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Page 1
RESUME AND COVER LETTER
GUIDEBOOK
Cooperative Education and Career Services
New York City Campus
41 Park Row, 14th Floor
New York, New York 10038
(212) 346-1950
Westchester Campus
861 Bedford Road
Pleasantville, New York 10570
(914) 773-3415 • (914) 773-3361
www.pace.edu/coopcs
Page 2
Table of Contents
Introduction Page 3
Resume Styles Page 4
What to Include on Your Resume Page 5
Transferable Skills Page 6-8
Resume Do’s & Don’ts Page 9
Sample Resumes
Undergraduate Pages 10-20
Graduate Pages 21-23
Functional Page 24
Writing Cover Letters Pages 25-30
Page 3
Your resume must answer the question: Why should I hire you?
It is a portrait of you and the most important tool in your job search. It must grab the attention of the reader
and convince him/her (in no more than 30 seconds) that you are a match for the job and should be
interviewed. You will need to provide the employer with important facts about you by conveying the following
information:
YOUR SKILLS, STRENGTHS, ACCOMPLISHMENTS,
INTERESTS, GOALS AND BACKGROUND
STEP 1 Take inventory of all the above
STEP 2 Organize the information and choose appropriate vocabulary to make the most positive impact
STEP 3 Create a resume that is attractive, concise, error free, attractive and easy to read
This workbook will help you create a strong resume. Review the tips, worksheets and samples as you prepare
your unique resume.
“I don‟t have a lot of experience”
“I don‟t have experience in my field”
“My experience/education is from another country”
“My resume has gaps”
“I‟m not in any clubs”
“My GPA is not very good”
In addition to gaining work experience, the following are a few ways you can show employers that you are a well
qualified candidate:
Volunteer. This is a great way to meet people, develop hard and soft skills as well as gain exposure to
a certain industry or field of work.
Join an organization (on or off campus). This involvement will expose you to people and information in
a particular industry in order to expand upon what you learn in school. By joining a committee within an
organization, you can build additional leadership skills and develop contacts.
Take an elective course in an area of interest.
Read trade journals, blogs, etc. Some financial firms actually list “recommended reading” on their website under career information/interview preparation.
List academic courses, class projects, and readings to demonstrate your knowledge and interest.
Include your technical skills, languages spoken as well as personal skills that showcase your strengths
Emphasize accomplishments. Indicating what you have achieved can differentiate you from others.
Introduction
Common Concerns of Resume Writing
Page 4
Resume Styles
REVERSE CHRONOLOGICAL
In this most commonly used style, experience and
education are listed in reverse chronological order
(most recent items first).
Advantages
Preferred by the vast majority of employers
Highlights employer name, job titles and job
responsibilities for each position
Emphasizes continuity and career growth
Easy to follow
Best Used
When career direction is clear and can be
highlighted
By entry level as well as experienced students who
have a fairly steady, conventional work
history
Hints
Begin work experience section of your resume with
present or most recent position and work
backward.
Detail only the last four or five positions or relevant
employment within the past ten years, if
not repeated in the most recent experience.
Note major position changes with a particular
employer. Show progression of
responsibilities.
Emphasize major accomplishments and
responsibilities which relate directly or indirectly to
your job objective. Quantify where possible.
FUNCTIONAL
This style highlights major accomplishments and
strengths and allows you to organize them in an order
that best supports your work objective and job targets.
Actual work history is listed at the bottom of this style
resume. Caution: Some employers dislike the
functional resume.
Advantages
Gives considerable flexibility in emphasis
Eliminates repetition of job assignments
Tends to de-emphasize work history and stresses
skills needed for new position
Best Used In career changes or re-entry into the job market
When experience is limited or when you wish to
REVERSE CHRONOLOGICAL FORMAT
This is the most commonly used style where experience and education are listed in reverse chronological
order (most recent items first).
Advantages
Preferred by the vast majority of employers
Highlights employer name, job titles, job responsibilities and achievements for each position
Emphasizes continuity and career growth
Easy to follow
Best Used
When career direction is clear and can be highlighted
By entry level or experienced students who have a fairly steady, conventional work history
Hints
Begin work experience section with present or most recent position and work backward
Detail only the last few positions or relevant employment within the past ten years
Note major position changes (showing progression) with a particular employer
Emphasize how well you did your job, including specific results. Resumes should be skill and accomplishment driven, not task driven
Quantify (how often? how many? etc.) where possible
Be consistent and achievement oriented
FUNCTIONAL FORMAT
This style focuses on highlighting major accomplishments, strengths and skills rather than on work history.
Caution: Some employers dislike the functional resume because it does not show your work history and
progression as clearly.
Advantages
Focuses on the skills needed for new position, instead of work history
Gives considerable flexibility
Best Used
For career changers or those reentering the job market
When experience is limited or when you wish to emphasize a particular strength or skill
When you have lengthy gaps of time between jobs
When you have had several jobs with similar responsibilities
Hints
Use several categories targeted to the job you are seeking; each one should highlight a particular skill or
area of expertise
List functional categories in order of importance with the most important skill first
Be consistent
Page 5
What to Include on Your Resume
Heading
Include your current address, e-mail and phone (home and/or cell); be sure your voicemail and e-mail
addresses are professional
Objective (optional)
Objectives are usually recommended because they help define what you‟re looking for; if appropriate, add
special interests or skills that you offer
Remember that “objective” is another word for goal, so you should briefly state what type of position you are seeking, reflecting what you have to offer; not what you want
Professional Profile (optional)
A profile highlighting specific qualifications and transferable skills can be effective for career changers or
students with significant experience
Education
School, degree, expected date of graduation, major, minor, concentration
Overall GPA if higher than 3.0; include your major GPA if higher than overall GPA
Previous college, degree, dates of attendance or graduation, major and GPA (if applicable)
Honors, Awards and Accomplishments
Any academic, extracurricular or job-related achievements (can also be listed under Experience)
For example: scholarships, Dean‟s List, etc.
Relevant Courses
List 4 to 8 courses related to your major and/or objective
Special/Related Academic Projects
Any significant projects (class or outside activities) that relate to your major and/or Objective--this is especially important for students with little or no work experience
Computer Skills
Hardware, software, programs, languages, operating systems and internet applications
Experience/Employment History
Full-time or part-time jobs, internships, consulting, self-employment, entrepreneurial ventures
Volunteer work (include in this section or list as separate category)
Activities/Interests
Clubs (indicate role if other than member, e.g. Treasurer) where appropriate describe involvement
Professional or community organizations
Tutoring (include in this section or under “Experience” section)
Fraternity/Sorority or Athletic Groups
Any genuine interest, expertise, or unique hobby (do not include general areas such as “reading”)
Language(s)
Fluency, proficiency or knowledge of a language(s) other than English
Presentation(s)/Publication(s) or Certification(s)/Licensure(s)
An entry that could substantiate your professional development or communication skills
Page 6
Transferable Skills
What skills do employers want you to have?
Each year NACE* conducts a survey asking employers to identify skills and qualities of the "ideal candidate."
They also compare their desires to the skills and qualities that current graduates actually possess.
A good GPA is important, but employers look at other attributes too.
