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Agenda
The North West Company
Canadian Network
Sealift Operation
Winter Road Operation
Improvements to our Network
Our Canadian Operations
13 Stores
7 Stores
31 Stores – West of Manitoba/Ontario Border
122 Stores
The North West Company Canadian Network
One of the most complex networks in the world!
The distribution of goods to NWC’s communities is complex, the environment is
challenging with a supply chain that lacks sophistication.
Multi-modal
Truck
Train
Plane
Ship
Cube Van
No Visibility to
3rd Party Orders
Merge-in-Transit
NWC Warehouse Inventoried Goods
Crescent Multi Foods (Produce and Fresh Meat)
Westco (Fresh and Frozen Inventory)
DSD Cross Dock Merging at NWC Warehouse
DSD Cross Dock is Direct to Store Delivery (e.g.: Milk, Bread and Furniture)
More Direct to Store Goods
(e.g.: pop, chips)
Air Freight
Perishables
Roll On/Roll Off
Rail Freight
Dry Grocery,
Frozen Food,
General
Merchandise
Long Life
Product,
General
Merchandise,
Transportation
Building
Materials
Regular Transportation
Road
Truckload (TL) and Less Than Truckload (LTL)
Rail Roll On/ Roll Off, Box Car and Intermodal
Air Cargo
Passenger/Cargo Service (LTL) and Freighter (TL)
Last Mile
Cube Van or Pickup
Seasonal Transportation Used Helicopter
Freeze up and Break up
Sea Lift
Barge
Winter Road
WEATHER!!! Fog
Freezing Rain
Blizzards
Extreme Cold
Sealift Operations
Sails from Valleyfield, Quebec
Operates from May to September
3 Sailings (3 to 4 ships)
Service 41 stores
13.9M lbs. Delivered during 2013 Season
692 - 20’ Containers
Transportation Hub 1. Valleyfield
Stores Serviced 2. Akulivik
3. Arctic Bay
4. Baker Lake
5. Qikiqtarjuaq
6. Cambridge Bay
7. Cape Dorset
8. Chesterfield Inlet
9. Clyde River
10. Kugluktuk
11. Coral Harbour
12. Arviat
13. Gjoa Haven
14. Hall Beach
15. Igloolik
16. Inukjuak
17. Iqaluit
18. Kangiqsujuaq
19. Kangiqsualujjuaq
20. Kangirsuk
21. Kuujjuaq
22. Kuujjuarapik
23. Kimmirut
24. Pangnirtung
25. Pond Inlet
26. Puvirnituq
27. Rankin Inlet
28. Repulse Bay
29. Salluit
30. Sanikiluaq
31. Taloyoak
32. Umiujaq
Sealift Operations
M/V Umiavut
Capacity of: 16,500 m3 - 9,587 metric Tonnes
– which means Our Boat
Winter Road Operations
Operates from December to March
Additional 65,000 square foot warehouse in Winnipeg
Service 34 stores
9.5M lbs. Delivered during the 2014 Season
382 Loads 53 foot truckload
Trailer Arriving into Moosonee, Ontario
Freeze Up and Break Up Access from Moosonee, Ontario to Moose Factory, Ontario
No all weather access No local airport During Freeze Up and Break Up We deliver freight
Via Helicopter
Air Shuttle
Improvements to our Network
Transportation Management System
Project started in 2011
Visibility
Proof of Delivery
Plan our loads throughout our network
Provide real time information
Stores
Carriers
Current Systems Modifications
Over 30 unique interfaces
4 Different Warehouse Management Systems
3 Different Integration Systems
2 Inventory Management Systems
Set up of:
PIM (Product Item Master)
Commodity codes
Outbound Starting Points
Integration Architecture is part of the Solution Architecture
Track and Trace
Custom Application
Interfaces into OTM and WMS
Enables Labeling throughout Network
Purchase Order, Pallet and Case Level
Pallet, Case tracking
Clarity around last touch point for claims
Enabler for Perpetual Inventory
Receiving, Labeling and Loading
OTM – Functions We’re Using
Planning
Bulk Plan
Order Release
Order Movement
Equipment Selection
Tender
Rating
Match and Pay
NWC OTM
Outbound Itineraries - 279
Weekly Planned Shipments – 450 to 500
Planned shipments can contain over 500 orders and over 2000 lines
Over 95% at the Order Movement level
Enables our Multi-leg planning
Planning, Picking and Packing Central and Regional Planners
Customer Order interfaced at an Order Release level
Create Shipment in advance
Sent to Warehouse for picking
WMS completes pick and pack – order lines to ship units
Repacks, Consolidation, Re-pillarization
Finalized Shipments
Loading is completed
Scan to Plan
Systems Communicates back to OTM the confirmed picked and loaded quantities and handling units
We started with update Shipment (Very Slow)
Moved to Topic (7 – 10 Minutes)
Ship Confirm must occur before the next leg shipment can be planned
Single Store – Orders Included
1a GM Orders are sent to GM WMS for Picking
2 Central transportation planner builds shipments in TMS for all items
3 Planned Shipments sent to warehouse for Grocery picking and load building activities for all items
