Reconditioned and Serviced for Reliability
by Zenith People
as Knowledgeable and Dedicated as
Those Who Made the Originals! One of the easiest, fastest, and surest
ways for you to preserve the pedigree and maintain the quality of the Zenith products you service is with genuine Zenith replace- ment parts.
And at no time is this more critical than when you replace the more sophisti- cated components like modules, tuners, channel selectors and sub -assemblies.
Your participating Zenith parts dis- tributor will supply you with a replace- ment remanufactured, reconditioned and serviced for reliability by Zenith people as dedicated and knowledgeable as those who made the original.
Equally important, the replacement module or sub -assembly you receive in ex- change from your Zenith parts distributor
will most likely incorporate any Zenith factory -made modifications in effect at the time of remanufacture.
And nowhere else but in a partici- pating Zenith parts distributor's Exchange Program can you get assurance that a replacement incorporates Zenith factory up -dates!
To learn the location of the Zenith R&R Exchange Counter in your area, write on your company letterhead and we will help you locate one that's nearby.
Risking an exchange for a Zenith replacement anywhere else doesn't make sense. Not when factory -fresh replacement modules and sub -assemblies are so readily available thru a Zenith parts distributor's Exchange Program! Write now!
The quality goes in before the name goes on.®
Zenith Service, Parts & Accessories 11000 Seymour Avenue, Franklin Park, Illinois 60131 A Division of Zenith Electronics Corporation
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