Myron Berg, Managing Director Fusion Marketing Partners · 2013-07-11 · The Transformation In...

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Myron Berg,

Managing Director

Fusion Marketing Partners

Myron Berg

Managing Director – Web and Online Strategies

http://fusionmarketingpartners.com

Business and technology entrepreneur.

Skilled in identifying strategies and then

delivering technology-based tactics that

solve the business challenge.

• 14 years business leadership

experience as an entrepreneur at four

early stage software technology

startups.

• 25 years of technology leadership

experience including fortune 100

companies such as Verizon, MCI,

Northrop Grumman.

For discussion today, web presence is your

business’ performance or effectiveness on

the Internet

A strong web presence

Attracts visitors who need what you have to offer

Converts visitors to inquiries, to leads

Drives revenue, supports existing business

A Lead Generation Website Helps Drive Your Bottom Line,

Increasing Lead Flow and Lowering Your Cost Per Lead

The Transformation

In 2011, Fusion Marketing Partners took a B2B Software Technology website that

was generating 10-12 inquires/month and increased it to 90+ inquiries/month in a

5 month timeframe. Costs dropped from $180 / inquiry to $39 / inquiry.

The Result

From Empty to Growing: The sales funnel is transformed from nearly empty

(sales people working personal networks for leads) to rapidly growing (sales

people responding to leads).

Shorter Sales Cycle: Sales cycle decreases as a higher percentage of qualified

leads are self educated, self qualified, had an immediate problem to solve and

were ready to buy.

A Lead Generation Website Helps Drive Your Bottom Line,

Increasing Lead Flow and Lowering Your Cost Per Lead

Visitor Traffic Organic Search, Campaigns, Referrals

Website Performance (Converting Visitors To Leads)

Sales Opportunities

Branding,

Awareness,

Pull Marketing

Sales Enablement/Lead

Nurturing

Is your website… Signage for your business?

A business reference?

A lead generation machine?

What are your web priorities? Cool look and feel

Great technology

Driving business needs

Your web presence is a key component in powering your business model

Your Website as a Business Asset

1. Attract Visitors: People with an interest or need in your products / services find you

2. Convert Visitors to Leads: Through an effective website, visitors become leads

3. Efficiently Convert Leads: When those leads are ready and qualified, convert to revenue opportunities

Website’s

Purpose

Your compelling brand promise is clear, consistent, and ubiquitous

Supports and feeds the sales model

Relevant and compelling offers

Interesting and fresh educational content

Plenty of chances to interact (respond) Blogs

Social media links

Targeted landing pages

Articles, webcasts, podcasts

Delivers measurable, bottom-line results

8 Key Web Tactics 1. Apply Strategic Focus to Lead Generation

2. Create a Compelling Home Page

3. Provide Compelling Content (in Quantity)

4. Provide Clear, Effective Navigation

5. Embrace Social Media

6. Be Search Engine Friendly

7. Build Trust & Credibility

8. Grow Your Leads Database

Recognize that the Website is Strategic. Apply Corresponding Focus to Lead Generation

Provide Valuable Information

So Visitors Find You

So Your Visitors Find Value

(WIIFM - What’s In It For Me)

Target and Achieve Goals

Generate leads

Increase sales

As these survey results demonstrate, lead

generation & sales benefits are high priority for

businesses investing in their web presence.

Delivers a strong brand promise

Clearly defines your value proposition

(Trend is to use dramatic pictures / graphics to capture attention)

Guides visitors where they want to go to learn

more

Support different types of visitors, including

website scanners, readers, visual learners

Has an obvious and strong call-to-action

Let’s Look at a Few Examples…

Example:

- Clear Brand

Promise

- Me too

- Guides Me Where

I Want to Go

- But, no call-to-

action above the

fold. If I like their

offering, now what?

Example:

- Brand Promise

- Value Proposition

- Offers and Call-to-

Action

Consistent with your brand promise

Highly relevant to your target audience

Support various stages of buying process

Appeal to different types of viewers

Readers

Visual learners

Scanners (3 second rule)

Search engine friendly

For each web page, message, content, and

metadata are consistent and optimized

Good site content in quantity

Clear, effective navigation

Content is kept fresh

Example:

Lot’s of content on

the site, but:

• What’s the value

proposition? Why

do I care?

