OSHKOSH RELIANCE SUPPLIER 8D TRAINING Supplier 8D... · 2016. 10. 17. · Oshkosh Current 8D Phases...

Oshkosh Corporation Classification: Restricted Oshkosh Corporation Classification: Restricted

October 5, 2016

OSHKOSH RELIANCE SUPPLIER 8D TRAINING

Oshkosh Corporation Classification: Restricted

Syllabus GPSC Oshkosh Reliance – Foundation Level Training

Target Audience – All GPSC Employees and Suppliers

Pre Requisites – None

Documents / Pre Work Required – None

This is a foundational level training. This material provides you the training required to

successfully manage the 8D process using the Oshkosh Reliance software. Following

this training you should have an understanding of each of the steps involved and the

process flow to successfully complete an 8D.

Foundation -101

Application -201

SME -301

OSHKOSH RELIANCE HIGH LEVEL MAP

OSN, OSHKOSH SUPPLIER NETWORK

Navigate to OSN, Oshkosh Supplier Network to access Oshkosh Reliance

Link to OSN

https://osn.oshkoshcorp.com/

Login for Oshkosh Reliance

can be found here:

• On October 20

OSHKOSH RELIANCE LOG IN SCREEN

Enter User name and password to access Oshkosh Reliance

OSHKOSH RELIANCE LOG IN SCREEN

Enter User name and password to access Oshkosh Reliance

• Oshkosh is using an External Active Directory than generates the

following log in structure “PN123456” for suppliers

• Recommend bookmarking this to minimize typing the PN # every time

you log into Reliance

OSHKOSH RELIANCE – PASSWORD RULES

• Expires every 45 days

• Must be at least 8 characters

• One upper case

• One lower case

• One special character

• Cannot use the same password if

used in the last 24 changes

• Inputting password 3 times will lock

account

• If locked out wait 30 minutes

and you can try again

• After 1 year of no activity account

will be deleted

• If deleted account holder will need

to request access

OSHKOSH RELIANCE HOME PAGE

Modules accessible within Oshkosh Reliance

Click on module to open

OSHKOSH RELIANCE 8D

Oshkosh Current 8D Phases

• D1 – Problem Solving

• D2 – Problem Description

• D3 – Containment Actions and Short Term

Corrective Actions

• D4 – Root Cause Analysis

• D5 – Long Term Corrective Actions

• D6 – Implementation and Verification of Long

Term Corrective Actions

• D7 – Preventative Action

• D8 – Effectiveness Check

Process Expectations

• 24 hours after notification, containment

required

• 15 days or less for root cause identification

• 30 days or less corrective action completed

• 45 days or less validation / closure of 8D

Oshkosh Reliance 8D Phases

1. Draft

2. Containment / Short Term Corrective

Action

3. Containment / Short Term Corrective

Action Review

4. Root Cause Analysis / Long Term

Corrective Action

5. Root Cause Analysis / Long Term

Corrective Action Review

6. Implementation and Verification of

Long Term Corrective Action

7. Preventive Action

8. Effectiveness Check / Closed

(Oshkosh Completes)

Supplier can complete all sections of 8D

after Draft phase

OSHKOSH RELIANCE 8D – BASIC NAVIGATION

Ability to sort by Open,

Closed, Voided and

My Open 8Ds Reset View button

to undo sorting

Ability to sort all

headers in view

Supplier list of 8D’s to complete

All headings are sortable

Save and Close

Refresh

Print to PDF

Drop Down Menu

Quick Navigation Tabs

Check out Document

Copy Link

Edit all Fields

Send Notification to Oshkosh

Switch to Read Mode

Reassign Document

OSHKOSH RELIANCE 8D – SUPPLIER ISSUED AN 8D

My Open CAPA 8D’s shows part number 006154 is in “Containment /

Short Term Corrective Action” phase for supplier to complete

Select 8D to open and complete

Under CAPA8D

supplier can see all

relevant information

about the 8D

Supplier can also

access by tabs

Supplier should

navigate to “Supplier

Response” to fill out

8D or “All Tabs”

Containment / Short Term

Corrective Action requires

suppliers to fill out the

following

• D1 Problem Solving Team

(asterisks = required)

Supplier can complete entire

8D during any phase for

submission to Oshkosh

following

• D2 Problem Description

(asterisks = required)

