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Advice from Nottinghamshire Police’s Crime Prevention Unit
Get daily updates:www.nottinghamshire.police.ukwww.twitter.com/nottspolice www.facebook.com/nottspolice www.youtube.com/nottinghampolice
Protect yourself online
Protecting your computer
• MakesureyourWi-Ficonnectionisencryptedwithapasswordsothatotherscannotaccessyourinternetconnection.
• Ensurethatyourcomputeranti-virussoftwareandfirewallsoftwareiskeptup-to-dateandisenabledatalltimes.
• Keepyourcomputeroperatingsystemsup-to-dateandmakesureyoudownloadupdatesregularly.
• Keepyourinternetbrowserup-to-date.
• Makesureyouusestrongpasswordsthatcontainamixtureofletters,numbersandpunctuation.Regularlychangeyouraccountpasswordsanddon’tsharethesewithanyone.Don’tusethesamepasswordforallyouraccounts.
• Youshouldneverreplytospamorunsolicitedemailsfromanunknownoruntrustedsender.Also,don’tdownloadattachmentsorclicklinkstowebpageswithinspamemailsasthesecanoftencontainviruses.
• Whenyoureceivespam,deletetheemailandadjustyourmailboxsettingstoensurefuturespamemailsareputintoyourjunkfolder.
• Whendownloadingfilesmakesureyoudisablefile-sharingtopreventunknownindividualsaccessingyourfiles.
• Ensureyourwebcamisdisconnectedandcoveredwhennotinusetopreventhackersfromremotelyaccessingyourcomputer.
• Registeryourlaptoporcomputeronpropertydatabasewww.immobilise.comforfree.Registeringyourdetailsmakesitmorelikelythatyouwillbereunitedwithyourlaptoporcomputerifitisstolenandlaterrecoveredbyus.
Introduction
Many of us use the internet as part of our daily lives, for banking, shopping, socialising and entertainment.
Follow the advice in this guide to help protect your personal data and keep you and your family safe online.
Protecting yourself online
• Nevershareyourpersonaldatasuchasbankdetails,identitydetailsorwhereyoulivewithanyonethatyoudon’tknoworcan’tverifytheirdetails.
• Don’tgiveyouremailaddressouttopeopleyoudon’tknow.
• Rememberpeoplethatyoumeetonline,mightnotbewhotheyclaimtobe.Don’tarrangetomeetpeoplethatyoudon’tknow.Ifyoudoagreetomeetsomeoneyou’vemadecontactwithonline,makesureyoutellsomeonewhenorwhereyouaregoing,andtakesomeonewithyouifpossible.
• Regularlyreviewyourprivacysettingsonsocialnetworkingsitessothatonlypeopleyouknowcanseeyourinformationandphotos.
• Becautiouswithpop-upsthatappearonyourcomputer.Somepop-upscansaythatyourcomputerhasbeen‘locked’bythepoliceduetoinappropriatematerialbeingviewedandrequestpaymentorvoucherstoresolvetheissue.Thesepop-upsarefraudulentandinnowayassociatedwiththepolice.Ifyougetapop-uplikethis,reportitbycalling101.
• Setyourprivacysettingsto‘friendsonly’.Thismeansonlyyourfriendscanseemostofyourinformation.However,youshouldconsiderthatyourfriends’privacysettingsandlackofsecuritycouldmakeyourinformationavailable.
• RegularlycheckFacebookprivacytermsofservice.Facebookregularlychangesitsprivacytermsofservice.Makesureyoucheckyourprofileandprivacysettingsfrequentlytobeawareofanychangesthathavetakenplace.
• Considerwhoyouarefriendswith.Youshouldonlyacceptpeoplewhoyouknowwellandcantrust.Regularlycheckyourfriendslistandkeepitup-to-date.
• Disablelocationsettings.Thiscanpreventlocationdetailsbeingincludedonphotos.Don’tdisplayyouraddress,telephonenumberoremailaddress-ifyouhaveone,useprivacysettingstoremovethesefrompublicviewing.
• Thinkbeforecommentingonandpostingstatuses.Forexample,doyouwanttoadvertisethefactthatyouaregoingonholiday?Thinkaboutyourhomesecurity.Rememberthatotherscanviewandshareyourposts.Makesureyouselectonlythepeopleyouwishtoviewyourinformation,andbeawarethatyourpostingsmayfeatureonyourfriends’newsfeedtoo.
• Monitoryourphotosand‘tagging’.Ensureyourprivacysettingsaresetsothatonlyyourfriendscanseeyourphotosandonesyou’retaggedin.Ifyoudon’twanttobetaggedinphotos,youcanremoveyour‘tag’.Youcanalsosetyouraccounttoapprovetaggedphotosbeforetheyappearinyournewsfeed.
