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Riva Collaboration Integration Suite for GroupWise
Aldo ZanoniCEO, Managing Director
Omni Technology Solutions+1 780.423.4200 Ext. 232
aldo@omni-ts.com
TM
Riva Collaboration Integration Engine
• Riva Solution Overview
• Value Proposition
• Policy-based Modules and Reports
• Future Integration Points
• GroupWise Companion
• Customer Impact
• Announcing Riva CRM Integration Strategy
• Demo / Screenshots
Agenda
Value Proposition
• The RivaTM Collaboration Integration Suite for GroupWise allows you to define policies to dynamically and automatically push and update GroupWise content and information (calendar, proxy, address books, signatures, folders, etc.) from a specified source, including third-party applications, to one or multiple GroupWise destinations.
• Integration through eDirectory: Policy destination objects can be one or multiple eDirectory accounts, groups, containers, or GroupWise accounts or post offices.
Solution Overview.
Solution Overview
Solution Overview
• Integrate GroupWise with leading policies connected to third-party Business Process Management solutions
• Seamless flow and automatic update of data based on pre-configured, scheduled or event-monitored policies (one-to-one or one-to-many)
• Ideal third-party collaboration integration platform for Novell accounts (rapid deployment, flexibility, interoperability, security, scalability, reporting)
• Compatible with GroupWise 7 and 6.5. Certain modules require GroupWise 7.
Value Proposition
Value Proposition
1. Dynamic Distribution Lists2. Secure Distribution Lists * 3. Riva Event Monitor *4. Managed Signatures * 5. Common Calendars6. Common Proxy Access7. Common Address Books8. Common Folders9. Create Folder 10. Internet Address Update11. Birthday Reminder12. Password Expiration Reminder Email
Reports:1. Rules Report *2. Proxy Access Report3. GroupWise Archive Path Report4. Shared Calendars Report5. Shared Address Books Report6. Shared Folders Report
Riva Modules and Reports
Riva Policies and Reports
* Requires GroupWise 7
• Riva's CRM / ERP integration strategy for GroupWise allows you to integrate data from virtually any third-party SQL database, CRM, ERP, business process, HR or student management system into GroupWise.
• Key Value: “Bi-directional push of data from virtually any source…to any GroupWise destination based on one-to-one or one-to many policies.”
Future Integration Points
Future Integration Points
SQL: Virtually any SQL database.
CRM: Maximizer, ACT, GoldMine, Sage, SugarCRM, SalesLogix
Student Registration System: Blackboard, Banner, Moodle
ERP: SAP, Oracle,PeopleSoft
Future Integration Points
Novell GroupWise
GroupWise Integration Points
Riva is to collaboration......what IDM is to directory services.
Announcing CRM Integration
• Clientless
• Cross-platform server compatibility
• No infrastructure or security changes required
• Transparent to GroupWise and CRM
• Platform for CRM / ERP Integration
• Live address books
Customer Impact
Platform for CRM Integration for GroupWise
GroupWise to Internet
Customer Impact
CRM to Internet
Customer Impact
Internet to GroupWise
Customer Impact
Internal GroupWise
Customer Impact
From: Aldo Zanoni
To: Trevor Poapst
CC: crm:msturm@maintainet.de
GroupWise Companion
Desktop GroupWise client Companion connects the GroupWise full clients through Riva to third-party SQL databases, CRM and ERP systems to deliver enhanced integration and seamless workflow. Compatible with Linux, Macintosh and Windows workstations.
GroupWise Companion Window
Customer Impact
• Push calendar items (appointments, tasks, notes) from CRM/ERP to GroupWise
• Dynamically create or modify Dynamic GroupWise Distribution Lists based on certain events (hire new employee, reach certain project milestone, employee role changes)
• Push staff work and project schedules, student exams and other database generated info into GroupWise
• Use GroupWise and Riva Companion to send personalised emails to contacts in a CRM / ERP system
Customer Impact
Riva Road Map Priorities
Create additional CRM and ERP integration modules for calendaring, workflow, contacts and email
Integrate Riva's Event Monitor into third-party applications to implement event-driven policy execution
Add GroupWise Companion connectors to integrate email merge and other Companion Applications
Add web-service to allow EMU (Auto-Create), eControl and other Omni applications to consume Riva services
Develop additional policies and reports based on customer requests (on-going)
Provide a Riva SDK for third-party developers
Riva Road Map Priorities
Riva Screenshots
Managing Connections
Riva Road Map Priorities
Managing Riva Policies
Riva Road Map Priorities
Riva Common Calendar Update
Riva Road Map Priorities
Riva Secure Distribution Lists
Riva Road Map Priorities
Riva Secure Distribution Lists
Riva Road Map Priorities
Riva Road Map Priorities
Riva Secure Distribution Lists
Riva Road Map Priorities
Riva Secure Distribution Lists
Riva Road Map Priorities
Riva Secure Distribution Lists
Riva Road Map Priorities
Riva Secure Distribution Lists
Useful Riva Links
Riva Home Page
Product Overview
Modules and Reports
Features and Benefits
System Requirements
News and Articles
Documentation
Riva Policies
www.omni-ts.com/integration
www.omni-ts.com/integration/overview.html
www.omni-ts.com/integration/details.html
www.omni-ts.com/integration/features.html
www.omni-ts.com/integration/requirements.html
www.omni-ts.com/integration/news.html
www.omni-ts.com/documentation/messaging/
Questions?For more information on the Riva Collaboration Integration Suite, please contact Omni at +1 780-423-4200 or sales@omni-ts.com
Contact Us
Aldo ZanoniCEO, Managing Director
Omni Technology Solutions+1 780.423.4200 Ext. 232
aldo@omni-ts.com
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