In fact, year after year, the number one skill employers say they want
to see in job candidates is good communication skills: the ability to
write and speak clearly. Unfortunately, in spite of requesting this skill
year after year, many employers also report that college graduates
lack good grammar and writing skills.
Employers also want new hires that are honest, display teamwork
skills, and have a strong work ethic.
What college candidates lack
Ironically, communication skills not only top employers' list of most-desired skills, but also their list of the skills most lacking in new
college graduates.
Many employers reported that students have trouble with grammar,
cannot write, and lack presentation skills. Poor communication skills
are often evident in the interview, where students are unable to
articulate, as one employer said, "what they have done and how it
relates to/contributes to the position" they are seeking.
In addition, employers pointed to other skills and attributes that had
made their "wish list," and cited those qualities and abilities as lacking
in many new college graduates, e.g., relevant work experience, strong
work ethic, team work skills, and the like. They also faulted new
college graduates for not conducting themselves in a professional
manner.
Get experience—and learn how to highlight it on your resume
and at your interview
What this means is, you need some real-world experience before graduation. Although you won't learn everything about the workplace
with an internship or co-op assignment, you can build many of the
skills employers find lacking. An internship, for example, is not just an
opportunity to gain experience, but it's also a setting for you to learn
professional behavior, learn what it means to work in a team, and
practice interpersonal communication. An internship or co-op
position helps you to see the professional skills employers value.
*Source: Job Outlook, National Association of Colleges and Employers, JobWeb.com
Employers rate the importance of
specific qualities/skills
Qualities Rating
Communication skills 4.7
Honesty/integrity 4.7
Interpersonal skills (relates
well to others)
4.5
Motivation/initiative 4.5
Strong work ethic 4.5
Teamwork skills (works well
with others)
4.5
Computer skills 4.4
Analytical skills 4.3
Flexibility/adaptability 4.3
Detail-oriented 4.2
Organizational skills 4.0
Leadership skills 4.0
Self-confidence 4.0
Friendly/outgoing personality 3.9
Tactfulness 3.9
Well-mannered/polite 3.8
Creativity 3.7
GPA (3.0 or better) 3.6
Entrepreneurial skills/risk-
taker
3.3
Sense of humor 3.2
Bilingual skills 2.3
(5-point scale, where 1=not important,
2=not very important; 3=somewhat
important; 4=very important, and
5=extremely important)
Page 7
Illustrate Your Transferable Skills
Your resume should demonstrate your skills, abilities and accomplishments through the specific results of
your actions. Can you quantify your positions/activities/accomplishments with measurable result(s)? See the
samples below to help you express and describe how well you‟ve done something, instead of simply stating your
responsibilities.
Participated as member of debate team that was ranked 3rd nationally
This shows your Communication Skills, Self-Confidence and Teamwork
Selected as ―Employee of the Month‖
This shows your Interpersonal Skills, Strong Work Ethic, Outgoing Personality, and Leadership Skills
Successfully completed returns and exchanges while handling large sums of money
This shows your Honesty/Integrity, Tactfulness, Detail-Orientation, and Interpersonal Skills
Received Eagle Scout Award (highest award in scouting)
This shows your Honesty/Integrity, Strong Work Ethic, Teamwork, and Leadership Skills
Presented research results at American Psychological Society’s Annual Convention
This shows your Communication and Analytical Skills
Designed advertisements/graphics for nationally recognized television promotion
This shows your Creativity, Detail-Orientation, and Computer Skills
Trained and supervised two new employees
This shows Teamwork and your Communication, Interpersonal and Leadership Skills
Designed and implemented social, recreational and educational activities for 20 children
This shows your Organizational Skills and Friendly/Outgoing Personality
Worked up to 30 hours per week while a full-time student
This shows your Strong Work Ethic, Flexibility/Adaptability, Strong GPA, and Organizational Skills
Prepared financial reports using Excel for departments with weekly sales averaging $260,000
This shows your Analytical Skills, Detail-Orientation, Organizational Ability, and Computer Skills
Increased overall company sales volume by more than 20% through innovative marketing
campaign
This shows your Entrepreneurial Skills, Creativity, Motivation/Initiative, and Self-Confidence
Page 8
Action Verbs To Demonstrate Transferable Skills
Communicate your transferable skills by using these verbs to begin the bulleted action statements in the
experience section of your resume.
Leadership Skills
administer
analyze
apply
assign attain
chair
consolidate
coordinate
delegate
direct
evaluate
execute
expedite
implement
improve
increase
initiate
manage
motivate
organize
oversee
plan
prioritize
problem solve
recommend
resolve
review
schedule
set goals
spearhead
supervise
Creative Skills
create design
develop
direct
establish
illustrate
integrate
introduce
invent
market
perform
plan
Communication Skills
address
advise
clarify
coach
collaborate
communicate
correspond develop
direct
draft
edit
encourage
explain
facilitate
formulate
guide
inform
instruct
interpret
mediate
motivate
negotiate
network
persuade
promote
publicize
translate
write
Interpersonal Skills
adapt
advise
assess
clarify
counsel
enable
facilitate familiarize
greet
guide
listen
refer
represent
Problem Solving/
Analytical Skills
allocate
analyze
appraise
audit
balance
budget calculate
compute
develop
diagnose
evaluate
forecast
formulate
investigate
observe
plan
project
research
resolve
troubleshoot
Technical Skills
assemble
build
calculate
compute
design
devise
engineer
maintain
operate
overhaul
program
remodel
repair
solve test
train
upgrade
validate
verify
Organizational
Skills
arrange
catalog
classify
collect
compile
coordinate enter/input
generate
implement
inspect
monitor
operate
organize
prepare
process
purchase
record
retrieve
scan
schedule
screen
specify
systematize
tabulate
validate
Page 9
Resume Do’s
Resume Dont’s
Sell yourself by highlighting the skills/experiences most relevant to the job you are seeking
Utilize the jargon of your profession or major
Be brief and concise; include your important accomplishments in as few words as possible
Use quantities, amounts and dollar values whenever they enhance the description of your accomplishments or duties
Use bullets and action words to highlight marketable skills
Keep your verb tenses and format consistent
Try to fit your resume on one page
Create your resume to be visually appealing by emphasizing important information using bold, italics, underlining or CAPITAL letters as needed
Leave an appropriate and equal margin space on all sides of your resume (1/2” to 1”)
Use a professional e-mail address and voice mail message
Use a font style that is easy to read and choose a font size between 10 and 12
Proofread; check your grammar/spelling carefully and have another individual review it as well
Do not rely solely on “spell check”
Do not use the personal pronoun “I” or abbreviations
Do not falsify your experience
Do not include highly detailed information; save it for the interview
Do not have any typographical or grammatical errors
Do not list references/supervisors; provide this information on a separate sheet at the interview, if asked
Do not list specific addresses or zip codes with school or employment information
