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8/12/2019 Org Values and Impact on Strategy Original
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Organizational Values and
Impact on strategy
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What is a value? Qualities, characteristics, or ideas about
which we feel strongly.Our values affect our decisions, goals andbehavior.
A belief or feeling that someone orsomething is worthwhile.
Values define what is of worth, what isbeneficial, and what is harmful Values are standards to guide your action,
judgments, and attitudes.
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WHAT ARE VALUES?
Values are the ideals That give meaning to our livesthat are reflected through the
priorities we choose & That we act on consistently &
repeatedly
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Values
According to SCANS reportResponsibilitySelf esteemSociabilityIntegrityHonesty
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Importance of Value
Provide understanding of the attitudes,motivation, and behaviors
Influence our perception of the worldaround us.
Represent right and wrong.
Imply that some behaviors or outcomesare preferred over others.
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You have been given Rs 50000to do whatever you like with it.
What would you do with it?
Share with the class what you woulddo with it.
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Conclusion:
What you spend the money on has
everything to do with what you value
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What things did you do during the past week.
What you choose to do with your time also haseverything to do with what you values.
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Hypocrite One who subscribes to oneset of values, and does another.
Immaturity - One who has not identifiedhis values.
Immaturity:Unclear values
FlightyUncertain
Apatheti c
MaturityClear values
Life of purposeMeaning anddirection
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Direction: Values Goals Behavior Self-value
Values give direction and consistency tobehavior.
Values help you know what to and not tomake time for.
Values establish a relationship between youand the world.
Values set the direction for ones life.
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Where do we get values?
our homes, school, society,
friends, TV,music,
books, families,Religious places
culture, employers, time-period in which
you were raised
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Your age will greatly influence your values.
Ages 1-7 --- parents Ages 8-13 --- heroes (sports, TV)
Ages 14-20 --- peers (values because ofpeers )
Ages 21+ your values are established, butyou may test your values from time totime.
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Values and Behaviors:
Happiness comes from letting valuesdecide your behavior and goals.
Values can change over a life-time as
your experiences change your view.
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Types of Values:
MoralMaterial
Aesthetic IntrinsicExtrinsic
Universal Group specific values
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Core value listCore values are the building blocks oforganizational culture.core values can be an excellent vehicle
for improving organizational culture.Core values provide a common language
to address unacceptable behaviors in aless threatening way.
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Core values guide decisions and
emphasize what is important to thebusinessCore values influence businessperformance.If core values have not yet been
established, make it step-by-stepprocess
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Organizational values Accountability
--of individuals, departments and results,problemsCommunications--up, down, with customers and vendors, interms of openness, frankness, clarity,frequency, accuracyCooperation (Teamwork)--among individuals, departments, divisions,
branches
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Coordination-Between departments in terms of plans,activities, and systemsDiscipline
-company policy, rules, systems,procedures, schedules, standards, ethicsFreedom for Initiative of Employees--to make suggestions, develop plans,make decisions, carry out or modify
actions
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Integration
-In terms of plans, decisions, andprioritiesStandardization--in terms of forms, files, procedures,reports, performance evaluations
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Physical Values Accuracy The precision, exactness of work.Cleanliness-- production and warehouse facilities, equipment,customer service areas, raw materialMaximum Utilization of ResourcesProper utilization of its current resources (i.e.
as time, money, equipment, materials, space, peopleOrderliness--in offices, drawers, file cabinets, shelves,
paperwork, files, priority of work
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Punctuality and Timeliness--in arriving on time to work, from breaks,from lunch, to meetings, in replying to lettersand phone calls
Quality of Products and Services--in terms of presentation, choice, value,speed, timeliness, suitability, life span
RegularityR eports, sales calls, performance reviews
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Psychological ValuesCreativity
--in terms of new products, new ideas, newproduction methods, new applications oftechnology new marketing strategies
Customer Delight The positive emotional response and joy that thecustomer feels from interaction
Decisiveness--in solving problems, planning, executing plans,in terms of speed and commitment to decisions
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Develop People The desire and ability of the company to improve
the lot of its employees, including, ultimately,their personal growth.Harmony
The overall atmosphere and interaction betweenpeople, departments, divisions, systems, activities,rules, and policies
Innovation The desire and ability of the company to ventureinto new, breakthrough areas of opportunity
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IntegrityKeeping to one's word, promises, agreements, being
truthful with employees, customers, vendors,government, etc.Loyalty--to and from suppliers, customers, and employeesResourcefulness
The ability to deal resourcefully, i.e. creatively,imaginatively, self-reliably with unusualproblems, difficult situationsRespect for the Individual people's health, safety,self-esteem, feelings, and opinions
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TATA Steel:The Tata Group has always sought to be a value-driven
organization. These values continue to direct the Grou growth and businesses.Integrity UnderstandingExcellenceUnityResponsibility
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Maruti Udyog:
We believe our core values drive us in every endeavor:
Customer obsession;fast,flexible and first mover;innovation & creativity;networking & partnership;openness & learning.
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If you stand fornothing
You fall for anything
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Thank you
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