View
992
Download
1
Category
Preview:
DESCRIPTION
LIPTON Marketing Plan
Citation preview
Introduction
According to Chinese legend, the Green Tea began in 2737 BC
when Emperor Shen Nung, who was known at that time as the
"Divine Healer", always boiled his water before he would
drink it. He had noticed that his subjects who boiled their
water before drinking it seemed to have longevity and better
health. One afternoon, as he knelt before his boiling water,
some leaves from a nearby tree blew into the pot. The
Emperor noted a delightful aroma and, upon sipping the
beverage, proclaimed it as "heaven sent".
Since this first cup of Green Tea was brewed almost five
thousand years ago, the popularity of tea has increased to
the point that it is presently the second most popular
beverage in the world. Only water surpasses green tea in
popularity.
As the trends are changing and every thing tends to be
changed so we decided to present the green tea in a new and
different style that was never before. The green tea was a
product that can be selling only in winter seasons but the
iced green tea is the one you can use in summer seasons too.
It is as refreshing and tasty as the green tea is. That’s
why iced green tea is the symbol of refreshment and taste.
1
Mission Statement
“Changing the lives of the tea lovers by innovating the
green tea”
2
Goals and Objectives
Improve Profitability
Increasing the net profit as percentage sale
Increasing the net profit as percentage of
investment
Increasing the net profit as per share common
stock
Increasing Volume
Increase the market share
Continuous growth in sales
Improving the sales ranking in the market
Increasing the production capacity and its
utilization
Increase the seasonal sale’s volume
Improve the company’s image
Contribution in the community activities
Increasing the number of jobs and enhancing quality of
life of employees
Delivering the good quality and taste to the consumers
at a fair price
3
Reason for selecting Iced green Tea as a Product
In all over the world there are 68% People who like to take
the either Black or green and the rest of them prefer the
soft drinks and juices but in Pakistan the most of the
population like tea brands and the green tea is wildly like
by them.
The iced green tea is the product of the dual nature because
it can satisfy the needs of both type of the consumer. Iced
green tea has the taste of green tea and also contains the
qualities of the soft drinks
In Pakistan 83% of its population like tea brands
(black/green).
18 % like both green and black tea.
54% of tea lovers like only green tea.
13% people only like it due to safe to health.
27% like it due to taste.
23% like it due to cultural influence.
18% show their interest without any reason.
4
Product features and attributes
Why to prefer the Green tea?
Green tea is renowned for its healthful properties. Coca-
cola, however, represents the epitome of sugary soft drinks.
Green tea is full of clean taste, vitality, and great
flavor. Plus, LIPTON Iced Tea provides protective flavonoid
antioxidants.
Coca-cola Classic Lipton Green Tea with Citrus
Ingredients:
Carbonated water
High fructose corn syrup
Caramel color
Phosphoric acid
Natural flavors
Caffeine
Ingredients:
Water
High fructose corn syrup
Citric acid
Green Tea
Sodium
hexametaphosphate
Ascorbic acid
Honey
Natural flavors
Phosphoric acid
Sodium benzoate
Potassium sorbate
Calcium disodium edta
Caramel color
Nutrition Per 8 Fl Oz:
Calories: 97
Carbohydrate: 27g
Sodium: 33mg
Nutrition Per 8 Fl Oz:
Calories: 80
Carbohydrate: 21g
Sodium: 70mg
5
As we saw in the comparison of both of the product we fine
that the green tea is the drink which provide the taste,
quality and it is also good for health that’s why people
mostly like green tea in the overseas countries and now we
are trying to emerge that trend in Pakistan too.
6
MARKETING Department
7
Jobs and responsibilities
Vice president of marketing
The Vice President’s job is to look at the over all
activities of the marketing department and set the
objectives and goals of the overall department.
The Director of product marketing
The Director of product marketing will be concern about the
product and the Competitors and developing the product in a
way that can compete in the market for a long period of time
and able to generate the profit. The director of product
marketing has to make decisions that what is the best way to
market this product and making good image in the mind of the
consumer and get the maximum out put of its resources.
The Product managers
The produce managers have to decide the product’s
requirements that how this product can be improved and
through which features it can gain maximum share in
market, they also have to decide the price of the
product and responsible for the promotion of the
product.
Research and competitive analysis
8
They have to analyze the competitor all the strengths,
weakness, opportunities, and threats of them and also
their Product’s price, features etc.
