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Retail POS/mPOS Software MarketAn IHL Retail Executive Advisory Program Research Study

AuthorsJerry SheldonLee HolmanKelly Sayre Greg Buzek

October, 2018

CONTENTS

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Copyright 2018 IHL Group – All Rights Reserved 3

Executive Overview

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Key Definitions

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Key Definitions, cont.

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BUSINESS MARKETINGPRESENTATION SLIDES

Copyright 2018 IHL Group – All Rights Reserved 8

Retail POS Software Spend - Worldwide

Copyright 2018 IHL Group – All Rights Reserved 9

Retail POS Software Spend - Worldwide

Copyright 2018 IHL Group – All Rights Reserved 10

Retail POS Software Spend - NA

Copyright 2018 IHL Group – All Rights Reserved 11

Worldwide Retail POS SW & SaaS Rankings

Vendor Total

SW/SaaS

($USD)

Oracle $553m

NCR $407m

TGCS $295m

GK Software $114m

Diebold Nixdorf $97m

PCMS Datafit $82m

Fujitsu $58m

Aptos $58m

Cegid Group $34m

Revention $33m

Gilbarco $29m

Extenda $26m

Partech $24m

SAP $24m

Veras Retail $20m

Copyright 2018 IHL Group – All Rights Reserved 12

Retail mPOS Software Spend - Worldwide

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Retail mPOS Software Spend - NA

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NA Retail mPOS SW & SaaS Rankings

Vendor Total

SW/SaaS

($USD)

Square $90.6m

First Data $29.9m

Aptos $19.1m

Paypal $18.2m

Ingenico $17.9m

NCR $17.8m

Intuit $17.5m

Revel Systems $17.1m

Lightspeed Retail $17.0m

Shopify $16.5m

PayAnywhere $15.7m

ShopKeep $11.2m

Oracle $9.7m

VeriFone $7.4m

Vend $7.0m

BUSINESS MARKETINGPRESENTATION SLIDES

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Key Trends & Drivers

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Key Trends & Drivers, con’t

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Copyright 2018 IHL Group – All Rights Reserved 18

Barriers

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BUSINESS MARKETINGPRESENTATION SLIDES

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X – Market Strength Y – Growth/Direction/Resilience Z – Market Share

Global Reach Revenue Growth Trend Market Share

# Retail/Hospitality Accounts Customer Satisfaction

Size of Accounts Stability/R&D Commitment/Funding

Innovation Unified Commerce (BI, Commerce,

Merch/SCM, Sales & Mktg, Store Systems)

Market Share Growth

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Total Retail POS Software and SaaS

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Food, Drug & Convenience POS SW & SaaS

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General Retail POS SW & SaaS

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Hospitality POS SW & SaaS

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Enterprise mPOS SW & SaaS

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SMB mPOS SW & SaaS

BUSINESS MARKETINGPRESENTATION SLIDES

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BUSINESS MARKETINGPRESENTATION SLIDES

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Vendors to Watch

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Vendors to Watch, con’t

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BUSINESS MARKETINGPRESENTATION SLIDES

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IHL Group Enterprise License

and Fair Use Agreement

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