• Is Is Not Template if

additional assistance

needed

following

• D3 Containment Actions

and Short Term Corrective

Actions

• Fill in known information for

quantities

• Add attachments as needed

to support

Under D1 to D7

instructions on how to

fill out each section are

available by clicking on

“Show D1 Instructions”

OSHKOSH RELIANCE 8D – SUPPLIER SUBMITS D1, D2 & D3

Click on “Containment / Short Term Corrective Action Review” to send to Oshkosh

Submitting D1, D2 & D3

OSHKOSH RELIANCE 8D - SUPPLIER SUBMITS D1, D2 & D3

Phase Dialog box will

appear

Ability to Notify and

add comments as

needed

Email will notify

Oshkosh an action

needs reviewed

Oshkosh reviews D1, D2 & D3

to approve or reject the 8D

OSHKOSH RELIANCE 8D – SUPPLIER RECEIVES FEEDBACK

My Open CAPA 8D’s shows part number 006154 is in “Root Cause

Analysis / Long Term Corrective Action” phase for supplier to complete

Select 8D to open and complete sections

• D4, Root Cause Analysis

• D5, Long Term Corrective Actions

OSHKOSH RELIANCE 8D – SUPPLIER COMPLETES D4 & D5

Suppliers complete sections

• D4, Root Cause Analysis

• D5, Long Term Corrective

Actions

5 why template required

Fishbone available as

analysis tool

Attachments available for D4

and D5 as needed

After completing sections

send back to Oshkosh for

approval

Required to check box –

system will error out if not

Click on “Root Cause Analysis / Long Term Corrective Action Review” to send to

Oshkosh for review – Submitting D4 & D5

appear

add comments as

needed

Email will notify

Oshkosh an action

needs reviewed

Oshkosh reviews D4 & D5 to

approve or reject the 8D

OSHKOSH RELIANCE 8D – SUPPLIER RECEIVES FEEDBACK

My Open CAPA 8D’s shows part number 006154 is in “Implementation

/ Preventative Action” phase for supplier to complete

Select 8D to open and complete sections

• D6, Implementation and Verification of Long Term Corrective Action

• D7, Preventative Action

Suppliers complete sections

• D6, Implementation and

Verification of Long Term

Corrective Action

• D7, Preventative Action

After completing sections

send back to Oshkosh for

approval

Click on “Effectiveness Check” to send back to Oshkosh for review

OSHKOSH RELIANCE 8D - SUPPLIER COMPLETES D6 & D7

appear

add comments as

needed

Email will notify

Oshkosh an action

needs reviewed

Oshkosh reviews D6 & D7 to

approve or reject the 8D

If approved send to “Closed”

OSHKOSH RELIANCE 8D – REVIEW OF CLOSED 8D

Closed 8Ds

Use Navigation tab on side and

select “All Closed” to view

All Closed 8Ds will be displayed in

Oshkosh Reliance

Select 8D you would like to open and

review

OSHKOSH RELIANCE 8D – HISTORY OF 8D

Reliance keeps running comment log and all

“Closed” 8Ds permanently

OSHKOSH RELIANCE 8D – BENEFITS

• Centralization of all 8D

• Accessible by Oshkosh and Suppliers

• No need to upload to FTP site

• Tracking of all information available

• Report available for Oshkosh and Suppliers (Future project being defined)

• Automated system to track and address all 8D

• Minimal use of email to communicate back and forth

QUESTIONS

OSHKOSH RELIANCE 8D – EXTRA SLIDE

Oshkosh Reliance 8D Phases

1. Oshkosh - Draft

2. Supplier - Containment / Short Term Corrective Action (D1, D2, D3)

3. Oshkosh - Containment / Short Term Corrective Action Review

4. Supplier - Root Cause Analysis / Long Term Corrective Action (D4, D5)

5. Oshkosh - Root Cause Analysis / Long Term Corrective Action Review

6. Supplier - Implementation and Verification of Long Term Corrective Action (D6)

7. Supplier - Preventive Action (D7)

8. Oshkosh - Effectiveness Check / Closed (Oshkosh Completes D8)

Supplier can complete all sections of 8D after Draft phase

OSHKOSH RELIANCE SUPPLIER 8D TRAINING Supplier 8D... · 2016. 10. 17. · Oshkosh Current 8D Phases...

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