OMC Overview - Mar2016

Oracle Cloud Platform for IT Operations Management (Oracle Management Cloud)

Mar, 2016

Oracle Cloud Platform: IT Operations Management Services

• Application Performance Monitoring

• Log Analytics

• IT Analytics

IT OPERATIONS MANAGEMENT

Today’s Application Delivery Landscape

Deliver Features Faster

Reduce Failures

Cut Mean Time-to-Repair

200X increase in releases per year

Zero-tolerance for critical issues

60X reduction in triage effort

Management Cloud: For IT Operations and DevOps

Key Features

• End-user & server monitoring: web, mobile, on-premises, cloud

• Capacity and resource planning

• Estate-wide event and metric analytics

• Light-touch log aggregation with topology-aware search

• Machine Learning based anomaly detection

• Out-of-box dashboards

Benefits

• Assure good user experience & rapidly troubleshoot issues

• Manage complex applications (heterogeneous, multi-cloud, etc.)

• Eliminate operational data silos and encourage DevOps

• Get started quickly and easily with lightweight deployment

IT Analytics

Log Analytics

Performance Monitoring

Continuous Ingest Machine Learning

Real-Time Processing

Customer-Generated Data

Machine-Generated Data

All of Your Operational Data, Correlated and Analyzed

Anomaly Detection

Real-time Insight

Comprehensive Monitoring

Oracle Management Cloud Services

Application Performance Monitoring

Improve End-User Experience

and System Performance; Diagnose Performance Issues

Faster

Log Analytics

Extract Value from Logs by Collecting, Correlating, and

Searching Any Kind of Log Data; Quickly Discover Anomalies

IT Analytics

Make Critical Decisions About Your IT Estate; Plan For Growth, Run

What-If Analyses, Compare Resource Usage

Application Performance Monitoring Cloud Service

Application Performance Monitoring Cloud Service

Triage Cross-Tier Issues from End-User to Code

Unify Monitoring Visibility Across Dev and Ops

Assure Good User Experience

End User Web Server Middleware Database

Oracle APM on Applications

Deep Transaction Visibility

Associated Log Information

End User Experience

Correlation of End User/Application

Mobile End User Big Data Analytics

End User • Actual user experience for web and mobile

• Applications down to the individual session level

Server Request • Multi-platform

• Server side performance down to the operation/method level

Log and Infrastructure • Application and

infrastructure logs in context of workload

No Configuration, Elastic Application Model, Rest API, Thresholds

Database Java Integration Process Messaging

Break down barriers between Dev and Ops

Application Performance Diagnostics for DevOps

• Single source of the truth for true application performance down to code level and SQL query visibility

• Provide developers broader access to data that is siloed and unavailable to them

• Drive application context into operations

Applications

Server Requests

Database Queries

3 End Users

Reduce Mean Time to Resolve Application Issues

• Monitor applications continuously to detect end user issues

• Be alerted to performance issues affecting users

• Navigate seemlessly through entire applications to rapidly solve application issues

• View application logs in context to the application workload

Ensure Good User Experience

• Monitor the performance all browser pages and AJAX

• Measure all application requests, classify and store key instance samples

• Correlate individual bottlenecks to back end performance issues

• Deliver better application and user experiences

End to End Application Performance Visibility

Log Analytics Cloud Service

Find, Collect and Store Your Entire Log Footprint

Analyze and Explore Log Data Accurately and Efficiently

Gain Business and IT Insights from Log Data

APM Integration

A Differentiated Way to Explore Log Data

Topology Awareness

Machine Learning

Light Touch Aggregation

Dashboards

A Cloud Service that leverages a modern, secure, big-data platform pre-fabricated to

integrate data across silos

Database Application

Storage EMCC Repository

Application

Storage

Customer Data Center

Customer Private Cloud

Customer Oracle Public Cloud

Customer AWS

Logs + Operational Data

Monitor, aggregate, index, analyze, search and explore, correlate All Log Data from your

applications and infrastructure (on-premise and cloud) in real-time

Oracle Application

Storage

Database Application

Storage

Topology Aware Log Exploration

• Intrinsic knowledge of application topology

– Auto-create and update application topology

– Accurate and efficient search and exploration in context of the application and supporting infrastructure

• Auto-discovery and real-time collection of any type of log data across all components of application stack

– Syslog, application server, database, application, network devices, Windows events, etc.

Explore logs specific to the application experiencing the problem

Application/System Topology

Log Data Sources

Machine Learning Based Pattern and Outlier Detection

• Smart clustering of log events based on common signature helps identify patterns and outliers

– Reduce millions of log events into a smaller set of patterns

– Rapid troubleshooting of a problems, by quickly identifying outliers and intermittent errors

• Intelligent drill-down and pivoting for deep insight into root-causes

– Shows chronological log of entries preceding and following event of interest

Analyze and explore log data efficiently

Aug 18 11:00:57 Unable to create file ABC.txt for user root Aug 18 23:07:26 Unable to create file DEF.txt for user larry Aug 18 23:08:30 Unable to create file XYZ.ppt for user moe Aug 18 23:08:22 Unable to create file ZZ.top for user curly Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin’

