Resume 2 - customer service

POOJA MATHUR

4400 Massachusetts Ave NW, Washington, DC 20016 | H: 9179743425 | pm0478a@student.american.edu

Education and Coursework

Bachelor of Arts, Justice and Law 2018

American University － Washington, DC, USA

3.0 GPA Member of Relay for Life and Alpha Phi Omega

Work Experience

Intern Jun 2015 to Aug 2015

Law Practice of John E. Halkias － Great Neck, NY

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Designed electronic file systems and maintained electronic and paper files. Made copies, sent faxes and handled all incoming and outgoing correspondence.

Education Intern Oct 2014 to May 2015

Cancer Support Community － Washington, DC

Proofread and reviewed all print and electronic content for correct grammar and adherence to house style. Reviewed and edited colleagues' written work for grammar, tone, voice and creative quality. Verified that information in the computer system was up-to-date and accurate.

Volunteer Jul 2012 to Aug 2012

Parker Jewish Institute － New Hyde Park, NY

Provided mentally impaired or emotionally disturbed patients with routine physical, emotional, psychological, and rehabilitation care under the direction of nursing or medical staff Organized and supervised patient participation in social, educational, and recreational activities

Accomplishments

Fundraising

Spearheaded school fundraising effort for Relay for Life event, successfully raising $1000.

Leadership

Captain of high school golf team for 3 years. Service chair for Alpha Phi Omega for 2 years

Skills

Microsoft Excel, Word, Powerpoint, and Outlook Time management Organization skills Photography Dance

Languages

Fluent in English and Hindi