Do not name courses by CRN number, only by course title
Do not list multiple fields in objective: For example, To obtain an internship in marketing, sales, advertising or public relations; instead, prepare a targeted resume for each separate goal
Do not cram too much information on the page or make it too long--you don‟t have to list everything you have ever done on the resume; it is a snapshot not an autobiography
Page 10
Example of a
student with
little to one year of experience
FRESHMAN EXPLORER
41 Park Row, 14th Floor New York, NY 10038
(212) 346-1950 freshman@pace.edu
OBJECTIVE
To apply my communication and interpersonal skills in a business internship
EDUCATION
Pace University, Lubin School of Business, New York, NY Bachelor of Business Administration, General Business, June 2xxx Overall GPA: 3.30 • Honors: CAP Honors, Lambda Sigma Honors Society
Midwood High School, Brooklyn, NY Regents Diploma, June 2xxx
COURSEWORK
Principles of Economics: Macro/Micro Financial Accounting Contemporary Business Practice Business Law
EXPERIENCE
ShopRite, Brooklyn, NY Associate, June 2xxx- August 2xxx • Worked up to 35 hours per week while in school full time • Accurately handled cash and credit transactions, totaling $1200 weekly • Provided excellent customer service through strong product knowledge Desert Moon, New York, NY Associate and Part Time Chef, January 2xxx- May 2xxx • Worked in fast paced environment providing excellent service to patrons • Communicated effectively with management and staff • Initiated new ideas and created specials with managers • Handled detailed opening and closing procedures
ACTIVITIES
Phi Chi Theta, Business Fraternity Member Midwood High School Varsity Soccer, Team Captain Midwood High School Future Business Leaders of America, Member • Placed in Regional competition in ‘Multimedia Presentations’ category
INTERESTS
Automobile Enthusiast, Carpentry, Boxing
SKILLS
MS (Word, PowerPoint, Excel), Internet research; Knowledge of conversational Spanish
Page 11
Example of a
transfer student
WALTER WESTCHESTER
500 Bedford Road Pleasantville, NY 10570
Cellular: (917) 777-1356 • Home: (914) 123-4567 Email: walter@pace.edu
EDUCATION
Pace University Pleasantville, NY Bachelor of Business Administration in Finance June 2xxx
Lubin Leader’s and Scholar’s Program
Delta Upsilon International Fraternity
GPA: 3.31
Manhattan College Riverdale, NY 30 Credits of Coursework towards Finance degree September 2xxx– May 2xxx
Dean’s List Fall 2004
COURSEWORK
Financial Management; Money and Banking; Principles of Investment; Management Science and Product Management Concepts
WORK EXPERIENCE
Briarcliff Swim Club Briarcliff, NY Security Guard May 2xxx – August 2xxx
Ensured safety of patrons through hourly building monitoring
Processed visitors for entry by generating guest passes
Transidental Trading Corp New York, NY Trading Assistant Intern May 2xxx – July 2xxx
Monitored foreign exchange positions
Completed 20 transaction sheets daily
St. Sebastian Softball League Brooklyn, New York Little League Umpire June 2xxx – August 2xxx
Umpired two games per week for teams varying in ages from 6-12
Attended training in order to be updated regularly on all rules and regulations
COMPUTER SKILLS
Proficient in MS Office (Word, Excel, Access, PowerPoint) and Internet Research
INTERESTS
Math, Computers, Football
Page 12
Example of strong
oral and written
communication skills
Sarita Student
41 Park Row, 14th Floor • New York, NY 10038
(212) 346-1950 • saritastudent@pace.edu
Education
Pace University, New York, NY
Bachelor of Arts in Communication, expected June 2xxx
GPA: 3.94 • Honors: Member of Pforzheimer Honors College, Dean‟s List
Experience
Pace University, Pace Press Newspaper, New York, NY
Writer, May 2xxx-Present
Write and edit weekly arts/entertainment and news columns
Publicize newspaper throughout lower Manhattan
WPUB, Pace Radio Show Co-host, 2xxx-2xxx
Served as deejay and co-host of weekly radio program, “The Pitch”
Danbury City Hall, Danbury, CT
Intern for Mayor Mark Boughton, September 2xxx-December 2xxx
Worked as part of public relations team to promote special events
Facilitated communication by translating for Spanish speaking constituents
Oversaw office operations in absence of head secretary
Greg Seabury, State Representative Campaign, Danbury, CT
Assistant to Campaign Manager, September 2xxx-November 2xxx
Aided with creation of campaign slogan and publicity materials
Translated campaign messages into Portuguese and Spanish
Assisted in production and made guest appearance on local TV show, “Celebrating Danbury”
Additional Experience
Wapoul Family, Westport, CT
Nanny, August 2xxx-Present
Supervise three children and manage extracurricular activities schedule
Worked abroad with family in France and Italy (Fall 2xxx)
Banana Republic Inc., Danbury, CT
Sales Representative, February 2xxx-September 2xxx
Recognized for outstanding customer service
Performed as one of the top merchandise sellers with sales reaching $2000
Skills
Computers: MS (Word, Excel and PowerPoint); completed course in Information Systems
Languages: Fluent in Portuguese, proficient in Spanish and French; knowledge of Italian
Activities
Pace Community Outreach Center, Volunteer
Oyama Karate, Title of Sempai, 1st Degree Black Belt
Portuguese American Association, Member
Ski Club
Page 13
Example of strong sales and
supervisory experience
BELINDA BACHELOR 41 Park Row, 14th Floor • New York, NY 10038
(212) 346-1950 • belindab@pace.edu
Education
Pace University New York, NY
Bachelor of Business Administration June 2xxx
Major: Finance ● Minor: International Business
Overall GPA: 3.5
Finance 75% of college education through scholarships and part-time employment
Coursework
Financial Management Econometrics
Principles of Investment Financial/Managerial Accounting
Applied Game Theory Management Science
Experience
Bloomberg Financial New York, NY
Special Initiatives, Product Sales Intern June 2xxx – August 2xxx
Learned to perform basic tutoring for insurance underwriters
Gained familiarity with primary equity/insurance underwriting functions related to Bloomberg system
Created basic launch pad screens for users
Researched information for new projects
Organized and created sales and industry reports
Product Sales Intern September 2xxx – June 2xxx
Marketed terminals by locating prospects and pitching product benefits
Provided customer service for current Bloomberg users
Placed first in team competition evaluating sales and outreach
Organized and updated existing contact lists for sales representatives
Attended Bloomberg employee training seminars and meetings on sales and marketing techniques
Rockaway Development Revitalization Corporation Far Rockaway, NY
Site Monitor September 2xxx – July 2xxx
Supervised 35 summer youth participants (ages 14-21)
Acted as liaison between students, site supervisors and firm
Completed weekly site visit assessment reports
Managed participant time cards
Computer Skills
Bloomberg; MS (Excel, Word, PowerPoint)
Honors/Awards
First prizewinner of the Pencil/Showtime Youth Film Festival, 2xxx
Alfred and Kari Communication Award, 2xxx
Dean‟s List First Honors, 2xxx – 2xxx
Campus Activities
Women in Corporate America, External Marketing Director
Marketed approximately ten meetings per semester to increase attendance
Page 14
Example of emphasis on both
experience and activities
Svetlana Student 861 Bedford Road • Pleasantville, NY 10570 • 914.773.3415 • Svetlana.student@pace.edu
EDUCATION Pace University, Lubin School of Business, Pleasantville, New York
BBA in Public Accounting, June 2xxx
Dean‟s Academic Scholarship
PROJECTS KPMG Case Study, February 2xxx
Worked as part of six person team to evaluate accounting issues regarding investments
