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PSIM, The New Face of Public Safety
Video Management
Randy Clarke
MBTA/MassDOT
Sr. Director of Security and Emergency Management
• 1.37m/day 376m/year
• Is America’s fifth largest transit system
• 9 Rapid Transit and Light Rail utilizing 660+ vehicles and 125 stations
• Bus Rapid Transit (4 Lines), 22 stations
• Bus, 1100 vehicles covering 200 routes
• Ferries, 3 routes serving 8 terminals
• Commuter Rail, 13 Lines covering 134 stations utilizing 410 coaches and
83 locomotives
• 33.22 miles of tunnel
• 1000’s of video surveillance cameras
• 100’s of alarm points
The MBTA...
2
Current Issues and Challenges in
Security
• Rapidly Changing Technology
• Needs vs. Wants of ‘Clients’
• Vendor/Contractor Collaboration
• Increasing reliance by law enforcement on
physical and technological security
Proprietary Technology = Vendor Leverage
RFID
ANALOG CAMERAS
SENSORS & ALARMS
ACCESS CONTROL
ANALYTICS
GIS/GPS
FIRE ALARMS
BIOMETRICS
DIGITAL IP CAMERAS
4
Public Safety Evolving Needs
Fire Alarms
Analog Cameras Digital IP Cameras
Sensors & Alarms
Call Boxes
Analytics
Gunshot
Detection
Radios - Blue
Force Tracking
Handhelds
Mobile Terminals ALPR
CBRNE
Thermal Cameras
CAD / PBX
Wireless Cameras
n/DVRs
GIS/GPS
5
• Transit Police – Operations/Dispatch
– Intel
– Investigative Services • Majority of cases video is a
significant component
– Anti Corruption • Internal Theft
– Revenue Facilities
– Special Event Management
• Transportation – Hub Security Centers
– Rail Control Center
– Bus Control Center
– C-Rail Control Center
– Executive Leadership
• Maintenance
• HR/Labor
• Legal
• Workers Comp
• Safety
• Press Office
MBTA Video Clients
6
• Transit Police
– HQ,Evidence, Armory,
etc.
– Tunnel Intrusion
Alarms
– Revenue Facilities
– Panic alarms
– Emergency Response
(Fire/CBERN alarms)r
• Transportation
– Hub Security Centers
– Rail Control Center
– Bus Control Center
– C-Rail Control Center
• Maintenance
• IT, data centers, PCI
• Contractors
• Fire Departments
MBTA Alarm System Clients
7
• One main video system that could only use DVRs, no NVRs, no cloud storage
• Other small video systems not tied to Police and Control Centers
• No ability to move towards Digital IP video
• Multiple systems = delayed response/investigations
• Main video system required expensive fees for function development
• 1-2 contractors, no competition
2009/2010 MBTA Security
Architecture
8
Current MBTA PSIM Architecture
NVR/DVRs NICE
Genetec Gueterbruck
In Process Video Wall GPS/AVL CBRNE
Fire Alarms Escalator Elevator
Access Control/PLC
Lenel Kepware
Communications Stentofone
Shared Video Shared Situation
Management
9
MBTA PSIM Situation Flow
Rules
and
Geo
Engin
e
Alarms, Events, Incidents
Data Info
Situational Awareness
Decision/
Action/Response
Analytics and Filtering
Based on Policy, Business
Rules, and Logic
10
• Physical security without integration relies
too much on the human element
• Allows consistent response to events by
using structured rules engines and SOPs
• AAR and investigation benefits from
comprehensive reports
• Browser based system allows for flexibility
• Users are effective without being technical
Why Integration Matters
14
Financial Benefits of PSIM
LEVERAGE, LEVERAGE, LEVERAGE
MBTA VIDSYS Contractors Vendors
– Business Model provides “free” R&D costs
– Lower cost of security projects
– 5 +contractors, multiple vendors, cheaper projects!
– Additional leverage in regional/multi-stakeholder model
– The more you integrate the more leverage you have
15
– Single platform, training and sharing
– Reduction in response time to emergencies
– Faster post situation Forensic
Analysis/Investigation
– Common situational awareness platform
between agencies (major emergencies/special
events)
Operational Benefits of PSIM
16
Regional Public Safety PSIM Architecture
Actions Text / SMS
Email Mass Notification Radio / IP Phone Digital Signage Social Media
GIS
Sensors Security CBRNE
Analytics Radar
LPR / AVL Gunshot SCADA
Ecological
CCTV/NVR/DVRs State
Counties / Cities Transportation / Schools
Airports / Seaports Private Entities
Special Events / Media
CAD / RMS
Weather NOAA / NWS
Storms Tidal
Utilities Outage Data Water Mains
Regional ITS Data
Building Mgmnt Fire / Water
Burglary Access Control Temperature
Elevators Occupancy
Agency–Based Risk & Mission Needs
Intelligence Police / Crime Data
MBTA
Transit
Police
MBTA
OCCs
Boston
Police
Fire
Depts. MSP MEMA
Highway
Division
HOC
RMW
State/local
Leadership
EOC
Traffic Airports/F
acilities
Private
Sector
Shared
Video
Shared Situation
Management
18
Integration of Multi Agency Video
• Current use of Highway Division and Boston Traffic
cameras in MBTA OCCs
• Virtual Tracker = the ‘big brother’ you want
• Common Situational Awareness
• $$$ Cost reduction by sharing cameras between
agencies
19
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