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Sr.No. Bidder's Query Nabard Clarification1 1-Please share what is the current
investment in IT ?
2- Is there any existing DW/BI
technology being used by the Bank? If
yes, please share te details.
Apart from the current OLTP systems,
NABARD has invested in Nutanix
Server with adequate capacity to scale.
NABARD would like to leverage this
investment unless there is a clinching
reason to procure additional hardware
externally.
There is no existing Data Warehouse
2 1- Please share the existing technology
landscape and current IT architecture
for the bank.
2- What is the underlying
technology/product for the 5
enterprise application of NABARD?
We have host of OLTP systems for our
core banking sytem (on Oracle),
Ensure (a platform through which we
get regulatory returns from our
supervised entities on SQL Server &
Business Objects, HRMS (Peoplesoft),
and a document management system
with a workflow processing.
3 1- Can you share an indicative list of
external systems which are currently
being used by NABARD?
We are currently taking stock of the
external systems used / required by
our departments. You can assume that
any data that provides context to
NABARD's operations in agricultaral
refinance, rural development, and as
policy advisory will be integrated into
the NABARD data warehouse
4 Please share the latency that is
expected.
1 day
Responses to Queries - Expression of InterestIdentification of Vendor for implementing
Data Management, Analytics and Business Intelligence Solution
5 1-What will be the frequency of batch
jobs envisaged by NABARD
2- Is there a requirement for real-time
ingestion from any internal or external
system?
Frequency of Batch Jobs will be daily
Currently we don’t see need for real
time ingestion, but this requirement
could change as new use cases arise.
6 We have implemnted multiple data
lake and EDW solutions for large
organisations based on their respective
IT environment and requirements.
Would some of these references
suffice?
Yes
7 1-What will be the duration of post
implementation support period? Will
it be for 5 years?
2- Is there any specific implemntation
timeline NABARD has finalised at this
point in time?
We have not take a decision on either
the implmentation timelines and
support. We expect to take a decision
when we float the RFP
8 Please allow online submission with
digitally signed document due to
COVID scenario logistics will be an
issue.
An official email from the person who
is authorised to give technical proposal
would suffice
9 A. Please suggest the scope include
ingesting data from NABARD systems
only or it includes data from eg. RBI,
RRBs, RCBs etc?
B. What all internal source
systems/applications data is to be
integrated into DMABI?
Key NABARD internal source systems
have been given as part of the EoI. The
list of external data feeds to be
integrated will be finalized during the
RFP
10 Please share details of MIS Database
or Central Data repository or Data
Marts if exists currently.
Currently we are reporting out of a set
of reporting tables that are populated
with the extracts
11 What are the key business issues you
face today? What’s the impact on the
organization?
The Business Issues will be shared at
the time of the engagement. Currently
the Information retrieval issues are
Identification and Retrieval of single
source of truth, lack of consistent
reporting, amount of effort expended
for retrieving information,
proliferation of data marts, etc
12 What is the current IT Landscape and
Technology Stack of NABARD?
Please share the existing technology
landscape in scope of this program
including on-premise,Cloud
presence,branches,partner network,
Security Architecture (SSO,AD
Authentication,encryption,key
management),technology products
and tools
Hardware: We have made an
investment in Nutanix Hypervisor
which is scalable for the requirements
in forseeable future and would like to
leverage the investment.
Our OLTP applications exist on Oracle,
SQL Server, MySQL, Postgre
13 Please suggest if it is 1000 TB or a
typos as incremental 1GB/day for 7
years will result in ~2556GB excluding
logs etc.
Else kindly suggest derivation of this
1000 TB.
Please read as 300 TB. NABARD apart
from being a refinance institution has
an advisory role on matters related to
agriculture and rural development,
there will be need to ingest extensive
amount of both structured and
unstructured data from external
soruces. For example geospatial data
about soil, weather conditions, prices
of agricultural inputs / outputs,
satellite images, vegetation coverage,
cropping pattern, agricultural
production, demographics,
afforestation, etc
14 Is NABARD open for cloud solution? If
yes, then what is the cloud preference -
Public cloud/Private cloud/Hybrid?
We would like to evalute cloud, on
premise and hybrid solutions. Please
suggest
15 A) It is understood that for a product if
proposed as part of solution will be
covered as per EULA of OEM, and IPR
only for customised component
development done for NABARD will
remain with Bank. Kindly confirm.
B) If a bidder proposes an accelerator
IPR of which is with bidder shall
remain with bidder only and will not
be transferred to NABARD. Kindly
confirm.
This will be discussed and clarified at
the time of the RFP
16 Request to provide number of reports
(canned and ad-hoc) with complexity
as that will help in deciding
appropriate solution components and
efforts.
There are 30 Head office departments
and 32 regional offices across all the
states. So we expect 500 canned
reports. The number of adhoc reports
will be as per business conditions.
17 Please share the location of the three
DCs mentioned in this clause i.e. for
Primary site DC, Test&Dev Separate
DC and DR.
While we plan to have our DC and DR
on Nutanix Server, the physical
location of the storage would be in
different locations18 A) Please suggest if Bank is open for
DW, DL on Cloud.
B) Please suggest if there are any
source systems on cloud from where
data needs to be extracted.
We prefer on premise
19 Please share the number of objects to
be ingested in proposed DMABI from
the internal source applications (as
mentioned in EOI Document) CLMAS,
HRMS, ECM, ENSURE, NABNET
This will be part of the source system
analysis. We will either provide this
information at the time of RFP or
make the study of the source systems
as part of the scope of the project.
Please make reasonable assumptions.
20 Please share Database type, size and
Interface/integration Mechanism from
the internal source applications -
CLMAS, HRMS, ECM, ENSURE,
NABNET
CLMAS and HRMS are on Oracle
ENSURE is on Microsoft SQL Server
Other details will be shared at RFP.
For ETL, we can have the source
applications send out (FTP) extracts of
incremental daily transactions as a csv
file from the ETL tool will pick and
process the extracts. There will be no
native connectivity to the databases
21 What all external source
systems/applications data is to be
integrated into DMABI?
Please share the count of source
databases by database type, number of
objects, size and integration
mechanism for external source
applications.
This can be clarified at the time of
RFP.
22 What is history data requirement?
How many years of history data to be
migrated in proposed DMABI
solution? Please share approximate
size and number of objects(tables) to
be migrated.
7 Years of data will be stored in the
Data warehouse. Older data where
available will be archived.
Details about the objects will be shared
at RFP
23 Please explain this point. What type of
data to be updated on portal? Is this
report data stored in Data warehouse
/Data Mart?
A GUI portal that will give the
operations team the status of the ETL
batch jobs so that we are aware of
things that are likely to go wrong and
take corrective action. This may not be
stored in Enterprise Data Warehouse,
but can serve as a knowledge
repository for the operations team.
24 Please share top 2 use cases for Master
Data Management.
We have close to 100+ products and a
few hundred entities that we lend to or
disburse grants. It is expected that all
the departments refer to the same
reference table.25 Please share any data model standard
that is being followed at the Bank
We don’t have any enterprise model
yet. The data models for the individual
OLTP systems were provided by the
vendors / Sis26 What is size of data to be migrated Historical data will not exceed 20 TB
27 What are the sources for Data soures
to be used for migration?
We don’t have a common data
repository. So all the data should be
sourced from the OLTPs for both
historical load and incremental load
28 Whether the data in data lake going to
be encrypted?
We are sensitive about the security of
our data both in rest and in transit.
Kindly suggest appropriate solution
29 The raw data from data lake will be
migrated from data lake to dataware
house, will the data be encrypted in
Data Warehouse?
We are sensitive about the security of
our data both in rest and in transit.
Kindly suggest appropriate solution
30 Does the data require to be decrypted
at data warehouse for analytic and BI
Tools?
We are sensitive about the security of
our data both in rest and in transit.
Kindly suggest appropriate solution
31 How many applications are going to be
integrated with data security solution
for encryption and decryption for
data?
We are sensitive about the security of
our data both in rest and in transit.
Kindly suggest appropriate solution
32 How many sites would the solution be
deployed on , considering for DC and
DR Scenario?
Apart from DC and DR which are exact
replicas of each other, we would like to
have an environment for Development
and UAT will approximately 20 - 30%
capacity
33 Can the data consumable applications
integrate with the proposed Data
Security solution, which would require
code changes or making API calls?
We are open. Please suggest
34 What tools are currently being
leveraged for risk modeling and fraud?
We don’t have any model for Fraud.
For Risk we are using Excel and R
language to some extent35 Please elaborate on the Analytics use
cases that need to be implemented.
Which areas do these Analytics use
cases belong to - Risk, Fraud etc?
Geo, Financial, Risk and Product
Design are the areas of analytics
36 Will the Analytics use case be
implemented on Cloud platform?
We would like the data to exist on the
premise. We will evalute cloud, on
premise and hybrid platforms for the
tools37 A) How many models need to be
migrated?
B) Are these models currently
leveraging AI/ML ?
C) Is NABARD looking at enhancing
these models or as-is migration?
Is NABARD looking at moving away
from IBM SPSS?
A - NIL
B - Not Applicable
C - Not Applicable
38 Which are the areas where NABARD is
looking for Pre-build models?
