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8/8/2019 Ppt on Business Ethics FINAL
http://slidepdf.com/reader/full/ppt-on-business-ethics-final 1/19
AMITY INTERNATIONAL
BUSINESS SCHOOLORGANISATIONAL BEHAVIOUR
PRESENTATION ON
BUSINESS ETHICSPresented By:Rashi Marwah
Rahul KasanaPriyankaRaghav SehgalNeha SinghKetan SehgalPooja Bhide
Amit Nirban
8/8/2019 Ppt on Business Ethics FINAL
http://slidepdf.com/reader/full/ppt-on-business-ethics-final 2/19
8/8/2019 Ppt on Business Ethics FINAL
http://slidepdf.com/reader/full/ppt-on-business-ethics-final 3/19
Business Ethics And Social Responsibility
Business ethics demand that a company examines its behavior
towards the outside world. It takes into consideration morality, ethicalreasoning and ethics application
Social Responsibility as making
socially responsible products,
engaging in socially responsible
employee relations and making acommitment to the community
around it.
8/8/2019 Ppt on Business Ethics FINAL
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7 Princip es o A mira e Business
Ethics
1. Be Trustful: Trust defined, is assured reliance on the character, ability,
strength, and truth of a business.
2. Keep An Open Mind: For continuous improvement of a company, the
leader of an organization must be open to new ideas. Ask for opinions and
feedback from both customers and team members and company will
continue to grow.
3. Meet Obligations: Regardless of the circumstances, do everything in
your power to gain the trust of past customer's and clients.
8/8/2019 Ppt on Business Ethics FINAL
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4. Have Clear Documents: Re-evaluate all print materials like advertising, brochures,
and other business documents making sure they are clear, precise and professional,
make sure they do not misinterpret.
5. Become Community Involved: Remain involved in community-related issues and
activities, thereby demonstrating that your business is a responsible community
contributor. In other words, stay involved.
8/8/2019 Ppt on Business Ethics FINAL
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6. Maintain Accounting Control: Take a hands-on approach to accounting and record
keeping, not only as a means of gaining a better feel for the progress of your company.
7. Be Respectful: Treat others with the utmost of respect and courtesy. Regardless of
differences, positions, titles, ages etc
8/8/2019 Ppt on Business Ethics FINAL
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Typical problems in business ethics
Problems relating to:
The Environment
Human Resource Practices
Marketing and Consumer Protection
Finance
Competition and Business Alliances
8/8/2019 Ppt on Business Ethics FINAL
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Environmental Problems
Air Pollution
Water Pollution
Noise Pollution
Energy Consumption and Carbon Emission
Toxic Waste
Contamination of Ground Water
Oil Spills
Soil Erosion
Depletion of Ozone Layer
8/8/2019 Ppt on Business Ethics FINAL
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Coca-Cola's Water Sustainability Initiatives
A BSTR ACT
This case is about the global water sustainability initiatives undertaken by The Coca-ColaCompany (Coca-Cola). It detailsthe activities undertaken by Coca-Cola's management andemployees to contribute to the benefit of the society andcommunity in which the company operated by pledging to return all the water it used in its
operations back to the environment.
8/8/2019 Ppt on Business Ethics FINAL
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ISSUE
Understand the issues and challenges faced by Coca-Cola with regard to its globalenvironmental responsibility initiatives. Coca-Cola was accused of draining theunderground water table and of releasing improperly treated industrial effluents in lessDeveloped countries
SOLUTION
In 2007, Coca-Cola initiated a global water project that focused on reducing,recycling, and replenishing water usedin the company's beverage
production.Coca-Cola opened anexclusive website, www.cokefacts.org.
8/8/2019 Ppt on Business Ethics FINAL
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Contribution of Sunita Narain
The Delhi-based Centre for Science and Environment (CSE), which she heads, monitorsair pollution levels around India, studies the effects of climate change and even runstraining courses that show businesspeople and students how to lead greener lives.
But it is her criticism of international soft drink makers Coca-Cola and PepsiCo that has won Narain most attention. Over the past few years the CSE has regularly alleged that soft
drinks sold in India contain high level of pesticides a charge both Coke and Pepsi reject
A little publicity goes a long way: her pesticide charges spurred some Indian states to banthe sales of Coke and Pepsi last year. Now, she's taking on river polluters.
8/8/2019 Ppt on Business Ethics FINAL
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Marketing and Consumer protection
Pricing -lack of clarity in pricing
Dumping ± selling at a loss to increase market share and destroy competition in
order to subsequently raise prices
High pressure selling - especially in relation to groups such as the elderly
Counterfeit goods and brand piracy
Deceptive advertising
Encouraging people to claim prizes when they phoning premium rate numbers
Selling goods abroad which are banned at home
Omitting to provide information on side effects
Unsafe products
8/8/2019 Ppt on Business Ethics FINAL
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Tactics to Recover Banks Loans in India
Raises Ethical Concerns- A Case of ICICI
A BSTR ACT
In September 2007, Prakash Sarvankar, a customer of India's second largest bank, ICICIBank, committed suicide after being publicly humiliated by the bank's loan recovery agents. The case is about that the customer is being harassed by recovery agents of banks.
ISSUE
It was alleged that the recovery agents commissioned by banks often resorted to high-handed tactics such as verbal and physical abuse, threatening phone calls, and publichumiliation of customers to recover loans.
8/8/2019 Ppt on Business Ethics FINAL
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SOLUTION
New guidelines stated by RBI for commercial banks:
Recovery agents could not resort to "harassment of any kind, either verbal or physical.
Verbal or physical harassment of any person, anonymous and threatening calls, intrusioninto the privacy of the defaulter and his or her family and friends were strictly prohibited .
RBI issued a warning to the banks that in case of any incident of high-handedness reportedin the future, a temporary or permanent ban would be imposed on the concerned banks
8/8/2019 Ppt on Business Ethics FINAL
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Human Resource Practices
HIRING
Discrimination
Ageism
Credentials
EQUALITY OF OPPORTUNITY
REMUNERATION
Need v/s Effort
Ability v/s Contribution
Seniority v/s Loyalty
8/8/2019 Ppt on Business Ethics FINAL
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Finance
I mportance of financial statements
Finance underpins what a business does
Misinterpreting financial information has a negative
impact on long term owner value
Ethical audit
1.Concealed liabilities and expenses
2.Fraudulent asset valuations
3.Fictitious revenues
4.Improper or fraudulent disclosures or omission
8/8/2019 Ppt on Business Ethics FINAL
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Competition and Business Alliances
Bribery to secure a contract
Unethical practices in market research and competitor intelligence
Copying the style of packaging in an attempt to mislead consumers
³Bait and switch´ selling - attracting customers and then subjecting them to highpressure selling techniques to switch to an more expensive alternative
8/8/2019 Ppt on Business Ethics FINAL
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Business Ethics Suggestions for
Good Practice
The I nstitute of business et hics recommends t hat
organizations issue statements of et hical practice in
respect of :
Relations with customers
Relations with shareholders and other investors
Relations with employees
Relations with suppliers
Relations with the government and the local community
The environment
Relations with competitors
Issues relating to international business
Ethical issues concerning directors and managers
8/8/2019 Ppt on Business Ethics FINAL
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Conclusion
Recognizing the significance of business ethics as a tool for achieving the
desired outcome is only the beginning. A small business that instills a deep-seated theme of business ethics within its strategies and policies will be evident
among customers. It's overall influence will lead to a profitable, successful
company.
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