View
41
Download
1
Category
Preview:
Citation preview
Ho
st Co
ach
ing
quick guide
1
Phone Ask for more than one phone
number (home, work and cell). Ask the best time to connect and
if possible, schedule your next phone call.
Limit phone calls to 15 minutes or less.
Connect with the hostHost
CoachingChecklist
Best Way to Connect
Offer the Business
Opportunity
Host Coaching Checklist Begin your coaching as soon as you book the Show. Whether you call, text or email, use the Host Coaching
Checklist to help ensure that you cover all of the details. Find the checklist on Consultant’s Corner.
Customize the word choices on the checklist or create your own.
“ What is the best way for us to connect? Do you prefer phone, text or e-mail?”
Email Create templates you can customize for each host. Keep emails short and simple. Consider using bullet points to help your host read the information quickly. Avoid special characters in the subject line (i.e. exclamation points) that spam filters may use to mark your message as junk. Limit the subject line to 8 –10 words. Use phrases like:
• Top 5 Tips for a Great Cooking Show • Earn More Products Free … Here’s How
ExamplEs:“Hi Janice! Do you have 15 minutes later today to talk about your Cooking Show? Let me know what works for you.”
“Hi Rachel! Sent you an email today about your Dinner in a Dash Show. Call or text me when you get it.”
Email #1• Confirm Show date/time.• Encourage host to build a big
Wish List.• Ask host to create a guest list.• Provide recommendations for
sending invitations.• Recommend ways to return guest
contact information.• Ask host to reply so you’ll know
she received the email.
Email #2• Share your excitement about the
Show.• Ask host to collect orders from guests
who can’t attend.• Provide recipe options and ask host to
choose and reply within 48 hours.• Refer to opportunity brochure and
invite host to become a Consultant; say she can use Free Product Value toward a New Consultant Kit.
• Ask host to reply when invitations have been sent.
Email #3• Ask host to make reminder calls to
confirm attendance. Share a short word choice.
• Provide a list of recipe ingredients. • Let host know what time you’ll arrive
and what you want her to have ready.• Remind host that her bookings can be
used to start her own business.• Ask host to reply with an attendance
update.
Text Send a text to alert the host that you’ve sent
an email or to plan time for a quick phone call. Send texts individually, not to multiple
contacts. Aim to send texts late afternoon or early
evening to help ensure your message is read. Limit text messages to 160 characters or less.
Ask:
ExamplEs:
Ho
st Co
ach
ing
quick guide
2
Phone“(Host Name), you‘re going to have a great Show! I know we‘ve talked briefly about the business opportunity, and I wanted you to know that all the bookings from your Show can be used to launch your business.”
Email “Great Show, (host name)! You earned $XXX in free products and three of your friends booked their own Shows! You know this would be the perfect time to start your own business. Take a minute to look at the attachment and let me know what you think?“ (Download and attach the Join Us! Recruiting Booklet).
Text“Hi Karen! Looks like it’s going to be a great Show, lots of RSVPs! Want to learn how you can earn more money starting with this Show?”
Mention the Kit Credit Coupon as a way to start their business for less.
“As a host, you can use up to $40 of your Free Product Value toward the New Consultant Kit. That means you could start your own business for just $119!“
Offer to partner with your host to hold a Grand Opening Show and get her business off to a strong start.
Offer the business opportunity
Talk with your host
about the business
opportunity multiple
times — during host
coaching, when you
arrive for the Show
and after the Show.
join us!Get the more you’re looking for.NJ41-020212 US Join Us! brochure.indd 1
1/4/12 12:11 PM
Ho
st Co
ach
ing
quick guide
3
share success Tips with the host
5-15-5 Formula
Big Guest List
Partner with the
Host
5-15-5 Formula
5 Orders before the Show
• Give host mini catalogs and order forms to give to those who can’t attend.
• Remind host to pass a catalog and order forms around the office, at the salon or a sporting event.
• Tell host to invite out-of-town friends and family to place an order with you or online.
15 Orders at the Show
5 Orders the day after the Show
• Offer to call guests who weren’t able to come at the last minute.
• Use your Personal Web Site to let guests shop before and after the Show.
Partner with the Host
Ask the host to identify which guests they think might be interested in hosting their own Pampered Chef® Show.
“Who do you think is interested in hosting their own Pampered Chef® Show?”
Remind the host about the Booking Benefit.
“The Booking Benefit is great! When your guests book at your Show, you can get the 60% off Host Special at every Show booked from your Show that is held within the next six months.”
Encourage the host to talk to their guests about booking a Show when they invite their guests.
“Be sure to share your excitement about the Show with all of your guests and let them know how easy it is to host a Show.”
“Not everyone you invite will be able to come on the date we chose and that’s OK. If they can’t make it, offer them the opportunity to host their own Show.”
Big Guest List
Help host brainstorm ideas on who to invite. • Family and friends• Coworkers• Children’s Activities• Community and Social Groups• Leisure Activities
Explain the need to invite at least 40 people to have 12 –15 guests at the Show.
"Our goal is to have about fifteen people attend, so you'll want to invite at least forty. That’s because not everyone will be available on the day you’ve chosen, and a few people will have last-minute conflicts.”
Ho
st Co
ach
ing
quick guide
4
Work the guest listGet Address Information
Multiple Invitations
Manage Invitations
and Reminders
Get Address Information
Encourage the host to return address information to you within 24–48 hours of booking their Show. Be prepared to follow up as needed.
“Have you had a chance to start working on your guest list yet? I’d really love to send a mini catalog to everyone you are inviting.”
“Mini catalogs are not only a great Show reminder but they are also a great way to build your sales. Not everyone you invite will be able to attend but when they have a catalog, they often choose to order.”
Be flexible. Any combination of mailing address, email addresses and cell phone numbers will help you get the word out about the Show.
Multiple Invitations
Contact each guest at least three times prior to the Show.
"It works well if you invite people when you see them or you can give them a quick call to ‘save the date’. After that, we'll use (invitation method here) to provide the details and then use (invitation method here) as a follow-up reminder to the 'yeses' and 'maybes.' "
Use any combination of these delivery channels to reach guests:
Manage Invitations and Reminders
Make it easy to host a Show by offering to send the invitations.
Reach out with reminders. A phone call or text from you or the host can make all the difference.
"I've found that when we do reminders, more people come to the Show. Some will bring friends, and many who can't attend will place outside orders. You'll end up with a bigger Show and you’ll earn more free and discounted products."
“It’s time to make your reminder calls. You know how busy life gets so hearing from you in the next couple of days will really make a difference in your Show attendance.”
Use tools like Phonevite™ to make reminder calls quick and easy. Check Pampered Perks Phonevite™ on Consultant’s Corner to learn more about how to use Phonevite™.
• Personal Invitation• Mini Catalog• Email• Text
• Facebook® Event• Evite• Postcard• Flyer
Pampered Picks A selection of new products and everyday favorites
Spring 2012
Easy Baked Chicken, p. 3.
NJ04-032012_US mini SS12.indd 1
1/13/12 5:22 Pm
Pampered Picks
A selection of new products
and everyday favorites
Spring 2012
Easy Baked Chicken, p. 3.
NJ04-032012_US mini SS12.indd 1
1/13/12 5:22 Pm
“Mini catalogs are not only a great Show reminder but they are also a great way to build your sales.”
© 2012 The Pampered Chef used under license. P2989-02/12
Recommended