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November 28, 2018
Presenters:
Trent Fleming, Trent Fleming Consulting
Tim Finney, ServisFirst Bank
David Jordan, ServisFirst Bank
Bo Brannen, Georgia Bankers Association
Operational Considerations for a De Novo Bank
Sixth of our Seven-Part Series
DE NOVO BANK ACCELERATOR WEBINAR SERIES
Our Presenters Today…
Bo Brannen
Georgia
Bankers
Association
Tim Finney
ServisFirst
Bank
Trent
Fleming
Trent
Fleming
Consulting
2
David
Jordan
ServisFirst
Bank
Purpose of Today’s Session
Operational considerations are an important part
of starting any new business.
Today’s presentation will focus on a number of
those key considerations in the context of a de
novo bank.
3
Foundational Thinking in Operational Planning
Planning for the operational environment of the
de novo bank begins early in the organizing
phase.
It is critical that key stakeholders participate in
deciding the where, how and who of the de novo
strategic operating plan to ensure decisions
meet the strategic identity.
4
Foundational Elements
Where will operating systems, services and
support reside?
How to utilize service partners to maximize
efficiencies and return on investments?
Who are the service partners that match the
strategic operational plan?
5
WHERE?
Where will operating systems, services and
support reside?
In-house Operations v/s Service Bureaus
Primary and Contingency Operating Units
Customer Experience involving Frontline
support v/s back-office support
6
HOW?
How to utilize service partners to maximize efficiencies
and return on investments?
How to address:
– Online and Mobile Banking
– Clearing, Settlement and Payments
Measuring the value of service partners:
– Cost to implement, support and grow
– Returns on investment (flexibility, experience, etc)
7
WHO?
Who are the service partners that match the
strategic operational plan?
Federal Reserve’s role in operating strategy:
– Support considerations to meet your needs
Correspondent Banking as a value-add option:
– Liquidity strategy that provides a residual
return
– Support expertise and flexible to growth
strategies
8
WHO? (Continued)
Who are the service partners that match the
strategic operational plan?
Trade Association role:
– HR Administration - ELC Bankers’ HR Toolkit™
– Talent recruitment – GBAIT, GBARS and GBA
Job Bank
– Make & save money with GBA Strategic
Partners and GBASI products and services
– 200+ GBA Associate Members
– Career Paths for Bankers/GBA-University
9
Summing It All Up
The depth of planning for these operational
strategies at the start impacts the timing and rate
of future “growth pains”.
Proper operational strategy from the start should
be a compliment to the profitability, growth and
client support reputation of the de novo bank.
10
Operational Considerations for a De Novo Bank
DE NOVO BANK ACCELERATOR WEBINAR SERIES
Trent Fleming
trent.fleming@gmail.com
901.896.4007
Tim Finney
tfinney@servisfirstbank.com
478.952.6497
David Jordan
djordan@servisfirstbank.com
205.423.2719
Bo Brannen
bbrannen@gabankers.com
404.420.2014
Operational Considerations for a De Novo Bank
DE NOVO BANK ACCELERATOR WEBINAR SERIES
Upcoming Webinar:
•Wrapping It All Up – Dec. 12
Operational Considerations for a De Novo Bank
DE NOVO BANK ACCELERATOR WEBINAR SERIES
Thank you for
participating!
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