Geo, Financial, Risk and Product
Design are the areas of analytics
39 What are the Analytics use cases which
are expected to utilize real time data in
real-time/near real-time ?
These numbers are indicative:
Total users - 3000
Power users - 50
Concurrent user - 200
We don’t have any data scienctists who
are building advanced analytics
models. We expect the use cases for
Advanced analytics models to evolve
over time40 Is NABARD considering only open
source tools ?
Is there a plan to continue using
existing technology stack in addition
to open source tools or move away
completely from the existing
technology stack?
Open to both based on availablity of
service
41 Request you to share the details of
Server(Model & Specification)/storage
(Model and capacity)/software/tools
which vendor could reutilized for
implementing Data Warehouse(DW)
solution.
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
42 It is assumed that IT security such as
Firewall, IPS, WAF etc. already
installed in Nabard Environment.
However, vendor is responsible to
secure proposed application as per
specification shared in EOI document.
Please confirm.
Yes
43 The EOI mentions about XBRL
reporting. Please let us know if you
already have a solution for XBRL
reporting, or if you would like us to
propose the solution.
Pl suggest
44 Please let us know the number of Data
Science use cases that NABARD would
like us to build as part of the project.
We are currently looking at building a
data warehouse and associated
reporting. We expect the data science
use cases to evolve as the users
experience intuitive access to reporting
information.
45 Please let us know if NABARD would
like us to propose support for
monitoring and refining data science
models.
Not currently, but do showcase your
expertise. We hope to take up data
science models after we build the first
phase of the data warehouse
46 Please let us knw existing Database,
ETL/ELT, BI/ Visualization, Analytics
techologies in use at NABARD… & any
inclination towards any technoloy
stack.
We are currently creating some
reporting tables by running extracts
out of our OLTP systems and perform
reporing on top of them. We are open
to any new technology.
47 What all external source data is
anticipataed to use for NABARD Data
Analytics platform. Kindly share the
details.
Agriculture, rural, agricultural
markets, financial, etc
48 Please let us know if a cloud based
solution (based on Azure, AWS etc)
will be acceptable to NABARD as per
the Cloud policies. We would like
reconfirmation that cloud adoption is
acceptable to NABARD. Kindly
confirm.
Preference for on premise solutions.
However ETL and BI tools can be on
cloud as long as data does not persist
in cloud
49 Please let us know the number of
users for the following:
number of users accessing the BI
system
Number of Power Users who would
like to build their own dashboards
Concurrency of users for the BI
system.
Number of data scientists who would
be building data science and advanced
analytics models
Total users - 3000
Power users - 50
Concurrent user - 200
50 Please let us know the number of
dashboards that NABARD would like
to get developed. Please let us know
how many of these would be simple
(<5 KPIs), medium (5 to 10 KPIs) and
complex (>10 KPIs).
To be discussed in RFP
51 Please let us know the number of fixed
format reports (usually 1-2 KPIs and
related data) will be required to be
developed.
To be discussed in RFP
52 Please let us know if you already have
GIS data for integration with the BI
system. Or if you would like us to
propose a GIS solution.
You may propose a GIS Solution
53 The EOI mentions about XBRL
reporting. Please let us know if you
already have a solution for XBRL
reporting, or if you would like us to
propose the solution.
We don’t have an XBRL solution
54 Please let us know the number of Data
Science use cases that NABARD would
like us to build as part of the project.
To be discussed in RFP
55 Please let us know if NABARD would
like us to propose support for
monitoring and refining data science
models.
You may share your expertise
56 Please let us knw existing Database,
ETL/ELT, BI/ Visualization, Analytics
techologies in use at NABARD… & any
inclination towards any technoloy
stack.
We don’t have any ETL / ELT tools.
We currently write SQL scripts to
extract data from the OLTP systems
and create tables for reporting.
57 What all external source data is
anticipataed to use for NABARD Data
Analytics platform. Kindly share the
details.
NABARD apart from being a refinance
institution has an advisory role on
matters related to agriculture and rural
development, there will be need to
ingest extensive amount of both
structured and unstructured data from
external soruces. For example
geospatial data about soil, weather
conditions, prices of agricultural
inputs / outputs, satellite images,
vegetation coverage, cropping pattern,
agricultural production,
demographics, afforestation, etc
58 What are the common quality issues is
it consistency, completeness or
integrity issues? Please provide data
quality rules details?
We would like data quality solution to
be implemented
59 Who will provide the standard
libraries for names and who will take
the call on data
anomaly/incompleteness as a part of
data profiling?
We will provide the details at the time
of engagement
60 When multiple records of the same
customer are identified , will there be
any merging of records who form a
golden records?
Suggest your expertise
61 What would be the expected data
format that has to be shared back after
data profiling/enrichment of data?
Suggest your expertise
62 What process are in currently in place
for data validation against the clean
data ?
Suggest your expertise
63 How many users are expected to
access/use the data quality reports?
Mostly the staff maintaining the
application and the staff from the Data
Ware house.Approximately 15
64 How are data resolution issues
handled currently? Do we have
Stewardship process and a data
governance team in place?
Data governance team to be built
65 How is current data profiling,
cleansing, standardization and
enrichment achieved?
To be built
66 Do you have any source system
preference? - If there are multiple
sources for certain critical data
elements, priority can be given based
on the source while we match and
merge records ?
It will depend on our assessment of
what source is the most reliable in case
of any inconsistency during
implementation
67 Any expectation to build the data lake,
rather than extracting data from
different source system individually
We are open to an architecture where
we have a data lake to store the data in
native format so that we don’t miss out
on capturing data that may be
important at a future date
68 Please provide us the below details for
each of the scoped source systems (
core banking system, treasury
management system, human resource
management solution, inspection &
survey solutions etc.) database :
• Data Model Type
• Platform (windows or Unix)
• Number of tables
• Number of attributes needs to be
considered for the Data Warehouse
• What is the database size (data and
Index) -
• In case of Data files - # of Files and
Format of Data
All are on windows.. ER Model
other details will be provided at the
time of RFP
69 Please confirm the frequency of
unstructred data as compared to
structured data?
currently unstructured data is very
limited. Less than 5%, but could
increase in future70 Does the customer have any
technology preferences for ETL /
Databases?
No preferences for ETL. For database
we are inclined towards Oracle because
of our existing Oracle db for Core
Banking solution
71 Please confirm number of new BI
Reports & Dashboard need to be built
and what would be proportional break-
up of these reports?
To be discussed in RFP
72 . Kindly let us know about the
frequency of data load and data refresh
in proposed solution?
Data refresh / ETL will happen at the
end of the day and proceed during the
night.
We may encounter use cases where
some of the data items need to be
refreshed on a more frequent basis
73 How many users are anticipated to use
the BI Reports and Dashboard and
expected concurrency?
Total users - 3000
Power users - 50
Concurrent user - 20074 Are there any pre-defined KPIs as per
the departments?
yes
75 Is there a process and guildeline
available for Data Backup - daily,
weekly, monthly & annual?
Governed by the backup plan
76 Is there an archival retention policy
available, and if so what is the
retention preriod for NABARD?
The current thinking is to have 7 years
of data in the data warehouse and
older data where available on archive
77 We would like to seek extension in the
submission date by atleast 10 more
working days
Kindly consider this request
The revised due date for submission is
22 February 2021
78 1. Do you require access to BI reports
and dashboards via native iOS &
native Android mobile application?
2. Can you please share the total no#
of reports, No# of dashboard, no# of
KPI's tracked and reported as part of
regulatory reporting ?
3. Are there any new reports /
dashboards that need to be developed
in the new system. Please provide the
number of reports and dashboards
along with the complexity
(Simple/Medium/Complex) breakup.
1. Yes
2. To be defined in the RFP
3. Yes. We will provide the
specifications at the time of RFP
79 1. What kinds of ELT tools are being
used currently? If multiple tools are
being used, approximately how many
jobs?
2. What is the current ETL tool being
used by the bank? Does the Bank
expect vendor to propose the same
tool?
3. What is the normal refresh time for
daily batch? Please provide details
about average start time and end time
for various stages of ETL, i.e. Source to
Staging, Staging to EDW,
Aggregations, etc.
4. How will the data be provided from
the mentioned source systems?
(a) Please elaborate on the number of
files/tables to be ingested.
(b) What will be the frequency by
which the data will be provided?
(c) What is the format of data feeds
coming from various source systems?
Is it delimited files Push or RDBMS
data read by ETL tool or any other
method? Please provide details.
1. No current ETL Tools
2. Not Applicable
3. ETL Window - 7:00 pm - 6:30 am
4. Scheduled extracts will be sent by
FTP to a predetermined location.
Extracts will be in form of csv. ETL
tools will not natively extract from the
RDBMS tables
80 Does it mean a new regulatory
reporting framework/application is
requested to replace the existing one?
Or just keep this regulatory reporting
framework/application but migrate
the datastore to DMABI SYSTEM?
What is the current framework, from
which product vendor?
We would like to stream line reporting,
both for regulatary and for decision
making
81 1. Could you list all the analytics use-
case or some typical case?
