RCH Twelve Brand Promises - Royal Crescent€¦ · RCH Twelve Brand Promises At The Royal Crescent...

RCH Twelve Brand Promises At The Royal Crescent Hotel & Spa, we pride ourselves on offering an unrivalled 5* bespoke customer journey to all guests and visitors to the hotel. For this reason, we have created twelve brand promises to demonstrate the values and commitments that we pledge daily to all;-

• To create a relaxing environment for all guests

• To ensure a unique setting and sense of place

• To offer genuine warmth and generosity of spirit

• To create a good bond with our guests and our clients

• To always extend gracious hospitality

• To offer tangible luxury

• To demonstrate on a daily basis, passion and commitment to excellence

• To create a personalised journey and experience for each individual guest

• To always remain authentic and elegant

• To offer award winning local and seasonal cuisine

• To always demonstrate consummate expertise

• To respect and share our living cultural heritage

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