• This website

assumes you

know about them

and their

technology.

• Offers are vendor-

centric, not visitor-

centric

Oops: this website content is focused on visitors already in their “fan club”

Provide Clear, Intuitive Navigation

Visitors Have Different Needs,

Different Ways of Thinking,

Different Stages of the Buying Cycle

Support Their Respective Approaches

Navigate by problem / solution

Navigate by persona

Navigate by interest

Don’t Provide Too Many Choices

Bonus: Search Engines Can Better Interpret Your Site

Example:

Problem: Where

do I start?

Apply Consistent Brand and Message

Across Various Media

Types:

Blogs / Microblogs (Twitter)

Social Networking Sites

Video, Podcasts

Social Bookmarking

Example:

Cross Promote Your

Social Media Presence

Characteristics of Search Engine Friendly Website

For each page, message, content, and metadata are consistent

and optimized

Good site content in quantity

Clear, effective navigation

Content is fresh

Next Step, Drive Visitor Traffic

Search Engine Optimization

Pay-Per-Click

Social Media

Advertising

Create a professional, clean design

colors, layout, clutter, whitespace, consistency

Be consistent with visitor expectations

No mistakes

Grammar, Spelling

Browser compatibility

Add trust references

Industry groups such as IOFM, Media References, Reviews & Awards

Include customer testimonials

Pictures, names, titles, logos, and references add authenticity

Use SSL for SaaS and eCommerce

Be Consistent in Design Same domain

Consistent look & feel

Be personal, be authentic

Example:

Oops. This site

didn’t render

correctly in

Firefox

Optimal color

scheme?

Note: The HP

brand has

earned trust in

other ways

If you go to a website that is “broken”, what’s your impression of the

company and their solutions?

Capture contact information of prospects

You must give to get - provide relevant offers

Content - White Papers, Checklists, Forms

Free Trials, Special Pricing

Schedule a Demo, Watch a Video

Webinar

Live Chat

Put relevant offers throughout your site

Automate lead capture and tracking

Nurture your leads

Example:

Interior article

page includes

variety of offers

on Right-Hand

Column

Example:

Variety of offers

on Right-Hand

Column

Landing Pages

Used for highly optimized lead capture

Easily tailored to a particular campaign

Copy and graphics are specific to a specific need

Decoupled from main website

Peel and stick approach supports many types and versions of pages

Pay-Per-Click

Advertising

Campaign Traffic

Leads

Database

Main

Website

Landing

Pages

Offer

Example:

• Anti-Virus landing page

• Tied to PPC campaign

• Used on keywords suggesting

that the visitor is actively

shopping

• Optimized for purchase

• Note:

• Tuned message

• Title matches search term

• Minimal clutter

• Limited visitor options

• Obvious call-to-action

Example:

• SalesForce.com is very

successful and they

know how to sell online.

• Strong brand promise –

strong tag line

• Offers

• Navigation

• Strong trust and

credibility

1. Apply Strategic Focus to Lead

Generation

2. Create a Compelling Home Page

3. Provide Compelling Content (in

Quantity)

4. Provide Clear, Effective Navigation

5. Embrace Social Media

6. Be Search Engine Friendly

7. Build Trust & Credibility

8. Grow Your Leads Database

A Lead Generation Website Helps Drive Your Bottom Line,

Increasing Lead Flow and Lowering Your Cost Per Lead

Please connect with me on LinkedIn,

Myron Berg – mberg@fusionmarketingpartners.com

http://fusionmarketingpartners.com

LinkedIn: http://www.linkedin.com/in/myronberg

Twitter: @MyronBerg

Our Book: How to Create an Unstoppable Marketing and Sales Machine

Download the five FMP presentations at:

http://fusionmarketingpartners.com/revenuenorth

Subscribe to our marketing blog: http://greatb2bmarketing.com

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