They have to conduct the market research to find out
what costumers want and what is available in the market
and what can their company do for the costumers
The Director of market Communication
The director of marketing communication will be responsible
for all the communications of the market and have to decide
the advertising media and what should be advertise, sale
promotion methods, which events should be sponsored and
which activity can improve the product’s image in the mind
of the costumer
Cooperate
They have to find out the opportunities for the
advertisement and make the effective ads and decide hoe
to successfully communicate their massage to the
costumers
Creative services
Their job is to develop the web sits and manage the
feedback, increase the brand’s identity and create the
best image in the minds of the costumers through the
creative and innovative ways.
Programs management
9
Heir job is to handle out the activities like managing
different programs and events which can be helpful for
the product and its brand name, and develop a good
image in the mind of the consumers.
Principles for marketing foods & beverages to children
Our Marketing Principles contain some additional principles
for marketing beverages directed at children. They require
that our marketing practices:
do not convey misleading messages
do not undermine parental influence
do not encourage pester power
do not suggest time or price pressure
do not encourage unhealthy dietary habits
do not blur the boundary between promotion and
content
We have agreed that we will voluntarily restrict all-paid
marketing communications directed primarily at children
under the age of six years.
10
Motivation and rewards
To motivatie our people by
Increments on there salleries
celebrating differents like Eid, Company’s events, and
other genral events with ur employees.
Providing them a healthy envoirment for work
Providing relaxsation on fee of the employees
Providing them the madical facilities
If the sales of the product will increase the empolyees
will be rewarded with extra bonace.
We wll provide different facilities for our sales
persons like lobtop computers, bikes and cars, trevling
allownce etc
11
Consumer Analysis
1. What you will choose if you feel thirst?
The most of the consumers have said that they like water
when they feel thrust but most of them select the soft
drinks. But after testing the iced green tea they prefer
that product. Consumers said that the iced green tea could
be a substitute of water and other soft drinks.
63% prefer water, 20% choose iced green tea and others
choose Coke and juices.
2. Have you ever experience the iced green tea?
12
As the iced green tea is the new product in the market so it
was a new experience for the costumer to use such type of
the product but few of them have tasted it before.
3. Do you feel the iced green tea could be an alternate of
water?
The majority of the people said no for the alternative of
the water but some 33% of them select it as it could be an
alternative.
4. How do you feel the taste of iced green tea?
13
The taste of the iced green tea was wildly liked by the
consumers and they like it very much and gave good remarks
about the product.
5. How do you feel the flavor of iced green tea?
6. Do you prefer the taste of iced green tea on other green
tea?
14
The iced green tea has almost the same qualities and taste
like the normal green tea so they have prefer its taste.
9. The advertisement of iced green tea as compare to their
competitors?
Mostly the people said that they haven’t seen the
advertisement of iced green tea so they gave no remarks
about it.
10. The satisfaction of thirst by iced green tea as compare
to their competitors?
The iced green tea is non acidic drink due to which people
prefer it because it can easily remove the thirst.
15
11. The satisfaction of thirst by iced green tea as compare
to plane water?
Mostly people prefer iced green tea as a removal of thirst
because it contains energy and other refreshing elements.
Distribution/Availability:-
12. Would you like to be the Green tea available at every
where?
Mostly the people said that yes they want this product
easily available at every where.
16
13. The availability of iced green tea at entertainment
places?
People want easily availability of iced green at
entertainment places because it energetic and refreshing
drinks.
14. Would you like the availability at franchise restaurant?
15. The availability of iced green tea at high ways?
17
16. What do you think about the price of iced green tea?
The consumers prefer the price range of 20 to 25.
Services:-
19. Does the season (summer/ winter) effects on your uses of
iced green tea?
Yes definitely the demand will decrease in winter season
because people prefer hot green tea in winter season.
20. Which size of iced green tea would you prefer?
18
The disposable and regular size is mostly preferred by the
consumers.
21. Which beverages you prefer to treat your guest?
As iced green tea is the new product in the market and
people do not know much about it. That’s why they prefer
juices to treat the guests.
22. Do you think that the iced green tea is good for health?
19
Yes it is good for health because it is non acidic drink and
has some energetic and refreshing elements in it.
