Replacement of lost or corrupted card

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Replacement of lost or corrupted card

This service can be used after you apply for “update information”

service, get approval, and activate your account successfully.

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1. Go to Mumaris website and enter your username (email address) and your password,

then click on "Login" button.

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2. After you login, you will find E-services list. Place the cursor on “classification and

registration” link. A list of services will appear. Place the cursor on “Other services

after classification” link, then click on “Issuing replacement of lost card”.

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3. The general instructions will appear. Read it well, and then click on “Done” button.

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4. Your personal information, which you have entered previously, will appear. Enter your

contact information. Click on the check box, to acknowledge the validity of contact

information. Then click on "Next" button.

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5. In “Reasons damage/loss” tab, click on “New” button to add the reason.

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6. Enter the required information, then click on “Save”.

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7. Click on “Next” button.

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8. Attach the required documents (personal photo and ID number/Iqama), taking into

account the allowed format and maximum size for each document. Then click on

“Next” button.

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9. In “Review data” tab, make sure you review the data, choose the delivery method and

the city, read the declaration and click on the check box to approve. Then click on

“Next” button.

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10. In the “End” tab, you will find your request reference number and its status

"Submitted to the Commission". Click on "Finish" button.

You will receive an e-mail after your request is reviewed by SCFHS.

After the request is approved, it will be returned to the practitioner to pay the fees.

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11. To pay the fees, login to your Mumaris account, then click on “My Requests” in

“Query Services” list. A list of your requests will appear, and you will find your card

replacement request status has become “To Beneficiary/Fees Collect”. Click on

“display case”.

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12. The fees payment screen will appear. Select the preferred payment method from

the list .Click on "Next" button to complete the process of payment.

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12.1 In case you select to pay by credit card, click on “Click here to pay” button.

Note: a window will appear to enter your credit card information and complete

the payment procedures. By going back to your page in Mumaris, click on

"Next" button. The request status will change to “paid”.

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12.2 In case you select "Sadad”, you will get Sadad reference number, that also

represents the request number. Click on “Next”.

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13. On the next page, you must click on “Finish” button. Then process the payment

online through your bank account or through ATM.

After the payment is completed, the professional registration card will be printed and

submitted to you through the previously chosen method.

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Thank you for using “Mumaris” E-services System

For more information, please visit SCFHS website

www.scfhs.org.sa