Novell ZENworks Overview and Futures

Novell® ZENworks®

Overview and Futures

Rick CarlsonDirector Novell, Inc / rjcarlson@novell.com

Sam TessierSr. Product ManagerNovell, Inc / stessier@novell.com

Agenda

• Novell® ZENworks® Solution Overview

• Upcoming Releases

• Looking Beyond

• Questions and Answers

ZENworks® Solution Overview

Key Trends

Growing mobile workforce

Increasing security and compliance pressures

Converging IT operations and security

Rapid emerging technology adoption (green IT, cloud, desktop virtualization, Windows 7)

ITIL and IT service management

Unified Management SolutionMitigating Risk and Reducing IT Cost

Companies are looking for a unified management solution to manage their Effectiveness in Mitigating Corporate Risk and Efficiencies in

Lowering IT Costs

Provision

Retire

Procure

Maximize

Remediate

Report

Assess

Enforce

SecurityManagement

Lifecycle

UnifiedManagement

Solution

SystemsManagement

Lifecycle

Novell® ZENworks®

Endpoint Configuration Management

Configuration ManagementSoftware and Patch DistributionImaging and OS MigrationAsset Discovery and InventoryRemote ManagementReal-time ReportingApplication Virtualization

IT Asset and ServiceManagement

Automated Asset DiscoverySoftware / Hardware InventoryLicense Compliance ReportingSoftware Usage TrackingContract Management

Endpoint Security Management

Automated Patch RemediationData Protection and EncryptionWireless SecurityUSB / Removable Media SecurityApplication and Device ControlPersonal FirewallNetwork Access Control

Integrated Platform

Identity-DrivenSingle Adaptive Agent

Unified Console

Novell® ZENworks®

Novell® ZENworks® reduces the cost of managing and securing your mix of devices, operating systems and users

Asset Management

ApplicationVirtualization

Endpoint SecurityManagement

Endpoint

Network AccessControl

HandheldManagement Linux

Management

Configuration Management

Patch Management

ZENworks® Differentiation

Unparalleled flexibility and choice• Runs on your choice of OS, directory and database to lower costs and

leverage current investments• Manages and secures your heterogeneous environment, across multiple

operating platforms - both physical and virtual deployments

Smart management capabilities• Automatically manages and secures endpoint devices to drive down

complexity AND also manages users and tailors their desktop experience to drive up productivity

• Enforces policies and adjusts business rules and services in the context of location, by device or user, on Windows and Linux

Tremendous ease of use• Built on web services – seamlessly integrates configuration, security, and

asset management capabilities into single, unified solution• Delivers enterprise-class scalability with fast time-to value

Proven Customer Success

Industry Recognition

2009 Best Endpoint Security Solution2009 Best Asset Management Solution

Four Stars – SC Magazine“Definitely review [ZENworks Configuration Management] for your asset and patch management needs.”

Silver Award – Windows IT ProZENworks Patch Management winner in Editors' Best and Community Choice categoriesZENworks Patch Management winner in Editors' Best and Community Choice categories

Finalist – Best Policy Management SolutionZENworks Configuration Management Enterprise Edition

Visionary – PC Lifecycle Management MQChallenger – Mobile Data Protection MQ

Strong Performer –IT Asset Lifecycle Management

• Configuration Management

• Patch Management

• Asset Management

• Security Management

• Application Virtualization

ZENworks® Solutions

ZENworks® Configuration Management

Supports Windows 7Next generation web-services architectureSimple installationWeb-based interfaceRole-based administrationImagingSoftware and application distributionPolicy distribution and automationAsset inventory

Remote controlActive Directory and/or eDirectory™ supportIntegrated adaptive agentPolicy enforcement and automationLinux, Macintosh and Windows managementLinux, Windows and Open Enterprise Server back-end

ZENworks® Configuration Management(cont.)