Advertisement:-
23. Which one is best advertisement media?
Through consumer analysis we come to know that the
electronic media and sign boards at different places will
be the best advertisement media.
20
Market Testing:
To test a market we have the different ways that are:
Through questionnaire
Market surveying
Competitor analysis
Interviews
Product development
After idea screening and market testing this process
needs heavy investment to develop product feasibility.
After research and market analyses we analyze that our
product is feasible and we start invest to develop our
product.
Competitive analysis:
Direct Competitors
The direct competitors of our Product are:
Tapal
Supreme
Brok Bond A-1
Tetly
Nestle (Coffee) and many more
21
But we are not competing our product with them because they
are the competitors of the tea market and they are only
providing the black tea brands not the Green tea.
Indirect competitors
As the green tea is the symbol of the refreshment and
nutrition and its is also a substitute for the other soft
drinks as we have mentioned above in the compression of the
green tea and coke they both are approximately the same so
for that reason we are comparing our product with the soft
drinks.
So in the soft drink market we have the competitors like
Coca cola
PEPSI
And other Instant drinks
SWOT Analysis
Strength:
Expenses
The Coca-Cola have a long experience in the soft drinks
industry, they also gaining their expenses in
production process, because while Cleaning and Filling
of Bottles they are try to do not produce wasted
materials.
Quality:
22
They are very much concern about the quality of their
products, and they have spent a lot of amount on
developing the Quality control department.
Products:
They have a huge product line and providing different
types of soft drinks.
Budget:
One of the great strength of the company is that they
have huge budget and they can easily compete with and
kind of competitor.
Market Share
Other Strength of the company is that they have a great
market share i.e. 36.5 %. And trying to get more in
order to compete.
Weakness:
Product’s taste & quality:
Some of the company’s product did not have such a good
taste like the COKE with that product they have lost a
huge amount of the market share.
Opportunity:
Expenses of Competitors:
23
The competitors of the coke have huge expanses in
different activities.
Poor Quality:
In some of the products the quality and taste of the
competitors is not good as compare to that of coke’s
Threat:
Advertisement
The Pepsi spend too much on advertisement as compare to
Coke.
The Pepsi is the main sponsors of Matches, Concerts,
and other event.
Quality
The quality of the competitor is batter up to some
extends and it is a great threat for the company
because it can affect the sales of the company.
Competition:
The competition of the coke with PEPSI is very tight
and they are competing scenes a long period of time.
And that is the one of the biggest threat for the
company.
24
New Product Development
Idea Generation
The new product development process starts with creative
ideas techniques. We analyze that green tea is mostly used
in different countries but it is mostly used in winter
season. Then we starts thinking that how to utilized this
product in off season, then we got an idea of iced-green
tea.
The ideas come from further techniques.
Interacting with others:
After getting the idea we start our research about the
feasibility of our product. By interacting with customer,
competitor and by surveying the market. We asked different
type of questions from customers to insure our product.
Idea screening:
In idea generation we have a lot of ideas for selecting the
product then we conduct the market research which idea is
the best one and appreciated by the customers. Our most
customers appreciate our idea of iced-green tea. In this
idea our best strength is that we don’t have any direct
competitor
Concept Development:
Our idea is to provide taste of tea off season to the
customer, but customers don’t buy product idea, they buy
product concept.
A product idea can be turned into several concepts.
25
1. Who will use this product?
Children’s, teenagers, young or middle-aged
adults or older adults.
2. What primary benefits should this product provide?
Taste, nutrition, refreshment or energy.
3. When will people consume this drink?
Breakfast, midmorning, lunch, dinner, late
night.
26
Segmentation
Divide the whole market into small parts according to the
needs and wants of the customers. A market segment consists
of a group of customers who share a similar set of wants.
Segment marketing offers several benefits over mass
marketing. The company can more easily select the best
distribution and communication channels and it will also
have a clear picture of its competitors.
Our product is ice green tea which we introducing at first
time in Pakistan it is the core product of Lipton. And we
follow the market segmentation rule. We segmented the
different flavor and taste of Lipton ice green tea according
to the needs and characteristics of our product and
according to our customers.
Variable of segmentation
There we have four types of Variables.
Geographic
Demographic
Psychographic
Behavioral
Geographic
Our product is already in different countries of Europe
and in Asia like especially in Turkey. But We are
introducing iced green tea in Pakistan at the first time.