• Becautiouswhenclickingonlinks.Ensureyoudon’tclickonlinksunlessyouaresureofthesource.Thesecanoftencontainmalware.Malwareismalicioussoftwareintendedtoharmyourcomputerorstealpersonalinformation.
• Commonharmfullinksclaimtobefromyourfriendsaskingyoutowatchvideosandothersoffer‘free’softwaredownloads.Remember,thinkbeforeyouclick!
• Becarefulwithyourphotos.Don’tpostimagesofyourselforfamilymemberswhichcouldbeusedtoidentifyyou.Forexamplehousenumbers,streetnames,placeofwork,carregistrationetc.Don’tuseachild’snameinacaptionorphototags,orshareonlineinformationaboutyourchild’slifesuchastheirschoolnameorthenamesoftheirfriendsthatcouldcompromisetheirsafety.Youcanrestrictaccesstoyourphotosorblockspecificpeoplefromseeingthem.
• Ensureyoulogout.Makesureyoualwayslogoff.Otherwisethenextpersontousethecomputerwillalreadybeloggedintoyouraccount.However,ifyoudoforgettologoutofanactivesessionyoucanremotelyclosethesessionfromtheaccountsecuritysectionoftheaccountsettingspage.
Protecting yourself on social media
This information mainly applies to Facebook but should be applied across other social media sites along with the information in the ‘protecting yourself online’ section.
For further advice:
Own Your Space: A guide to Facebook Security: www.facebook.com/notes/facebook-security/ownyourspace-a-guide-to-facebook-security/10150261846610766
The Child Exploitation & Online Protection Centre: www.thinkuknow.co.uk
Makesureyoucheckthefollowingwhenpurchasingonline.
• Checkthatthecompanyyou’rewishingtopurchasefromisgenuine.Ifyou’renotsure,contactthemtoconfirmbeforepurchasing,orpurchasefromanalternativeonlineretailer.
• Whenmakingonlinepurchasesmakesuretheconnectionissecurebylookingforthepadlockiconatthetoporbottomoftheinternetbrowser.Securewebaddressesshouldalsobeginwith‘https’.
• Purchasingonlinewithacreditcardcouldprovideyouwithmorepaymentprotectionthanusingadebitcard.CheckwithyourbankoruseothersecurepaymentmethodssuchasPayPal.
• Alwayscheckyourcreditcardandbankstatementstomakesurethatthecorrectamounthasbeendebitedandtherearenoothersuspicioustransactions,whichcouldindicateyoumayhavebeendefrauded.Ensureyoushredbankstatementsandreceiptsusingacross-cutshredder.
• Don’tprovidepersonaldetailsviaemail.Yourbankwillneveraskforpasswordsorsecuritycodesonlineviaemail.
• Mostscamsandfraudsagainstcompaniesandindividualsfallintotwocategories:
WiththankstotheMetropolitanPoliceService’sOperationSterlingTeamwhohavecreatedtheLittleBookofBigScamsbooklettoincreaseawarenessofscamsandteachyousomeeasystepstoprotectyourselves.
www.met.police.uk/docs/little_book_scam.pdfForadditionalinformationonscamsvisittheA-ZofFraudsectionontheActionFraudwebsite.www.actionfraud.police.uk/a-z_of_fraud
Phishingisanattempttotrickusersintorevealingpersonalinformationorfinancialdata.
• Phishingemailsarenotusuallysenttoyourownname,generaltermsareusedsuchas‘Dearaccountholder’.
• Emailstendtorequestimmediateactionsuchaschangingyourpasswordorprovidingbankdetails,otherwiseyouraccountmaybeclosed.
• Phishingemailsusuallycontainspellingandgrammarmistakes.
• Theemailaddressofthesenderisusuallydifferenttothatofthetrustedcompany’swebsiteaddress.
• Linkswithintheemaildirectyoutoaninsecurewebsitethatdoesnotfeaturethepadlockiconorasecurewebaddressstartingwithhttps://
• Spamemailstendtobefromsomeoneyoudon’tknow.Althoughsometimesifsomeone’semailaddresshasbeencompromisedemailscanbecirculatedtotheiraddressbook.
• Spamemailsusuallycontainspellingandgrammarmistakes.
• Oftenspamemailscontainspecialoffersorpromotions.
• Neverclickanembeddedlinkinanemailfromsomeoneyoudon’tknoworanuntrustedsource.Thesecancontainvirusesortakeyoutowebsitescontaininginappropriatematerial.