Created and presented analysis to upper management at KPMG
ACCOUNTING Camp Walt Whitman, Piermont, New Hampshire
EXPERIENCE Head Accountant, June 2xxx-August 2xxx
Processed all accounts payable and receivable functions for staff of 225
Handled cash advances and maintained petty cash
Prepared budgets for trips taken by campers
Utilized MS Excel and CampMinder to record camp attendance and revenue
Goodstein Realty, Inc., Pleasantville, New York
Accounting Intern, October 2xxx-May 2xxx
Performed accounts payable functions and processed incoming deposits
Maintained all financial files using Peachtree software and Excel
ADDITIONAL Staples, Yonkers, New York
EMPLOYMENT Copy Center Supervisor, August 2xxx-May 2xxx
Trained new employees on job responsibilities and customer service
Managed 45-55 customer requests per day
Southwestern, Dallas, Texas
Sales Representative, June 2xxx-August 2xxx
Completed week long sales training in Nashville, Tennessee
Managed schedule independently while prospecting for new business
ACTIVITIES Student Government Association
Senior Class President, September 2xxx-Present
Represent student body regarding academic, social or financial issues
Coordinate graduation ceremony and annual events for up to 2,500 students
Legend Yearbook
Business Editor, October 2xxx-Present
Manage budget and supervise marketing committee to meet sales goals
Maintain advertising relationships with university and local vendors
ALPFA- Association of Latino Professionals in Finance and Accounting
Vice President, September 2xxx-June 2xxx
Coordinated with president to meet goals and objectives of organization
Oversaw executive board members to track performance
Director of Marketing, October 2xxx-March 2xxx
Prepared promotional materials and supervised committees for all events
Implemented recruitment ideas, increasing membership by 25%
LANGUAGES Fluent in Spanish and knowledge of Japanese
Page 15
Example of business
leadership skills
UDAL UNDERGRADUATE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • udalundergrad@pace.edu
EDUCATION Pace University, Lubin School of Business - New York, NY 06/xx Bachelor of Business Administration in Finance
Dual Minor: Economics/Law • GPA: 3.68 Honors: Dean’s List, Citigroup Fellows Scholarship: one of only 20 students graduating from Lubin Leaders and Scholars Program
RELEVANT Financial Management Financial Accounting Regression Analysis COURSEWORK Investment Analysis Managerial Accounting Business Law
EXPERIENCE Citigroup Investment Research - New York, NY
06/xx-08/xx Latin America Equity Research: Consumer Staples Retrieved and synthesized industry and company-specific information used to formulate
investment thesis for coverage initiation Assisted senior analyst and associate with construction of two financial models; checked
consistency and conducted sensitivity analysis Completed summer project focused on strategic rationale behind exclusivity agreements
and compared conservative vs. liberal accounting methods
12/xx-05/xx UBS Financial Services - New York, NY Wealth Management Intern
Worked with team of brokers who manage over $150M in assets Prepared asset-allocation models which were used to review portfolio performance and
determined whether different mixes would be appropriate Conducted research on companies not widely covered
02/xx-09/xx Pace University Tutoring Center - New York, NY
Accounting Tutor Counseled approximately five students daily who encountered difficulties
comprehending financial and/or managerial accounting principles Monitored progress and made suggestions to ensure retention of subject matter
LEADERSHIP Beta Alpha Psi - New York, NY
01/xx-Present Treasurer Allocate funds of up to $8,000/semester for 15+ events held each term Serve on planning committee to develop calendar for each semester, creating events
leading to development, education, and awareness of student body Account for all financial transactions to ensure that books reconcile with bank records
09/xx-05/xx Economics Society - New York, NY Treasurer
Allocated $1,500 for event budget and served on committee to plan events
ACTIVITIES Equity Research Report, Writing Competition Participant New York Society of Security Analysts, Active Student Member
SKILLS Computers: Microsoft Office (Word, Excel, PowerPoint, Outlook), Bloomberg Languages: Fluent in Spanish, Learning Portuguese
INTERESTS Vintage sneakers, basketball, soccer, Scrabble®, current events, literature and travel
Page 16
Example of using projects to
demonstrate hands on experience
POLLY PACE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • polly@pace.edu
OBJECTIVE To utilize my excellent communication and interpersonal skills in a marketing internship
EDUCATION Pace University, Lubin School of Business, New York, NY
Bachelor of Business Administration, June 2xxx Major: Marketing • Concentration: Advertising and Promotion Major GPA: 3.54 • Overall GPA: 3.3
HONORS Presidential Scholarship • Honors Program • Outstanding Contribution Award • Dean’s List
COURSEWORK Interpersonal Communication Strategic Internet Marketing
International Marketing Fundamentals of Advertising and Promotion
PROJECTS Marketing Research
Used a syndicated database to evaluate the relationship between multiple demographics and the type of beverage consumed
Formulated results into MS Excel graphs in addition to written summaries
Contemporary Business Practice
Participated as member of 6 person team to evaluate business practices of Coca-Cola
Conducted extensive research to examine marketing strategy, company history, social responsibility, financial statements, strengths/weaknesses, and future growth
Presented results to class of 35 using PowerPoint
EXPERIENCE Sushi Samba, New York, NY Hostess, September 2xxx-Present
Create superior experience for diverse group of high end patrons
Work in fast-paced environment, accommodating up to 800 patrons daily
Utilize database to manage complex charts
Communicate effectively with management and staff
Participate in planning for special events
Deising’s Bakery, Kingston, NY Associate, May 2xxx-August 2xxx
Maximized product sales through prompt and friendly service
Trained new employees and handled phone orders
Abercrombie & Fitch, New York, NY Sales Associate, January 2xxx-June 2xxx
Worked up to 40 hours per week while full-time student
Provided excellent service through extensive product knowledge
Worked with team of five to maintain effective visual merchandising
Achieved highest gross sales in NYC for June 2xxx
Managed opening and closing procedures for largest US location
Handled daily cash and credit transactions of up to $2500 accurately
SKILLS Computer: MS (Word, Excel, PowerPoint); Internet Research
Languages: Fluent in Spanish; Knowledge of Japanese
ACTIVITIES Phi Chi Theta (honorary business fraternity), Marketing Chair
Organize and lead teams to plan and implement public relations efforts for large events
Body Positive, Volunteer
INTERESTS Photography, Women’s Fiction, Fashion, Piano (10 years), Soccer
Page 17
Example demonstrating strong
marketing, advertising and PR skills
PAULINA PACE 41 Park Row, 14th Floor • New York, NY 10038 • (212) 346-1950 • paulinapace@gmail.com
Education: Pace University, Lubin School of Business New York, NY Bachelor of Business Administration (June 2xxx) Majors: International Management and Marketing • Minor: Italian Studies Study Abroad: International Marketing, EU integration on US markets (January 2xxx) Brussels/London
Italian Studies Cultural Institute, (May 2xxx-August 2xxx and May2xxx-August 2xxx) Orvieto, Italy Employment: IT USA, PR/Sales Intern (January 2xxx – Present) New York, NY Luxury fashion design, production, distribution