The climate of Pakistan have two different types Hot and
other is cold and we have selected the Hot climate areas
of the country and will provide it in the main cities of
27
the country like Karachi, Lahore, Multan, Fasalababd,
Islamabad, Rawalpndi and other main cities of the
country.
Demographic
The Lipton ice green tea has different flavor and taste
according to the taste and demand of the costumers. Every
person can use it. But our main target costumers are from
16 years to 40 years. Either it can be male or female.
Psychographic
Psycho graphically we segmented our product for working
class, middle class and upper middle class. And for every
life style person and for every personality they may
have.
Behavioral
We provide a quality product for our customers. It is
purely base on local demands and needs, and we sure that
our product will be appreciated by that people who are
health and quality conscious.
28
The Segmentation process
Need-Based segmentation
Hot green tea are using from many years in Pakistan and
especially in cold areas of Pakistan. In hot climate areas
they like that product but unable to use it. They want a
type of drink that provides then refreshment and taste.
That’s why we select these areas to introduce ice green tea
in Pakistan.
Segment Identification
We identify it through market research. For each need-based
segment we determine the demographic and life styles of our
customers.
Segment Attractiveness
A product is a unique type of cold drink. So our product has
attractive qualities. It is a pure soft drink and have a
taste of traditional green tea.
Segment positioning
For each segment we create a value proposition and product
price positioning strategy. Whish are based on segment’s
unique customer’s needs and characteristics. We fix the
price of our different flavor and taste of ice green tea
according to our customers. They have range from 15-40Rs.
29
Is that’s an effective segmentation?
Measurable
The segment which we have chosen has well purchasing power.
And we can easily generate the profit through it. So we can
easily handle it through marketing strategies.
Accessible
Our product is easily accessible to our customers. And we
can deliver our product on time to the wholesaler and
retailers.
Differentiable
We have different size and taste of our product. In size we
have different size of bottles e.g.250 ml, 500ml and
in1000ml.
In taste we have different of taste like mango taste, peach
taste and orange taste.
Actionable
For actionable we give different feature to our customers
and sellers. Like some discount in other products of Lipton
and extra bottles to our customers and sellers to retain our
customers. And for new customers we launching a websites and
searching new markets and advertisement on there local TV
Channels.
30
SWOT Analysis of our Product:
Strength:
Our main strength is that we have no direct
competitor.
Our product is for all age groups.
We will capture maximum profit because we are only
distributor in the country.
As we have no direct competitor so we have monopoly
in the market.
Our product has different packages accordance to
size.
We have the product in liquid as well as in power
form.
Weakness:
Our product is suitable for summer season.
As we are the distributor so we cannot respond
quickly about the complains of our product.
We don’t have the Varity of products.
Threat:
If any competitor will enter in the market.
As we are distributors if company increase their
price or stop manufacturing the product our business
will lead to failure.
Opportunity:
31
We aware our customer and got opportunities to grow.
Our product will also start consume off season like
other drinks.
Many customer
32
Consumer Behavior
Consumers of the product are most important factor they can
take the product to the success and also to the failure. So
we should take the influences in account, the consumer’s
buying behavior can be influenced by the following factors
Social
Cultural
Personal
Psychological
Social Factor
Socially the consumers are influenced by Reference groups,
families, social Role, and status
Reference group are those which directly or indirectly
change the person’s behavior and attitude, the consumers of
the Iced green tea can be influenced by the Primary Group
that are Family members, friends, and Co-worker because the
other groups can not influence our product
Family is an important of the consumer’s buying behavior it
can also influence the product but not iced green tea
because the green tea is mostly liked in families and Childs
Role and status the role is the activity that an individual
want to perform and the behavior of the individual depends
on the activities he/she performs. The status is the ranking
33
of the person in organization and its also vary the behavior
of the person the high ranked person will be quality
conscious not the price conscious and voice versa.
Cultural Factors
The culture is one of the important factor that affect the
needs and wants of the individual. Culture and its different
factors can influence the product’s market because if the
product and not approved by culture it will obviously fail
in that market but iced green tea is the type of product
that is accepted by any kind of cultures
Psychological Factors
The different people and different type of psychological
states and their influencing factors and also different from
one and other like they Motivate through different factors,
their perceptions is different from one and others, their
learning skills are different and every individual have
his/her own beliefs and attitudes. Similarly their buying
behavior is also different and it effect with the factors
mentioned above.