2. Does the Bank expect a separate
Analytical Model to
be built for User Logs for audit trail.
We currently don’t have Data Science
use cases
82 The architecture including all the
applications
and policies of the DMABI system
ecosystem to be reviewed by Vendor….
Please share the existing functional &
technical high level architectural
details that will be required to address
this point in the EOI
Will be shared at the time of
engagement
83 a) Please clarify if the bank requires
capability to detect burst out frauds in
corporate asset products, retail asset
products and liability products?
b) Please clarify if the bank requires
capability to identify the suspicious
linkages based on demographic and
transaction to identify the fraud?
c) Please clarify if the bank requires
capability to ready to analytical
methodologies to reduce false
positives in transaction monitoring in
AML and Fraud areas
d) Please clarify if the bank requires
capability of building networks based
on demographic and transaction
linkages?
e) Please clarify if the bank requires
capability to identify new patterns /
new modus operendi in AML /Fraud
areas?
(f) Please clarify if the bank requires
capability to build and refine the fraud
detection models at regular intervals
to ensure the model learns based on
the latest collateral / fraud tagged
data?
You may discuss your expertise in the
field
84 1. We believe the bank would want
multi-temperature data management
to be within the storage system as well
as across the storage system. Please
confirm.
2. Please confirm what will be the data
movement trigger criteria. e.g. Age of
file and/or access frequency of file etc.
3. Please confirm if the understanding
of tiers vis a vis storage technology is
correct: -
(a) Tier 1 - Hot Data - Flash Storage
(b) Tier 2 - Warm Data - Spinning
Disks (NLSAS) based storage
(c) Tier 3 - Cold Daya - Tape Storage
4. Please confirm what could be the
likely performance requirement in
terms of latency to be provisioned
from storage system?
1. Please suggest anything that will
help us prioritize important and
frequently accessed reports
2. Data movement will happen only at
scheduled times
3. Please suggest
4. To be decided during the RFP
85 How many such Analytical models in
IBM SPSS are we expected to migrate?
Also do you continue to use the same
model or rebuild them on new
proposed platform if required?
We don’t have any analytical models to
migrate
86 Do we have any models deployed on
the Open source
frameworks/softwares such as
R/Python etc. If Yes, how many such
models are needed to be migrated?
Also counts by Softwares used (ex:
how many in R/Python etc.). If No,
does the bank have suitable policies
around Open Source Analytics
Software usage? Which of the Open
Source Softwares are approved?
We are open to suggestions
87 1. What is the current process of fixing
data quality issues ?
2. Can you please share the existing
DQ tool and specific features used on
daily basis?
3. Can you please proivde details
around profiling being used , i.e. is
profiling done across all data or
master/dimenaional data only ?
Number of such entities profiling is
based on as of today?
4. What are the key issues faced as
part of data governance which you
would like to address on priorty?
5. What are the existing Data Quality
details? How many and which entity
masters are maintained? What is the
current count of each type of Entity
and how are their
counts expected to scale up
(volumetrics)?
You may discuss your expertise
88 Would the bank expect Graph
Analytics capabilities in the solution
for better network analytics which
helps determine the betweeness and
strength of network
Suggest your capability in developing
analytical models
89 What are the real-time or near-real-
time analytical uses that that are being
envisaged? Please help with the use
cases that are currently deployed in
real time/near real time?
Majority of reports on T-1 basis and
few real time reports currently
envisaged
90 What are the use cases for real time
reporting?
To be discussed in RFP
91 Are any tools already available with
NABARD for ingesting data used in
the existing DW solution? Please
provide a list. Any existing tools that
align with the new solution can be
considered for reused if found to be a
good fit.
No tools. We write SQL scripts to take
data into separate tables to enable
adhoc reporting
92 Request NABARD to add -
Service Provider undertakes that it is
compliant to State minimum wages act
at the time of execution of the
Agreement and the commercials are
accordingly factored. In the event
there is a change to the State
minimum wages act or if the Customer
wants the Service Provider to comply
to some other minimum wages act
including but not limited to Central
minimum wages act or the existing
minimum wages act is repealed by
another act, then in such cases,
Customer will support Service
provider with change request for
additional cost incurred by Service
Provider for complying to new
minimum wages. Service provider will
not ask for Change request for any
changes that is within 8% increase
year on year from the State minimum
wages as on the date of contract sign
off.
No Comment
93 Request NABARD to add -
Customer hereby agrees to make the
site ready as per the agreed
specifications, within the agreed
timelines. Customer agrees that
Wipro shall not be in any manner be
liable for any delay arising out of
Customer's failure to make the site
ready within the stipulated period,
including but not limited to levy of
liquidated damages for any delay in
performance of Services under the
terms of this Agreement. In case the
SITE is not ready for a continious
period of 30 days, milestone payment
related to installation will be released
to vendor based on the SNR report,
also if there is any additional warranty
cost due to continious site not
readiness for 30 days, same will be
borne by the customer
No Comment
94 Request NABARD to add -
Since Wipro is acting as a reseller of
completed products, Wipro shall “pass-
through” any and all warranties and
indemnities received from the
manufacturer or licensor of the
products and, to the extent, granted by
such manufacturer or licensor, the
Customer shall be the beneficiary of
such manufacturer’s or licensor’s
warranties and indemnities. Further, it
is clarified that Wipro shall not
provide any additional warranties and
indemnities with respect such
products.
No Comment
95 Request NABARD to add -
“It is agreed that the price quoted is
arrived at based on the exchange rate
of 1 USD = INR ___ (“Base Exchange
Rate”). In the event the Base
Exchange Rate either increases or
decreases by percentage points greater
than two per cent [2%], the prices shall
be charged as per the then current
exchange rate.”
No Comment
96 Request NABARD to add -
The risk, title and ownership of the
products shall be transferred to the
customer upon delivery of such
products to the customer
No Comment
97 Request NABARD to add -
Customer acknowledges that
personnel to be provided by Wipro
represent a significant investment in
recruitment and training, the loss of
which would be detrimental to Wipro’s
business. In consideration of the
foregoing, Customer agrees that for
the term of this Agreement and for a
period of one year thereafter,
Customer will not directly or
indirectly, recruit, hire, employ,
engage, or discuss employment with
any Wipro employee, or induce any
such individual to leave the employ of
Wipro. For purposes of this clause, a
Wipro employee means any employee
or person who has who has been
involved in providing services under
this Agreement.
No Comment
98 Request NABARD to add -
Any increase or decrease in the rates of
the applicable taxes, duties or any new
levy on account of changes in law shall
be to the account of Customer.
No Comment
99 Request NABARD to add -
Wipro’s failure to perform its
contractual responsibilities, to
perform the services, or to meet
agreed service levels shall be excused if
and to the extent Wipro performance
is effected , delayed or causes non-
performance due to Customer's
omissions or actions whatsoever.
No Comment
100 Request NABARD to add -
Services and/or deliverables shall be
deemed to be fully and finally accepted
by Customer in the event when
Customer has not submitted its
acceptance or rejection response in
writing to Wipro within 15 days from
the date of installation/commissioning
or when Customer uses the Deliverable
in its business, whichever occurs
earlier. Parties agree that Wipro shall
have 15 days time to correct in case of
any rejection by Customer.
No Comment
101 Request NABARD to add -
Either party may request a change
order (“Change Order”) in the event of
actual or anticipated change(s) to the
agreed scope, Services, Deliverables,
schedule, or any other aspect of the
Statement of Work/Purchase Order.
Wipro will prepare a Change Order
reflecting the proposed changes,
including the impact on the
Deliverables, schedule, and fee. In the
absence of a signed Change Order,
Wipro shall not be bound to perform
any additional services.
No Comment
102 Request NABARD to add -
Successful Bidder may terminate the
Agreement upon written notice to the
Customer in the event that the
Customer commits a material breach
of the Agreement or Statement of
Work, including non-payment of fees
and fails to cure such default to the
non-defaulting party’s reasonable
satisfaction within thirty (30) days
after receipt of notice.
No Comment
103 Request NABARD to add -
All the payments to be made within 30
days of submission of invoice
No Comment
104 Request NABARD to add -
Notwithstanding anything contained
elsewhere, the Request for Proposal
and/or contract signed between the
Customer and the successful bidder
(“Contract”) shall specify the
document to be issued by the
Customer for procuring the
deliverables (“Procuring Document”).
Such Procuring Document shall –
(a) Be solely governed by the terms
and conditions of the Contract
(b) Make an express reference to the
Contract
It is also clarified that no pre-printed
terms and conditions mentioned in the
Procuring Document shall apply to the
successful bidder.
No Comment
105 Request NABARD to add -
Notwithstanding anything contained
herein, neither Party shall be liable
for any indirect, punitive,
consequential or incidental loss,
damage, claims, liabilities, charges,
costs, expense or injury (including,
without limitation, loss of use, data,
revenue, profits, business and for any
claims of any third party claiming
through Wipro) that may arise out of
or result from this Agreement. The
aggregate liability of Wipro, under this
Agreement, shall not exceed the fees
(excluding reimbursements) received
by it under this contract during the six
months preceding the date of first
claim.
