Operation Support and Logistics - WHO · Success of OSL relies on coordination and interrelations...

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Operation Support and Logistics

David Cuenca, OSL TL AFRO

Health Cluster Meeting, Brazzaville, Congo

7-10 Mai 2019

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IMS STRUCTURE

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OSL Function within the IMS

– OSL is not an isolated function

– OSL includes programs support activities and operational activities

– OSL is an enabler for Health Operations

– OSL is complementary with Finance/Administration

➢ Success of OSL relies on coordination and interrelations within the IMS Functions

FinanceAdministration

Health OperationsOSL

OSL Partners

Planning

Operational Support and Logistics:

Interface between OSL and

Fin/Admin in order to enable

health operations

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OSL Operating Framework

• Learning Approach &

Pathway

• Competencies

• Training

Headquarters

• OSL & MGA

Regional Office

• OSL & MGA

Country Office

• OSL & MGA

• Operational Readiness

• Activation, Briefing & Deployment

• Assessment / Planning / Design

• Implementation

• Monitoring: Performance, Information & Risk Management

• Exit / Transition / Debriefing

VALUES

• Accountability• Diversity

PRINCIPLES

• Flexibility & Adaptability• Professionalism• Coordination• Quality, Good Practices &

Standards• Continuous Learning• Cheerful Environment

MISSION

The people, expertise, essential skills, and capabilities that make possible WHOs comprehensive, operational, supply, and logistics response to acute health emergencies. A global platform to deploy the materials, systems, personnel, life-saving medical commodities and equipment to

respond rapidly to alleviate suffering and reduce the loss of life among vulnerable populations.

VALUES & PRINCIPLES

STANDARD WORKFLOW

ROLES & RESPONSIBILITIES

CAPACITY BUILDING

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OSL Scope: Sub-functions

Operations Support

- Office Support- Team Living Support- Team transport & Safety- Fleet Management- Communications Network- Energy Requirements- Daily Cash Management

Supply Chain Management

- Needs Forecasting- Procurement of medical and non-

medical supplies- Warehousing- Goods transport & distribution- Coordination of Stakeholders

Health Logistics

- Medical utilities support- IPC and Safe Burial - Medical utilities set up- Water & sanitation- Mobile medical team support- Laboratory support & sample

management - Biomedical support

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OSL Operating Principles : Push and Pull Mode

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OSL Operating Process: Planning, anticipation1. OSL need assessment

✓ Assess current trends and needs in OSL sub-functions

✓ Assess and build partnerships

✓ Coordinate with Health Operations and other WHE Units

2. OSL Action Plan/OSL CONOPS

✓ Defines OSL objectives and activities for the response

✓ Identifies resources (human and material)

✓ Defines OSL activities chronogram

3. Procurement Plan/material ressources forecasting

✓ Captures OSL and Health Operations needs

✓ Identifies main sources of procurement

✓ Estimates costs

✓ Defines timeline for procurement and delivery

9 | Operations Support & Logistics (OSL)

OSL Partnership and Coordination

Types of Partnerships:

– Global/Regional

– Country level

– Ad-hoc

Types of Coordination:

– Strategic

– Operational (tactical)

– Information sharing

Role of WHO:

– Mapping of partners involvement, expertises and capacities in health operation

– Indentification of required resources and operational set up

– Gap filling/complementarities

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Experience sharing:

• Provide examples where OSL contributed/could have contributed to the Health Cluster activities.

• How OSL could contribute to strengthen the role of the Health Cluster?

• What could be done to enhance OSL involvement with the Health Cluster?

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Potencial OSL contributions to Health Cluster

Health Logistics :

– Technical expertise during joint health assessments

– Technical support/Gap filling to implementing partners

Log Ops:– Log Ops for Health Cluster set up, mobility and telecommunication

– Log Ops expertise during health assessments: log strategy, feasabilitby, material ressources requirement,

Liaison between the Health Cluster and the Log Cluster:

– Customs and importation procedures

– Information on approved suppliers in-country or regionally for drugs and medical supplies

– Common temperature-controlled storage

– Transport of goods and staff

Supply chain:

– Monitoring of the overall supply chain for critical items

– Gap filling for critical items

– Support for importation of Medical Supplies:– WHO acting as a consignee for selected partners in certain circumstances

– Guidance/support to partners on bureaucratic processes for importation, registration, permits and tax exemption etc

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Empowering the Health ClusterBy:

Enlarging the operational scope of the Health Cluster Coordination

Integrating logistics strategies to enable action

Providing technical support to implementing partners and by ensuring qualitative standards

Strengthening a responsive health supply chain and limiting shortage of critical medical supplies