Price factors
The price of the product can also influence the buy behavior
of the consumers because in Pakistan there are servile
classes based on the income difference so price is the one
of the important factor, some of the consumer can effort the
price and others can’t, so we must set the price of the
product that that is afforded by all the social classes of
the region.
34
Product Factors
The product is the main thing that we sell to the consumers
and if we provide the bad quality of the product it will
give the bad image to the consumer so we must concern about
our product that we provide in the market.
Promotion Factors
The promotion of the product i.e. the advertisement, sales
promotion and other promotional tools can change the buying
behavior because some of the individuals highly influenced
by the advertisement of the product. So we have selected the
different ways of promotion like electronic media and
printed media and other effective promotional tools to
promote our iced green tea.
Place factors
The place of the distribution and availability of the
product also influence the buying behavior because if the
product is in reach of the consumer he will prefer it and if
it is hard to fine the product in the market he will never
buy that product. For that reason we have decided to provide
our product in all main cities and many other areas of the
country.
35
The Buying Process
The buying process involves five sequential stages
STEP-I
Problem Recognition
It is the very first step in the buying process that first
of all we have to decide the problem what we are facing
right now i.e. in case of our product the person have to
feel the thirst that would be his problem
STEP-II
Information Search
The next step is to gathering information about the
available alternatives. The information can be gathered from
following resources
Personal source
Advertisements
Public
Experiments
In order to make the information available to the customers
we are advertising our products from different sources
STEP-III
Evaluating the alternatives
36
The next step is to evaluate the alternatives available in
the market like the alternatives of the iced green tea are
soft drinks and juices so the consumer have to decide which
product to bye.
STEP-IV
Purchase Decision
Then the consumers have to decide what to buy
STEP-V
Post Purchase behavior
The costumers then take a look on his buying behavior that
in past what they have purchased
37
Product Classification
Iced green tea fall in the category of non-durable goods
because it is quickly consumed and easy and frequently
purchased.
Consumer Goods Classification
The iced green tea is the consumer good and it fall in the
following category of he consumer goods
1. Convenience Good
Because consumer and easily purchase our product
with minimum effort and it is purchased without
any planning or search effort
2. Shopping Goods
Some of the consumers sort our Product of the
bases of the Quality, price, and features.
38
Product MIX
Our Product has the following product mix strategy
Iced Green Tea (Powdered)
Iced Green Tea (Liquid)
Flavors
Lemon
Mango
Peach
Mint
Mixed Fruit
Size
100 ml
250 ml
300 ml
350 ml
39
Setting the price
Selecting the price objectives:
We set the price in order to gain maximum market share.
Because higher sales volume will lead to higher long run
profit.
Determining demand:
As price and demand are inversely related; the higher will
be the price, the lower will be the demand. So we set our
price that will not affect the demand of our product.
Customers are very price sensitive in order to viewing those
consumer we categorize our product. We are providing are
product in liquid as well as in powder form and powder are
less of cost as compare to liquid with a similar taste.
Analyzing competitor cost:
As we have no direct competitor but we have indirect
competitors so we carefully observed the cost of our
competitor and their selling price in the market. After that
we conduct surveys that customers are satisfied with the
price or not. After all the observation we analyze our data
decide to set the price.
Selecting the pricing Method
There are many methods to set the product’s price. We have
selected the GOING RATE pricing, we will set the price of he
product with compression of that our competitors
40
Adapting the price:
Geographical pricing:
We will charge the same prices to all geographical areas to
create the consistency in our product.
Price discount and allowances:
We will also provide some discounting packages, different
packages for retailers and customers. If retailer buys our
product frequently and increases the sales volume we will
provide them refrigerators and for customers by buying one
dozens Cain at a time we will provide one Cain free to them.
Promotional pricing:
In promotional pricing we are thinking to decrease our price
in off season and also giving some tremendous offers to the
customers in Ramzan like the price of one Cain is 25Rs by
buying 2 Cain at a time we will charge them 45Rs.
41
Developing Effective Communication
The effective communication involve a six step process
Stage-I
Identify the target audience
The audiences are the critical Influencers on the
communication decision on
What to say?
How to say?
When to say?
To whom to say it?
The target audiences we have selected are mostly the college
and university students and the persons working at offices
because they are the real consumers of our product.