No Comment
106 Request NABARD to add -
The overall maximum penalty, if any
that can be imposed on Wipro under
this proposal contract shall not exceed
3% of the Annualized Contract Value
and penalty for a given month should
not be more than 3% of monthly
invoice value.
No comment
107 The scope of the project includes but
not limited to the following :
i. Study the existing reporting
requirements
ii. Design the data warehouse
(dimensional modelling)
iii. Study the existing data sources
(internal and external) for availability
of data to populate
the data warehouse
iv. Identify data gaps and suggest ways
to capture the data
v. Design mappings to connect the
source data elements with target data
elements in the data
warehouse
vi. Provide reporting on performance
metrics that can be sliced and diced by
different criteria
(dimensions)
No Comment
108 What is the expected response time in
minutes/seconds as required by
NABARD
We will specify at the time of RFP
109 Details of existing Architecture, data
and analytics setup, Source systems
Data Analytics or Information systems
being setup now
110 The end state DW/L can be built
through ETL or ELT approaches.
Considering the modern frameworks
we would recommend the usage of
ELT as a future proof approach
Please suggest as part of your response
111 Please specify the performance
benchmarking requirement
We will specify at the time of RFP
112 ETL and ELT have been used
interchangably across these sections
Please comfirm if NABARD is open to
implement the ELT approach to
address All the requirements
We are open to ELT or ETL
113 Pls provide more details on Freehand
SQL Command and Ability to mix and
match combinations
Discuss your expertise
114 How will multimedia data be utilized
in a dashboard? What is the expected
functionality?
Discuss your expertise
115 Expected functionality with Social
media
Discuss your expertise
116 Should Microsoft Office Reports be
generated and mailed to users when a
particular condition is met? Is that the
requirement? Please elaborate on the
“real-time” reporting requirement and
what the corresponding frequency is
Reports can be scheduled or event
based. The details can be specified at
the time of the engagement.
117 Business intelligence platform
administration: Although all BI
software should provide code and
version management, there are many
application development features,
such as team development and user
administration, that are useful for
larger BI deployments.
Please elaborate on the Team
development requirement
Ability to create groups and set access
at the level of groups. Approval
workflow within the reporting
environment before reports are
released. Discuss your expertise.
118 Speed of access: The best practice is to
create several prebuilt query scenarios
and compare how each product
performs based on these specific
examples. The worse practice is to just
arbitrarily rate the speed.
Please elaborate
Noted
119 Please share the indicative count for
Reporting and Visualpization users
3000 users
120 Can we know which Virtualization
Technology & Software Defined
Network is being used by Nabard
Nutanix HCI
121 Tools for data Ingestion to be database
and platform independent.
Does it applicable for real time feeds as
well or only ETL batch
processing.
Discuss your expertise
122 Reports to be available for user at 8
am morning. Are there some real
time reporting based on data or only
reconcilliation process reports
are real time basis?
Most of the reports are on T-1 basis
and only few may required realtime
reporting
123 Auto resume of aborted ETL? Can you
please explain.
ETL jobs when fail (possibly because
of resource contention issues) should
be enabled to restart automatically
after specified period of time and
specified number of times
124 Are the existing Source Databases
encrypted , which solution is being
used for encryption
Will share at the time of RFP. Discuss
your expertise.
125 What kind of automation is expected
for any DDL changes?
Trigger a mail to the corresponding
teams in the Data Warehosue
126 Can you please elaborate more with
the examples of AI/ML features
required for ETL.
Ability to route the operations tickets
to the right queue
Suggest fixes based on historical fixes
Correlate with metrics related to
resource utilization,
etc
127 Please explain semantic integration of
structure and unstructure data
with examples.
Resources on the Internet may be
referred and discussed in your
response
128 For Monitoring and log analytics, are
you expecting any prebuild
reports for all the tools or only data
layer?
We can discuss this at the time of
engagement
129 for real time reconcillation dashboard,
it is the reconcilliation process
dashboard not the reconcilliation data.
It should show reconciled data
to match of different
areas/departments. But reconcillation
process to
be run batch mode every night.
We expect to have automatic health
checks to alert of any data issues
before data / reports from the data
warehouse is released to business
users at the end of the nightly ETL
130 Based on reconcilliation outcome, the
expectation is to accept/reject
the data processing or reconcillation
process to rerun with data
correction?
1. Fix the data quality problems
2. Prompt the users to point the
reports to the previous date
131 What is pre-Submission review? How
Users to submit the review
comment for the reports and submit
the manual adjustments?
Submission here means release of
canned reports to the users
132 Does the Data Science Platform have
to be on Big Data /Hadoop or
alternate can be proposed
No platform preference for Data
Science. Please sugest
133 Is the vendor expected to use tool for
data lineage creation?
We expect to use the functionality
available in the ETL tool
134 What are some examples of external
data that bank is looking to consume ?
NABARD apart from being a refinance
institution has an advisory role on
matters related to agriculture and rural
development, there will be need to
ingest extensive amount of both
structured and unstructured data from
external soruces. For example
geospatial data about soil, weather
conditions, prices of agricultural
inputs / outputs, satellite images,
vegetation coverage, cropping pattern,
agricultural production,
demographics, afforestation, etc
135 Please clarify if the vendor is just
required to propose hardware or
supply it as well?
Only propose hardware
136 Does the bank requires multi-language
functionality to be available in reports
developed in BI tools?
Being a government organization, we
would like to augment the reports with
Hindi language where posible.
137 Does the bank requires multi-language
only on labels on data portal or
reported values as well?
Only on labels and screens
138 Please clarify if implementation is part
of scope of current EOI as all scope
items pertain to assess and design
phase
No. For implementation an RFP will be
floated
139 Does the bank require descriptive
responses (architecture diagram
etc.)on how vendor will fulfill each
parameter as part of EOI response?
May elaborate your expertise whenever
it is felt is necessary
140 Please confirm the warranty and AMC
period
Will specify at the time of RFP
141 Can the DW solution, which NABARD
is looking for, be setup on cloud ?
Data on premise is preferable.
However own cloud and hybrid models
can be suggested.
142 Can a Train-the-trainer approach be
accepted by the bank in order to limit
the number of trainings
Yes
143 Since the response to the pre-bid
clarifications is expected by 11-Feb, we
request to extend the submission
timeline of EOI response by 2 week
The due date for receipt of EoI
response is extended to 22 February
2021
144 We request this clause to be amended
as below -
The Receiving Party shall be entitled
to retain a record of its involvement
in the Purpose, as per its internal
record retention policies, subject to
confidentiality as per the terms of this
Agreement.
No Comment
145 Please not that 45 days cannot be
possible in all cases. For example, if a
court of law orders that PwC should
produce information in 3 days, giving
a 45 day notice is not possible. Hence,
the words 45 days should be replaced
with 'reasonable notice'
We will review at the time of RFP
146 We request this clause to be amended
as below -
The obligations of this clause would
survive for a period 12 months post
expiry, cancellation or termination of
this agreement
No Comment
147 We request this clause to be amended
as below -
PwC may share confidential
information with other
PricewaterhouseCoopers Firms (each
of which is a separate and
independent legal entity) and service
providers for internal back office
operations (eg. hosting, risk and
quality reviews), which may be
located in India or outside. However,
PwC will remain solely liable to the
Company for their acts. For
avoidance of doubt,
PricewaterhouseCoopers Firm (s)
means any entity (whether or not
incorporated) which carries on
business under a name which
includes all or part of the
PricewaterhouseCoopers name or is
otherwise within (or associated or
connected with an entity within) or is
a correspondent firm of the world-
wide network of
PricewaterhouseCoopers firms.
No Comment
148 We request this clause to be amended
as below -
The Receiving Party shall be entitled
to retain a record of its involvement
in the Purpose, as per its internal
record retention policies, subject to
confidentiality as per the terms of this
Agreement.
No Comment
149 We request this clause to be amended
as below -
The obligations of this clause would
survive for a period 12 months post
expiry, cancellation or termination of
this agreement
No Comment
150 We request this clause to be amended
as below -
Any claim for relief to NABARD shall
include NABARD’s costs and expenses
of enforcement (including the
attorney's fees), as determined by a
court of law or arbitrator.
No Comment
151 We would like to add below to this
clause -
We wish to clarify that we will retain
our records as per our records
retention policies. Upon reasonable
notice, we will allow Client to inspect
our invoicing records under this
engagement; such inspection shall be
done in a pre-agreed manner and
during normal business hours. For
avoidance of doubt, such inspection
should not cause us to be in breach of
our organizational confidentiality
requirements. Please acknowledge
that our audit related obligations will
be subject to foregoing statement.
No Comment
152 We request to have an arbitration
clause and have disputes resolved
through arbitration instead of courts.
No Comment
153 We request client to allow us to
incorporate our standard terms of
business in our proposal. These are
very simple and straightforward.
Please confirm that we would be
allowed to negotiate the ensuing
contract based on these TOBs.
Alternatively, please confirm that the
contracting template for procurement
of consultancy services issued by
MeitY would be used for contracting
purposes.