4 Shipment confirmation is sent to TMS enabling traceability throughout shipment execution
5 Receiving locations confirms receipt of all items as Proof of Delivery (POD)
Steps 4 and 5 are repeated for each leg of
the shipment
1c Manifest closure in GM WMS is sent to TMS
1b
Retek GM WMS
TMS
WMS
Hubs/Store
TMS
TMS has become the Foundation for Logistics Operations at the North West Company
Grocery, DSD Crossdock PO’s and Warehouse 12 Orders are sent to TMS
1b
NWC Warehouse
TMS
Hub
2 TMS is updated by WMS with Ship Unit level Confirmation of Shipment
4
3b DSD Crossdock sent directly to Hub. Call PO and Create Ship Unit Labels to Receive to Hub Systems, label each handling unit and confirm receipt to TMS
WMS Hub Systems
5 Scan Ship Unit Labels to Ship from Hub – Scan to Load Design
TMS is updated by Hub systems with Ship Unit level Proof of Delivery - Live through Regional Planner Profile
6
TMS is updated by NWC Warehouse to Store Receiving System with Ship Unit level Proof of Delivery
TMS is updated by Hub systems with Ship Unit level Confirmation of Shipment Live through Regional Planner Profile
7 Product delivered to Store. Scan Ship Unit labels to Confirmation of Receipt
1a DSD Crossdock sent directly to Warehouse. Scan Ship Unit Labels to Receive to RPWMS
Scan Ship Unit Labels to load trailer and Ship to Hub For GM, Grocery and Crossdock
Warehouse to Store Receiving System
Store
As products move through the NWC network, each partner plays a key role
Vendor
8
Warehouse Product delivered to Hub. Scan Ship Unit Labels to Receive to Hub Systems
3a
Leave Behind
Plan to Load, Scan to Plan
Contracted Priorities
Customer Requirements
Physical Constraints
Available for the Next Plan
Automatically assigned new shipment date
Full detail retained
Pallet, Case, Order, SKU and Quantity
Additional Items
Proof of Delivery (POD)
Tolerance based on know ship units
Email Delay Notifications
Added a tolerance to the email
Search Screens for the Store
Wave Rollout
Wave # of Stores / # of
New Carriers
Pilot Completed
December 2013
NCR Stores: 4 Carriers: 2
Wave 3 Completed April 2014
NCR Stores: 28 GT Stores: 13 Carriers: 5
Wave 2 Completed March 2014
NCR Stores: 49 GT Stores: 16 Carriers: 7
Wave 4 Fall 2014
NCR Stores: 35 Carriers: 4
Wave 5 Fall 2014
NCR Stores: 6 Carriers: 7
Wave 1 Completed January 2014
NCR Stores: 25 GT Stores: 5 Carriers: 5
Questions…
Network: Calm Air
Transportation Hubs 1. Thompson
2. Churchill
Stores Serviced 3. Baker Lake
4. Brochet
5. Chesterfield Inlet
6. Coral Harbour
7. Arviat
8. God's River
9. Island Lake
10. Lac Brochet
11. Oxford House
12. Red Sucker Lake
13. Repulse Bay
14. St Theresa Point
15. Shamattawa
16. Tadoule Lake
17. Wasagamack
18. God’s Narrows
19. Rankin Inlet
Regional Air Hubs
Network: Gardewine
Transportation Hubs 1. Winnipeg
Air Beyond Hubs 2. Thompson
3. Churchill
4. Red Lake
5. Pickle Lake
6. Cochrane
Stores Serviced by Road 3. Churchill
5. Pickle lake
7. Cross Lake
8. Cumberland House
9. Lynn Lake
10. Moose Lake
11. Nakina
12. Nelson House
13. Norway House
14. Wawa
15. Pelican Narrows
16. Pukatawagan
17. Sapotaweyak
18. Sioux Lookout
19. South Indian Lake
20. Split Lake
21. Radisson
Central Road Network
Network: Wasaya Air
Transportation Hubs 1. Pickle Lake
2. Red Lake
Stores Serviced 3. Bearskin Lake
4. Cat Lake
5. Deer Lake
6. Kasabonika Lake
7. Keewaywin
8. Lansdowne House
9. Peawanuck
10. Pikangikum
11. Poplar Hill
12. Sachigo Lake
13. Sandy Lake
14. Fort Severn
15. Webequie
16. Wunnumin Lake
17. Weagamow Lake
Northwestern Ontario –Air Hubs
Network: Air Creebec
Transportation Hubs 1. Cochrane
2. Moosonee
Stores Serviced by Road 3. Albany
4. Attawapiskat
5. Kashechewan
West James Bay – Rail and Air Hubs
Network: Air Inuit
Transportation Hubs 1. La Grande
2. Kuujjuaq
Stores Serviced 2. Kuujjuaq
3. Akulivik
4. Inukjuak
5. Kangiqsujuaq
6. Kangiqsualujjuaq
7. Kangirsuk
8. Kuujjuarapik
9. Puvirnituq
10. Salluit
11. Sanikiluaq
12. Umiujaq
East James Bay – Air Hubs
Network: First Air
Transportation Hubs 1. Winnipeg
2. Val d’Or
3. Ottawa
4. Montreal
5. Yellowknife
Stores Serviced 6. Rankin Inlet
7. Taloyoak
8. Arctic Bay
9. Cambridge Bay
10. Cape Dorset
11. Gjoa Haven
12. Hall Beach
13. Igloolik
14. Inuvik
15. Kangiqsualujjuaq
16. Kimmirut
17. Kugluktuk
18. Kuujjuaq
19. Pangnirtung
20. Pond Inlet
21. Qikiqtarjuaq
22. Ulukhaktok
23. Clyde River
24. Iqaluit
Arctic Air Hubs
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