Quick Reference Guide Field Connect User App iPhone … · Quick Reference Guide Field Connect User...

QuickReferenceGuide

FieldConnectUserAppiPhone- Tier1

www.gcore.com Version1

Ifinneedofassistancecontact:

operations@gcore.com

INCASEOFEMERGENCY:

SOSALERT:

Tosendanemergencyalerttoyouremergencycontacts,sliderighttostartSOSmode.Notethatifyouareinanareawithnoorpoormobilecoverage,theAppwillcontinuetotryandsendanalertevery10seconds.

ToterminatetheSOSactivation,swipeonthegrey‘slidetostopSOSbar’.

MANDOWNALERT:

Youcanuseyourphonetomonitoryourmovementsandtriggeranalerttoyouremergencycontactsifmotionlessfortoolong.

ToterminateaManDownalert,pressthe‘StopManDown’redbutton. GCOREexiststoconnect,protect

andpreparetheglobalcommunityineithertheirprofessionalor

personalpursuits.

NOTES:

1. Datausage- AtypicalFieldConnectmessageisapproximately8Kbytes.Thesizeofamessagecanvaryalittledependingonthetype.Asaruleofthumb,ifyouareintrackingmode,sendingapositionreporteveryhour,for8hoursaday,for20daysamonth,thenyouwillconsumeapproximately1.2Mbytesfromyourdataplaninthatmonth.

2. Mobilenetwork- Ifyouaretravellingsomewherewithoutsufficientmobilephonecoverage,GCOREoffersdiscountedsatellitedevicesforyouruse.PleasecontactGCOREwiththedetailsbelowshouldyouwishtoenquire.

1. DataPlan– InorderforthisApptoworkeffectively,youwillneedtohaveadataplanenabledbeforeyoudeploy.

2. AdditionalFeatures/Updates- Toviewadditionalfeatures,pleasevisittheGCOREKnowledgeBaseandchooseMobileApps-http://gcore-help.globalalerting.com/articles.

GETTINGSTARTED:

WHILSTABROAD:

CHECK-IN:

WhentheCheck-Inbuttonisselected,yourphonewillsendapositionreporttotheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.

WHILSTABROAD(CON’T):

1. CheckyourphoneoremailforamessagefromGCORE.

2. ProvidetherequesteddetailstoGCORE.3. YouwillreceiveanemailorSMSwiththelink

todownloadtheApp.4. DownloadtheApp:

TodownloadtheAppleApp,pleasegoto:https://itunes.apple.com/us/app/gcore-field-connect/id1079471758

5. IntheemailorSMSfromGCORE,youwillhavereceivedacodetoaccesstheApp.EnterthecodeoncetheApphasbeendownloadedtogetaccess.

6. OnceyouhaveactivatedyourApp,pleasemakesureyouturnon‘LocationServices’sothatGCOREcanlocateyouintheeventofanemergency.

TRACKING:

Trackingmodesendsanautomaticpositionreport(basedonasetofcriteriaselected)totheFieldConnectserver.GCOREwillhaveaccesstothesereportandbeabletoprovidethisinformationtoyouremergencycontactifrequired.

MAP:

TheMapregistersyourrecentmovements.Youcanuseittocheckorremembertherouteyoutooktoalocation.Themapcanbeusedinroadorsatellitemode,oracombinationofboth,calledHybrid.

LOG:

TheLogfunctionprovidesareportofalltheactionsyouhavetakenwithyourApp.

Thank-youforchoosingGCORE’sFieldConnectApp.Pleasereviewthisguidebeforedepartingandkeepitwithyouonyourtravelsasaquickreference.

MESSAGING:

Messagingallowsyouremergencycontacts(viaGCORE)orGCOREtoinitiateamessagetoyouviathedatanetwork.Onceamessageisreceived,youwillbeabletorespondasyouwouldinSMSformat.

TRAVELADVICEANDALERTS:

Youcanfindadviceandalertsinthe‘More’tab.ThesefeaturesprovideinformationsuchasEntryRequirements,Locallawsandcustoms,Safetyandsecurityineachcountry,aswellasanycurrentalerts.

7. GotoMoreandthenSettingstosetyourpreferences.

MONITORME:

Monitoringmodeprovidesyouwithpeaceofmindincircumstanceswhereyoumightfeelunsafe.Ifyoufailto”check-in”atthedesignatedtime,analertwillberaisedtoyourdelegatedemergencycontacts.