ZENworks® Patch Management automates:

Knowing about the patch and severity

Ensuring integrity of the patch

Acquiring dependent patches

Acquiring the patch

Automated Patch Acquisition

Assessment

RemediationAudit

Validation

Automated Patch Subscription

Daily Subscription Updates– Subscription feed by team of Patch Security Experts

All Microsoft security patches– “Patch Tuesday” and “out-of-band” patches prioritized

Key enterprise applications– Commonly deployed productivity and security applications

Automated download and bundling of patches– Vulnerability assessment immediately updated

Asset Inventory

– Hardware inventory

– Software inventory

Network Discovery– Trend reporting

License Management– License tracking

– Reconciliation and compliance status

Software Usage – Monitoring and reporting

Contract Management – Maintenance, lease,

warranty, SLA

Asset Management

Discovery of servers/workstations/network devicessoftware and hardware

Extensive knowledgebase approachScalable architecture Configuration history trackingExtensible database – including user-defined fieldsScan-on-demandClient push utility Web-based reports Alerts

Feature Overview

Purchase Data

LicenseRecord

Usage Data

Product Catalog License View

Compliance ProcessPutting IT All Together

Compliance ReportsPurchase + Usage + Inventory

• Endpoint Security Management

Endpoint Security Management

ZENworks® Endpoint Security Management Unparalleled Security

– Undesired applications

– Network access for specific applications

Control:

– All h/w ports

– Wi-fi access

Enforce VPN

Allow/Deny use of removable storage devices

Allow only approved thumbdrives

Encrypt thumbdrive and/or disk folder

NDIS-layer Firewall Stateful with ACL supportNo end-user input required

Location-Aware, Self-Defending, Online/Offline Client

Application Control

Connectivity Control

Storage/Copy Control Integrity Control Advanced

Firewall Control

Active Directory // eDirectory™ Integrated Central Control and Reporting

Ensure anti-virus, anti-spyware, etc.

Enforce any custom VB or Java Script

Quarantine via firewall block

ZENworks® Application Virtualization

Applications run isolated from host system. Nothing is

installed. Applications do not change the OS,

registry settings or .dll's.

ZENworks® Application Virtualization

Application executes from a single file, without installation, completely isolated.

Zero client footprint, no server infrastructure.

Run applications instantly from anywhere including HD, USB and DVD.

No end user experience change.

Custom templates and 70+ certified applications.

Virtualize commercial and in-house developed applications

ZENworks® RoadmapUpcoming Releases

ZENworks®

Upcoming Releases

1H 2010 2H 2010

● Configuration Management● Asset Management● Patch Management

ZENworks 10 SP3

ZENworks Application Virtualization 8

● Configuration Management● Asset Management● Patch Management● Security Management

ZENworks 11

• ZENworks® Application Virtualization 8

• ZENworks 10 SP3

• ZENworks 11

New Releases

Application VirtualizationWhat's New

• ZENworks® Application Virtualization 8– Application Streaming

> Application profiling for optimized execution> Available via HTTP, CIFS, or NCP

– Support for 64-bit Applications

• ZENworks 10 SP3

• ZENworks 11

New Releases

ZENworks® 10 SP3What's New

• ZENworks® Virtual Appliance– VMWare ESX-based virtual appliance of ZCM (ZCM, ZPM, ZAM) for

deployment, reducing overall rollout times– Built on top of SUSE Studio, industry's fastest growing appliance

program (www.susestudio.com) -- 250,000 appliances built to date!– Cost effective deployment option reduces costs

> No HW builds, OS / app installs, or Microsoft CALs required> Plug and play – no installation necessary> Maximizes your existing virtualization investments> Comprehensive, all-in-one endpoint management solution

ZENworks® 10 SP3What's New (cont.)

• Improved Branch Office Support– Content Replication Management Improvements

> Improved flexibility in scheduling and throttling replication of content between primary and satellite servers; improved bandwidth usage

> Ability to assign content servers on a per bundle or bundle folder basis> Off-line replication of content to Satellites

– Enhanced Authentication Support> Authentication Satellite role allows for authentication at local domain servers

> Support for Kerberos and eDirectory™ Shared Secret authentication supports

the use of Smartcards and other strong authentication methods

– Remote Management Proxy> Enables remote sessions when both the server and host are located on private

addresses behind a NAT and connected over public networks

ZENworks® 10 SP3What's New (cont.)