Collaborate with showroom team to market Gianfranco Ferre line to buyers from high end stores Communicate daily with Operations Manager and Sales Analyst Organize inventory, merchandising and look books; track and update orders using MS Excel spreadsheet Create and present picture packets for press/potential clients of Just Cavalli and Galliano brands Assemble sophisticated and unique outfits for publications and specific stylists’ clients The Market Development Company, Promotions (January 2xxx – Present) New York, NY Promote up and coming bands and artists through interactive media and guerilla marketing
MediaEdge (MEC), Media Planning Intern (June – August 2xxx) New York, NY First global communications planning and implementation agency: Macy’s Account Handled Macy’s North division, tracking all daily transactions and activities Worked on all national and local campaigns including broadcast radio, television and print media Collaborated with magazine representatives seeking ad placement Participated in all Macy’s corporate meetings and brainstorming sessions for up-and-coming divisional brands
such as American Rag and Martha Stewart lines Received above average evaluation as well as Star Performer on the Macy's Team
Armani Exchange, Intern (September – December 2xxx) New York, NY Worked with E-Commerce to maintain creative, marketing and technical aspects of website Updated detailed content and product information from Excel
Stephan Partners, Marketing Manager (June – August 2xxx) New York, NY Participated in new business development with company President; contacted prospective clients Worked on launch of Success, new lifestyle and business magazine Conducted extensive competitor research using internet searches and Lexis Nexis
MTVu, Marketing/Strategic Development (February – May 2xxx) New York, NY Handled all aspects of marketing including branding, distribution support, promotions, events/tours, ad sales
support, trade marketing and overall strategic marketing vision Activities: American Advertising Federation, President/General Manager, (Pace University Ad Team) New York, NY
(http://webpage.pace.edu/paceadteam/0607.htm) Worked with team to create comprehensive advertising campaign for Coca-Cola Classic Served on sub-committees and created several in depth, interactive PowerPoint presentations on market
research, target market and competition Selected to be a part of 2xxx presentation team at National Student Advertising State Competition Pace University Collegiate Italian American Organization,Vice President Experience, Inc., Student Advisory Board Member (Selected from 1800 applicants)
Awards: L’IDEA Magazine NYC – Selected to write featured article
Gamma Kappa Alpha – Pace University Italian Honor Society Youth Caring for Others Feinstein International Award Miss Rhode Island Teen USA Delegate – Received “Congeniality Award”
Skills: Languages: Fluent in Italian • Software: MS (Word/Excel/PowerPoint) • Research: (SPSS/Simmons)
Page 18
Example of a double
major showing
experience in both areas
Wendy Westchester 861 Bedford Road, Pleasantville, NY 10570
(914) 773-3415 • wendywest@pace.edu
OBJECTIVE: To obtain additional experience in Social Services, with special interest in women’s issues EDUCATION: Bachelor of Arts: Expected June 2xxx
Pace University, Dyson School of Arts and Sciences, Pleasantville, NY Double Major: Applied Psychology and Women’s & Gender Studies GPA: 3.70 HONORS: Presidential Scholarship, Pace Grant, Honors College Scholarship, New York State Merit
Scholarship for Academic Excellence COURSEWORK: Gender, Race, and Class; Group Relations & Interviewing Techniques; Women’s Studies; Psychology
of Latinos in the United States; Intermediate Spanish; Psychology of Alcoholism/Substance Abuse ACADEMIC PROJECT: Psychology of Women
Conducted extensive research on domestic violence using Psychology databases and journals Wrote 15 page paper examining manipulative tactics of abusers
EXPERIENCE: Client Advocate Intern: January 2xxx – Present Safe Horizon (Nation’s leading violence prevention organization), Kew Gardens, NY
Contact victims of violent crimes to provide resources and information Collaborate with caseworkers to support clients Maintain confidential database of extensive services and case notes Contact agencies to identify supplemental services Completed training in domestic violence, diversity and suicide
Case Worker: August 2xxx – November 2xxx
Office of State Senator Jeffrey Klein, Bronx, NY Managed substantial caseload from intake to resolution Served as liaison between constituents and appropriate government agencies or private entity
to resolve issues including housing, education, employment and social services Handled high volume of phone and written correspondence Contacted volunteers to encourage campaign participation
Student Aide: October 2xxx – May 2xxx
Pace University – Cooperative Education Office, Pleasantville, NY Scheduled appointments and managed calendar for seven counselors Responded to incoming calls from students, employers, and faculty Implemented public relations efforts to promote events and services
Page: June 2xxx – August 2xxx/May 2xxx – August 2xxx Patchogue-Medford Library, Patchogue, New York Participated in planning and implementing library programs
VOLUNTEER: Friendly Visitor, Burden Center for the Aging Volunteer Mentor/ESL Tutor, The Door (Provides services to over 7500 NYC youth)
ACTIVITIES: Member, Alpha Chi Honor Society
Member, Lambda Sigma Honor Society TECHNOLOGY: Microsoft (Word, Excel, PowerPoint), Internet Research
Page 19
Example emphasizing
technical skills
Bella Bachelor 861 Bedford Road, Pleasantville, NY 10570 • (914) 773-3415 • bella@pace.edu
Objective
To obtain valuable work experience in the field of Computer Science
Education
Pace University, Seidenberg School of CSIS Pleasantville, NY
Bachelor of Science in Computer Science Expected 1/xx
Technical Summary
Operating Systems: Windows 98/NT 4.0/2000/XP
Protocols: IPX/SPX, TCP/IP, IEEE 802.2/802.3 Ethernet
Software: MS Office/Outlook, Norton Systems Works, Norton Ghost, Win VNC, VPN, McAfee v7.0/7.1/8.0, MS
System Management Server, Citrix Desktop MetaFrame & Management Console, MetaFrame
Presentation Server, Net Op Remote Control, Go to Assist
Hardware: Install & configure local/network printers, modems, network interface cards, and drives
Ancillary Areas: Network Optimization, Diagnostic Tools, Memory Management and Active Directory
Experience
EMI Recorded Music, North America New York, NY
Desktop Support Technician Intern 9/xx – 8/xx
Provided technical solutions to clients throughout North and South America
Troubleshot software, hardware, and network connectivity issues
Assisted remote clients with VPN and AT&T Global Dialer connectivity issues
Provided application support for Microsoft Office and company custom applications
Verified customer satisfaction for approximately 2500 clients
Updated and maintained client information in Magic database
New York Power Authority White Plains, NY
Desktop Support Intern 7/xx – 9/xx
Worked directly with customers to resolve issues within call center
Provided end-user solutions for PC hardware, software and printers
Maintained laptops by installing critical updates, upgrading virus protection software and virus definition files
Pace University Computer Resource Center Pleasantville, NY
Assistant LAN Administrator / Senior Consultant 9/xx – 7/xx
Assisted users with computer related issues and maintained printers and system queues
Installed/updated software and hardware necessary for users and servers
Created network user and machine accounts and implemented NT/2000 policies
Leadership
Alpha Chi Epsilon Fraternity
President, 2xxx – 2xxx/Treasurer, 2xxx – 2xxx 9/xx – Present
Plan all events, meetings and manage fraternity status
Maintain university documentation and records
