Parkes & Pope - Experienced, empowered, engaged: showcasing skills for the future

Welcome

Introduction

Author nameInformation Services

experienced, empowered, engaged: showcasing skills for the future

March 26th , 2013David Parkes, Associate Director, Alison Pope and Kathleen Morgan, Learning and Information Services Managers

open badges,

open content, personal learning

environment semantic

applicationsstatistical machine

translation, syndication,

tablets, virtual

assistants,visual data analysis,

age of the screen,

new literacies, big data

alternative licensing,

augmented reality,

cloud, crowddigital identity, epublishing, geolocation, information visualisationinternet of

things, learning

analytics, paradata, location based

services,MOOCs,

apps, natural user interfaces,

new scholarship,

What do we need Librarians to be?

How can we determine where we are? How we can capture, develop, deploy, sustain,

unleash and showcase all the talents?

Facilitate project planning and support change management

Exploit strengths and talents across the service

Identify skills gaps

Provide a structured tool to support personal and professional development

To enhance team development

Help utilise range of skills across IS and across the Institution

Succession planning

New opportunities

Skills Map

SkillsIndividual CPPD

Continuing personal and professional development

Team Building

Service Capability

Areas of Activity roles, tasks, duties undertaken

Core Knowledge needed to carry out those activities at

the appropriate level

Professional Values that someone performing these

activities should embrace and exemplify

breadth and depth of experience, level of influence, the frequency of the experience

analysing, improving and changing, building capability, customer focused service

leading. managing people and performance

Contributing to a better wheel?…

The Skills Framework for the Information Age (SFIA), SFIA enables employers of IT professionals to carry out a range of HR activities against a common framework of reference - including skill audit, planning future skill requirements, development programmes, standardisation of job titles and functions, and resource allocation.http://www.sfia.org.uk/

HEA UK Professional Standards Framework  UK Professional Standards Framework (UKPSF) (PDF, 508 kB) for teaching and supporting learning http://www.heacademy.ac.uk/ukpsf

The Professional Knowledge and Skills Base (PKSB) aims to reflect the breadth of the Library, Information and Knowledge profession

Continuing Professional Development Framework

Defining Skills

Enquiries & Services Delivery

Professional Awareness/CPD

Technology Engagement &

Delivery

Financial Management

Performance Measurement

Project Management

Policy/Legal Awareness

Communication Liaison/Networking

Resources Management

Learning & Teaching

skills tree..

UnderstandMethods

Course constructionPedagogy, outcomes,

assessment, evaluationInnovation

expert knowledgespecialized subjectdevelops and manageinstruction and supportassesses needs continually improves

Reference interviewquestion construction

KPI & dataonline & livechat

Customer care

EthicsPDP

DisseminationIndustry/sector

practice

maintainingdeveloping &

applyingtraining

disseminating

resourcesprojection

business casegrants

Each branch of the tree represents one of 10 distilled skill areas- each branch is then divided into further skills/competencies

ExperienceCommunicationTeamworkPlanningWBSBusiness Case

CopyrightIPRightsAdviceProcess

Written & oralDisseminationMeetingsFeedbackMarketing

KPIMonitoringSetting targetsAchieving targetsReporting

Score 1: Learning & Teaching Skill Keywords

1 Basic understanding of learning and teaching support Understanding

2 Current awareness of learning and teaching approaches in an IS context. Ability to understand the range of approaches needed to engage in different types of learning environments.

Currency Engage

3 Ability to create and deliver learning and teaching sessions supported by lesson plans, appropriate techniques, exercises and supporting material

Deliver, Create Documentation

4 To identify, promote and deliver a range of learning and teaching opportunities in a proactive way. To deliver to a wide audience using techniques informed by current pedagogical practice.

Proactive Promotion Deliver Pedagogy

5 Ability to innovatively deliver learning and teaching support

Innovation

Scoring…

• staff record own perception of skill level

• discuss with peers• share and adjust

with line manager • can demonstrate skill

with evidence

• line manager and staff keep record and monitor progression

• line manager has map of all skill levels in team – monitor, develop, deploy

the CPD online form…

Choices• 1-4 can do/can’t do/ on or off?• Likert scale 1-5 Provides a wider range and more opportunity to see depth,

variation and progress

managers view…

SU Employment Details

IS Skills Register Overview

Skills Audit (Academic Skills Tutor (Study Skills)

1-2-1 with Line Manager

Record of Appraisals

Courses / Conferences Attended

Additional Information

CPD Pages

What specific skills are needed to support IL?

How do we build and sustain?...

Facilitating Learning & Teaching

Resource & Information

Management

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology

Enquiry Services

Ethics &

Values

Academic Skills Librarian

Learning & Teaching

Resource & Information

Management

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology

Enquiry Services

Ethics &

Values

Academic Skills Tutor (Librarian & Information Consultant)

Managing Learning & Teaching

Resource & Information

Management

Communication, Liaison and Networking

Financial Management &

Planning

Performance Management & Measurement

Leadership & Project

Management

Technology

Services Management, Development,

Documentation

Ethics &

Values

Learning and Information Services Manager

Learning & Teaching

Resource & Information

Management

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology

Enquiry Services

Ethics &

Values

Academic Skills Tutor (IT)

Learning & Teaching

Study Skills

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology

Service Delivery & Management

Ethics &

Values

Academic Skills Tutor (Study Skills)

Learning & Teaching

Resource & Information

Management

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology: engagement,

delivery, innovation

Enquiry Services

Ethics &

Values

Information Landscape Librarian

Learning & Teaching

Information control, legal &

security Management

Communication, Liaison and Networking

Financial Skills

Performance Management

Project Management

Technology

Enquiry Services

Ethics &

Values

Information Protection and Security Manager

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The Information Literate person

reaches a condition not a threshold

But this needs to be actively

demonstrable and subsequently

recognised by the individual, by their

peers, by the employer and

students

Image: Cornell University Library http://goo.gl/XWQC2

‘If it be now, ‘tis not to come; if it be not to come, it will be now; if it be not now, yet it will

come –

the readiness

is all’A table prepared. TRUMPETS, DRUMS, and OFFICERS with cushions, foils and daggers.

Welcome

Introduction

Author nameInformation Services

experienced, empowered, engaged: showcasing skills for the future

March 26th , 2013David Parkes, Associate Director, Alison Pope and Kathleen Morgan, Learning and Information Services Managers