MyUB: UB’s Personalized Intranet Portal

MyUB: UB’s Personalized Intranet Portal

Hugh Jarvis (PhD, MLS)

Creative Services

What is MyUB?

Proactive, customizable portal to useful & timely online information at UB.

This talk…

Overview Behind the Scenes

Overview…

What is MyUB?

Built in-house (Oracle, Cold-Fusion, Perl, XML, RSS) Integrated with back-end systems Team Project w/ many partners & stakeholders 2,000 resources, 660 “virtual thoughts” +++

critical announcements academic tools links to campus services & resources news, events, & sports feeds

Time-based & fine-grained delivery

Penetration Rolled out to students -- Fall ’00/’01 93% of undergraduates used MyUB (of

18,000) 70% of graduate students (of 7,400) 62% of professional students (of

2,000)

(penetration cont’d)

Rolled out to faculty -- Spring ‘03 37% faculty have used MyUB (of

8,700)

(penetration cont’d)

Rolled out to staff -- Summer ‘03 56% have used MyUB (of 6,500)

Students Are Using: Registration / Grades - 31% UBLearns - 18% Library resources - 13% News - 11% Critical alerts - 9% Planning - 8% Computing resources - 5%

(Fall ‘03 data)

MyUB Student Survey Results• 89% graded MyUB good to excellent• 37% used everyday (34% a few times a week)

• 98% felt contained useful information• 41% easy to find information (54% satisfactory)

Spring 2004 user survey (12,000 students)

Requests for New Services Closer integration

• UBLearns• WebMail• course schedule

& registration Single sign-on 24/7

More personalization Library book renewals More customized

department content Custom calendar /

scheduler More news & events

Spring ’04 user survey (12,000 students, 850 faculty, 700 staff)

Behind the Scenes…

PortalContent

User Feedback

Search Reports

Link Reports

User-TestingStakeholders

Users Surveys

Development

Guest Access & Project Information:http://www.buffalo.edu/aboutmyub/

Email: UBInfo@buffalo.edu