Appoint members to serve on committees or as assistants when necessary
Pace University Greek Council
Vice President 1/xx – 9/xx
Handled planning of all meetings and agendas
Volunteer
Pace University-The Center for Community Outreach Program
Soup Kitchens, Safe Sex Seminars, March of Dimes Walk, Parks Cleanup
Page 20
Example emphasizing
foreign languages
and cultures
NATALIA NEW YORK
41 Park Row, 14th
Floor, New York, NY 10038 (212) 346-1950 ● Natalia_ny@pace.edu
OBJECTIVE To obtain an internship utilizing communication and linguistic skills in Italian and/or Spanish
EDUCATION Pace University, Dyson School of Arts and Sciences, New York, NY Bachelor of Arts, June 2xxx Major: Modern Languages and Cultures ● Concentration: Italian Double Minor: Spanish and International Marketing Major GPA: 3.8 ● Overall GPA: 3.63
Pace University Study Abroad Program, Segovia, Spain Coursework in Spanish Literature and Art History, Summer 2xxx
HONORS Dean’s Scholarship ● Honors College ● Dean’s List
SKILLS Languages: Fluent in Italian; Proficient in Spanish Computers: MS (Word, Excel, PowerPoint); Internet Research
COURSEWORK Introduction to Marketing Italian Composition/Literature Micro/Macroeconomics Spanish Translation
ACADEMIC PROJECTS Literary Research
Studied Italian texts in Rare Books Room of the NYC Public Library
Created literary analysis by comparing Dante Alighieri’s original works and language
EXPERIENCE Barnes and Noble Booksellers, New York, NY Book/Music Seller, September 2xxx-January 2xxx
Marketed products by offering excellent customer service
Communicated effectively with management, staff, and customers
Participated in planning community events including book signings and book clubs
Coffee Beanery, Ltd., New York, NY Server, March 2xxx- July 2xxx
Followed detailed customer requests and rang up orders on register
Worked cooperatively with management and staff
Handled opening and closing procedures independently
Italian/English, Saluzzo, Italy Tutor, Summer 2xxx
Taught Italian children American culture and English language skills
ACTIVITIES Phi Sigma Iota (Honorary foreign language fraternity)
Kappa Delta Sorority
Served as one of founding members for Pace
Collegiate Italian American Organization
Promote Italian culture on campus and perform community service in NYC
PALS
Represent University by giving prospective students campus tours
INTERESTS Singing Opera (8 years) ● Acting in Community Theatre (5 years) ● Tango and Salsa Dancing ● Traveling (Europe) ● European Fashion and Music
Page 21
Example of experienced professional
using profile/summary of qualifications
GINA GRADUATE 41 Park Row, 14th Floor New York, NY 10038 212.346.1950 ginagrad@pace.edu
Profile
Highly motivated, analytical, and quantitative MBA candidate with over three years of successful finance experience
Excellent knowledge of financial accounting and products as well as thorough understanding of all asset classes
Strong work ethic along with outstanding research, interpersonal, and communication skills
Candidate for Chartered Financial Analyst (CFA) Level-1 exam
Education PACE UNIVERSITY, Lubin School of Business, New York, NY
Master of Business Administration in Investment Management GPA: 3.72 Jan ‘xx
Awarded prestigious Pace University MBA Assistantship based on merit and excellent GMAT score (630)
Selected to represent Pace team at New York Society of Security Analysts (NYSSA) Equity Research Challenge
Winner of Pace Equity Research Contest (PERC) CHRIST COLLEGE, Rajkot, India Bachelor of Business Administration in Finance April ‘xx Professional Experience LEHMAN BROTHERS, Summer Associate, Tokyo, Japan June ‘xx-Sept ‘xx
Created Excel model to establish efficient daily index pricing analysis process for Stock Loan Business in Asia
Independently performed daily profit and loss for Southeast Asia non-Japan cash trades and effectively liaised with mid-office and other back-office departments to identify breaks in P&L
Participated in month-end book closing process and prepared ad hoc reports for management
Assisted CFO’s office in preparing annual budget as well as compiling growth tracking report
Researched financial results/news on securities in Global Trading Services book; explained daily price movement
Successfully completed Bloomberg Product Certification for Equities by clearing all required modules PACE UNIVERSITY, Graduate Research Assistant, New York, NY Jan ‘xx-May ‘xx/Sept-Dec ‘xx
Participated in research project by performing statistical analysis on earnings restatements filed by US Companies before and after Sarbanes-Oxley Act and analyzed regulation’s effectiveness
Collaborated on project analyzing effect of firm’s internal control weakness on its bond rating downgrade; utilized several databases for purpose of gathering data
Developed dynamic statistical model in MS Excel for portfolio valuation
Created financial and valuation models to analyze financial and operational performance
J.G. TRADING COMPANY, Commodity Trading Analyst, Rajkot, India April ‘xx-Dec ‘xx
Provided profit and loss reconciliation/analysis reports to trading desk
Monitored global exchanges such as KLCE and CBOE for research/trend analysis
Redesigned company’s mechanism to hedge currency rate risk of imports
Effectively liaised with partner-brokers as well as direct clients to manage complete deal process
Increased cash flow by consolidating credit analysis function, reducing outstanding receivables and minimizing risk from marginal customers
EVOLVE CORPORATION, Financial Analyst, Rajkot, India May-Sept ‘xx/June-Sept ‘xx
Operated NSE and BSE terminals (Bloomberg equivalents) for identifying arbitrage opportunities and research
Assisted prop-traders in identifying trading/hedging strategies using Greeks: Delta, Gamma, Theta, Vega and Rho
Implemented key ratio use and fundamental analysis in order to identify under-priced securities
Technical Skills Proficient in Excel (Expert Level); Access and SQL; Advanced Statistical Analysis using SAS, @Risk and StatPro; Research Databases-FactSet/WRDS/Bloomberg (Product Certification in Equities); Financial Modeling in Excel/VBA Affiliations and Awards New York Society of Security Analysts, Pace University Finance and Investment Club, Best Project of the Year Award, Indian Management Association, Rajkot Chapter, India
Page 22
Example of a graduate
student with diverse projects
Mark Masters 41 Park Row, 14th Floor New York, NY 10038
markmasters@pace.edu ▪ Home Phone #: (212) 346-1950 ▪ Cell Phone #: (212) 346-1610
Education Pace University - New York, NY Master of Science in Information Systems May 2xxx GPA: 3.75
University of London - United Kingdom Bachelor of Science in Computer and Information Systems (External Degree), August 2xxx
Computer Skills Operating Systems Windows XP, 2000 and UNIX Operating Systems Programming Languages Visual Basic, C#, VB.Net, Perl Software Microsoft Office, MS Project, Visio, Crystal XI Database Knowledge MS Access, SQL, Sybase Web Development ASP.Net, ADO.Net, HTML, Embedded Perl Academic Projects Application Development
Designed a system for performance monitoring of an electrical network using C#. Worked on a team of two to develop an application on Options Pricing using C#.
Database Design for Web Applications & Database Programming Developed a web project using Perl, HTML and Oracle DBI to manage IS Project Risks. Created a dynamic website for a hotel reservation system using ASP.NET and VB.NET.
Systems Analysis & Design Collaborated with team of five to integrate Legacy applications using web services to be Sarbanes-Oxley
compliant.
Information Security and Control Researched and prepared paper on access control management and policies in different operating systems. Presented findings to class of 25 using PowerPoint.