• Remember,ifitsoundstoogoodtobetrue,itusuallyis!
• Lying/deceivinginordertogetsomeonetopartwithmoneyorgoods.Forexample,apersonordersandpaysforgoodsoraservice,anditturnsouttobeaninferiorordifferentproduct.Itmaynotevenexist.
• Acquiringpersonalandfinancialdatawhichisusedtodefraudthevictimand/orusedtodefraudothers.Usuallythisinformationisobtainedeitherbyrequestingtheinformationoverthetelephoneorinternet.Thevictimistrickedintorevealingittothefraudsterorthevictim’scomputerisattackedsodatacanbedirectlyacquiredordiverted.Oncetheinformationhasbeenacquireditcanbeusedtoobtaingoodsviacreditcarddetails.
Shopping online
Scams
Spotting ‘phishing’ emails
Spam emails
It’simportanttomakesureyouknowhowtouseyourcomputerandhowtolookupthewebsitesyourchildisaccessing.Makesureyourestrictorblockwebsitesandmaterialifnecessarytoprotectyourchild.
Ensureyourchild:
• Understandsthatpeopleonlinemightnotbewhotheyclaimtobe.
• Doesn’taccessprivatechatrooms.
• Knowsnevertomeetupwithsomeonetheyhavecontactedonlinewithoutyourpermission.
• Knowsnottoopenemailsorfilessentfromanunknownoruntrustedsender.
• Knowsnottorespondtomessagesthataresexuallysuggestive,provocativeorthreatening.
• Thinkscarefullybeforecommentingorpostingphotosofthemselvesonlineandonsocialnetworkingsites.
• Knowstotalktoyou,ateacherorsomeoneelsetheycantrustiftheyareworriedaboutsomethingtheyhaveseenorbeensentonline.
• Knowstotalktoyouiftheyarebeingbulliedonline.
• Ifyouoryourchildseesinappropriatecontentonawebsiteorsocialnetworkingsite,makesureyoureportitdirectlytowherethecontentappearsonline.
• IfthecontentrelatestoacrimecommittedintheUK,reportittothepoliceon101.Inthecaseofanemergencyalwaysdial999.
• ContactyourInternetServiceProvider.
YoucangetmoreadviceandreportsuspectedfraudtoActionFraudUK:
• Call0300 123 2040
• VisittheActionFraudwebsitewww.actionfraud.police.uk andreportthefraudonline.
Formoreonlinesafetyadvicevisitwww.getsafeonline.org
Advice for parents and guardians
How to report a problem online
How to report fraud and get advice
Nottinghamshire Alert
NottinghamshireAlertisasystemwhichallowsNottinghamshirePolice,NeighbourhoodWatchinNottinghamshireandotherorganisationsthatworkforthepublictosendcommunitysafetymessagestoyouquicklyandefficiently.
Ifyouareinterestedingettingupdatesonmajorincidents,adviceoncrimepreventionandcommunitysafetyandalertsaboutcriminalsoperatinginyourarea,makesureyouareregisteredwiththesystem.
YoucanreportantisocialbehaviourinyourareaandreceiveresponsesfrompoliceabouttheincidentyouhavereportedandfindouthowtojoinaNeighbourhoodWatchschemeorsetupyourowninyourstreetbyregistering.
What do I get?
• Atotallyfreeservice—youcancontrolyourmessagesettingsandchoosetoreceivealertsviaemail,textmessagetoyourmobilephoneorrecordedvoicemail.Youcanunsubscribeatanytime.
• Informationaboutcrimetrends,incidentsandappealsfromauthorisedpoliceofficersandpolicestaff.
• Start,manageorrequesttojoinaNeighbourhoodWatchschemeinyourarea.
• Configurehow,whenandwhichmessagesyou’dliketoreceive.
IfyouwanttoknowmoreaboutNottinghamshireAlert,contactNottinghamshirePolice’sPreCrimeUnit.
Tel: 101,extension8003011
Email: nottinghamshirealert@nottinghamshire.pnn.police.uk
ToregisterforNottinghamshireAlert,visitwww.nottinghamshirealert.co.uk
Ifyouwouldlikeapapercopyoftheregistrationform,call101orvisityourlocalpolicestationtorequestone.
Formoreadviceoncrimepreventioncontact
NottinghamshirePolice’sPreCrimeUnitArrowCentreHucknallNottinghamshireNG158AY
Tel:101
Telluswhatprioritiesyouwantyourlocalpolicetofocusonwithouronlinesurvey
www.neighbourhoodprioritysurvey.co.uk
Ifyouhaveinformationaboutcriminalsoperatinginyourarea,callCrimestoppersanonymouslyon
0800555111
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