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A talk I gave to Lethbridge College Support Staff at their PD Day
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1
Multi-Generations in the Workplace!
Lethbridge CollegeProfessional Development DayMay 16, 2012
Aren’t
Aren’t we we cute?
cute?
2
Objectives
Lethbridge CollegeProfessional Development DayMay 16, 201
3
What Are Multi-Generations?
Lethbridge CollegeProfessional Development DayMay 16, 2012
•Mature/Traditionalist - Pre-1946•Baby Boomer - 1946-1964•Generation X - 1965-1976•Generation Y/Millenial - 1977-
1995•Generation Z/9-11 - 1996+
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The Mature Worker
Lethbridge CollegeProfessional Development DayMay 16, 2012
SACRIFICE!
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The Baby Boomer
Lethbridge CollegeProfessional Development DayMay 16, 2012
Change The World !
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Generation X
Lethbridge CollegeProfessional Development DayMay 16, 2012
Ask “Why?”
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Generation Y
Lethbridge CollegeProfessional Development DayMay 16, 2012
You
Are
S
pecia
l!
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Generation Z
Lethbridge CollegeProfessional Development DayMay 16, 2012
Plugged In!
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Service Canada Project
Lethbridge CollegeProfessional Development DayMay 16, 2012
49% Yes51% No
Disconnects in th
e workplace between
generations?
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•Kids (Gen Y) are not punctual; kids can’t do math; kids think they know it all
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•Some of the older people want it done their way even if I find it easier to do it my way
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•Older people have a hard time accepting younger generations in a management role
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•People judging people before they get to know them...too much stereotyping
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•Customer service is low on their (Gen Y) priority list...they rarely enjoy their work and it shows!
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Disconnects
Lethbridge CollegeProfessional Development DayMay 16, 2012
•No respect either way, don’t follow instructions, no work ethic, not polite, don’t like to follow instructions, do their own thing
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RESPECT!
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Results
Lethbridge CollegeProfessional Development DayMay 16, 2012
Statement 3 - I think most young people (Gen Y) have a poor work ethic
9 participants changed their attitude on this statement from agreeing to disagreeing.
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Results
Lethbridge CollegeProfessional Development DayMay 16, 2012
Statement 7 - I like team building training sessions
17 participants changed their attitude on this statement from disagreeing or being neutral to agreeing.
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So Why Care?
Lethbridge CollegeProfessional Development DayMay 16, 2012
More positive staff moraleImproved staff/management
relationsGreater staff productivityHigher attendance and on-task
timeMore attention to workplace
safetyBetter customer serviceAttracting and retaining superior
staff
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Solutions
Lethbridge CollegeProfessional Development DayMay 16, 2012
Find out what the issues are
Determine where disconnects areEducate staff on differencesCreate team building
opportunitiesSolve problems in teamsFocus on utilizing strengthsHave funGive and earn respect
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Lethbridge CollegeProfessional Development DayMay 16, 2012
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