Information Systems Strategy, Planning and Policy Completed research on the competitive advantage of IT in business using Porter Model. Wrote paper on “e Branding” marketing strategy and its applications.
Experience BlackRock Inc. – New York, NY Intern – Sybase Database Administration, September 2xxx to Present
Write OO Perl scripts for Sybase system table manipulations. Monitor DB error logs and resolve any issues. Perform DB user access level administration and improved access approval by 40%. Publish/Test DB releases and assist developers with their final launch. Assist DBA team on performance turning, disaster recovery and space management.
Ambac Financial – New York, NY Intern – Development Team, May 2xxx to August 2xxx
Collaborated on conversion of Crystal 7.5 to Crystal 11 (338 templates and 679 reports). Assisted business objects administrator with financial report release process. Wrote new customized Crystal reports and tested for quality assurance. Established directory structure in visual source safe and backed up report templates.
Educational Media, Pace University – New York, NY Technician Assistant, June 2xxx to March 2xxx
Languages Fluent in Singhalese
Page 23
Example using skills
to highlight strengths
GEORGE GRADUATE 41 Park Row, 14th Floor • New York, NY 10038 • 212.346.1950 • gg123@pace.edu
SUMMARY OF QUALIFICATIONS
Hardworking, highly analytical professional with a solid background in accounting and taxation. Candidate for CPA exam.
Effective problem solver and team player with outstanding integrity and business ethics. Native fluency in Chinese (Mandarin). Strong technical skills in Excel (Pivot Table, Macros), SPSS, and Accounting Software Packages.
EDUCATION
PACE UNIVERSITY, Lubin School of Business, New York, NY Master of Science in Accounting 01/2xxx
BINGHAMTON UNIVERSITY, Binghamton, NY Bachelor of Arts in International Studies 05/2xxx
Awards & Honors: Dean‟s List, 2xxx-2xxx 2xxx-2xxx
PROFESSIONAL EXPERIENCE
MERRILL LYNCH & CO., INC., New York, NY 5/2xxx-Present
Corporate Tax Intern Manage monthly sales and tax returns for over 15 states including processing of all supporting paperwork. Compose and analyze federal and state income tax returns for various entities.
Prepare personal property and business license applications for different branches nationwide. Adjust and account for discrepancies between Corp Sales System and internal ledger balances.
Verify accuracy of database generated tax forms; respond to various state and local tax notices. Input check request and electronic funds transfer data. Assist Audit Manager in providing all non-income internal control materials for state auditors.
Report to two Assistant Vice Presidents to provide support with daily office functions. Mentor new interns, familiarizing them with company‟s software system and environment.
HK CPA FIRM, New York, NY 1/2xxx-5/2xxx
Accounting Intern Assisted companies with incorporation, liquidation and change of business structure. Evaluated accounting operations and prepared financial statements for 32 clients.
Prepared personal taxes and helped to maximize tax saving opportunities for 20 clients. Provided sales, payroll and other tax services to companies in various states.
Offered special advisory services including business plan reviews and business valuations. Corresponded with regulatory agencies and outside auditors on behalf of clients.
HEALTH FIRST PHSP, New York, NY 7/2xxx-8/2xxx Marketing Representative
Provided affordable and high-quality healthcare insurance for residents of NYC. Built and maintained network of doctors and large client base for customer relations and referrals. Introduced various policies and processed applications for approximately 90 members monthly.
Obtained and verified prospects‟ documents to determine enrollment into appropriate health plan. Identified prospects‟ needs for health insurance and presented best solutions.
Promoted state government health insurance program to low income residents in NYC.
ACTIVITIES & INVOLVEMENT – PACE UNIVERSITY
Beta Alpha Psi (Iota Lambda Chapter), Member 2xxx – Present
IRS VITA Program, Volunteer Income Tax Assistant 2xxx – 2xxx
Page 24
Best used when
emphasizing skill areas
rather than work history
Functional Format 41 Park Row, 14th Floor ♦ New York, NY 10038 ♦ (212) 346-1950 ♦ functional@pace.edu
EDUCATION
Pace University, Lubin School of Business, New York, NY Bachelor of Business Administration May 2xxx
Major: Marketing ♦ Concentration: Advertising and Promotions ♦ Minor: Psychology GPA: 3.54 ♦ Honors: Dean‟s List and Dean‟s Scholarship
ADVERTISING AND MEDIA PLANNING SKILLS
Created comprehensive media plan for Yahoo using $10M budget as part of regional advertising competition
Conducted extensive analysis of Simmons and MRI data usage Organized public relations strategy to generate referral business for most proven and comprehensive vein treatment
facility in New York
Formulated effective and creative press releases to engage readers‟ interest Contacted magazine and newspaper editors to facilitate media placements
ORGANIZATIONAL SKILLS
Participated in coordinating sales conferences, including constructing welcome packets
Handled detailed inventory management for local physician and ordered supplies monthly Met with church staff to plan and organize special events for up to approximately 200 members
COMMUNICATION SKILLS
Initiated contact with potential clients including asset managers, broker dealers, custodians private and wholesale
banks, to establish strong interpersonal relationships Explained medical treatments to patients while generating interest in procedures
LEADERSHIP SKILLS
Managed administration of responsibilities and assignments for up to six employees
Inspired students to attend and participate in tutorial services
ANALYTICAL SKILLS
Trained students in mathematical analysis and motivated learning as part of Pace University‟s Tutorial Services
Reduced yearly expenses and increased income by 30% as treasurer of church youth department COMPUTER SKILLS
Microsoft Office (Word, PowerPoint, Excel); Simmons Database
EXPERIENCE Vein Treatment Center, New York, NY Medical Assistant May xx-Present
Smart Stream Technologies, Queens, NY Marketing Intern Sept xx-Present NL Health, New York, NY Public Relations Assistant Aug xx-Sept xx
Pace University, New York, NY Math Tutor Nov xx-Aug xx
LANGUAGES
Fluent in Spanish
Page 25
Cover Letter Guidelines
Writing an Effective Cover Letter
How can you get the attention of a busy potential employer? By creating a great first
impression through a well written cover letter. Employers receive hundreds of applications from job
candidates and many end up in the “circular file.” Those with a well-written cover letter have a much better
chance of surviving the screening process. Your cover letter should grab the reader‟s attention to set the
stage for your resume.
A good cover letter is probably the most underrated component of your job search and therefore worth
the extra time and effort. A cover letter is not an obligation, but an opportunity to tell the employer why
you are interested in and qualified for the specific positon you are seeking. It is your chance to generate
interest in meeting you by marketing your most appropriate skills, experiences, and accomplishments. Be
sure to include a customized cover letter with every resume you send.