We are trying to build the great awareness through different
activities like road shows, TV ads, banners and by
sponsoring the different activities.
We are trying to develop the familiarity of our product
through different sales promotion
Stage-II
Determine the communication objectives
42
The main objective of the communication is to gain the
attention of the costumer and deliver the massage to them
successfully
STAGE-III
Design the massage
To design the effective massage we must take the following
things into account
What to say?
How to say it logically?
How to say it symbo9lically?
Who should say it?
So we must design a attractive and effective message that
can easily gain the attention of the audience and the
massage Conway its meaning completely
STAGE-IV
Selecting the communication channel
In the market communication we have the two methods i.e.
personal and non-personal. We are selecting the non-personal
communication channel like print media, e-media, and events
etc
STAGE V
Establishing Budget
43
There are different ways to set the marketing budget but we
will select the Affordable Method because
Our product is a new one
We don’t have enough budget to spent of marketing and
other activities
We want to gain the market share
In future we must change the strategy of budgeting according
to our requirements
STAGE-VI
Design the Media Mix
Our promotional budget will cover the following areas of
communication
Advertising
Sales promotion
Public relation
Publicity
Initially we will use the advertising and the sales
promotion as our advertising tools because at the very start
we did not have the public relation and the publicity but
with the passage of time we will develop the PR and the
publicity of our product will also work for us as
promotional tools
44
Objective: - Consumer analysis
Respondent Profile
Name: - ___________________________________.
Occupation: - ______________________________.
Age: - __________.
Gender: - Male/Female.
Benefits:-
1. What you will choose if you feel thirst?
a) Iced Green tea.
b) Coke Products.
c) Juices.
d) Water
2. Have u ever experience the iced green tea?
a) Mostly. b) Usually. c) Occasionally. d)
Never.
3. Do you feel the iced green tea could be an alternate of
water?
a) Yes. b) No.
4. How do you feel the taste of iced green tea?
a) Very Good. b) Good. c) Satisfactory. d)
Poor.
5. How do you feel the flavor of iced green tea?
a) Sour. b) Light. c) Sweet. d)
Others________.
45
6. Do you prefer the taste of iced green tea on other tea?
a) Yes. b) No.
Comparison:-
7. Which soft drink you prefer?
a) Iced green tea b) Coke. d) Juices.
8. The taste of Iced green tea as compare to there
competitors?
a) Very Good. b) Good. c) Satisfactory. d) Poor.
9. The advertisement of iced green tea as compare to their
competitors?
a) Very Good. b) Good. c) Satisfactory. d) Poor.
10. The satisfaction of thirst by iced green tea as compare
to their competitors?
a) Very Good. b) Good. c) Satisfactory. d)
Poor.
11. The satisfaction of thirst by iced green tea as compare
to plane water?
a) Very Good. b) Good. c) Satisfactory. d)
Poor.
Distribution/Availability:-
46
12. Would you like to be the Green tea available at every
where?
a) Yes. b) No.
13. The availability of iced green tea at entertainment
places?
a) Yes. b) No.
14. Would you like the availability at franchise restaurant?
a) Yes. b) No.
15. The availability of iced green tea at high ways?
a) Yes. b) No.
16. What do you think about the price of iced green tea?
a) _______. b) _____. c) _______.
17. At which time do you prefer to buy iced green tea?
a) Morning. b) None c) Evening. d)
Night.
Services:-
18. You usually like to take iced tea when you are?
a) Boring. b) Thirsty. c) Happy. d) To Enjoy.
19. Does the season (summer/ winter) effects on your uses of
iced green tea?
a) Yes. b) No.
47
20. Which size of iced green tea would you prefer?
a) Regular. b) Disposable. c) 150 ml. d) 300 ml.
21. Which beverages you prefer to treat your guest?
a) Iced green tea b) Coke. c) Juices.
22. Do you think that the iced green tea is good for health?
a) Yes. b) No.
Advertisement:-
23. Which one is best advertisement media?
a) Electronic Media b) Printed Media c) Sign Boards
Suggestions:-
24. Suggestions for improvement of marketing/advertisement
techniques?
____________________________________________________________
____________________________________________________________
________
25. What is deficiency in iced green tea and suggestion to
remove it?
________________________________________________________________________
________________________________________________________________________
_______________________________________________
48
Recommended