No Comment
154 Client is requested to limit consultants
liability to 1X of the total contract
value. Further, Client is requested to
include to clause to state that we will
not be liable for any indirect and
consequential losses or damages. This
is as per GFR and Meity guidelines and
also the industry standard. Even the
law, Contract Act, stipulates and
remote and consequential damages are
not payable. Client is requested to
include the below clause:
Purchaser/Client agrees that
Consultants total liability for all claims
connected with the services or this
agreement (including but not limited
to negligence), whether in contract,
tort, statute, indemnities or otherwise,
is limited to one time the professional
fees paid / payable for the
services.Purchaser/Client agrees that
Consultant will not be liable for (i) loss
or corruption of data from your
systems, (ii) loss of profit, goodwill,
business opportunity, anticipated
savings or benefits or (iii) indirect or
consequential loss.
No Comment
155 Client is requested to allow standard
exceptions to confidential information,
which is industry standard and
reasonable. Not all information can be
regarded as confidential. For eg., if the
information is in public domain, we
cannot be expected to keep it
confidential at our end. Similarly, if
any information is liable to be
disclosed under the RTI, giving it a
confidential status and obliging us to
keep such information confidential is
not correct. We request inclusion of
following clause:
Confidential information does not
include any information which (i) is
rightfully known to the recipient prior
to its disclosure; (ii) is independently
developed by the recipient without use
of or reliance on confidential
information; or (iii) is or later becomes
publicly available without violation of
this agreement or may be lawfully
obtained from a third party; or (iv)
which would be required to be
disclosed under the (Indian) Right to
Information Act.
No Comment
156 Client is requested to consider that we
may have to disclose information for
successful accomplishment of work
and for regulatory and internal
compliance purposes. However, to the
extent legally permissible, we will
ensure that even if the information is
disclosed to any third party, such
parties maintain confidentiality of
such information. Client is therefore
requested to kindly include the
following clause:
Consultant may disclose confidential
information: (a) to its employees,
directors, officers and subcontractors,
on a need to know basis, as required
for performance of services, provided
such employees, directors, officers and
subcontractors are bound by
confidentiality obligations; (b) where
required by applicable law or
regulation or for regulatory and
compliance (both internal and
external) purposes.
No comment
157 We request client to reduce the
survival period of confidentiality
obligations to one year post expiry or
termination.
No Comment
158 To uphold the principles of natural
justice, we request client to notify us
and give us a rectification period of at
least 30 days, prior to invoking this
clause.
No Comment
159 We request client to cap the liquidated
damages/penalties cumulatively to 5%
of the total contract value.
No Comment
160 There are innumerable IPRs that exist
with us which we would like to use to
your benefit while delivering our
services to you. These are our pre-
existing IPRs and we use it for all
clients. We will not be able to give
ownership in such IPRs to you just
because we are using them for
providing services to you, like we use
these for other clients. We request that
we are allowed to retain ownership of
our pre-existing IPRs, else we might be
not be able to use these in providing
services to you in order to protect our
ownership in them. We request you to
kindly include the below clause. This is
also the standard mentioned by Meity
in its guidelines.
Notwithstanding anything to the
contrary in this agreement, Consultant
will retain the ownership of its pre-
existing intellectual property rights
(including any enhancement or
modification thereto) even if such
IPRs are used for creating deliverables,
are incorporated in the deliverables,
etc. To the extent such pre-existing
No Comment
161 We request client to consider referring
the disputes to arbitration as per
Indian laws. It is easier, faster and less
cumbersome. With the recent
amendments, it has become even more
effective. GFR and Meity guidelines
also encourage arbitration. We
therefore request you to kindly
consider the below clause inclusion:
In case, a dispute is not amicably
resolved within forty five (45) days of
referral by one party to another, it
shall be resolved through arbitration,
in India, in accordance with the
provisions of Arbitration and
Conciliation Act 1996 (and any
amendments thereto). The venue of
such arbitration in India shall be the
________.
No Comment
162 We will be providing services and
deliverables to you under the contract.
We accept no liability to anyone, other
than you, in connection with our
services, unless otherwise agreed by us
in writing. You agree to reimburse us
for any liability (including legal costs)
that we incur in connection with any
claim by anyone else in relation to the
services. Please confirm our
understanding is correct.
No Comment
163 If the project is to be completed on
time, it would require binding both
parties with timelines to fulfill their
respective part of obligations. We
request you that you incorporate a
deliverable acceptance procedure,
perhaps the one provided by Meity in
their guidelines, or the one suggested
below, to ensure that acceptance of
deliverables is not denied or delayed
and comments, if any, are received by
us well in time. You may consider
including the below simple clause:
Within 10 days (or any other agreed
period) from Client's receipt of a draft
deliverable, Client will notify
Consultant if it is accepted. If it is not
accepted, Client will let Consultant
know the reasonable grounds for such
non acceptance, and Consultant will
take reasonable remedial measures so
that the draft deliverable materially
meets the agreed specifications. If
Client does not notify Consultant
within the agreed time period or if
Client uses the draft deliverable, it will
be deemed to be accepted.
No Comment
164 We request the consider to include
appropriate language on the lines
below (sample):
"If there are any circumstances that
reasonably restrict or affect the ability
of PwC's personnel to travel or to be
physical present at any specific
office/location, then without prejudice
to your obligations (including your
payment obligations), you shall allow
such personnel to work from home or
other remote location till the time such
circumstances exist"
No Comment
165 Please provide details on how many
data marts are needed to be and for
which departments, if possible?
Can be discussed at the time of
engagement
166 How much volume of data is expected
to be loaded in the EDW in the initial
phase assuming it will be 5 years of
historical data as stated in the EOI
and how much is needed to maintain?
Also, request to share high level details
and timings for batch upload and
highlight the sources to be uploaded in
real-time if any?
Initial load < 10 TB
historical data in the data warehouse
can be upto 7 years. Older data to be
archived
167 Request bank to provide details
(number of licenses, their
validity,,version etc) of
tools/software/infra/databases which
are to be leveraged mandatorily for the
solution.
Currently the only investment that we
would like to leverage is the Nutanix
Server
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
168 Please confirm if Bank would require a
separate non-production environment
for dev/testing purpose. Also, in our
experience this environment has
typically been at 20-25% of production
capacity - please confirm if that is
acceptable
Yes..
169 Request you to share more details
around existing investments in IT.
Currently the only investment that we
would like to leverage is the Nutanix
Server
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
170 Where do you want to get the DR for
EDW deployed - on prem, metal,
cloud?What is the expected RPO and
RTO for the DW solution
To be discussed in RFP
171 Request NABARD to specify the
approximate number of sources from
where the data needs to be ingested?
Also, Pl provide info around the
respective source systems, for e.g. -
How is data stored in each system,
Frequency of extracting data from
external sources and so on? What is
the expected latency?
You may discuss your expertise in
ingesting from different sources
172 Request bank to confirm if the
platform sought to cover the need of
the RFP is to be agnostic in nature and
can support entire lifecycle (data
management, reporting & analytics) ,
so that , the bank can , procure more
modules (Plug & play) basis its future
needs
Please suggest different options on
which you have expertise
173 Kindly confirm if the bank intends to
procure reporting solution which is
GUI driven and enable users to create
GUI driven reports, perform what-if
analysis and is future ready to support
AI/ML capabilities to enable bank to
leverage it for future projects under
insights & analytics
Please suggest available options
174 Does components of solution to be
proposed be cloud ready? With nearly
all banks experimenting with hybrid-
cloud setup, we recommend the bank
to procure a solution which can be
currently deployed on-prem to fulfill
current RFP needs and also fulfills the
future needs of the bank ( if ever) to
seamlessly migrate to cloud thus
saving transformational cost.
Please suggest different options. We
expect the data to be on premise and
the tools can be on cloud as long as
data does not persist on cloud
175 We recommend the bank to add
requirements around containerization.
Containerized technologies allows
organization to decouple compute
from their underlying storage thus
helping the bank in being agnostic of
the infrastructure they are currently
on. Migration processes becomes
seamless. These are new technologies
which will help bank scale their
compute requirements when needed
and thus help in saving overall project
TCO.
Please suggest
176 Request bank to clarify if the tool
should have a GUI interface making it
easy for users to drag & drop and
identify duplicates and cluster records
using fuzzy logic and supports Indian
context data standardization
capabilities
Please suggest
177 How many model use cases are
expected to be developed and in which
areas?
We currently do not have insight into
this
178 How many models/reports are already
build upon IBM SPSS?
We don’t expect to migrate any of the
existing models
179 Please provide details around
excel/CSV extracts - these will be from
other RDBMS sources, like Oracle,
DB2 etc. which will be landing at
DWBI Landing server, can NABARD
Confirm on the same.
Also, request the NABARD team to
share the number of reports,
dashboards and KPIs to be built on top
of the data warehouse, data lake and
data marts?
Extracts will be in form of CSVs from
RDBMS
Number of reports not yet finalized
Please suggest architecture
180 Please provide mobile users
approximations who will be
consuming reports/dashboards on
mobile
40 - 50 mobile user
181 Please share details around
configuration of each Data Node (at
current Primary and DR site).
requesting to share the similar info
around - Name Node, Secondary
Name node, Edge Node, etc.
