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2005
How
do we find people
we need the
?
juridical
sociological
economic
Socio-economic
demographic
pedagogic
communication
technological
skills
+
languages
Attract.
Retain.
Motivate.
Engage.
Job security State pension
Job security State pension
Public service motivation
employer ?
culture
it’s the
stupid!
Me
My life
Our people are the director of their own life
It doesn’t matter where our people work
It doesn’t matter when our people work
It doesn’t matter how our people work
Happy people provide better service to our customers
Where do we work?
home at
work work at
home
Where do we work?
home at
work work at
home
(nearly)
work from home can
everyone
71,5 % works from home
up to
3 days/week
The
work must
the civil servant
follow
Where do we work?
home at
work work at
home
The higher you are in the
hierarchical structure
the
bigger is your
office
The higher you are in the
hierarchical structure
the
bigger is your
office
The higher you are in the
hierarchical structure
the
less you are
present
boss Can a
? without a desk function
Answer emails
Analyze cases
Hold meetings
Concentrate oneself
Have confidential interviews
Drink coffee
Answer emails
Analyze cases
Hold meetings
Concentrate oneself
Have confidential interviews
Drink coffee
has nothing
The place in which we
to do with hierarchie
Answer emails
Analyze cases
Hold meetings
Concentrate oneself
Have confidential interviews
Drink coffee
has everything
The place in which we
to do with activity
own
Nobody
! has desk his
for all that who pays
no doubt
And
that is !
?
the taxpayer
tell us now
70% office space
6 million euros
each year
70% office space
6 million euros
each year
all changes
10 million euros
just once
Until 2012…
Afterwards:
-1,5 floors
Extra savings
each year
It’s
profit collateral
When do we work?
Does the time clock
happy ?
make you
Freedom of
choice
How do we work?
is not
Control our culture
is based on
our culture
trust
results focus
on
quantity quality behaviour
you when enter an organization…
… you immediately smell
the boss!
invest in our
So we
chefs
launched
Self-managing teams are being
launched
Self-managing teams are being HR IT
Department people
with disability
& Facts
figures
770 p.
Brussels
Regional 330 p.
works from home 71,5 %
91 % doesn’t use the time clock anymore
Low
turnover
Absenteeisme ↓
Productivity
↑ 20%
better
Happy means
people
service
Our people are happy
88% happy 84% proud
91%
More motivated
Less stressed
Better work-life balance
Female 50% of leaders
57% of leadership
development programs
62% of our staff
organisation
Top choice
Questions?
Thx!!
Barbara de Clippel Belgian Federal Public Service Social Security
@bdeclippel | @fodsz | @spfsecu
www.slideshare.net/fpssocialsecurity
www.youtube.com/fpssocialsecurity
Barbara de Clippel
www.socialsecurity.belgium.be
barbara.declippel@minsoc.fed.be
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