Mobility In The Enterprise

Mobility in the enterprise

Roberto AndreoliSenior Marketing Manager

Microsoft Business Solutions, Western Europe HQ

ImagineEnabling the real-time enterprise

Continuous cloud services

What’s driving the pace of change today?

Consumer-drivenexperiences

The Consumerization of IT

Four megatrends will dominate the next decade

Mobil

Changing

work styles

The mobile

consumer

Consumerization:

95% of information

workers use at least one self-

purchased device for work

Nearly

80% of

workers spend at

least some

portion of their

time working out

of the office

Nearly 2/3of consumers use

their mobile/ smartphones to

get information about products,

brands or destinations at least 3-

4 days/week

By

2016,

smartphones and

tablets will put power in

the pockets of a

billionglobal consumers

CloudSocialMobility Big data

Mobility is a megatrendThe influence of consumer technology and always-on connectivity

Sales Trends and ChallengesMore productivity is needed!

Sales VP

60percent of organizations

seek improvement in

forecasting and sales

processes.Source: CSO Insights

Sales Manager

72percent of companies are seeing an increase in sales cycle length.

Source: IDC Research

Sales Representative

71percent spend too much time on administrative tasks.

Source: The Economist Intelligence Unit

Customers

40percent of customers

stop doing business

with companies that

deliver a bad

experience to them.

Source: Harvard Business Review

Adding social and mobile

access capabilities to CRM

increases productivity of

sales people by 26.4%

Mobility & CRM are Key elementsto improve your Field Sellers Productivity

Mobile access increases

sales force productivity by

14.6%

How we do itMSIT embraces mobility

Personal cloud services

Enterprise servers and services

Broad range

of deviceswith mobile support

Evolving to variable user experience

Full network access

Full access, but no local data

Linked network, web apps

No access, guest Internet

Data/application(low, medium, or high business impact)

Identity(scale of 0-100%)

Device (scale of 0-100%)

Location (scale of 0-100%)

Co

mp

ute

d a

ccess

Engage customers with smart,

contextual mobile experiences

Boost agility with real-time access to

apps and data from anywhere

Enabling deep business and customer connectionsAnytime, anywhere

Make your business more agile with

mobile line-of-business apps

Embrace device choice and anywhere access

without compromising security and supportability

Stay productive on the go with familiar,

connected experiences

A look ahead…

Real-time access to apps and data from anywhereBoosting agility with mobile business connectivity

Windows 8 and Windows Phone 8► “No compromise” business tablets and phones with Windows 8 GA.

► New possibilities with Windows to Go, Direct Access improvements, and Mobile

Broadband enhancements.

System Center/ Windows Intune► Better management tools for mobile and BYOD scenarios. Windows Intune can

be used alongside System Center to address specific mobility scenarios.

Productivity at it’s best: Office 15, Office 365, Microsoft Dynamics CRM► Mobile access to content and personalized settings with Office as a service.

► SharePoint and Lync client apps for Windows Phone, iPhone, and Android.

► Improve your Sales and Service Productivity with Microsoft Dynamics CRM

Microsoft Platform for Modern Applications► Best in class platform and developer tools for building modern mobile apps.

Support business

use of personal

and companion

devices

Provide field

workers with

small PCs, tablets

and smartphones

Use policies to manage access:

Identity | Device | Location | App/data

+

Support ANY compliant device… …without overloading IT

Embrace device choice Enable people to use the devices they want without compromising security

…while ensuring enterprise security, manageability, and compliance

Stay productive on the goDeliver familiar, connected experiences to a mobile workforce

Microsoft Dynamics CRMImprove your Sales Productivity

Manufacturing

NetworkingTravel

Field salesCRM

Financial &

accounting

Business news

Field service ERP

Productivity

Make your business more agileSupport specialized workflows with mobile line-of-business apps

Embrace a growing, global, always-on mobile user communityBuild scalable, continuously-connected cloud services

Mobile

productivity

Anywhere

access

Consumer apps

Consumer

apps

Security &

management

Device

choice

What will your business uncover?How will your mobility strategy lead to measureable business impact?

Microsoft Dynamics CRM

Office 365

Line-of-business apps

DirectAccess

Windows to Go

Office 365

Windows 8 tablets,

phones, notebooks, and laptops

Information security

System Center

Windows Intune

Modern apps that

work across devices

Cloud services on Windows Azure

Annex

Some Screenshots

iPAD Safari Web

Experiences with Polaris

Sales App with Orion

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Microsoft Confidential 27

Microsoft Confidential 28

Microsoft Confidential 29

Microsoft Confidential 30