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
182 Any source code of the application
software developed by Bidder will
retain by Bidder. Bidder will own any
IP developed into or for Custom
Software/customizations developed
including bespoke developments as
part of the project. Bidder can grant to
NABARD license to use such IP broad
enough to meet all client usage
requirements.
No Comment
183 We request bank to consider products
who are analyst rated (Gartner,
Forrester ) since these have been
evaluated and well accepted across the
globe and have current vision aligned
and are well positioned for tomorrow.
Recommended Quadrants :
Data Science & Machine Learning
Platforms
Data Integration Tools
Data Quality Solutions
No Comment. Please suggest
184 Request the bank to provide the # of
tables , approx. size & source format
for each source system w.r.t ETL
solution
For now you can assume that the one
time historical load will be ~ 10 TB and
the incremental load of 1 GB perday.
Plan to integrate other external data to
provide context185 Please provide high level details on
applications integrated with CBS?
Please give details around peripheral
applications as well, if possible
CBS is an enterprise application. Very
little integration with other
applications
186 Request the bank to provide the # of
tables , approx. size & source format
for each source system w.r.t ETL
solution
For now you can assume that the one
time historical load will be ~ 10 TB and
the incremental load of 1 GB perday.
Plan to integrate other external data to
provide context
187 What are the different data formats
and the volume sof data existing in
each format ?
Extracts will be in form of CSVs from
RDBMS
Number of reports to be finalized in
RFP
Please suggest architecture188 There are areas where unstructured
data processing, big data and data lake
terms are used. Request if the Bank
can provide more clarity on the
solution components required? Do you
have any expected volumes for
unstructured data. As NABARD wants
to implement structured database
EDW as of now and let its users get
conversant with EDW setup, we
suggest to keep the unstructutured
data related solutions out of scope as
of now
This EoI is for technology selection.
Final scope will defined in RFP
189 Pls provide at least 2 weeks timeline
extension for submission
The due date for receipt of EoI
response is extended to 22 February
2021190 If NABARD expects fraud
management solution or fraud
mitigation is expected out of data
analysis in EDW through reports,
dashboards
Discuss your expertise
191 If new portal expected or existing
portal cane be used to host new
reports/dashboards with access matrix
Yes
192 • Pl specify how much history
data would be migrated
up to 7 years
193 • Does it need security solutions
or same will be made available by
NABARD
Please suggest security solutions
194 i. If NABARD is thinking to set
up structured data EDW as of now and
to get users used to its benefits, we
request to please keep out scope to
provide data lake capability at this
stage. It may lead to change in solution
strategy at this stage
You may suggest scalable EDW
195 Is real time data ingestion in scope. In
pre bid meeting it was clarified real
time data not needed as of
No need for real time reporting now
except in few cases
196 Can we know which Virtualization
Technology & Software Defined
Network is being used by Nabard
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
197 Tools for data Ingestion to be database
and platform independent. Does it
applicable for real time feeds as well or
only ETL batch processing.
We don’t have need currently for
realtime reporting except in few cases
198 Reports to be available for user at 8
am morning. Are there some real time
reporting based on data or only
reconcilliation process reports are real
time basis?
No need for real time reporting now
except in few cases
199 Auto resume of aborted ETL? Can you
please explain.
Ability to restart an ETL job after a
specified time of failure
200 Are the existing Source Databases
encrypted , which solution is being
used for encryption
We will share at the time of the RFP
201 What kind of automation is expected
for any DDL changes?
replicating schema level changes
across the environments
202 Can you please elaborate more with
the examples of AI/ML features
required for ETL.
No current use cases for AI / ML
203 Please explain semantic integration of
structure and unstructure data with
examples.
Kindly ignore
204 For Monitoring and log analytics, are
you expecting any prebuild reports for
all the tools or only data layer?
Suggest your expertise
205 for real time reconcillation dashboard,
it is the reconcilliation process
dashboard not the reconcilliation data.
It should show reconciled data to
match of different areas/departments.
But reconcillation process to be run
batch mode every night.
The primary intent of this requirement
is to ensure that there is no loss of
information / data while passing
through ETL. Reconciliation of the
source data with appropriate data in
the Data Warehouse will give us
confidence before release the reports
to the business
206 Rectification of errors based on
reconciliation report should better be
done at source system end. New
solution would provide reconciliation
report with details
Noted
207 what will be electronically submitted,
data or report? Can we leverage
existing XBRL tool in NABARD or a
new tool is to be proposed
Both. No existing XBRL tool in
NABARD. Please suggest new tool
208 What is pre-Submission review? How
Users to submit the review comment
for the reports and submit the manual
adjustments?
This is a BI / reporting feature that
allows the users to adjust the values in
the data warehouse for specific use
case level adjustments. The data in the
Data Warehouse will be standard
209 Capability to disable unmasking of
masked data according to users’
requirements
Request to elaborate this requirement
with an example
Capability to mask specific data /
report items when sharing the reports
across the users
210 Does the Data Science Platform have
to be on Big Data /Hadoop or alternate
can be proposed
Suggest alternatives available
211 Is Bank fine to host the Data
Warehouse Solution on public cloud or
does Bank has a preference of any
cloud ?
Data warehouse should be on our
Nutanix Server. You may give your
recommendation if you feel otherwise
including hybrid model212 a) Bidder seeks PBG to be provided at
10% of annual contract value and shall
be renewed yearly at 10% of relevant
subsequent year’s contract value.
b) Customer shall invoke the PBG only
on occurrence of material breach and
after the Bank provides a 30 days cure
period to the bidder to rectify the
material breach for which the PBG is
sought to be invoked.
No Comments
213 The penalties on Liquidated damages
& SLAs should be reasonable & capped
at following levels:
a) Liquidated damages: should be
applicable only in the event of delay in
delivery solely attributable to the
Bidder and should be computed at the
rate of 0.5% of the value of the delayed
deliverables per each week of delay,
subject to the maximum of 5% of the
relevant deliverable values.
b) SLA Penalties: Maximum SLA
penalties should be capped at 5% of
the applicable fees for that month.
No Comments
214 Please have the Refund or return
clause deleted.
No Comments
215 Payment Milestones should be defined
based on following :
A) Hardware / Software
- 100% payment should be payable on
delivery of Hardware / Software.
B) AMC / ATS:
- Yearly in advance
C) Implementation Phase
- No holdbacks.
- Payments not to be back loaded and
should be equally divided over the
implementation period.
- There should not be a gap of more
than 3 months between two
milestones.
- Based on various milestones and
100% payment should be made up to
User Acceptance.
D) Operations and Maintenance Phase
- Payment should me made in equal
monthly instalments.
No Comments
216 a) Customer shall pay within 30 days
from the date of invoice.
b) Late payment will bear an interest
of 2% per month.
c) Bidder seeks right to terminate or
suspend services in the event of delay
in payment of undisputed invoice.
No Comments
217 Please modify the clause as:
"The prices in the proposal take into
account the taxes computed on the
basis of the present taxes applicable
with present tax rates and tax
structure. Any change in applicability
of taxes and the tax structure or rates,
including but not limited to Goods and
Services Tax (GST) that may be
introduced in the future, will be to
Customer's Account."
No Comments
218a) Reprocurement from third party
only in the event of termination of the
contract due to SI's breach; and
b) Customer to provide adequate cure
period before invocation of this clause.
No step in rights to be exercised
during the implementation phase.
c) SI's liability limited to incremental
cost capped at 10% of the cost of the
undelivered products/services.
No Comments
219 Please have the Fall Clause deleted.
It is hard for SI’s to furnish, as the
price of another contract may be
dependent on several factors which
may be different from the incumbent
RFP. These include legal provisions in
contracts, payment terms and
exchange rate at the time of
procurement.
No Comments
220 Please modify the clause as:
a) Considering the scale and
complexity of the project, it is
submitted that Customer should not
exercise the termination for
convenience rights during the
implementation period.
b) Customer shall provide a written
notice of atleast 90 days to the SI.
c) In case of termination of this
Agreement due to convenience,
Customer shall pay to SI for the
services rendered up to the point of
termination, hardware and software
delivered up to date of termination
and the like.
d) Customer shall also pay the SI
reasonable termination charges taking
into account reasonable shutdown
costs, transition charges and
unamortized startup costs, including
termination costs of third party
contracts and employee costs.
No comments
221 Would request you to please consider
submission of atleast 1 self declaration
for client reference at EOI stage and
later on at the RFP stage we can
submit the contact details. This is
because client reference contact
person refrain from getting into any
discussion at the EOI stage
Not accepted
222 Invitation for presentation does mean
/ does not mean any short lisiting?
Invitation for presentation does not
mean shortlisting
223 Looking at the comprehensive
response required for submission of
EOI response, we hereby request you
to please help provide an extension for
submission of response atleast by 2 to
3 weeks.
The due date for receipt of EoI
response is extended to 22 February
2021
224 Would request NABARD to comply
with the confidentiality obligations for
the proposal submitted.
No Comments
225 Would request NABARD to make the
NDA obligations as well as the rights
mutual for both parties.
No Comments
226 Generally the large scale organizations
has the budget and not the turnover.
Hence, we would request to have the
budget instead of turnover in this
clause.
No Comments
227 We have suggested to add IT
company/firms as the existing clause
will have any of the companies
participate not having the IT
background. The project basically is
and IT project and hence the
suggestion to add IT company/firm.
