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Nuanced and Timely: Capturing Collections Feedback at Point of Use Richard A. Stoddart, Assessment Librarian, Oregon State University Libraries & Press Jane Nichols, Collection Development Librarian, Oregon State University Libraries & Press (@janienickel) Terry Reese, Head, Digital Initiatives, The Ohio State University While libraries use sophisticated metrics to determine e-resources usefulness, impact and cost effectiveness, much of this reflects past usage. To elicit qualitative data, an open-source application that inserts a pop-up survey between a citation and its full-text was tested. Inspired by MINES for Libraries®, this pop-up survey aims to capture users’ real-time reasons for selecting a given resource. Join us to learn about the application, users responses to the survey and to discuss future uses.
Citation preview
Nuanced and Timely:Capturing Collections Feedback at Point of Use
Online Northwest 2014,Snowstorm Edition
Rick Stoddart, OSUL&PJane Nichols, OSUL&PTerry Reese, OSU
pro-to-type/ˈprōtəˌtīp/nounnoun: prototype; plural noun: prototypes1. a first, typical or preliminary model of something, esp. a machine, from which other forms are developed or copied.
"the firm is testing a prototype of the weapon"synonyms:original, first example/model, master, mold, template, framework, mock-up, pattern sample; guide, blueprint…
MINES for Libraries®
Activity: Think - Pair - Share
If you were able to have a pop-up survey before selected electronic resources…
• What would ask? • What specific collections would you
target and why?• What would you be able to do with
the results? (How would you use this evidence?)
Beyond WHAT|v
Uncover theHOW and WHY
|v
How do our collections connect to student learning?How do our collections connect to faculty productivity?
How are our collections used in the classroom?|v
What will access to this library resource help you to do?
Evidence for…
Stakeholder Impact
Library
Collections
• Students• Faculty• Funders• Community
• Space allocation• Learning vs.
Research
• Selection• Purchasing• ROI
Fall 2012
Spring 2013
Fall 2013
Winter 2014
CodeCreated Elsevier
UTL
All Elsevier &
JSTOR Ecampus
JSTOREcampus
Retrieved from © 2013 Elsevier B.V. The Social Science Journal
(Apache)
Terry Reese. "Improving Evaluation of Resources through Injected Feedback Surveys". July 2013, Ariadne Issue 71 http://www.ariadne.ac.uk/issue71/reese
? ? ? ?6 questions about use3 questions about demographics
Survey ParametersApril 9, 202314
24 hours/7days
1364 responses
53% undergrad
27%grad
16% faculty
April 9, 202315
FacultyInstructorResearcher
Grad student
Undergraduate Other student Other
Core 15% 26% 57%Supplemental 24% 35% 42%Haven't used resource before* 3% (n=8) 34% 62% (n=29)
*37 people hadn’t used the resource before
Undergraduate Students
Give my course assignment a resource.I am currently gathering research articles on Schizophrenia from a neurological perspective for a research paper.
Finish my homework.
Complete my assignment. Complete a discussion board assignment for an e-campus class.
I need this information to complete a term project. The information contained in this article is very specific and I need this type of specific information.
Graduate StudentsI am working on a literature review for my Master's project. This allows me to work from my home as opposed to the library (which is generally crowded with undergrads).
Fix a mixed up citation.
Needed for my dissertation research and my teaching.Understand the use and applicability of a specific research tool.
Complete an assignment, broaden my learning, open new avenues of investigation.
Create a higher quality research product.
Get reliable information about topics I know little of.
FacultyCreate a syllabus for core course for a recently-approved PhD program in WGSS.
Get funded proposals so the library can take its cut out of the overhead and then be able to get more books and better online access and grow.
Keep up with current research in my area and quickly access needed articles.
Access is absolutely essential to my research, especially since I am a faculty member who is not on campus.
Speed up my writing.
Tenure and promotion.
Complete publications on research projects in progress.
Chicago Running Tours & More
Questions for you
If you could only ask one question on
the survey what might it be?
What are some ideas to improve
the design/methodolog
y of this survey/project?
What are some strategies to balance the
annoyance factor of surveying electronic
resources?Access vs. Annoyance
How many survey responses would you need about a single journal title to make
an informed decision?
5, 10, 25, 100…
What evidence about collections does
your… …supervisor value?
…library administers value?…collection development
value?…campus decision-makers
value?…faculty value?
…stakeholders value?
Jane NicholsCollection Development Librarianjane.nichols@oregonstate.edu
Terry ReeseHead, Digital Initiativesreese.2179@osu.edu
Rick StoddartAssessment Librarianrichard.stoddart@oregonstate.edu
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