Oracle Enterprise Manager 12c Cloud Control for Managing ......Out-of-the-box Oracle E-Business...

Oracle Enterprise Manager 12c Cloud Control for Managing Oracle E-Business Suite 12.2

Angelo Rosado Senior Principal Product Manager Oracle E-Business Suite Development, Applications Technology Group September 2014

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Program Agenda

Overview

System Management

Change Management

Real User Experience Insight

JVM Diagnostics

Program Agenda

Overview

System Management

Change Management

JVM Diagnostics

EBS 12.2 Overview

Oracle E-Business Suite 12.1 Architecture

BI Publisher

Client

RAC & ASM

Global Single Data Model

HTTP/S

Application Database

10gR2 | 11g

EBS Oracle E-Business Suite 12.2 Architecture

Client Application Database

RAC & ASM

Global Single Data Model

Edition-Based Redefinition

WebLogic JSP

BI Publisher

r UIX 11g

WebLogic Server

HTTP/S

Oracle E-Business Suite 12.2 Architecture Oracle WebLogic Server Domain

• oacore: Core functionality in EBS middle tier Java code, including OAF based functionality for EBS products

• oafm: Web services, Secure Search and Oracle Transport Agent, etc

• forms: Serves all Oracle forms functionality

• forms-c4ws: Exposes Oracle forms-based functionality as web services

oacore_server1

forms_server1

oafm_server1

forms-c4ws_server1

WLS Domain

Oracle E-Business Suite 12.2 Architecture Oracle WebLogic Server Domain – Multi Node

Node 1

WLS Domain Admin Server

Node 2

oacore_server1 oacore_cluster 1

forms_server1 forms_cluster 1

oafm_server1 oafm_cluster 1

forms-c4ws_server1 forms-c4ws_cluster 1

oacore_server2

forms_server2

oafm_server2

forms-c4ws_server2

Oracle E-Business Suite 12.2 Architecture Dual File System

Synchronization managed by patching tools

Edition-Based Redefinition

Non-Editioned File System

Developer 10.1.2

COMMON_TOP

APPL_TOP

INST_TOP

Oracle HTTP Server (OHS)

WebLogic Server (WLS)

Run File System

Developer 10.1.2

COMMON_TOP

APPL_TOP

INST_TOP

Oracle HTTP Server (OHS)

WebLogic Server (WLS)

Patch File System

PATCH_TOP

APPL_TOP_NE

Oracle E-Business Suite 12.2 Architecture

• Functionality leverages Oracle Edition-Based Redefinition features to support online patching

• Patches can be applied while the production system is fully operational

• Only a short downtime is required to complete patching process

• The amount of downtime required by any patch will be consistent

NEW IN 12.2

Online Patching Business Users

Enterprise Manager: Solution Overview

Applications Management

Total Cloud Control

Optimized, Efficient Agile, Automated | |

Expanded Cloud Stack Management

Scalable, Secure

Superior Enterprise-Grade Management

Complete Cloud Lifecycle Management

Application Management Suite

Leveraging Enterprise Manager Framework

App Mgmnt Suite

App Testing Suite

App Replay

Data Masking

Data Subsetting

Cloud Assemblies

Enterprise Manager

Database Management • Diagnostics Pack • Tuning Pack • Database Lifecycle Management Pack • Data Masking Pack

Middleware Management • WebLogic Server Management Pack EE • SOA Management Pack EE • Management Pack Plus for Identity Management

Load & Functional Testing Products

…and more

AMS: 12.1.0.3.0 Release Solution Overview Bundling & Licensing

Components Licensed as part of Application Management Suite

Application Management Pack

System Monitoring & Management

Configuration & Compliance Management

Change Management

Patch Management

Customization Management

Cloning

Real User Experience

Insight

Leveraging Enterprise Manager Framework

Business Value

• Increase Operational Efficiency

• Proactively manage high availability of applications

• Enforce Standardization & Compliance across the Enterprise

• Manage & Diagnose End-to-End technology stack Performance

• Effectively Manage & Track Patches & Customizations

Oracle Enterprise Manager Certifications

Application Management Pack (AMP)