• Asset Management Enhancements– Improved Stepwise Migration Experience

> Can now run ZENworks 10 Asset Management in a ZENworks 7 environment to improve inventory collections for migration

– Automated User-based License Tracking> Supports creating per-user or per-named user entitlements for software,

enabling better software control> Provides ability to track software purchase and use on a per user basis

• ZENworks 10 SP3

• ZENworks 11

New Releases

ZENworks® 11

• Integrated Endpoint Security– Location and network environment configuration via ZCC– Modular, plural policies provides greater flexibility and control

• Location Awareness Across Entire Product Line– Enforce policies or access to applications to only when the

device is in a specific location– Locations used in determining closest server rules

• Extended Capabilities Provide Total Endpoint Security

ZENworks® 11

• Integrated Linux Management– Architectural improvements over Novell® ZENworks Linux

Management> New Java/OSGi based agent – removed dependency on Mono> No more separate object and data store

– Linux discovery and agent deployment> Discover SUSE® Linux Enterprise, RHEL and ESX devices via SSH> Automated agent deployment

– Improved Linux OS deployment> LVM imaging support> ZENworks System Variable resolution in AutoYaST, Kickstart, and Script

bundles

ZENworks® 11

• Integrated Linux Management– Improved subscription management – configured via ZCC– Puppet policy for granular control of Linux configuration– Remote management of Linux devices via ZENworks Control

Center using SSH– Inventory and asset management integration

ZENworks® 11

• Power Management– Identify and report on assets that are non-compliant to

“Green IT” policy– Monitor and control power usage settings and schedules

via policy– Leverage vPro capabilities to shutdown, suspend, power

on devices out of band– Power utilization reports that translates to cost savings

ZENworks® 11

• Asset and Patch Management Enhancements– Integrated Linux discovery, inventory, and asset management– Manual Asset Creation and Reconciliation

> Reconcile based on MAC address or Serial Number

– Fully cross platform patch management for Windows, Macintosh, and Linux platforms

• Endpoint throttling

ZENworks® RoadmapLooking Beyond

Endpoint Management Vision

Drive enterprise productivity by managing and securing the endpoint and user experience

HeterogeneousCapabilities

Manage and secure across multiple platforms (physical or virtual) and devices

EmergingDelivery Models

Appliance and service-based delivery for new market entry

SeamlessConvergence

Drive simplicity and reduce cost through integrated CCM, security, and service management

Endpoint Management VisionNovell® ZENworks® Today

Endpoint Management VisionExtend ITIL Position

Endpoint Management VisionScale to the Very Large

Questions and Answers

Unpublished Work of Novell, Inc. All Rights Reserved.This work is an unpublished work and contains confidential, proprietary, and trade secret information of Novell, Inc. Access to this work is restricted to Novell employees who have a need to know to perform tasks within the scope of their assignments. No part of this work may be practiced, performed, copied, distributed, revised, modified, translated, abridged, condensed, expanded, collected, or adapted without the prior written consent of Novell, Inc. Any use or exploitation of this work without authorization could subject the perpetrator to criminal and civil liability.

General DisclaimerThis document is not to be construed as a promise by any participating company to develop, deliver, or market a product. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. Novell, Inc. makes no representations or warranties with respect to the contents of this document, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. The development, release, and timing of features or functionality described for Novell products remains at the sole discretion of Novell. Further, Novell, Inc. reserves the right to revise this document and to make changes to its content, at any time, without obligation to notify any person or entity of such revisions or changes. All Novell marks referenced in this presentation are trademarks or registered trademarks of Novell, Inc. in the United States and other countries. All third-party trademarks are the property of their respective owners.

Novell ZENworks Overview and Futures

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