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Passenger-Oriented Smart Airport Services: a System Design and Implementation
Intelligent Computing for Enterprise Services (ICES)Intelligent Computing for Enterprise Services (ICES)Institution of Computer Science and TechnologyInstitution of Computer Science and Technology
Harbin Institute of TechnologyHarbin Institute of Technology
Contents
Introduction1
Smart Airport Service System2
Boarding Process Service3
Key Modules & Technologies
3
4
Use Cases5
Introduction1
An Economic Engine
from
An Economic Engine
from
Passenger Dissatisfaction
• Unscheduled flight delays & cancellations
• Pedestrian Navigation in unfamiliar airports
• Luggage, food, shopping …
Smart Airport
• Integration of high tech. & airport environment
• A prolific research area ▪ Airport management
▪ Aircraft schedule
▪ Passenger guidance
▪ Airport commercial service
▪ …
Related Products & Projects
• Airport Operations Management Systems – IBM
• Indoor map for some airports – Google
• Smart Airport blueprint for Saudi Arabian – Cisco IBSG
• Airport service on smartphone▪ FlightView
▪ Xunlu
▪ FlyerTalk
Our Smart Airport Services
• Focus on passenger
• Boarding service
• Indoor map service
• To stakeholders:▪ improve travel experience
▪ promote commercial activities
▪ make airport operations efficient
Smart Airport Service System2
SASS Structure
SASS Services
• Flight Service (FS)
• Notification Service (NS)
• User Info Service (UIS)
• Location Based Navigation Service (LBNS)
• Personalized Store Service (PSS)
• Boarding Process Service (BPS)
SASS Components
Boarding Process Service3
Boarding Process Service
Boarding Process Service
Key Modules & Technologies
3
4
Key Modules
• dd
Key Technologies
• Message Pushing
Key Technologies
• Context-aware
Navigation
Use Cases5
Context-aware Guidance
Boarding Reminding
Boarding Reminding
Store Service
Other System Interfaces
Thanks
Questions?
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