As well as we suggest to make the
turnover as INR 100 Cr. Which will
have higher and competitive
participation with quality companies.
No Comments
228 What is going to be total Volume of
daily data. Are we looking for
historical data to be also migrated to
new data warehouse and how much
that volume will be!
1 GB internal data. There are plans to
ingest external data
229 How many source systems are there
and how many total tables are there to
extract data from! Please provide
aplication details (e.g. SAP with Oracle
DB etc)!
The key source systems are listed in
the EoI.
230 How much real time data can we
expect on daily basis!
We don’t expect to get real time data
currently. Use case for real time
analysis and ETL may arise once the
users start accessing reports
231 What is going to be SLA for batch
Jobs; Report generation etc!
We can take it up at the time of RFP or
when the maintenance contract is
being negotiated232 What is the existing solution NABARD
using for Regulatory Reporting?
Manual
233 Can other technologies be used to
achive Hyper Convergence?
Existing Nutanix preferred
234 What is planned location of DR site? As per bank policy in different
locations
235 What is the SSO technology currently
used by NABARD?
No Single Sign on Technology
236 What is the location of DC Site? No Comments
237 In the EoI document on Page 18, 5.E,
Point 1 the clause states - "Bank
proposes to setup only functional DR
to start with. At later stage Bank may
take decision to setup full scale 100%
DR". Clarify which one to consider.
Functional DR to be upscaled to 100%
DR
238 Is the backup of Data Lake needed
considering that technology is not
available for fault tolerance and roll
backs.
Please suggest a suitable technology
239 Confirm that the Test bed
environement is same as UAT
environment
Yes
240 What is the time duration for RTO and
RPO SLA?
Will be discussed in RFP
241 What is the policy of NABARD to
archive data?
We don’t have a policy yet. Data in the
datawarehouse should have history of
7 years. Older data to be archived
242 Confirm that Analytical MDM solution
is needed.
The only use case for MDM we
currently see is for our partner
institutions. Please suggest if MDM is
mandated243 What is Next Gen DW?
Request you to elaborate the success
fcators ,etc
This is what we would like to have in
future… Features may include
massively parallel processing,
columnar architecture, data
compression capability, commodity
hardware like hadoop, etc. Please
suggest from your own expertise244 Is there any existing solution for risk
management and fraud migitgation
framework? If Yes, please share the
details
We have a quantitive basis for rating
the instituions that we refinance /
lend.
245 What do you mean by external data?
Is it the data available through public
web sites? If yes, are the APIs to be
consumed to get such data or web
scrapping?
NABARD apart from being a refinance
institution has an advisory role on
matters related to agriculture and rural
development, there will be need to
ingest extensive amount of both
structured and unstructured data from
external soruces. For example
geospatial data about soil, weather
conditions, prices of agricultural
inputs / outputs, satellite images,
vegetation coverage, cropping pattern,
agricultural production,
demographics, afforestation, etc
246 Need details on automatic data
collection; does it mean scheduled
data collection without manual
intervention?
Yes
247 Can you please share the source
system details including database
name, exact version and approx. data
volume?
CLMAS and HRMS are on Oracle
ENSURE is on Microsoft SQL Server
Other details will be shared at RFP.
248 It is envisioned that in 7 years there
will be 1000 TB storage requirement.
Does it include archive, backup?
It may be read as 300 TB
249 In how many DCs DMABI solution to
be implemented?
1 DC
250 Is there any existing backup set up /
process in place. If yes, please share
high level information
HP Data Protector
251 Is there any DR set up for existing data
warehouse available? Is yes, is Bank
thinking to extend / leverage that set
up?
There is no existing data warehouse
252 Do you need DR of same capacity as of
production system?
Yes, after full implementation
253 Will the details of all categories of
ingest jobs (sources types/
frequencies/ loads/ etc) be made
available - at least at time of RFP?
It would be part of the RFP. You may
schedule time / effort as part of your
RFP response
254 GUI based framework to configure
sources to DMABI SYSTEM
Please share the functionalities you
want to achive at a high level through
this framework?
We mean that the ETL tool should
have GUI to develop mappings and
include transformations with
minimum coding
255 Trigger mechanisms in identifying any
structural changes at source
Can you help clarify what the
structural changes are?
Any changes in the source systems will
entail changes in the downstream ETL
jobs. Kindly suggest a mechanism to
alert the Data Warehouse team and
also any Standard Operating
Procedure to have in place
256 If the change data capture is in use
now, what's the vendor product? How
many jobs are running on different
CDC tools?
At present there is no CDC
257 Our suggestion is that it would be
appropriate for the bank to specify the
anticipated database technology to be
supported for log scraping rather than
'any type of database'
Please suggest
258 How many source applications are
involved approximately?
4 key internal source applications.
We are yet to identify and finalize the
external sources259 Please reconfirm if the log size is 2TB,
because that would imply that the total
size of daily logs is 10000 *2TB =
20000TB
Should be read as 2 MB
260 Could you please provide use case
about DDL change?
Any new table created in the source
system should trigger the operations
team for possible modification of the
ETL261 Is there any job scheduler used
currently? If yes, what's it? If more
that one, please list as well
There is one job scheduler to run the
end of the day operations for core
banking solution262 Tool should have in-built capability to
optimize/prioritize the ingestion
pipeline system as a whole. For
example, if multiple pipelines are
batched in the system tool should
determine the cost of the pipeline and
optimize & prioritize accordingly
Can you elaborate optimization /
Prioritization requirement with a
scenario?
This was written in the context of big
data ingestion. The data here is
prioritized and categorized, making
data flow smoothly in further layers in
this process flow.
263 The number of data storage layers also
depends on the use cases for the
implemented data e.g. based on
latency, access levels , grain etc . Is it
adequate if the solution capability in
this regard explained with a couple of
examples, while there may be other
constructs as well ?
Yes
264 1. We believe the bank would want
multi-temperature data management
to be within the storage system as well
as across the storage system. Please
confirm.
2. Please confirm what will be the data
movement trigger criteria. E.g. Age of
file and/ or access frequency of file etc.
3. Please confirm if the understanding
of tiers vis a vis storage technology is
correct: -
Tier 1 - Hot Data - Flash Storage
Tier 2 - Warm Data - Spinning Disks
(NLSAS) based storage
Tier 3 - Cold Daya - Tape Storage
4. Please confirm what could be the
likely performance requirement in
terms of latency to be provisioned
from storage system?
We havent categoried our data on the
basis of the access / usage. Please
suggest a framework. Implementation
approach can be part of the RFP
response
265 How many downstream departments
might be engaged approximately? Are
they branch IT or business
department?
30 Head Office departments and 32
Regional Offices
266 Please confirm if distributed storage
area requires a distributed file system
based scale out storage which can
grow in performance and capacity
linearly as per the system demands
and still provides a single global
namespace to DWH application.
This has been kept with big data in
mind.
267 We believe storage replication (RAID)
technology is desired for protecting
data within the system from disk
failures. Also, please confirm if the
RAID feature should be highly resilent
with minimum dual disk protection.
Please confirm if there is a needs to
replicate data using storage based
replication meholodoly across across
another site (e.g. DRsite) or
application level replication is also
acceptable
Please suggest right way to ensure
business resiliency in case of IT
failures
268 Please share the expected backup size
and backup window in the expected
system
Please suggest a solution approach.
The actual statistics may need to be
collected by the vendor at the time of
implementation269 Some errors in storage systems go
unnoticed, without being detected by
the disk firmware or the host
operating system; these errors are
known as silent data corruption.
Please confirm if the storage should
also have the feature to protect from
silent data corruption and end to end
file integrity features
Please suggest whatever it takes to
ensure data quality
270 The given metric is about only the
counts of parallel jobs. However
processor, memory and compute
resources are also determined by the
size and complexity of the jobs, and
the time window to conclude. We
would require additional details in the
count metric provided for sizing/
architecture recommendations. Can
the bank share details of the
complexity mix & matrix and the
definitions thereof.
Please suggest solution approach. The
actual design and implementation of
the ETL / batch jobs will be the part of
the implementation
271 Through which channels reports are
sent out, email, SMS, or some real-
time monitoring dashboard? Please
help clarify
This is in the context of prodution
support and maintenance. Failures of
the critical jobs should be intimated to
the appropriate persons (by email
and/or SMS) and if necessary trigger a
trouble ticket
272 Can you validate the numbers with
respect to job scalability? Our guess is
numbers are quite high.
Since we currently don’t have ETL jobs
running, these numbers can be
estimated as part of the design during
the implementation273 What are these exact products of
vendors of 'data repositories, reporting
tools, data analysis tools and generic
interfaces for data transfer'?
Some of the information based on the
analysis of data in data warehouse
should flow back to OLTPs as
feedback. Please suggest interfaces
274 In Page # 11, point (ii) states "The DR
should be exact replica of primary
DC". It seems these 2 information are
contradictory, please clarify
Initial functional DR to be upscaled to
100% DR in the end state
275 What's the distance between PROD
site and DRsite? What's the network
bandwidth between?