AMP Release EM Release Support Status Supported EBS

Releases

2.0 / 2.0.1/ 2.0.2 EM 10gR1 Sustaining support only 11i, R12

3.0 EM 10.2.0.5.0 (EM 10gR5) Premier support ends Nov-2011 11i, R12, R12.1.3

3.1 EM 10.2.0.5.0 (EM 10gR5) Premier support ends Nov-2011 11i, R12, R12.1.3

4.0 EM 11.1.0.1.0 (EM 11gR1) Premier support ends April-2015 11i, R12, R12.1.3

12.1.0.1.0 EM 12.1.0.1 (EM12cR1) EM 12.1.0.2 (EM12cR2) EM 12.1.0.3 (EM12cR3)

Premier support ends Oct-2016 11i, R12, R12.1.3

12.1.0.2.0 EM 12.1.0.3 (EM12cR3) EM 12.1.0.4 (EM12cR4)

Premier support ends Oct-2016 11i, R12, R12.1.3, R12.2

12.1.0.3.0 EM 12.1.0.4 (EM12cR4) Premier support ends Oct-2016 11i, R12, R12.1.3, R12.2

Program Agenda

Overview

System Management

Change Management

JVM Diagnostics

System Management Monitoring EBS 12.2

Oracle E-Business Suite Summary Page

• At-A-Glance a view of:

• Status of all EBS instances

• Compliance Summary & Violations

• Incidents Breakdown

• Provision, Configure, Delete EBS Instances

• Run Discovery Wizard

• Clone an EBS instance

• Perform Change Management Functions

EBS Monitoring

• What do we monitor?

• EBS 12.2 Technology Stack

• EBS services

• Target status including WLS

• Nodes

• Incidents & problems

• Compliance Summary

• Performance Metrics

Extending the Oracle E-Business Suite Target Model

Newly added

• Ability to change Oracle E-Business Suite availability target definition

• Add more targets or remove existing targets

• Include targets that are not part of the Oracle E-Business Suite hierarchy like SSO, LDAP, Load Balancer, and DMZ.

Administration of Services

Start/ Stop Services Start & Stop common EBS

services

Monitoring: Metric and Collection Settings

• Metrics based incidents & notifications

• Set EBS metrics collection schedules to meet business goals

• Set warning and critical thresholds based on instance type (e.g. Production, QA, Dev) requirements

• Add corrective actions

• New: Metrics documentation

Engineered Systems EBS Monitoring

• Newly added EBS region to Exalogic Dashboard to monitor EBS services:

• Status

• Configured Components

• Incidents

• Compliance Violations

System Administration made simple

Privilege Propagation

Privilege Propagation with Administration Groups

System Administration made simple

Seeded Monitoring Templates

Seeded Monitoring Templates for Oracle E-Business Suite

Automated Monitoring of critical business functions

Service Tests

Enabling Service Tests, including ATS Transactions and Beacons Link

Performance & Usage Charts

• Monitoring of all critical EBS activities by services:

• Concurrent Processing

• Forms Applications

• Self Service Applications

• Workflow

• Historical Reporting up to 31 days

Real-time User & Session Monitoring

• User Monitoring

• Top Active Sessions (Real Time) • Waiting Sessions

• CPU Consuming Sessions

• Running SQL

• Memory Intense Sessions

• Search By • DB Session ID

• Application Username

Real-time User & Session Monitoring

• User Monitoring

• Top Active Sessions (Real Time) • Waiting Sessions

• CPU Consuming Sessions

• Running SQL

• Memory Intense Sessions

• Search By • DB Session ID

• Application Username

Concurrent Processing Dashboard

• Concurrent Processing Monitoring

• Status of all concurrent requests

• Current Top 10 requests by status, application:

• Number of Executions & Failed Executions

• Average Running Time Minutes

• Total Running Time Minutes

• User defined Watch list:

• Concurrent Programs

• Concurrent Managers

System Management Configuration Management – EBS 12.2

Configuration Management

Complete EBS Stack Comparisons

• Applications system configuration • Workflow configuration • Concurrent Processing configuration • Apps context configuration • Patch information configuration • Custom objects configuration • Database context configuration • Database configuration • Hosts configuration

Only Oracle Can Deliver

Full Stack Comparisons

Configuration Comparisons

• Control How and What is Compared

• Ability to Ignore Certain Differences

• Ad-hoc as Well as Scheduled Comparisons

• Automatic Detection & Notification

• Configuration Comparison Templates

Configuration Comparison Templates • Oracle E-Business Suite

• Oracle Concurrent Manager

• Concurrent Processing Service

• Oracle Workflow Agent Listener

• Oracle Workflow Background Engine

• Oracle Workflow Notification Mailer

• Workflow Service

• Oracle Applications JVM Usage

• Self Service Application Service

• Forms Based Applications Service

System Management Compliance – EBS 12.2

Compliance Summary Dashboard

• Integration with EM Compliance Framework

• Out-of-box Security Compliance Standards for EBS

• New - Checks for mandatory database configuration parameters for EBS (init.ora)

• View Violations & Trends

• Real-time observations

Out-of-the-box Oracle E-Business Suite Compliance Standards

Compliance Standard Rules mapped to the standard Severity

Profile Settings Check if all critical profiles are set correctly.

Critical

Profile Settings Check if other profiles are set correctly.

Warning

Profile Settings Check if no profile is missing. Critical

Change Default Passwords Checks if any database user with a default password exists.

Critical

Change Default Passwords Checks if any application user with a default password exists.

Critical

Secure APPLSYSPUB Checks if there is any unwanted privilege in the APPLSYSPUB account.

Warning

Use Secure Flag on DBC File Checks if server security is on. Warning

Migrate to Password Hash Checks if the setting for hashed passwords are on.

Warning

Program Agenda

Overview

System Management

Change Management

JVM Diagnostics

Change Approval Framework

• Approvals for Customizations & Patches

• Role based privileges

• Reporting and auditing capabilities

• Email notifications

Change Management Patch Management – EBS 12.2 Online Patching

Oracle E-Business Suite 12.2 Architecture Online Patching Cycle

• Online Patching cycle includes 5 phases

• Application is only offline during the “Cutover” phase

• Online Patching is used to apply all patches in 12.2

• Remove obsolete objects

• Restart application on Patch Edition

• Compile invalid objects

• Wait for a good downtime window

• Apply one or more patches to the Patch Edition

• Copy the production app code

• Create a new Patch Edition in the DB

Cutover Finalize Apply Prepare Cleanup

Users Online

Users Offline

Automated 12.2 Online Patching Deployment

•Simplified UI supports:

• Patch deployment procedure

• Cutover deployment procedure

• FS clone

• Set options for specific results

• Multiple scheduling options

• Merge patches option

• Check prerequisites

• Send notifications

Patch Management

Patch Promotion Policy

Test Development Functional

Testing

User Acceptance

Testing

Quality Assurance

Production

• Promote Oracle Patches & Custom Packages from pre-production to production instance • Approvals will be required for each target prior to patch application • Customers can view all the patches applied/not-applied for each target in a single UI • Customers can bundle patches while promoting patches to each target • Only Super Administrators can define patch promotion policy • Only Super Administrators can bypass patch promotion policy for emergency patching

Patch Promotion Policy Example

Ability to define a promotion policy that allows users to apply patches in a sequence to the pre-production instances prior to applying the patches to production instance.

Change Management Customization Management – EBS 12.2 Readiness

• Create AD compliant customization packages.

• Custom patches can be applied using Patch Manager.

• Over 200 file types supported.

• Interface with Source Code Version Control systems.

• Validate the custom files based on a set of standards:

• Oracle defined standards

• User Defined Standards

Customization Management Option to generate R12.2 custom schema readiness report for online patching.

