PowerPoint Presentation · Keith Malik. senior director – global sales, Sherwin-Williams. Wayne...

Today’s panellists:Keith Maliksenior director – global sales, Sherwin-Williams

Wayne Mason-Drustmanaging director, Accident Express Group

Sue Whytemanaging director, Action 365 Ltd

Claims analysis reportweek ending 19/06/20

Kevern Thompsoncommercial managerCAPS

www.caps.co.uk

‘Our technology will add value to everyone throughout motor supply chain operations’

Definitions

Unique claimsA claim that is initiated and seen for the first time ‘a single count’

Supply chain transmissionsThe ‘unique claim’ plus any additional transmission on the same claim eg notification to a parts vendor

CAPS operationsDaily activities performed by the CAPS platform facilitating the exchange process – one million per day

Combined Unique claims + 33%Supply chain transmissions + 20%

Overview

Measurement against (Feb-20) peak:● Unique claims: 92%

● Supply chain transmissions: 83%

Claims volumes exchanged up by previous week:● Unique claims: +33%

● Supply chain transmissions: +31%

Claims volumes exchanged since lockdown eased (18 May):● Unique claims: +77%

● Supply chain transmissions: +74%

Activity ‘heatmapping’updated 19/06/20

Olly Chambersdirector of sales & operationsEntegral

www.entegral.com

-7%decrease in week-on-week claims volume

+46%increase in claims month-on-month

8%of business from new hotspots

(over 300 postcode areas active)

New hotspotsAndover, Hatfield, Cambridge, Fife,

Berwick Upon Tweed, Haywards Heath

New Postal Hotspots

SP10 AL10 CB24

KY12 TD1 RH16

Top 6 Volume

S71 LE2 SS9

SO15 G1 RM3