Limit your cover letter to one page, with no more than three or four paragraphs
Always personalize your cover letter for maximum impact
Before sending out any correspondence, proofread carefully! Mistakes in your cover letter can result in immediate rejection; and match your font size/style to that used in your resume
Mail, email, or fax a cover letter with your resume
When printing a cover letter, use high quality bond paper that matches your resume
Address cover letters to a specific person; if you do not know the name of the appropriate
individual, call the organization and request the proper contact person‟s name and title or begin
your letter with „Dear Hiring Manager:‟
Double check spelling of employer name, contact information and titles
Do not tell the employer you are interested in the position to “gain experience”; instead, stress how
you can conribute to the organization
Let your letter reflect your professionalism, individuality and creativity
Do not staple your resume to your cover letter
Demonstrate your abilitites with concrete examples
Avoid beginning too many sentences with the “I” pronoun
Sign your letters in blue or black ink if sending via regular mail
Keep copies of all correspondence for your own records
Page 26
Basic Cover Letter Format
Your Address
City, State, Zip Code
Date (Month Day, Year)
Mr./Ms. Employer First and Last Name, Job Title
Organization Name
Street Address or PO Box #
City, State, Zip Code
Dear Mr./Ms. Last Name or Hiring Manager: (Place a colon after the last name)
1st Paragraph:
State why you are writing and how you heard about the position. Identify the position, field or general area of your
inquiry. Note a special interest in the company/position or a summary of your top qualifications. Include information
about your major, degree and graduation date.
Sample first sentences:
I am applying for the accounting position advertised by Career Services at Pace University.
Mr. Brown suggested I contact you to explore a possible summer internship at Credit Suisse.
Always skip 2 spaces between all paragraphs
2nd Paragraph (can be two paragraphs, if needed):
Indicate your career or job objective and why you are particularly suited for this company or type of work. Highlight
your relevant achievements and qualifications, elaborating on key points from your resume without repeating them
word-for-word. Communicate to the employer that you understand the position and have the qualities the
employer seeks and thus would be an excellent fit. Back up all assertions about your skills/qualities with
relevant examples—THIS IS YOUR SALES PITCH!
Closing Paragraph:
Refer the employer to an enclosed/attached resume and/or application. Request a personal interview. Reiterate your
interest in the position. Provide specific contact information. Thank the employer for his/her time and consideration.
Sample closings:
During Spring break, I would like the opportunity to interview with you. Next week, I will call you
to arrange an appointment.
I am available to interview for this position at your convenience. Please contact me at 212-346-
1234. I will be happy to provide you with any additional information you may need.
Sincerely,
Skip 4 to 5 spaces
Signature (Omit if sending electronically, or type your name in an alternate font)
Your Full Name Typed
Skip 2 spaces
Enclosure
Resume Attached
(If a resume is enclosed in an envelope then type the words ‘Enclosure’; if it is attached via email, type ‘Resume Attached)
Page 27
NOTE:
Do not copy this cover
letter; use it as a guide
only.
A customized cover letter
must reflect YOUR
individual skills and interest in the position.
SAMPLE COVER LETTER
Perry Pace
35 22nd Street, Apartment #2A Brooklyn, NY 11215
August 15, 2xxx
Ms. Sarah Kapo, Director
Japan Society
333 East 47th Street, 34th Floor
New York, NY 10017
Dear Ms. Kapo:
After researching the Japan Society‟s internship program on your web site, I am extremely interested in
applying for the Centennial Development Intern position. Presently, I am a junior at Pace University
majoring in Liberal Studies with a concentration in Japanese and Religious Studies. I know that my
background and experience in Japanese language and culture, as well as my passion for furthering the
purpose of not-for-profit associations make me an excellent candidate for this position.
As you can see from the attached resume, I displayed the ability to handle public relations activities by
demonstrating Aikido at various public venues and at the Philippine Military Base, thereby encouraging
more people to join the P.A.P.A. Association. My study abroad experience in Tokyo, Japan also enhanced
my communication and interpersonal skills as I utilized the opportunity to teach English to adults and
children. Additionally, I interviewed teenagers concerning youth fashion trends for an academic project and
led an exciting and persuasive PowerPoint presentation for my class.
I am eager to contribute my knowledge and skills in a detail-oriented environment and be an asset to the
Japan Society‟s goals. I will be in New York City until December 25th and would like to meet with you to
discuss my qualifications. I look forward to hearing from you via phone (917.555.4434) or email
(perry123@gmail.com).
Thank you for your time and consideration.
Sincerely,
Perry Pace
Perry Pace
(Enclosure)
Page 28
NOTE:
Do not copy this cover
letter; use it as a guide
only.
A customized cover letter
must reflect YOUR
individual skills and
interest in the position.
SAMPLE COVER LETTER
1 Pace Plaza New York, NY 10038
September 1, 2xxx
Human Resources Hiring Manager
Credit Suisse
2 Madison Avenue
New York, NY 10022
Dear Hiring Manager:
I am writing in response to your posting on Pace University‟s E-Recruiting site and would like to express
my strong interest in the Financial Analyst position at Credit Suisse. The program would provide the
opportunity to work with an international financial organization utilizing my analytical skills and successful
experience building client relationships.
As you can see from my resume, I will obtain my BBA in Finance from Pace University in June 2xxx. As
displayed through my 3.8 GPA, I am hardworking, self-motivated and very willing to learn. While a
Research Analyst intern at Swaps Monitor Publications, I screened the news of 50 countries and monitored
over 75 stock exchanges daily to analyze changes in their capital market holidays. My success in this
position was due to my strong analytical skills and detail-oriented character. In addition, as a Program
Assistant at English for Professionals, my interpersonal and communication skills were essential in providing
excellent customer service to our clients.
In each of these roles, I have proven my ability to multitask and manage time effectively. Additionally, my
experiences living around the world have broadened my international horizons and made me both
independent and adaptable to new settings.
Please feel free to contact me via phone (212.346.1950) or email (udalundergrad@pace.edu) to
further discuss my qualifications. Thank you for your consideration and I look forward to your reply.
Sincerely,
Udal Undergraduate
Udal Undergraduate
(Resume Attached)
Page 29
NOTE:
Do not copy this cover
letter; use it as a guide
only.
A customized cover letter
must reflect YOUR
individual skills and
interest in the position.
SAMPLE COVER LETTER
George Graduate
20 White Plains Road
Tarrytown, NY 10059
June 3, 2xxx
Mr. James Shoapu, Auditor
PricewaterhouseCoopers
45 Park Place
New York, NY 10002
Dear Mr. Shoapu:
As an MBA candidate majoring in Public Accounting at Pace University, I will be graduating in June 2xxx and
am very interested in the International Auditor position posted on the E-Recruiting database. I am
confident that my accounting experience and academic background would enable me to make a significant
contribution to PricewaterhouseCoopers.
Presently, I am employed as an intern with Investor Advisory Services where I have excelled at performing
bank reconciliations and balance sheets, preparing financial reports, and processing checks for accounts
payable, all while using QuickBooks. This position has given me the opportunity to use my analytical,
organizational and communication skills. As part of my responsibilities both in this internship, and in my
previous accounting internship with Warm Biscuit Bedding Co., I utilized my interpersonal abilities by
contacting and interacting with vendors, bank officials, sales departments, and warehouse personnel.
Because I am a highly motivated and detail oriented individual, all of my work experiences both in the U.S.
and in China have allowed me to grow professionally in the workplace.
I would welcome the opportunity to discuss the Audit position with you in more detail, and explain how
my qualifications can benefit your department at PricewaterhouseCoopers. I can be reached via phone at
718.888.7777 or email at gg123@pace.edu.
Thank you for your time and consideration.
Sincerely,
George Graduate
George Graduate
(Enclosure)
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