User Defined Standards

Users can now define and enforce their own Customization Standards

Change Management Automated Cloning – EBS 12.2

Application Tier Cloning

• Support for EBS 12.2 & EBS 12.1.3

• Single-Node Cloning

• Multi-Node Cloning

• Scaling up or Scaling down

• Shared File System Cloning

• RAC Support

• Ability to customize pre & post cloning steps

• Schedule cloning during off hours

EBS Virtual Assemblies

• Supported Assemblies for deploying EBS production instance versions:

• Single VM Assembly for release 12.1.3:

• Both DB and Applications Tier will be single Virtual Machine.

• Multi VM Assembly for release 12.1.3:

• DB Tier, Applications Tier will be different Virtual Machine.

• Single VM Assembly for release 12.2.3:

• Both DB and Applications Tier will be single Virtual Machine.

• Multi VM Assembly for release 12.2.3:

• DB Tier, Applications Tier will be different Virtual Machine.

Faster provisioning of EBS instances for Training, Testing or Development purposes

Program Agenda

Overview

System Management

Change Management

JVM Diagnostics

Business Driven Application Management

End User Diagnostics

Transaction tracing

MW & DB Diagnostics

Are my customers happy? How is the order intake doing?

Where is the order process

stuck?

What is the root cause of the problem?

Real User Experience Insight for E-Business Suite

• Geo-location Reporting

• Executive dashboards

• Extensive KPI and SLA monitoring

• Full alerting capabilities

• Play of Full User Sessions

• User Flow performance analyses

• Customized reporting

• Trend analyses

• Support for OAF & Forms running on servlet mode

• Measurement and monitoring of real-user transactions

Real User Experience Insight Dashboard

Top used modules

Problem Forms

Top usage per user-id

Quality

Locations

KPIs for EBS

• Automatic detection of outliers based on thresholds, dimension filters, metric conditions

• Calculation can be done over 1-15 minutes worth of data at the time

• Each KPI metric is categorized (business, performance, error) and violations categorized (critical, failure, etc)

• KPI violations end up in OEM as events/incidents

Program Agenda

Overview

System Management

Change Management

JVM Diagnostics

• Always on, real-time and historical monitoring and diagnostics

• No application instrumentation or server restarts required

• Complete visibility into the JVM stack heap and threads

• Analyze impact bi-directionally JVM to DB, DB to JVM

• Deploy on any JVM (i.e. HotSpot, JRockit, IBM)

EBS 12.2 Integration with JVM Diagnostics

JVM Diagnostics (JVMD) • Isolate poor performance • Trace the JVM transaction • Examine thread, leaks, waits • Drill down from Java to Database • Take corrective action

Roadmap Additional Information

Future direction

System Management

• Additional Seeded Compliance Rules for EBS

• Additional Seeded Synthetic Tests

• EBS 12.2 management specific features

• Enhancements to Concurrent Processing

• EBS Instance Manager

• 12.2 Configuration comparison

• Add new metrics to collect new context variables added in 12.2 for online patching

Change Management

• Customization Detection & Inventory

• Change Management: Simplified Approval Process

• Patching Templates to enhance patch deployment process across instances

• Patch recommendations

• Integrated apps & database cloning

• Assembly templates for Engineered Systems for faster provisioning EBS

Resources Additional Information

Enterprise Manager for E-Business Suite

Additional Resources

Support Resources

Enterprise Manager

• Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite,

Release 12.1.0.3 (Doc ID 1623105.1)

• Oracle Application Management Pack for Oracle E-Business Suite Guide, Release 12.1.0.3.0

• Application Management Pack Metrics Reference Manual • Product Information Center:(MOS Doc 1542043.2)

• Enterprise Management for Applications Management

Datasheet • Application Management Suite for Oracle E-Business Suite Data Sheet

Oracle E-Business Suite Technology Blog

Direct from EBS Development

Oracle Enterprise Manager 12c Cloud Control for Managing ......Out-of-the-box Oracle E-Business...

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