Mobile Devices in the Museum Context Doron Goldfarb doron.goldfarb@ec.tuwien.ac.at Electronic...

Mobile Devices in the Mobile Devices in the Museum ContextMuseum Context

Doron GoldfarbDoron Goldfarbddoron.goldfarb@ec.tuwien.ac.atoron.goldfarb@ec.tuwien.ac.at

Electronic Commerce GroupElectronic Commerce Group

Institute of Software Technology and Interactive SystemsInstitute of Software Technology and Interactive SystemsVienna University of TechnologyVienna University of Technology

Favoritenstraße 9-11/188-1 . 1040 Vienna . Austria/EuropeFavoritenstraße 9-11/188-1 . 1040 Vienna . Austria/EuropeFax: +43 (1) 58801 - 18845Fax: +43 (1) 58801 - 18845

http://www.ec.tuwien.ac.at/~doron/http://www.ec.tuwien.ac.at/~doron/

Interpretation

A museum’s interpretation policy provides directions for the ways in which it will communicate and exhibit information and objects for the purpose of study, education and enjoyment

Seeks to teach certain truths, reveal meanings

Based in original objects, natural or manmade, aesthetic, historical or scientific

Supported by sound scientific research to secure more effective communication

2/8

Mobile Interpretation

In the beginning there was... the Audio Guide

A practical response to a real problem ...

replace content delivered via docent led tours

... to provide mobile interpretation

3/8

From Audio to Multimedia Guides

Many new features: text, images, videos, networking ...

Multimedia devices ( PDA‘s, Smartphones ) require a new content model

Most current applications follow „tour“ model, where visitor is reduced to consumer

4/8

Make entire collection available – and searchable

Locate – indoors / outdoors

Recommend – by description, by expert, by visitors

Contextualize – overcome physical limitations

5/8

Extended possibilites...

User generated content

tags, comments ...

Community based discovery

„treasure hunts“ for kids

user generated tours

6/8

Involve the visitors

Know your audience

Currently, 78-90% of visitors read wall texts

Far smaller amount uses computer kiosks or audio guides

Don‘t try to force change of habits

Find smarter and more intuitive ways of dosing technological mediation

Do not charge fees for the use of mobile devices

7/8

8/8

Many Questions...

THANKS