Reporting a Product Bug to SAP

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Reporting a Product Bug to SAP

< NGM-India1.1-Group1>

RAJESH RAGALArajesh.ragala@tcs.com

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Reporting a Product Bug to SAP31st Aug 09

Reporting a Product Bug to SAP

Table of Contents

Preface.................................................................................................................................3Steps to Raise a ticket to SAP..............................................................................................4

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Reporting a Product Bug to SAP

Preface

This document helps you to raise a product bug to SAP in SAP Service Market Place.

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Reporting a Product Bug to SAP

Steps to Raise a ticket to SAP

Log in to www.service.sap.com

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Reporting a Product Bug to SAP

Select the Tab Help & Support

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Reporting a Product Bug to SAP

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Reporting a Product Bug to SAP

Click on Report a product Error under Help & Support TAB and Select the system.

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Reporting a Product Bug to SAP

Mention the Key word and select the component. One popup will be appeared.

Choose appropriate component from the list

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Reporting a Product Bug to SAP

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Reporting a Product Bug to SAP

Click on create Message

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Reporting a Product Bug to SAP

Explain the problem in long text and click on send message.

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Reporting a Product Bug to SAP

Check the message in sent Items which are displayed in My Inbox

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Reporting a Product Bug to SAP

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