Reduce the above log entries to a pattern and an anomaly Pattern: <Date> Unable to create file <File-Name> for user <User-Name> Outlier: Aug 18 23:08:01 Succeeded authorizing right 'system.priv.admin'

Light Touch Log Aggregation

• Ingest, parse, and analyze ANY log file

– Any infrastructure, Any application, Any platform, Syslogs

• Simplified configuration to enable log monitoring

– Auto-enable log monitoring

– Auto-identification of log types

• Named uploads of log file collections for ad-hoc collaboration

Rapid time-to-value with automatic, secure ingestion of ANY Log data

Log Source Parsers

Dashboards Provide Real-Time Operational Insight

• Delivers out-of-the-box dashboards for entire application stack providing extensive monitoring of key log events

• Compose custom dashboards delivering immediate insight across your IT and business events and metrics

– Predefined widgets, charts and controls exposing critical operational and business metrics

• Compose dashboards with integrated views from across all cloud services

Gain business and IT insights from log data

Application Performance Monitoring Integration

• Easily expand troubleshooting effort by drilling into logs from your APM tool

• Easily know what happened in your application, platform and infrastructure logs in context of your application request flows within the specific time of issue

Troubleshoot problems from end user performance issues down to logs

Drilldown to Log

IT Analytics Cloud Service

22 Oracle Confidential – Internal

IT Analytics Cloud Service

Analyze Resource Usage

Discover Systemic Performance Problems

Plan for the Future

• Business Drivers – New analytics tools needed to provide

operational insight for capacity planning, performance analysis, etc.

• Problem – Current tools focus on monitoring and

diagnostics of IT assets (DB, mw) one at a time

– Lack insight across the entire data center, over extended time periods, across systems, by applications, cost centers, etc.

– Not capable of advanced analytics capabilities like correlation, trending and forecasting.

Why Analytics for IT?

Firewall

Web Servers

Middleware

Database

End Users

Application

+Hardware

Performance Metrics

Configuration

Events

End User

Resource Analytics

• Increase IT resource utilization efficiency by identifying under- and over-utilization

• Analyze the biggest resource consumption by by various dimensions (platform, lifecycle usage)

• Plan for future growth by forecasting databases, middleware and hosts that would run out of capacity; forecasting demand

• Compare resource usage across prior periods to identify unexpected growth for further forensics

Performance Analytics

• Out-of-box analytics for most common resource bottlenecks and asset utilization and efficiency across data centers

• Visibility into configuration profiles of tier-specific assets based on performance

• View the impact of shared resources or applications on asset activity

• Actionable insights using correlations and trends for analyzing cause and impact of the bottlenecks

Data Explorer

• Search: interactive exploration of real-time and historical IT data (IT assets, configuration, metrics, events, topologies) by various custom criteria

• Analyze: visualize KPIs for key assets to analyze behavior, uncover trends and predict growth

• Dashboard: custom views for key IT stakeholders, e.g. LOB executive, analysts, for specialized topics, e.g. SLA, IT asset inventory, data center performance.

“The Oracle Management Cloud introduces a highly unified approach to enterprise scale IT Operations

Analytics, APM and Log Analysis…This type of solution can significantly improve the ability of

DevOps teams to speed up root cause analysis and more consistently satisfy business SLAs.”

– Mary Johnston Turner, Research Vice President, IDC

“7-Eleven's 7-Rewards loyalty program mobile application…serves millions of customers daily from tens

of thousands of retail stores in US and Canada…We intend to leverage Oracle Management Cloud… so that

we know about any potential problems before our customers do.”

– Ron Clanton, Director, Enterprise Architecture, 7-Eleven

“We were very excited to get a preview of the Oracle Management Cloud…the advanced analytical capabilities

will be able to proactively alert us to potential application issues before they impact our clients. The sum total of the Oracle Management Cloud offerings

provide a rapid time-to-value and will enable a smarter and more effective enterprise.”

– Thomas Clewett, VP & CTO, Exelon Corp

“As we introduce new innovations more rapidly than ever before, we need a comprehensive operational

view…We were very impressed to see how quickly Oracle Management Cloud would help us understand

performance across distributed application tiers, easily extract relevant pieces of information from thousands of

logs, and quickly diagnose problems.”

– Brett Curtis, Principal Systems Administrator, IDEXX

“Oracle has introduced the management platform of the future with Oracle Management

Cloud, enabling the 'nirvana' of an easy-to-deploy solution that can analyze the entire

operational data set from large enterprises with minimal ongoing cost of ownership.”

– Mark Nott, Vice President, Hitachi Consulting

Management Cloud: For IT Operations and DevOps

Key Features

• End-user & server monitoring: web, mobile, on-premises, cloud

• Capacity and resource planning

• Estate-wide event and metric analytics

• Light-touch log aggregation with topology-aware search

• Machine Learning based anomaly detection

• Out-of-box dashboards

Benefits

• Assure good user experience & rapidly troubleshoot issues

• Manage complex applications (heterogeneous, multi-cloud, etc.)

• Eliminate operational data silos and encourage DevOps

• Get started quickly and easily with lightweight deployment

IT Analytics

Log Analytics

Performance Monitoring

OMC Overview - Mar2016

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