RapidILL and RapidR Book Chapters and Loans

RapidILL and RapidRBook Chapters and Loans

Joe Natale

udoc@lib.uconn.edu

What are we talking about today?

RapidILL- Articles- Book Chapters- Loans (RapidR – Pilot)

ILLiad- Rapid Manager- Direct ILL

RapidR Pilot- Boston Library Consortium (BLC)- WorldCat Local / Navigator / NRE (Navigator Request Engine)

UCONN’s Annual ILL Activity(UCW)

• Borrowing – 70,000

• Lending – 50,000

and RapidILL

• Joined RapidILL in 2004

• Obtain average of 17,000 articles each year

• Supply more than 9,000 articles each year

Currently 75 RapidILL Participants

UCONN’s averages (since 2012):

Borrow: 300 month

Lend: 70 month

Book Chapters

RapidILL Highlights

(Why Joe loves RapidILL)

• Average Filled Turn Around (12 hours)

• 96% fill rate

What’s makes a Chapter Request?

> One chapter/section

> OCLC # or ISBN

> Chapter # or pages

Like RapidILL for articles: Link Resolver = unmediation

Unmediation

How does unmediation work?

Unmediation

When the appropriate ILLiad routing rule detects:

• OCLC # or ISBN• Chapter # or Pages

ILLiad pushes the chapter request out via the Rapid Manager to potential RapidILL partners.

ILLiad Routing Rule for Rapid Articles and Chapters

System Requirements?

ILLiad 8.4 or higher

Must I submit my book holdings to RapidILL?

Yes, RapidILL needs only a few fields from your book holdings.

RapidILL staff can assist with this.

Is there a maximum pages limit for a single chapter request?

The general guideline is about 50 pages.

As a lender, do I have to fill chapterrequests within a 24 hour period?

Are you now flinching because of this answer?

You are always in control concerning what portion of your collection you wish to share for the book chapter service!

Music Dramatic Arts Library Pharmacy Library

Homer Babbidge Library

Music Dramatic Arts Library Pharmacy Library

Homer Babbidge Library

Manageable!

Which delivery methods are supported for book chapters?

• Odyssey• Article Exchange• RapidX

Or …

Chapter borrowing workflow vs.

Article borrowing workflow

• Both workflows are almost identical• Both involve ‘non-returnable’ material types• Both do not require setting a due date• Both involve using the Rapid Manager• Both use the same document transmission protocols

If you own a book and it IS on the shelf …

If you own a book and it is NOT on the shelf …

Rapid can tell …

So what does Rapid for chapters cost?

UCONN’s annual base participation cost:

$4,500 (journal articles only)

No additional fee for book chapters

0Yay!

Book Borrowing/Lending Pilot

RapidR

Pilot Participants (BLC Libraries - 17)

• UMass Amherst

• Univ of Connecticut

• Williams College

• Northeastern Univ

• Univ of New Hampshire

RapidR

Spring 2014

Staff view of BLCNavigator

Patron view of WorldCat Navigator Record and request options

So much for WorldCat Navigator and the NRE

Let’s back to RapidR …

In the Beginning: The RapidR PilotUsing the Rapid Add-On in ILLiad

RapidR Pilot began heavily mediated …Rapid Manager was not used early in the Pilot

Current RapidR Workflow

Transformation: The Rapid Manager

Just like RapidILL (for articles/chapters):

• Routing Rule now removes staff mediation • Employs the dynamic power of the Rapid Manager• ILLiad tracks/manages the life of each request• Utilizes live title availability to create lending “string”

RapidR highlights

RapidR Pilot Lender Expectations

• Determine to Fill or Unfill within 24 hours of receipt• Ship title to arrive within 4 days• Provide a 60-day loan period• Provide no renewals• Permit Recalls • Allow borrower to request more than 1 volume from

a multi-volume title (Nice)

What makes a RapidR Loan Request?

1. Title2. OCLC # or ISBN

3. Pub Year (yeah, it’s nice)

Does the RapidR Pilot program allow for unmediated processing for the borrower?

Yes! Just as long as the ILLiad work form includes either an ISBN or OCLC number with the title and pub year.

AND …

A routing rule that tells ILLiad to send the loan request to the RapidR partner libraries by moving it to the Awaiting Rapid Request Sending queue.

But …

Routing rule for RapidR

A routing rule that identifies a LOAN request by an OCLC number or ISBN and gets it ready for the Rapid Manager.

What if your library owns the title?

Rapid will tell you if you own the title, when it’s on your shelf:

Rapid also will report the title’s local call number:

Rapid returns the request to you only if shelf status indicates locally available. ------------------------------------

Not held by any RapidR partner AND not on shelf at your library? Rapid says:

If no RapidR lending partner owns the title, including your own library?

No worries! The request will come back into ILLiad with the news!

And then …

The 2nd ILLiad routing rule

- Picks up these unfilled RapidR requests - Pushes requests out, in our case, to Direct ILL- Custom holdings build lending string / produce request. (This is why we prefer to include the OCLC number in the initial RapidR request.)

2nd routing rule for Returnables

This routing rule takes loan requests that go unfilled in RapidR and moves them to Direct ILL sending.

The cost of RapidR

How about a cost comparison now?

This is what RapidILL could do for us at UCONN thru the BLC:

1. Provides a mechanism to obtain and supply journal articles2. Provides a mechanism to obtain and supply book chapters3. Provides a mechanism to borrow live and lend monographs

Annual fee:

$4,500$0$670

Annual cost for borrowing and lending returnables/non-returnables:

$5,170

We get #1, #2 and #3!

Thank you!Joe Natale

udoc@lib.uconn.edu