Please suggest your approach. The
actual numbers will be provided at the
time of engagement 276 What is the expected RPO? Please industry standard RPO and
RTO for data warehouses
277 What is the Directory services used by
NABARD? Is it Active Directory or any
other directory services?
We have active directory services
through which the user access to
different applications is managed
278 The cheapest storage available is tape.
We assume that the archival system
needs to ensure that the data archived
to low cost storage is still part of the
same filesystem. Please confirm.
Also, kindly mention the expected
frequency of data archival
We have facility for tape systems. We
are currently moving to disk based
systems
279 What is the current backup solution?
Is the migration of old backup in
scope? Please share details of existing
backup solution.
HP Data Protector
280 Archival & Backup are both different
solutions meeting different set of
requirement. Those compliments each
other. e.g. Archival will reduce
thebackup footprint.
Can you please elaborate with an
example the reconciliation aspect
comprising backup and archival?
Please suggest your approach to
ensure that the backup and archiving
are complete and there is no data loss
281 What is the SLA on Real time
reporting?
Will be defined as part of the RFP
282 Could you please clarify with example
of Back Dated Data change?
We were referring to changes in the
OLTP systems after the data has been
transferred to Data warehouse through
ETL / ELT283 Can you validate the concurrent user
numbers? Number seems quite high
The following are revised indicative
numbers:
Total users - 3000
Power users - 50
Concurrent user - 200284 Could you please clarify with some
case of referential integrity?
Example.. There should not be records
in the fact tabls where corresponding
records don’t exit in the dimension
table. We expect this is likely to
happen since during the traditional
ETL, indexes are dropped on target
tables before the load process
285 Is there any DQ tool being used
currently?
No
286 Can you validate concurrent user
number? It seems quite high.
We agree.. It will not exceed 200
287 Are you looking for a standalone AIM
specific for this DMABI solution? Or
there is already some centralized AIM
at enterprise-level, this newly
introduced AIM of this solution is
required to integrate or sync with this
enterprise-level one? Please help
clarify.
We have an Active Directory system.
Please suggest appropriate access
mangement system for the Data
warehouse
288 Does it mean a new regulatory
reporting framework/ application is
requested to replace the existing one?
Or just keep this regulatory reporting
framework/ application but migrate
the datastore to DMABI? What is the
current framework, from which
product vendor?
Current regulatory reporting is manual
based on excel uploads. Industry
standard solutions are welcome.
289 Is there any approval procedure,
evaluation of sharability, or masking/
transformation prior to extraction self-
service and any data destory procedure
afterwards? Who are the main
requestor and waht's the frequency of
request? Please help clarify.
Please suggest appropriate process
290 Sanbox can be spinned up/ down
based on the need(instead of having a
dedicated one) , this will ensure that
storage and compute are not locked
and optimally used. Request you to
consider dedicated sandbox for
respective user department
Please suggest
291 Could you list all the analytics use-case
or some typical case?
Agriculture, rural, agricultural
markets, financial, etc
292 Do you have existing license for IBM
SPSS? If yes, please advise the exact
version of IBM SPSS? How many IBM
SPSS statistical models are currently
available in Bank environment?
No
293 Are you currently using any BI tool? If
yes, please share name and exat
version? Do you envision to use same
tool in DMABI solution?
SAP Business Objects and R Shiny
294 Please calrify if the bank is using any
tool for Geolocation analysis currently
ISRO Bhuvan Platform
295 Do you require access to BI reports
and dashboards via native iOS& native
Android mobile application?
Reports may need to be provided to
senior managers on Android and iOS
296 Ability to handle and summarize huge
volumes of data.
How do you want vendors to support
this
capability? Does lab report / outputs
work well ? Does
this need to be demonstrated?
Please suggest tools to build analytical
models and ways to operationalize
them
297 "All types of Hardware" is very
generic. Software components for such
specialized job as mentioned in the
EOI, would need specific kinds of
hardware. Could you pls explain what
is the purpose behind asking for this
requirement?
Are you looking at open source as your
first choice for both hardware &
software?
The reason for asking this question is
to be able to migrate to a new
hardware if necessary in future.
We are not looking at open source
solutions unless it is backed by strong
support
298 Is the bidder allowed to have alliances
and subcontracting for the
maintenance?
Will decide at the time of RFP
299 What are the key investments that
bank has made w.r.t tools for below:
Data Integration tool
Database
Reporting tool
Infrastructure monitoring tool
Ticketing / helpdesk tool
Project Management tool
Please suggest with justifications and
drawbacks.
300 Does 10 TB cover complete historical
data?
yes
301 Are all these applicable for NABARD.
For example, is there any data from
EU users coming in NABARD
Sources?
There are no EU users
302 Is data sourced from sources likely to
contain Hindi and other languages?
Yes
303 What is the technology used for
existing portals/systems ENSURE and
NABNET?
MS Sql Server, SAP Business Objects
304 What is the size of historic data from
all source systems to be ingested to
DW
10 TB as on today
305 Is there any BCP automation tool
currently deployed at NABARD?
No. Please suggest
306 What is the backup solution currently
deployed at NABARD for existing
enterprise applications
HP Data Protector
307 Do we need to include application
support after the Go Live. If Yes for
how many years and what will be the
service window, If no, then do we need
to include transition to a party that
will take over the support ?
Will decide at the time of RFP
308 GRC solution could cover more than
required . It talks of regulatory risk
reporting for Basel, RBI, etc. The ETL
tool is required to have this capability.
However, still if there is any other
regulatory compliance for
cybersecurity risk needed, request to
clarify
Please suggest based on your
experience with BFSI sector.
309 Native property of the data warehouse;
from cybersecurity perspective, audit
log format must be compatible with
SIEM and support audit log storage till
the duration needed =pls clarify
Please suggest anything that helps
convert any event data to actionable
security insights
310 Please clarify if any IDAM (Identity &
Access management) solution exists
with NABARD and weather same can
be leveraged by Bidder for user access
management
We have active directory services
through which the user access to
different applications is managed.
Please suggest tools and frameworks
311 As understood from EoI Document,
Nutanix HCI is deployed by NABARD,
please confirm the version details to
check compatibity on proposed
solution stack
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
312 Please clarify on what is expected in
Hardware Sizing under this clause
The hardware configuration to be
procured / allocated based on your
understanding of our workload313 Request clarification on calculation of
1000 TB Data Size at end of 7 years
and if bidder needs to provide Sizing
details based on these numbers.
Please read this as 300 TB
314 Solution provided should have
online/automatic backup facility.
What details are expected in EoI
reponse under this clause
Please suggest your arhitectural
approach
315 Number of reports and dashboards
currently in place?
Will be provided at the time of RFP
316 what are the volumetrics ? (No. of
tables,SPs,trigger,functions,database
size,no. of databases,data size, etc)
Will be provided at the time of RFP
317 What is the current technology stack
in place for various operations?
CLMAS and HRMS are on Oracle
ENSURE is on Microsoft SQL Server
Other details will be shared at RFP.
For ETL, we can have the source
applications send out (FTP) extracts of
incremental daily transactions as a csv
file from the ETL tool will pick and
process the extracts. There will be no
native connectivity to the databases
318 looking for on premise or cloud
solution?
Data on Premise.. ETL and BI tools
can be on cloud as long as data does
not persist in cloud319 Is there any technology preeference ? Please suggest
320 what are the various data sources
feeding data and their
types(structured,semi-structured or
unstructured)?
The data sources are the same that are
given in the EoI. For immediate
proposal you can focus on structured
data only321 Is there any MDM tool in place now? No
322 How is data quality maintained
currently?
We don’t have any system in place
323 How often data is archived ? We havent decided. You can assume
we will archive monthly
324 what tool is currently in place for data
virtualization?
Nutanix HCI Nodes Non DMZ Cluster
NX-310-G6
Nutanix HCI Nodes DMZ Cluster NX-
8235 - G6 - 2 Nodes
NX - 8135 - G6 - 1 Nodes
Total Cores (DR + DC) -608
Total RAM (DR + DC) - 6144 GB
Total Storage (DR + DC) - 441,6 TB
325 How are analytics and dashboarding
being taken care of now?
We are using R Studio (Shiny) and MS
Excel for Reporting
326 What is the current OLTP and OLAP
DB in place where data is getting
stored?
OLTP on Oracle, SQL Server, Postgre
We don’t have OLAP currently
327 Too much details is expected at EOI
stage without enough data provided,
Design Architecture, Project Plan,
Licensing Details, etc. Kindly suggest
in how much depth we should reply
and what should be our bases for
solution design.
Please focus on your recommendations
the solution stack for the building a
data Warehouse and Business
Intelligence Solution. Make reasonable
assumptions where necessary
328 The solution suggested should have
been implemented in at least 2 large
scale organizations of turnover of at
least Rs.1000 cr. Hope by Solution it
means "Data Management OR
Analytics OR Business Intelligence
Solution" and not specific to any
technology. Or proposed technology
Data Warehousing (inclusive of ETL,
Modeling, Reporting, MDM, Data
Quality)
329 Request NABARD Team to please
consider an extension of two weeks.
The new submission deadline kindly
be 1st March 2021
The due date for receipt of EoI
response is extended to 22 February
2021
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