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8/2/2019 Mobility Initiatives With SUP-Integration Services
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1 2012, Endeavour Software Technologies
Mobility Initiatives with SUP
MOBILITY INITIATIVES WITH SYBASEUNWIRED PLATFORM
8/2/2019 Mobility Initiatives With SUP-Integration Services
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2 2012, Endeavour Software Technologies
Mobility Initiatives with SUP
Introduction
Endeavour has extensive experience is implementing Mobile Enterprise Application Platforms (MEAP),
be it customized MEAP implementation or integration with existing MEAP implementations. MEAP is
the most effective strategy for mobilizing enterprise systems and providing reliable data access from avariety of device types.
Endeavours Technology Consulting Group has implemented Sybase Unwired Platform, popularly
known as SUP, for mobile applications across vert icals. This case study details Endeavours expertise &
a use case highlighting the mobility initiatives taken by Endeavour with SUP implementation.
SUP is one of the most popular enterprise application platforms which simplify the development,
deployment and management of mobile, laptop as well as desktop applications. It addresses the
difficult challenges of back office integration, secure access for mobile devices and desktop into the
enterprise, reliable push data synchronization, and support for mult iple devices.
Endeavour has leveraged SUP capabilit ies and their mobility experience to
1. Accelerate the mobile application development by implementing SUP utilizing its capabilitiessuch as its compatibility with common IDEs e.g. Eclipse.
2. Support for development across multiple platforms such as WM, iOS, Blackberry devices toensure extendibility.
3. Strategically respond to the evolving device types and data sources in the enterprise byleveraging SUPs flexible and open infrastructure.
4. Integrate with Afaria device management and security solution to ensure complete security,centrally manage and deploy applications as well as devices.
5. Seamless integration wit h Enterprise policy.6. Cost effective system architecture reduces IT infrastructure cost.7. Accounting and managing 3rd party Content Delivery Network (CDN) system to delivery
content, materials and assets worldwide to all sales personnel devices
Endeavour has implemented use cases wherein SUP has been integrated with Oracle database as the
backend. While in another Endeavour has implemented SAP ERP solution with SQL Server as backend
using BAPI interface. One of the use cases is illustrated here.
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Mobilizing Sales Force of Healthcare Equipment ManufacturerThe true mobility of worldwide sales force is the key of the business. Endeavours mandate was to
develop a virtual mobile briefcase, for the sales force, based on their organizational divisions to gain
access to product and pricing information, marketing and training materials, review and rate content
worldwide. Additionally, have the ability to access internal tools and applications, create and executesurveys, manage devices and users.
Challenges
The key objective of Mobile Briefcase is to access the ever green content anytime, anywhere, which is
also one of the most crit ical challenges. Here are the other crit ical challenges:
Existing and legacy system integration without affecting the existing solutions - DAM, Datastore, CMS, App Server, Active Directory
Flexible system integration enterprise can upgrade existing system without effecting thesolution with minimal down time
Security concerns Infrastructure, communication channels , data on device, app security, rolebased security
Worldwide similar performance experience across mobile networks Governing and managing users and devices App distribution on devices
Solution
Endeavours mandate was to develop a solution which is flexible, extendable, scalable, robust and
secure. The solution should be holistic to support the enterprises current & future mobility needs.
Mobile enabling the sales force required secure access to content, tools and applications, completely
customizable based on user credentials. Also help conduct surveys, get ratings and feedback for
content and so on. The complexity of managing the large sales force and giving them exactly what theyneed on the move brought in a demand for a technologically advanced middleware.
Considering all these aspects for the solution and looking at the Industry acceptance Endeavourrecommended the client to opt for Sybase Unwired Platform as it proved to be one of the best options
in Middleware technology. Endeavour then implemented following design approaches on the SUP to
develop the application.
Design Approach on SUP
Enterprise Datao Analysis on Enterprise Information Source (EIS) data characteristicso Proper meta data design for MBOso Configuring and interfacing with BAPI which allows SAP data to integrate with MBO
Authenticationo Configuring SUP server to authenticate with enterprise AD server
Handling Data Traffico Configuring clustered SUP with Relay server. Based on the request traffic Relay server
redirect to appropriate SUP instances to execute the requests
Handling Security
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o SUP uses proprietary APIs on the application with low level JASON data structure tointeract with it .
o Afaria provides a certificate to setup any data delivery communication channelo Based on roles created MBO data can be provided to specif ic users only
Performance factorso SUP can be configure on asynchronous data refresh to reduce the EIS data processing
load and client device request turnaround t ime
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High level architecture diagram
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ConclusionAs the IT systems and business needs evolve, use of a mobile platform enables the mobile solutions to
remain connected to all the business critical data and processes. Additionally, a platform satisfies
mobility needs across the entire enterprise, regardless of device type preference, and prevents creation
of disparate mobile solutions that are dif ficult to manage.
Endeavour is a preferred Sybase partner enabling us to work closely with Sybase in research,
development and support aspects of SUP implementation. Endeavours Technical Consulting Group
has been working with Sybase team closely to develop & implement mobility solutions on top of the
SUP middleware, leveraging SUP capabilities and combining them with Endeavours mobility expertise.
Endeavour has taken the initiative to explore & implement SUP middleware for some of the largest
mobile enterprises mobility initiatives. Our deep mobility expertise and hands-on on implementation
has helped large organizations utilize the power of Sybase Unwired Platform in mobility.
About EndeavourEndeavour is a specialist mobility company and has been exclusively focused on mobile solution
development since 2002. Based on our growth over the last decade we are confident that our role as
the Mobility Services Company that acts as the Mobility Integrator to enterprises is critical to the
enterprise mobile ecosystem. Our vision is to be the world's best "Mobility Integrator", and our strategy
is to do this by
Enabling our People. By enabling our people to keep pace with the latest in mobility technology and become thought leaders in their areas of specialization
Helping Customers. By proactively going to our customers and helping them drive businessvalue from Mobile enablement.
With over a decade of proven mobility expertise, enabling award-winning customer deployments,
Endeavour is evolving into one of the largest independent enterprise mobility company globally.
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